Quantum scalar i40 User Manual

Quantum scalar i40 User Manual

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User's Guide
Scalar i40 and Scalar i80
i7.2
6-66545-12 Rev A

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  • Page 1 User’s Guide Scalar i40 and Scalar i80 i7.2 6-66545-12 Rev A...
  • Page 2 Quantum Scalar i40/i80 User’s Guide, 6-66545-12 Rev A, April 2016, Product of USA. Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose.
  • Page 3: Table Of Contents

    Worldwide End-User Product Warranty ....xxvi Scalar i40 Supported Versions ..... . . xxvi...
  • Page 4 Setting the Date and Time Manually....47 Setting the Date and Time Using the Network Time Protocol . 47 Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 5 Modifying Passwords on the Operator Panel ... . . 86 Resetting Passwords on the Operator Panel ....87 Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 6 Configuring CPF ........114 Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 7 Performing Media Operations ......151 Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 8 Enabling Automatic EKM Path Diagnostics ....188 Viewing Tape Drive Encryption Settings ..... . 189 viii Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 9 Tape Drive Log ........229 Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 10 Power Supply LED ....... . . 261 Running the Installation and Verification Test (IVT)....262 Running the IVT Diagnostic Subtests Individually – Robotics, Tape Drive, Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 11 Supported Operating Systems ......288 Appendix B Tape Alert Flag Descriptions Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 12 Contents Appendix C Disposal of Electrical and Electronic Equipment Glossary Index Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 13 Coordinates6 Figure 4 Scalar i40 Back Panel Components ....10 Figure 5 Scalar i80 Back Panel Components ....11...
  • Page 14 Exporting Encryption Keys ..... . . 207 Figure 43 Importing Data Encryption Keys ....209 Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 15 Power Supply LED......262 Figure 52 Barcode Label Orientation ..... . . 278 Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 16 Tables Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 17 Tape Alert Flag Severity Codes ....290 Table 11 Tape Drive Tape Alert Flag Descriptions ... . . 291 Quantum Scalar i40 and Scalar i80 User’s Guide xvii...
  • Page 18 Tables xviii Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 19: Preface

    • Web and operator panel interface • Installation and replacement • Basic troubleshooting Audience This manual is written for Scalar i40 and Scalar i80 operators, system administrators, and field service engineers. Document Organization Following is a brief description of chapter contents.
  • Page 20 Tape Alerts you may encounter in a diagnostic ticket. • Appendix C, Disposal of Electrical and Electronic Equipment provides information on disposing and recycling. The document concludes with a glossary and index. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 21: Notational Conventions

    • Left side of the system — Refers to the left side as you face the component being described. Product Safety Quantum will not be held liable for damage arising from unauthorized Statements use of the product. The user assumes all risk in this aspect.
  • Page 22 Preface WARNING: Before operating this product, read all instructions and System, Safety, and warnings in this document and in the Regulatory Information Guide xxii Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 23 Preface Related Documents The following Quantum documents are also available for Scalar i40 and Scalar i80 systems: Document Document Title Scalar i40 and Scalar i80 Quick Start Guide 6-66546-xx Scalar i40 and Scalar i80 Release Notes 6-66547-xx System, Safety, and Regulatory Information...
  • Page 24 Englewood, CO 80112 (800) 854-7179 or (303) 397-2740 Contacts Quantum company contacts are listed below. Quantum Corporate Headquarters To order documentation on the Scalar i40 or Scalar i80 or other products, contact: (Corporate Headquarters) Quantum Corporation 1650 Technology Drive, Suite 700...
  • Page 25: Getting More Information Or Help

    • eSupport – Submit online service requests, update contact information, add attachments, and receive status updates via e-mail. Online Service accounts are free from Quantum. That account can also be used to access Quantum’s Knowledge Base, a comprehensive repository of product support information. Sign up today at: http://www.quantum.com/osr...
  • Page 26: Worldwide End-User Product Warranty

    Quantum provides support for the current release and the two previous Versions major releases. For example, since i7 is the latest release, Quantum supports releases i7, i6, and i5. Releases earlier than i5 are not supported. xxvi Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 27: Description

    • Licensable Features Overview The Scalar i40 and i80 tape libraries automate the retrieval, storage, and management of tape cartridges. Tape cartridges are stored in the library and mounted and dismounted from tape drives using firmware running on the library or software running on the host systems.
  • Page 28: Library Components

    Library Components Front Panel Figure 1 illustrates the features of the operator panel. The picture shows the Scalar i40, but the features are the same on the Scalar i80. These features are described in Table Figure 1 Front Panel Operator panel screen...
  • Page 29: Robotic System And Barcode Scanner

    Each tape cartridge must contain a unique, matching-readable barcode that the barcode scanner reads during the inventory process. During the inventory process, the barcode scanner reads the barcode labels on the Quantum Scalar i40 and Scalar i80...
  • Page 30: Magazines

    Magazines are removable and contain storage and import/export station slots for cartridges. Each magazine has 20 slots, arranged in four columns of five slots each. The Scalar i40 contains two magazines; the Scalar i80 contains four. The right magazines provide up to five slots each for use as an import/export (I/E) station.
  • Page 31: Figure 2 Scalar I40 Internal Layout And Magazine Slot Location

    • Magazine — Library magazine level is represented by the first digit of a library coordinate. In a Scalar i40, there is only one level of magazine. The coordinate is always zero. In a Scalar i80 library, the bottom magazines are indicated by a zero;...
  • Page 32: Figure 3 Scalar I80 Internal Layout And Magazine Slot Location

    Top Right Magazine 1,1,1 1,2,1 1,3,1 1,4,1 1,5,1 1,6,1 1,7,1 1,8,1 1,1,2 1,2,2 1,3,2 1,4,2 1,5,2 1,6,2 1,7,2 1,8,2 1,1,3 1,2,3 1,3,3 1,4,3 1,5,3 1,6,3 1,7,3 1,8,3 1,1,4 1,2,4 1,3,4 1,4,4 1,5,4 1,6,4 1,7,4 1,8,4 Quantum Scalar i40 and Scalar i80...
  • Page 33: Power Supply

    (power to the library remains on while you add or exchange the hardware). The Scalar i40 power supply cannot be installed in a Scalar i80. However, the Scalar i80 power supply works in either the Scalar i40 or the Scalar i80.
  • Page 34: System Control Board

    Supply LED on page 261. For information on removing and replacing power supplies, see 66559-XX Scalar i40 and Scalar i80: Power Supply Replacement System Control Board The system control board (SCB) contains the library firmware, all configurable settings, license keys, and SKM TLS certificates. It manages...
  • Page 35 Chapter 1: Description Library Components Caution: Scalar i40 libraries with an LTO-7 drive and any other second drive require a minimum of 2500 Joules surge suppression circuit on the AC input line.  For Scalar i80 libraries, if you are using LTO-7 drives, you can use a maximum of 3 drives.
  • Page 36: Figure 4 Scalar I40 Back Panel Components

    The bottommost tape drive has location coordinates [0,1], the next-to-bottom has location coordinates [0,2], and so on. Figure 4 Scalar i40 Back Panel Half-height FC and SAS tape drives Half-height FC and SAS tape drives...
  • Page 37: Standard Features

    LEFT SCB port do not use Tape drive FC cables Standard Features This section describes several features of Scalar i40 and Scalar i80 libraries. User Interface The operator panel is located on the front of the library and allows you to work locally on the library via the user interface.
  • Page 38: Partitions

    Configuring Control Paths on page 66. Support for WORM Scalar i40 and Scalar i80 tape libraries support WORM (write once, read many) technology. WORM allows non-rewriteable and non-erasable data to be written and provides extra data security by prohibiting accidental data erasure. The WORM feature is supported whenever you use WORM cartridges.
  • Page 39: Licensable Features

    COD license upgrade. • The Scalar i40 base configuration has 25 slots activated (these slots comprise the first 5 magazine columns starting from the left front magazine column going clockwise).
  • Page 40: Encryption Key Management

    If you increase the number of slots in your library, your existing license applies to your new library configuration. For more information about EKM, see Chapter 7, Encryption Key Management. Quantum Scalar i40 and Scalar i80...
  • Page 41: Unpacking The Library

    1 Inspect the outer library packaging for damage. If there is any damage evident on the library packaging, do not continue with the installation and contact Quantum customer support. 2 Open the library packing box and remove the kit tray containing the...
  • Page 42: Figure 6 Library Packaging (Overpack Box With Drives Not Shown)

    Bottom tray (Scalar i80 only) Scalar i40 Pallet (Scalar i80 only) Scalar i80 3 Remove the top foam. 4 Scalar i80 only: Remove the shipping carton by lifting it straight up out of the bottom tray. Quantum Product Name User’s Guide...
  • Page 43: Unpacking The Library

    WARNING: If you need to move or ship the library in the future and do not have the packing materials your library was originally packaged with, contact your Quantum representative to order a repackaging kit. Shipping the library without these restrains can cause significant damage to the library.
  • Page 44: Figure 7 Removing The Robot Restraint

    This step is optional and is intended to prevent small objects from accidentally falling into the library through the holes. 10 Remove the protective plastic sheet covering the front panel display. Quantum Product Name User’s Guide...
  • Page 45 Understanding the User Interface The user interface for the Scalar i40 and Scalar i80 libraries is available in two formats: the operator panel and the Web client. Operations on the library can be performed locally on the operator panel or remotely on your computer using the Web client.
  • Page 46: Figure 8 Operator Panel User Interface - Home Screen

    Active display Menu bar Navigation/selection buttons You can choose to change the view of the home screen for easy I/E unlock access. Refer to Changing Operator Panel Home Screen View page 108. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 47: Understanding The User Interface

    I /E slots Number of configured I /E slots Unlock I/E Station Scalar i80 Number of occupied I /E slots Number of configured I/E slots Unlock top Unlock bottom I/E Station I/E Station Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 48: Operator Panel Layout And Functions

    • On active pages, the field displays the name of the main menu (Setup, Actions, Tools, Reports). • When a message displays, the field displays the message type (Success, Completed, Information, FAILURE, NOTICE). Failure messages will blink. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 49 • Unloading — The robot is in the process of unloading a tape drive and returning it to the source location. • Idle — The robot is ready and idle. • Not Ready — The robotics system is not ready. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 50 Buttons according to the functions listed in the button bar. Not all buttons are functional for every operation. See Navigating and Editing on the Operator Panel on page 27 for more information. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 51: Navigating And Editing On The Operator Panel

    To cancel an operation without saving any changes, press the Cancel button. If you are in the middle of making changes, repeatedly press the Left button until you are back at the first field on the screen, then press the Cancel button. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 52: Tips

    Keep the following tips in mind when using the Web client: • You must disable Web browser popup blockers to use the Web client interface and the library’s online Help. Add the Scalar i40 or Scalar i80’s Internet Protocol (IP) address to the list of trusted/ allowed sites on your Scalar i40- or Scalar i80-supported browser, so the Web client pages will automatically refresh.
  • Page 53: Sorting Information In Tables

    Web Client Layout and Figure 11 on page 30 shows the Web client interface. Table 3 Functions page 31 explains the Web client interface elements. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 54: Web Client

    Chapter 3: Understanding the User Interface Web Client Figure 11 Web Client User Interface - Home Page “Library is not ready” Home Online Logout message area help Header Menu bar Active display View diagnostic tickets Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 55: Web Client Layout And Functions

    Element Description Header The header is present on all pages and contains the library type (Scalar i40 or Scalar i80) and three buttons: Home — Brings you to the home page. Help — Displays the online help. Logout — Logs out of the current session.
  • Page 56: System Summary

    This Diagnostic Tickets screen lists library, drives, or media tickets, depending on which button was selected. See About Diagnostic Tickets on page 248 for more information. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 57: Web Client Home Page

    • The Reports menu provides various kinds of library information. Administrators have access to all menu commands, but users’ privileges are more limited. Figure 12 lists the operator panel menus. Figure 13 lists the Web client menus. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 58: Figure 12 Operator Panel Menus

    Admin Privileges Only SMI-S * Only Available if LUI Power Save Passwords are enabled Alternate Home Auto DT Close Security Services Network IF SSH Services ICMP Web client Service User SNMP V1/V2 Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 59: Menu Trees

    Log Out SNMP ACCESS KEY SNMP Trap All Users Registrations Update Library Firmware User Management Admin Privileges Only Diagnostics User Accounts Remote Authentication Reset Operator Panel Passwords Encryption System Configuration Partition Configuration Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 60 Chapter 3: Understanding the User Interface Menu Trees Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 61: Configuring The Library

    This will allow you to restore the most current settings if necessary. See Saving and Restoring the Library Configuration on page 106. Note: Power cycling (powering the library on and off) is not necessary to configure the library. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 62 Working With LDAP User Accounts (Remote Authentication) • Setting the Session Timeout • Configuring System Settings • Configuring Security Settings • Saving and Restoring the Library Configuration • Registering the Library • Changing Operator Panel Home Screen View Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 63: Using The Setup Wizard

    Web client. Operator Panel The Setup Wizard on the operator panel is covered in detail in the Scalar i40 and Scalar i80 Quick Start Guide Web Client To access the Setup Wizard, click Setup > Setup Wizard. Work through several screens that enable you to add licenses;...
  • Page 64: Default Configuration

    IP address from the operator panel. After the initial configuration, you can modify the network settings from either the operator panel or the Web client. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 65: Library Host Name

    Web client. Web Client 1 Select Setup > Network Management > Network. 2 Type a name in the Host Name field, and click Apply. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 66: Dhcp

    Once enabled, you must use the Web client to modify the address. Unlike IPv4, the library can support both DHCP-obtained and static IPv6 addresses at the same time. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 67: Default Gateway, Subnet Mask, Network Prefix, And Dns

    IP address. This text box is available only if DHCP is disabled. • Secondary DNS Address (optional, Web client only) — Must be entered as an IP address. This text box is available only if DHCP is disabled. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 68: Configuring Snmp Settings

    SNMP traps from the library.) After registering the transport protocols, IP addresses, and corresponding port numbers, you can perform a test to verify that the library can send the SNMP traps to the addresses. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 69 • Test — This test simply sends the traps; it does not check to see if they were received. You must check the external management applications to verify that the traps were received. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 70: Enabling Snmp Versions

    When the library receives an SNMP message that does not contain the correct community string or other authentication information, the library sends an SNMP authentication trap message to the external management application, indicating the authentication failure. SNMP authentication traps are disabled by default. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 71: Modifying The Snmp Community String

    The SNMP Management Information Base (MIB) is for library customers, partners, third-party management software developers, and other parties interested in integrating the Scalar i40 and Scalar i80 with commercial management frameworks. The Scalar i40 and Scalar i80 libraries support SNMP by publishing a MIB that can be queried to obtain the status of the library and many of its individual components.
  • Page 72: Setting The Date, Time, And Time Zone

    Note: The following operations should not be performed concurrently by multiple administrators logged in from different locations. You can access the appropriate screens, but you cannot apply changes while another administrator is performing the same operation. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 73: Setting The Date And Time Manually

    Contact your network administrator for NTP server IP address information. Caution: Using two NTP servers can cause incorrect time calculations. You should use either one NTP server, or more than two, but not exactly two. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 74: Setting The Time Zone

    If your time zone does not appear on the list, or if you want more control over your time settings, enable Use Custom Time Zone and set a Universal Coordinated Time (UTC) offset. You can only set the time zone via the Web client. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 75: Setting Daylight Saving Time

    The library must contain at least one unassigned tape drive and slot to create a partition. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 76 • Partition names are limited to 12 lower-case alphanumeric characters and underscores (_). • The maximum number of partitions that can be created is equal to the number of tape drives in the library. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 77: Automatically Creating Partitions

    Before automatically creating partitions, verify that all tape drives are unloaded and that all cartridges are in their appropriate storage slots. For information on unloading tape drives, see Unloading Tape Drives page 161. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 78: Manually Creating Partitions

    Modify or delete partitions to create resources.) The Automatically Create Partitions screen displays. By default, the library applies the Scalar i40-i80 library emulation type and Standard media barcode format to each partition. You can change these settings by modifying the partition after it has been...
  • Page 79 Only the six character barcode is reported to the host. • Plus Six — Six character barcode number followed by a media ID; for example, “XXXXXXL3”. Six character barcode and media ID are reported to the host. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 80 9 Click Apply. 10 Save the library configuration (see Saving the Library Configuration on page 106). Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 81: Modifying Partitions

    Unloading Tape Drives page 161. For information on exporting cartridges, see Exporting Tape Cartridges on page 158s. You can also remove cartridges by releasing the magazine and removing them by hand (see Releasing Magazines Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 82 Saving the Library Configuration on page 106). Web Client 1 Select Setup > Partitions. 2 Select a partition and click Delete. 3 Save the library configuration (see Saving the Library Configuration on page 106). Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 83: Viewing The Current Partitions

    Taking a Partition There are two partition modes: online and offline. Online or Offline • Online — SCSI hosts control the partition. In this mode, all host application SCSI commands are processed. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 84 1 Select Actions > Change Partition Mode. The partitions are displayed, along with their online/offline status. 2 If more than one partition is configured on the library, use the Up and Down buttons to select a partition. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 85: Configuring Cleaning Slots

    If no licensed slots are available, you must purchase additional slots or modify or delete a partition to free existing slots (see Working With Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 86 For information on how to assign available storage slots, see Manually Creating Partitions on page 52, and Modifying Partitions on page 55. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 87 2 Under the New Settings column, select the number of cleaning slots to configure. 3 Under Setup Drive Cleaning Interval, the Current Settings column lists the number of cleaning slots that are currently configured in Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 88: Configuring I/E Station Slots

    Each I/E station is configured as a complete unit. When configuring an  I/E station, all the slots in the I/E station are configured the same way. The Scalar i40 and Scalar i80 are configured with 5 I/E station slots by default.
  • Page 89 - tape cartridges are not present in any storage slots that will be included in the new I/E area configuration, and - tape cartridges are not present when excluded from an I/E area configuration. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 90: Configuring Tape Drive Parameters

    World Wide Name (WWN) that the drive receives when it is configured. You can view SAS tape drive settings (but not change them) on the Web client. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 91 Setup - Drive Settings screen displays both the requested and the actual FC topology connection mode and interface speed. If FC drives are not connected to the host, the negotiated actual settings appear on the screen as “unknown.” Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 92: Configuring Control Paths

    You can modify the control path at any time. Only one tape drive can be selected as the control path per partition. In the event that the tape drive control path connection to the host Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 93 106). Note: You can configure a control path failover drive if you have an Advanced Reporting license and HP LTO5 tape drives. See Working with Control Path Failover (CPF) on page 113 Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 94: Adding Or Upgrading Licensable Features

    Quantum Web site. Once you install the license key on the library, the feature becomes available. About License Keys Details about license keys include: •...
  • Page 95: Viewing Your License Keys

    Web sites listed above. In some cases, factory installed license keys will not be listed on the Web site and you will need to contact Quantum Support for a replacement. If you cannot retrieve your license keys or need assistance, contact Quantum Support.
  • Page 96: Applying A License Key

    Web site. To locate the serial number: • On the operator panel, select Reports > About Library. • On the Web client, select Reports > About > Scalar i40/i80. 4 Access the License Key Management Web site: http:// www.quantum.com/licensekeys.
  • Page 97: Working With E-Mail Notifications

    72 for information on setting up additional e-mail notifications. If an e-mail notification is no longer needed, you can delete it. For information on how to delete an e-mail notification, see Deleting E-mail Notifications on page 74. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 98: Creating E-Mail Notifications

    The library comes with one default e-mail notification recipient, for Quantum Support. The filter level and e-mail address of the default technical support notification cannot be modified, but the notification can be enabled or disabled. It is disabled by default.
  • Page 99: Modifying E-Mail Notifications

    Note: The e-mail address of the default technical support notification (techsup@quantum) cannot be changed, but the notification can be enabled or disabled. You can modify e-mail notifications on the Web client only. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 100: Deleting E-Mail Notifications

    Note: The default techsup@quantum.com e-mail notification cannot be deleted, but the notification can be enabled or disabled. It is disabled by default. You can delete e-mail notifications on the Web client only. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 101: Configuring The Library E-Mail Account

    You must have administrator privileges to configure the e-mail account. You can configure the library e-mail account from the Web client only. Web Client 1 Select Setup > Notification > E-mail Account. The Setup - E-mail Account screen displays. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 102 Continue with Step • If you need to configure login account and password authentication settings, select the Authentication check box. The Login Account, Password, and Confirm Password text boxes display. Do the following: Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 103: Setting Customer Contact Information

    1 Select Setup > Notification > Contact Information. 2 Enter or modify any of the information in the following text boxes: • First Name • Last Name • Company Name • Phone Number Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 104: Configuring The Service Port

    2 Use the Up and Down buttons to scroll to the desired subnet, and press Apply. For more information on scrolling, see Navigating and Editing on the Operator Panel on page 27). Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 105: Working With Local User Accounts And Passwords

    The library ships with a default administrator account for use on the Default Administrator Web client. The default administrator account has the following settings: Account • User name: admin • Password: password Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 106: Privilege Levels

    Passwords on the Operator Panel on page 83. Three types of users are defined in Scalar i40 and Scalar i80 libraries: • Administrators have access to the entire physical library and all of its partitions. The library ships with a default administrator account.
  • Page 107: Creating Local User Accounts On The Web Client

    Passwords are limited to 6–16 lower-case alphanumeric characters and can also include underscores (_), periods (.), hyphens (-), asterisks (*), and the “at” symbol (@). For example: pass_19. 5 Confirm Password - Retype the password. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 108: Modifying Local User Accounts On The Web Client

    (_), periods (.), hyphens (-), asterisks (*), and the “at” symbol (@). For example: pass_19 5 Confirm new password for selected user name - Retype the password. 6 Select Privilege - Optionally, change privilege level. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 109: Deleting Local User Accounts On The Web Client

    If you do not set passwords on the operator panel, all users will have Passwords on the access to all functions, including administrator and service functions. If you want to restrict access to some users, you must set passwords on Operator Panel the operator panel. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 110 You start out by creating the admin account password. Once created, you are logged out and need to log back in using the admin password. Then you can create the user account password. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 111 13 Press Apply. 14 Create and validate the user password the same way you created the admin password above. 15 Save the library configuration (see Saving the Library Configuration on page 106). Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 112: Disabling Passwords On The Operator Panel

    5 Enter a new password and press Apply. 6 Re-enter the new password to validate it and press Apply. 7 Save the library configuration (see Saving the Library Configuration on page 106). Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 113: Resetting Passwords On The Operator Panel

    Remote Authentication login option only when LDAP is enabled. See Logging in When LDAP or Kerberos is Enabled page 138. LDAP logins are only available on the library Web client. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 114: Ldap Server Guidelines

    Testing LDAP Settings on page 93). Since most normal users will not be members of both these groups, you may need to create a special or temporary user specifically for this purpose. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 115: Configuring Secure Ldap On The Library

    LDAP server. This must be done by the directory service provider. For more information on working with local user accounts, see Working With Local User Accounts and Passwords on page 79. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 116 — An LDAP user login ID with permissions to search Principal the LDAP directory. The library logs into LDAP using this ID. For an example, see Figure 14 on page 92. • — The password for the principal authorization login Password Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 117 This group must exist on your LDAP server (see LDAP Server Guidelines on page 88). For an example, see Figure 14 on page 92 A sample of a completed dialog box is depicted below: Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 118: Figure 14 Ldap Setup Example

    5 Click the Test Settings button to test all the new or changed LDAP settings. See Testing LDAP Settings on page 93 for more information. 6 Save the library configuration (see Saving the Library Configuration on page 106). Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 119: Testing Ldap Settings

    Kerberos server. See Setting the Date and Time Using the Network Time Protocol on page 47. 2 Select Setup > User Management > Remote Authentication. The Setup - Remote Authentication screen displays. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 120 Test Settings button to test all the new or changed LDAP settings. See Testing LDAP Settings on page 93 for more information. 8 Save the library configuration (see Saving the Library Configuration on page 106). Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 121: Generating The Kerberos Service Keytab File

    6 At the command prompt, create the keytab file for the SPN. Use one of the following formats: • For Windows 2003: ktpass -out library.keytab -princ library/<fqdn of library>@<realm> +rndPass -ptype KRB5_NT_SRV_HST -crypto RC4- HMAC-NT -mapUser <realm>/computers/<computer account> Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 122: Setting The Session Timeout

    Operator Panel on page 83). The default session timeout is 15 minutes. You can change that to 30, 45, or 60 minutes. You can only change this setting on the operator panel. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 123: Configuring System Settings

    This setting is enabled by default. Operator Panel 1 Select Setup > System Settings > Unload Assist. 2 Press Modify. 3 Use the Up and Down buttons to select Enabled or Disabled and press Apply. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 124: Logical Serial Number Addressing

    3 Use the Up and Down buttons to select Enabled or Disabled and press Apply. 4 Make another selection or press Exit. 5 Power cycle the library. 6 Save the library configuration (see Saving the Library Configuration on page 106). Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 125: Manual Cartridge Assignment

    Operator Panel 1 Select Setup > System Settings > Man Cart Assign. 2 Press Modify. 3 Use the Up and Down buttons to select Enabled or Disabled and press Apply. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 126: Snmp

    3 Use the Up and Down buttons to select Enabled or Disabled and press Apply. 4 Make another selection or press Exit. 5 Save the library configuration (see Saving the Library Configuration on page 106). Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 127: Power Save

    • The power save timeout value is set to NEVER. Operator Panel 1 Select Setup > System Settings > Power Save. 2 Press Modify. 3 Use the Up and Down buttons to select the desired setting and press Apply. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 128: Configuring Security Settings

    3 Use the Up and Down buttons to select Enabled or Disabled and press Apply. 4 Make another selection or press Exit. 5 Save the library configuration (see Saving the Library Configuration on page 106). Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 129: Ssh Services

    IPv6. Disabling this feature disables all IPv6 communication on the Scalar i40 and Scalar i80. There will be no error messages, and the library will appear to be working, but it will not be communicating.
  • Page 130: Remote Access Via Web Client

    4 Make another selection or press Exit. 5 Save the library configuration (see Saving the Library Configuration on page 106). SNMP V1/V2 This topic is discussed in Enabling SNMP Versions on page 44. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 131: Ssl

    3 Use the Up and Down buttons to select Enabled or Disabled and press Apply. 4 Make another selection or press Exit. 5 Save the library configuration (see Saving the Library Configuration on page 106). Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 132: Saving And Restoring The Library Configuration

    You then have the option to restore the configuration after either a successful or an unsuccessful upgrade. You can only save the configuration from the Web client. Web Client 1 Select Tools > Save/Restore Configuration. 2 Select Save System Configuration. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 133: Restoring The Library Configuration

    4 Use the next screens to browse to the saved configuration file and upload it to the library. This operation saves your current library configuration and library firmware. 5 Verify the drive firmware level, and if necessary, manually upgrade to the desired firmware level. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 134: Registering The Library

    Note: From the alternate home screen, selecting Menu returns you to the default home screen. To return to the alternate home screen, select Actions > Alternate Home, and press Select. The Alternate Home Screen as shown in Figure 9 displays. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 135: Returning To Default Home Screen

    2 To reset to view the default home screen permanently, select  Setup > System Settings and press Select. 3 Select Alternate Home and press Modify. 4 Select Down and press Apply. Select Exit twice to return to the default home screen. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 136 Chapter 4: Configuring the Library Changing Operator Panel Home Screen View Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 137: Advanced Reporting

    Working with Control Path Failover (CPF) • Using Advanced Reporting Reports • Configuring the Drive Resource Utilization Report • Configuring the Media Integrity Analysis Report • Using Advanced Reporting Templates • Loading and Reloading Advanced Reporting Data Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 138: Advanced Reporting Features

    Logs - Listed below are available logs: • Lists media that has been removed from the Media Security Log - library. Quantum Scalar i40 and Scalar i80 User’s Guide Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 139: Required Firmware

    6 tape drives, and you must have a minimum of two drives in a single partition. • The control path and failover tape drives must have their topology configured as Point to Point. Refer to Configuring Tape Drive Parameters on page 64. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 140: Configuring Cpf

    Tape Drive Parameters on page 64. a Select Setup > Drive Settings. The Setup - Drive Settings screen displays. Figure 15 Setup - Drive Settings Screen Quantum Scalar i40 and Scalar i80 User’s Guide Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 141: Forcing Cpf

    1 Click Tools > Drive Operations. The Tools - Drive Operations screen displays. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 142: Figure 17 Tools - Drive Operations Screen For Cpf

    Location of the standby tape drive. Standby Status Ready status of the standby tape drive. Standby Whether the standby tape drive is Connected connected and has a working link. Quantum Scalar i40 and Scalar i80 User’s Guide Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 143: Using Advanced Reporting Reports

    This may affect how much historical data you can access. • The on-screen reports contain a chart and a data table. When the log files are large, it would take an excessively long time to load all Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 144: Configuring The Drive Resource Utilization Report

    • Drive serial number • Partition • Megabytes read • Megabytes written • Time and date of mount (UTC) • Time and date of dismount (UTC) Quantum Scalar i40 and Scalar i80 User’s Guide Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 145 • Rollup (default) — Displays the Grouping on the x-axis and the Attribute amount on the y-axis. • Trend — Shows how the Attribute amount changes over time for the selected Grouping. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 146: Configuring The Media Integrity Analysis Report

    TapeAlert flags. You can use this report to help determine if a problem is due to a specific tape drive or tape Report cartridge. Quantum Scalar i40 and Scalar i80 User’s Guide Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 147 • TapeAlert — The TapeAlert flags that were issued. For a description of all TapeAlert flags, see Appendix B, Tape Alert Flag Descriptions. • Chart — How the data is displayed in the chart. Choose Area, Bar (default), Line, or Pie. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 148 • Sorting— Specifies how the data will be sorted. Choose from the following: • Alphabetical • Count (ascending) • Last Occurrence (default) 3 Click Next The report is generated and displays on the screen. Quantum Scalar i40 and Scalar i80 User’s Guide Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 149: Using Advanced Reporting Templates

    Template drop-down list. Deletes the selected template. Saves a report configuration as a template. Type name of new report here. Reloads the data from the library log file to the Internet browser. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 150: Loading And Reloading Advanced Reporting Data

    Report Data section of the Report Configuration page. A note says “XX records read,” where XX is the number of records (see Figure 20 on page 125). Quantum Scalar i40 and Scalar i80 User’s Guide Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 151: Deleting Advanced Reporting Data

    2 Scroll down to the bottom of the report viewing screen to a box titled . See Figure 21 on page 126. Retrieve the Report Data File 3 To save the report data as a.csv file, click Save Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 152: Working With The Media Security Log

    The log only lists media that is completely removed from the library. It does not list media that moves from one location to another within the library. Quantum Scalar i40 and Scalar i80 User’s Guide Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 153: Configuring Media Security

    • Unexpected Removal Detection After Power-Up and Reboot Only • Unexpected Removal Detection During Library Operation • Expected Removal Detection From I/E Slots During Library Operation Note: These options are disabled by default. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 154: Viewing, Saving, And E-Mailing Media Security Log

    E-mail button. You must have your e- mail notification configured in order to e-mail a log file. Configuring the Library E-Mail Account on page 75 for more information. Quantum Scalar i40 and Scalar i80 User’s Guide Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 155: Viewing The Media Usage Log

    — Cartridge lifetime MB written • — Cartridge lifetime MB read • — Cartridge encryption status (U=Unknown, E=Encrypted, N=Not Encrypted) You can access and configure this log from only the Web client. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 156: Automatically E-Mailing Advanced Reporting Reports And Logs

    Each entry counts as a unique recipient toward the 20 total. Quantum Scalar i40 and Scalar i80 User’s Guide Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 157: Creating A Recipient

    Creating a Recipient Web Client 1 Select Setup > Notifications > Advanced Reporting > Receiver Addresses The Setup - Advanced Reporting Receiver Addresses screen displays. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 158 Quantum Scalar i40 and Scalar i80 User’s Guide Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 159 (optional). Note: Only letters, numbers, spaces and hyphens are allowed in this fields. Do not use any special characters—like commas, apostrophes to name a few. 7 Click Apply. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 160: Modifying A Recipient

    3 On the Confirmation window, click OK. Save the library configuration. For instructions on how to save the library configuration, see Saving the Library Configuration page 106. Quantum Scalar i40 and Scalar i80 User’s Guide Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 161: Performing Library Operations

    Shutting Down, Restarting, Turning Off, and Removing Power • Emergency Power-off Procedure • Unlocking and Opening the I/E Station • Releasing Magazines • Performing Media Operations • Cleaning Tape Drives • Taking a Tape Drive Online or Offline Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 162: Logging In

    • Default password: password 4 Click OK. After you log in for the first time, change the password for the default admin account. See Modifying Local User Accounts on the Web Client on page 82. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 163: Logging In Using The Operator Panel

    If you do not know your library’s IP address, you can find it on the operator panel by selecting Reports > Network Settings. 2 At the login screen, enter a user name and its associated password and click OK. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 164: Logging In When Ldap Or Kerberos Is Enabled

    The default timeout period is 15 minutes, but you can change this (see Setting the Session Timeout page 96). Operator Panel 1 Select Actions > Logout. 2 Press Yes to confirm. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 165: Shutting Down, Restarting, Turning Off, And Removing Power

    1 Make sure the connected host applications are not sending commands to the library and that all library operations have stopped. 2 Shut down the library using the operator panel or Web client (see Shutting Down the Library on page 140). Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 166: Shutting Down The Library

    2 Press Actions > Shutdown > Shutdown Library. 3 Press Yes to confirm. A “shutdown in progress” message displays on the operator panel (see Figure 22). Figure 22 Shutdown in Progress Message Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 167: Figure 23 Ready To Power Down Message

    4 Wait until the “ready to power down” message displays on the operator panel (see Figure 24). Figure 24 Ready to Power Down Message 5 Turn OFF the library by pressing the power button on the front panel. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 168: Restarting The Library

    4 Several messages appear on the screen, in the order shown in Figure 25. Do not do anything in response to these messages. The library will restart and initialize on its own. Figure 25 Series of Restart Messages Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 169: Turning Off The Library

    140). 3 Turn OFF the library by physically pressing the power button on the library’s front panel. It can take up to 12 seconds for the power to completely turn off. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 170: Completely Removing Library Power

    In an emergency, you can turn off power in one of two ways: • Press the power button on the front of the library to turn the library OFF. It may take up to 4 seconds for all motion to completely stop. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 171: Taking The Library Offline

    I/E station, the robot physically moves to the unlock mechanism and unlocks it. This takes a few seconds. Once unlocked, you have 30 seconds to open the I/E station before it locks again. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 172: Figure 26 I/E Station Unlocked Message

    Note: Only closed I/E stations are listed. 3 Wait until the robot unlocks the I/E station and the screen displays the I/E Station is Unlocked message (see Figure 26). Figure 26 I/E Station Unlocked Message Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 173: Figure 27 I/E Station Locked Message

    • If Failure appears in the Progress Window, the I/E station did not unlock. 4 Within 30 seconds, pull outward on the magazine bezel handle to open the I/E station. If you do not open the magazine within 30 seconds, it locks. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 174: Releasing Magazines

    (see About Diagnostic Tickets page 248). Additionally, the library makes sure nothing is physically blocking the magazine that could cause damage to library components before allowing you to release it. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 175: Releasing Magazines Via The User Interface

    If you do not open the magazine within 30 seconds, it locks and you receive the following failure message. Figure 29 Magazine Locked Timer Message Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 176: Releasing Magazines Manually

    3 If the magazine is on the right side, it will only slide out as far as the I/E station. To release the magazine fully: Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 177: Performing Media Operations

    Chapter 6: Performing Library Operations Performing Media Operations • On the Scalar i40 and the bottom right magazine of the Scalar i80, reach under the open magazine and insert the tool directly into the access hole in the library chassis to depress the release latch, while pulling outward on the magazine bezel handle.
  • Page 178: Importing Tape Cartridges

    Note: Importing cartridges using the library interface may necessitate performing an inventory on your host application. You can also import cartridges using your host application. See your host application documentation for more information. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 179 1 Verify that all tape drives are unloaded and that all cartridges are in their appropriate storage slot locations. Doing this will avoid over- loading the library with cartridges. 2 Go to the front of the library and insert cartridges into the I/E station. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 180 The ALL option is only available if there are enough empty slots in the selected partition to accommodate all the cartridges. 4 Press Import. The library imports the tape cartridge(s) into the first empty slot(s) in the partition. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 181: Bulk Loading Tape Cartridges

    If I/E station slots have been configured, you may want to perform an initial bulk load when you first start using your library. The library will perform an inventory after the bulk load is complete. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 182: Moving Tape Cartridges

    “unload” a cartridge if that cartridge came from a storage slot in the partition. You will need to perform a “move” operation to move the tape drive to a storage slot or back to the I/E station. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 183 Note: Bold column headings in the table can be sorted. For example, selecting the Location column heading will sort by location coordinates. 4 In the Select Destination section, select a destination location for the source cartridge. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 184: Exporting Tape Cartridges

    Caution: Some host applications may fail import/export operations when the I/E station contains cartridges that are assigned to another partition. Move cartridges from the I/E station as soon as possible to avoid possible conflicts with the other partitions. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 185 Empty I/E Station Slots field. The number of cartridges you can export is limited to the number of empty I/E station slots. You cannot export cartridges if all I/E station slots are full. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 186: Loading Tape Drives

    • If the partition is online, it will be taken offline before the load operation is performed and brought back online after the operation is complete. You will be asked to confirm that you want to take the partition offline. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 187: Unloading Tape Drives

    Unloading Tape Drives The Unload Drive operation allows you to unload a cartridge from a tape drive to a storage slot. The storage slot and tape drive must be assigned to the same partition. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 188 4 Select the tape drive you want to unload. Note: If not all drives appear on the screen, use the Page 1 of x arrows to view the additional cartridges. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 189: Cleaning Tape Drives

    For instructions on how to configure cleaning slots, see Configuring Cleaning Slots on page 59. A maximum of four cleaning slots can be configured. Zero cleaning slots are configured by default. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 190: Valid Cleaning Cartridges

    Cleaning cartridges, like all other cartridges imported into the library, must have a unique, external barcode label that is machine readable. Supported Barcode Formats on page 276 and Installing Barcode Labels on page 277 for more information. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 191: About Autoclean

    Enabling AutoClean To enable AutoClean, all you need to do is configure at least one cleaning slot in the library. For information on configuring cleaning slots, see Configuring Cleaning Slots on page 59. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 192: Importing Cleaning Cartridges

    If needed, free up access by modifying a partition (see Modifying Partitions on page 55). 2 Go to the front of the library and insert the cleaning cartridge(s) into the I/E station. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 193 2 Note the number of empty cleaning slots that appear in the Total Empty Cleaning Slots field on the right side of the screen. The number of cleaning cartridges you can import is limited to the number of empty cleaning slots. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 194: Exporting Cleaning Cartridges

    The number of cleaning cartridges you can export is limited to the number of empty I/E station slots. You can export cleaning cartridges from either the operator panel or the Web client. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 195 Note: Bold column headings in the table can be sorted. For example, selecting the Location column heading will sort by location coordinates. 4 Click Apply. The library moves the selected cleaning cartridge to an I/E station slot. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 196: Manually Cleaning Tape Drives

    • When the operation is complete, the library moves the cleaning cartridge back to the I/E station slot or cleaning slot. You can clean tape drives manually at any time using commands on the operator panel or the Web client. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 197 5 Select one or more tape drives to clean. Note: If not all tape drives appear on the screen, use the Page 1 of x arrows to view the additional tape drives. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 198: Taking A Tape Drive Online Or Offline

    Using the library to change tape drive mode may affect the host application. See your host application documentation for more information. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 199 2 Locate the tape drive that you want to take offline or bring online. In the tape drive table under Mode, the Current column indicates the current mode of the partition. The New column contains an Online/Offline button. The button toggles between modes. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 200 Note: If you change the mode of a control path tape drive to offline, a caution dialog displays asking you to confirm the mode change. For information on control path tape drives, Configuring Control Paths on page 66. 4 Click Apply. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 201: Encryption Key Management

    For more information on licensing, see Adding or Upgrading Licensable Features on page 68. The Scalar i40 and Scalar i80 support two encryption key management systems, which are described in Table Table 6 Encryption Key...
  • Page 202: General Notes About Encryption On The Library

    10 key servers. Note: These two solutions are not interoperable. The Scalar i40 and Scalar i80 libraries do not support more than one encryption key management system on a single library.
  • Page 203: About The Ekm License

    The EKM license applies to the entire library, regardless of how many slots are licensed. If you increase the number of slots in your library, your existing license applies to your new library configuration. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 204: Kmip-Compliant Encryption Key Management

    With version i4, the Scalar i40 and Scalar i80 provide a KMIP version 1.0 compliant encryption solution. With version i6, the Scalar i40 and Scalar i80 provide a KMIP version 1.2 compliant encryption solution. KMIP is currently supported with SafeNet® KeySecure™ and Thales keyAuthority®...
  • Page 205: Configuring Scalar Key Manager (Skm) On The Library

    • Make sure ports 80, 6000, and 6001 on the SKM servers are opened up in a bi-directional mode on all firewalls in your network. If they are not, the library will not be able to communicate with the SKM servers. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 206: Step 1: Upgrade Firmware

    2 Unload tape cartridges from all tape drives in the partitions on which you are configuring EKM. Step 4: Configure Make sure to complete the above steps before proceeding. Encryption Settings and Key Server Addresses Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 207: Figure 31 Configuring Encryption Settings And Key Server

    2 Key Server Type: Select which encryption solution you plan to use: SKM or KMIP Key Manager. 3 Automatic EKM Path Diagnostics: Enable or disable this feature and set the test interval as desired. Quantum recommends accepting the default value. For more information, see Enabling Automatic EKM Path Diagnostics on page 188).
  • Page 208 In the text boxes, type either: • The IPv4 or IPv6 address of the key server (if DNS is not enabled), or • The host name of the key server (if DNS is enabled). Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 209: Step 6: Run Ekm Path Diagnostics

    For data to be encrypted, the media must be blank or have been written to using Library Managed Encryption at the first write operation at the beginning of tape (BOT). Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 210: Figure 32 Configuring Partition Encryption

    Note: When you change the encryption method on a partition, the partition is taken offline. When the change completes, the partition comes back online automatically. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 211 15 minutes to an hour or longer, depending on network performance. The library notifies you when the process is complete. Wait for the process to complete before resuming library operations. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 212: Step 8: Save The Library Configuration

    • Path — Verifies that EKM services are running on the key servers. • Config — Verifies that the key servers are capable of serving encryption keys. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 213: Failure Scenarios

    (this does not mean that the diagnostics passed, just that the diagnostics were performed). Click Close to close the Progress Window. • If Failure appears in the Progress Window, the diagnostics were not able to be performed. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 214: Enabling Automatic Ekm Path Diagnostics

    1 From the Web client, select Setup > Encryption > System Configuration (see Figure 33). 2 Select the Automatic EKM Path Diagnostics check box. 3 Select a test interval from the Interval drop-down list. Figure 33 Enabling Automatic EKM Path Diagnostics Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 215: Viewing Tape Drive Encryption Settings

    The new TLS certificates must all be valid or the overwrite will not occur and the existing certificates will remain in place. Take one the following actions, according to which encryption system you are using. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 216: Checking For Current Certificates

    Installing Your Own TLS Certificates on the Library on page 36. Checking for Current From the Tools menu, select EKM Management > Import Certificates Communication Certificates. The Tools - TLS Communication Certificate Import screen appears. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 217: Installing Quantum-Supplied Tls Certificates On The Library

    If they are not installed, a message appears at the bottom of the screen stating that certificates are not installed. Installing Quantum- Quantum-supplied TLS certificates are only available for use with SKM. Supplied TLS The Quantum-supplied certificates come on a CD which you received.
  • Page 218: Figure 35 Tools - Ekm Communication Certificate

    If the status is “Not Available,” it means there is no communication with the server. The most likely causes are that the server is down, not connected, or not configured correctly on the Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 219: Installing Your Own Tls Certificates On The Library

    4 From the Select the Certificate Type to install drop-down list, select SKM. 5 Select the Use the Quantum Certificate Bundle checkbox. 6 Click the Browse button next to the Quantum Communication Certificate Bundle File field and locate the TLS certificate file. 7 Click Open.
  • Page 220 4096 bits should be avoided in SKM configuration environments where multiple Scalar tape libraries are attached to a single SKM server pair. • Admin and Client certificates must be signed by the Root Certificate. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 221 Manager). 5 Retrieve the certificate files as follows: For SKM: a Make sure the Use the Quantum Certificate Bundle check box is deselected. b Click Browse to retrieve the Root Certificate File. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 222: Performing Scalar Key Manager Functions Available On The Library

    SKM provides some key management capability through the library Web client. For a complete description and instructions for using these features, see Scalar Key Manager User’s the library Web client online help or the Guide Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 223 Exporting Encryption Certificates • Importing Encryption Certificates • Exporting Data Encryption Keys • Importing Data Encryption Keys • Accessing the SKM Server Logs • Using the SKM Encryption Key Import Warning Log Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 224: Figure 36 Checking And Installing Tls Certificates

    Installing TLS Certificates Fill out this section if installing user-supplied certificates Fill out this section if installing Quantum- supplied TLS certificates Tells you whether TLS certificates are currently installed on the library Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 225: Generating Data Encryption Keys

    SKM server. Both SKM servers must be running and operational in order for automatic key generation to succeed. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 226 During key generation and backup, the SKM server will not be able to process any library requests for data encryption keys. You should not run any library or host-initiated operations on SKM partitions during key generation and backup. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 227: Figure 37 Accessing The Encryption Partition Configuration

    Library Managed Encryption by clearing the check box under LME. (see Figure 38 on page 202). Remember which partition it is, because you will be changing it back in a few minutes. 4 Click Apply. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 228: Figure 38 Changing Encryption Method To Application Managed

    This takes 15 minutes to an hour or longer, depending on network performance. The library notifies you when the process is complete. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 229: Sharing Encrypted Tape Cartridges

    (encrypt) the encryption keys for transport. Upon arrival, the file containing the wrapped encryption keys can only be unwrapped by the corresponding private key, which resides on the destination SKM server and is never shared. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 230: Exporting Encryption Certificates

    This function is available to administrators and only applies to SKM servers. Both SKM servers must be connected and operational in order to import encryption keys. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 231: Importing Encryption Certificates

    SKM server. Note: This function is available to administrators and only applies to SKM servers. Both SKM servers must be connected and operational in order to import encryption keys. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 232: Exporting Data Encryption Keys

    Note: This function is available to administrators and only applies to SKM servers. Both SKM servers must be connected and operational in order to import encryption keys. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 233: Figure 42 Exporting Encryption Keys

    • Export Used — Exports all the keys that have ever been used to encrypt tape cartridges on the library performing this export. Also exports all keys that were imported onto the key server, via a “key import” operation, from any library. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 234: Importing Data Encryption Keys

    2 Receive the file of encryption keys from the source SKM server and save it in a known location on your computer. 3 From the menu, select EKM Management > Encryption Key Tools > Import. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 235: Accessing The Skm Server Logs

    SKM servers. You should not need to retrieve these logs unless Quantum Support directs you to do so. You can download the logs to your computer or e-mail them to a recipient. In order to e-mail the logs,...
  • Page 236: Using The Skm Encryption Key Import Warning Log

    This log is only available if you are running SKM and have encryption key management licensed on the library (see Adding or Upgrading Licensable Features on page 68). Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 237: Viewing Audit Logs

    • Barcode: barcode label information • Medium Serial Number: tape cartridge serial number • Drive Serial Number: serial number of drive that determined the tape cartridge encryption status Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 238: Figure 44 Audit Log Screen

    Send. • Save the report: Click Save. A .tgz file is created which can be saved. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 239: Performing Kmip Key Manager Functions On The Library

    A list of all your connected EKM servers displays. The currently active server displays in bold green type with the word “(Active)” after it. 2 To choose a different server to be the active server, select that server's radio button and click Apply. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 240 Chapter 7: Encryption Key Management Performing KMIP Key Manager Functions on the Library Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 241: Getting Information About The Library

    • Viewing, Saving, and E-mailing Library Logs • Viewing Library Information on the Operator Panel • Using Advanced Reporting Features • Viewing the Open Source License Agreement • Viewing the Copyright Statement Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 242: Viewing Library Information

    Viewing Library Information Viewing Library Information The About screen gives you a quick glance at the following library settings: • Library type (Scalar i40 or Scalar i80) • Library serial number • Copyright date • Library firmware version Web Client Select Reports >...
  • Page 243: Viewing The Location Of The Robot

    If you perform an operation from the operator panel, once complete, you can return to the Robot View to view the completed operation status. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 244 • The triangle represents the robot. If it is filled in, then the robot contains the media, otherwise the robot is empty. The direction the triangle points to indicates its location. The right information section provides the following: Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 245 [0,1,5]”. If it is directly in front of a slot, it would then read, for example “At [0,4,4]”. • Picker - Extended or Retracted. • Picker Fingers - Engaged or Released. 3 Select Exit to return to the View. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 246: Viewing The Library Configuration Report

    • In the library map, click the chassis number (0) below the tape drives to view information about the chassis. • Click Show Barcodes to display the barcodes for all imported cartridges. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 247 (the number of times the cartridge was used to clean a tape drive) are also displayed. • Partitions — The following information is provided for each partition: name, status (online/offline), emulation type, barcode Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 248: Saving And E-Mailing The Library Configuration Record

    World Wide (WWN), loop ID, topology, actual topology, speed, and actual speed Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 249: Saving The Configuration Record

    For information on setting up the e-mail account, see Configuring the Library E-Mail Account on page 75. You can only e-mail the library configuration record from the Web client. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 250: Viewing The Network Settings Report

    • SNMP-Traps — IP addresses and ports Web Client Select Reports > Network Settings. Viewing the Logged in Users Report The Logged In Users report contains information about the users that are currently logged in to the library. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 251: Viewing The All Slots Report

    • Partition — Partition that owns the slot (I/E station slots are shared by all partitions). • Location — Location coordinates of the slot. • Element Address — Element address of the slot. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 252: Viewing, Saving, And E-Mailing Library Logs

    • Media Security Log (available only with Advanced Reporting license) • Media Usage Log (available only with Advanced Reporting license) • SKM Encryption Key Import Warning Log (with EKM License) • Tape Drive Log Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 253: Cleaning Log

    (open, unopened, closed); Priority (low, high, urgent); Created (date the ticket was first issued); Last Updated (date the ticket was last issued); Cause Code (the number assigned to the fault and which displays in the Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 254: Media Security Log (With Advanced Reporting License)

    Reporting license, refer to Advanced Reporting on page 13. License) The media usage log lists media usage information regarding capacity and read and write errors for media ever mounted in a drive., including Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 255: Skm Encryption Key Import Warning Log (With Ekm License)

    You will be asked to confirm that you want to take the tape drive and partition offline. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 256 If so, a note will appear stating, “A complete tape drive log could not be retrieved, but a partial log is Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 257: Viewing Library Information On The Operator Panel

    • Partition to which the tape drive is assigned • Whether the tape drive is the control path for the partition • State (ready/active/mounted) • WWNN (if Fibre Channel) or SAS address (if SAS) Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 258: Viewing Network Settings

    The operator panel displays a list of all the licenses currently installed on the library: number of COD slots licensed, number of unlicensed slots, and whether Advanced Reporting is licensed. Operator Panel Select Reports > Licenses. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 259: Using Advanced Reporting Features

    Operator Panel Select Reports > Copyright Statement. Web Client Available in the Web client online help. To view the help, click the Help icon in the upper right corner of the screen. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 260 Chapter 8: Getting Information About the Library Viewing the Copyright Statement Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 261: Updating Firmware

    Web client. With the library firmware update operation, you can upgrade firmware to a later version or downgrade firmware to an earlier version. Upgrading library firmware can take up to 30 minutes. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 262 Library Configuration  After downgrading, network settings are not reset, and licenses remain—as long as the downgraded firmware version supports that licensed feature You can only update firmware from the Web client. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 263: Figure 46 Tools - Update Library Firmware Screen

    1 Log into your library to view the latest firmware version available. Click Tools > Update Library Firmware. The screen displays the firmware currently loaded on your library and the latest available firmware. Figure 46 Tools - Update Library Firmware Screen Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 264 View your library’s current firmware version by selecting Reports > About Library from the operator panel, or Reports > About > Scalar i40/i80 from the Web client. 2 Unload tape cartridges from all tape drives installed in the library. 3 Capture a library snapshot (see...
  • Page 265 8 Clear the Web browser cache before logging in to the library. See your Web browser’s documentation for instructions on how to clear the cache. 9 Log in to the library. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 266: Updating And Autoleveling Tape Drive Firmware

    10 Verify the library firmware installed successfully. Go to Tools > Update Library Firmware or view the About Scalar i40/i80 report (on the Web client) by selecting Reports > About > Scalar i40/ i80). 11 Save the library configuration again (see...
  • Page 267 If you want to continue to use the patch or a different version of tape drive firmware, you will need to upload it again. Contact Quantum Support if you need help obtaining firmware (see Getting More Information or Help page xxv).
  • Page 268: Uploading Tape Drive Firmware Used In Autoleveling

    You can also use these instructions to install down-rev tape drive firmware. If you wish to do this, contact Quantum Support for the firmware image files. Caution: Only install tape drive firmware image files that have been tested and qualified by Quantum.
  • Page 269 Note: If the library is enabled for encryption, unload tapes from all drives before upgrading the drive firmware. Web Client 1 Check the Quantum Web site to see if you are running the current level of firmware (go to http://www.quantum.com/ ServiceandSupport/SoftwareandDocumentationDownloads/SI40/ and click the Firmware tab).
  • Page 270: Deleting Tape Drive Firmware Used In Autoleveling

    3 Select the tape drive firmware you want to delete. 4 Click Delete. The Progress Window displays. The Progress Window contains information on the action, elapsed time, and status of the requested operation. Do one of the following: Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 271: Initiating Tape Drive Firmware Autoleveling

    If you upload or remove tape drive firmware separately from library firmware (such as a Quantum- provided upgrade or patch) and want to autolevel the tape drives immediately, follow these steps: 1 Unload tape cartridges from all tape drives you want to autolevel.
  • Page 272 Chapter 9: Updating Firmware Updating and Autoleveling Tape Drive Firmware intended tape drives. From the Web client, select Reports > System Information. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 273: Troubleshooting

    Running the Installation and Verification Test (IVT) • Running the IVT Diagnostic Subtests Individually – Robotics, Tape Drive, and Magazine Tests • Running the Random Move Test • Performing Library Diagnostics • Resetting Factory Defaults Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 274: About Diagnostic Tickets

    This level of priority is conveying an informational message. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 275: Viewing, Closing, And Resolving Diagnostic Tickets

    You can frequently resolve a simple problem yourself, but if the problem is complex or involves a field replaceable unit (FRU), you will be directed to contact Quantum Support. Only qualified service technicians can service FRUs. Note: During startup, the system may generate Tape Alert ticket(s) indicating a drive is not assigned to a partition.
  • Page 276 Basic details about the ticket are displayed, such as ticket ID number, short description, priority, and when the ticket was created and updated. 6 You can either press Close to close the ticket, or press Exit to exit without closing the ticket. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 277 Tools - All Diagnostic window displays, with the ticket no longer in the list. Tickets • To leave the ticket open for future troubleshooting, click Exit The ticket remains on the list. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 278: Closing Diagnostic Tickets Automatically

    4 Press Apply. Viewing Closed Diagnostic Tickets You can view closed diagnostic tickets from the Web client. 1 Select Tools > All Diagnostic Tickets. 2 Click the Include Closed Tickets check box. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 279: Capturing Snapshots Of Library Information

    Web client until the automatic snapshot is complete. If this happens, an error message will display. Wait about 10 minutes and try again.You can only capture a snapshot via the Web client. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 280: Troubleshooting Library "Not Ready" Messages

    If none of the above steps works, contact Quantum Support. “Not Ready” Messages The Web client includes a header that contains the company logo,...
  • Page 281 • Check the diagnostic ticket and follow the resolution steps listed (see About Diagnostic Tickets page 248). • Power cycle the library to clear the error. If that fails, contact Quantum Support. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 282: Retrieving Tape Drive Logs

    1 Select Tools > Drive Operations 2 Select Retrieve Tape Drive Log. 3 Click Apply. 4 When the Success message displays, complete the next screens to save the log file to your computer. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 283: Interpreting Leds

    Power-on LED Green Library power is ON. (closest to power button) Ticket indicator Amber The LED is illuminated when at least LED. (farthest from one open or unopened diagnostic power button) ticket exists. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 284: Figure 47 Front Panel Leds

    Chapter 10: Troubleshooting Interpreting LEDs Figure 47 Front Panel LEDs Ticket indicator LED Power-on LED Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 285: System Control Board Leds

    Ethernet device. Figure 48 System Control Board LEDs Customer Ethernet Service Ethernet Health status LED port LEDs port LEDs Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 286: Tape Drive/Sled Leds

    Fibre Channel tape drive sleds have two LEDs on their rear panel, indicated on the drive sled as STATUS and LINK (see Figure 50). Color Indicates Status Green Healthy and operational. Amber Tape drive is offline. Failure. Replacement required. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 287: Power Supply Led

    LED Color Indicates Green AC power is present and the library front panel power switch is turned ON. Amber AC power is present but the library front panel switch is turned OFF. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 288: Running The Installation And Verification Test (Ivt)

    You must run the robotics test after a Y-tray replacement. Note: Y-tray with Robot replacement is a service-only procedure. If the Y-tray fails, you will need to call Quantum Support for a replacement. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 289 If any is not, the operator panel displays a message telling you how to resolve the issue. Prerequisites include: • All diagnostic tickets must be closed. • I/E station slots must be allocated (minimum of five). Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 290 Chapter 10: Troubleshooting Running the Installation and Verification Test (IVT) • All magazines must be installed in the library (two in the Scalar i40; four in the Scalar i80). • At least one tape drive must be installed in the library.
  • Page 291: Running The Ivt Diagnostic Subtests Individually - Robotics, Tape Drive

    For a description of the diagnostic subtests, see Running the Installation and Verification Test (IVT) on page 262. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 292 • All diagnostic tickets must be closed. • I/E station slots must be allocated (minimum of five). • All magazines must be installed in the library (two in the Scalar i40; four in the Scalar i80). • A scratch tape must be in the top I/E station slot. The scratch tape must be assigned to the System partition.
  • Page 293: Running The Random Move Test

    2 Assign the scratch tape to the System partition. 3 Select Tools > Random Move Test. 4 Press Run. 5 Press Yes to set partitions offline, log users off the Web client, and continue with the test. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 294: Performing Library Diagnostics

    You are now in a page that looks much like the regular Home page, but with different choices in the menu bars. Also, you will notice that all your partitions are offline. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 295: Resetting A Tape Drive

    3 Once the operation completes, the operator panel displays a message stating that the operation completed, and there will be diagnostic tickets if it failed. 4 Press OK. 5 Check to see if the library generated diagnostic tickets. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 296: Robotics Get/Put Test

    4 Select Robotics > Robotics Get/Put Test 5 Click Apply. 6 The test runs. When complete, a “success” or “failure” message displays. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 297: Resetting Factory Defaults

    1 Select Tools > Reset Factory Defaults. A message displays stating that configuration data will be cleared and library rebooted. 2 Press Yes to continue. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 298 Chapter 10: Troubleshooting Resetting Factory Defaults Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 299: Working With Cartridges And Barcodes

    286 for information on what type of tape cartridges are supported for each drive type. This chapter covers: • Handling Tape Cartridges Properly • Write-Protecting Tape Cartridges • Supported Barcode Formats • Barcode Label Requirements • Installing Barcode Labels Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 300: Handling Tape Cartridges Properly

    • Place barcode labels only in the designated slots on the cartridges. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 301: Write-Protecting Tape Cartridges

    Barcode labels from other sources can be used, but they must meet the following requirements: • ANSI MH10.8M-1983 Standard. • Type font: Code 39 (3 of 9). • Characters: only uppercase letters A to Z and/or numeric values 0 to 9. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 302: Supported Barcode Formats

    • No white areas should be present on the bars. Supported Barcode Formats Quantum supplies industry standard LTO barcode labels with a length of 6 + 2 corresponding to the Standard Six and Plus Six formats listed below. For advanced uses, your Quantum library supports label lengths of up to 15 characters allowing you to create custom labels.
  • Page 303: Installing Barcode Labels

    Place the barcode label as level as possible in the provided space for the label. If the label is not placed horizontally level, barcode label scan/read operations may encounter difficulties reading the label. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 304: Figure 52 Barcode Label Orientation

    Caution: Do not place a barcode label or any labels on the top or bottom of a cartridge. Doing so can cause the tape cartridge and tape drive operations to fail. Figure 52 Barcode Label Orientation Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 305: Specifications

    * Depths listed above exclude drive sleds. Drive sleds will add up to 50 mm to the overall length of the library depending on tape drive type (half-height, Fibre Channel, SAS). Additionally, when planning space requirements, take into account installed cables (particularly fibre-optic cable radius on Fibre Channel tape drives). Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 306: Capacity

    25 slots: 20 TB 50 slots: 40 TB capacity 40 slots: 32 TB 80 slots: 64 TB Number of I/E station 0, 5, or 20 0, 5, 10, 20, 25, or 40 slots Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 307: Environmental Specifications

    0 to 95%,  non-condensing non-condensing non-condensing Air Clearance Requirements There must be at least 4 in. (10 cm) of open space in front of and behind the library for proper air flow Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 308 * A Scalar i80 library with dual power supplies will have these requirement on both AC inputs to the library but will load share the current draw equally between each supply and from each AC connection. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 309: Library Power Specifications

    LTO-7 tape drive*, writing, one power supply, no robot movement Second power supply, Scalar i80 * The difference in power consumption and heat output between Fibre Channel and SAS tape drives, is negligible. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 310: Communication Interfaces

    LTO-5 Fibre Channel 8 Gb/s 6 Gb/s SFF-8088 LTO-6 Fibre Channel 8 Gb/s 6 Gb/s SFF-8088 LTO-5 Fibre Channel 8 Gb/s 6 Gb/s SFF-8088 LTO-6 Fibre Channel 8 Gb/s 6 Gb/s SFF-8088 Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 311: Supported Tape Drives

    8 Gb/s 6 Gb/s SFF-8088 Caution: Scalar i40 libraries with an LTO-7 drive and any other second drive require a minimum of 2500 Joules surge suppression circuit on the AC input line. Caution: If you are using LTO-7 drives with your Scalar i80 library, you can use a maximum of 3 drives.
  • Page 312: Supported Internet Browsers

    LTO-4 tape drives Supported Internet Browsers The Internet browser software is not supplied with the Scalar i40 and Scalar i80 systems; you must obtain and install it independently. The Scalar i40 and Scalar i80 systems support the following Internet...
  • Page 313: Supported Operating Systems

    Appendix A: Specifications Supported Operating Systems Supported Operating Systems The Scalar i40 and Scalar i80 systems support the following operating systems: • Microsoft® Windows® Enterprise Server • Sun™ Solaris™ • HP-UX® • IBM® AIX® • Red Hat® Enterprise Linux® Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 314: Supported Operating Systems

    Appendix A: Specifications Supported Operating Systems Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 315: Tape Alert Flag Descriptions

    Continued operation without corrective action may cause a failure or raise critical Tape Alert flags. Critical — Either a failure has already occurred or a failure is imminent. Corrective action is required. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 316 The tape cartridge has reached the end The media has of its calculated useful life: exceeded its specified life. 1 Copy any data you need to another tape. 2 Discard the old tape. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 317 2 Call the tape drive supplier help line. Memory chip in The memory in the tape cartridge has Memory chip failed in cartridge failed, which reduces performance. Do cartridge. failure not use the cartridge for further write operations. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 318 2 If the operation has not stopped, wait for it to finish and then clean the drive. Check the tape drive user’s manual for device-specific cleaning instructions. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 319 Multi-port A redundant interface port on the tape Failure of one interface error drive has failed. interface port in a on a primary dual-port port configuration (for example, Fibre Channel). Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 320 Primary The tape drive has a problem with the The drive has interface host interface: identified an interface fault. 1 Check the cables and cable connections. 2 Restart the operation. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 321 Check may be identified by the tape drive user’s manual for device- extended diagnostics specific instructions on running (i.e., SEND extended diagnostic tests. DIAGNOSTIC command). Obsolete – Reserved – Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 322 The operation has failed because the The drive is unable to unload failure medium cannot be unloaded: unload the medium. 1 Do not attempt to extract the tape cartridge. 2 Call the tape driver supplier help line. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 323 The MRS stripes are read to determine if the media is of data-grade. Data-grade media should be used in SCSI streaming devices since it is of the required quality and consistency to be used to store data (i.e., audio/video grade media should not be used). Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 324 Appendix B: Tape Alert Flag Descriptions Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 325 Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 326: Appendix C Disposal Of Electrical And Electronic Equipment

    Appendix C: Disposal of Electrical and Electronic Equipment Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 327 Barcode A printed array of varied rectangular bars and spaces that can be scanned and read for object identification. A transmission channel through which electrical signals are carried from one device to another device. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 328: Glossary

    When possible, a diagnostic ticket provides instructions for resolving the issue. Directory Directory A file that contains a list of other files. is short for directory file Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 329 A thin filament of glass. An optical waveguide consisting of a core and a cladding which is capable of carrying information in the form of light. Fiber is also a general term used to cover all Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 330 Hot swappable The ability to replace a defective component while the system continues to function normally. HTTP (Hypertext Transfer Protocol) The communication rules by which a Web browser (client) and a server delivering Web pages exchange information. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 331 Partition Logical library See Loop With this Fibre Channel option, the port operates with attached loop-capable devices. If a point-to-point device is attached, the appliance is not able to communicate with it. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 332 It is identified by a world wide name. NL_Port Node Loop Port. It has the capability to communicate over both FC-AL hubs and through F_Ports. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 333 The SAN allows for sharing resources (target devices) among multiple servers (initiators). SCSI (Small Computer System Interface) A set of standards for a high-speed, parallel interface that connects processing devices Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 334 A storage device can be a single disk drive, or constitute thousands of tapes in a large tape library. Storage slot The physical home where a data cartridge resides. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 335 WWNN (World Wide Node Name) A unique number assigned by a recognized naming authority. The world wide name is integral to Fibre Channel operations. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 336 FC-connected device. It is used to identify available SAN devices at end points. X-axis, X-position The horizontal position of the library’s robotic arm. Y-axis, Y-position The vertical position of the library’s robotic arm. Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 337 100% depleted 200 supported formats 53 automatic 165 when 80% depleted 199 manually 170 browser back button 28 importing 204 COD, see Capacity on Demand 13 date, setting 47 browsers, supported 287 Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 338: Index

    Kerberos service keytab file 95 get/put test 270 about 71 key, public 203 creating 72 keys, see data encryption keys deleting 74 modifying 73 send snapshot 76 health status icons 26 emergency power-off procedure Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 339 57 creating 81 viewing 57 deleting 83 passwords, operator panel modifying 82 navigation buttons 3 creating 83 location coordinates disabling 86 network interface 102 slot 4 misplaced 87 network prefix 41 Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 340 TLS certificates 183 log 229 logged in users 224 online/offline 172 slots, location coordinates 4 network settings 224 paramaters, configuring 64 SMI-S, enabling/disabling 100 operator panel 231 reports 231 partition 231 SNMP resetting 269 Quantum Scalar i40 and Scalar i80 User’s Guide...
  • Page 341 153 unload assist 97 unloading tape drives 161 unlocking the I/E station 145 unpacking the library 17 updating library firmware 235 user name, default 80 user privileges 81 Web client description 28 Quantum Scalar i40 and Scalar i80 User’s Guide...

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Table of Contents