Epson L455 User Manual
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User's Guide
NPD5210-00 EN

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Summary of Contents for Epson L455

  • Page 1 User's Guide NPD5210-00 EN...
  • Page 2 Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
  • Page 3 EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ❏ PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation. Copyright © 2001 Seiko Epson Corporation. All rights reserved.
  • Page 4: Table Of Contents

    Part Names and Functions....12 Using Epson iPrint..... . . 48 Control Panel.
  • Page 5 Printing Slows Down Dramatically During Epson Connect Service..... .74 Continuous Printing..... 96 Web Config.
  • Page 6 Where to Get Help......112 Technical Support Web Site....112 Contacting Epson Support....113...
  • Page 7: About This Manual

    Descriptions Used in this Manual ❏ Screenshots of the printer driver and the EPSON Scan (scanner driver) screens are from Windows 8.1 or Mac OS X v10.9.x. The content displayed on the screens varies depending on the model and situation.
  • Page 8: Operating System References

    User's Guide About This Manual Operating System References Windows In this manual, terms such as "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", and "Windows XP" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions. ❏...
  • Page 9: Important Instructions

    User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏...
  • Page 10: Advisories And Warnings For Setting Up/Using The Printer

    ❏ Do not continue printing when the ink level is below the lower line on the ink tank. Continued use of the printer when the ink level is below the lower line could damage the printer. Epson recommends filling all ink tanks to the upper line when the printer is not operating to reset the ink levels.
  • Page 11: Advisories And Warnings For Using The Printer With A Wireless Connection

    User's Guide Important Instructions Advisories and Warnings for Using the Printer with a Wireless Connection ❏ Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.
  • Page 12: Printer Basics

    User's Guide Printer Basics Printer Basics Part Names and Functions Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. Rear paper feed Loads paper. Paper support Supports loaded paper. Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed.
  • Page 13 User's Guide Printer Basics Scanner unit Scans placed originals. Open when removing jammed paper inside the printer. Ink tube Supplies ink to the print head. Ink tank unit Contains the ink tanks. Ink reservoir tanks (Ink tanks) Supplies ink to the ink tubes. Print head Fires ink.
  • Page 14: Control Panel

    User's Guide Printer Basics AC inlet Connects the power cord. USB port Connects a USB cable to connect with a computer. Control Panel You can change the angle of the control panel. To lower the control panel, squeeze the lever on the back of the panel as shown below. Buttons...
  • Page 15: Guide To The Lcd Screen

    User's Guide Printer Basics Turns the printer on or off. Do not turn off while the power light is flashing (while the printer is operating or processing data). Unplug the power cord when the power light is off. Displays the home screen. u d l r u d l r Use the...
  • Page 16: Menu Options

    User's Guide Printer Basics Available buttons are displayed. In this example, you can select Color or B&W by pressing the button. Menu Options Copy Mode Copy Mode Top Screen Menu Settings and Explanations Copies Enter the number of copies. Color/B&W Select the color for copying.
  • Page 17: Scan Mode

    User's Guide Printer Basics Menu Settings and Explanations Paper Size Select the paper size you loaded. Paper Type Select the paper type you loaded. Quality Select the print quality. Selecting Best provides higher quality printing, but the printing speed may be slower.
  • Page 18: Wi-Fi Setup Mode

    If there are any problems with the connection, see the check report to solve the problem. See the Network Guide for more details. Epson You can suspend or resume the Epson Connect or Google Cloud Print service, or cancel using the services Connect (restore the default settings). See the following for details.
  • Page 19 User's Guide Printer Basics Menu Settings and Explanations Push Button (WPS) Connects the printer to a wireless (Wi-Fi) network by pressing a WPS push button on a wireless router. PIN Code (WPS) In the wireless router utility, enter the PIN code displayed on the printer's screen and connect the printer to a wireless (Wi-Fi) network.
  • Page 20: Loading Paper

    User's Guide Loading Paper Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.
  • Page 21: Available Paper And Capacities

    For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed. Note: The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. Commercially Available Paper...
  • Page 22: Loading Paper In The Rear Paper Feed

    Epson Premium Glossy Epson Premium Glossy Photo Paper Matte Epson Matte Epson Matte Paper-Heavyweight Matte Epson Matte Epson Photo Quality Ink Jet Paper plain papers plain papers Plain paper Envelope Envelope Envelope These paper types are compatible with Exif Print and PRINT Image Matching when printed by the printer driver. For more information, see the documentation that came with the Exif Print or PRINT Image Matching compatible digital camera.
  • Page 23 User's Guide Loading Paper 3. Load paper vertically along the right side of the rear paper feed with the printable side facing up. Important: Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide.
  • Page 24 User's Guide Loading Paper 4. Slide the edge guide to the edge of the paper, and then close the feeder guard. 5. Check the current paper size and paper type settings displayed on the control panel. To use the settings, select Do Not Change using the button, press the OK button, and then go to step 7.
  • Page 25 User's Guide Loading Paper Related Information “Paper Handling Precautions” on page 20 & “Available Paper and Capacities” on page 21 &...
  • Page 26: Placing Originals On The Scanner Glass

    User's Guide Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3.
  • Page 27 User's Guide Placing Originals on the Scanner Glass If you are scanning using Full Auto Mode or a thumbnail preview of EPSON Scan, place the original 4.5 mm away from the horizontal and vertical edges of the scanner glass. Note: ❏...
  • Page 28: Inserting A Memory Card

    User's Guide Inserting a Memory Card Inserting a Memory Card Supported Memory Cards miniSD miniSDHC microSD* microSDHC microSDXC SDHC SDXC Attach an adapter to fit the memory card slot. Otherwise, the card may get stuck. Related Information “Supported Memory Card Specifications” on page 104 &...
  • Page 29 User's Guide Inserting a Memory Card 2. When you have finished using the memory card, make sure the light is not flashing, and then remove the card. Important: If you remove the memory card while the light is flashing, the data in the memory card may be lost. Note: If you access the memory card from a computer, you need to operate the computer to safely remove the removal device.
  • Page 30: Printing

    User's Guide Printing Printing Printing from the Control Panel Printing Photos by Selecting from a Memory Card 1. Load paper in the printer. Important: Make the paper settings on the control panel. 2. Insert a memory card into the printer. Important: Do not remove the memory card until you have finished printing.
  • Page 31: Printing Original Writing Paper And Calendars

    User's Guide Printing Printing Original Writing Paper and Calendars You can easily print lined paper, calendars, and original writing paper using the Personal Stationery menu. 1. Load paper in the printer. Important: Make the paper settings on the control panel. 2.
  • Page 32: Printing From A Computer

    User's Guide Printing When you insert a memory card into the printer, a confirmation screen is displayed. Press the OK button to display the print start screen. Press the button to start printing. If you want to change the print settings, press button.
  • Page 33 User's Guide Printing 5. Select Preferences or Properties to access the printer driver window. 6. Make the following settings. ❏ Document Size: Select the paper size you loaded in the printer. ❏ Orientation: Select the orientation you set in the application. ❏...
  • Page 34: Printing Basics - Mac Os X

    User's Guide Printing Printing Basics - Mac OS X Note: Operations differ depending on the application. See the application's help for details. 1. Load paper in the printer. 2. Open the file you want to print. 3. Select Print from the File menu or another command to access the print dialog. If necessary, click Show Details or to expand the print window.
  • Page 35 Printing 5. Select Print Settings from the pop-up menu. Note: On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.
  • Page 36: Printing On 2-Sides (For Windows Only)

    ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
  • Page 37: Printing Several Pages On One Sheet

    User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Printing Several Pages on One Sheet - Windows 1. Load paper in the printer. 2. Open the file you want to print. 3.
  • Page 38: Printing To Fit The Paper Size

    User's Guide Printing 6. Set the other items as necessary. 7. Click Print. Related Information “Loading Paper in the Rear Paper Feed” on page 22 & “Printing Basics - Mac OS X” on page 34 & Printing to Fit the Paper Size You can print to fit the paper size you loaded in the printer.
  • Page 39: Printing Multiple Files Together (For Windows Only)

    User's Guide Printing Printing to Fit the Paper Size - Mac OS X 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the print dialog. 4. Select the size of the paper you set in the application as the Paper Size setting. 5.
  • Page 40: Enlarged Printing And Making Posters (For Windows Only)

    User's Guide Printing 6. Click Print. The Job Arranger Lite window is displayed and the print job is added to the Print Project. 7. With the Job Arranger Lite window opened, open the file that you want to combine with the current file, and then repeat steps 3 to 6.
  • Page 41 User's Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
  • Page 42 User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
  • Page 43 User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
  • Page 44 User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 45 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
  • Page 46: Printing Using Advanced Features

    User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing Using Advanced Features This section introduces a variety of additional layout and printing features available on the printer driver. Related Information “Windows Printer Driver” on page 76 &...
  • Page 47: Adjusting The Print Color

    Mac OS X Access the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to...
  • Page 48: Printing Photos Using Epson Easy Photo Print

    Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and Web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet.
  • Page 49 Displays photos and documents you selected. Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes.
  • Page 50: Using Airprint

    User's Guide Printing Related Information “Epson Connect Service” on page 74 & Using AirPrint AirPrint allows you to wirelessly print to your AirPrint-enabled printer from your iOS device using the latest version of iOS and from your Mac OS X v10.7.x or later.
  • Page 51: Canceling Printing - Windows

    User's Guide Printing Canceling Printing - Windows 1. Access the printer driver window. 2. Select the Maintenance tab. 3. Click Print Queue. 4. Right-click on the job you want to cancel and then select Cancel. Related Information “Windows Printer Driver” on page 76 &...
  • Page 52: Copying

    User's Guide Copying Copying 1. Load paper in the printer. Important: Make the paper settings on the control panel. 2. Place the originals. 3. Enter Copy from the home screen using the button, and then press the OK button. 4. Set the number of copies using the button.
  • Page 53: Scanning

    You can save the scanned image to a computer. Important: Make sure you have installed EPSON Scan and Epson Event Manager on your computer before using this feature. 1. Place the originals. 2. Enter Scan from the home screen using the button, and then press the OK button.
  • Page 54: Scanning From A Computer

    & Scanning from a Computer Scan using the scanner driver "EPSON Scan". See the EPSON Scan help for an explanation of each setting item. Scanning Basics This section uses EPSON Scan's Home Mode to explain the basics of scanning. The operation work flow is the same in other scanning modes.
  • Page 55 User's Guide Scanning 3. Select Home Mode from the Mode list. 4. Make the following settings. ❏ Document Type: Select the type of the original you want to scan. ❏ Image Type: Select the color type of the image you want to scan. Although this is automatically selected by the Document Type setting, you can change the setting.
  • Page 56 To display the File Save Settings screen, click the icon (File Save Settings) to the right of Scan before starting to scan. Related Information “Placing Originals on the Scanner Glass” on page 26 & “EPSON Scan (Scanner Driver)” on page 82 &...
  • Page 57: Scanning Using Advanced Features

    User's Guide Scanning Scanning Using Advanced Features Scanning by Detecting the Original Automatically (Full Auto Mode) You can start scanning by simply placing the original and clicking Scan. Select Full Auto Mode from the Mode list in EPSON Scan.
  • Page 58 User's Guide Scanning Scanning at Specified Sizes (Office Mode) You can scan originals at the specified size without previewing the image. Select Office Mode from the Mode list in EPSON Scan.
  • Page 59 User's Guide Scanning Scanning by Adjusting the Image Quality (Professional Mode) You can scan images while adjusting the quality and color. This mode is recommended for advanced users. Select Professional Mode from the Mode list in EPSON Scan.
  • Page 60: Scanning From Smart Devices

    Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.
  • Page 61 Displays the screen where you can save scanned data to a smart device or Cloud services. Displays the screen where you can send scanned data by email. Displays the screen where you can print scanned data. Related Information “Using Epson iPrint” on page 48 & “Epson Connect Service” on page 74 &...
  • Page 62: Refilling Ink

    1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Windows Printer Driver”...
  • Page 63: Ink Bottle Codes

    Epson recommends the use of genuine Epson ink bottles. Epson cannot guarantee the quality or reliability of non- genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson's warranties, and under certain circumstances, may cause erratic printer behavior.
  • Page 64: Refilling The Ink Tanks

    User's Guide Refilling Ink ❏ To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve remains in the ink tank when your printer indicates to refill ink. The yields quoted for you do not include this reserve.
  • Page 65 User's Guide Refilling Ink 6. Open the ink tank unit cover, and then remove the cap of the ink tank. Important: ❏ Be careful not to spill any ink. ❏ Make sure that the color of the ink tank matches the ink color that you want to refill. 7.
  • Page 66 User's Guide Refilling Ink Note: Do not dispose of the top of the cap. If any ink remains in the ink bottle after refilling the tank, use the top of the cap to seal the ink bottle cap. 8. Refill the ink tank with the correct colored ink up to the upper line on the ink tank. Note: If any ink remains in the ink bottle after filling the ink tank up to the upper line, install the cap securely and store the ink bottle upright for later use.
  • Page 67 User's Guide Refilling Ink 10. Close the ink tank unit cover. 11. Hook the ink tank unit onto the printer. 12. Press the OK button. 13. Check the color that you refilled to the upper line, and then select it and follow the instructions on the LCD screen to reset the ink levels.
  • Page 68: Improving Print And Scan Quality

    We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.
  • Page 69: Checking And Cleaning The Print Head - Windows

    User's Guide Improving Print and Scan Quality ❏ There are broken lines or missing segments: The print head nozzles may be clogged. Go to the next step. Note: The test pattern may vary by model. 7. Select Yes using the button, and then press the OK button.
  • Page 70: Replacing Ink Inside The Ink Tubes

    ❏ This feature effects the service life of the ink pad. Ink pad reaches its capacity earlier by running this feature. Contact Epson or an authorised Epson service provider to request replacement before the end of its service life. It is not a user-serviceable part.
  • Page 71: Aligning The Print Head - Control Panel

    User's Guide Improving Print and Scan Quality Aligning the Print Head - Control Panel 1. Load A4-size plain paper in the printer. 2. Enter Setup from the home screen using the button, and then press the OK button. 3. Select Maintenance using the button, and then press the OK button.
  • Page 72: Aligning The Print Head - Mac Os X

    User's Guide Improving Print and Scan Quality Aligning the Print Head - Mac OS X 1. Load A4-size plain paper in the printer. 2. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
  • Page 73 User's Guide Improving Print and Scan Quality 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. Note: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it.
  • Page 74: Applications And Network Service Information

    Applications and Network Service Information Epson Connect Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. The features available on the Internet are as follows.
  • Page 75: Running Web Config On Windows

    IPv6: http://[the printer's IP address]/ Examples: IPv4: http://192.168.100.201/ IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Related Information “Using Epson iPrint” on page 48 & Running Web Config on Windows When connecting a computer to the printer using WSD, follow the steps below to run Web Config.
  • Page 76: Necessary Applications

    User's Guide Applications and Network Service Information Necessary Applications Windows Printer Driver The printer driver is an application that controls the printer according to the print commands from other applications. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility.
  • Page 77 User's Guide Applications and Network Service Information Main Tab You can make basic settings for printing, such as paper type or paper size. You can also make settings for printing both sides of the paper or printing multiple pages on one sheet.
  • Page 78 User's Guide Applications and Network Service Information More Options Tab You can select additional layout and printing options such as changing the size of a printout or making color corrections.
  • Page 79: Mac Os X Printer Driver

    Applications and Network Service Information Maintenance Tab You can run maintenance features such as nozzle check and print head cleaning, and by starting EPSON Status Monitor 3, you can check printer status and error information. Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3.
  • Page 80 You can reduce or enlarge the size of the print job to automatically fit the paper size you loaded. Color Matching You can adjust the colors. Color Options When you select EPSON Color Controls from the Color Matching menu, you can select a color correction method.
  • Page 81 Applications and Network Service Information Note: On Mac OS X v10.8.x or later, if Print Settings menu is not displayed, Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.
  • Page 82: Epson Scan (Scanner Driver)

    Epson Event Manager Epson Event Manager is an application that allows you to manage scanning from the control panel and save images to a computer. You can add your own settings as presets, such as the document type, the save folder location, and the image format.
  • Page 83: E-Web Print (For Windows Only)

    Click the start button, and select All Programs or Programs > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update.
  • Page 84: Uninstalling Applications - Windows

    3. To uninstall the printer driver, select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then remove the printer from the enabled printers list. 4. Quit all running applications. 5. Select Go > Applications > Epson Software > Uninstaller.
  • Page 85: Installing Applications

    6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.
  • Page 86 Applications and Network Service Information Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website.
  • Page 87: Solving Problems

    Turn the power off and on again. E-11 An ink pad needs to be replaced. Contact Epson or an authorised Epson service provider to replace the ink pad*. It is not a user-serviceable part. W-01 A paper jam has occurred.
  • Page 88: Checking The Printer Status - Windows

    Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar. ❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
  • Page 89: Removing Jammed Paper From The Rear Paper Feed

    User's Guide Solving Problems Removing Jammed Paper from the Rear Paper Feed Remove the jammed paper. Removing Jammed Paper from Inside the Printer Caution: ❏ Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured.
  • Page 90 User's Guide Solving Problems 2. Remove the jammed paper. Important: Do not touch the white flat cable, translucent part, and ink tubes inside the printer. Doing so may cause a malfunction. 3. Close the scanner unit.
  • Page 91: Paper Does Not Feed Correctly

    User's Guide Solving Problems Paper Does Not Feed Correctly Check the following if the paper jams, paper is fed at a slant, several sheets of paper are fed at a time, no paper is fed, or paper is ejected. ❏ Place the printer on a flat surface and operate in the recommended environmental conditions. ❏...
  • Page 92: Printer Does Not Print

    Check the following if the printer does not operate or prints nothing. ❏ Install the printer driver. ❏ To print photos easily, install Epson Easy Photo Print. ❏ Connect the USB cord securely to the printer and the computer. ❏ If you are using a USB hub, try to connect the printer directly to the computer.
  • Page 93: Printout Problems

    ❏ Try to use genuine Epson ink bottles. This product is designed to adjust colors based on the use of genuine Epson ink bottles. The use of non-genuine ink bottles may cause print quality to decline.
  • Page 94: Copy Quality Is Poor

    User's Guide Solving Problems Related Information “Refilling the Ink Tanks” on page 64 & “Checking and Cleaning the Print Head” on page 68 & “Replacing Ink inside the Ink Tubes” on page 70 & “Aligning the Print Head” on page 70 &...
  • Page 95: Paper Is Smeared Or Scuffed

    User's Guide Solving Problems Related Information “Loading Paper in the Rear Paper Feed” on page 22 & “Placing Originals on the Scanner Glass” on page 26 & “Cleaning the Scanner Glass” on page 72 & “Printable Area” on page 102 &...
  • Page 96: The Printout Problem Could Not Be Cleared

    User's Guide Solving Problems The Printout Problem Could Not be Cleared If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the printer driver. Related Information “Uninstalling Applications” on page 83 &...
  • Page 97: Cannot Start Scanning When Using The Control Panel

    ❏ If you cannot scan using any TWAIN-compliant applications, uninstall and then reinstall the TWAIN- compliant application. ❏ For Mac OS X with an Intel processor, if other Epson scanner drivers except for EPSON Scan, such as Rosetta or PPC are installed, uninstall them and EPSON Scan, and then reinstall EPSON Scan.
  • Page 98: Characters Are Blurred

    & Characters Are Blurred ❏ In Home Mode or Office Mode in EPSON Scan, select Image Option as the Image Adjustments setting, and then select Text Enhancement. ❏ In Professional Mode in EPSON Scan, select Document as the Auto Exposure Type in the Original settings.
  • Page 99: Scanning Area Or Direction Is Not Correct

    If you have tried all of the solutions and could not solve the problem, click Configuration in a mode other than Full Auto Mode in the EPSON Scan window, and then click Reset All on the Other tab to initialize the EPSON Scan settings.
  • Page 100: Thumbnail Preview Does Not Work Properly

    User's Guide Solving Problems Thumbnail Preview Does Not Work Properly See the EPSON Scan help. Related Information “EPSON Scan (Scanner Driver)” on page 82 & Scanning Is Too Slow Lower the resolution. Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning large volumes, we recommend scanning in grayscale.
  • Page 101: Application Is Blocked By A Firewall (For Windows Only)

    User's Guide Solving Problems Application Is Blocked by a Firewall (for Windows Only) Add the application to the Windows Firewall allowed program in security settings on the Control Panel. "?" Is Displayed on the Photo Selection Screen "?" is displayed on the LCD screen when the image file is not supported by the product. Related Information “Supported Data Specifications”...
  • Page 102: Appendix

    User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 180 Color ink nozzles: 59 for each color Weight of Paper Plain Paper 64 to 90 g/m2(17 to 24lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Printable Area Print quality may decline in the shaded areas due to the printer's mechanism.
  • Page 103: Interface Specifications

    User's Guide Appendix Resolution 1200 dpi (main scan) 2400 dpi (sub scan) Color Depth Color ❏ 48 bits per pixel internal (16 bits per pixel per color internal) ❏ 24 bits per pixel external (8 bits per pixel per color external) Grayscale ❏...
  • Page 104: External Storage Device Specifications

    User's Guide Appendix Google Cloud Print External Storage Device Specifications Supported Memory Card Specifications Compatible Memory Cards Maximum Capacities 2 GB miniSD 32 GB miniSDHC 2 GB microSD 32 GB microSDHC 64 GB microSDXC 2 GB SDHC 32 GB SDXC 64 GB Attach an adapter to fit the memory card slot.
  • Page 105: Dimensions

    User's Guide Appendix Dimensions Dimensions Storage ❏ Width: 482 mm (19.0 in.) ❏ Depth: 300 mm (11.8 in.) ❏ Height: 145 mm (5.7 in.) Printing ❏ Width: 482 mm (19.0 in.) ❏ Depth: 528 mm (20.8 in.) ❏ Height: 279 mm (11.0 in.) Approx.
  • Page 106: System Requirements

    EN301 489-17 EN60950-1 For European users We, Seiko Epson Corporation, hereby declare that the following equipment Models are in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC: C462R For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg, Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.
  • Page 107: Restrictions On Copying

    User's Guide Appendix Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products. Standards and Approvals for Australian Model AS/NZS CISPR22 Class B Epson hereby declares that the following equipment Models are in compliance with the essential requirements and...
  • Page 108: Checking The Total Number Of Pages Fed Through The Printer - Control Panel

    User's Guide Appendix Checking the Total Number of Pages Fed Through the Printer - Control Panel The information is printed together with the nozzle check pattern. 1. Load A4-size plain paper in the printer. 2. Enter Setup from the home screen using the button, and then press the OK button.
  • Page 109: Saving Power - Windows

    User's Guide Appendix 2. Select Printer Setup using the button, and then press the OK button. 3. Select Power Off Timer or Sleep Timer using the button, and then press the OK button. 4. Select the setting using the button, and then press the OK button. Saving Power - Windows 1.
  • Page 110 User's Guide Appendix 1. Turn off the printer by pressing the button. 2. Make sure the power light turns off, and then unplug the power cord. Important: Unplug the power cord when the power light is off. Otherwise, the print head does not return to the home position causing the ink to dry, and printing may become impossible.
  • Page 111: Accessing A Memory Card From A Computer

    User's Guide Appendix 9. Prepare to pack the printer as shown below. 10. Unhook the ink tank unit from the printer and lay it down, and then make sure to install the cap onto the ink tank securely. 11. Hook the ink tank unit onto the printer. 12.
  • Page 112: Where To Get Help

    Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site.
  • Page 113: Contacting Epson Support

    Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
  • Page 114 (e-mail). Epson Helpdesk Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
  • Page 115: Help For Users In Singapore

    We encourage you to have all the relevant information on hand when you ring. The more information you prepare, the faster we can help solve the problem. This information includes your Epson product documentation, type of computer, operating system, application programs, and any information you feel is required.
  • Page 116: Help For Users In Indonesia

    Medan Makassar MTC Karebosi Lt. Ill Kav. P7-8 Phone: (62)411-350147/411-350148 JI. Ahmad Yani No.49 Makassar Help for Users in Hong Kong To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited.
  • Page 117: Help For Users In Malaysia

    User's Guide Appendix Internet Home Page Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs) ❏...
  • Page 118: Help For Users In The Philippines

    For Service (CDMA & Mobile Users) - 3900 1600 (9AM - 6PM) Prefix local STD code Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail address below:...

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