I have concern regarding in printing bypass tray. The document that needs to be print is coming from the desktop (msword). I already set it on bypass tray mode and when i go to the printer there is a multiple paper size option and when i click on the 8 1/2 x11 it has a error that says "bypass tray paper size differs from setting..." i have bizhub c368 model.

Summary of Contents for Konica Minolta bizhub C368

Page 1 C368/C308 QUICK GUIDE...
Page 3: Table Of Contents
Data stored in this machine ......................1-18 Legal restrictions on reproduction....................1-19 1.10 Trademark acknowledgements ....................1-20 Copyright ............................1-21 Note ..............................1-21 1.11 SOFTWARE LICENSE AGREEMENT ................... 1-22 1.12 i-Option LK-105 v4 (searchable PDFs) End User License Agreement ........1-24 bizhub C368/C308 Contents-1...
Page 4 Precautions on using the Touch Panel .................... 2-29 2.6.4 How to display the Keypad.......................2-30 How to move the Keypad ........................ 2-30 How to close the Keypad......................... 2-30 To display the Keypad all the time....................2-31 2.6.5 Entering characters...........................2-31 When typing in "Group1": ........................ 2-31 Contents-2 bizhub C368/C308...
Page 5 Operation flow..........................3-14 Checking the cable connection ....................... 3-14 Checking network settings of this machine ..................3-15 Checklist ............................3-15 Checking computer information ...................... 3-16 Configuring your computer ......................3-16 Registering destinations ........................3-17 Sending the original ......................... 3-19 bizhub C368/C308 Contents-3...
Page 6 Getting help on the currently displayed screen: ................3-66 Getting help on the desired function or procedure:................. 3-68 Help Menu list ..........................3-70 Using the [Quick Security] function .................... 3-71 3.8.1 [Quick Security] ..........................3-71 Required settings ..........................3-71 Contents-4 bizhub C368/C308...
Page 7 When it is time to replace a Developing Unit................... 5-12 When a Waste Toner Box is full ....................... 5-13 5.5.1 Replacing a Toner Cartridge ......................5-14 5.5.2 Replacing a Waste Toner Box ......................5-15 5.5.3 Replacing a Drum Unit........................5-17 Index Index by item ........................... 6-3 bizhub C368/C308 Contents-5...
Page 8 Contents-6 bizhub C368/C308...
Page 9: Introduction
Introduction...
Page 11 The illustrations and screens used in this manual may appear slightly different from views of the actual equip- ment and screens. Tips Please keep this manual as well as the attached CD/DVD in a safe place where you can access them easily. bizhub C368/C308...
Page 12: Environmental Information
With a product which has a duplex unit, you can print on both sides of paper automatically. Using this function leads to reducing consumption of natural resources and your cost. Attached printer driver provides this duplex printing function as initial setting in your computer (The setting can be changed after installation manually). bizhub C368/C308...
Page 13: Certification For Usa, Canada, Mexico, Brazil And Europe Area
Certification for USA, Canada, Mexico, Brazil and Europe area For U.S.A This product is certified by the following model name in U.S.A. KONICA MINOLTA branded model C302301 (bizhub C368, bizhub C308). For Canada This product is certified by the following model name in Canada.
Page 14: Safety Information
The power cord meets regulatory requirements for the area. • The power cord is provided with grounding pin/terminal. Do not use the power cord to other products. Failure to do that could re- sult in a fire or electrical shock. bizhub C368/C308...
Page 15 Remove the power plug from the outlet more than one time a year and clean the area between the plug terminals. Dust that accumulates be- tween the plug terminals may cause a fire. bizhub C368/C308...
Page 16: Installation
When moving this product, always hold it at the locations specified in the User’s Guide or other documents. If the unit is moved while held at loca- tions other than those specified, it may fall, causing severe personal in- jury. bizhub C368/C308...
Page 17: Using The Product
"Caution HOT" caution label. A burn could result. Unplug the product when you will not use the product for long periods of time. When using the machine, do not look at the light of the lamp for a pro- longed time. Eyestrain could result. bizhub C368/C308...
Page 18: Consumables
Then, leave the machine to stand idle for a specified period of time and make sure that the fusing section has cooled down to room temperature. Failure to follow these in- structions could result in a burn. 1-10 bizhub C368/C308...
Page 19: Regulation Notices
CISPR rules and local rules. GS Certification KONICA MINOLTA branded model C302301 (bizhub C368, bizhub C308). Laser safety This is a digital machine which operates using a laser. There is no possibility of danger from the laser provided the machine is operated according to the instructions in the manuals.
Page 20: Internal Laser Radiation
Regulation notices Internal laser radiation Maximum Average Radiation Power: 8.1 μW (bizhub C368) / 7.1 μW (bizhub C308) at the laser aperture of the print head unit. Wavelength: 770-800 nm This product employs a Class 3B laser diode that emits an invisible laser beam.
Page 21: Laser Safety Label
Recycling of this product will help to conserve natural resourc- es and prevent potential negative consequences for the environment and human health caused by inappropriate waste handling. This product complies with RoHS (2011/65/EU) Directive. bizhub C368/C308 1-13...
Page 22: Telephone Cable (For Users In Countries Subject To Class B Regulations)
STAND-BY push-push type bonding terminal Protective earthing switches CLASS II EQUIP- Class II equipment Functional earthing MENT with functional earthing General precaution High temperature Electrical shock hazard CAUTION CAUTION moving fan blade DOUBLE POLE / NEUTRAL FUSING 1-14 bizhub C368/C308...
Page 23: Caution Notations And Labels
Do not remove caution labels or notations. If any caution label or caution notation is soiled, please clean to make legible. If you cannot make them legible, or if the caution label or notation is damaged, please contact your service representative. bizhub C368/C308 1-15...
Page 24: Special Notice To User
PSTNs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network terminal point. In the event of problems, you should contact your equipment supplier in the first instance. 1-16 bizhub C368/C308...
Page 25: Space Requirements
48-13/16 (1240) 25-7/8 38-13/16 18-7/8 16-7/8 31-15/16 (428) (812) (658) (986) (480) bizhub C368/C308 + DF-629 + PC-210 + FS-534 + SD-511 + RU-513 + LU-302 Unit: inch (mm) 43-6/9 (1107) 49-1/16 (1246) 6-11/16 36-7/8 16-7/8 32-3/16 (170) (937) (428)
Page 26: Operation Precautions
For details of the overwrite all data function, refer to the User's Guide. Contact your service representative before deleting data. It is recommended to backup HDD periodically as the measures for HDD defect. For the detail information of HDD backup, contact your service representative. 1-18 bizhub C368/C308...
Page 27: Legal Restrictions On Reproduction
This machine provides the forgery prevention function in order to prevent financial instruments from being re- produced illegally. We appreciate your understanding that printed images may infrequently have some noise or image data may not be stored under certain circumstances due to this forgery prevention function. bizhub C368/C308 1-19...
Page 28: Trademark Acknowledgements
1.10 1.10 Trademark acknowledgements KONICA MINOLTA, the KONICA MINOLTA logo, Giving Shape to Ideas, PageScope, and bizhub are regis- tered trademarks or trademarks of KONICA MINOLTA, INC. Mozilla and Firefox are trademarks of the Mozilla Foundation. Novell and Novell NetWare are registered trademarks of Novell, Inc. in the United States and other countries.
Page 29: Copyright
Note User's Guide may not be reproduced in part or in full without permission. KONICA MINOLTA, INC. will not be held liable for any incidents caused by using this printing system or Us- er's Guide. Information included in User's Guide is subject to change without notice.
Page 30: Software License Agreement
Software, (b) such transfer of possession terminates your license from Konica Minolta, and (c) you must assure that such other party has agreed to accept and be bound by the terms and conditions of this Agreement. If such other party does not accept such terms and con- ditions then you shall not transfer any copy of the Software.
Page 31 BOUND BY ITS TERMS AND CONDITIONS. NEITHER PARTY SHALL BE BOUND BY ANY OTHER STATE- MENTS OR REPRESENTATIONS THAT ARE INCONSISTENT WITH THE TERMS AND CONDITIONS OF THIS AGREEMENT. NO AMENDMENT TO THIS AGREEMENT IS EFFECTIVE UNLESS IN WRITING AND SIGNED BY DULY AUTHORIZED REPRESENTATIVES OF EACH PARTY. bizhub C368/C308 1-23...
Page 32: I-Option Lk-105 V4 (Searchable Pdfs) End User License Agreement
This license shall automatically terminate upon a failure on your part to comply with any term or condi- tion of this Agreement, in which case you agree to immediately stop use of the Program. This Agreement shall be governed by the laws of Japan. 1-24 bizhub C368/C308...
Page 33: About This Machine
About This Machine...
Page 35: Intended Use Of Office Mfp Devices
Errors or damage have been discovered, Maintenance intervals have been exceeded, Mechanical or electrical functions do not work as they should. Exclusion of liability The manufacturer of the system assumes no liability for damages if the system was operated under imper- missible conditions. bizhub C368/C308...
Page 36: Introduction To User's Guide
Select a desired function on the top page (Home), and check the details of the function. Selecting [Introduction] on the top page (Home) allows you to view detailed methods for using the User's Guide. bizhub C368/C308...
Page 37: Layout Of Top Page
• Check that JavaScript in your Web browser is enabled. The Us- er's Guide uses JavaScript for the page display and search func- tions. 1024 e 768 pixels or more Display resolution bizhub C368/C308...
Page 38: Target Groups
This symbol indicates a risk that may result in damage to this machine or documents. Follow the instructions to avoid property damage. Tips This symbol indicates supplemental information of a topic as well as options required to use a function. Reference This symbol indicates reference functions related to a topic. bizhub C368/C308...
Page 39: Notations Of Application Names
This manual describes application names as shown below. Application name Notations used in this manual PageScope Web Connection Web Connection PageScope My Panel Manager My Panel Manager PageScope Mobile (for iPhone/iPad/Android) Mobile (for iPhone/iPad/Android) bizhub Remote Access Remote Access bizhub C368/C308...
Page 40: About This Machine
About this machine About this machine 2.3.1 Optional components Various optional components can be added to meet your office requirements. List of optional components bizhub C368/C308...
Page 41 110, or Paper Feed Cabinet PC-210 must be installed on this ma- chine. Saddle Stitcher SD-511 Used to add the fold/center staple function to the Finisher FS-534. Punch Kit PK-520 Used to add the punch function to the Finisher FS-534. Relay Unit RU-513 Required to install the Finisher FS-534. bizhub C368/C308...
Page 42: List Of Other Optional Components
Prevents paper in a paper tray from being affected by humidity. The Heater can be mounted when you purchase Paper Feed Cab- inet PC-110, Paper Feed Cabinet PC-210, or Paper Feed Cabi- net PC-410. Power Supply BOX Used to turn Heater operations on or off. MK-734 2-10 bizhub C368/C308...
Page 43 Mount Kit MK-735 Required to use the machine unit that has Authentication Unit AU-201S (IC Card Type) built in to it. Hard Disk HD-524 Install this unit to perform mirroring of the hard disk contained in the main unit. bizhub C368/C308 2-11...
Page 44: Name Of Parts (Mfp)
Flashes blue while this machine is receiving a job. If a job is current- ly spooled, this indicator lamp lights up blue. Status Indicator Flashes white during printing. Warning Indicator Flashes orange if a warning occurs. Lights up orange if this machine has stopped due to an error. 2-12 bizhub C368/C308...
Page 45: Right Side/Rear Side
Jack for connecting a telephone (TEL PORT1) Telephone Jack 1 (LINE PORT1) Telephone Jack 2 (LINE PORT2) USB Port (Type A) USB2.0/1.1 Network Connector (10Base-T/100Base-TX/1000Base-T) USB Port (Type B) USB2.0/1.1 Reference For details, refer to the User's Guide CD/DVD. bizhub C368/C308 2-13...
Page 46: Name Of Parts (Optional Units)
Name of parts (Optional units) This section shows the names of distinctive parts for each optional unit that can be installed in this machine. Finisher FS-533, Punch Kit PK-519 Name Punch Kit Staple Cartridge Output Tray Tray Extension 2-14 bizhub C368/C308...
Page 47: Job Separator Js-506
About this machine Job Separator JS-506 Name Output Tray bizhub C368/C308 2-15...
Page 48: Finisher Fs-534, Saddle Stitcher Sd-511, Punch Kit Pk-520
About this machine Finisher FS-534, Saddle Stitcher SD-511, Punch Kit PK-520 Name Output Tray Staple Cartridge Punch Scrap Box Saddle Stitcher 2-16 bizhub C368/C308...
Page 49 About this machine Name Punch Kit Staple Cartridge Folding Output Tray bizhub C368/C308 2-17...
Page 50: Large Capacity Unit Lu-302
About this machine Large Capacity Unit LU-302 2-18 bizhub C368/C308...
Page 51: Power Supply
Open the Front Door, and press n on the Main Power Switch. Press o on the Main Power Switch. NOTICE To restart this machine, turn the Main Power Switch off and on again after 10 or more seconds have passed. bizhub C368/C308 2-19...
Page 52: Operating The Power Key
This machine can receive data or faxes, but cannot scan or print an original. If data or faxes are received when the machine is in the Sub Power OFF mode, they are printed when the machine returns to the normal mode. Normal mode During opera- Lights up blue. tion 2-20 bizhub C368/C308...
Page 53: Power Save Function
To enable the machine to return to the normal mode from the Sub Power OFF or ErP Auto Power OFF mode, press the Power key again. Reference For details, refer to the User's Guide CD/DVD. bizhub C368/C308 2-21...
Page 54: Control Panel
Press this key to reset all settings, excluding the registered ones, that you entered using the Control Panel. Stop Press this key to temporarily stop an active copy, scan, or print job. Start Press to start the copy, scan or fax operation. 2-22 bizhub C368/C308...
Page 55 Use this Keypad to enter numeric values such as the number of copies, zoom ratio, and fax number. C (Clear) Press this key to cancel numeric values such as the number of cop- ies, zoom ratio, and size you entered using the Keypad. bizhub C368/C308 2-23...
Page 56: Touch Panel
Tap this button to configure settings of this machine or view the use status of this machine. • [Utility] is always displayed. Page switching key Tap this key to switch pages when main menu keys are assigned to multiple pages. 2-24 bizhub C368/C308...
Page 57: Customizing The Main Menu
In addition, you can specify your favorite background pattern. If necessary, you can add a background pat- tern by registering an image on this machine. Reference For details, refer to the User's Guide CD/DVD. bizhub C368/C308 2-25...
Page 58: Slide Menu
Up to five slide menus can be set. You can configure the setting to prevent the slide menu. Also, you can display the Keypad or change the background color. Reference For details, refer to the User's Guide CD/DVD. 2-26 bizhub C368/C308...
Page 59: Operating The Touch Panel
User Box. Flick Make a slight fillip while sliding your finger on the screen. Used to scroll the destination/job list or to feed a page in the Main menu screen/Preview screen. bizhub C368/C308 2-27...
Page 60: Drag
Hold down the document by the finger. Used to display the icon re- lated to the document. Drag & Drop Slide your finger to the intended place and release it while a doc- ument is selected. Used to move the document to the intended place. 2-28 bizhub C368/C308...
Page 61: Pinch In/Pinch Out
20 inches (50 cm) or less while you are operating the Touch Panel. Avoid using the Touch Panel at a site near a device that generates electric noise (such as a generator and an air conditioner). The electric noise may cause the Touch Panel to operate erratically. bizhub C368/C308 2-29...
Page 62: How To Display The Keypad
Move your finger while the upper side of Keypad is being pressed. How to close the Keypad After entering, tap [Close] to close the Keypad. It can also be closed by pressing the 10 Keypad key (default: Reg- ister key 3). 2-30 bizhub C368/C308...
Page 63: To Display The Keypad All The Time
] or [ ] to move the cursor to the character you want to clear, then tap the [Delete] key. % Tap the [Shift] key again to return to the original keyboard screen. After typing completes, tap [OK]. bizhub C368/C308 2-31...
Page 64: Jobs
The table below shows the maximum number of jobs that can be registered for each function. Function Minimum number of jobs Maximum number of jobs Copy Print Fax memory TX + Scan Fax RX Sharing These values may vary depending on conditions. 2-32 bizhub C368/C308...
Page 65: Loading Paper
Load paper into the tray. % Load paper into the tray with the print side facing up. When loading paper other than plain paper, specify the paper type. % For details, refer to the User's Guide CD/DVD. bizhub C368/C308 2-33...
Page 66: Lct (Built-In)
Load paper into the left tray. % Load paper into the tray with the print side facing up. When loading paper other than plain paper, specify the paper type. % For details, refer to the User's Guide CD/DVD. 2-34 bizhub C368/C308...
Page 67: Loading Paper Into The Large Capacity Unit
Do not load the Large Capacity Unit with paper of a size other than that previously specified. To change the paper size, con- tact your service representative. When loading paper other than plain paper, specify the paper type. % For details, refer to the User's Guide CD/DVD. bizhub C368/C308 2-35...
Page 68: Bypass Tray
Paper not available Do not load the following paper into the Bypass Tray. Doing so may cause a paper jam or damage to the machine. Folded, torn or creased paper, or bundles of sheets of different sizes 2-36 bizhub C368/C308...
Page 69: How To Load Paper
Select the paper type and paper size. % When loading paper other than plain paper, change the paper type setting. % When loading custom sized paper, change the paper type setting. % For details, refer to the User's Guide CD/DVD. bizhub C368/C308 2-37...
Page 70: Loading Postcards
When loading postcards into the Bypass Tray, note the following points. When loading curled postcards, uncurl the postcards as shown in the figure in advance. Do not put spare postcards in the Bypass Tray. Doing so causes a size detection error. 2-38 bizhub C368/C308...
Page 71: Loading Transparencies
% Select [Paper] - [#] - [Change Tray Setting] - [Paper Type] - [Transparency]. % Transparencies can only be printed in black. When the color function is other than black and [Trans- parency] is selected, check the displayed message, and tap [Yes]. bizhub C368/C308 2-39...
Page 72: Loading Envelopes
Do not use envelopes that have glue or release paper on the flaps or the part covered by the flap on the body. Otherwise, the machine may be damaged or a failure may occur. 2-40 bizhub C368/C308...
Page 73 When loading envelopes with flaps opened, also select the standard size that matches them. You do not have to measure the size of the envelope with the flap opened to set the size as a custom-sized enve- lope. bizhub C368/C308 2-41...
Page 74: Loading Label Sheets
Lateral Guide to the paper. % Insert label sheets into the tray until their edges are pressed against the back. Change the paper type setting. % Select [Paper] - [#] - [Change Tray Setting] - [Paper Type] - [Thick 1+]. 2-42 bizhub C368/C308...
Page 75: Loading Index Papers
Lateral Guide to the paper. % Insert index papers into the tray until their edges are pressed against the back. Change the paper type setting. % Select [Paper] - [#] - [Change Tray Setting] - [Paper Type] - [Index Paper]. bizhub C368/C308 2-43...
Page 76 Loading paper 2-44 bizhub C368/C308...
Page 77: Basic Settings And Operations
Basic Settings and Operations...
Page 79: Print Function
The following describes a flow to print data from your computer. For details, refer to page 3-5. Opening original data % Open the data you want to print using the application software. Configuring the printer driver for printing % Select a printer driver, and change the setting if necessary before printing. bizhub C368/C308...
Page 80: Checking The Cable Connection
If no IP address is displayed, you need to configure the network. Tap [Utility], and select [Administrator Settings] - [Network Settings] - [TCP/IP Settings]. Configure the required settings to suit your environ- ment. For details, refer to the User's Guide CD/DVD. For information on the default administrator password, refer to the User’s Guide CD/DVD. bizhub C368/C308...
Page 81: Installing The Printer Driver
Select the installed printer driver, and click [Print]. Tips Clicking [Preferences] can change the setting of the printer driver as required. If user authentication is enabled in this machine, specify the required data such as the user name and password. bizhub C368/C308...
Page 82: Types Of Printer Drivers
% Install the printer driver on the computer. For details, refer to page 3-10. Adding and configuring a printer driver % Set up your computer so that data can be printed using the installed printer driver. For details, refer to page 3-11. bizhub C368/C308...
Page 83: Operation Flow
% Select a printer driver, and change the setting if necessary before printing. Checking the cable connection Check that a LAN cable is connected to the LAN port of this ma- chine and the green LED is on. bizhub C368/C308...
Page 84: Checking Network Settings Of This Machine
Specify the Bonjour name. Tap [Utility], and select [Administrator Settings] - [Network Settings] - [Bon- jour Setting] - [ON]. % For information on the default administrator password, refer to the User’s Guide CD/DVD. % The Bonjour name is displayed on the printer driver as a connected device name. bizhub C368/C308...
Page 85 If no IP address is displayed in Step 1, you need to set up the network. Tap [Utility], and select [Admin- istrator Settings] - [Network Settings] - [TCP/IP Settings]. Configure the required settings to suit your environment. For details, refer to the User's Guide CD/DVD. For information on the default administrator password, refer to the User’s Guide CD/DVD. bizhub C368/C308...
Page 86: Installing The Printer Driver
Proceed with the procedure according to the on-screen instructions until the installation screen ap- pears. Click [Install]. When a prompt message appears to ask you to enter the name and password, type in the name and password of the user with administrator privileges. Click [Close]. 3-10 bizhub C368/C308...
Page 87: Adding And Configuring A Printer Driver
Printing data Open the data you want to print using the application software. From the [File] menu, select [Print]. Select the Bonjour name of this machine. Tips If necessary, you can change the settings of the printer driver. bizhub C368/C308 3-11...
Page 88: Scan-To-Send Function
Send scanned data as an E-mail attachment. This function is useful when you want to forward data to an outside location. For details, refer to page 3-29. Saving data to the USB memory device (External memory) Directly save scanned data on the USB memory device connected to this machine. For details, refer to page 3-61. 3-12 bizhub C368/C308...
Page 89: Various Methods For Transmitting And Saving Data
Sending to a WebDAV server (WebDAV Send) Reference For details, refer to the User's Guide CD/DVD. 3.2.2 Sending data to your Windows computer (SMB Send) Send scanned data to a computer on the network. Once settings are configured, you can send data easily. bizhub C368/C308 3-13...
Page 90: Preparation Flow
Press the Start key. % Press the Start key to scan the original. Checking the cable connection Check that a LAN cable is connected to the LAN port of this ma- chine and the green LED is on. 3-14 bizhub C368/C308...
Page 91: Checking Network Settings Of This Machine
User ID User name required to log in to the computer page 3-16 Password Password required to log in to the computer Contact your sys- • You should not enter this column for security reasons. tem administra- tor. bizhub C368/C308 3-15...
Page 92: Checking Computer Information
Configure the setting to share the folder created in Step 2. Right-click on the folder, then click [Proper- ties]. Click the [Sharing] tab, then click [Advanced Sharing]. Select the [Share this folder] check box, then click [Permissions]. Select [Everyone] from the [Group or user names:] list, then select all of the [Allow] check boxes. 3-16 bizhub C368/C308...
Page 93: Registering Destinations
For [Name], specify the name to be displayed on the assigned key. % For [Sort Character], enter the same name as [Name]. % This sets the appropriate index for the name, which you entered into [Name], to [Index]. To change the setting, tap [Index]. bizhub C368/C308 3-17...
Page 94 While checking the checklist, enter the host address and file path you wrote down. % When not specifying a folder, enter a slash "/" for the file path. When specifying a folder, enter only the folder name without slash "/". Tap [Close]. 3-18 bizhub C368/C308...
Page 95: Sending The Original
Scan-to-Send function Sending the original Load the original. Tap [Scan/Fax]. Select a destination. bizhub C368/C308 3-19...
Page 96 Select the type of the file to save scanned data. [Scan Size] Specify the size of the original to be scanned. [File Name/Subject Change the file name or the subject of an E-mail to be sent. Name/Other] Press the Start key. 3-20 bizhub C368/C308...
Page 97: Sending Data To Your Mac Computer (Smb Send)
The following describes a transmission flow. For details, refer to page 3-27. Loading the original Selecting a destination % Select a registered destination, and check the settings such as the file type and image quality. Press the Start key. % Press the Start key to scan the original. bizhub C368/C308 3-21...
Page 98: Checking The Cable Connection
Settings] - [Network Settings] - [TCP/IP Settings]. Configure the required settings to suit your environ- ment. For details, refer to the User's Guide CD/DVD. For information on the default administrator password, refer to the User’s Guide CD/DVD. 3-22 bizhub C368/C308...
Page 99: Configuring This Machine (Mac Os X 10.7 Or Later)
Select [ON] in [Utility] - [Administrator Settings] - [Network Settings] - [SMB Settings] - [Direct Hosting Setting], then tap [OK]. Select [Utility] - [Administrator Settings] - [System Settings] - [Date/Time Settings] to specify the same date/time and time zone between this machine and your computer, then tap [OK]. bizhub C368/C308 3-23...
Page 100: Checklist
Select the [Share files and folders using SMB (Windows)] and user name check boxes, then click [Done]. Under [Shared Folders:], click [+]. Select a new folder. Click the new folder to check the access right. If the access right is changed to [Read & Write], the setting is completed. 3-24 bizhub C368/C308...
Page 101: Registering Destinations
For [Name], specify the name to be displayed on the assigned key. % For [Sort Character], enter the same name as [Name]. % This sets the appropriate index for the name, which you entered into [Name], to [Index]. To change the setting, tap [Index]. bizhub C368/C308 3-25...
Page 102 While checking the checklist, enter the host address and file path you wrote down. % When not specifying a folder, enter a slash "/" for the file path. When specifying a folder, enter only the folder name without slash "/". Tap [Close]. 3-26 bizhub C368/C308...
Page 103: Sending The Original
Scan-to-Send function Sending the original Load the original. Tap [Scan/Fax]. Select a destination. bizhub C368/C308 3-27...
Page 104 Select the type of the file to save scanned data. [Scan Size] Specify the size of the original to be scanned. [File Name/Subject Change the file name or the subject of an E-mail to be sent. Name/Other] Press the Start key. 3-28 bizhub C368/C308...
Page 105: Transmit The Scanned Data Via E-Mail (E-Mail Tx)
Loading the original Entering a destination % Enter the destination E-mail address, and check the settings such as the file type and image quality. Press the Start key. % Press the Start key to scan the original. bizhub C368/C308 3-29...
Page 106: Checking The Cable Connection
Settings] - [Network Settings] - [TCP/IP Settings]. Configure the required settings to suit your environ- ment. For details, refer to the User's Guide CD/DVD. For information on the default administrator password, refer to the User’s Guide CD/DVD. 3-30 bizhub C368/C308...
Page 107: Configuring The E-Mail Transmission Environment
Tap [Utility], and select [Administrator Settings] - [Network Settings] - [E-Mail Settings]. % For information on the default administrator password, refer to the User’s Guide CD/DVD. Tap [E-Mail TX (SMTP)]. Select [ON] to enable E-mail TX (SMTP) settings and E-mail TX function. bizhub C368/C308 3-31...
Page 108: Configuring Administrator Information
Scan-to-Send function Enter the SMTP server address. Configuring administrator information Tap [Utility], and select [Administrator Settings] - [Administrator/Machine Settings] - [Administrator Reg- istration]. Enter the required information, then tap [OK]. 3-32 bizhub C368/C308...
Page 109: Sending The Original
Scan-to-Send function Sending the original Load the original. Tap [Scan/Fax]. Enter a destination. bizhub C368/C308 3-33...
Page 110 Select the type of the file to save scanned data. [Scan Size] Specify the size of the original to be scanned. [File Name/Subject Change the file name or the subject of an E-mail to be sent. Name/Other] Press the Start key. 3-34 bizhub C368/C308...
Page 111: Fax Function
The following describes a flow to send a fax. For details, refer to page 3-39. Loading the original Entering a destination % Enter the destination fax number, and check the settings such as the image quality. Press the Start key. % Press the Start key to send the original. bizhub C368/C308 3-35...
Page 112: Checking The Cable Connection
Fax function Checking the cable connection Check that a modular cable is connected to the LINE port of this ma- chine. 3-36 bizhub C368/C308...
Page 113: Registering Transmission Information
% For information on the default administrator password, refer to the User’s Guide CD/DVD. Enter the sender information, then tap [OK]. • Sender settings • Sender Fax No. Settings Enter the name to be displayed as a sender. Enter the fax number to be displayed as a sender. bizhub C368/C308 3-37...
Page 114: Selecting The Dialing Method
If you do not know the type of the dialing method, operate push buttons of your phone. When you hear "beep boop beep", set [Dialing Method] to [PB]. If you do not hear "beep boop beep" after operating push buttons, select [10pps]. 3-38 bizhub C368/C308...
Page 115: Sending The Original
Fax function Sending the original Load the original. Tap [Scan/Fax]. Enter a destination. bizhub C368/C308 3-39...
Page 116 [Color], [File Type], and [File Name/Subject Name/Other] are not available when sending to a fax num- ber. Settings Description [Simplex/Duplex] Select whether to scan one or both sides of the original. [Resolution] Specify the scanning resolution. [Scan Size] Specify the size of the original to be scanned. Press the Start key. 3-40 bizhub C368/C308...
Page 117: Sending A Fax Directly From A Pc (Pc-Fax Tx)
% Create data to be sent using application software. Configuring the fax driver % Select a fax driver, and change the setting if necessary. Entering a destination to send data % Enter a destination to send data. bizhub C368/C308 3-41...
Page 118: Checking The Cable Connection
If no IP address is displayed, you need to configure the network. Tap [Utility], and select [Administrator Settings] - [Network Settings] - [TCP/IP Settings]. Configure the required settings to suit your environ- ment. For details, refer to the User's Guide CD/DVD. 3-42 bizhub C368/C308...
Page 119: Installing The Fax Driver
Click [Printer Install]. Proceed with the procedure according to the on-screen instructions. Printers and MFPs connected to the network are automatically searched for. Select this machine from the list. Select a fax driver. Click [Install]. Click [Finish]. bizhub C368/C308 3-43...
Page 120: Sending Data
Enter the destination [Name] and [FAX Number]. % To send data to more than one destination, repeat this step. % Clicking [Add from Address Book] can retrieve the registered destinations of this machine. Click [OK]. 3-44 bizhub C368/C308...
Page 121: Copy Function
If user authentication is enabled, the login screen appears. Tap the entry area or keyboard icon to enter the required information, then tap [Login] or press Access key. % If IC card or biometric authentication is enabled, refer to page 3-47. Load the original. Tap [Copy]. bizhub C368/C308 3-45...
Page 122 Specify the zoom ratio. [Duplex/Combine] Specify double-sided copying or combine copying. [Finishing] Configure the offset, punch, or staple setting for output paper. [Density] Adjust the copy density. Tap the input area for entering the number of copies. 3-46 bizhub C368/C308...
Page 123: User Authentication
If IC card or NFC authentication is enabled, pass or place the IC card or Android terminal over or on the card reader of the authentication unit. If biometric authentication is enabled, put your finger on the finger vein reader of the authentication unit. bizhub C368/C308 3-47...
Page 124: Registering A Destination
Using the Control Panel to register an address book - Registration from Util- Select a destination type, and register destination information. Tap [Utility], and select [One-Touch/ User Box Reg.] - [Create One-Touch Destination] - [Address Book (Public)]. Select the type of the destination you want to register. Tap [New]. 3-48 bizhub C368/C308...
Page 125 ] to switch setting screens while entering the required items. For information on entry items, refer to page 3-53. Enter the fax number. % Tap [Display Keypad] to display the Keypad, and enter the fax number. Tap [Close]. bizhub C368/C308 3-49...
Page 126: Using The Control Panel To Register An Address Book - Registration In Scan/Fax Mode
Using the Control Panel to register an address book - Registration in scan/fax mode Select a destination type, and register destination information. Display the scan/fax screen. Tap [Address Reg.]. Tap [Input New Address]. Select a destination type. 3-50 bizhub C368/C308...
Page 127 To register the destination, tap [Address Reg.] after entering the destination using direct input, and then select the destination. What is an index? This is used as an index of a registered destination. Tap the Index key to narrow down a target desti- nation. bizhub C368/C308 3-51...
Page 128: Using A Computer To Register A One-Touch Destination
% If the login screen appears, enter the required items, then click [Login]. Select [Store Address] and click [New Registration]. Select the type of the destination you want to register. Enter the required information such as the name, fax number, and index. 3-52 bizhub C368/C308...
Page 129: Information Required To Register A Destination
Enter the user ID required to log in with WebDAV. [Password] Enter the password required to log in with Web- DAV. [Host Address] Enter the address of the WebDAV server. [File Path] Enter the directory to be used as the destination. bizhub C368/C308 3-53...
Page 130: Registering A Group
% Tap [Name], and enter the destination name using the displayed keyboard. % For [Sort Character], enter the same name as [Name]. % This sets the appropriate index for the name, which you entered into [Name], to [Index]. To change the setting, tap [Index]. 3-54 bizhub C368/C308...
Page 131 % [Index]: Searches for the target destination name using an index. % [Registration Number]: Searches for the target destination using a registration number. Repeat Step 4 until you select all address books to be grouped. bizhub C368/C308 3-55...
Page 132: Retrieving A Registered Destination
Retrieve an address book or group to specify it as a destination to which data is sent. Retrieving a destination Tap [Scan/Fax]. The destinations, which are categorized into [Favorite] when registering indexes, are displayed on the basic screen. 3-56 bizhub C368/C308...
Page 133 Registering a destination Narrow down destinations using index and address type. bizhub C368/C308 3-57...
Page 134: Specifying A Destination
Retrieves destination candidates by the prefix search function using the name (registered destination name) or address (fax number, E-mail ad- dress, or computer name). This function is convenient when there are too many registered destinations. Reference For details, refer to the User's Guide CD/DVD. 3-58 bizhub C368/C308...
Page 135: Using A Usb Memory Device
Connect a USB memory device to this machine. NOTICE Use the USB connector on the side that is near the Control Panel. Do not use a USB device other than a flash-memory device. Tap [Print a document from External Memory.]. bizhub C368/C308 3-59...
Page 136 Using a USB memory device Select data to be printed, and tap [Print]. Check print settings. 3-60 bizhub C368/C308...
Page 137: Saving The Scanned Data In The Usb Memory Device (External Memory)
Available USB memory device Compatible with USB version 2.0/1.1 interface Formatted in FAT32 Without security function added, or with security function that can be turned off as required There is no upper limit for the memory size. bizhub C368/C308 3-61...
Page 138: Specifying Functions To Be Permitted For External Memory
Tap [Utility], and select [Administrator Settings] - [System Settings] - [User Box Settings]. % For information on the default administrator password, refer to the User’s Guide CD/DVD. Tap [External Memory Functional Settings]. Select [Save Document] and [ON]. Tap [OK]. 3-62 bizhub C368/C308...
Page 139: Saving Data In The Usb Memory Device
Connect a USB memory device to this machine. NOTICE Use the USB connector on the side that is near the Control Panel. Do not use a USB device other than a flash-memory device. Tap [Save a document to External Memory.]. bizhub C368/C308 3-63...
Page 140 [Color] Select whether to scan the original in color or black and white mode. [File Type] Select the type of the file to save scanned data. [Scan Size] Specify the size of the original to be scanned. 3-64 bizhub C368/C308...
Page 141 Using a USB memory device Press the Start key. NOTICE Do not disconnect the USB memory device during data saving. bizhub C368/C308 3-65...
Page 142: Using The Guidance Function
If you have any questions during operation, try to use this guidance function. Getting help on the currently displayed screen: Select [Function] on the Help Menu to display the guidance screen. Press the Guidance key (default: Register key 2). Select a menu. 3-66 bizhub C368/C308...
Page 143 Using the guidance function Narrow down the information you want to know. bizhub C368/C308 3-67...
Page 144: Getting Help On The Desired Function Or Procedure
Returns to the preceding screen. Getting help on the desired function or procedure: Open the Help Menu, and select a menu depending on an objective to display the guidance screen. Press the Guidance key (default: Register key 2). Select a menu. 3-68 bizhub C368/C308...
Page 145 Using the guidance function Narrow down the information you want to know. bizhub C368/C308 3-69...
Page 146: Help Menu List
[Service/Admin. Information] Tap this button to display the service or administrator information, ad- ministrator name, extension number, and E-mail address. [Consumables Replace/ Pro- Tap this button to check the consumables replacement or punch scrap- cessing Procedure] ping procedure. 3-70 bizhub C368/C308...
Page 147: Using The [Quick Security] Function
[PSWC Setting] Select whether to use Web Connection. [Security Warning Display Select whether to display the security warning screen if the admin- Setting] istrator password remains set to the default or if password rules are not satisfied. bizhub C368/C308 3-71...
Page 148 To display the key, tap [Utility], and select [Administrator Settings] - [System Set- tings] - [Custom Display Settings] - [Main Menu Default Settings] - [Main Menu Key]. For information on the default administrator password, refer to the User’s Guide CD/DVD. Reference For details, refer to the User's Guide CD/DVD. 3-72 bizhub C368/C308...
Page 149: Advanced Functions
Advanced Functions...
Page 151: Using Advanced Functions
You can use the address book for personal use (My Address Book). • This requires the association with My Panel Manager. In addition, this machine supports advanced functions such as the barcode font, unicode font, and OCR font. bizhub C368/C308...
Page 152: Association With Application
% Enter the license code to enable the function. For details, refer to page 4-9. Configuring each function (Administrator) % Configure the required settings for each advanced function. For details, refer to page 4-11. Reference For details on the procedure, refer to the User's Guide CD/DVD. bizhub C368/C308...
Page 153: Enabling The I-Option Function
% For information on the default administrator password, refer to the User’s Guide CD/DVD. Enter the token number shown in the token certificate. Select [Yes], then tap [OK]. This machine is connected to the Internet to communicate with the License Management Server (LMS), and it restarts automatically. bizhub C368/C308...
Page 154: Registering The I-Option License
% For information on the default administrator password, refer to the User’s Guide CD/DVD. Tap [Yes] and [OK]. Tapping [Print] prints the serial number and request code. % Prepare at hand the printed serial number, request code, and token certificate supplied with i-Op- tion. bizhub C368/C308...
Page 155 Code], then click [Next]. % The URL is https://lms.konicaminolta.com/index.aspx. Enter the [Token Number], select the option you want to register from the [Product Description] list, then click [Next]. Confirm the registration contents, then click [Generate License Code]. bizhub C368/C308...
Page 156 You could also store them in your USB memory device. The license code input could be omitted by using a USB memory device to achieve a convenient operation. When using a USB memory device, insert the USB memory device and click [Download] to store the license code. bizhub C368/C308...
Page 157: Enabling The I-Option Function Using The License
Tap [Utility], and select [Administrator Settings] - [Forward] - [License Settings] - [Install License] - [Function/Licence Code]. % For information on the default administrator password, refer to the User’s Guide CD/DVD. Enter the license and function codes you wrote down. Select [Yes], then tap [OK]. This machine restarts automatically. bizhub C368/C308...
Page 158 By using a USB memory device Connect the USB memory device stored with the license code. Tap [Utility], and select [Administrator Settings] - [Forward] - [License Settings] - [Install License from Ext. Memory]. Select [Yes], then tap [OK]. This machine restarts automatically. 4-10 bizhub C368/C308...
Page 159: Configuring Each Function
Using advanced functions Configuring each function Configure the required settings for each advanced function. Reference For details on the required setting items for each advanced function, refer to the User's Guide CD/DVD. bizhub C368/C308 4-11...
Page 160: Using The Web Browser Function
% For details, refer to page 4-19. Displaying Web pages % For details, refer to page 4-20. Printing the currently displayed page or the linked file % For details, refer to page 4-20. Reference For details, refer to the User's Guide CD/DVD. 4-12 bizhub C368/C308...
Page 161: Enabling The Web Browser Function
% For information on the default administrator password, refer to the User’s Guide CD/DVD. Select [ON], then tap [OK]. This machine is connected to the Internet to communicate with the License Management Server (LMS), and it restarts automatically. bizhub C368/C308 4-13...
Page 162: Registering The License
Display the serial number of this machine. Tap [Utility], and select [Device Information]. Write down the serial number of this machine. Access the Web site of the License Management Server (LMS). Enter the [MFP Serial Number], then click [Next]. % The URL is https://lms.konicaminolta.com/activate. 4-14 bizhub C368/C308...
Page 163 You could also store them in your USB memory device. The license code input could be omitted by using a USB memory device to achieve a convenient operation. When using a USB memory device, insert the USB memory device and click [Download] to store the license code. bizhub C368/C308 4-15...
Page 164: Enabling The Web Browser Using The License
Tap [Utility], and select [Administrator Settings] - [Network Settings] - [Forward] (twice) - [Web Browser Settings] - [Web Browser Usage Settings]. % For information on the default administrator password, refer to the User’s Guide CD/DVD. Select [ON], then tap [OK]. When the screen shown below appears, tap [Function/License Code]. 4-16 bizhub C368/C308...
Page 165 Enter the license code you wrote down. Select [Yes], then tap [OK]. This machine restarts automatically. By using a USB memory device Tap [Utility], and select [Administrator Settings] - [Network Settings] - [Forward] (twice) - [Web Browser Settings] - [Web Browser Usage Settings]. bizhub C368/C308 4-17...
Page 166 Using the Web browser function Select [ON], then tap [OK]. Wait a few moments until the screen shown below appears. Connect the USB memory device stored with the license code. 4-18 bizhub C368/C308...
Page 167: Starting The Web Browser
Using the Web browser function Select [Install License from Ext. Memory]. Select [Yes] , then tap [OK]. This machine restarts automatically. Starting the Web browser Tap [Web Browser]. The Web browser starts. Tips The pre-specified home page appears. bizhub C368/C308 4-19...
Page 168: Displaying Web Pages
[Simplex/Duplex] Select whether to print one side or both sides of sheets of paper. To specify 2-sided printing, select the binding position. [Finishing] Configure the offset, punch, or staple setting for output paper. Press the Start key. 4-20 bizhub C368/C308...
Page 169 [Simplex/Duplex] Select whether to print one side or both sides of sheets of paper. To specify 2-sided printing, select the binding position. [Finishing] Configure the offset, punch, or staple setting for output paper. Press the Start key. bizhub C368/C308 4-21...
Page 170 Using the Web browser function 4-22 bizhub C368/C308...
Page 171: Troubleshooting
Troubleshooting...
Page 173: Main Messages And Remedies
For Waste Toner Box: When the message [Waste Toner Box needs to be replaced.] appears, replace it based on the maintenance contract. Contact your service representative if the messages continue to appear even after replacement or cleaning has been carried out. bizhub C368/C308...
Page 174: When A Paper Jam Message Persists
If a defective part can be separated in order to be able to continue operations after a problem has been de- tected, [Continue] or [Recover Data] is displayed. To continue operations, select any key. However, the prob- lem has not been resolved, so contact your service representative immediately. bizhub C368/C308...
Page 175: When [Stabilizing Image.] Appears
In case image stabilization does not finish after a short while, contact your service representative. NOTICE You cannot interrupt or prohibit image stabilization. Reference To perform image stabilization on a voluntary basis, refer to the User’s Guide CD/DVD. bizhub C368/C308...
Page 176: When Printing Quality Has Deteriorated
Printing quality deteriorates if the Print Head Glass is dirty. If this occurs, clean the Print Head Glass ac- cording to the following procedure. Open the Front Door of the machine. Release the Waste Toner Box Lock Lever, then remove the Waste Toner Box. Remove the Printhead Cleaner from the Front Door of this machine. bizhub C368/C308...
Page 177 % Repeat this operation approximately three times for all of the Print Head Glass sections. Mount the Printhead Cleaner onto the Front Door of this machine. Install the Waste Toner Box. Close the Front Door of the machine. bizhub C368/C308...
Page 178: When The Machine Cannot Be Powered On
Check whether the power plug of this machine is firmly plugged into the power outlet. Also check that the breaker has not tripped. Check to see that the Main Power Switch and the Power key are turned ON. In case the machine cannot be powered on even after checking, contact your service representative. bizhub C368/C308...
Page 179: When The Touch Panel Is Not Visible
Auto Power OFF mode, press the Power key to display the Touch Panel. To use it outside the preset operating hours, follow the on-screen instructions. Check to see that the Main Power Switch and the Power key are turned ON. In case the Touch Panel does not appear even after checking it, contact your service representative. bizhub C368/C308...
Page 180: When A Message Appears To Replace Consumables Or Carry Out Cleaning
When the punch scrap box is full When the punch scrap box is full, a message appears to prompt you to dispose of the punch scraps (at re- placement by user). Take action while referring to the label inside the machine. 5-10 bizhub C368/C308...
Page 181: When Toner Is Running Out In The Toner Cartridge
Do not replace a Toner Cartridge of a color that is not displayed. When it is time to replace a Toner Cartridge of a color other than black, printing can be forcibly con- tinued using black. Tap [Continue], and then select a desired print job. bizhub C368/C308 5-11...
Page 182: When It Is Time To Replace A Drum Unit
For details, contact your service representative. When it is time to replace a Developing Unit of a color other than black, printing can be forcibly con- tinued using black. Tap [Continue], and then select a desired print job. 5-12 bizhub C368/C308...
Page 183: When A Waste Toner Box Is Full
When a Waste Toner Box is full When the Waste Toner Box is full, a message appears to prompt you to replace it (at replacement by user). Tap [Start Guidance], then follow the displayed guidance to take an action. bizhub C368/C308 5-13...
Page 184: Replacing A Toner Cartridge
If you get toner into your eyes, immediately rinse them with running water for over 15 minutes. Seek medical advice if irritation persists. If you swallow toner, rinse out your mouth and drink a few glasses of water. Seek medical advice if nec- essary. 5-14 bizhub C368/C308...
Page 185: Replacing A Waste Toner Box
7WARNING Do not throw toner or a container that contains toner (e.g., Toner Cartridge and Developing Unit) into an open flame. The hot toner may scatter and cause burns or other damage. bizhub C368/C308 5-15...
Page 186 If you get toner into your eyes, immediately rinse them with running water for over 15 minutes. Seek medical advice if irritation persists. If you swallow toner, rinse out your mouth and drink a few glasses of water. Seek medical advice if nec- essary. 5-16 bizhub C368/C308...
Page 187: Replacing A Drum Unit
Tap [Continue], and then select a desired print job. After replacing a Drum Unit, be sure to clean the Print Head Glass for each color. For details on how to clean the Print Head Glass, refer to page 5-6. bizhub C368/C308 5-17...
Page 188 When a message appears to replace consumables or carry out cleaning 5-18 bizhub C368/C308...
Page 189: Index
Index...
Page 191: Index By Item
Job 2-32 User authentication 3-47 Keypad 2-30 Web Browser 4-12 License Management Server (LMS) 4-6 4-14 Loading Paper 2-33 2-34 2-35 2-36 XPS 3-6 Low Power mode 2-21 Main Menu 2-24 MFP 2-12 Multi-job 2-32 Options 2-8 2-14 bizhub C368/C308...
Page 192 Index by item bizhub C368/C308...

This manual is also suitable for:

Bizhub c308

Konica Minolta bizhub C368 Quick Manual

1 Introduction

2 About this Machine

3 Basic Settings and Operations

4 Advanced Functions

5 Troubleshooting

6 Index

Quick Links

Need help?

Questions and answers

Related Manuals for Konica Minolta bizhub C368

Summary of Contents for Konica Minolta bizhub C368