TROUBLESHOOTING
Problem
The start switch will not
stay in the on position.
The water tank does
not illuminate and your
HotCup
does not
™
dispense boiling water.
Your HotCup
does not
™
dispense a full cup of water
Your HotCup
produces
™
excess steam but does not
dispense boiling water.
Your HotCup
makes a
™
noise and there is a 'clunk'
sound after water has been
dispensed.
Water drips from the
dispensing nozzle after the
boil cycle has finished.
Steam comes out from
behind the start button
and behind the dispensing
nozzle.
The water reservoir is
getting hot.
Your HotCup
immediately
™
turns iteslf on when it is
placed on the power base.
14
Possible Cause
Your HotCup
has not
™
reset itself after the boiling
cycle.
•
Your HotCup
is not
™
plugged in.
•
Your HotCup
is not
™
positioned correctly on
its power base.
•
The fuse has blown.
•
Your HotCup
has
™
boiled dry.
•
Your HotCup
has
™
excessive scale.
•
The dispensing control
may be set too low.
•
There is not enough
water in your HotCup
•
Your HotCup
has
™
excessive scale.
This is the sound of the
internal valve operating
after the boil cycle finishes.
There is a residual amount
of water left inside your
HotCup
after the boil
™
cycle.
Steam is being vented in a
controlled manner through
designed vents.
Hot water is being returned
to the water reservoir.
Your HotCup
is already
™
switched on.
Solution
Your HotCup
™
hot after the last boil cycle.
Wait a few seconds for it to
cool slightly before trying
again.
•
Check your HotCup
plugged in and switched
on at the supply socket.
•
Check that the
dispensing nozzle is
positioned centrally over
the drip tray.
•
Check the fuse in the
plug.
•
Allow your HotCup
cool down completely
then refill it with water.
•
Descale your HotCup
•
Adjust the dispensing
control.
•
Fill with water up to
.
the MAX marking then
™
restart the boil cycle.
•
Descale your HotCup
This is normal operation.
This is normal operation.
This is normal operation.
This is normal operation.
Press the stop button.
is still too
is
™
to
™
.
™
.
™
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