Do you have a question about the Envoy and is the answer not in the manual?
Questions and answers
becky
April 27, 2025
Have a hot spring prodigy hot tub. Clean tub today. When plugged tub back in message on remote keeps showing searching for signal and regular and nothing happens. What do I need to do
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Prior to registering, you will need the serial number that is located within the equipment compartment of your HOT SPRING spa. To register please go to http:/www.hotspring.com/owners/product-registration or simply scan the QR code below: FOR YOUR RECORDS...
JET MENU SPA INSTRUCTIONS ............. 3 ® GRANDEE (MODEL GG) JET SYSTEM MENU ...23 GETTING STARTED ® ENVOY (MODEL KK) JET SYSTEM MENU ....24 SPA FEATURES..............4 ® VANGUARD (MODEL VV) JET SYSTEM MENU ..25 QUICK START-UP INSTRUCTIONS ........5 ®...
• Do not operate the audio main controls while inside the spa (if spa is afety nformatIon equipped with an audio component). • Do not connect any auxiliary components (for example, cable IMPORTANT SAFETY additional speakers, headphones, additional audio components) to the audio system unless approved by Watkins Manufacturing Corporation .
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• Persons taking medications which induce drowsiness, such as DANGER - RISK OF ELECTRICAL SHOCK tranquilizers, antihistamines, or anticoagulants should not use the spa. • Install at least 5 feet (1.5 m) from all metal surfaces. A spa may be installed within 5 feet of a metal surface if each metal surface is HEALTH PROBLEMS AFFECTED BY SPA USE permanently connected by a minimum No.
SPA SHELL AVOIDING THE RISK OF SKIN BURNS Your HOT SPRING spa has an acrylic shell. Stains and dirt generally will not adhere to your spa’s surface. A soft rag should easily remove • To reduce the risk of injury, before entering a spa the user should most dirt.
It also receives wireless communication from the each zone- underwater, bartop, pillows and water remote and can be used to turn the Jets and Lights features. The light shown is used underwater. On and Off. (GRANDEE & ENVOY Models only) Page 4 Getting Started...
WATER FEATURE The MOTO-MASSAGE DX jet automatically travels up and down in a GRANDEE, ENVOY, VANGUARD, ARIA and SOVEREIGN spas are sweeping motion, simulating the natural stroking effects of a manual equipped with a BELLAFONTANA water feature. This water feature can massage.
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START-UP liters) of spa water. Press the Clean Cycle icon (on home screen) for GRANDEE & ENVOY models and press the soft button Your HOT SPRING spa has been thoroughly tested during the manufacturing process to ensure reliability and long-term customer next to CLEAN (on the home screen) for VANGUARD, arIa, satisfaction.
8. ROTATE THE SMARTJET SYSTEM LEVER(S) TO THE 10. RECHECK the Total Alkalinity (TA) at 80 ppm, Calcium Hardness PRIMARY POSITION (3 O’CLOCK) Activate the clean cycle (CH) at 100 ppm, then spa water pH at between 7.2 and 7.8. using a as described in step 5 to turn on the CLEAN cycle for ten minutes to FRESHWATER 5-way test strip.
1. Fold back the cover. Carefully remove and set aside the filter compartment cover. PARAMETER TARGET MIN - "OK" RANGE - MAX 2. On your Control Panel: GRANDEE & ENVOY m odelS ALKALINITY 80 ppm 40 ppm 120 ppm • Press on Home Screen to display Clean Screen.
FUNDAMENTALS OF for spa users. A low pH dissipates sanitizer, causes corrosion, and irritates spa users. A high pH level will neutralize sanitizer, WATER MAINTENANCE promote scaling and cloud water. The recommended pH reading is between 7.2 - 7.8. To lower the pH level, use FRESHWATER •...
ACE SALT WATER SANITIZING SYSTEM IMPORTANT: DO NOT use tri-chlor chlorine, bromo-chloro-dimethyl- hydantoin (BCDMH), or any type of compressed bromine or chlorine, (OPTIONAL) acid or any type of sanitizer which is not recommended by Watkins Manufacturing Corporation. The ACE Salt Water Sanitizing System converts water and sodium chloride salt into chlorine sanitizer.
OZONE MAINTENANCE LONG TIME PERIODS (5-14 DAYS): Reduced or no ozone bubbles coming from heater return (clogged Prior to leaving: ozone injector) or no ozone, clean the injector: 1. At least one day before you leave, set the temperature to its lowest 1.
Eventually the soap build-up in the water will be concentrated, resulting MPS: Monopersulfate is the non-chlorine oxidizer used with the in an unclean feeling on the bather’s skin, which is impossible to remedy. FRESHWATER silver ion purification system. Not a sanitizer. When this occurs, it’s time to drain and refill the spa.
Contact your authorized HOT SPRING Dealer for replacement of your (GRANDEE & ENVOY models only) Lithium Ion battery. WIRELESS REMOTE CONTROL CARE OF YOUR REMOTE: Use only a clean microfiber cloth and water to clean your LCD screen.
MEMORY SCREEN Home Screen Features - Continued Press on Home screen to display Memory screen. If installed, press this icon to access Music the first Music screen. Press this icon to access the first Lights Lights screens. Press to activate the last saved set of operating Status Indicators functions.
TEMPERATURE LOCK TEMPERATURE ºF/ ºC SETTING Press on Home screen to display Temperature Lock. Press on Home screen to display first Settings screen, then press to display Temperature in second Settings screen . The Temperature Lock feature prevents changing the desired water temperature setting.
The primary Music screen will Press to start the conversion process. A black reset screen display a music player with will appear and begin the converting process. The conversion volume control and a Music is finished once the Home screen reappears. Source selection box.
LIGHTS CONTROL SCREEN DOCKING TRAY FUNCTION BUTTONS: Press on the Home screen to access the primary Lights screen. NOTE: If lights are off when is pressed on the Home screen, all light zones will turn on to blue. The primary Lights screen is divided into two sections, the MOODS section and the ALL LIGHTS section.
READY Indicator: The READY indicator icon will light when (All models except GRANDEE & ENVOY) the spa water temperature is within 2°F (1°C) of the set The control panel provides a quick visual check of the spa’s status and temperature, and will turn off when the temperature is outside of that allows the user to set the temperature, activate the jets &...
HOME SCREEN To increase the set temperature of the spa water: • Press the soft button next to ▲. The temperature displayed in the Each time the button is pressed, center of the Home screen is the the set temperature display will actual temperature of the spa water.
SPA LOCK PRODIGY & JETSETTER When activated, the Spa Lock 1st press = jet pump on High 2nd press = jet pump OFF feature disables all functions on the control panel. It prevents others from LIGHT CONTROL tampering with the jets, lights and temperature settings on your spa.
AUDIO (OPTIONAL) spa is off during the hottest part of the day and so that the circulation pump will start up again in the evening when you are ready to enjoy the If a wireless audio sound system is installed, both the Home screen and spa again.
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SPEAKER OPERATION • Press the soft button next to ▲ or (OPTIONAL EQUIPMENT) ▼ to change the Treble between -5 Your HOT SPRING spa is designed to accommodate 2 pop-up speakers and +5. should you choose to add a wireless audio system. •...
GRANDEE (MODEL GG) JET SYSTEM MENU JET PUMP 2-JET SYSTEM 1 JET PUMP 1-JET SYSTEM 1 Left SMARTJET lever in position Right SMARTJET lever in position 1 MOTO-MASSAGE DX jet 1 MOTO-MASSAGE DX jet 8 directional PRECISION jets 10 directional PRECISION jets 1 directional hydromassage jet 2 SOOTHINGSTREAM jets 1 Water Feature...
ENVOY (MODEL KK) JET SYSTEM MENU JET PUMP 1-JET SYSTEM 1 JET PUMP 2-JET SYSTEM 1 Right SMARTJET lever in position Left SMARTJET lever in position 4 HYDROSTREAM jets 2 rotary PRECISION jets 2 SOOTHINGSTREAM jets 7 directional PRECISION jets...
ARIA (MODEL AR) JET SYSTEM MENU JET PUMP 1 4 PRECISION jets 4 HYDROSTREAM jets 1 directional hydromassage 1 MOTO-MASSAGE DX jet 1 JETSTREAM jet JET PUMP 2-JET SYSTEM 1 JET PUMP 2-JET SYSTEM 2 SMARTJET lever in position SMARTJET lever in position 2-dual port rotary jets 2 directional hydromassage...
SOVEREIGN (MODEL II) JET SYSTEM MENU JET SYSTEM 1 SMARTJET lever in position 1 MOTO-MASSAGE DX jet 4 directional PRECISION jets 10 directional PRECISION jets 1 directional hydromassage jets 4 directional PRECISION (calf) jets JET SYSTEM 2 SMARTJET lever in position 1 MOTO-MASSAGE DX jet 1 directional hydromassage jet...
PRODIGY (MODEL H) JET SYSTEM MENU JET SYSTEM 1 SmartJet lever in position 1 MOTO-MASSAGE DX jet 4 directional PRECISION jets 1 JETSTREAM jet 2 dual port rotary jets 2 SOOTHINGSTREAM jets JET SYSTEM 2 SmartJet lever in position 1 MOTO-MASSAGE DX jet 10 directional PRECISION jets 3 Jet-Cluster system (2-dual port rotary, 1-directional hydromassage)
JETSETTER (MODEL JJ) JET SYSTEM MENU JET SYSTEM 1 SMARTJET lever in position 1 JETSTREAM jet 4 HYDROSTREAM jets 4 directional PRECISION jets 1 MOTO-MASSAGE DX jet JET SYSTEM 2 SMARTJET lever in position 3 Jet-Cluster system on front right (2-dual port rotary jets, 1 directional hydromassage jet) 4 HYDROSTREAM jets 1 MOTO-MASSAGE DX jet...
• Blending warm water with the cold tap water so it exceeds 50° F are and aIntenance (10° C) during the refilling process will also achieve the same results if that is an option for you. Your HOT SPRING spa is manufactured from the highest quality, most durable materials available.
large rag – this will help pull out the water that is trapped deeper performance from the jets, but allows the 24 hour filtration system to inside the main line) function effectively. Rotating the placement of the filter cartridges within the filter compartment after each cleaning will help to extend their b.
pillows should be removed until the next spa use. Please note that as with any exterior paint, your HOT SPRING SPASTONE product will fade and weather naturally over time. Contact your dealer for touch-up paint and instructions. To remove and replace the spa pillows: 1.
COVER LIFTER SYSTEM HOW TO CLOSE THE COVER 1. Standing along side the cover, place one hand on the upper corner of Clearance required behind cover when open: the cover and gently push forward in the direction of the spa. The cover will rotate forward to cover half of the spa.
• An electrical subpanel containing two GFCI breakers is included with each 230 volt spa. We recommend that this subpanel be used to supply power to the spa. GRANDEE (GG) , ENVOY (KK), VANGUARD (Model VV) & ARIA (Model AR) 230 volt permanently connected model IMPORTANT! THE EXACT PHYSICAL LOCATION OF THE TERMINALS ON THE GFCI BREAKER WILL VARY BETWEEN MANUFACTURERS.
SOVEREIGN (Model II) 230 volt permanently connected models IMPORTANT! THE EXACT PHYSICAL LOCATION OF THE TERMINALS ON THE GFCI BREAKER WILL VARY BETWEEN MANUFACTURERS. CONNECTING THE HOT WIRE TO THE NEUTRAL TERMINAL WILL CAUSE IRREVERSIBLE DAMAGE TO THE CONTROL BOX. FACTORY WIRED HEATER...
230 VOLT (PRODIGY & JETSETTER) bottom of the equipment compartment door. For your safety, when the electrician is installing the 20 amp single electrical outlet and CONVERSION INSTRUCTIONS waterproof cover, the outlet should be no closer than 5 feet (1.5 meters) and no farther than 10 feet from the spa [reference National HOT SPRING spas must be wired in accordance with all applicable Electrical Code 680-6a(1) and 680-41a].
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PRODIGY (Model H) & JETSETTER (Model JJ) 230 volt converted model IMPORTANT! The exact physical location of the terminals on the GFCI breaker will vary between manufacturers. Connecting the hot wire to the neutral terminal will cause irreversible damage to the control box. ** Refer to NEC 250-122 (table) NOTE: The wire connections to GFCI breakers are for reference only.
If the spa is not heating, the red and green lights are blinking, but ervIce nformatIon the pump and light are operating, then the pressure switch may be open. Opening of the pressure switch is normally a result of one or a GENERAL INFORMATION combination of these problems: 1.
DISCLAIMERS • If the pump is shutting down due to excessive heat, make sure the equipment compartment has adequate ventilation. The air gap at the Watkins Manufacturing Corporation shall not be liable for loss of use bottom must not be blocked. Should your jet pump continue to shut off of the HOT SPRING spa or other incidental, consequential, special, after short periods of use, contact a qualified service technician.
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• Press Jets button on DOCK control system has been interrupted (GRANDEE & ENVOY Models Only) • Press and hold the touchscreen in a blank area until it turns black, this will reset the control panel. Touchscreen is black (off) •...
The EVERWOOD cosmetic finish is warranted to be free from defects in conversion. Visit www.hotspring.com or contact your dealer for a list of materials and workmanship at the time of initial delivery. Fading and weathering manufacturer approved accessories.
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Do you have a question about the Envoy and is the answer not in the manual?
Questions and answers
Have a hot spring prodigy hot tub. Clean tub today. When plugged tub back in message on remote keeps showing searching for signal and regular and nothing happens. What do I need to do
How to correct problems