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Tendercare snappi User Manual

Size 1 and 2 snappi pushchair
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Download this manual See also: Workshop Manual
Snappi Pushchair
Size 1 and 2 Snappi Pushchair
Please read these instructions carefully
Document No: 053-05 v29
Snappi System User Manual.doc
Snappi System User Manual
U
M
SER
This manual covers:
IMPORTANT
Before using the Snappi System
My Snappi Serial Numbers:
TEN/SC..........
TEN/SS...........
Page 1 of 75
ANUAL
December 2015

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  • Page 1 Snappi System User Manual Snappi Pushchair ANUAL This manual covers: Size 1 and 2 Snappi Pushchair IMPORTANT Please read these instructions carefully Before using the Snappi System My Snappi Serial Numbers: TEN/SC………. TEN/SS……..Document No: 053-05 v29 Page 1 of 75 December 2015 Snappi System User Manual.doc...
  • Page 2 Snappi System User Manual Snappi Seat Unit Snappi Chassis Fig 0.1 Complete Pushchair (size 1 shown) Document No: 053-05 v29 Page 2 of 75 December 2015 Snappi System User Manual.doc...
  • Page 3 Snappi System User Manual Push Handle Adjustor Tilt Lever Spring Loaded Locking Slider Brake Bar Fig 0.2 Chassis (size 1 shown) Adjustable Back Guides Hip Belt Side Pads Knee Angle Adjustors Adjustable Base Playtray Mountings Footrest Interface Fig 0.3 Seat Unit (Size 1 shown)
  • Page 4 Snappi System User Manual Fig 0.4 Folded System - Complete (size 1 only) Fig 0.5 Folded System - 2 part fold (all models) Document No: 053-05 v29 Page 4 of 75 December 2015 Snappi System User Manual.doc...

  • Page 5: Table Of Contents

    Snappi System User Manual Item Description Page Who to contact if you have difficulty Introduction 7 - 9 Unpacking 9 - 10 3.1 Serial Numbers Preparing the wheelbase for use 10 - 18 4.1.1 Unfolding the Frame (Original Locks) 11 - 12 4.1.2 Unfolding the Frame (Spring Loaded Locks)
  • Page 6 6.13 Toe and Heel Straps 59 – 61 6.14 Vertical Cylinder Carrier 62 – 63 User Instructions 7.1 Getting into the Snappi Pushchair 7.2 Getting out of the Snappi Pushchair Attendant pushing 8.1 Pushing 8.2 Brakes 8.3 Comfort 8.4 Lifting and general safety Cleaning 9.1 Buggy and seat unit...

  • Page 7: Introduction

    Footrest. The seat also includes an interface allowing it to be quickly fitted and removed from the wheelbase, and like the entire Snappi range, includes all the latest safety mechanisms (including an innovative 2 stage release to prevent little fingers causing accidents).
  • Page 8 Snappi System User Manual Snappi Seat Adjustments Support Snappi Pushchair Size 1 Snappi Pushchair Size 2 Seat Depth 195-295mm 290-390mm Seat Width 190-290mm 250-350mm Backrest Height 500-675mm 590-760mm Footrest Depth 150-280mm 215-360mm Back Recline Angle 90°- 135° 90°- 135° Knee Angle* -15°- 90°...

  • Page 9: Unpacking

    Please note sizes for complete pushchair are not given, as overall size of pushchair is dependant on the specific settings of the seat. All sizes and weights are given as a guide. Tendercare ltd reserves the right to amend specifications at any time as part of their product development programme.

  • Page 10: Serial Numbers

    3.1: Serial Numbers It may be a good idea, at this point, to make a note of your Snappi serial numbers on the front of your user manual as you will require these if you wish to purchase any accessories from Tendercare.

  • Page 11: Unfolding The Frame (Original Locks)

    Snappi System User Manual 4.1.1 Unfolding the Frame (original locks) Fig 4.1.1.1 Standing at back of the wheelbase, place your foot on the rear cross member X (see Fig 4.1.1.1) and lift handle labelled Y as far as it will move.

  • Page 12: Unfolding The Frame (Spring Loaded Locks)

    Snappi System User Manual WARNING: If the locking sliders are not in the correct position, or the spring pins do not protrude thereby allowing the locking clips to move back up the frame, then the frame may collapse in use.
  • Page 13 Snappi System User Manual Fig 4.1.2.4 To fold the frame: Standing beside the frame, pull up the 2 locking sliders as shown (see Fig 4.1.2.4). Whilst holding the locks open, push down with your arm on the upper frame or push handle, so that the frame starts to fold.

  • Page 14: A Original Brakes (Pushchairs Supplied Before June 2015)

    Do not leave the pushchair on a slope, even with the brake on. Always ensure that the pushchair is on level ground to prevent risk of injury to the occupant. 4.2B Pin Brake (pushchairs supplied after June 2015) Snappi Pushchairs supplied after June 2015 will be fitted with the new Pin Brake mechanism.

  • Page 15: C Tyres

    4.2C Tyres: As standard the Snappi pushchair is supplied with solid tyres, however pneumatic tyres are also available as an option. If your pushchair is supplied with pneumatic tyres these need to be regularly checked and inflated if necessary using a hand or foot pump.

  • Page 16: Fitting The Seat To The Chassis

    Snappi System User Manual 4.3 Fitting the seat to the chassis The seat incorporates an Interface system, and includes a 2-stage latch that comprises a main latch and a second safety latch that prevents accidental release of the seat from the chassis.
  • Page 17 Snappi System User Manual To fit the seat to the frame: Definition of interface mounting points: A: Seat Interface Rear Hooks B: Seat Interface Main Clips Fig 4.3.3 C: Seat Interface Safety Catch D: Seat Interface Release Handle E: Frame interface rear bushings F: Frame interface front bushings Fig 4.3.4...
  • Page 18 Snappi System User Manual Next, push down firmly on the release lever “D” to ensure that the clips are fully closed. Note the lever is positioned under the front right corner of the seat (see Fig 4.3.7). Set the safety catch “C” to the “Locked”...

  • Page 19: Using The Tilt In Space Facility

    Snappi System User Manual 4.4 Using the Tilt in Space facility Fig 4.4.1 To operate the tilt in space mechanism, place your hand over the push handle adjustor, and lift the lever ‘L’ (see Fig 4.4.1) as shown. Fig 4.4.2 This will open the gas strut and tilt the seat.

  • Page 20: Folding As A Complete System (Size 1 Only)

    Snappi System User Manual 4.5 Folding as a complete system (size 1 only) – Not suitable for rearward facing model First, set the seat to full tilt in space as detailed in section 4.4 Next fold the chassis as described in section 4.1 without removing the seat.

  • Page 21: Setting Up The Seat Unit

    Snappi System User Manual 5.0 Setting up the seat unit When setting up the seat unit always ensure the following is done: • Always consult your Therapist or Rehabilitation Engineer for advice. • Ensure that the child is relaxed and happy and if possible in an environment in which they are familiar.

  • Page 22: Adjusting The Seat Unit

    Snappi System User Manual 5.1 Adjusting the seat unit Common adjustments on the Snappi Seat can be made by hand (such as back height and back recline angle) and require no tools. Less frequent adjustments are made using a 5mm hexagon key (supplied), such as the seat depth and width. No other tools are required to make adjustments to the seat.

  • Page 23: Footrest Depth And Knee Angle Adjustment

    To lock, release the buttons. Note that the adjustors can only be locked in 15° increments. For the rearward facing Snappi it may be necessary to reduce the length of the footrest stems to avoid the footrest catching and inadvertently operating the brake bar.

  • Page 24: Back Height And Recline Angle Adjustment

    Snappi System User Manual 5.1.3 Back height and recline angle adjustment To adjust the back height, first un-tuck the cover from the bottom of the seat (the cover doesn’t need to be removed). Next, turn the 2 large central hand wheels on the back plate, as shown in Fig 5.1.3.1,...

  • Page 25: Lateral Supports (Optional)

    Snappi System User Manual 5.1.4 Lateral Supports (Optional) Fig 5.1.4.1(Lateral Trunk Supports with Chest Fig 5.1.4.1(Lateral Trunk Supports) Belt) The lateral trunk supports are supplied with two M8 coach bolts, and two 30mm hand wheels per bracket (see Figs 5.1.4.1and 5.1.4.2).

  • Page 26: Fitting And Removing The Cover

    Snappi System User Manual Finally, secure the laterals by screwing the provided hand wheels onto the protruding threads of the coach bolts (see Fig 5.1.4.5). The position of the laterals can be adjusted laterally by loosening the hand wheels and sliding them in or out to the required width.

  • Page 27: Fitting A Headrest Pad Or Lateral Head Supports (Optional)

    Snappi System User Manual To remove the side pads: Undo the 2 ‘popper’ fasteners, (See Fig 5.2.3) and unpeel the Velcro securing the pad. The pad will then be free to remove. Fig 5.2.3 To remove the back pad: Undo the 2 ‘popper’ fasteners located on the top left and right corners of the seat (see right).
  • Page 28 Snappi System User Manual First, remove the seat back pad from the frame (see section 5.2). Next, feed the Velcro straps though the slots, and join together to secure the headrest in place. Fig 5.3.3 Finally, refit the seat back pad to the seat frame.

  • Page 29: Fitting The Pelvic Strap

    / she is in the seat) Fig 5.4.2(Optional Extra) To fit the 2-point pelvic strap to the old-style Snappi, (which can be distinguished by having only one cam-lock buckle on each side): Open the cam-lock buckles (these are located on the bottom left and right corners of the seat base).
  • Page 30 Snappi System User Manual To fit the 2-point pelvic strap to the new- style Snappi, (which has 3 cam buckles on each side: Open the middle cam-lock buckles (these are located on the bottom left and right corners of the seat base).

  • Page 31: Fitting A Groin Adaptation Strap

    Snappi System User Manual 5.5 Fitting the Groin Adaptation Strap (Optional) The Groin Adaptation strap is a piece of webbing which can fit to the pelvic strap or the H belt harness to help with the positioning of the child. It is designed to help prevent the child from slipping forward underneath the harness.

  • Page 32: Fitting A Butterfly/Chest Harness Or H-Belt Harness

    Please see section 13 for transport instructions. Fig 5.6.2 If the Snappi was not originally supplied with either harness then you will need to purchase and fit the relevant cam buckle fixing points (Fig 5.6.3) to the rear of the seat.
  • Page 33 (Fig 5.6.4). For a size 1 Snappi we recommend using the inner holes, and for the size 2 Snappi the outer holes. Tighten using a 3mm Allen Key so that the cam buckles face outwards (Fig 5.6.5)
  • Page 34 75mm below the user’s neckline. Failure to comply with this could result in serious injury. (On Snappi Pushchairs with 3 side cam buckles) Thread the bottom straps through the gap at each side between the back upholstery and hip guides and down through the cam buckles at the rear of the side plate.
  • Page 35 Snappi System User Manual Using a 6mm Allen Key and a 10m spanner undo the nut (nearest to the base of the seat) and remove the nut and washer. Place the folded end of the bottom harness strap through the bolt using the pre-drilled hole.

  • Page 36: Accessories

    Snappi System User Manual 6: Accessories 6.1: Shopping Basket Fitting / removing the shopping basket: There are 4 hanging points located on the insides of the side plates (see left). To fit the shopping basket, clip the snap hooks on the basket onto the 4 clipping points.

  • Page 37: Equipment Carrying Tray

    Snappi System User Manual 6.2: Equipment Carrying Tray To Fit the equipment carrying tray: The equipment-carrying tray has 2 sets of fixing points on its underside to secure it to the chassis (see right). Feed the tray under the wheelbase from the front of the chassis and hook the rear points ‘A’...

  • Page 38: Sun Canopy

    Snappi System User Manual 6.3: Sun Canopy There are 2 styles of sun canopy available for the Snappi Pushchair: The ‘Classic Style’ and the ‘Umbrella Style’. To fit the Classic Style sun canopy first unfold the sun canopy. Brackets Then clip the 2 fixing brackets onto the...
  • Page 39 Snappi System User Manual Next, unscrew the frame mounting to open the jaws until it will fit over the frame. Position the mounting onto the upper frame tube (see fig 5.3.4 below). Adjust the angle of the clip so that it is vertical.

  • Page 40: Sun Hood And Transparent Rain Shield

    Snappi System User Manual 6.4: Sun Hood and Transparent Rain Shield The Sun Hood and Rain shield are two separate items. In order to fit the Transparent Rain Shield, you must first fit the Sun Hood by following the below instructions.
  • Page 41 Hold the hood by the two tubes and align the black clips with the tubes on the back of the Snappi seat (See Fig 6.4.5). Press each clip on to the seat tubes, positioning them so that the hood is at an appropriate height for the occupant.
  • Page 42 Snappi System User Manual Adjust the hood to the desired angle and then tighten the thumb screws to hold the hood securely in place. Each time you wish to change the angle of the hood, you must first loosen the thumb screws, adjust the angle as desired and then ensure that you tighten the screws to prevent them falling off.

  • Page 43: Sun Hood And Transparent Rain Shield

    • Operating the back angle of the Snappi may affect the tension of the rain shield. Once you have attained the desired back angle it may be necessary to adjust the rain shield by tucking it further under the footrest or pulling down gently on the rear flap.

  • Page 44: B New Style Sun Canopy Fixings

    Please note if you have an older seat the original hood is still available. Alternatively your seat can be returned to the Tendercare factory and the new receivers can be retro-fitted (charges applicable, please contact Tendercare for more information).
  • Page 45 Snappi System User Manual The new sun hood includes 2 button clips on the back of the mounting poles as shown (see Fig 6.4b.3, left). Fig 6.4b.3 To fit the hood, stand behind the seat and slide the mounting poles into the receivers with the button clips facing you.

  • Page 46: C Removing The Cover For Washing

    Snappi System User Manual After clipping the hood onto the frame, the back canvas of the sun canopy can be secured by looping the Velcro strap around the receiver bracket as shown (see Fig 6.4b.6, right). Fig 6.4b.6 6.4c: Removing the cover for washing: These instructions apply to both types of sun canopy.
  • Page 47 Snappi System User Manual Unhook the elastic loops off the ends of the bolts protruding through the adjustors (see fig 6.4c.3). Fig 6.4c.3 Remove the coach bolt, taking note of its position in relation to the other parts. Fig 6.4c.4...
  • Page 48 Snappi System User Manual Next, slide the other 2 parts of the adjustor off the end of the sun hood frame bars. Fig 6.4c.6 Once all the parts have been removed from the ends of the frame bars, carefully slide the frame bars out of the stitched pocket in the sun hood cover (see fig 6.4c.7).

  • Page 49: Rain Cover

    Snappi System User Manual 6.5: Rain Cover – not suitable for rearward facing Snappi This is the recommended rain cover if you need to use back recline and a rain cover at the same time. To fit the rain cover:...

  • Page 50: Frame Padding

    Finally join the rear flap of material to the sides of the rain cover with the Velcro tabs. Fig 6.5.1 6.7: Grip Rail – not suitable for rearward facing Snappi grip rail provided with thumbscrews for fitting to the pushchair (See Fig 6.7.1).

  • Page 51: Playtray

    Snappi System User Manual 6.8: Playtray – not suitable for rearward facing Snappi The Snappi playtray offers height, depth and angle adjustment, so that it can be adapted to suit your needs. It is available in clear or black. (Clear playtray shown for illustrative purposes Fig 6.8.1).
  • Page 52 Snappi System User Manual To fit the play tray to the seat, locate the 2 vertical stems on the bottom of the tray into the 2 receivers on the seat unit. Note there may be a small plastic cap in the top of the receiver.

  • Page 53: Playtray

    • Pommel bracket, block, pads and cover (assembled) If the Snappi was supplied without a pommel then you will need the pommel mounting kit as below; • Pommel mounting bracket •...

  • Page 54: Pommel

    Snappi System User Manual To fit the pommel to the seat: If the Snappi was supplied with a pommel at the time of purchase the mounting bracket will already be fitted. If not, you will need to attach the mounting bracket into the two holes on the front of the seat.(See Fig 6.9.2)

  • Page 55: Foot Muff

    Snappi System User Manual Once the pad is cut to the required size, lift up the seat cover and slide the seat pad in from the front of the seat (see Fig 6.10.1). Do not remove the hip guide or seat covers as attempting to fit the covers with the seat pad in place may result in damage to the covers.
  • Page 56 Snappi System User Manual The foot muff comes supplied with button- hole slots to allow any harnessing or lateral supports to come through the cover (see arrows, Fig 6.11.2). These slots are not cut when supplied as different patients have different harnessing.

  • Page 57: Foot Muff

    Snappi System User Manual Fig 6.11.6: A ‘Star’ foot muff fitted to the pushchair. Notes: • Cleaning your foot muff: Wash the foot muff on its own (do not include any other items) on a 30 degree wash with at least 1 colour catcher (2 preferable).

  • Page 58: Ankle Huggers

    Snappi System User Manual 6.12: Ankle Huggers The ankle huggers will come pre supplied fitted to the footplate as shown (see Fig 6.12.1, left). Fig 6.12.1 To adjust the height of the ankle huggers, pull or release material through the tri glides on the side straps (see arrow, fig 6.12.2,...

  • Page 59: Ankle Huggers

    Snappi System User Manual To fit or remove the ankle huggers from the foot plate (e.g. for washing) thread the strap through the mounting bracket as shown in figures 6.12.4 to 6.12.7 above. Note: The above instructions are for guidance only as other styles of ankle huggers may be fitted.
  • Page 60 Snappi System User Manual Loop the strap under the plate and bring back through the inner slot as shown. Fig 6.13.3 Open the cam buckle, and feed the end of the strap through the buckle. Close the buckle to lock the strap.
  • Page 61 Snappi System User Manual Open the cam buckle, and thread the strap through. Close the buckle to lock the strap. Fig 6.13.7 Fig 6.13.8, right: The heel strap locked. Fig 6.13.8 Document No: 053-05 v29 Page 61 of 75 December 2015...

  • Page 62: Vertical Cylinder Carrier

    Note that fitting the carrier must only be attempted by a qualified tradesperson; if in doubt please contact Tendercare ltd for further advice. Fig 6.14.1, left: The vertical cylinder carrier as supplied, fitted to the chassis.

  • Page 63: Vertical Cylinder Carrier

    3. Fit the pelvic strap (and or a harness) to the child and secure. 4. Fit foot straps and ankle straps if required. 7.2 Getting out of the Snappi Pushchair 1. Put the brakes on. 2. Undo any harnessing and foot straps.

  • Page 64: Attendant Pushing

    Snappi System User Manual 8: Attendant pushing 8.1 Pushing Important: At the start of every journey make sure that the interface is correctly fitted into the frame and that the locking clips are fully closed. Please refer to section 4.3 ‘Fitting the seat to the chassis’...

  • Page 65: Brakes

    Snappi System User Manual IMPORTANT: Take great care when doing this to avoid the combined weight of the wheelbase and occupant overcoming your strength and tipping back onto you. Never try to tip the wheelbase if the occupant is much heavier than you are.

  • Page 66: Lifting And General Safety

    Snappi System User Manual 8.4 Lifting and general safety The Snappi Pushchair is designed to carry one person only. Never allow children to play on, or stand on the footrest or frame. Never hang anything such as bags on the push handle.

  • Page 67: Maintenance

    Always follow the instructions given in the puncture repair kit. If you find any faults refer to your issuing authority or Tendercare Ltd. 10.2 Six-monthly maintenance Only someone who is a competent tradesman or repairer should carry out this work. If a major fault is found stop using the wheelbase until it has been corrected.

  • Page 68: Oxygen Cylinder

    Important: When the Snappi Pushchair is used as a seat in a vehicle, the oxygen cylinder and carrying tray must be removed. Note the vertical carrier is fixed and can be left in place; however the oxygen cylinder must still be removed.

  • Page 69: Warranty

    12 months from the date of delivery. Tendercare Limited will not repair or replace free of charge any part or parts found to be defective due to abuse, misuse or lack of correct maintenance.

  • Page 70: Transporting The Wheelbase

    Snappi System User Manual 13: Transporting the Wheelbase The Snappi Pushchair can be folded for transport in the luggage area of a vehicle as detailed in sections 4.5 and 4.6 of this manual. The Snappi Pushchair (excluding the rearward facing Snappi) has been successfully impact tested against International Standard ISO 7176-19 and may be used as a vehicle seat.
  • Page 71 Snappi System User Manual Fig 13.1.1 Note: The belt webbing should not be twisted when in use. c. The angle of the pelvic belt should be within the optimal zone of 30 to 75 the horizontal, as shown in Fig 13.1.2 Fig 13.1.2...

  • Page 72: Attaching Wheelbase To Vehicle

    13.2 Attaching wheelbase to vehicle The Snappi Pushchair must be attached to the vehicle using a 4-point wheelchair restraint that complies with one of the following: ISO 10542 Part 2, SAE2249 or DIN 75078/2. NO other restraint system can be used.
  • Page 73 Snappi System User Manual Attach Snappi Pushchairs purchased after Karabiner Hook here November 2012 come with a front tie down bracket, that fits between the front castor and frame. Attach the restraint system to this mounting point using a standard Karabiner hook (See Fig 12.2.1B).
  • Page 74 Snappi System User Manual Fig 13.2.3 The rearward facing Snappi Pushchair has not been crash tested for use as a vehicle seat and must not be used for transportation. Rearward facing Snappi Pushchairs are supplied without the transit brackets to ensure that it is not transported in error. If at a later date the Snappi is required to be forward facing, transit brackets can be purchased and fitted by a competent trained person only.

  • Page 75: Repairs

    Repairs: For all repairs contact your issuing authority. Major repairs: For all major repairs e.g. bent or damaged frame, the equipment should be returned to the factory. Contact Tendercare Ltd customer services on (01903) 726161. An approved agent may carry out the following repairs and replacements;...

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