Whirlpool cabrio Use & Care Manual page 19

Troubleshooting
First try the solutions suggested here or visit our website at www.whirlpool.com/product_hetp -
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
If you
experience
Incorrect dispenser
operation
Possible Causes
Clogged dispensers or laundry
products dispensing too soon.
Solution
Do not overfill dispenser. Overfilling causes immediate dispensing.
Load dispensers before starting a cycle.
It is normal for small amounts of water to be remain in dispenser
at the end of the cycle.
Fabric softener thickens as it gets older. If there becomes an
increase of fabric softener in the dispenser after a cycle, then
check the age of the fabric softener and replace if needed.
Washer taking too long to fill. Drain
extends more than 4.5" (114 mm) into
standpipe.
Homes with tow water pressure may result in residual powder
in the dispenser. To avoid, select a warmer wash temperature
if possible, depending on your load.
Liquid chlorine bleach not used in Use only liquid chlorine bleach in the bleach dispenser.
dispenser.
Single-dose laundry Adding laundry packet incorrectly. Be sure laundry packet is added to washer basket before adding
packet not dissolving clothes. Follow the manufacturer's instructions to avoid damage
to your items.
F#E# code (F-type error System error code. Touch POWER to clear the code and exit cycle. Then touch
code) appears in display POWER, select cycle, and then touch and hold START/PAUSE
to start washer. If code appears again, call for service.
F8E1 or LF (too long to
fill) appears in display
Washer taking too long to drain
water. Drain extends more than
4.5" (114 mm) into standpipe.
F9E1, drn, dr (drain
pump system problem
- long drain) appears in
display
Check plumbing for correct drain hose installation. Use drain
hose form and attach securely to drainpipe or tub. Do not tape
over drain opening. See Installation Instructions.
Make sure water supply line is turned on.
Check plumbing for correct drain hose installation. Use drain
hose form and attach securely to drainpipe or tub. Do not tape
over drain opening.
Lower drain hose if the end is higher than 96" (2.4 m) above
the floor. Remove any clogs from drain hose. See Installation
Instructions.
F8E6 (Lid opened) Washer lid left open. Close the lid and touch Power to clear the display. If the lid is left
appears in display open for more than 10 minutes, the cycle will reset and water in
the washer will drain.
F1E1 ACU (Appliance Internal ACU failure. Call for service.
control fault)
F2E5 UI/ACU mismatch Wrong ACU or UI has been installed. Call for service.
F3E1 Water level sensing Pressure sensor on ACU failure. Call for service.
failure
F5E2 Lid lock will not An item in the load maybe keeping Check for items directly under the lid.
lock or lid lock failure the lid from locking.
F5E3 Lid cannot unlock Objects on washer lid prevent it from Remove objects, such as baskets of laundry, from top of washer.
unlocking.
F6E2 or F6E3 ACU or UI synchronization error. Remove power from the washer. Let washer set for 5 minutes for
Communication Error: the washer to completely power down. Apply power to washer
UI cannot communicate and check for error codes. If the error code persists call for
service.
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