Page 1 MODEL FO-2950M FACSIMILE OPERATION MANUAL 1. Installation 2. Sending Documents 3. Receiving Documents 4. Making Copies 5. Making Telephone Calls 6. Answering Machine Hookup 7. Special Functions 8. Printing Lists 9. Maintenance 10. Troubleshooting...
Page 2 Declaration of Conformity SHARP LASER FACSIMILE, FO-2950M This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 3: Introduction
Fine /Halftone: 196 lines/inch (7.7 lines/mm) Super fine: 391 lines/inch (15.4 lines/mm) PC: Enhanced 600 dpi *Based on ITU-T Test Chart #1 at standard resolution in Sharp special mode, excluding time for protocol signals (i.e., ITU-T phase C time only).
Page 4 Halftone (grayscale) 64 levels (PC scan: 256 levels) 200 sheets (20-lb. letter paper) Paper tray capacity MMR, MR, MH, Sharp (H2) Compression scheme Applicable telephone line Public switched telephone network ITU-T (CCITT) G3 mode Compatibility Horizontal: 406 lines/inch (16 lines/mm) Printing resolution Vertical: 391 lines/inch (15.4 lines/mm)
Page 5: Important Safety Information
Approx. 13.8 lbs. (6.3 kg) Weight As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units.
Page 6 - Liquid has been spilled into the machine or the machine has been exposed to rain or water. - The machine produces odors, smoke, or unusual noises. - The power cord is frayed or damaged. - The machine has been dropped or the housing damaged. •...
Page 7: Table Of Contents
Table of Contents Introduction Important safety information ....... . 3 Table of Contents A Look at the Operation Panel 1.
Page 8 Table of Contents 6. Answering Machine Hookup Connecting an Answering Machine ......81 Optional A.M. Mode Settings ......84 7.
Page 9: A Look At The Operation Panel
A Look at the Operation Panel 10 11 TEL FAX A.M. FUNCTION VOLUME DOWN RECEPTION SPEED RESOLUTION BROADCAST PAPER TONER LINE MODE DIAL CHECK EMPTY IN USE IN USE REDIAL HOLD/ PQRS WXYZ REDUCTION/ SEARCH COPY/HELP ENLARGEMENT 16/POLL SPEAKER START STOP 17/G1 18/G2...
Page 10 Panel release Grasp this release and pull toward you to open the operation panel. PC IN USE light This blinks when data is being sent to or from the computer connected to the fax machine. LINE IN USE light This lights when the fax machine is using the telephone line. RECEPTION MODE key Press this key to select the reception mode.
Page 11 REDUCTION/ENLARGEMENT key Press this key to select an enlargement or reduction setting when making a copy of a document. STOP key Press this key to cancel an operation before it is completed. START key Press this key to begin transmission when using Speed Dialing, Direct Keypad Dialing, or Normal Dialing.
Page 12: Installation
Rapid Key Original labels document support Received document tray Handset Operation manual Handset cord Telephone line cord Toner cartridge Paper tray Drum cartridge (comes pre-installed Sharp Laser in machine) Multifunction CD-ROM...
Page 13: Connections
Connections Connections Points to keep in mind when setting up Do not place the machine and Do not place the machine near the drum cartridge in direct heaters or air conditioners. sunlight. Keep dust away from the Keep the area around the machine.
Page 14 Connections Connecting the Handset Connect the handset as shown and place it on the handset rest. ♦ The ends of the handset cord are identical, so they will go into either jack. Make sure the handset cord goes into the jack marked with a handset symbol on the side of the machine!
Page 15 Connections Connecting the power cord Plug the power cord into a 120 V, 60 Hz, grounded AC (3-prong) outlet. Caution! Do not plug the power cord into any other kind of outlet. This will damage the machine and is not covered under the warranty. The machine does not have a power on/off switch, so the power is turned on and off by...
Page 16 Connections Connecting the telephone line cord Insert one end of the line cord into the jack on the left of the machine marked TEL. LINE. Insert the other end into a standard (RJ11C) single-line wall telephone jack. Be sure to insert the line into the TEL.
Page 17 Connections Attaching the paper tray and document supports Attach the paper tray. Attach the received document tray. Attach the original document support. ♦ Make sure the front side of the support faces you (the support should curve slightly toward you).
Page 18 Connections Extension phone (optional) If desired, you can connect an extension phone to the TEL. SET jack on the fax. ♦ To connect an answering machine to your fax, see Chapter 6, Answering Machine Hookup. Remove the seal covering the TEL. SET jack.
Page 19: Installing The Toner Cartridge
3,750 letter-size pages. ♦ The drum cartridge can print approximately 20,000 letter-size pages. When replacing the drum cartridge, use a Sharp FO-29DR drum cartridge. Follow the steps below to install the toner cartridge and prepare the drum cartridge.
Page 20 Installing the Toner Cartridge The drum cartridge has been installed at the factory. Gently pull the paper tab to remove the black sheet of protective paper from the cartridge. • Be careful not to tear the paper nor leave any pieces of paper in the machine.
Page 21 Installing the Toner Cartridge Hold the toner cartridge by the handle with the stamped markings on the cartridge facing upwards, and insert the cartridge into the print compartment. Place your thumb on the center of the handle where it is marked PUSH, and push the handle down and in so that the cartridge fits into place.
Page 22 Installing the Toner Cartridge Reset the toner counter by pressing FUNCTION the following keys: CLR TONER COUNT Display shows: PRESS START KEY START Reset the drum counter by pressing the following keys: FUNCTION • Note: This setting is only necessary after you have replaced the drum cartridge (not after replacing the toner cartridge).
Page 23: Loading Printing Paper
Loading Printing Paper Loading Printing Paper You can load up to 200 sheets of letter, A4 or legal paper (max. 20 lbs.) in the paper tray. Caution! Do not use the blank side of paper that has already been printed on. If you are going to load legal size paper, pull out the paper tray extension.
Page 24 Loading Printing Paper Insert the stack of paper firmly into the tray, print side up. • Make sure that the stack is not higher than the marked line. Loading too much paper may cause paper jams and misfeeds. • If paper remains in the tray, take it out and combine it into a single stack with the new paper before adding the new paper.
Page 25 Loading Printing Paper The fax has been set at the factory to scale the size of received faxes to letter size paper. If you have loaded legal paper, you must change the paper size setting to legal. Press these keys: FUNCTION The display will show: PAPER SIZE SET...
Page 26: Setting Up The Multifunction Interface
Setting Up the Multifunction Interface Setting Up the Multifunction Interface To enable the multifunction features of your fax, connect it to your computer and install the Multifunction software. Connecting the parallel cable Connect the fax machine to your computer with a parallel cable. ♦...
Page 27 Note: There is normally no need to change the parallel port setting in your computer's setup (BIOS) program. However, if you find that the Sharp Laser Multifunction fax does not operate well when scanning or printing, you may need to change the setting. In this case select ECP,...
Page 28 Windows 95/98: 30 MB Windows NT 4.0: 35MB ♦ The Sharp Laser Multifunction software cannot be installed by Plug and Play. If the New Hardware Found box appears when you turn on your computer, click the Cancel button to exit the dialog box.
Page 29 Online Guide on the CD. To open the guide, follow these steps: 1. Insert the Sharp Laser Multifunction CD into your CD-ROM drive. (If the Sharp Laser Multifunction Setup window appears, click Cancel and then Exit Setup to close the window.) 2.
Page 30: Entering Your Name And Fax Number
Entering Your Name and Fax Number Entering Your Name and Fax Number Before you can begin using Once you enter this your fax machine, you must information, it will enter your name and fax automatically appear at (telephone) number. You the top of each fax page also need to set the date you send.
Page 31 Entering Your Name and Fax Number Press the # key twice. (Or the UP key twice.) The display will show: Note: When scrolling through the settings, you can press the UP key OWN NUMBER SET in place of the # key, and the PRESS START KEY DOWN key in place of the * key.
Page 32 Up to 24 characters can be entered. SPEAKER Example: SHARP = 77777 444 22 7777 SPACE = ♦ To enter two letters in succession that require the same key, press the SPEAKER key after entering the first letter.
Page 33 Entering Your Name and Fax Number Press the START key. START The display will show: SECURITY SELECT 1=ON, 2=OFF Press the STOP key to return to the STOP date and time display.
Page 34: Setting The Date And Time
Setting the Date and Time Setting the Date and Time The date and time appear in the display and are printed at the top of every page you fax. Set the date and time by pressing the keys on the operation panel as shown below.
Page 35 Setting the Date and Time Press the START key. START • The currently set date will appear in the display. Enter a two-digit number for the month (“01” for January, “02” for February, “12” for December, etc.). Example: January • To correct a mistake, press the SPEED DIAL key to move the cursor back to the mistake and then enter the correct number.
Page 36 Setting the Date and Time Press the START key to start the START clock. The display will show: DAY LIGHT SAVING 1=YES, 2=NO Press the STOP key to return to the STOP date and time display. Daylight Saving Time If desired, you can set the clock to move forward and backward automatically at the beginning and end of Daylight Saving Time.
Page 37: Setting The Reception Mode
Setting the Reception Mode Setting the Reception Mode Your fax machine has three modes for receiving incoming calls and faxes: TEL mode: Select this mode when you want to receive both phone calls and faxes on the line connected to the fax machine. All calls, including faxes, must be answered by picking up the fax machine's handset or an extension phone connected to the same line.
Page 38 Setting the Reception Mode Selecting the receiving unit If you have connected the fax machine to a computer and installed the Multifunction software, you can choose whether to have incoming faxes received to the fax machine or the computer. ♦ The initial setting is FAX (reception to the fax machine). Press these keys: FUNCTION The display will show:...
Page 39 Setting the Reception Mode If you selected reception to the computer but also want to receive RECEPTION voice calls, set the reception mode of MODE A.M. the fax machine to TEL. • You must answer all calls using the fax’s handset. The Multifunction Desktop will receive a fax only if the sending machine issues a fax tone.
Page 40: Volume Adjustment
Volume Adjustment Volume Adjustment You can adjust the volume of the speaker, handset, and ringer using the UP and DOWN keys. DOWN key UP key Speaker Press the SPEAKER key. SPEAKER Press the UP or DOWN key. DOWN Display: JAN-29 01:44 SPEAKER : HIGH JAN-29 01:44 SPEAKER : MIDDLE...
Page 41 Volume Adjustment When the display shows the desired volume level, press the SPEAKER SPEAKER key to turn off the speaker. Handset Lift the handset. Press the UP or DOWN key. Display: DOWN JAN-29 01:44 RECEIVER : HIGH JAN-29 01:44 RECEIVER : MIDDLE JAN-29 01:44 RECEIVER : LOW When the display shows the desired...
Page 42 Volume Adjustment Ringer Press the UP or DOWN key. (Make sure the SPEAKER key has not been DOWN pressed.) • The ringer will ring once at the selected level, and then the date and time will reappear in the display. Display: JAN-29 01:44 RINGER : HIGH...
Page 43 Volume Adjustment Beep length Your fax machine normally signals the end of transmission, reception, or copying with a 3-second beep. If desired, you can change the duration of the beep to 1 second or turn the beep off. Press these keys: FUNCTION The display will alternately show: BEEP LENGTH...
Page 44: Sending Documents
2. Sending Documents Transmittable Documents Size and weight The size and weight of documents that you can load in the document feeder depend on whether you load one page at a time or several pages at once. Loading one page at a time: 8.5"...
Page 45 Transmittable Documents Note: Letters or graphics on the edges of a document will not be scanned. Letters in the 0.2"(5 mm) shaded area will not be scanned. 0.16"(4 mm) 0.16"(4 mm) 0.2"(5 mm) Other restrictions ♦ The scanner cannot recognize yellow, greenish yellow, or light blue ink.
Page 46: Loading The Document
Loading the Document Loading the Document Up to 20 pages can be placed in the feeder at one time. The pages will automatically feed into the machine starting from the bottom page. ♦ If you need to send or copy more than 20 pages, place the additional pages gently and carefully in the feeder just before the last page is scanned.
Page 47 Loading the Document Adjust the resolution and/or contrast settings (if desired) as explained in RESOLUTION the section Resolution and Contrast on the following pages, then dial the receiving machine as explained in Sending a Fax by Normal Dialing which appears later in this section. Removing a document from the feeder If you need to remove a document from the feeder,...
Page 48 Loading the Document Remove the document. Close the operation panel, making sure it clicks into place.
Page 49: Adjusting The Resolution And Contrast
Adjusting the Resolution and Contrast Adjusting the Resolution and Contrast If desired, you can adjust the resolution and contrast before sending a document. You must adjust the The default resolution settings each time you setting is STANDARD don’t want to use the and the default contrast default settings.
Page 50 Adjusting the Resolution and Contrast Load the document(s). • The document must be loaded before the resolution and contrast can be adjusted. Press the RESOLUTION key one or JAN-29 01:44 more times until the desired STANDARD :AUTO resolution and contrast settings appear in the display.
Page 51 Adjusting the Resolution and Contrast Changing the default resolution If desired, you can change the default resolution for faxing documents to FINE. Follow the steps below. Press these keys: FUNCTION The display will show: FINE PRIORITY 1=YES, 2=NO Press 1 (YES) to set the default resolution to FINE, or 2 (NO) to set it to STANDARD.
Page 52: Sending A Fax By Normal Dialing
Sending a Fax by Normal Dialing Sending a Fax by Normal Dialing With Normal Dialing, you pick up the handset (or press the SPEAKER key) and dial by pressing the number keys. ♦ If a person answers, you can talk with them through the handset before sending the fax.
Page 53 Sending a Fax by Normal Dialing Wait for the connection. Depending on the setting of the receiving machine, you will either hear a Beep facsimile reception tone or the other person will answer. • If the other party answers, ask them to press their Start key (if you pressed the SPEAKER key, pick up the handset to speak with them).
Page 54: Sending A Fax By Automatic Dialing
Sending a Fax by Automatic Dialing Sending a Fax by Automatic Dialing You can dial a fax or telephone number by simply pressing a Rapid Key, or by pressing the SPEED DIAL key and entering a two-digit number. To use a Rapid Key or Speed Dial number, you must first program the full fax number in the Rapid Key or Speed Dial number.
Page 55 Sending a Fax by Automatic Dialing Storing fax and telephone numbers for Automatic Dialing Press these keys: FUNCTION The display will show: FAX/TEL # MODE 1=SET,2=CLEAR Press the 1 key to select SET. The display will show: FAX/TEL # SET SPEED # OR RAPID To store a number in a Rapid Key, Example:...
Page 56 Step 7.) SPACE = SPEAKER Example: SHARP = 77777 444 22 7777 ♦ To clear a mistake, press the SPEED DIAL key. ♦ To enter two letters in succession that require the same key, press the SPEAKER key after entering the first letter.
Page 57 Sending a Fax by Automatic Dialing Press 1 if the number programmed is an area code or access code to be used for Chain Dialing (see Chain Dialing for area and access codes below). Press 2 (or START) if the number is a regular fax or voice number.
Page 58 Sending a Fax by Automatic Dialing Press 2 to select CLEAR. Press the Rapid Key or enter the Speed Dial number (press the number keys) that you want to clear. Example: Speed Dial 01 Press the START key. START Return to Step 3 to clear another STOP Step 3 or number, or press the STOP key to...
Page 59 Sending a Fax by Automatic Dialing Dual Access The fax machine features full dual access, which means that you can load a document and dial by automatic dialing even when the fax machine is occupied with another operation. After you dial, your document will be immediately scanned into memory and then transmitted once all previously set operations have been completed.
Page 60 Sending a Fax by Automatic Dialing If you do not press the START key or the STOP key within one minute, the transmission will be canceled and the pages already scanned cleared from memory. You will need to retransmit all pages of the document.
Page 61 Sending a Fax by Automatic Dialing Speed Dialing If the number you want to dial has been programmed in a Speed Dial number, you can dial it by pressing the SPEED DIAL key and then entering the Speed Dial number. Load the document(s).
Page 62 Sending a Fax by Automatic Dialing Direct Keypad Dialing You can also enter a full number with the number keys and then press the START key to begin dialing. You can use this method to dial a full number when you don’t need to speak to the other party before faxing. Load the document(s).
Page 63 Sending a Fax by Automatic Dialing Searching for an auto-dial number If you don’t remember the Rapid Key or Speed Dial number in which you have programmed a particular fax number or E-mail recipient, you can search for the number by following the steps below. Once you have found the number, you can dial and transmit the loaded document by simply pressing the START key.
Page 64 Sending a Fax by Automatic Dialing Press the # key or the * key to scroll through the names (numbers if you pressed 0). Stop when the desired name appears in the display. • If no names have been stored that begin with the entered letter, you will scroll from the next name, in alphabetical order, in the list.
Page 65 Sending a Fax by Automatic Dialing Enter a 2-digit number from 01 to 15 for the number of minutes of the interval. Example: 3 minutes Press the STOP key to return to the STOP date and time display. Recall times for automatic dialing If desired, you can change the maximum number of automatic redialing attemps made when the line is busy.
Page 66 Sending a Fax by Automatic Dialing Checking and cancelling transmission jobs To display information on currently set transmission (and polling) jobs, follow the steps below. You can also cancel a job with this procedure. Press these keys. FUNCTION • The display will show ACTION STATUS and the number of transmission jobs, and then information on the first job.
Page 67 Sending a Fax by Automatic Dialing Error Correction Mode The fax machine is set to automatically correct any distortions in a transmission due to noise on the telephone line before printing at the receiving end. This function is called Error Correction Mode (ECM). ECM is effective for both transmissions and receptions, and is only effective when the other fax machine also has ECM.
Page 68 Sending a Fax by Automatic Dialing Quick Online When you transmit a document, the fax machine normally dials the receiving party and begins transmitting while scanning is still in progress. This function is called Quick Online. If desired, you can turn off Quick Online and have the fax machine wait until all pages have been scanned before dialing.
Page 69: Receiving Documents
3. Receiving Documents Using FAX Mode To select FAX mode, press the RECEPTION MODE key until the arrow in the display points to FAX. RECEPTION A.M. MODE When the reception mode is set to FAX, the fax machine will automatically answer all calls on four rings and receive incoming faxes.
Page 70 Using FAX Mode Changing the number of rings If desired, you can change the number of rings on which the fax machine answers incoming calls in FAX mode. Any number from 1 to 5 can be selected. Press these keys: FUNCTION The display will show: NUMBER OF RINGS...
Page 71: Using Tel Reception Mode
Using TEL Reception Mode Using TEL Reception Mode To select TEL mode, press the RECEPTION MODE key until the arrow in the display points to TEL. RECEPTION MODE A.M. When the reception mode is set to TEL, you must answer all calls by picking up the fax machine’s handset or an extension phone connected to the same line.
Page 72 Using TEL Reception Mode If the other party first speaks with you and then wants to send a fax, press the START key after speaking. (Press your START key before the sender presses their Start key.) • When RECEIVING appears in the display, hang up.
Page 73 Using TEL Reception Mode If the fax doesn't respond, or if the other party first talks to you and then wants to send a fax, press 5, *, and * on the extension phone (only on a tone dial phone). This signals the fax to begin reception.
Page 74 Using TEL Reception Mode Press the STOP key to return to the STOP date and time display. Turning off detection of the Tel/Fax Remote Number If you don't intend to ever activate fax reception from an extension phone, you can turn off detection of the above TEL/FAX REMOTE NUMBER.
Page 75 Using TEL Reception Mode Fax Signal Receive Your fax will automatically begin reception if you hear a soft fax tone after answering a call on your fax or an extension phone. If you use a computer fax modem to send documents on the same line, you must turn this function off in order to prevent your fax from mistakenly attempting to receive documents from the computer fax modem.
Page 76 Using TEL Reception Mode Reception Ratio The fax has been set at the factory to automatically reduce the size of received documents to fit the size of the printing paper. This ensures that data on the edges of the document are not cut off. If desired, you can turn this function off and have received documents printed at full size.
Page 77: Substitute Reception To Memory
Substitute Reception to Memory Substitute Reception to Memory In situations where printing is not possible, such as when your fax runs out of paper, the toner cartridge needs replacement, or the paper jams, incoming faxes will be received to memory. When you have received a document in memory, CAN’T PRINT DATA will appear in the display, alternating with a message indicating the problem.
Page 78: Making Copies
4. Making Copies Your fax can also be used to make copies. Single and multiple copies (up to 99 per original) can be made, enabling your fax to double as a convenience office copier. Load the document(s) face down. (Maximum of 20 pages.) •...
Page 79 Making Copies • REDUCE/ENLARGE: If you want to reduce or enlarge the REDUCTION/ copy, press the REDUCTION/ ENLARGEMENT ENLARGEMENT key until the desired percentage appears in the display (you can also scroll through the percentages with the UP and DOWN keys). The selections are as follows: 100% (no reduction/enlargement) AUTO (auto reduction to fit the...
Page 80 Making Copies Copy Cut-off When making a copy of a document that is longer than the printing paper, use the copy cut-off setting to select whether the remaining part of the document will be cut off or printed on a second page. The initial setting is YES (cut off the remainder).
Page 81: Making Telephone Calls
5. Making Telephone Calls Your fax machine can be used like a regular telephone to make and receive voice calls. ♦ To make or receive a voice call, the power must be on. Pick up the handset or press the SPEAKER key.
Page 82 Making Telephone Calls Comments: ♦ While the handset of the fax is lifted (off hook), an extension phone connected directly to the fax cannot be used to speak with the other party. ♦ The fax may interrupt a voice call received on an extension phone if the reception mode is set to A.M.
Page 83: Answering Machine Hookup
6. Answering Machine Hookup Connecting an Answering Machine If desired, you can connect an answering machine to your fax machine's TEL. SET jack. This will allow you to receive both voice messages and faxes when you are out. Remove the seal covering the TEL. SET jack.
Page 84 Connecting an Answering Machine Changing the outgoing message The outgoing message (OGM) of your answering machine should be changed to inform callers who want to send a fax to press their Start key. For example, your message might go as follows: “Hello.
Page 85 Connecting an Answering Machine Set your answering machine to auto answer. ♦ Your answering machine must be set to answer on a maximum of two rings. If not, you may not be able to receive faxes sent by auto- matic dialing. ♦...
Page 86: Optional A.m. Mode Settings
Optional A.M. Mode Settings Optional A.M. Mode Settings If necessary, you can use the following settings to improve the response of the answering machine hookup to incoming calls. Quiet Detect Time The fax machine is set to take over the line and begin reception if it detects 4 seconds of silence after the answering machine answers.
Page 87 Optional A.M. Mode Settings Press the STOP key to return to the STOP date and time display. Fax when Answering machine Fails When this function is turned on, your fax will answer the call after 5 rings if the answering machine for some reason fails to answer before that time.
Page 88: Special Functions
7. Special Functions Broadcasting The Broadcasting function allows you to send the same document to as many as 30 different locations with just one operation. First load the document, then enter the numbers of the receiving machines. The document will be automatically transmitted to each location. ♦...
Page 89 Broadcasting Press the START key. START The display will show: SET RESOLUTION PRESS RESO. KEY RESOLUTION • If desired, adjust the resolution and/ or contrast. Press the START key. Transmission START begins. • A Transaction Report is automatically printed out after Broadcasting is completed.
Page 90 Broadcasting Broadcasting using a Group Key If the fax machines to which you want to broadcast have all been programmed into one Group Key (see Storing numbers in Group Keys which follows), you can perform the broadcasting operation using the following simplified procedure: Load the document(s).
Page 91 Broadcasting Storing numbers in Group Keys Group Keys allow you to dial a group of fax numbers by simply pressing the appropriate Group Key once. To store a group of numbers in a Group Key, follow the steps below. Rapid Keys 17/G1 through 20/G4 can be used as Group Keys. Note that one key cannot be simultaneously programmed as both a Group Key and a Rapid Key.
Page 92 Broadcasting Enter fax numbers using one or both of the following methods: • Press one or more Rapid Keys. • Enter one or more Speed Dial numbers with the numeric keys. (Example) Press the START key. START Return to Step 3 to program another Group Key, or press the STOP key STOP Step 3 or...
Page 93: Distinctive Ring (Requires Subscription To Service)
Distinctive Ring Distinctive Ring (Requires Subscription to Service) Important: ♦ To use distinctive ring, you must subscribe to a distinctive ring service from your local phone company. ♦ Your fax machine may not be compatible with some distinctive ring services. Distinctive ring is a service offered by some local telephone companies whereby they assign an additional second number to your regular single line.
Page 94 Distinctive Ring Press a number from 1 to 3 to select the ring pattern below that matches your second number’s ring pattern. Or, press 4 to have your fax automatically answer your normal telephone number. Press 5 to turn off the distinctive ring function.
Page 95 Distinctive Ring ♦ When using distinctive ring, you must set the reception mode of your fax machine to FAX. When your designated fax number is dialed, your fax will automatically answer and begin reception after two rings. Note that other devices on the same line will also ring until your fax answers.
Page 96: Cover Sheet
Cover Sheet Cover Sheet You can have the fax generate a cover sheet and send it as the last page of each of your fax transmissions. You can select For the recipient's a message. name to appear, you must dial using a Speed Dial or Rapid Key number with the name programmed.
Page 97 Cover Sheet Press 1 (YES) to turn on the cover sheet function, or 2 (NO) to turn it off. The display will briefly show your selection, and then: AUTO PRINT OUT 1=YES, 2=NO Press the STOP key to return to the STOP date and time display.
Page 98 Cover Sheet Select a message by entering a number from 1 to 4: 1: URGENT (Example) 2: IMPORTANT 3: CONFIDENTIAL 4: PLS. DISTRIBUTE Dial the receiving machine and transmit the document. Note: To cancel a header message selection, press the STOP key or remove the document from the feeder.
Page 99: Batch Page Numbering
Batch Page Numbering Batch Page Numbering You can change the page numbering of the fax from simple numbering (“P.01”, “P.02”, etc.) to batch numbering, which means that a slash and the total number of pages are added after each page number (for example, “P.
Page 100 Batch Page Numbering Dial the receiving machine and transmit the document. Comments: ♦ If you need to cancel a batch number entry, remove the document from the feeder or press the STOP key. ♦ If the number of pages actually transmitted does not coincide with the batch number entered, the alarm will sound and PAGE COUNT ERROR will appear in the display.
Page 101: Blocking Reception Of Unwanted Faxes
Blocking Reception of Unwanted Faxes Blocking Reception of Unwanted Faxes The Anti Junk Fax function allows you to block reception of faxes from parties which you specify. This saves paper by not printing out unwanted “junk” faxes. To use this function, follow the steps below to turn it on, and then enter the fax numbers from which you do not want to receive faxes as indicated in the procedure that follows.
Page 102 Blocking Reception of Unwanted Faxes Press these keys: FUNCTION The display will show: STORE JUNK FAX # 1=SET, 2=CLEAR Press 1 to enter a number in the Anti CLEAR Junk Number List, or 2 to clear a number from the list. Entering: Enter a 1-digit number from 1 to 5 with the numeric keys.
Page 103: Polling (Requesting A Fax Transmission)
Polling (Requesting a Fax Transmission) Polling (Requesting a Fax Transmission) Polling allows you to call another fax machine and have it send a document to your machine without operator assistance. In other words, the receiving fax machine, not the transmitting fax machine, initiates the transmission.
Page 104 Polling (Requesting a Fax Transmission) Requesting transmission Dial the fax machine you want to poll using one of the following methods: • Pick up the handset (or press the SPEAKER key) and dial the full number. Wait for the fax PQRS WXYZ answerback tone.
Page 105 Polling (Requesting a Fax Transmission) Being polled (Memory polling) To let another fax machine poll your fax machine, you must first store the document in memory using the following procedure. Transmission will take place when the other fax machine calls your fax machine and activates polling.
Page 106 Polling (Requesting a Fax Transmission) Press 1 to select SET. Press 1 to allow polling only once, or ONCE REPEAT 2 to allow polling an unlimited number of times. Press the START key. START • The document is scanned into memory and your fax goes on polling standby.
Page 107 Polling (Requesting a Fax Transmission) Polling security Polling Security allows you to prevent unauthorized polling of your machine. When this function is turned on, polling will only take place when the fax number of the polling fax machine has been entered in your machine's list of permitted fax numbers (called "passcode numbers").
Page 108 Polling (Requesting a Fax Transmission) Storing and clearing fax numbers for polling permission You can store up to 10 fax numbers in your machine's list of permitted numbers. Press these keys: FUNCTION The display will show: PASSCODE # MODE 1=SET, 2=CLEAR Press 1 to store a number, or 2 to clear CLEAR a number.
Page 109: Timer Operations
Timer Operations Timer Operations The Timer function allows you to set up a transmission or polling operation to be performed automatically at a time you specify. Up to three operations can be set at any one time, and the times they will be performed can be specified up to one week in advance.
Page 110 Timer Operations Enter the time at which you want the operation to take place (2 digits for the hour and 2 digits for the minute). Example: 9:25 Press the * key to select A.M. or the A.M. P.M. # key to select P.M. Enter a 1-digit number for the day of the operation (skip this step if the operation will be performed within...
Page 111 Timer Operations Adjust the resolution and/or contrast RESOLUTION if desired (skip to the next step if you don't want to change settings). Press the START key. START • If this is a transmission, the document is scanned into memory. To cancel a timer operation If you need to cancel a timer operation after it has been set, follow the steps below.
Page 112: Printing Lists
8. Printing Lists You can print lists showing settings and information entered in the fax machine. You can also print out reports on recent activity and individual operations after they are completed. The lists and reports are described on the following pages. To print a list, follow the steps below.
Page 113 Printing Lists Explanation of headings The name or fax number of the other machine involved in SENDER/ the transaction. If that machine does not have an ID RECEIVER function, the communication mode will appear (for example, “G3”). START The time at which transmission/reception started. TX/RX TIME Total time taken for transmission/reception.
Page 114 Printing Lists CANCEL - The transaction was cancelled because the STOP key was pressed, no document was in the feeder, or the other machine requested transmission using a function which your fax machine does not have. If you were attempting to fax, make sure a document is in the feeder. If you were receiving, contact the faxing party to see how they are trying to send to you.
Page 115 Printing Lists Timer List This list shows the timer operations that are currently set, and whether the Memory Polling function is turned on. Telephone Number List This list shows the fax numbers that have been programmed for automatic dialing. Passcode List This list shows settings made for polling security, your name and fax/ telephone number as entered in the machine, and a sample of the header printed at the top of every page you transmit (HEADER PRINT).
Page 116 Printing Lists Option Setting List This list shows the current status of the option settings. Junk Fax Number List This list shows the numbers that are blocked by the Anti Junk function.
Page 117 Printing Lists Group List This list shows the fax numbers that have been programmed into each Group Key. Transaction Report This report is printed out automatically after an operation is completed to allow you to check the result. Your fax machine is set at the factory to print out the report only when an error occurs.
Page 118 Printing Lists Press a number from 1 to 5 to select the condition for printing. ALWAYS PRINT A report will be printed after each transmission, reception, or error. ERR/TIMER/MEM A report will be printed after an error, timer operation, or memory transmission.
Page 119: Maintenance
9. Maintenance Scanning glass and rollers Clean the scanning glass and rollers frequently to ensure that your transmitted images and copies are of the highest quality. Open the operation panel (grasp the panel release and pull up), and wipe the scanning glass, rollers and white backplate with a soft cloth. ♦...
Page 120: Replacing The Toner Cartridge
REPLACE TONER will appear in the display. Printing will no longer be possible. Replace the toner cartridge with the following cartridge: Sharp FO-29ND toner cartridge Grasp the print compartment cover at both sides as shown, and pull up to open the cover.
Page 121: Replacing The Drum Cartridge
When finished, press the STOP key to return to the date and time display. Replace the drum cartridge with the following cartridge: Sharp FO-29DR drum cartridge Grasp the print compartment cover at both sides as shown, and pull up to open the cover.
Page 122 Maintenance Grasp the finger hold on the toner cartridge handle where it is marked PUSH, and pull the handle out. Rehold the handle and pull the toner cartridge out of the compartment. • Place the toner cartridge on a sheet of paper on a level surface.
Page 123 Maintenance Insert the drum cartridge into the print compartment, aligning the guides on the cartridge with the runners on the sides of the compartment. Gently pull the paper tab to remove the black sheet of protective paper from the drum cartridge. •...
Page 124: Cleaning The Drum Cartridge
Maintenance Cleaning the drum cartridge If you find that characters or parts of an image are missing from your printed pages, the drum in the drum cartridge may need cleaning. Follow the steps below to clean the drum. Grasp the print compartment cover at both sides as shown, and pull up to open the cover.
Page 125 Maintenance Take a sheet of clean paper and roll it into a tube. Roll it tightly so that the diameter of the holes at each end is less than the thickness of your little finger. Gently wipe the surface of the drum with the rolled-up paper to remove any particles of toner caked on the drum.
Page 126: Troubleshooting
10. Troubleshooting Problems and Solutions Line error Problem Solution LINE ERROR appears in Try the transaction again. If the error persists, check the display. the following: • Check the connection. The cord from the TEL. LINE jack to the wall jack should be no longer than six feet.
Page 127 Problems and Solutions Dialing and transmission problems Problem Solution No dial tone when you • Make sure the handset cord is connected to the pick up the handset or correct jack. See Connecting the handset in press the SPEAKER key. Connections in Chapter 1.
Page 128 Problems and Solutions Reception and copying problems Problem Solution The fax machine doesn't • Make sure that the reception mode is set to FAX. If receive documents you subscribe to a distinctive ring service, make automatically. sure that the Distinctive Ring function is set to the correct ring pattern.
Page 129: Answering Machine Connection
Problems and Solutions The quality of copies is • Any dirt or material on the scanning glass will poor and/or black spots cause spots to appear on copies and transmitted appear. faxes. Clean the scanning glass as explained in Chapter 9. Dots appear at regular •...
Page 130: General Problems
General problems Problem Solution Nothing appears in the • Make sure the power cord is properly plugged into display. a power outlet. • Connect another electrical appliance to the outlet to see if it has power. The machine does not •...
Page 131 Problems and Solutions Using the RESET key If the fax machine stops responding when you press any of the operation panel keys, you must reset it. This can be done as follows: Grasp the print compartment cover at both sides as shown, and pull up to open the cover.
Page 132: Messages And Signals
Messages and Signals Messages and Signals Display messages CAN’T PRINT DATA A fax has been received to memory because printing is not possible. This message will alternate with a message that indicates the problem. The fax will print out automatically when the problem is resolved. CHECK PAPER SIZE The paper size setting is incorrect.
Page 133 Messages and Signals MEMORY IS FULL The memory is full. This may occur during fax reception if too much data is received before the pages can be printed out. If faxes have been received to memory because printing is not possible (an additional message will indicate the problem), resolve the problem so that printing can continue (see Substitue Reception to Memory in Chapter 3).
Page 134: Audible Signals
Messages and Signals SIZE ERROR The paper size setting is longer than the paper loaded in the tray. Change the paper size setting as explained in Loading Printing Paper in Chapter 1. This message also appears if paper smaller than letter size has been loaded.
Page 135: Clearing Paper Jams
Clearing Paper Jams Clearing Paper Jams Clearing a jammed document If the original document doesn’t feed properly during transmission or copying, or DOCUMENT JAMMED appears in the display, first try pressing the START key. If the document doesn't feed out, open the operation panel and remove it.
Page 136 Clearing Paper Jams Clearing jammed printing paper If most of the jammed page is protruding from the back of the fax, pull the paper release lever toward you and try pulling the page out. If the jammed page comes out, take out the rest of the paper in the tray, straighten the stack, put it back in the paper tray, and push down the paper...
Page 137 Clearing Paper Jams Grasp the finger hold on the toner cartridge handle where it is marked PUSH, and pull the handle out. Rehold the handle and pull the toner cartridge out of the compartment. • Place the toner cartridge on a sheet of paper on a level surface.
Page 138 Clearing Paper Jams Gently pull the jammed paper out of the machine. • If needed, turn the wheel on the right side of the fusing unit to eject the paper from the machine. • Caution! Do not use excessive force to pull Fusing unit the jammed paper out.
Page 139: Fcc Regulatory Information
If you have any questions or problems which cannot be solved by reading this manual, please contact Sharp Electronics Corporation at Sharp Plaza, Mahwah, NJ 07430-2135. The customer number is 800-237-4277.
Page 140 22-22 Nagaike-cho, Abeno-ku, Osaka, Japan Local suppliers are listed below. Please contact the nearest supplier for additional information. (Country) (Name and Telephone Number) U.S.A Sharp Document Network System of America Telephone number for information : 1-800-237-4277 Emergency telephone number : 1-800-255-3924 Canada Sharp Electronics of Canada Ltd.
Page 141 S H A R P Date Revised : Date Issued July. 16. 1999 MATERIAL SAFETY DATA SHEET (2/2) MSDS No. P-00102 Section 5. Health Hazard Data Emergency and First Aid Procedures : Inhalation ; Remove to fresh air. If effects occur, consult medical personnel. ;...
Page 142: Quick Reference Guide
Quick Reference Guide Entering Your Name and Setting the Date and Time Number FUNCTION 1. Press: FUNCTION 1. Press: DATE & TIME SET Display shows: PRESS START KEY OWN NUMBER SET Display shows: PRESS START KEY START 2. Press: START 2.
Page 143: Sending Faxes
Quick Reference Guide Sending Faxes Receiving Faxes Press the RECEPTION MODE key until the Place your document arrow in the display points to the desired (up to 20 pages) face reception mode. down in the document feeder. A.M. FEB 01 10:30 M:00% STAND-BY RECEPTION MODE...
Page 144: Guía De Referencia Rápida
Guía de referencia rápida Introducción de su nombre y Ajuste de la fecha y hora número FUNCTION 1. Pulse: FUNCTION 1. Pulse: El visor muestra: DATE & TIME SET El visor muestra: PRESS START KEY OWN NUMBER SET START PRESS START KEY 2.
Page 145 Guía de referencia rápida Transmisión de mensajes Recepción de mensajes telefax telefax Coloque el original Pulse Usted la tecla RECEPTION MODE (hasta 20 páginas) hasta que la flecha en el display indique el cara abajo en el modo de recepción deseado. alimentador de documentos.
Page 146: Index
Index Speed Direct Keypad Dialing A.M. reception mode Display messages Activity Report Distinctive ring Auto print-out Document feeder Answering machine hookup Document guides Activating Document restrictions Connecting Document sizes Fax reception when TAD fails Document, maximum scanning size Quiet Detect Time Drum cartridge Troubleshooting Cleaning...
Page 147 Ringer volume Normal Dialing Scanning glass, cleaning Number of rings in FAX reception mode Search Dial Sender’s name and number, entering Sharp Laser Multifunction software, in- Option Setting List stalling Original document support Speaker volume Speed Dialing Paper jams, clearing...
Page 148 Index Transaction Report Setting print-out condition...
Page 149 Index...
Page 150 Index...
Page 151 Sharp. You should be aware, however, that Sharp does not itself extend any warranties, either express or implied, directly to you, the end-user, and no one is authorized to make any representations or warranties on behalf of Sharp.
Page 152 SHARP DOCUMENT NETWORK SYSTEM OF AMERICA Sharp Plaza, Mahwah, New Jersey 07430-2135 SHARP CORPORATION FOR YOUR RECORDS Please record the model number and serial number below, for easy reference, in case of loss or theft. These numbers are located on the rear side of the unit.Space is also provided for other relevant...

Sharp FO-2950M Operation Manual

Introduction

Table of Contents

A Look at the Operation Panel

1 Installation

2 Sending Documents

3 Receiving Documents

4 Making Copies

5 Making Telephone Calls

6 Answering Machine Hookup

7 Special Functions

8 Printing Lists

9 Maintenance

10 Troubleshooting

Quick Reference Guide

Guía de Referencia Rápida

Index

Quick Links

Related Manuals for Sharp FO-2950M

Summary of Contents for Sharp FO-2950M

Table of Contents