Dell iDRAC6 User Manual page 237

Remote access controller 6
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Table 14-3. Using Virtual Media: Frequently Asked Questions
Question
Sometimes, I notice my
Virtual Media client
connection drop. Why?
Which operating systems
support iDRAC6?
Which Web browsers support
iDRAC6?
Why do I sometimes lose my
client connection?
Answer
When a network time-out occurs, iDRAC6
firmware drops the connection, disconnecting the
link between the server and the Virtual Drive.
If the Virtual Media configuration settings are
changed in iDRAC6 Web interface or by local
RACADM commands, any connected media is
disconnected when the configuration change
is applied.
To reconnect to the Virtual Drive, use the Virtual
Media wizard.
See "Supported Operating Systems" for a list of
supported operating systems.
See "Supported Web Browsers" for a list of
supported Web browsers.
• You can sometimes lose your client connection if
the network is slow or if you change the CD in the
client system CD drive. For example, if you
change the CD in the client system's CD drive,
the new CD might have an autostart feature.
If this is the case, the firmware can time out and
the connection can be lost if the client system
takes too long before it is ready to read the CD.
If a connection is lost, reconnect from the
GUI and continue the previous operation.
• When a network timeout occurs, iDRAC6
firmware drops the connection, disconnecting the
link between the server and the Virtual Drive.
Also, someone may have altered the Virtual Media
configuration settings in the Web interface or by
entering RADACM commands. To reconnect to
the Virtual Drive, use the Virtual Media feature.
Configuring and Using Virtual Media
237

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