NETGEAR N750 User Manual
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NETGEAR N750 User Manual

N750 wireless dual band gigabit router
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350 East Plumeria Drive
San Jose, CA 95134
USA
November 2011
202-10781-04
v1.0
N750 Wireless Dual Band
Gigabit Router WNDR4000

User Manual

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  • Page 1: User Manual

    350 East Plumeria Drive San Jose, CA 95134 November 2011 202-10781-04 v1.0 N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual...

  • Page 2: Technical Support

    NETGEAR, Inc. Technical Support Thank you for choosing NETGEAR. To register your product, get the latest product updates, or get support online, visit us at http://support.netgear.com.

  • Page 3: Table Of Contents

    Contents Chapter 1 Hardware Setup Unpack Your Wireless Router ........8 Hardware Features.
  • Page 4 Create a Network Folder ........63 Contents N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual...
  • Page 5 N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual Unmount a USB Drive ........63 Approved USB Devices .
  • Page 6 Technical Specifications........96 Appendix B Notification of Compliance Index Contents N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual...

  • Page 7: Chapter 1 Hardware Setup

    Hardware Setup The N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual provides you with an easy and secure way to set up a wireless home network with fast access to the Internet over a high-speed digital subscriber line (DSL). It has is compatible with all major DSL Internet service providers, lets you block unsafe Internet content and applications, and protects the devices (PCs, gaming consoles, and so on) that you connect to your home network.

  • Page 8: Unpack Your Wireless Router

    Installation guide with cabling and wireless router setup instructions • If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton and original packing materials, in case you need to return the product for repair. Hardware Features Before you cable your wireless router, take a moment to become familiar with the label and the front and back panels.
  • Page 9 N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual The following table describes the LEDs, icons, and buttons on the front panel from left to right. Icon Description Power • Solid amber. The unit is starting up after being powered on.

  • Page 10: Back Panel

    Figure 3. Label on wireless router bottom on page 94 for information about restoring factory settings. Factory Settings 10 | Chapter 1. Hardware Setup N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual 4 Ethernet ADSL LAN ports Serial number...

  • Page 11: Router Stand

    N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual Router Stand For optimal wireless network performance, use the stand (included in the package) to position your wireless router upright. Orient your wireless router vertically. Insert the tabs of the stand into the slots on the bottom of your wireless router as shown.

  • Page 12: Cable Your Router

    Locate the Ethernet cable (1) that connects your computer to the modem. Figure 4. Disconnect the modem from your computer Disconnect the cable from the modem (2). You will connect it to the router later. 12 | Chapter 1. Hardware Setup N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual...

  • Page 13: Verify The Cabling

    N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual Locate the Ethernet cable that came with the NETGEAR product. Securely insert that Ethernet cable into your modem and into the Internet port of the wireless router (3). Figure 5. Connect the modem to the router Locate the cable you removed from the modem in step 2.
  • Page 14 Internet port and the modem, and that the modem is powered on. Verify that the LAN LEDs (1 through 4) are lit for any computers cabled to the wireless router by an Ethernet cable. 14 | Chapter 1. Hardware Setup N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual...

  • Page 15: Chapter 2 Set Up Your Internet Connection

    Set Up Your Internet Connection This chapter explains how to set up your Internet connection using one of two methods: the Setup Wizard, or manual setup. If you have already set up your wireless router using one of these methods, the initial setup is complete. Refer to this chapter if you want to become familiar with the wireless router menus and screens, view or adjust the initial settings, or change the wireless router password and login time-out.

  • Page 16: Wireless Router Setup Preparation

    Virtual path identifier (VPI) and virtual channel identifier (VCI) parameters • Multiplexing method • Host and domain names • 16 | Chapter 2. Set Up Your Internet Connection N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual Manual Setup (Basic Settings) Setup Wizard on page 20. However,...

  • Page 17: Log In To The Router

    URL, your computer might need a minute or two to recognize the LAN connection. Relaunch your browser and try again. If you are having trouble accessing the wireless router wirelessly, NETGEAR recommends that during setup you use an Ethernet cable to connect your computer so that you can log in to the wireless router.

  • Page 18: Upgrade Firmware

    Figure 1. Router interface 18 | Chapter 2. Set Up Your Internet Connection N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual Upgrade the Firmware on page 19. on page Language Help for the current screen...

  • Page 19: Setup Wizard

    These links work once you have an Internet connection. Setup Wizard If you do not use the NETGEAR Genie, you have to log in to the wireless router to set the country, language, and Internet connection. If you performed the NETGEAR Genie setup, the country, language, Internet, and wireless network settings are already configured.

  • Page 20: Manual Setup (Basic Settings)

    If no login is required, you can specify the MAC Address setting. Click Apply to save your settings. 20 | Chapter 2. Set Up Your Internet Connection N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual on page 20. Setup Wizard Figure 2, Basic Settings screen without (left) and with (right) on page 23 for more information.
  • Page 21 N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual Click Test to test your Internet connection. If the NETGEAR website does not appear within 1 minute, and see Chapter 8, ISP does not require login Figure 2. Basic Settings screen without (left) and with (right) login Some of the fields in this screen change when you select the Yes or No radio button for an ISP login.
  • Page 22 Internet port. Some ISPs register the Ethernet MAC address of the network interface card in your computer when your account is first opened. They will then accept 22 | Chapter 2. Set Up Your Internet Connection N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual...

  • Page 23: Unsuccessful Internet Connection

    N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual traffic only from the MAC address of that computer. This feature allows your wireless router to masquerade as that computer by “cloning” its MAC address. Use Default Address. Use the default MAC address of the router (normally the LAN MAC address).

  • Page 24: Log Out Manually

    See more information. 24 | Chapter 2. Set Up Your Internet Connection N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual Chapter 3, Wireless Settings Back Up Log In to the Router...

  • Page 25: Chapter 3 Wireless Settings

    Wireless Settings This chapter describes how to use the Wireless Settings screens to view and change (if needed) your wireless network settings. Security features to prevent objectionable content from reaching your PCs are covered in This chapter contains the following sections: •...

  • Page 26: Wireless Security Compatibility

    (PSK) encryption and 802.1x encryption for enterprises. Note that it is also possible to use your router without wireless security. NETGEAR does not recommend this. You can view or change the wireless security options in the Wireless Settings screen.

  • Page 27: Disable Ssid Broadcast

    N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual Disable SSID Broadcast By default, the wireless router broadcasts its Wi-Fi network name (SSID) so devices can find it. If you change this setting to not allow the broadcast, wireless devices will not find your wireless router unless they are configured with the same SSID.

  • Page 28: Wi-Fi Protected Setup (Wps) Method

    WPA or WPA2 wireless security. The wireless router automatically sets security for each computer or device that uses WPS to join the wireless network. To use WPS, make sure that your wireless devices are Wi-Fi certified and support WPS. NETGEAR products that use WPS call it Push 'N' Connect.

  • Page 29: Wireless Settings Screen

    N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual The PIN method displays this screen so you can enter the client security PIN number: While the wireless router attempts to connect, the WPS LED on the front of the wireless router blinks green.

  • Page 30: View Or Change Wireless Settings

    Use your wireless computer or device to join your network. When prompted, enter the network password. b. From the wirelessly connected computer, make sure that you can access the Internet. 30 | Chapter 3. Wireless Settings N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual...

  • Page 31: Wireless Settings Screen Fields

    32-character (maximum) name in this field. This field is case-sensitive. The default SSID for your primary network is randomly generated, and there is typically no need to change it. If you want to set up guest networks, NETGEAR does recommend that you customize the default guest network names (SSIDs).

  • Page 32: Set Up Wpa Security Option And Passphrase

    2.4 GHz or a/n 5 GHz. You can configure wireless guest networks and specify the security options for each wireless guest network. To set up a wireless guest network: Select Setup > Guest Network. The following screen displays: 32 | Chapter 3. Wireless Settings N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual...
  • Page 33 You can specify whether the SSID broadcast is enabled, and whether you want to allow guests to access your local network. You can also change the SSID. NETGEAR strongly recommends that you change the SSID to a different name. Note •...

  • Page 34: Chapter 4 Content Filtering Settings

    Content Filtering Settings This chapter explains how to use the basic firewall features of the wireless router to prevent objectionable content from reaching the PCs and other devices connected to your network. This chapter contains the following sections: • Logs •...

  • Page 35: Logs

    N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual Logs The wireless router logs security-related events such as denied incoming service requests, hacker probes, and administrator logins. If you enable content filtering in the Block Sites screen, the Logs screen show you when someone on your network tries to access a blocked site.

  • Page 36: Examples Of Log Messages

    N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual Examples of Log Messages Following are examples of log messages. In all cases, the log entry shows the time stamp as day, year-month-date hour:minute:second. Activation and Administration Tue, 2010-05-21 18:48:39 - NETGEAR activated [This entry indicates a power-up or reboot with initial time entry.]...

  • Page 37: Keyword Blocking Of Http Traffic

    N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a scheduled. Select Security > Block Sites.The following screen displays: Select one of the keyword blocking options: Per Schedule.

  • Page 38: Specify A Trusted Computer

    To block by schedule, be sure to specify a time period in the Schedule screen. For information about scheduling, see 38 | Chapter 4. Content Filtering Settings N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual on page 41. Schedule Services...
  • Page 39 N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual Specify a service for blocking by clicking Add. The Block Services Setup screen displays. From the Service Type list, select the application or service to be allowed or blocked. The list includes several common services, but you are not limited to these choices.

  • Page 40: Set The Time Zone

    If your region uses daylight savings time, select Automatically adjust for daylight savings time on the first day and clear it after the last day. Click Apply to save your settings. 40 | Chapter 4. Content Filtering Settings N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual...

  • Page 41: Schedule Services

    N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual Schedule Services If you enabled service blocking in the Block Services screen or port forwarding in the Ports screen, you can set up a schedule for when blocking occurs or when access is not restricted.

  • Page 42: Turn On Security Event Email Notification

    Send logs according to this schedule. Specifies how often to send the logs: Hourly, • Daily, Weekly, or When Full. 42 | Chapter 4. Content Filtering Settings N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual...

  • Page 43: Port Forwarding

    N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual Days specifies which day of the week to send the log. This is relevant when the log is sent weekly. Time specifies the time of day to send the log. This is relevant when the log is sent daily or weekly.

  • Page 44: Add A Custom Service

    You can usually find out by contacting the publisher of the application or user groups or newsgroups. 44 | Chapter 4. Content Filtering Settings N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual...

  • Page 45: Application Example: Making A Local Web Server Public

    N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual To add a custom service: On the Port Triggering screen, click the Add Custom Service button. The following screen displays: In the Service Name field, enter a descriptive name. In the Protocol field, select the protocol. If you are unsure, select TCP/UDP.

  • Page 46: Port Triggering

    To set up port triggering: Select Advanced > Port Forwarding/Port Triggering. The Forwarding/Port Triggering screen displays. 46 | Chapter 4. Content Filtering Settings N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual on page 80.
  • Page 47 N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual Select the Port Triggering radio button. The port triggering information displays. Clear the Disable Port Triggering check box. If you set up port triggering and then select the Disable Port Triggering check box, port triggering is disabled, but the port triggering set up is retained even though it is not used.
  • Page 48 Enter the inbound connection port information in the Connection Type, Starting Port, and Ending Port fields. Click Apply. The service appears in the Port Triggering Portmap table. 48 | Chapter 4. Content Filtering Settings N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual...

  • Page 49: Chapter 5 Network Maintenance

    Network Maintenance This chapter describes the wireless router settings for administering and maintaining the wireless router and home network. This chapter contains the following sections: • Upgrade the Firmware • Manually Check for Firmware Upgrades • Manage the Configuration File •...

  • Page 50: Upgrade The Firmware

    Upgrade the Firmware The wireless router firmware (routing software) is stored in flash memory. By default, when you log in to your wireless router, it checks the NETGEAR website for new firmware and alerts you if there is a newer version.

  • Page 51: Stop The Automatic Firmware Check

    Select Maintenance > Router Upgrade. The following screen displays: Clear the Check for Updated Firmware Upon Log-in check box. Manually Check for Firmware Upgrades You can use the Router Upgrade screen to manually check the NETGEAR website for newer versions of firmware for your product. WARNING!

  • Page 52: Manage The Configuration File

    Click Save to save a copy of the current settings. Choose a location to store the .cfg file that is on a computer on your network. 52 | Chapter 5. Network Maintenance N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual...

  • Page 53: Restore

    N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual Restore Enter the full path to the file on your network, or click the Browse button to find the file. When you have located the .cfg file, click the Restore button to upload the file to the wireless router.

  • Page 54: Lan Port (Local Ports)

    Name (SSID). The Wi-Fi network name (SSID) for the wireless network. The default for a or n operation is NETGEAR-5G. The default for b or g operation is NETGEAR. Region. The country where the unit is set up for use.

  • Page 55: Connection Status

    N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual Port The statistics for the WAN (Internet), LAN (local), and wireless LAN (WLAN) ports. For each port, the screen displays the following: Status. The link status of the port. • TxPkts. The number of packets transmitted since reset or manual clear.

  • Page 56: View Attached Devices

    Ethernet MAC address. Note that if the wireless router is rebooted, the table data is lost until the wireless router rediscovers the devices. To force the wireless router to look for attached devices, click the Refresh button. 56 | Chapter 5. Network Maintenance N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual...

  • Page 57: Chapter 6 Usb Storage

    USB Storage This chapter describes how to access and configure a USB storage drive attached to your wireless router. Figure 1. USB port on rear panel. The USB port on the wireless router can be used only to connect USB storage devices like flash drives or hard drives.

  • Page 58: Usb Drive Requirements

    Microsoft networking. If you want to specify read-only access, or to allow access from the Internet, see Storage Advanced Settings 58 | Chapter 6. USB Storage N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual on page 61.

  • Page 59: Share Large Files With Ftp Over The Internet

    N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual Share Large Files with FTP over the Internet To protect your network, set up security if someone else will be downloading the files. Create a user name and password with appropriate access.

  • Page 60: Basic Settings Screen Fields And Buttons

    Edit a Network Folder This process is the same from both the USB Storage (Basic Settings) and (Advanced Settings) screens. 60 | Chapter 6. USB Storage N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual on page 63. Unmount a USB Drive...

  • Page 61: Usb Storage Advanced Settings

    N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual Click the Edit button to open the Edit Network Folder screen: You can use this screen to select a folder, to change the share name, or to change read access or write access from All-no password to admin.

  • Page 62: Available Network Folders

    Selecting All-no password allows all users to access the network folder. You are prompted to enter the same password that you use to log in to the wireless router. 62 | Chapter 6. USB Storage N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual...

  • Page 63: Create A Network Folder

    N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual Create a Network Folder From the USB Storage (Advanced Settings) screen, click the Create Network Folder button to open the Create Network Folder screen: Create a folder. You can specify the folder’s share name, and change read access and write access •...

  • Page 64: Approved Usb Devices

    Connect to the USB Drive from a Remote Computer To connect to the USB drive from remote computers using a Web browser, you use the wireless router’s Internet port IP address. 64 | Chapter 6. USB Storage N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual...

  • Page 65: Locate The Internet Port Ip Address

    N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual Locate the Internet Port IP Address The Router Status screen shows the Internet port IP address: Log in to the wireless router. Select Maintenance > Router Status. Record the IP address that is listed for the Internet port. This is the IP address you can use to connect to the wireless router remotely.
  • Page 66 N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual Configuring Windows 98SE and Windows ME The easiest way to get to your network properties is to go to your desktop, right-click Network Neighborhood and then select Properties. File and Printer Sharing for Microsoft Windows should be listed.

  • Page 67: Chapter 7 Advanced Settings

    Advanced Settings This chapter describes the advanced features of your wireless router. The information is for users with a solid understanding of networking concepts who want to set the wireless router up for unique situations such as when remote access from the Internet by IP or domain name is needed.

  • Page 68: Wan Setup

    MTU. But this is rarely required, and should not be done unless you are sure it is necessary for your ISP connection. NAT Filtering. By default NAT filtering is used. • 68 | Chapter 7. Advanced Settings N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual on page 69.

  • Page 69: Default Dmz Server

    N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual Default DMZ Server The default demilitarized zone (DMZ) server feature is helpful when you use online games and video conferencing applications that are incompatible with NAT. The wireless router is programmed to recognize some of these applications and to work correctly with them, but there are other applications that might not function well.

  • Page 70: Dynamic Dns

    If your ISP assigns a private WAN IP address such as 192.168.x.x or 10.x.x.x, the Dynamic DNS service does not work because private addresses are not routed on the Internet. 70 | Chapter 7. Advanced Settings N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual...

  • Page 71: Lan Setup

    N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual LAN Setup The LAN Setup screen allows configuration of LAN IP services such as DHCP and Routing Information Protocol (RIP). The wireless router is shipped preconfigured to use private IP addresses on the LAN side and to act as a DHCP server. The wireless router’s default LAN IP configuration is as follows: LAN IP address.

  • Page 72: Lan Setup Screen Settings

    To edit or delete a reserved address entry: Select the radio button next to the reserved address that you want to edit or delete. Click Edit or Delete. 72 | Chapter 7. Advanced Settings N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual...

  • Page 73: Quality Of Service (Qos)

    N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual Quality of Service (QoS) Quality of Service (QoS) is an advanced feature that can be used to prioritize some types of traffic ahead of others. The wireless router can provide QoS prioritization over the wireless link and on the Internet connection.

  • Page 74: Advanced Wireless Settings

    If you make changes, click Apply. Note that the WLAN settings come from the settings you made in the Wireless Settings screen (see 74 | Chapter 7. Advanced Settings N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual Wireless Settings Screen on page 29).

  • Page 75: Wireless Advanced Settings (2.4 Ghz And 5 Ghz)

    If the Keep Existing Wireless Settings check box is not selected, the next time you use WPS to connect WPS-capable devices to your wireless network, the wireless router generates a new random SSID and WPA/WPA2 passphrase. NETGEAR does not recommend this. Wireless Card Access List The Wireless Card Access List lets you restrict access to your network to a specific list of devices based on their MAC addresses.

  • Page 76: Remote Management Access

    (both uppercase and lowercase), numbers, and symbols. Your password can be up to 30 characters. 76 | Chapter 7. Advanced Settings N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual on page 56) into the MAC Address field. This screen...
  • Page 77 N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual To configure your router for remote management: Select Advanced > Remote Management. The following screen displays: Select the Turn Remote Management On check box. Under Allow Remote Access By, specify what external IP addresses will be allowed to access the router’s remote management.

  • Page 78: Static Routes

    This is a direct connection, so it can be set to the minimum value of 2. The Private check box is selected only as a precautionary security measure in case RIP • is activated. 78 | Chapter 7. Advanced Settings N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual...

  • Page 79: Add A Static Route

    N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual Add a Static Route Select Advanced > Static Routes to display the following screen: Click Add to open the following screen. Fill in the fields: In the Route Name field, enter a route name for this static route. This name is for •...

  • Page 80: Universal Plug And Play

    Click Cancel to disregard any unsaved changes. • Click Refresh to update the portmap table and to show the active ports that are • currently opened by UPnP devices. 80 | Chapter 7. Advanced Settings N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual...

  • Page 81: Ipv6

    N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual IPv6 The IPv6 feature allows you to configure and check the status of your IPv6 Internet connection. Select Advanced > IPv6, and the following screen displays: The default setting is Disabled, which turns off the IPv6 function. To turn it on, select your connection type from the Internet Connection Type list and click Apply.
  • Page 82 You can select one of the following to occur when the limit is attained: The Internet LED flashes green or amber. • 82 | Chapter 7. Advanced Settings N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual...

  • Page 83: Advanced Usb Settings

    N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual The Internet connection is disconnected and disabled. • Set up Internet Traffic Statistics to monitor the data traffic. Click the Traffic Status button if you want a live update on Internet traffic status on your wireless router.
  • Page 84 Base Station MAC Address. If your wireless router is the repeater, enter the MAC • address for the access point that is the base station. 84 | Chapter 7. Advanced Settings N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual...

  • Page 85: Set Up A Repeater With Wireless Client Association

    N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual Wireless Base Station. If your wireless router is the base station, select this check box. • Disable Wireless Client Association. If your wireless router is the base station, • selecting this check box means that wireless clients cannot associate with it. Only LAN client associations are allowed.
  • Page 86 Verify connectivity across the LANs. A computer on any LAN segment should be able to connect to the Internet or share files and printers with any other PCs or servers connected to any of the three WLAN segments. 86 | Chapter 7. Advanced Settings N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual...

  • Page 87: Chapter 8 Troubleshooting

    Troubleshooting This chapter provides information to help you diagnose and solve problems you might have with your wireless router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com This chapter contains the following sections: •...

  • Page 88: Quick Tips

    If you set up an access list in the Advanced Wireless Settings screen, you have to add • each wireless computer’s MAC address to the router’s access list. 88 | Chapter 8. Troubleshooting N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual Restoring the Factory Settings and Password...

  • Page 89: Network Settings

    Make sure that the power cord is securely connected to your router and that the power • adapter is securely connected to a functioning power outlet. Check that you are using the 12V DC, 2.5A power adapter that NETGEAR supplied for • this product.

  • Page 90: Internet Or Ethernet Port Leds Are Off

    This sets the wireless router’s IP address to 192.168.1.1. This procedure is explained in on page 94. Settings 90 | Chapter 8. Troubleshooting N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual on page 93. Restoring the Factory Factory...

  • Page 91: Cannot Access The Internet

    ISP. You can determine whether the request was successful using the Router Status screen. To check the WAN IP address: Start your browser, and select an external site such as http://www.netgear.com. Access the main menu of the router’s configuration at http://www.routerlogin.net. Select Maintenance > Router Status.

  • Page 92: Changes Not Saved

    Time is off by one hour. The wireless router does not automatically sense daylight savings • time. In the Schedule screen, select the Automatically adjust for daylight savings time check box. 92 | Chapter 8. Troubleshooting N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual...

  • Page 93: Wireless Connectivity

    N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual Wireless Connectivity If you are having trouble connecting wirelessly to the router, try to isolate the problem. Does the wireless device or computer that you are using find your wireless network? •...

  • Page 94: Appendix A Supplemental Information

    Supplemental Information This appendix provides factory default settings and technical specifications for the N750 Wireless Dual Band Gigabit Router WNDR4000. Factory Settings You can return the wireless router to its factory settings. Use the end of a paper clip or some other similar object to press and hold the Restore Factory Settings of the router for at least 7 seconds.
  • Page 95 N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual Table 1. Factory Default Settings (Continued) Feature Local network DHCP starting IP address (LAN) continued DHCP ending IP address Time zone Time zone adjusted for daylight savings time SNMP Firewall Inbound (communications coming...

  • Page 96: Technical Specifications

    5600–5650MHz is disabled and unavailable for use CE (Europe ETSI): 5.25–5.35 GHz (DFS band) and 5.47–5.725 GHz (DFS band) 802.11 security WPA-PSK, WPA2-PSK, and WPA/WPA2 Enterprise. 96 | Appendix A. Supplemental Information N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual...

  • Page 97: Regulatory Compliance Information

    European Union (1999/5/EC). This equipment meets the following conformance standards: EN300 328 (2.4Ghz), EN301 489-17, EN301 893 (5Ghz), EN60950-1 For complete DoC please visit the NETGEAR EU Declarations of Conformity website at: http://support.netgear.com/app/answers/detail/a_id/11621/ EDOC in Languages of the European Community...
  • Page 98 Hereby, NETGEAR Inc., declares that this Radiolan is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Español Por medio de la presente NETGEAR Inc. declara que el Radiolan cumple con los [Spanish] requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.

  • Page 99: Fcc Declaration Of Conformity

    This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. FCC Declaration of Conformity We, NETGEAR, Inc., 350 East Plumeria Drive, San Jose, CA 95134, declare under our sole responsibility that the N750 Wireless Dual Band Gigabit Router WNDR4000 complies with Part 15 Subpart B of FCC CFR47 Rules.

  • Page 100: Industry Canada

    Equipment and Electronic Office Machines aimed at preventing radio interference in such residential areas. When used near a radio or TV receiver, it may become the cause of radio interference. Read instructions for correct handling. 100 | Appendix B. Notification of Compliance N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual...

  • Page 101: Index

    Index access remote access lists adapter, wireless adding custom service alerts, emailing approved USB devices attached devices, viewing automatic firmware checking automatic Internet connection back panel backing up configuration Basic Settings screen manual setup blocking content and services blocking keywords, examples box contents bridged networks cables, checking...
  • Page 102 LAN ports LAN setup language setting lease, DHCP LEDs 102 | Index N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual verifying cabling logging in changing password router types upgrade firmware logs logs, emailing...
  • Page 103 N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual port scanning, disabling port triggering configuring portmap table ports filtering forwarding listed, back panel positioning the router Power light, troubleshooting and PPPoE (PPP over Ethernet) primary DNS server prioritizing traffic Quality of Service (QoS)
  • Page 104 Wireless Settings screen wireless settings, SSID broadcast Wireless Stations Access List WPS button wrong date or time 104 | Index N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual...

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