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BT Call Guardian
18
The best way to stop unwanted calls, is to know who's at the other end of the
phone before you decide if you want to take it.
You need Caller Display
This will help you get the most out of your BT Call Guardian. You can get this
from your phone service provider.
Your BT8500 has four Guardian modes that allow you to easily manage calls in
different ways:
• Announce (All calls not in your Contacts, Allow or VIP list must say their name,
those on your Blocked list hear, "Calls to this number are being screened by BT Call
Guardian, the person you are calling is not accepting your call. Please hang up")
• International (All calls from International numbers must announce their name.
All other calls, except those on your blocked list hear the message above and all
other calls come straight through)
• Ans Phone (All calls not in your Contacts, Allowed or VIP list are sent straight to
the Answer Phone including those on your Blocked list)
• Custom (You choose how you'd like to handle all of your calls)
In Announce mode (default setting), the BT8500 will filter all first time calls from
numbers that are not yet saved in your Contacts, or already on your allowed list.
By doing this, you gradually build up these lists and your phone will know how to
deal with the call the next time it comes in.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
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Need help?
Do you have a question about the BT8500 and is the answer not in the manual?
Questions and answers
i do not not know my call control pin so, can i reset the phone and put my own pin in
Yes, you can reset the BT8500 phone, but the context does not mention whether resetting allows you to set your own call control PIN. However, you can follow the instructions to set or enter your call control PIN separately through the menu options.
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I cannot make external calls. While the call duration shows there is no connection to the person I **** calling.
The issue might be due to incorrect wiring in the BT socket. If the BT8500 works when connected to another BT socket but shows a "Line Cord Error" in the original socket, the wiring in the non-working socket may be faulty. Specifically, terminals 2 and 5 might be reversed or incorrectly connected. Checking and correcting the wiring in the socket should resolve the issue.
This answer is automatically generated