HP ProBook 4230s Maintenance And Service Manual
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HP ProBook 4230s Maintenance And Service Manual

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HP ProBook 4230s Notebook PC
Maintenance and Service Guide

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  • Page 1 HP ProBook 4230s Notebook PC Maintenance and Service Guide...
  • Page 2 SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ........................ 7 Display ..............................7 Top ............................... 8 TouchPad ..........................8 Lights ........................... 9 Buttons and fingerprint reader (select models only) ............10 Keys ........................... 12 Front ..............................13 Left ..............................
  • Page 6 Grounding guidelines ......................36 Electrostatic discharge damage ................ 36 Packaging and transporting guidelines ..........37 Workstation guidelines ..............37 Equipment guidelines ............... 38 Component replacement procedures ....................39 Service tag ......................... 39 Computer feet ........................40 Battery ..........................41 SIM ............................ 42 Access door ........................
  • Page 7 30.7-cm (12.1-in), HD+ display specifications ..................84 Hard drive specifications ........................85 Specification information in Device Manager ..................86 7 Backup and recovery ............................ 87 Windows 7 ............................87 Backing up your information ....................87 Performing a system recovery ................... 88 Using the Windows recovery tools ..............
  • Page 8 viii...

  • Page 9: Product Description

    Product description Category Description Product Name HP ProBook 4230s Notebook PC Processors Intel® Core™ i7 processor, Dual Core 2620M, 2.70-GHz (Turbo up to 3.40-MHz) processor 4-MB L3 cache, 4 threads Intel Core i5 processors, Dual Core 2540M, 2.60-GHz (Turbo up to 3.30-MHz) processor 3-MB L3 cache, 4 threads 2520M, 2.50-GHz (Turbo up to 3.20-MHz) processor 3-MB L3 cache, 4 threads...
  • Page 10 2048 (1024 × 2) ● 1024 (1024 × 1) (not available with 64-bit operating system or Restore Media) Hard drives Supports 9.5-mm or 7-mm, 6.35-cm (2.50-in) SATA hard drives with HP DriveGuard Customer-accessible Supports the following drives: ● 750-GB, 7200-rpm ●...
  • Page 11 Category Description Modem cable not included Supports “No Modem” option Ethernet Realtek RTL8151EH-CG 10/100/1000 S3/S4/S5 wake on LAN Ethernet cable not included Wireless Integrated WLAN options by way of wireless module: Two WLAN antennas built into display assembly Supports “no WLAN” option Supports the following WLAN formats: ●...
  • Page 12 Category Description Keyboard/pointing devices Full-sized keyboard Touchpad includes: supports 2-way scroll with legend, taps enabled by default, 2- finger scrolling and zoom enabled by default Power requirements Smart AC adapter with localized cable plug support (3-wire plug with ground pin): 65-W “Smart”...
  • Page 13 Category Description Windows 7 Home Premium 32 with Microsoft Office 2010 Personal Windows 7 Home Premium 32 with Microsoft Office 2010 Home & Business Windows 7 Home Premium 32 with Microsoft Office 2010 Professional Windows 7 Home Premium 64 with Microsoft Office 2010 Starter EDGI Windows 7 Home Premium 64 with Microsoft Office 2010 Starter Windows 7 Premium 64 with Microsoft Office 2010 Personal Windows 7 Premium 64 with Microsoft Office 2010 Home &...
  • Page 14 Category Description WLAN module WWAN module, SIM Keyboard Chapter 1 Product description...

  • Page 15: External Component Identification

    External component identification Display Component Description WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless wide-area networks (WWAN). WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLAN). Internal microphone(s) (1 or 2 depending on Record sound.

  • Page 16: Top

    Component Description Webcam (select models only) Records video and captures still photographs. To use the webcam, select Start > All Programs > ArcSoft Camera Suite > WebCam Companion. *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

  • Page 17: Lights

    Blinking: When the QuickWeb button is pressed, the light blinks 5 times, and then the default Web browser opens. NOTE: To use HP QuickWeb when the computer is off, HP QuickWeb must be enabled in Computer Setup. ● Wireless light...

  • Page 18: Buttons And Fingerprint Reader (Select Models Only)

    Windows 7—Select Start > Control Panel > System and Security > Power Options. ● Windows Vista—Select Start > Control Panel > System and Maintenance > Power Options ● Or refer to the HP Notebook Reference Guide. Chapter 2 External component identification...
  • Page 19 Web browser. NOTE: For more information, refer to “HP QuickWeb” in this guide and to the HP QuickWeb software Help. If your computer does not have HP QuickWeb software, the button does not perform any action or function.

  • Page 20: Keys

    Keys Component Description Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key, the num lk key, or the key. Start key Displays the Start menu. Function keys Execute frequently used system functions when pressed in combination with the key.

  • Page 21: Front

    Front Component Description ● Drive light Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Media Card Reader Supports the following digital card formats: ● Memory Stick Pro ● Memory Stick Duo Pro ●...

  • Page 22: Left

    Left Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. RJ-11 (modem) jack (select models only) Connects a modem cable.

  • Page 23: Right

    Right Component Description ● AC adapter light White: The computer is connected to external power and the battery is 90 to 99% charged. ● Amber: The computer is connected to external power and the battery is 0 to 90% charged. ●...

  • Page 24: Bottom

    Bottom Component Description Battery and access cover release Release the battery from the battery bay, and latches release the access cover from the computer. Battery bay Holds the battery. SIM slot Contains a wireless subscriber identity module (SIM) (select models only). The SIM slot is located inside the battery bay.

  • Page 25: Illustrated Parts Catalog

    Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. ● Product name (1). This is the product name affixed to the front of the computer. ●...

  • Page 26: Computer Major Components

    Computer major components Item Description Spare part number Display panel 30.7-cm (12.1-inch) WXGA, anti-glare 646017-001 30.7-cm (12.1-inch) WXGA, anti-glare with webcam 646019-001 30.7-cm (12.1-inch) WXGA, anti-glare with webcam and WWAN 646021-001 30.7-cm (12.1-inch) WXGA, BrightView 646023-001 30.7-cm (12.1-inch) WXGA, BrightView with webcam 646025-001 Keyboard (includes cable) 646029-xx1...
  • Page 27 Item Description Spare part number With a fingerprint reader slot insert for use in computers that do not support a fingerprint 657232-001 reader For use in computers with USB 2.0 and a fingerprint reader 657960-001 For use in computers with USB 2.0 and without a fingerprint reader 657961-001 With no USB logo for use in USB 2.0 or USB 3.0 computers with a fingerprint reader 666893-001...
  • Page 28 B840, 1.9-GHz, with 2-MB L3 cache 664663-001 B810, 1.6-GHz, with 2-MB L3 cache 646760-001 (12) WWAN modules HP un2430 EV-DO/HSPA Mobile Broadband Module 634400-001 HP hs2340 HSPA+ Mobile Broadband Module 632155-001 (13) WLAN modules Atheros AR9002WB-1NGB 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter...
  • Page 29 Item Description Spare part number Realtek 8188BC8 802.11a/b/g/n 2x2 WiFi and Bluetooth 3.0+HS Combo Adapter for use in 602993-001 Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Baltics, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa...
  • Page 30 Item Description Spare part number Ralink 8190BC8 802.11b/g/n 2x2 WiFi and Bluetooth 3.0+HS Combo Adapter for use in 630813-001 Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Baltics, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa...
  • Page 31 Item Description Spare part number Intel Centrino® Advanced-N 6230 for use in Afghanistan, Albania, Algeria, Andorra, 636672-001 Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Baltics, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,...

  • Page 32: Display Components

    Item Description Spare part number 6-cell, 55 WHr, 2.8 Ah Li-ion battery 660151-001 4-cell (41 WHr, 2.8 Ah) 633801-001 (18) Base enclosure 646013-001 (19) Access door 646049-001 Display components Item Description Spare part number Display bezel For use on models with a webcam 646014-001 For use on models without a webcam 646015-001...

  • Page 33: Plastics Kit

    Item Description Spare part number Display enclosure 646012-001 Bracket Kit (includes RJ-11 bracket and power bracket; not illustrated) 646045-001 Plastics Kit Item Description Spare part number Plastics Kit 646035-001 RJ-11 holder Secure Digital card protective insert SIM protective insert Plastics Kit...

  • Page 34: Cable Kit

    Cable Kit Item Description Spare part number Cable Kit 646016-001 Hard drive cable RJ-11 connector cable Mass storage devices Description Spare part number Hard drives 750-GB, 7200-rpm 633252-001 640-GB, 5400-rpm 603785-001 500-GB, 7200-rpm 634926-001 500-GB, 5400-rpm 634638-001 320-GB, 5400-rpm 645193-001 320-GB, 7200-rpm 634862-001 250-GB, 7200-rpm...

  • Page 35: Miscellaneous Parts

    Screw Kit 646037-001 Power cable, 65-W 414135-001 Adapter, plug head for use in the Asia/Pacific region 601451-371 Adapter, USB power 619240-001 HP keyed cable lock 626729-001 Mouse, optical, 2-button 390632-001 HP optical travel mouse 434594-001 HP basic carrying case 455084-001...

  • Page 36: Sequential Part Number Listing

    Spare part Description number 390632-001 Mouse, optical, 2-button 414135-001 Power cable, 65-W 434594-001 HP optical travel mouse 455084-001 HP basic carrying case 490371-001 Power cord for use in North America 490371-011 Power cord for use in Australia and New Zealand 490371-021...
  • Page 37 621565-001 2-GB memory module (PC3-10600, 1333-MHz, DDR3) 621569-001 4-GB memory module (PC3-10600, 1333-MHz, DDR3) 626729-001 HP keyed cable lock 628824-001 Modem module NOTE: The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 646016-001. See...
  • Page 38 631255-001 Intel Core i7 processor, 2540M, 2.6-GHz (turbo up to 3.3-GHz) processor, 3-MB L3 cache (includes thermal material) 632155-001 HP hs2340 HSPA+ Mobile Broadband Module (WWAN) 633252-001 750-GB, 7200-rpm hard drive 633801-001 4-cell, 41 WHr, 2.8 Ah Li-ion battery...
  • Page 39 Spare part Description number 633803-001 6-cell, 62 WHr, 2.8 Ah Li-ion battery 634400-001 HP un2430 EV-DO/HSPA Mobile Broadband Module 634638-001 500-GB, 5400-rpm hard drive 634861-001 250-GB, 7200-rpm hard drive 634862-001 320-GB, 7200-rpm hard drive 634926-001 500-GB, 7200-rpm hard drive 636672-001...
  • Page 40 Spare part Description number 640926-001 Realtek 8188GN 802.11b/g/n 1x1 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Baltics, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,...
  • Page 41 Spare part Description number 646029-AB1 Keyboard for use in Taiwan 646029-AD1 Keyboard for use in South Korea 646029-D61 Keyboard for use in India 646035-001 Plastics Kit 646036-001 Rubber Kit (includes bottom feet) 646037-001 Screw Kit 646038-001 Speaker Kit 646039-001 System board for use in models without WWAN 646040-001 System board for models with WWAN 646040-AA1...

  • Page 42: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 43: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 44: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

  • Page 45: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 46: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 47: Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 95 screws and screw locks, in 15 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.

  • Page 48: Computer Feet

    Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 646036-001. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below. Chapter 4 Removal and replacement procedures...

  • Page 49: Battery

    Battery Description Spare part number 6-cell, 62 WHr, 2.8 Ah Li-ion battery 633803-001 6-cell, 55 WHr, 2.8 Ah Li-ion battery 660151-001 4-cell, 41 WHr, 2.8 Ah Li-ion battery 633801-001 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 50: Sim

    NOTE: This section applies only to computer models with WWAN capability. NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer. Before removing the SIM, follow these steps: Shut down the computer.

  • Page 51: Access Door

    Access door Description Spare part number Access door 646049-001 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 52: Hard Drive

    Hard drive NOTE: All hard drive spare part kits include a hard drive bracket and screws. Description Spare part number 750-GB, 7200-rpm hard drive 633252-001 640-GB, 5400-rpm hard drive 603785-001 500-GB, 7200-rpm hard drive 634926-001 500-GB, 5400-rpm hard drive 634638-001 320-GB, 7200-rpm hard drive 634862-001 320-GB, 5400-rpm hard drive...
  • Page 53 Disconnect the hard drive cable from the hard drive (4). If it is necessary to replace the hard drive bracket, remove the tape (1) that secures the Mylar cover down onto the bracket, and then lift to open the Mylar cover (2). Remove the two Phillips PM3.0×3.0 hard drive bracket screws (3) from each side of the hard drive (4 total screws).

  • Page 54: Memory Modules

    Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems. To update BIOS: Navigate to www.hp.com. Click Support & Drivers > click Drivers & Software. In the Enter a product name/number box, type the computer model information, and then click Search.

  • Page 55: Wwan Module

    WWAN module CAUTION: The WWAN module and the WLAN module are not interchangeable. Description Spare part number HP un2430 EV-DO/HSPA Mobile Broadband Module 634400-001 HP hs2340 HSPA+ Mobile Broadband Module 632155-001 Before removing the WWAN module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 56 Remove the WWAN module: Position the computer upside-down with the battery bay toward you. Disconnect the WWAN antenna cables (1) from the terminals on the WWAN module. NOTE: The red WWAN antenna cable is connected to the WWAN module “Main” terminal. The blue WWAN antenna cable is connected to the WWAN module “Aux”...

  • Page 57: Wlan/Bluetooth Combo Card

    WLAN/Bluetooth combo card The computer uses a card that provides both WLAN and Bluetooth functionality. CAUTION: The WLAN module and the WWAN module are not interchangeable. Description Spare part number Atheros AR9002WB-1NGB 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter for use 593127-001 in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus,...
  • Page 58 Description Spare part number Ralink 5390GN 802.11b/g/n 1x1 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, 630703-001 Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Baltics, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the...
  • Page 59 Description Spare part number Realtek 8188GN 802.11b/g/n 1x1 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, 640926-001 Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Baltics, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the...
  • Page 60 Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. Remove the battery (see Battery on page 41). Remove the access door (see Access door on page 43).
  • Page 61 Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

  • Page 62: Keyboard

    Keyboard NOTE: For a detailed list of available keyboards, see Sequential part number listing on page Description Spare part number Keyboard 646029-xxx Before removing the keyboard, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 63: Top Cover

    Position the computer upright and open it as far as possible. Using a slim screwdriver, release the four top keyboard tabs at the indicated locations and lift the top of the keyboard up and place it on the palm rest. Lift the keyboard connector latch and disconnect the keyboard cable from the system board.
  • Page 64 Before removing the top cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
  • Page 65 Remove the following cables from the system board: (3) Power button (4) QuickLaunch board (5) Card reader (6) Touchpad Position the upside-down with the battery bay toward you. Insert a screwdriver through the holes in the battery bay and press to disengage the top cover from the computer.
  • Page 66 To remove the top cover, lift the top and pull the cover away from the display until it clears the front audio ports, and then lift it off the computer. Reverse this procedure to install the top cover. Chapter 4 Removal and replacement procedures...

  • Page 67: Quick Launch Board

    Quick Launch board Description Spare part number Quick Launch board 646048-001 Before removing the Quick Launch board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 68: Power Button Board

    Power button board Description Spare part number Power button board 647132-001 Before removing the power button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 69: Modem Module

    Modem module NOTE: The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 646016-001. See Cable Kit on page 26 for more Cable Kit spare part number information. Description Spare part number Modem module...

  • Page 70: Speaker Assembly

    Disconnect the modem module cable (3) from the modem module. Reverse this procedure to install the modem module. Speaker assembly Description Spare part number Speaker Kit 646038-001 Before removing the speaker assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 71: Remove The Speaker Assembly

    Remove the speaker assembly: Position the computer upright with the front toward you. Disconnect the cable from the system board (1). Remove the tape the secures the speaker cable to the system board (2). Lift the speaker from the computer (3). Reverse this procedure to install the speaker assembly.
  • Page 72 Remove the battery (see Battery on page 41). Remove the following components: Access door (see Access door on page 43). Hard drive (see Hard drive on page Keyboard (see Keyboard on page Top cover (see Top cover on page Speaker assembly (see Speaker assembly on page When replacing the system board, be sure to remove the following components from the defective system board and install on the replacement system board:...

  • Page 73: Rtc Battery

    Lift the right side of the system board up at an angle (5), and then lift the system board from the computer (6). Reverse this procedure to install the system board. RTC battery Description Spare part number RTC battery 650924-001 Before removing the RTC battery, follow these steps: Shut down the computer.
  • Page 74 Remove the RTC battery: Position the system board upside-down. Use a screwdriver to loosen the battery from the slot (1). Lift the battery from the system board (2). Reverse this procedure to install the RTC battery. Chapter 4 Removal and replacement procedures...

  • Page 75: Fan

    Description Spare part number 646027-001 Before removing the fan, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 76 Remove the fan from the system board (3). Reverse this procedure to install the fan. NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-in) clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist.

  • Page 77: Heat Sink

    Heat sink All heat sink spare part kits include replacement thermal material. Description Spare part number Heat sink 646028-001 Before removing the heat sink, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 78 Remove the heat sink from the system board (5). NOTE: Thoroughly clean thermal material from the surfaces of the system board component (1) and the heat sink (2) each time you remove the heat sink. All heat sink and processor spare part kits include thermal material.

  • Page 79: Processor

    Processor NOTE: All processor spare part kits include replacement thermal material. Description Spare part number Intel Core i7 processor, Dual Core 2620M, 2.7-GHz (turbo up to 3.4-GHz) processor with 4-MB L3 cache (includes thermal grease) 631252-001 Intel Core i5 processors, Dual Core 2540M, 2.6-GHz (turbo up to 3.3-GHz) processor with 3-MB L3 cache (includes thermal grease) 631255-001 2520M, 2.5-GHz (turbo up to 3.2-GHz) processor with 3-MB L3 cache (includes thermal grease)
  • Page 80 Modem module (see Modem module on page System board (see System board on page Fan (see Fan on page Heat sink (see Heat sink on page 69). Remove the processor: Position the system board upside-down. Use a flat-bladed screwdriver to turn the processor locking screw (1) one-half turn counterclockwise until you hear a click.

  • Page 81: Rj-11 Jack Cable

    RJ-11 jack cable NOTE: The RJ-11 jack cable is included in the Cable Kit, spare part number 646016-001. The RJ-11 bracket is available in the Bracket Kit, spare part number 646045-001. Before removing the RJ-11 jack cable, follow these steps: Shut down the computer.

  • Page 82: Display Assembly

    Reverse this procedure to install the RJ-11 jack cable. Display assembly All display assemblies include WLAN antenna transceivers and cables. WWAN models include 2 WWAN antenna transceivers and cables. Description Spare part number Display assembly, 30.7-cm (12.1-inch) WXGA, anti-glare 646017-001 Display assembly, 30.7-cm (12.1-inch) WXGA, anti-glare with webcam 646019-001 Display assembly, 30.7-cm (12.1-inch) WXGA, anti-glare with webcam and WWAN...
  • Page 83 Remove the five Phillips PM2.5×8.0 screws (2) from the hinges, the Phillips PM2.5×8.0 screw (3) from the security bracket, and then lift the display from the computer (4). When installing the display assembly, be sure that the wireless antenna cables are routed and arranged properly.
  • Page 84 If it is necessary to replace the webcam module (shown in the following image) or microphone module from the display enclosure, disconnect the cable from the module (1), and then gently pull the module away from the double-sided tape on the display enclosure (2). The webcam module is available using spare part number 642795-001.
  • Page 85 Disconnect the display panel cable from the back of the display panel by pressing the latches on the side of the connector (1), and then disconnecting the cable from the panel (2). The display cable is available using spare part number 646044-001, and includes the integrated webcam cable.
  • Page 86 If you need to remove the WLAN or WWAN antennas, lift the WLAN antenna cables (1) or WWAN antenna cables (2) from the clips and routing paths built into the display enclosure. The WLAN antennas are available using spare part number 646010-001, and the WWAN antennas are available using spare part number 646011-001.

  • Page 87: Computer Setup (Bios) And System Diagnostics

    Computer Setup (BIOS) and System Diagnostics Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.

  • Page 88: Restoring Factory Settings In Computer Setup

    To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes: Click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File >...

  • Page 89: Updating The Bios

    Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 90: Using System Diagnostics

    Battery test—This test analyzes the condition of the battery. If the battery fails the test, contact HP Customer Support to report the issue and purchase a replacement battery. You can also view system information and error logs in the System Diagnostics window.

  • Page 91: Specifications

    Specifications Computer specifications Metric U.S. Dimensions Length 21.2 cm 8.4 in Width 28.8 cm 11.3 in Height (front to rear) 2.5 to 3.2 cm 1.0 to 1.3 in Weight (equipped with optical drive, 1 DIMM, hard drive, 1.6 kg 3.5 lbs optical drive, WLAN module, 6 cell battery) Input power Operating voltage...

  • Page 92: Cm (12.1-In), Hd+ Display Specifications

    Metric U.S. Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 30.7-cm (12.1-in), HD+ display specifications Metric U.S.

  • Page 93: Hard Drive Specifications

    Hard drive specifications 750-GB* 640-GB* 500-GB* 320-GB* 250-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm 70 mm Weight 115 g 101 g 101 g 101 g 101 g Interface type SATA...

  • Page 94: Specification Information In Device Manager

    Specification information in Device Manager Device Manager allows you to view and control the hardware attached to the computer, as well as provides hardware specification information. You can also add hardware or modify device configurations using Device Manager. NOTE: Windows 7 and Windows Vista include the User Account Control feature to improve the security of your computer.

  • Page 95: Backup And Recovery

    Recovering information using recovery tools NOTE: For detailed instructions, perform a search for these topics in Help and Support. In case of system instability, HP recommends that you print the recovery procedures and save them for later use. NOTE: Windows includes the User Account Control feature to improve the security of your computer.

  • Page 96: Performing A System Recovery

    new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. The system repair discs (select models only) are used to start up (boot) the computer and repair the operating system in case of system instability or failure. Your initial and subsequent backups allow you to restore your data and settings if a failure occurs.

  • Page 97: Using The Windows Recovery Tools

    Recovery disc (both purchased separately). For additional information, refer to Using a Windows 7 operating system DVD (purchased separately) on page If the Windows partition and the HP Recovery partition are listed, restart the computer, and then press before the Windows operating system loads.

  • Page 98: Using A Windows 7 Operating System Dvd (Purchased Separately)

    Follow the on-screen instructions. Using a Windows 7 operating system DVD (purchased separately) To order a Windows 7 operating system DVD, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. You can also order the DVD by calling technical support.

  • Page 99: Windows Vista

    NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery procedures and save them for later use. NOTE: Windows® includes the User Account Control feature to improve the security of your computer.

  • Page 100: Performing A Recovery

    If possible, back up all personal files. If possible, check for the presence of the Windows partition and the HP Recovery partition. To find the partitions, select Start > Computer.

  • Page 101: Using F11 Recovery Tools

    Recovery discs have been included for computers that do not have a partition. Use these discs to recover your operating system and software. To check for the presence of a recovery partition, select Start > Computer. If the partition is present, an HP Recovery drive is listed in the Hard Disk Drives section of the window.
  • Page 102 NOTE: This process takes several minutes. If possible, back up all personal files. Restart the computer, and then insert the Windows Vista operating system DVD into the optical drive before the Windows operating system loads. When prompted, press any keyboard key. Follow the on-screen instructions.

  • Page 103: Power Cord Set Requirements

    Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 104: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden SEMKO Switzerland Taiwan...

  • Page 105: Recycling

    NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
  • Page 106 Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 107 Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Position the display panel assembly upside-down. Remove all screws that secure the display panel frame to the display panel.
  • Page 108 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Position the display panel right-side up.
  • Page 109 Remove the backlight cables (1) from the clip (2) in the display panel. Position the display panel upside-down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Remove the backlight frame from the display panel.
  • Page 110 Remove the backlight from the backlight frame. Disconnect the display panel cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.

  • Page 111: Index

    Index TouchPad on/off 8 display components, spare part AC adapter light 15 wireless 11 numbers 24 AC adapter, spare part numbers display enclosure, spare part number 25 Cable Kit access cover release latches 16 display hinge contents 26 access door removal 77 spare part number 26 removal 43...
  • Page 112 feet removal 54 locations 40 spare part numbers 18, 32, 54 operating system, product spare part number 40 keypad, embedded numeric 12 description 4 fingerprint reader, identifying 11 keys optical drive fn key, identifying 12 esc 12 precautions 35 function keys, identifying 12 fn 12 function 12 packing guidelines 37...
  • Page 113 processors 1 SIM protective insert Windows 7 operating system product name 1 illustrated 25 DVD 90 security 4 SIM slot, identifying 16 Windows Backup and Restore 87 serviceability 5 SIM, removal 42 Windows Vista operating system webcam 2 slots DVD 93 wireless 3 security cable 14 wireless antennas...

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