HP StoreEver MSL2024 User And Service Manual page 157

Table 31 Main error codes (continued)
Error code Description
91 Ends of rotation
range
92 Ends of sled
93 Gripper
range
2
94 Slider
range
95 Elevator
range
96 Rotation
range
5
97 Sled reached a position beyond expected range
98 Cartridge present sensor not found
2
99 Slider
9A Rotation
5
9B Sled position sensor not found
9C Gripper
2
9D Slider
9E Elevator
4
movement not in expected
5
movement not in expected range
1
reached a position beyond expected
reached a position beyond expected
3
reached a position beyond expected
4
reached a position beyond expected
home sensor not found
4
home sensor not found
1
range of motion out of specification
range of motion out of specification
3
range of motion out of specification
Details and solution
Remove all magazines and look for any
obstructions to the robot.
Run the wellness test.
Remove all magazines and look for any
obstructions to the robot.
Run the wellness test.
Remove all magazines and look for any
obstructions to the robot.
Run the wellness test.
Power cycle the device and retry the
operation.
Power cycle the device and retry the
operation.
Remove the magazines and verify that all the
clear plastic inserts in the magazine storage
slots, except the mailslots, are present and
firmly seated.
Run the wellness test.
Remove all magazines and look for any
obstructions to the robot.
Update the firmware to the latest version.
Run the wellness test.
Remove all magazines and look for any
obstructions to the robot.
Run the wellness test.
Error codes 157