Gigaset SL450A GO User Manual page 126

Questions and answers
No connection to the Internet.
•
Display shows No LAN connection:
•
Display shows IP address not available:
The phone is preconfigured for dynamic assignment of the IP address. In order for your router to
"recognise" the phone, dynamic IP address assignment must also be activated on the router, i. e. the
router's DHCP server must be activated.
If the router's DHCP server cannot be/is not activated:
• Display shows Check IP settings: The telephone is not connected to the Internet.
¤
Check the cable connections between the base station and router and between the
router and the Internet.
¥
Check the telephone's connection with the LAN, check whether the phone can be con-
tacted at its IP address. Check the IP address on the handset.
•
Display shows Internet connection not available:
Connection to the Internet has been interrupted:
Otherwise: Check the plug connection between the router and modem or DSL connection and the
router settings.
Firmware update or VoIP profile download is not carried out.
• Display shows Currently not possible: The VoIP connections may be busy or a download/
update is already being carried out.
• Display shows File unreadable : Firmware file may be invalid.
able on the preconfigured Gigaset configuration server.
• Display shows Server not accessible:
• The download server is not available.
•
The router is not available or has no connection to the Internet.
phone and the router and restart the router if necessary.
• The pre-set server address has been changed.
configurator or reset the base station.
• Display shows Transmissionerror XXX: An error occurred while transferring the file. An HTTP
error code is displayed in place of XXX.
consult the service department.
You cannot establish a connection to the phone with your PC's web browser.
• IP address is incorrect:
connection.
• Check connections between the PC and the base station.
PC send a ping command to the base station (ping <base station's local IP address>).
• You have tried to reach the phone via a secure http (https://...).
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Check cable connection between router and base.
Check IP configuration.
Please try again later
Try again later.
Try again later.
Repeat the process. If the error occurs again,
Request the handset's IP address
Assign a fixed IP address to the phone.
Use only the firmware avail-
Check the connection between the
Change the address in the web
Try to re-establish the
Open the command box on the
Retry with http://...