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NEC204 Eng.Fr.manual
10/26/98 10:21 AM
Troubleshooting
SYMPTOMS
POSSIBLE PROBLEM
USB devices
No power to unit.
plugged
into the
IntelliBase
do not
work.
USB cable is not
properly connected.
USB device is plugged
into the wrong USB
port.
There is a problem with
the host computer or
software.
There is a problem
with the specific USB
device.
NOTE: If the IntelliBase
disconnected from the monitor and packed in its original packaging.
Page 22
SOLUTION
Make sure all connecting plugs
between the IntelliBase and
computer are fully seated.
Make sure the wall power outlet
or power strip has power.
Make sure the power switch on
the power strip is turned on.
Make sure both ends of
the USB cable are fully
seated in the computer and
IntelliBase.
USB devices connected to
the IntelliBase must be
plugged into the output
ports. These ports are
found on the right side of
the IntelliBase.
Verify that USB devices will
work when connected
directly
to
the
host
computer.
Using the same USB output
port, try substituting a
different USB device.
must be returned for repair, the unit must be
™
18
NOTE
The green power indicator
on the IntelliBase will light
when power is applied.
The green USB indicator will
light when the USB line is
active.
Do not plug a USB device
into
the
rear
of
the
IntelliBase. This USB port
must be used to connect the
host computer.
For this check, disconnect the
IntelliBase from the computer
and plug the USB devise
(mouse,
keybord,
etc.)
directly into the computer.
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