Obihai OBi1032 Manuals

Manuals and User Guides for Obihai OBi1032. We have 4 Obihai OBi1032 manuals available for free PDF download: Administration Manual, User Manual, Configuration Manual

Obihai OBi1032 Administration Manual (220 pages)

OBi1000 Series IP Phone

Brand: Obihai | Category: IP Phone | Size: 6.04 MB

Table of Contents
2
Audience
10
Where to Go for Help
10
Notational Conventions
11
- Boolean Values
  11
Introduction

12
- Ob Iip Phone Hardware
  12
  - Accessories Available Separately from Obihai
    16
  - Other Accessories
    16
- Connecting the ob Iip Phone
  16
- Overview of Phone Features
  16
  - Administrative Features
    17
  - Voice Features
    17
  - Call Features
    17
  - Soft Switch Support
    17
  - Integrated GUI Applications
    17
- Complementary Obihai Products and Services
  18
Configuration and Management Interfaces

19
- Device Local Configuration
  19
- Remote Provisioning
  23
  - About ZT (Zero Touch): Device Customization at Obihai's Factory
    24
- Obitalk Portals
  25
  - User Portal
    25
  - ITSP Portal
    25
- Telephone-IVR-Based Local Configuration
  25
  - Main Menu
    26
  - Additional Options (Menu 0)
    27
    
    System Level Options
    27
    
    Network Related Configuration Options
    27
    
    SP1 Configuration Options
    28
    
    SP2 Configuration Options
    30
    
    Obitalk Configuration Options
    31
    
    Auto Attendant Configuration Options
    32
    
    Customized AA Prompt Recording Options
    32
- Phone Gui
  33
  - Settings
    33
  - Preferences
    36
  - Admin Password
    36
Networking Features

37
- Ethernet Ports
  37
- Wan Interface
  37
  - Vlan
    37
  - Lldp
    37
  - IP Address Assignment
    37
  - DNS Servers
    37
- Nterface
  38
  - IP Address Assignment
    38
  - DNS Servers
    38
- Dhcp Options
  38
- Dns Lookup
  38
  - Lookup Order
    38
  - Locally Configured DNS Lookup Table
    38
- Ntp Servers and Local Time
  39
Feature Keys

40
- Line Keys and Virtual Line Keys
  45
- Programmable Keys
  45
- Side Car Keys
  45
- Feature Key Configuration Parameters
  46
- Highlights of Feature Key Functions
  46
  - Call Keys
    46
  - Line Monitor Keys
    47
  - Speed Dial Keys
    47
  - BLF Keys
    47
  - Presence Monitor
    47
  - Group Page Keys
    47
Voice Services

48
- Itsp Profiles
  48
- Overview of Common Trunk Configuration
  48
  - Service Enable
    48
  - Service Account Credentials
    49
  - Servers
    49
  - Trunk Capacity
    49
  - Basic Incoming Call Handling
    49
  - Basic Outgoing Call Handling
    50
- Specification of Target Phone Numbers
  50
Sip/Sp Service

51
- SIP Registration
  51
  - Third Party Registration
    52
  - Registration Period
    52
  - REGISTER Final Non-2Xx Response Handling
    53
  - SIP Outbound Proxy Server
    53
  - DNS Lookup of SIP Servers
    54
  - NAT Traversal Considerations
    54
    
    Keep Alive Messages
    55
  - SIP Proxy Server Redundancy and Dual REGISTRATION
    55
  - SIP Privacy
    56
  - STUN and ICE
    57
  - ITSP Driven Distinctive Ringing
    58
  - RTP Statistics - the X-RTP-Stat Header
    58
  - Rtcp
    58
  - Media Loopback Service
    58
  - A SIP/SP Configuration Example
    59
Google Voice™ Service

60
Obitalk Service

61
Obibluetooth Service

62
Call Features

63
- Phone Level and Line Level Feature
  63
- Call States
  63
- Core Call Features
  64
  - Line Capacity
    64
  - Complex Operations between Multiple, Diverse Voice Services
    64
  - Making Outgoing Calls
    64
    
    Digit Map
    64
    
    Audio Path and On/Off-Hook States
    64
    
    Off-Hook Dialing
    65
    
    On-Hook Dialing
    65
    
    Outbound Call Routes
    65
    
    Primary Line
    65
    
    Explicitly Selecting a Line to Make Call
    66
    
    Dialing "Speed Dials 99" Numbers
    66
    
    Dialing Star Codes
    66
    
    Called Party Caller ID Display
    66
  - Handling Incoming Calls
    67
    
    Inbound Call Routes
    67
    
    Rejecting Incoming Calls
    67
    
    Caller ID Display
    67
  - Ending Calls
    67
  - Holding Calls
    67
  - Resuming Calls
    67
  - Foregrounding" a Call
    67
  - Call Waiting
    68
  - Call Transfer
    68
    
    Transfer Signaling
    69
    
    Limitations of Transfer by Internal Bridging
    69
  - Conference Calls
    69
    
    Local Mixing/Bridging
    70
    
    External Conference Bridge
    70
- Expanded Call Features
  71
  - Auto Answer and Intercom
    71
  - Push to Talk
    71
  - Speed Dial Feature Key
    72
  - Block Caller ID
    72
  - Block Anonymous Call
    73
  - Calling Line ID Display
    73
  - Call Forwarding
    73
    
    Call Forward Numbers
    73
    
    Call Forward ALL
    74
    
    Call Forward on Busy
    74
    
    Call Forward on no Answer
    74
    
    Call Forward Signaling
    75
    
    Limitations of Call Froward by Internal Bridging
    75
  - Do Not Disturb
    75
  - Do Not Ring
    75
  - Message Waiting Indication - Visual and Tone Based
    75
  - Multicast Page Groups
    76
  - Music on Hold (MOH)
    77
- Premium Call Features
  77
  - Busy Lamp Field (BLF)
    77
    
    Single Versus Multiple BLF Event Notification
    78
    
    BLF with Call Park Status
    78
    
    What Happens When BLF Key Is Pressed
    78
    
    BLF Operation: Speed Dial
    79
    
    BLF Operation: Directed Call Pickup
    79
    
    BLF Operation: Barge in
    79
    
    BLF Operation: Call Pickup
    79
    
    BLF Operation: Resume
    79
    
    BLF Configuration
    79
    
    Floating BLF Key Assignment
    80
    
    SIP for BLF
    81
  - Call Park and Call Pickup
    82
    
    Call Park Methods
    82
    
    Call Park Monitor and Call Pickup Methods
    83
  - Shared Line and Shared Call Appearances (SCA)
    84
    
    Line Seize
    85
    
    What Happens When a Call Appearance Key Is Pressed
    86
  - Buddy List
    86
    
    Expanded Buddy List and Groups
    88
    
    Buddy List Management
    88
    
    Presence Monitor
    89
  - Call Recording Controls
    89
  - Hold and Talk Event Package
    89
  - Advice of Charges (AOC)
    89
  - Broadsoft Call Center Features
    89
    
    Disposition Code
    90
    
    Customer Originated Call Trace
    90
    
    Escalation
    90
    
    Call Center Information
    90
  - Broadsoft Guest Login/Logout (Hoteling)
    90
  - Emergency Calls
    91
  - Call Diversion History
    91
- Broadsoft AS-Feature-Event Features
  92
  - Call Forward All
    92
  - Call Forward Busy
    92
  - Call Forward no Answer
    93
  - Do Not Disturb
    93
  - ACD Agent State
    93
  - Security Classification
    94
  - Executive Call Filter
    94
  - Executive Assistant
    94
  - Call Recording Settings
    94
- Broadsoft XSI Features
  94
  - Network Directories
    95
  - Network Call Logs
    95
  - Broadworks Anywhere
    96
  - Remote Office
    96
  - Simultaneous Ring
    96
  - Call Forward Always
    96
  - Call Forward Busy
    97
  - Call Forward no Answer
    97
  - Anonymous Call
    97
  - Do Not Disturb
    97
Phone Gui Customization

99
- Main Menu
  99
- Line Key Tabs
  99
- Controlling Multiple Calls Per Call Key
  99
  - Calls App Behavior
    99
- Soft Key Set Customization
  100
  - Soft Key Set Parameter Syntax
    100
    
    Soft Key Specification
    100
  - Assignable Soft Keys
    101
  - Soft Key Set Parameters
    103
- Line Key Window Customization
  104
- Led Pattern Customization
  106
  - LED Settings Parameters
    106
  - Call State
    106
  - SCA State
    106
  - BLF State
    107
  - Service State
    107
  - ACD Agent State
    107
  - Presence State
    107
  - Feature Key State
    108
  - VMWI Lamp
    109
- Gui Menu Customization
  110
  - Preferences Menu
    110
  - Settings Menu
    110
  - Product Information Menu
    110
  - Preferences Menu Item Ids
    110
  - Settings Menu Item Ids
    111
  - Product Info Menu Item Ids
    111
- Phone Customization Data
  112
  - Startup Splash Screen
    112
  - Background Pictures
    112
  - Text Fonts Customization
    113
  - Language Customization with Dictionary Files
    115
  - Phone Book Pictures
    123
  - Ring Tones
    123
  - Phone Customization Data Package
    123
  - Uploading Customization Data Package to the Phone
    123
- Internal Data Storage Paths for User Preferences Settings
  124
Obiphone Xml Applications

127
- Action Urls - Pull Model
  127
  - Action URL Feature Key
    127
  - Action URL Soft Key
    127
- Sip Notify - Push Model
  127
- Xml App Development
  128
Auto Attendant

129
- Aa Callback Service
  129
- Automated Attendant
  129
- User Recorded Prompts
  130
- Customizing Aa Prompt Lists
  130
Voice Gateways and Trunk Groups

132
- Voice Gateway
  132
- Trunk Groups
  132
Ldap

133
- Ldap Service Setup
  133
  - Client Authentication
    134
- Ldap Directory Search Application
  134
  - Search Fields
    135
Ip Phone Settings

137
- Phone Settings
  137
  - Digitmap and Outboundcallroute
    137
  - Primary Line
    137
  - Network Directory
    138
  - Buddy List
    138
  - User Preferences Settings
    138
  - Page Groups 1 and 2
    138
- Line Keys
  138
- Programmable Keys
  138
- Side Car 1 and Side Car 2
  138
Audio Codec Profiles

140
Tone Patterns

141
- Tone Profile Features of the Obi Device
  141
- Tone Examples
  142
- Stutter Tone
  143
Ringtones and Ring Patterns

145
Star Code Profiles

147
- Star Code Script Variables (Var)
  147
- Star Code Script Actions (Act)
  148
- Star Code Script Format
  148
- Star Code Script Examples
  149
  - Default Star Codes
    149
User Settings

151
- Speed Dial Numbers
  151
- Using Speed Dial Number as Ad Hoc Gateway
  151
Call Routing

152
Digit Map Configuration

158
Administrative Features

167
- Native Web Server
  167
- Syslog
  167
- Factory Reset
  167
- Firmware Update
  167
  - Automated Firmware Update
    167
- Configuration Backup and Restore
  167
- Auto Provisioning
  167
  - Obitalk Provisioning
    167
  - ITSP Provisioning
    167
  - Customization Data Package
    168
  - Auto Update Operation
    168
  - Auto Update Configuration Parameters
    168
Device Web Page and Configuration Parameter Reference

170
- Status
  170
  - System Status
    170
  - Reboot Reason Codes
    171
  - Call Status Web Page
    171
  - SP Services Statistics
    172
- Obiwifi Configuration Web Page and Parameter Reference
  173
  - Wifi Settings Web Page
    173
  - Wifi Scan Web Page
    173
- System Management Parameters
  174
  - WAN Parameters
    174
  - Auto Provisioning Parameters
    177
  - Zero-Touch, Massive Scale Remote Provisioning
    180
  - Device Admin Parameters
    180
- Device Update Web Page
  181
  - Firmware Update
    181
    
    Possible Error Messages on Firmware Update Failure
    181
  - Backup (Customized) AA User Prompts
    181
  - Backup Configuration
    182
  - Restore Configuration
    182
  - Reset Configuration (to Factory Default)
    182
- Service Provider Configuration Parameters
  182
- Voice Services
  189
  - Spn Service Web Page (N = 1, 2, 3, 4, 5, 6)
    189
  - Obitalk Service Configuration
    196
  - Auto Attendant Web Page
    199
  - Gateways and Trunk Groups Web Page
    201
  - Obibluetooth Web Page
    202
- Ip Phone Settings
  203
  - Phone Settings Web Page
    203
  - Line Keys
    207
  - Programmable Keys
    207
  - Side Car M, M = 1, 2
    207
  - LED Settings
    208
  - Soft Key Sets
    210
- Codec Profiles
  210
  - Codec Profile X Web Page (X = A, B)
    210
- Tone Profiles
  213
  - Tone Profile X Web Page (X = A, B)
    213
- Ring Profiles
  215
  - Ring Profile X Web Page (X = A, B)
    215
- Star Code Profiles
  216
  - Star Code Profile X Web Page (X = A, B)
    216
- User Settings
  217
  - User Preferences Web Page
    217
  - Speed Dials Web Page
    220
  - User Defined Digit Maps Web Page
    220

Obihai OBi1032 User Manual (84 pages)

Brand: Obihai | Category: IP Phone | Size: 5.38 MB

User Guide
1
Table of Contents
2
1 Introduction

5
2 Using the Obi

13
- The Home Screen
  14
- More on Soft Keys
  15
- More
  15
  - Soft Key Pages
    16
- Feature Keys
  16
  - Line Keys and Virtual Line Keys
    17
  - Call Keys
    20
  - Programmable Keys (Pks)
    21
  - Side Car Keys (Scks)
    22
  - List of Feature Keys and Their Functions
    22
- The Status Bar
  25
3 Making and Receiving Calls

26
- Current Calls App
  26
- Call States
  27
- Making Basic Calls
  27
  - With the Handset
    27
  - With the Speakerphone
    28
  - With the Headset
    28
  - On-Hook Dialing (Predial)
    29
  - Using a Speed Dial Feature Key
    29
  - Additional Ways to Make Calls
    30
  - Line Selection When Making Calls
    30
- Receiving Calls
  32
- Ending Calls
  32
- Holding Calls
  33
- Resuming Calls
  33
- Bringing a Call to the Foreground
  33
4 Advanced Call Scenarios

34
- Managing Multiple Calls with the Calls App
  34
- Transferring Calls
  34
- Call Forwarding
  36
- Conference Calls
  37
  - Local Mixing/Bridging
    37
  - External Conference Bridge
    38
- Group Paging
  38
5 Premium Features at a Glance

40
- Busy Lamp Field (BLF)
  40
- Call Park and Call Pickup
  41
- Shared Line Appearance (SLA) and Shared Call Appearance (SCA)
  42
- Intercom Calls
  42
- Buddy List
  43
  - Expanded Buddy List
    45
  - Buddy Groups
    45
  - Buddy List Management
    45
- Network Directories
  45
- Call Recording Controls
  47
- Advice of Charges (AOC)
  47
- Call Center Features
  47
- Guest Login/Logout for Hot Desk Environments (Hoteling)
  48
- Emergency Calls
  48
- Call Diversion History
  48
- User Settings Synchronization with the Service Provider
  48
6 Obi Phone Apps

50
- Settings App
  50
  - Network Settings
    51
  - Wifi Setup
    52
  - Bluetooth Setup
    54
  - Storage
    56
  - Ringtones
    58
  - Voice Services
    59
  - (Virtual) Line Keys
    62
  - Programmable Keys
    62
  - Sidecar 1 and 2
    64
  - Speed Dials 99
    64
  - Clear Data Cache
    64
  - Device Admin
    64
  - Lock/Unlock Admin Settings
    65
- Call History App
  66
- Contacts App
  67
  - Phone Book Tab
    67
  - Fields Tab
    68
  - Groups Tab
    68
  - Editing Individual Contacts
    69
- Preferences App
  70
  - Skin
    72
  - Pack Calls on Display
    73
  - Screen Saver
    74
- Product Information App
  75
- Dialog Boxes
  76
  - Input Dialog
    76
  - Dial Dialog
    77
  - Notification/Warning Dialog
    77
  - Confirmation Dialog
    77
- Audio Volume Settings
  78
- Utility Apps
  78
  - Picture Browser
    78
  - Ringtone Browser
    80
- Modifying the Value of a Setting
  80
  - Text String
    80
  - Boolean
    80
  - Choose Among Multiple Choices
    81
  - Choose Value from a Range
    81
7 Overview of Administrative Features

82
- Finding out the Phone's IP Address
  82
- Phone Native Web Portal (NWP)
  82
- The Obitalk.com Cloud User Portal
  82
  - Joining Obitalk.com
    82
  - Adding an Obi Device to Your Obitalk User Account
    83
- Factory Reset
  83
- Firmware Update
  83
  - Using IVR
    83
  - From the Phone GUI
    83
  - From the Phone Native Web Portal
    84

Obihai OBi1032 User Manual (62 pages)

OBi1000 Series IP Phones

Brand: Obihai | Category: IP Phone | Size: 1.44 MB

Table of Contents
2
Introduction
5
Obi Hardware
5
Accessories Available Separately from Obihai
8
Other Accessories
8
Connecting the Obi
8
Connecting the Phone to the Network
8
Connecting to the LAN over Wired Ethernet
8
Connecting to the WLAN over Wifi
8
Overview of Phone Features
9
Core Features
9
Premium Features
9
Phone Management Features
9
2 Using the Obi
10
The Home Screen
11
The H Ome Creen
11
Feature Keys
12
Line Keys and Virtual Line Keys
12
Call Keys
14
Programmable Keys (Pks)
15
Side Car Keys (Scks)
15
List of Feature Keys and Their Functions
16
Call Tate
16
3 Making and Receiving Calls
19
Current C Alls a
19
Call States
20
Making Basic Calls
20
With the Handset
20
With the Speakerphone
21
With the Headset
21
On-Hook Dialing (Predial)
22
Using a S Peed D Ial F Eature K
22
Additional Ways to Make Calls
23
Line Selection When Making Calls
23
Receiving Calls
24
Ending Calls
24
Holding Calls
25
Resuming Calls
25
Bringing a Call to the Foreground
25
4 Advanced Call Scenarios
26
Managing M Ultiple C Alls W Ith T He C Alls a
26
Transferring Calls
26
Ending C All
27
Call Forwarding
28
Conference Calls
29
Local Mixing/Bridging
29
External Conference Bridge
30
Group Paging
30
5 Premium Features at a Glance
31
Busy Lamp Field (BLF)
31
Call Park and Call Pickup
32
Shared Line Appearance (SLA) and Shared Call Appearance (SCA)
33
Intercom Calls
33
Buddy List
34
Expanded Buddy List
35
Buddy Groups
35
Buddy List Management
36
Network Directories
36
Call Recording Controls
37
Advice of Charges (AOC)
37
Call Center Features
37
Setting Agent State for Automated Call Distribution (ACD)
37
Disposition Code
37
Customer Originated Call Trace
38
Escalation
38
Call Center Information
38
Guest Login/Logout for Hot Desk Environments (Hoteling)
38
Emergency Calls
38
Call Diversion History
38
User Settings Synchronization with the Service Provider
39
6 Obi Phone Apps
39
Settings a
39
Network Settings
40
Wifi Setup
41
Bluetooth Setup
43
Storage
44
Voice Services
45
(Virtual) Line Keys
48
Programmable Keys
48
Sidecar 1 a
49
Device Admin
49
Lock/Unlock Admin Settings
50
Call H Istory a
50
Contacts a
51
Preferences a
53
Product I Nformation a
54
Dialog Boxes
54
Input Dialog
54
Dial Dialog
55
Notification/Warning Dialog
56
Confirmation Dialog
56
Audio Volume Settings
57
Utility Apps
57
Picture Picker
57
Ringtone Picker
58
Adding a Background Picture to the Phone
58
Adding a Ringtone File to the Phone
58
Modifying the Value of a Setting
59
Text String
59
Boolean
59
Choose Among Multiple Choices
59
Choose Value from a Range
59
Factory Reset
61
Firmware Update
61

Obihai OBi1032 Configuration Manual (12 pages)

Brand: Obihai | Category: Telephone | Size: 0.31 MB

Table of Contents
1
1 Introduction

2
2 Video Tutorial

2
3 Requirements

2
- Identifying Phone Model
  2
- Phone Firmware
  3
- DHCP Server
  3
- Pbxware Version
  3
4 Installation

3
5 Registering Phone

4
- Manual Configuration
  5
- Auto Provisioning
  8
6 Configure BLF

11
- Etension Settings
  11
- Phone Settings
  12
7 Additional Configuration Template

12
8 Dynamic Auto Provisioning

12

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Obihai OBi1032 Manuals

Obihai OBi1032 Administration Manual (220 pages)

Table of Contents

Introduction

Configuration and Management Interfaces

Networking Features

Feature Keys

Voice Services

Sip/Sp Service

Google Voice™ Service

Obitalk Service

Obibluetooth Service

Call Features

Phone Gui Customization

Obiphone Xml Applications

Auto Attendant

Voice Gateways and Trunk Groups

Ldap

Ip Phone Settings

Audio Codec Profiles

Tone Patterns

Ringtones and Ring Patterns

Star Code Profiles

User Settings

Call Routing

Digit Map Configuration

Administrative Features

Device Web Page and Configuration Parameter Reference

Obihai OBi1032 User Manual (84 pages)

Table of Contents

1 Introduction

2 Using the Obi

3 Making and Receiving Calls

4 Advanced Call Scenarios

5 Premium Features at a Glance

6 Obi Phone Apps

7 Overview of Administrative Features

Obihai OBi1032 User Manual (62 pages)

Table of Contents

Obihai OBi1032 Configuration Manual (12 pages)

Table of Contents

1 Introduction

2 Video Tutorial

3 Requirements

4 Installation

5 Registering Phone

6 Configure BLF

7 Additional Configuration Template

8 Dynamic Auto Provisioning

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