Do you have a question about the Storm and is the answer not in the manual?
Questions and answers
Sheldon
February 11, 2025
Just replaced smartflo cartridge but "replace smartflo " is still illuminated
1 comments:
Mr. Anderson
February 12, 2025
The "replace SmartFlo" light may still be illuminated after replacing the SmartFlo cartridge on the Crystal Mountain Storm because the reset process was not completed. After installing the new cartridge, ensure that the system is properly reset according to the instructions in the manual. This typically involves pressing and holding a reset button or following a specific sequence to clear the indicator. If the light remains on, check that the cartridge is correctly installed, all connections are secure, and there are no blockages in the system.
This answer is automatically generated
Linda
March 28, 2025
How can I fix getting warm water when I press cold lever?
1 comments:
Mr. Anderson
March 28, 2025
To fix warm water coming from the cold lever on a Crystal Mountain Storm:
1. Check the cold temperature setting. Rotate the cold thermostat screw slightly clockwise (no more than 1 hour position at a time) to make the water colder. 2. Allow the cooler to stabilize for 2–3 hours after adjustment. 3. Ensure the unit is properly primed: hold down the cold lever until a steady stream flows. 4. Make sure the hot tank is not heating the cold water indirectly—check for proper insulation and separation inside the unit.
If the issue continues, servicing by a trained technician may be required.
Page 1
STORM Bottom-Load Water Dispenser User Manual...
Page 2
1.Indicator lights 5.LED Nightlight (Top) – Replace Bottle Alarm Light 6.Drip Tray and Cover (Bottom) – Replace SmartFlo SF-1 Water Blue Cartridge Alarm Light 7.Energy Saving Switch (Hot water) 2.Cold Water Lever 8.Bottle Adaptor Assembly 9.Water Bottle (Not included) 3. Hot Water Lever (with child safety feature) 4.Water Outlet Product may not appear exactly as shown...
Page 3
FEATURES Function Lights Blinking Red light on top indicates that the bottle is nearly empty. Blinking Blue light on the bottom indicates that the SmartFlo SF-1 Water Cartridge has reached its (suggested) usage limit date and should be changed. Water Lever – Depress lever to dispense water. Release lever to stop. Cold Water Lever (with child safety feature) –...
THANK YOU FOR BUYING A CRYSTAL MOUNTAIN WATER COOLER! GETTING STARTED Locate Water Dispenser 1. Place the water cooler on a flat level surface in a cool shaded location near a grounded wall outlet. 2. Position water dispenser so that the back of the unit is a minimum of 4 inches / 10 cm away from the wall to ensure proper ventilation (Figure 1).
Page 5
Provide Electricity Ensure that the available power supply matches the cooler’s voltage specifications indicated on the nameplate label (located at the rear of unit). Plug power supply cord into receptacle. Please ensure that cooler is set up so as access to the power outlet and plug is unobstructed. NOTE: DO NOT turn on the Energy Saving Switch yet.
Page 6
Optimum hot water temperatures will be reached after 15-20 minutes 1. Position bottle, glass or other container below water outlet (Figure 11) 2. Push the safety button in, and depress (push downwards) the hot water lever to start hot water flow (Figure 12) 3.
Page 7
9. Slide bottle into cabinet and close the door (Figure 21 to Figure 23) (slide door downwards to close) Figure 21 Figure 22 Figure 23 10. Place a container under faucet and dispense cold water until a smooth stream of water is dispensed (may take up to 1 minute) CLEANING Do not immerse the unit in water for cleaning...
Page 8
5. Insert the access key into the 2 holes located at the underside of the top edge of the cooler (above water levers) and push inwards (Figure 32 and Figure 33)(once unlocked, the front of the top cover opens upwards) 6.
Page 9
19. Remove replacement bottle adaptor from packaging and install onto new, full bottle (Figure 41) Note: to maintain sanitization of the system, refrain from touching the section of the bottle adaptor tube that is inserted into the bottle 20. Remove protective cap from the SmartFlo SF-1 water line and install onto the replacement bottle adaptor assembly (Figure 42) 21.
Page 10
SAFETY PRECAUTIONS WARNING To reduce risk of injury and property damage, user must read this entire guide before assembling, installation and operation of the dispenser. Failure to follow the instructions in this manual can cause personal injury or property damage. This product dispenses water at very high temperatures.
Page 11
Services Required: See nameplate located on the back of the dispenser Refrigeration System • Refrigerant Type: R134a, 1.23oz (35g) • Pressure (Refrigeration): High Side: 265 PSI, Low Side: 140PSI Water Flow • The flow rate from the water outlets on the dispenser is a maximum of 0.475 US Gal/minute (1800 ml/minute) The customer acknowledges that water, like other liquids, can cause damage to surfaces.
Need help?
Do you have a question about the Storm and is the answer not in the manual?
Questions and answers
Just replaced smartflo cartridge but "replace smartflo " is still illuminated
The "replace SmartFlo" light may still be illuminated after replacing the SmartFlo cartridge on the Crystal Mountain Storm because the reset process was not completed. After installing the new cartridge, ensure that the system is properly reset according to the instructions in the manual. This typically involves pressing and holding a reset button or following a specific sequence to clear the indicator. If the light remains on, check that the cartridge is correctly installed, all connections are secure, and there are no blockages in the system.
This answer is automatically generated
How can I fix getting warm water when I press cold lever?
To fix warm water coming from the cold lever on a Crystal Mountain Storm:
1. Check the cold temperature setting. Rotate the cold thermostat screw slightly clockwise (no more than 1 hour position at a time) to make the water colder.
2. Allow the cooler to stabilize for 2–3 hours after adjustment.
3. Ensure the unit is properly primed: hold down the cold lever until a steady stream flows.
4. Make sure the hot tank is not heating the cold water indirectly—check for proper insulation and separation inside the unit.
If the issue continues, servicing by a trained technician may be required.
This answer is automatically generated