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User's Manual
405074707

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Summary of Contents for Epson TM-J9000

  • Page 1 User’s Manual 405074707...
  • Page 2: Dip Switch Tables

    Neither is any liability assumed for damages resulting from the use of the information contained herein. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s...
  • Page 3: Standards And Approvals

    The connection of a non-shielded printer interface cable to this printer will invalidate the EMC standards of this device. You are cautioned that changes or modifications not expressly approved by Seiko Epson Corporation could void your authority to operate the equipment.
  • Page 4: Important Safety Information

    Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise. Continued use may lead to fire. Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice. Never attempt to repair this product yourself. Improper repair work can be dangerous.
  • Page 5: Notes On Usage

    Before moving the product, unplug it and unplug all cables connected to If ink leaks out of the printer, wipe up the ink with a cloth or similar material immediately and contact your dealer or a Seiko Epson service center for advice.
  • Page 6: Notes On Transportation

    Purpose of This Manual This manual describes basic operations for operators of the single color (black ink) TM-J9000 printer, and the two color (black and red/green/ blue) TM-J9100 printer to enable safe and correct use of the printer. Unpacking The following items are included for the standard specification printer.
  • Page 7: Part Names

    Feeding paper using the included feeder guide allows you to insert a check straight. Also, the auto sheet feeder (ASF) model printers can feed up to 25 checks without manual feeding. Follow these steps to attach the feeder guide. Hold the edge of the feeder guide carefully. TM-J9000/J9100 User’s Manual 5...
  • Page 8 Make sure that the ejection lever is open. If it is closed, open it. The ejection lever is open. The ejection lever is closed. Note: Be careful not to hurt your fingers on the lever edge. 6 TM-J9000/J9100 User’s Manual...
  • Page 9 To remove the pocket, place the printer vertically as shown in the picture below; then while pushing up the lever on the bottom of the pocket, slightly push the pocket backward, and then pull it up. ➁ ➀ Push up the lever. TM-J9000/J9100 User’s Manual 7...
  • Page 10: Control Panel (Leds And Buttons)

    (The printer goes off line, and the ERROR LED comes on.) Note: The TM-J9000 has an INK LED for BLACK only, whereas the TM-J9100 has LEDs for both BLACK and COLOR. To insure print quality, some ink remains in the cartridge after the INK LED comes on.
  • Page 11: Cleaning Button

    When the printer is stored or not in use for an extended period, turn off the power switch and disconnect the power cord. TM-J9000/J9100 User’s Manual 9...
  • Page 12 A used cartridge may have some ink on the convex part of the bottom of the cartridge. Avoid touching that part to keep your hands clean. Seiko Epson recommends using genuine EPSON cartridges for your printer. Products of other manufacturers may cause damages that are not covered by EPSON’s warranties.
  • Page 13 Hold the knob at the top of the used ink cartridge and lift the cartridge out of the printer. (TM-J9100) Take a new ink cartridge out of its packaging, and remove the yellow tape. CAUTION: Do not remove any tape on which the EPSON logo is printed. TM-J9000/J9100 User’s Manual 11...
  • Page 14: Ink Cartridge Life

    ❏ Do not turn on or off the printer unnecessarily. ❏ Do not press the CLEANING button unless printing is faint or uneven. Note: Cartridge yields vary based on such factors as type of item printed, print settings, paper type, frequency of use, and temperature. 12 TM-J9000/J9100 User’s Manual...
  • Page 15 Be sure that the paper comes off the roll in the correct direction. Pull out the edge of the paper roll within the range “A” on the upper side of the case, close the roll paper cover, and tear off the fed paper roll with the manual cutter. TM-J9000/J9100 User’s Manual 13...
  • Page 16 English Processing Checks The TM-J9000/J9100 is capable of performing the following four actions on a check in a single pass: reading magnetic characters, scanning the image of both the face and the back, and printing a transaction record. Flow of Single Pass Processing Insert a check into the feeder section.
  • Page 17 Note on Using the Image Scanner The printer uses the image scanner to read cards. Use a USB interface because the image scanner requires it. If you use the optional UB series interface, no image data can be obtained. TM-J9000/J9100 User’s Manual 15...
  • Page 18: Inserting Cards

    When the card is ejected and ID LED flashes again, pull the card straight out of the slit. Note: Do not touch the card when it is being ejected. Doing so may cause distortion and other problems with the image data. 16 TM-J9000/J9100 User’s Manual...
  • Page 19: Cleaning The Print Head

    When printing becomes faint or uneven although the INK LED is not lit or flashing, press the CLEANING button for more than three seconds to run print head cleaning. During the cleaning process, the POWER LED keeps flashing. When the cleaning process ends, the printer is ready for printing. TM-J9000/J9100 User’s Manual 17...
  • Page 20 Dirt on the MICR unit may cause frequent magnetic character reading errors. Clean the MICR unit every 6 months or every 100,000 passes. Use KIC Products "Waffletechnology cleaning card (Part No. KW2663- CS2B15WS EPSON TM-J9100 WAFFLE WS CLEANING CARDS 15/ BOX)." Note: Do not use sticky cleaning sheets.
  • Page 21 Put your fingers on the tab marked “Pull Open,” and pull down the scanner unit. Note: When pulling down the scanner unit, avoid knocking it against the table or anything else to protect it from an excessive impact. TM-J9000/J9100 User’s Manual 19...
  • Page 22 If the scanner unit is not pushed in properly, a cover open error occurs, and the ERROR LED comes on. To attach the scanner cover, push it down into the connecting part firmly until it clicks in place. 20 TM-J9000/J9100 User’s Manual...
  • Page 23 Clean the TOF sensor every 6 months or every 100,000 passes by following these steps. Use KIC Products "Waffletechnology cleaning card (Part No. KW2663- CS2B15WS EPSON TM-J9100 WAFFLE WS CLEANING CARDS 15/ BOX)." Note: Do not use sticky cleaning sheets. They may cause a paper jam or machine failure.
  • Page 24: Troubleshooting

    ❏ When no ink cartridge is installed, the ERROR LED comes on. Install an ink cartridge. ❏ When the roll paper is enabled but no paper roll is installed, the ERROR LED comes on. Install a paper roll. 22 TM-J9000/J9100 User’s Manual...
  • Page 25: Paper Jams

    Remove the jammed paper or card. Reverse the steps above to return the scanner unit to its original position. Note: If the scanner unit is not pushed in properly, a cover open error occurs, and the ERROR LED comes on. TM-J9000/J9100 User’s Manual 23...
  • Page 26 Obtaining the Printer Driver and Technical Reference Guide Download the driver from the following web site to control the universal serial bus (USB). The technical reference guide describing related information on TM-J9000/J9100 development can also be downloaded from this web site. Customers in North America http://pos.epson.com/...
  • Page 27 Exclusive ink cartridge: Exclusive ink SJIC8(K) cartridge: For color 1: SJIC6(K) For color 2: SJIC7(R), SJIC7(B), SJIC7(G) Power supply +24 VDC ± 10% Current Printing consumption Operating Mean approx. 1.0A, Peak approx. 3.5A Standby Mean approx. 0.2A TM-J9000/J9100 User’s Manual 25...
  • Page 28 1,600,000,000 shots/nozzle (shots are defined as the number of pulses energized for the print head) Consumables Ink cartridge: 20,000,000 characters (using font B with EPSON standard print pattern in economy mode) Temperature Printing 10 ~ 35°C {50 to 95°F} Operating 10 ~ 40°C {50 to 104°F}...
  • Page 29 Check (single-ply): 0.09 ~ 0.13 mm {0.00354 ~ 0.00512 Card: 0.5 ~ 0.84 mm {0.020 ~ 0.033 in} Curvature Card: 2 mm {0.079 in} or less (ISO/IEC7810) allowance Life 1,000,000 sheets (total of both sides scanning on check and card scanning) TM-J9000/J9100 User’s Manual 27...
  • Page 30: Weee (Waste Electrical And Electronic Equipment) Directive

    WEEE (Waste Electrical and Electronic Equipment) Directive This information only applies to customers in the European Union, according to Directive 2002/96/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL OF 27 January 2003 on waste electrical and electronic equipment (WEEE) and legislation transposing and implementing it into the various national legal systems.
  • Page 31 Česky Lietuviškai Štítek s přeškrtnutým odpadkovým košem na kolečkách, Užbraukta ratuota šiukšliadėžės etiketė, kurią rasite ant který lze nalézt na výrobku, označuje, že tento product se jūsų produkto, reiškia, kad šis produktas neturėtų būti nemá likvidovat s běžným domovním odpadem. V zájmu išmestas kartu su įprastinėmis buitinėmis šiukšlėmis.
  • Page 32 Printed in China...

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Tm-j9100

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