ZMODO ZP-NE14-S User Manual
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ZMODO ZP-NE14-S User Manual

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Summary of Contents for ZMODO ZP-NE14-S

  • Page 3: Table Of Contents

      2.1   Product Overview ........................ 2.1   2.2   Technical Specifications ....................2.2   NVR (ZP-NE14-S) ........................2.2   IP Camera (ZP-IBT15-S) ......................2.3   2.3   Package Contents ........................ 2.4   2.4   Getting Familiar with your NVR ..................2.6  ...
  • Page 4 From your NVR (via USB) ...................... 4.26   From your computer (via shared internet connection) ..........4.26   Support ................1     5.1   Troubleshooting ........................1   5.2   Warranty ............................3   5.3   Zmodo Support ........................6  ...

  • Page 5: Before Using This Product

    For further instructions, please visit our knowledge base at http://kb.zmodo.com/ or our website at http://www.zmodo.com/support-software. • Chapter 1 Before using this product...

  • Page 6: Manual Conventions

    NVR. • Chapter 5 Support This chapter covers common troubleshooting issues that can be easily resolved, warranty information, and information for Zmodo support and other resources. Please refer to this chapter before calling technical support.

  • Page 7: Safety Precautions

    1.2 Safety Precautions Please read and follow these instructions for your safety while operating and setting up the equipment. • Use only the provided power adapter to power the NVR. • Do not insert any objects into the NVR case or openings. •...

  • Page 8: Product Introduction

    Product Introduction 2.1 Product Overview This Zmodo NVR system is specially designed to safeguard your home or business by providing cutting-edge video surveillance and monitoring. With a 2.8mm wide-angle lens and full 720p high definition video, the security cameras are able to monitor more space in greater detail. The 24 infrared LEDs eliminate low light problems, capturing HD videos from up to 80ft away.

  • Page 9: Technical Specifications

    2.2 Technical Specifications NVR (ZP-NE14-S) Video Input / Output IP Video Input 4 Channel VGA Output 1 channel Recording Resolution 720P Compression H.264 120fps Record Rate Multi screen Display 1024x768@60Hz, 1280x1024@60Hz Record Mode Manual / Time Scheduled / Alarm Triggered / Motion Detect...

  • Page 10: Ip Camera (Zp-Ibt15-S)

    IP Camera (ZP-IBT15-S) Camera Image Sensor ¼" color CMOS sensor Minimum Illumination 0.1 Lux (IR LED On) / F 1.2 Shutter Speed Auto Lens 2.8mm Viewing Angle 90° Night-Vision Electronic (IR-CUT with auto switch) Compression Standard Video Compression H.264 Bit Rate 16Kbps~2Mbps Dual Stream Yes Image Image Resolution 720P (1280x720), VGA (640x480), QVGA (320x240)

  • Page 11: Package Contents

    2.3 Package Contents Before proceeding with any setup procedures, please make sure that your package includes the following contents: Product Introduction...
  • Page 12 • (4) 720P Bullet IP Network Cameras (ZP-IBT15-S) • 4-Channel Security NVR (ZP-NE14-S) • (2) 15m (50ft) Camera PoE Cables • (2) 25m (80ft) Camera PoE Cables • 1m (3ft) CAT5e Network Cable • USB Mouse • IR Remote Control & AAA batteries •...

  • Page 13: Getting Familiar With Your Nvr

    2.4 Getting Familiar with your NVR Main Functions & Features Live Remote Viewing Access your NVR remotely from anywhere in the world on your Android or iOS mobile device. Intelligent Recording Mode Intelligent recording identifies surveillance footage triggered by critical events such as motion detection and alarm triggering, and also optimizes storage by increasing recording quality when a critical event occurs.

  • Page 14: Front Panel

    Front Panel Rear Panel Product Introduction...

  • Page 15: Mouse

    Mouse Remote Control Product Introduction...

  • Page 16: First-Time Setup

    First-time Setup 3.1 NVR Installation HDD Installation IMPORTANT: Your system will not be preinstalled with a hard disk drive (HDD) unless the system was specifically purchased with an included HDD. You may install a SATA HDD between 250GB and 2TB of storage after receiving your system.
  • Page 17 1. Make sure your NVR is unplugged from its power source and slide the top panel off of the NVR. 2. Connect the SATA power and data cables from the NVR to the corresponding ports on your HDD (as shown): First-time Setup...
  • Page 18 3. Once connected, place the HDD into the NVR with the cables placed as shown. 4. Holding the hard drive and the NVR, gently turn it over and line up the holes on the hard drive with the holes on the NVR. Using a Phillips screwdriver, screw the provided screws into the holes.
  • Page 19 5. Slide the NVR panel back on and locate the 5 black Phillips screws (found in kit). Apply the screws in the three holes on the back panel, and the two holes on the sides. 6. When you power on your system, you will see a popup asking you to format your HDD.

  • Page 20: Connecting Your Nvr

    7. The system will begin formatting the HDD, and will automatically reboot once the formatting is complete. Connecting your NVR 1. Connect your IP cameras directly to the system with the provided PoE cables as shown. Please refer to 3.2 Camera Installation for specific instructions. 2.

  • Page 21: Connecting An External Alarm

    Because of this, the following instructions are not comprehensive, and will have to be supplemented by specific instructions for your desired external alarms/systems. Please refer to our knowledge base (http://kb.zmodo.com/) for more information. Prior to installation, please locate the alarm input and output ports on the back panel of your NVR.
  • Page 22 3. Power on and login to your NVR using the default user 'admin' and the default password '111111'. Once you have logged in, your system will attempt to add your cameras automatically. Please wait 3-5 minutes for this process to complete.
  • Page 23 5. Click the [Add Device] option on the left, then click [Auto Add] to automatically search for IP cameras. Please wait 3-5 minutes for the system to automatically add all of the cameras. 6. Once you see a live video stream, your setup is complete! If you were unable to perform any of the steps, please refer to 5.1 Troubleshooting in the user manual.

  • Page 24: Mounting The Camera

    Mounting the Camera IMPORTANT: Please complete the instructions for "Connecting the cameras to the NVR" prior to mounting your cameras. The following steps provide instructions to mount the camera on a drywall. You will need: 1) IP camera 2) Mounting bracket (provided) 3) 3 screws with 3 anchor screws (provided) 4) Power drill (not provided) 1.

  • Page 25: Nvr First-Time Startup

    3.3 NVR First-Time Startup Power on your NVR and double-click anywhere on the screen. On the login screen, a Startup Wizard will appear to help you quickly setup your NVR. Please follow the on-screen instructions to quickly and easily configure basic settings on your NVR.

  • Page 26: Startup Guide Explained

    Startup Guide Explained Network Time Protocol: When enabled, the NVR system will automatically set the date and time settings through the internet connection. If you do not enable this, you will need to manually input the date and time in the corresponding forms.

  • Page 27: Home Screen Introduction

    3.4 Home Screen Introduction The home screen is the main screen of your NVR, displaying the live-video stream from the connected cameras. There are several viewing options available locally on your NVR. By default it will be set to the quad-screen view with the live-video streams from all four camera feeds.

  • Page 28: Main Menu

    The quick-menu includes the following options: Main Menu Use the main menu to access all of the full features of the NVR. Refer to 4.1 Main Menu Detailed for more information and specific instructions. New Notification When your NVR has an update or an urgent message (i.e. missing HDD, motion detection, alarm triggering, etc.) a notification will appear in your quick-menu.

  • Page 29: Using The Nvr

    Using the NVR 4.1 Main Menu Detailed Use the main menu to access all of the full features of the NVR. The following chapter will explain how to navigate and perform the features through the menu. General Settings Use the General Settings menu to manage accounts, change the date & time, change the live-video streaming options and settings, view the system events log, view hard disk information, view and upgrade your firmware and restore your device to factory settings.
  • Page 30 The system can support up to 16 accounts, with two different account types: Administrator: Has full access to all features of the NVR and full permission to change all settings. Operator: Can only view the live-video stream. Managing your user accounts by simply highlighting a user account from the menu and selecting a function to perform.
  • Page 31 Display Settings The NVR offers several options to best customize the content displayed on the home-screen of your NVR. Channel Select a channel display to customize. Each channel can display a specific channel name and the current time. IMPORTANT: When changing the settings on a channel, press [Save] before editing another channel or exiting the page otherwise all changes will be lost.
  • Page 32 System Log The NVR will provide notifications when certain events occur. Such events could be, but are not limited to: a missing hard drive or hard drive failure, activated motion sensors, activated alarms, etc. Use this menu to review the system log of all event notifications.
  • Page 33 Disk Drive Info This menu allows you to review important HDD information, format HDD's and change it's settings. Hard Disk Drive Full Defines how the NVR will behave when the HDD is full. When the HDD has reached its storage capacity, the NVR will either stop recording or overwrite the older playback files.
  • Page 34 System Settings Use this menu to view and change basic settings and information of the NVR. From this menu, you may enable the startup guide, change the display resolution, view system information, upgrade the NVR firmware and reset the system to factory default settings.
  • Page 35 Help&FAQ Zmodo offers comprehensive support for our users. This page provides links to some of our resources that will help guide you to a maximal experience of our products. Using the NVR...

  • Page 36: Device Management

    Device Management Use the Device Management menu to manage the IP cameras connected to the NVR. Add Device Search and Add All Devices Automatically Check this box to enable the automatic search and add functions of the NVR. If there are empty channels, the NVR will automatically search and add nearby cameras.
  • Page 37 Adding a device: You will have four options different methods to add a device: 1) The system will automatically search for and add devices if you leave the [Search and Add All Devices Automatically] option selected. 2) Prompt the system to automatically search for and add devices by selecting [Auto Add].
  • Page 38 Network Transmission Stream Changes the video streaming settings for devices that are connected to the NVR remotely (devices that are connected through 3G/4G or a different internet connection than the NVR). Video Quality Change the overall quality of the video. Increasing the quality also increases the bandwidth used.

  • Page 39: Network Settings

    Network Settings Basic Settings Selecting DHCP will allow the NVR to manually configure the IP address and network parameters. The settings on this page enable access to the NVR over the internet. Unless you are an advanced user, we do not recommend that you change these settings. These definitions are not sufficient for manual networking and configuration.
  • Page 40 DDNS NOTE: For advanced users only. Router port-forwarding is required. Use this page to set up a DDNS (Dynamic DNS Server) for remote surveillance, please refer to the knowledge base for full instructions. UPNP UPNP (Universal Plug and Play) is a protocol used to establish network connectivity and interaction between devices.

  • Page 41: Event Management

    NOTE: The UPNP settings for the device are not the same as the UPNP settings on your router and do not pose the same security risks. NOTE*: For advanced users only. We do not recommend that you change any settings under this page without prior networking knowledge. Event Management This NVR system is specialized for 24/7 continuous recording, and will automatically mark recordings that are triggered by "critical events"...

  • Page 42: Motion Detection

    quality. During stationary scenes, the NVR will record at a lower framerate to optimize storage capacity. Motion Detection This NVR supports advanced motion detection features for bolstered security. Please follow the following instructions in order to properly configure and setup the motion detection functions.
  • Page 43 b. Once changes have been made, always press [Save] before navigating to another page or editing schedules for another day otherwise the changes will lost. 3. Select the motion detection area. Using the motion detection grid, define a motion detection area by left-clicking on a square. Click-and-drag to toggle large areas.
  • Page 44 External Alarm The NVR supports up to four external alarm inputs and one external alarm output. External alarm inputs may include, but are not limited to motion detectors, trip wires, door sensors, etc. External alarm outputs may include, but are not limited to sirens, visual alarms, silent alarms, etc. Please follow the following instructions to properly configure the external alarm features.
  • Page 45 b. Once changes have been made, always press [Save] before navigating to another page or editing schedules for another day otherwise the changes will lost. 3. Define how the system responds when an alarm is triggered. There are three possible responses when an alarm is triggered. Choose an option by selecting the box next to it.

  • Page 46: Camera Controls

    4.2 Camera Controls When on the home screen, you can access the NVR's camera controls by double- clicking on the desired channel feed and a blue menu will appear as shown. The icons represent the three control features: image settings, zoom, and playback. Image Setting This will adjust the image settings of the camera from the NVR.

  • Page 47: Zoom

    Image Change the image orientation. "Flip" will flip the image vertically, Orientation "Mirror" will flip the image horizontally, and "Flip and Mirror" will apply both functions. Operating Select scene of operation for optimal white balance. Scene Adjust the brightness settings of the camera. Adjust the color saturation of the camera.

  • Page 48: Playback

    Playback Access and review your surveillance footage from this menu. Video Playback 1. Select the channel of your recording on the right panel under "Channel". When you select a channel, it will be highlighted in blue. 2. Select the month and year on the calendar in the right panel. The days that are highlighted in blue will have recordings available.
  • Page 49 Backup The allows you to backup specific files from your machine onto an external USB drive. The following instructions will show you how to find specific files on your system to backup. 1. Select the channel of your recording on the right panel under "Channel". When you select a channel, it will be highlighted in blue.

  • Page 50: Remote-Viewing Setup

    The following instructions will guide you through the remote-viewing setup: Minimum Requirements: • Android or iOS mobile device with wireless/3G/4G internet connection • Zmodo 'Zsight' Application downloaded on your mobile device. Using the NVR 4.22...
  • Page 51 1. Locate the NVR information on the outer casing of your system. 2. Connect your mobile device to the same local network as your NVR. Please make sure your mobile device is connected to the internet through the same wireless router as your NVR. 3.
  • Page 52 4. Add your NVR by scanning the QR code found in step 1. There are three available methods to add your NVR device. We recommend that you add your device with the [Scan QR code] function or by manually inputting the NVR ID from step 1.
  • Page 53 6. Select your system from the device list to view the live video stream. back to the 'Device List' section and select your device from the list. Make sure that a live video stream from your NVR appears. 7. Disconnect from your wireless network and access the NVR using 3G/4G. Connect your mobile device to a different internet connection from your NVR (3G/4G or any other wireless connection) and repeat step 6.

  • Page 54: Updating Your Nvr

    3-6 on the desired device (for step 4, you will need to add your system through the NVR ID). Congratulations! Thank you for choosing Zmodo! 4.4 Updating your NVR From your NVR (via USB) 1.

  • Page 55: Support

    Support 5.1 Troubleshooting Most problems encountered are common problems and are easily correctible. For your convenience, please refer to the following table before calling our Zmodo Technical Support. Common Problem Possible Causes Solution The system won't The cables are not 1.
  • Page 56 The NVR is detecting 1. Access the [Device Management] page and offline IP cameras unmark the "Search and Add All Devices Automatically" option. 2. Under the "Channel" column, select the channel of the camera that is not properly connected, then press the "Delete Device" button on the bottom right.

  • Page 57: Warranty

    Non-qualified and non-conforming returns are not included in Zmodo RMA policy and, if returned, will be rejected or subject to a restocking fee of up to 15% at Zmodo's sole discretion. If the non-qualified or non- conforming package is rejected, the party who returned the item(s) will be billed for return shipping cost of the item(s).
  • Page 58 After the initial 48-hour hold expires, the customer should see no charge placed on the credit card unless the RMA items are not returned to Zmodo within 25 calendar days. Should 25 days pass and the original product is not yet received by Zmodo, we will charge the full amount that was authorized on the credit card.Subject to availability, Zmodo will ship product on the same day the RMA is generated.
  • Page 59 In order to return any number of Zmodo items for refund, please contact the sales venue where these item(s) were originally purchased from and request to send your product(s) back for a refund. Most vendors who offer Zmodo products will offer a 30 day refund option, however this is subject to the specific policy of...

  • Page 60: Zmodo Support

    1. An item is returned to Zmodo for repair under the manufacturer’s one year warranty period and that same item was found to be defective and un-repairable by certified Zmodo RMA technicians. 2. That same item is out of stock at the time that it was returned to Zmodo and tested by certified RMA technicians.

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