Panasonic KX-TDA15 Installation Manual page 146

4.1 Troubleshooting
Error Code Error Message
002 System Restart
010 AC power down
011 DC power down
017 BRI port overload •
020* SD file access
error
021* SD Memory Card
disconnected
146 Installation Manual
PROBABLE CAUSE
• Reset Button is pressed
• Power failure
• Main Board malfunction
• Erroneous processing of
Main Board software
• Software error due to external
factors
• AC power down
• Bad connection or breaking of
AC cord
• AC power down
• Power supply circuit (Main
Board) malfunction
• Detection of over current
(short circuit on optional
service cards)
Defective cable
• Defective ISDN terminal
equipment
• Optional service card
malfunction: BRI
• SD Memory Card malfunction
• Bad connection of SD
Memory Card
• Main Board malfunction
• SD Memory Card not
installed
• Bad connection of SD
Memory Card
• SD Memory Card malfunction
• Main Board malfunction
SOLUTION
• Ignore if not frequent
• Press the Reset Button
• Reprogramme the Hybrid IP-PBX
• Replace the Hybrid IP-PBX
• Check the power supply system
• See if the AC cord is connected
properly
• Check the AC cord
• Replace the AC cord (be sure to turn
off the Hybrid IP-PBX when replacing)
• Check the power supply system
• See if the AC cord is connected
properly
• Check the AC cord
• Replace the AC cord (be sure to turn
off the Hybrid IP-PBX when replacing)
• Replace the Hybrid IP-PBX
• Remove the optional service cards and
restart the Hybrid IP-PBX
• Check the cable
• Replace the defective terminal
equipment
• Check the number of connected
terminal equipment
• Replace the corresponding optional
service card
• Press the Reset Button
• Reprogramme the Hybrid IP-PBX
• Replace the SD Memory Card
• Replace the Hybrid IP-PBX