Fault Codes - IDEAL INDEPENDENT C24 User Manual
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Also See for INDEPENDENT C24:
- Installation and servicing (62 pages) ,
- Installation manual (9 pages) ,
- Installation and servicing (64 pages)
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9.
fAUlt CodeS
diSPlAy Code on boileR
8
deSCRiPtion
BCC Activation Fault
BCC Fault
Low Water Pressure
Flame Loss
Fan Fault
Flow Thermistor
Return Thermistor
Outside Sensor Failure
Low Mains Voltage
Unconfigured PCB
Flow Temperature Overheat
or No Water Flow
Flame Loss
5 Boiler Resets in 15 minutes
False Flame Lockout
ACtion
Restart the appliance - if the boiler fails to operate then please contact Ideal (if under
warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty
period. In IE contact a Registered Gas Installer (RGII).
Check system water pressure is between 1 & 1.5bar on the system pressure gauge (G).
To re-pressurise the system see Section 3. If the boiler still fails to operate then please
contact Ideal (if under warranty) or alternatively a Gas Safe Registered Engineer if outside
of the warranty period. In IE contact a Registered Gas Installer (RGII).
1. Check other gas appliances in the house are working to confirm a supply is present in
the property.
2. If other appliances do not work or there are no other appliances, check the gas supply
is on at the meter and/or pre payment meter has credit. If the boiler fails to operate then
please contact Ideal (if under warranty) or alternatively a Gas Safe Registered Engineer
if outside of the warranty period. In IE contact a Registered Gas Installer (RGII).
Restart the appliance - if the boiler fails to operate then please contact Ideal (if under
warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty
period. In IE contact a Registered Gas Installer (RGII).
Restart the appliance - if the boiler fails to operate then please contact Ideal (if under
warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty
period. In IE contact a Registered Gas Installer (RGII).
Restart the appliance - if the boiler fails to operate then please contact Ideal (if under
warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty
period. In IE contact a Registered Gas Installer (RGII).
Restart the appliance - if the boiler fails to operate then please contact Ideal (if under
warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty
period. In IE contact a Registered Gas Installer (RGII).
Contact a qualified electrician or your electricity provider.
Unconfigured PCB. Please contact Ideal (if under warranty) or alternatively a Gas Safe
Registered Engineer if outside of the warranty period. In IE contact a Registered Gas
Installer (RGII).
Check system water pressure is between 1 & 1.5bar on the system pressure gauge (G).
To re-pressurise the system see Section 3. If the boiler fails to operate then please contact
Ideal (if under warranty) or alternatively a Gas Safe Registered Engineer if outside of the
warranty period. In IE contact a Registered Gas Installer (RGII).
1. Check other gas appliances in the house are working to confirm a supply is present in
the property.
2. If other appliances do not work or there are no other appliances, check the gas supply
is on at the meter and/or pre payment meter has credit. If the boiler fails to operate then
please contact Ideal (if under warranty) or alternatively a Gas Safe Registered Engineer
if outside of the warranty period. In IE contact a Registered Gas Installer (RGII).
1. Turn electrical supply to boiler off and on.
2. If the boiler fails to operate please contact Ideal (if under warranty) or alternatively
a Gas Safe Registered Engineer if outside of the warranty period. In IE contact a
Registered Gas Installer (RGII).
Restart the appliance - if the boiler fails to operate then please contact Ideal (if under
warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty
period. In IE contact a Registered Gas Installer (RGII).
Independent -
User's
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Need help?
Do you have a question about the INDEPENDENT C24 and is the answer not in the manual?
Questions and answers
Should my boiler status read "c" at 4.30am when the heating and hot water are both on timed and they are not due to fire up until 6am? I accept that the "burner" is not on but I can hear the boiler is on whereas I would have thought it would be quiet at that time of the morning.
The status "c" on your IDEAL INDEPENDENT C24 boiler indicates that the boiler is in standby mode with no demand for heat. At 4:30 AM, the heating and hot water are scheduled to start at 6 AM, so the boiler is not yet receiving a signal to turn on. If you want the boiler to activate earlier, check the timer settings and ensure they are correctly programmed. Also, verify that the room thermostat is set to a temperature that will trigger the boiler when needed.
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