Dell Latitude 14 Rugged - 5414 Owner's Manual

Dell Latitude 14 Rugged - 5414 Owner's Manual

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Dell Latitude 14 Rugged — 5414
Owner's Manual
Regulatory Model: P46G
Regulatory Type: P46G002

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Summary of Contents for Dell Latitude 14 Rugged - 5414

  • Page 1 Dell Latitude 14 Rugged — 5414 Owner's Manual Regulatory Model: P46G Regulatory Type: P46G002...
  • Page 2 © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
  • Page 3: Table Of Contents

    Contents 1 Working on your computer................8 ..........................8 Safety instructions ....................9 Before working inside your computer ........................9 Turning off your computer ..................9 Turning off your computer — Windows 7 ..................10 Turning off your computer — Windows 8 ..................10 Turning off your computer —...
  • Page 4 ......................23 Installing the hard drive tray ..........................24 Smart card module ....................24 Removing the Smart card board ....................24 Installing the Smart card board ..............................24 Keyboard ........................24 Removing the keyboard ........................25 Installing the keyboard ..........................26 Memory module ....................26 Removing the memory module .....................
  • Page 5 ........................39 Installing the display ........................40 Input/Output(I/O) board .......................40 Removing the I/O board ......................... 42 Installing the I/O board ............................42 Driving board ......................42 Removing the driving board ......................43 Installing the driving board ..........................43 Battery connector ....................43 Removing the battery connector ....................
  • Page 6 ....................58 Identifying processors in Windows 7 ................58 Verifying the processor usage in Task Manager ..............59 Verifying the processor usage in Resource Monitor ...............................60 Chipsets ....................60 Downloading the chipset driver ............60 Identifying the chipset in Device Manager on Windows 10 ..............
  • Page 7 Video specifications ......................89 Communication specifications ..................... 89 Port and connector specifications ......................... 90 Display specifications ........................90 Touchpad specifications ........................91 Keyboard specifications ......................... 91 Adapter specifications ...................... 91 Physical dimension specifications ......................92 Environmental specifications 9 General troubleshooting...................93 10 Contacting Dell....................95...
  • Page 8: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 9: Before Working Inside Your Computer

    Before working inside your computer To avoid damaging your computer, perform the following steps before you begin working inside the computer. Ensure that you follow the Safety instructions. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched. Turn off your computer (see Turning off your computer).
  • Page 10: Turning Off Your Computer - Windows 8

    CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.
  • Page 11: System Overview

    System overview Figure 1. System top view display latch power button fingerprint reader (optional) Near Field Communication (NFC) battery status light hard drive status light power status light touchpad...
  • Page 12 Figure 2. System front view microphone privacy shutter (optional) camera (optional) camera status light (optional) microphone outdoor readable display/touchscreen speaker handle Figure 3. System back view serial port network port security cable slot network port USB 2.0 port serial port VGA port power connector...
  • Page 13 Figure 4. System lower view service tag radio frequency pass-through connectors docking device connector Figure 5. System side view — right PCMCIA/ExpressCard reader (optional) hard drive Smart card reader (optional) optical disk drive (optional)/hot-swap bridge battery (optional) USB 3.0 port USB 3.0 port SD card reader stylus...
  • Page 14 WARNING: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your Dell computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer. The computer turns on the fan when the computer gets hot.
  • Page 15: Removing And Installing Components

    Removing and installing components This section provides detailed information on how to remove or install the components from your computer. Recommended tools The procedures in this document require the following tools: • Small flat blade screwdriver • Phillips #0 screwdriver •...
  • Page 16: Removing The Press Latch Doors

    Removing the press latch doors Remove the screws that secure the press-latch door and lift it from the computer [1,2]. Installing the press latch doors Align the press latch door with the screw holes on the computer. Tighten the screws to secure the press latch door. Stylus and tether Removing the stylus and tether Pull the stylus out from the slot on the computer [1].
  • Page 17: Installing The Stylus And Tether

    Installing the stylus and tether Install the tether to the computer. Insert the stylus into the slot and push it inwards. Battery Your system ships with a non-hot swappable battery. You also have an option to select a hot swap battery.
  • Page 18: Removing The Battery

    WARNING: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use a battery from any other computer with your computer.
  • Page 19: Installing The Hard Drive

    Installing the hard drive Slide the hard drive into the slot on the computer. Close the hard drive bay press latch door. Install the battery. Follow the procedure in After working inside your computer. Optical drive Removing the optical drive Follow the procedure in Before working inside your computer.
  • Page 20: Installing The Optical Drive

    Installing the optical drive Insert the optical drive into the slot on the computer. Tighten the screws to secure the optical drive to the computer. Install: hard drive battery Follow the procedure in After working inside your computer. Base cover Removing the base cover Follow the procedure in Before working inside your...
  • Page 21: Installing The Base Cover

    Installing the base cover Tighten the screws to secure I/O, back door, and HDMI to the computer chassis. Press firmly on the latch doors until a click is heard and the latch is engaged. Place the base cover on the base of the computer. Tighten the screws to secure the base cover to the computer chassis.
  • Page 22: Installing The Optical Drive Connector

    c. Remove the screws that secure the connector to the computer [3]. d. Lift the connector in an upward direction [4]. e. Lift the latch [5] and disconnect the optical drive connector cable from the connector on the system board [6]. Lift the optical drive connector away form the computer.
  • Page 23: Installing The Hard Drive Tray

    battery hard drive optical drive base cover To remove the hard drive tray: a. Peel the adhesive tape [1]. b. Lift the latch [2] and disconnect the hard drive cable from the connector [3]. c. Lift the latch [4] and disconnect the system board cable from the connector [5]. d.
  • Page 24: Smart Card Module

    Smart card module Removing the Smart card board Follow the procedure in Before working inside your computer. Remove the: battery hard drive optical drive base cover hard drive tray To remove the Smart card board: a. Lift the latch [2] and disconnect the cable from the connector [3]. b.
  • Page 25: Installing The Keyboard

    b. Pry along the edges and flip the keyboard over the display [2]. To remove the keyboard: a. Remove the screws that secure the keyboard door [1]. b. Lift the keyboard door away from the computer [2]. c. Release the latches [3, 5] and disconnect the keyboard cables from the connectors on the system board [4, 6].
  • Page 26: Memory Module

    Align the keyboard into the slot on the computer. Tighten the screws to secure the keyboard to the computer. Install the battery. Follow the procedure in After Working Inside Your computer. Memory module Removing the memory module Follow the procedure in Before working inside your computer.
  • Page 27: Installing The Docking Board

    base cover To remove the docking board: a. Disconnect the antenna cables from the docking board [1]. CAUTION: Exercise caution while disconnecting the antenna cables. Improper removal may result in damage/breakage of the antenna cables. b. Unroute the antenna cables [2]. c.
  • Page 28: Graphics Processing Unit (Gpu)

    Graphics Processing Unit (GPU) Removing the GPU board Follow the procedure in Before working inside your computer. Remove the: battery hard drive optical drive base cover docking board To remove the GPU board a. Remove the screws that secure the GPU socket to the computer [1]. b.
  • Page 29: Subscriber Identity Module(Sim) Board

    Subscriber Identity Module(SIM) board Removing the SIM module Follow the procedure in Before working inside your computer. Remove the: battery hard drive optical drive base cover To remove the SIM module: a. Lift the latch [1] and disconnect the SIM module cable [2]. b.
  • Page 30: Wlan Card

    WLAN card Removing the WLAN card Follow the procedure in Before working inside your computer. Remove: battery hard drive optical drive base cover To remove the WLAN card: a. Disconnect the antenna cables from the WLAN card [1]. b. Remove the screw that secures the WLAN card [2]. c.
  • Page 31: Wwan Card

    WWAN card Removing the WWAN card Follow the procedure in Before working inside your computer. Remove the: battery hard drive optical drive base cover To remove the WWAN card: a. Disconnect the cables from the WWAN card [1]. b. Remove the screw that secures the WWAN card [2]. c.
  • Page 32: Gps Board

    GPS board Removing the GPS board Follow the procedure in Before working inside your computer. Remove the: battery hard drive optical drive base cover To remove the GPS board: a. Disconnect the antenna cable from the GPS board [1]. b. Disconnect the GPS board cable from the connector [2]. c.
  • Page 33: Heat Sink

    Heat sink Removing the heatsink Follow the procedure in Before working inside your computer. Remove the: battery hard drive optical drive base cover docking board GPU board SIM module To remove the heatsink: a. Loosen the screws that secure the heatsink to the system board [1, 2, 3, 4]. NOTE: Loosen the screws in the order of the callout numbers [1, 2, 3, 4].
  • Page 34: System Fan

    docking board base cover optical drive hard drive battery Follow the procedure in After working inside your computer. System fan Removing the system fan Follow the procedure in Before working inside your computer. Remove the: battery hard drive optical drive base cover To remove the system fan: a.
  • Page 35: Rf Cable Holder

    Install the: base cover optical drive hard drive battery Follow the procedure in After working inside your computer. RF cable holder Removing the RF holder Follow the procedure in Before working inside your computer. Remove the: battery hard drive optical drive base cover GPS board WLAN card...
  • Page 36: Display Assembly

    GPS board base cover optical drive hard drive battery Follow the procedure in After working inside your computer. Display assembly Removing the display assembly Follow the procedure in Before working inside your computer. Remove the: battery hard drive optical drive base cover To release the display assembly: a.
  • Page 37 Remove the screws that secure the display assembly [1] and flip the computer [2]. Open the display and lift the display assembly away from the computer.
  • Page 38: Installing The Display Assembly

    Installing the display assembly Place the display assembly and close the display. Flip the computer. Tighten the screws to secure the display assembly to the computer. Connect the display assembly connector. Connect the eDP and display assembly cables on the system board. Affix the adhesive tapes.
  • Page 39: Installing The Display

    Peel the adhesive tapes [1] [2] [4] [5] and disconnect the display cables from the connectors [3] [6]. Installing the display Connect the display cables to the connectors and fix the adhesive tapes. Replace the display until it clicks in the display assembly. Tighten the screws to secure the display to the display assembly.
  • Page 40: Input/Output(I/O) Board

    display assembly base cover optical drive hard drive battery Follow the procedure in After working inside your computer. Input/Output(I/O) board Removing the I/O board Follow the procedure in Before working inside your computer. Remove the: battery hard drive optical drive base cover To access the I/O board: a.
  • Page 41 To remove the I/O board: a. Remove the screws that secure the I/O board to the computer [1]. b. Lift the I/O board away from the computer [2].
  • Page 42: Installing The I/O Board

    Installing the I/O board Place the I/O board on the computer. Tighten the screws to secure the I/O board to the computer. Connect the display assembly cable to the computer. Connect the I/O cable to the computer. Tighten the screw to secures the I/O board. Slide the I/O board into its place on the computer.
  • Page 43: Installing The Driving Board

    Installing the driving board Place the driving board on the computer. Tighten the screws that secure the driving board on the computer. Connect the I/O board cable. Affix the adhesive tape. Connect the display assembly cable Affix the adhesive tape. Install: base cover hard drive...
  • Page 44: Installing The Battery Connector

    To remove the battery connector: a. Disconnect the battery connector cable [1]. b. Remove the screws that secure the battery connector [2]. c. Lift the battery connector [3]. Installing the battery connector Place the battery connector on the system board. Tighten the screws to secure the battery connector to the computer.
  • Page 45 base cover I/O board GPS board WLAN card WWAN card hard drive tray Lift the latch [1] and disconnect the system board cables [2]. Close the display and flip the computer. To release the system board: a. Lift the latch [1] and disconnect the I/O cable from the system board [2]. b.
  • Page 46 Peel the adhesive tape [1] and disconnect the following cables: a. display [2] b. system fan [3] c. speaker [4] d. coin cell battery [5] e. power connector [6] To remove the system board:...
  • Page 47: Installing The System Board

    a. Remove the screws that secure the DisplayPort to the computer chassis [1]. b. Remove the screws that secure the system board to the computer chassis [2]. c. Lift the system board away from the computer chassis [3]. Installing the system board Place the system board on the computer.
  • Page 48: Power Connector

    base cover battery 11. Follow the procedure in After working inside your computer. Power connector Removing the power connector Follow the procedure in Before working inside your computer. Remove the: battery hard drive optical drive base cover I/O board GPS board WLAN card WWAN card hard drive tray...
  • Page 49: Camera

    system board hard drive tray WLAN card WWAN card GPS board I/O board optical drive hard drive base cover battery Follow the procedure in After working inside your computer. Camera Removing the camera Follow the procedure in Before working inside your computer.
  • Page 50 Connect the camera cable to the connector. Tighten the screws to secure the camera module to the display panel. Affix the adhesive tape to the display. Install the: display assembly battery Follow the procedure in After working inside your computer.
  • Page 51: Diagnostics

    Diagnostics If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
  • Page 52: Device Status Lights

    Turns on steadily or blinks to indicate battery charge status. Battery Status Lights If the computer is connected to an electrical outlet, the battery light operates as follows: Alternately blinking An unauthenticated or unsupported non-Dell AC adapter is attached to your amber light and laptop. green light Alternately blinking Temporary battery failure with AC adapter present.
  • Page 53: Using Your Computer

    Using your computer Using the backlit keyboard The Latitude rugged series comes equipped with a backlit keyboard that can be customized. The following colors are enabled: White Green Blue Alternatively, the system can be configured with two additional custom colors in the System Setup (BIOS). Turning the keyboard backlight on/off or adjusting brightness To turn the backlight on/off or adjust the backlight brightness settings: To initialize the keyboard backlight switch, press Fn+F10 (the Fn key is not needed if function key Fn...
  • Page 54: Customizing The Backlit Keyboard In System Setup (Bios)

    Customizing the backlit keyboard in System Setup (BIOS) Turn off the computer. Turn on the computer and when the Dell logo appears, press the F2 key repeatedly to bring up the System Setup menu. Under System Configuration menu, select RGB Keyboard Backlight.
  • Page 55: Stealth Mode

    Disabling stealth mode in the system setup (BIOS) Power off the computer. Power on the computer and at the Dell logo, tap the F2 key repeatedly to bring up the System Setup menu. Expand and open the System Configuration menu.
  • Page 56: Enabling And Disabling The Wireless (Wifi) Feature

    Enabling and disabling the wireless (WiFi) feature To enable wireless Networking, press Fn + PrtScr. Press Fn + PrtScr again to disable wireless Networking.
  • Page 57: Technology And Components

    Technology and components Power adapter This laptop is shipped with the 65 W and 90 W power adapters. WARNING: When you disconnect the power adapter cable from the laptop, grasp the connector, not the cable itself, and then pull firmly but gently to avoid damaging the cable. WARNING: The power adapter works with electrical outlets worldwide.
  • Page 58: Identifying Processors In Windows 7

    The basic information of the processor is displayed. Identifying processors in Windows 7 Click Start → Control Panel → Device Manager. Select Processor. The basic information of the processor is displayed. Verifying the processor usage in Task Manager Press and hold the taskbar. Select Start Task Manager.
  • Page 59: Verifying The Processor Usage In Resource Monitor

    The processor performance details are displayed. Verifying the processor usage in Resource Monitor Press and hold the taskbar. Select Start Task Manager. The Windows Task Manager window is displayed. Click the Performance tab in the Windows Task Manager window. The processor performance details are displayed. Click Open Resource Monitor.
  • Page 60: Chipsets

    Downloading the chipset driver Turn on the laptop. Go to Dell.com/support. Click Product Support, enter the Service Tag of your laptop, and then click Submit. NOTE: If you do not have the Service Tag, use the autodetect feature or manually browse for your laptop model.
  • Page 61: Identifying Chipset In Device Manager On Windows 7

    Identifying chipset in Device Manager on Windows 7 Click Start → Control Panel → Device Manager. Expand System Devices and search for the chipset. Intel HD Graphics 520 This laptop is shipped with the Intel HD Graphics 520 graphics chipset.
  • Page 62: Intel Hd Graphics Drivers

    Intel HD Graphics drivers Verify if the Intel HD Graphics drivers are already installed in the laptop. Table 1. Intel HD Graphics drivers Before installation After installation Display options This laptop has 14– inch HD with 1366 x 768 pixels resolution (maximum) and FHD with 1920 x 1080 resolution (maximum).
  • Page 63: Downloading Drivers

    Downloading drivers Turn on the laptop. Go to Dell.com/support. Click Product Support, enter the Service Tag of your laptop, and then click Submit. NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your laptop model.
  • Page 64: Adjusting Brightness In Windows 10

    Adjusting brightness in Windows 10 To enable or disable automatic screen brightness adjustment: Swipe-in from the right edge of the display to access the Action Center. Tap or click All Settings → System → Display. Use the Adjust my screen brightness automatically slider to enable or disable automatic-brightness adjustment.
  • Page 65: Connecting To External Display Devices

    Connecting to external display devices Follow these steps to connect your laptop to an external display device: Ensure that the projector is turned on and plug the projector cable into a video port on your laptop. Press the Windows logo+P key. Select one of the following modes: •...
  • Page 66: Identifying The Hard Drive In Windows 8

    The hard drive is listed under Disk drives. Identifying the hard drive in Windows 8 Tap or click Settings on the Windows 8 Charms Bar. Tap or click Control Panel, select Device Manager, and expand Disk drives. The hard drive is listed under Disk drives. Identifying the hard drive in Windows 7 Click Start →...
  • Page 67: Entering Bios Setup

    Entering BIOS setup Turn on or restart your laptop. When the Dell logo appears, perform one of the following actions to enter the BIOS setup program: • With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.
  • Page 68: Identifying The Camera In Device Manager On Windows 8

    Starting the camera To start the camera, open an application that uses the camera. For instance, if you tap the Dell webcam central software or the Skype software that is shipped with the laptop, the camera turns on. Similarly, if...
  • Page 69 Select Camera from the apps list. If the Camera App is not available in the apps list, search for it.
  • Page 70: Memory Features

    With keyboard — Press F2. • Without keyboard — Press and hold the Volume Up button when the Dell logo is displayed on the screen. When the F12 boot selection menu is displayed, select Diagnostics from the boot menu, and press Enter.
  • Page 71 Table 2. Realtek HD audio drivers Before installation After installation...
  • Page 72: System Setup

    Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...
  • Page 73: System Setup Overview

    Keys Navigation Down arrow Moves to the next field. Enter Selects a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop‐down list, if applicable. Moves to the next focus area. NOTE: For the standard graphics browser only.
  • Page 74: System Configuration Screen Options

    Option Description Battery Displays the battery status and the type of AC adapter connected to the computer. Information Boot Sequence Boot Sequence Allows you to change the order in which the computer attempts to find an operating system. The options are: •...
  • Page 75 Option Description Serial Port 1 You can configure the integrated serial port. The options are: • Disabled • COM1. This option is enabled by default. • COM3 Serial Port 2 You can configure the integrated serial port. The options are: •...
  • Page 76 Option Description USB PowerShare You can configure the USB PowerShare feature behavior. This option allows you to charge external devices using the stored system battery power through the USB PowerShare port. This option is unchecked by default. Audio You can enable or disable the integrated audio controller. The Enable Audio option is selected by default.
  • Page 77: Video Screen Options

    Option Description This option is enabled by default. Stealth Mode You can enable or disable the stealth mode. Control This option is enabled by default. Video screen options Option Description LCD Brightness Allows you to set the display brightness depending up on the power source (On Battery and On AC).
  • Page 78 Option Description Password Bypass Allows you to enable or disable the permission to bypass the System and the Internal hard drive password, when they are set. The options are: • Disabled • Reboot bypass Default setting: Disabled Password Change Allows you to enable or disable permission to the System and Hard Drive passwords when the admin password is set.
  • Page 79: Secure Boot Screen Options

    Option Description Enable CPU XD Support (default) OROM Keyboard Allows you to set an option to enter the Option ROM Configuration screens using Access hotkeys during boot. The options are: • Enabled • One Time Enable • Disabled Default setting: Enable Admin Setup Allows you to prevent users from entering the setup when an Administrator Lockout...
  • Page 80: Performance Screen Options

    Performance screen options Option Description Multi Core This field specifies whether the process has one or all cores enabled. The Support performance of some applications improves with the additional cores. This option is enabled by default. Allows you to enable or disable multi-core support for the processor.
  • Page 81 Option Description USB Wake You can enable USB devices to wake the system from Standby. Support NOTE: This feature is only functional when the AC power adapter is connected. If the AC power adapter is removed during Standby, the system setup removes power from all the USB ports to conserve battery power.
  • Page 82: Post Behavior Screen Options

    Adaptive. This option is set by default. Configuration • Standard — Fully charges your battery at a standard rate. • ExpressCharge — The battery charges over a shorter period of time using Dell’s fast charging technology. • Primarily AC use •...
  • Page 83: Virtualization Support Screen Options

    Option Description Enable Fn Key Emulation (default) Fn Lock Options Allows you to let hot key combinations Fn + Esc toggle the primary behavior of F1– F12, between their standard and secondary functions. If you disable this option, you cannot toggle dynamically the primary behavior of these keys. The available options are: •...
  • Page 84: Maintenance Screen Options

    For laptops, ensure that your computer battery is fully charged and connected to a power outlet Restart the computer. Go to Dell.com/support. Enter the Service Tag or Express Service Code and click Submit. NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect My Product.
  • Page 85: System And Setup Password

    NOTE: It is recommended not to update the BIOS version for more than 3 revisions. For example: If you want to update the BIOS from 1.0 to 7.0, then install version 4.0 first and then install version 7.0. System and setup password You can create a system password and a setup password to secure your computer.
  • Page 86: Deleting Or Changing An Existing System And/Or Setup Password

    Deleting or changing an existing system and/or setup password Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked.
  • Page 87: Technical Specifications

    Technical specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in: • Windows 10, click or tap Start → Settings → System → About. • Windows 8.1 and Windows 8, from the charms sidebar, click or tap Settings → Change PC settings.
  • Page 88: Battery Specifications

    Feature Specification Minimum memory 4 GB Maximum memory 32 GB Battery specifications Feature Specification Type 6-cell or 9-cell smart lithium ion Depth 80 mm (3.14 inches) Height 21 mm (0.82 inches) Width 166.9 mm (6.57 inches) Weight • 6-cell: 365.5 g (0.80 lb) •...
  • Page 89: Video Specifications

    Feature Specification Interface (internal) HD audio Interface (external) microphone in/stereo headphones/external speakers connector Speakers one mono speaker Internal speaker 2 W (RMS) amplifier Volume controls Volume up/Volume down buttons CAUTION: Adjustment of volume control, as well as the equalizer in the operating system and/or equalizer software, to other settings than the center position may increase the earphones and/or headphones output and cause hearing damage or loss.
  • Page 90: Display Specifications

    Feature Specification USB ports • one 4-pin USB 2.0-compliant port • one 9-pin USB 3.0-compliant port with PowerShare • two 9-pin USB 3.0-compliant ports SIM card slot one micro-SIM slot with security feature Display specifications Feature Specification Type WLED display Size 14.0 inches Height...
  • Page 91: Keyboard Specifications

    Keyboard specifications Feature Specification Number of keys • 83 keys: US English, Thai, French-Canadian, Korean, Russian, Hebrew, English- International • 84 keys: UK English, French Canadian Quebec, German, French, Spanish (Latin America), Nordic, Arabic, Canada Bilingual • 85 keys: Brazilian Portuguese •...
  • Page 92: Environmental Specifications

    Feature Specification Weight (minimum 6.55 lbs (2.95 kg) config) Environmental specifications Feature Specifications Temperature — –29°C to 60°C (–20°F to 140°F) operating Temperature — –51°C to 71°C (–60°F to 160°F) storage Relative humidity 10% to 90% (noncondensing) (maximum) — operating Relative humidity 0% to 95% (noncondensing) (maximum) —...
  • Page 93: General Troubleshooting

    General troubleshooting Table 3. General Troubleshooting Issue Suggested Troubleshooting Steps Battery Charging The battery should be charged while the system is off for faster charge time. Users may notice longer charge times when the system is turned on and running graphics-intensive applications.
  • Page 94 If the LCD has color problems, run the ePSA diagnostics. If the LCD has burned-out pixels, verify that the LCD is still within LCD standard guidelines. For Dell internal users only, click here. BIOS If users have problems while using the notebook, the problems may be related to BIOS settings configured incorrectly in BIOS/System Setup.
  • Page 95: Contacting Dell

    Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to Dell.com/support.

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