Dell Latitude E5470 Owner's Manual
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Dell Latitude E5470 Owner's Manual

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Dell Latitude E5470
Owner's Manual
Regulatory Model: P62G
Regulatory Type: P62G001

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  • Page 1 Dell Latitude E5470 Owner's Manual Regulatory Model: P62G Regulatory Type: P62G001...

  • Page 2: Notes, Cautions, And Warnings

    WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc.

  • Page 3: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 4: Before Working Inside Your Computer

    Before working inside your computer To avoid damaging your computer, perform the following steps before you begin working inside the computer. Ensure that you follow the Safety instructions. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched. Turn off your computer, see Turning off your computer.

  • Page 5: After Working Inside Your Computer

    CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.

  • Page 6: Installing The Subscriber Identification Module (Sim) Card

    Removing and installing components This section provides detailed information on how to remove or install the components from your computer. Recommended tools The procedures in this document require the following tools: • Small flat blade screwdriver • Phillips #0 screwdriver •...

  • Page 7: Removing The Subscriber Identification Module (Sim) Card

    Removing the Subscriber Identification Module (SIM) card CAUTION: Removing the SIM card when the computer is on may cause data loss or damage the card. Ensure your computer is turned off or the network connections are disabled. Insert a paperclip or a SIM card removal tool to remove the SIM card tray from the computer. Remove the SIM card from the SIM card tray.

  • Page 8: Installing The Battery

    a. Disconnect the battery cable from the connector on the system board [1]. b. Remove the screws that secure the battery to the computer [2]. c. Lift the battery away from the computer [3]. Unroute the cable from the routing channel [1] and remove the cable from the battery [2]. NOTE: This step is applicable only for a 4-cell battery.

  • Page 9: Removing The Hard Drive Assembly

    Connect the battery cable to the connector on the system board. Install the base cover. Follow the procedure in After working inside your computer. Removing the hard drive assembly Follow the procedure in Before working inside your computer. Remove the: base cover battery To remove the hard drive assembly:...

  • Page 10: Installing The Hard Drive Into The Hard Drive Bracket

    Remove the screws that secure the hard drive bracket to the hard drive [1] and lift the hard drive from the hard drive bracket [2]. Installing the hard drive into the hard drive bracket Align the screw holders on the hard drive with the screws on the hard drive bracket. Insert the hard drive into the hard drive bracket.

  • Page 11: Installing Hard Drive Assembly

    Follow the procedure in After working inside your system. Installing the hard drive assembly Insert the hard drive assembly into the slot on the computer. Tighten the screws to secure the hard drive assembly to the computer. Connect the hard drive cable to the connector on the hard drive and on the system board. Install the: battery base cover...

  • Page 12: Removing The Optional Pcie Ssd

    Insert the SSD into the connector on the computer. Place the SSD bracket over the SSD and tighten the screws to secure it to the computer. Install the: battery base cover Follow the procedure in After working inside your computer. Removing the optional PCIe SSD Follow the procedure in Before working inside your...

  • Page 13: Installing The Memory Module

    Installing the memory module Insert the memory module into the memory module socket until the clips secure the memory module. Install the: battery base cover Follow the procedures in After working inside your computer. Removing the WLAN card Follow the procedure in Before working inside your computer.

  • Page 14: Installing The Wlan Card

    Installing the WLAN card Insert the WLAN card into the slot on the computer. Route the WLAN cables through the routing channel. Connect the WLAN cables to the connectors on the WLAN Card. Place the metal bracket and tighten the screw to secure it to the computer. Install the: battery base cover...

  • Page 15: Removing The Keyboard

    Removing the power connector port Follow the procedure in Before working inside your computer. Remove the: base cover battery dock frame To remove the power connector port: a. Remove the screws to release the metal bracket on the power connector port [1]. b.

  • Page 16: Installing The Keyboard

    base cover battery Disconnect the keyboard cables from the connectors on the system board [1, 2]. To remove the keyboard: a. Using a plastic scribe, lift the keyboard trim from the edges to release it from the keyboard [1, 2, b.

  • Page 17: Removing The Display Assembly

    Removing the display assembly Follow the procedure in Before working inside your computer. Remove the: base cover battery WLAN WWAN To remove the display hinge brackets: a. Remove the screw that secures the display hinge bracket to the computer [1]. b.

  • Page 18: Installing The Display Assembly

    Installing the display assembly Place the display assembly to align with the screw holders on the computer. Tighten the screws to secure the display assembly to the computer. Route the display cable through the routing channel and route the antenna cables by pushing it through the hole.

  • Page 19: Installing The Dock Frame

    a. Remove the screw and lift the metal bracket [1,2]. b. Disconnect the eDP cable [3]. c. Remove the screws that secure the dock frame to the computer [4]. d. Lift the dock frame from the computer [5]. Installing the dock frame Place the dock frame on the computer and tighten the screws.

  • Page 20: Installing The Optional Smartcard Reader Board

    c. Remove the screws that secure the SmartCard reader board to the computer [3]. d. Lift the SmartCard reader board from the computer [4]. Installing the optional SmartCard reader board Insert the SmartCard reader board into the slot on the computer. Tighten the screws to secure the SmartCard reader board to the computer.

  • Page 21: Installing The Optional Finger Print Reader Board

    a. Disconnect the finger print reader cable from the finger print reader board [1, 2]. b. Remove the screw that secure the finger print reader board to the computer [3]. c. Lift the finger print reader board from the computer [4]. Installing the optional finger print reader board Insert the finger print reader board into the slot on the computer.

  • Page 22: Installing The Led Board

    Installing the LED board Insert the LED board into the slot on the computer. Tighten the screw that secures the LED board to the computer. Connect the LED board cable to the connector on the LED board. Install the: dock frame hard drive assembly M.2 SSD PCIe SSD...

  • Page 23: Installing The Heat Sink Assembly

    Installing the heat sink assembly Place the heat sink assembly on the system board and align it with the screw holders. Tighten the screws to secure the heat sink assembly to the system board. Connect the fan cable to the connector on the system board. Install the: dock frame WWAN...

  • Page 24: Installing The Speakers

    Installing the speakers Place the speakers into the slots on the computer. Route the speaker cable through the retention clips through the routing channel. Connect the speaker cable to the connector on the system board. Install the: dock frame WLAN WWAN hard drive assembly M.2 SSD...

  • Page 25: Installing The System Board

    Installing the system board Align the system board with the screw holders on the computer. Tighten the screws to secure the system board to the computer. Connect the speaker cable to its connector on the system and route the cable through its routing channels.

  • Page 26: Installing The Coin-Cell Battery

    power connector port system board NOTE: Coin cell battery is located behind the system board. To remove the coin cell battery: a. Disconnect the coin cell battery cable from the connector on the system board [1]. b. Lift the coin cell battery to release it from the adhesive and remove it from the system board [2]. Installing the coin cell battery Place the coin cell battery into the slot on the system board.

  • Page 27: System Setup Options

    Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...

  • Page 28: System Setup Overview

    NOTE: If you wait too long and the operating system logo appears, wait until you see the desktop. Then, shut down or restart your computer and try again. NOTE: After the Dell logo appears, you can also press F12 and then select BIOS setup. General screen options This section lists the primary hardware features of your computer.

  • Page 29: System Configuration Screen Options

    Option Description Memory, Panel Type, Native Resolution, Audio Controller, WiFi Device, WiGig Device, Cellular Device, Bluetooth Device. Battery Displays the battery status and the type of AC adapter connected to the computer. Information Boot Sequence Boot Sequence Allows you to change the order in which the computer attempts to find an operating system.
  • Page 30 Option Description SATA Operation Allows you to configure the internal SATA hard-drive controller. The options are: • Disabled • AHCI • RAID On: This option is enabled by default. Drives Allows you to configure the SATA drives on board. All drives are enabled by default. The options are: •...

  • Page 31: Video Screen Options

    Option Description Keyboard The Keyboard Backlight with AC option does not affect the main keyboard Backlight with AC illumination feature. Keyboard Illumination will continue to support the various illumination levels. This field has an effect when the backlight is enabled. Touchscreen This option controls to enabled or disabled the touchscreen.
  • Page 32 Option Description Strong Password Allows you to enforce the option to always set strong passwords. Default Setting: Enable Strong Password is not selected. NOTE: If Strong Password is enabled, Admin and System passwords must contain at least one uppercase character, one lowercase character and be at least 8 characters long.

  • Page 33: Secure Boot Screen Options

    Option Description Enable CPU XD Support (default) OROM Keyboard Allows you to set an option to enter the Option ROM Configuration screens using Access hotkeys during boot. The options are: • Enable • One Time Enable • Disable Default setting: Enable Secure Boot screen options Option Description...

  • Page 34: Intel Software Guard Extensions Screen Options

    Intel Software Guard Extensions screen options Option Description Intel SGX Enable This field specifies you to provide a secured environment for running code/storing sensitive information in the context of the main OS. The options are: • Disabled • Enabled Default setting: Disabled Enclave Memory This option sets SGX Enclave Reserve Memory Size.

  • Page 35: Power Management Screen Options

    Option Description Default setting: The option is enabled. Hyper-Thread Allows you to enable or disable the Hyper-Threading in the processor. Control • Disabled • Enabled Default setting: Enabled. Power Management screen options Option Description AC Behavior Allows you to enable or disable the computer from turning on automatically when an AC adapter is connected.
  • Page 36 Configuration • Standard — Fully charges your battery at a standard rate. • ExpressCharge — The battery charges over a shorter period of time using Dell’s fast charging technology. This option is enabled by default. • Primarily AC use •...

  • Page 37: Post Behavior Screen Options

    POST Behavior screen options Option Description Adapter Warnings Allows you to enable or disable the system setup (BIOS) warning messages when you use certain power adapters. Default setting: Enable Adapter Warnings Keypad Allows you to choose one of two methods to enable the keypad that is embedded (Embedded) in the internal keyboard.

  • Page 38: Virtualization Support Screen Options

    Option Description • Minimal • Thorough (default) • Auto Extended BIOS Allows you to create an additional preboot delay. The options are: POST Time • 0 seconds. This option is enabled by default. • 5 seconds • 10 seconds Virtualization support screen options Option Description Virtualization...

  • Page 39: Maintenance Screen Options

    Option Description Wireless Device Allows you to enable or disable the internal wireless devices. Enable • WWAN/GPS • WLAN/WiGig • Bluetooth All the options are enabled by default. Maintenance screen options Option Description Service Tag Displays the Service Tag of your computer. Asset Tag Allows you to create a system asset tag if an asset tag is not already set.

  • Page 40: Updating The Bios

    For laptops, ensure that your computer battery is fully charged and connected to a power outlet Restart the computer. Go to Dell.com/support. Enter the Service Tag or Express Service Code and click Submit. NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect My Product.
  • Page 41 Assigning a system password and setup password You can assign a new System Password and/or Setup Password or change an existing System Password and/or Setup Password only when Password Status is Unlocked. If the Password Status is Locked, you cannot change the System Password. NOTE: If the password jumper is disabled, the existing System Password and Setup Password are deleted and you need not provide the system password to log on to the computer.

  • Page 42: Technical Specifications

    Technical specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in: • Windows 10, click or tap Start → Settings → System → About. • Windows 8.1 and Windows 8, click or tap Start →...

  • Page 43: Memory Specifications

    Memory specifications Feature Specification Memory Two SODIMM slots connector Memory capacity 4 GB and 8 GB Memory type DDR4 SDRAM Speed 2133 MHz Minimum memory 4 GB Maximum memory 8 GB Audio specifications Feature Specification Types High-definition audio Controller Realtek ALC3235 Stereo conversion Digital audio-out through HDMI —...

  • Page 44: Camera Specifications

    Camera specifications Feature Specification HD Panel 1366 1377 x 768 pixels Resolution FHD Panel 1920 x 1080 pixels Resolution HD Panel Video 1366 x 768 pixels Resolution (maximum) FHD Panel Video 1920 x 1080 pixels Resolution (maximum) Diagonal viewing 74° angle Communication specifications Features...

  • Page 45: Contactless Smart Card Specifications

    Feature Specification Docking port Contactless smart card specifications Feature Specification Supported Smart BTO with USH Cards/ Technologies Display specifications Feature Specification Type • Non-touch FHD anti-glare • HD anti-glare Height 205.6 mm (8.09 inches) Width 320.9 mm (12.63 inches) Diagonal 355.6 mm (14 inches) Active area (X/Y) Non-touch FHD...

  • Page 46: Keyboard Specifications

    Feature Specification Refresh rate 60 Hz Maximum viewing 80/80 angles (horizontal) Maximum viewing 80/80 angles (vertical) Pixel pitch 0.161 mm (0.006 inches) HD anti-glare: Maximum 1366 x 768 resolution Maximum 200 nits brightness Refresh rate 60 Hz Maximum viewing 40/40 angles (horizontal) Maximum viewing +10/-30...

  • Page 47: Battery Specifications

    Battery specifications Feature Specification Type 62 Whr (4–Cell) Depth 233.00 mm (9.17 inches) Height 7.05 mm (0.27 inch) Width 94.80 mm (3.73 inches) Weight 340 g (0.75 lb) Voltage 7.4 V DC Life span 300 discharge per charge cycles Temperature range Operating •...

  • Page 48: Physical Specifications

    Feature Specification Temperature range –40°C to 70°C (–40°F to 158°F) (Non-Operating) Physical specifications Feature Specification Front height (non- 23.3 mm (0.9 inch) touch) Front height 24.53 mm (0.97 inch) (touch) Back height (non- 23.95 mm (0.94 inch) touch) Back height 25.35 mm (0.99 inch) (touch) Width...

  • Page 49: Enhanced Pre-Boot System Assessment (Epsa) Diagnostics

    Diagnostics If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 50: Device Status Lights

    If you wish to run a diagnostic test on a specific device, press Esc and click Yes to stop the diagnostic test. Select the device from the left pane and click Run Tests If there are any issues, error codes are displayed. Note the error code and contact Dell. Device status lights Table 2. Device status lights Icon...

  • Page 51: Battery Status Lights

    Battery status lights If the computer is connected to an electrical outlet, the battery light operates as follows: Alternately blinking An unauthenticated or unsupported non-Dell AC adapter is attached to your amber light and laptop. white light Alternately blinking Temporary battery failure with AC adapter present.

  • Page 52: Contacting Dell

    Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to Dell.com/support.

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