Troubleshooting - Epson TM-P20 User Manual

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Troubleshooting

LED on the control panel does not turn on
Check that the battery is properly installed. (U
Error LED is on
❏ Check that the roll paper cover is properly closed. (U
❏ Check that the roll paper is set properly and that the printer has sufficient roll paper. (U
Replacing the Roll Paper" on page 18
❏ While the printer is charged with the single charger, if the Error LED on the printer is on and the Charge
LED on the single charger is flashing at the same time, the battery is faulty. Replace the battery with a new
one.
Error LED is flashing
❏ Check that no paper is jammed. Remove jammed paper, if any.
❏ Printing is paused when the thermal head or battery is hot but is automatically resumed when it cools.
❏ In other cases, power off the printer, wait for 10 seconds, and then power on the printer again.
The single charger's Charge LED does not turn on.
❏ Check that the AC adapter is properly installed. (
❏ Check that the printer and battery are properly installed. (
The single charger's Charge LED is flashing.
❏ Turn the printer's power on. If the printer's Error LED stays unlit, the temperature is outside the range
that charging is possible in. Charge the printer at an ambient temperature between 10 to 30°C {50 and
86°F}.
❏ If the printer's Error LED lights (when you turn the printer's power on), the battery is faulty. Replace the
battery with a new one.
"Setting the Battery" on page 12
"Closing the Roll Paper Cover" on page 16
)
"Preparing the Single Charger" on page 13
U
U
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"Setting the Battery" on page 12
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"Setting/
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