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NETGEAR WNDR4500 User Manual

NETGEAR WNDR4500 User Manual

N900 wireless dual band gigabit router
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Download this manual See also: User Manual, Installation Manual
350 East Plumeria Drive
San Jose, CA 95134
USA
September 2011
202-10875-01
v1.0
N900 Wireless Dual Band
Gigabit Router WNDR4500

User Manual

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Summary of Contents for NETGEAR WNDR4500

  • Page 1: User Manual

    N900 Wireless Dual Band Gigabit Router WNDR4500 User Manual 350 East Plumeria Drive San Jose, CA 95134 September 2011 202-10875-01 v1.0...

  • Page 2: Technical Support

    NETGEAR, Inc. Technical Support Thank you for choosing NETGEAR. To register your product, get the latest product updates, or get support online, visit us at http://support.netgear.com.

  • Page 3: Table Of Contents

    NETGEAR Genie Setup ........
  • Page 4 N900 Wireless Dual Band Gigabit Router WNDR4500 WAN Setup..........33 Default DMZ Server .
  • Page 5 N900 Wireless Dual Band Gigabit Router WNDR4500 Wireless Repeating Function (WDS) ......73 Wireless Repeating Function .
  • Page 6 N900 Wireless Dual Band Gigabit Router WNDR4500 Factory Settings ..........105 Technical Specifications.

  • Page 7: Chapter 1 Hardware Setup

    Hardware Setup Getting to know your router The N900 Wireless Dual Band Gigabit Router WNDR4500 provides you with an easy and secure way to set up a wireless home network with fast access to the Internet over a high-speed digital subscriber line (DSL).

  • Page 8: Unpack Your Router

    Installation guide with cabling and router setup instructions • If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton and original packing materials, in case you need to return the product for repair. Position Your Router The router lets you access your network from virtually anywhere within the operating range of your wireless network.

  • Page 9: Hardware Features

    N900 Wireless Dual Band Gigabit Router WNDR4500 In an elevated location such as a high shelf, keeping the number of walls and ceilings • between the router and your other devices to a minimum. Away from electrical devices that are potential sources of interference, such as ceiling •...
  • Page 10 N900 Wireless Dual Band Gigabit Router WNDR4500 Table 1. Front panel LED descriptions Description Power/Test • Solid amber. The unit is starting up after being powered on. • Solid green. The power is on, and the router is ready. • Blinking amber. A firmware update is in progress.

  • Page 11: Back Panel

    N900 Wireless Dual Band Gigabit Router WNDR4500 Back Panel The back panel has the connections shown in the following figure. USB ports LAN Ethernet ports 1–4 Internet port Reset button Power Power On/Off button Figure 3. Router, rear view on page 105 for information about restoring factory settings.

  • Page 12: Label

    N900 Wireless Dual Band Gigabit Router WNDR4500 Label The label on the bottom of the router shows the WPS PIN, login information, MAC address, and serial number. Default Access Information Serial number MAC address Preset SSID Preset WiFi Password Figure 4. The label shows unique information about your router...

  • Page 13: Chapter 2 Getting Started With Netgear Genie

    Getting Started with NETGEAR Genie Connecting to the router This chapter explains how to use NETGEAR Genie to set up your router after you complete cabling as described in the installation guide and in the previous chapter in this book.

  • Page 14: Router Setup Preparation

    N900 Wireless Dual Band Gigabit Router WNDR4500 Router Setup Preparation You can set up your router with the NETGEAR Genie automatically, or you can use the Genie menus and screens to set up your router manually. However, before you start the setup process, you need to have your ISP information on hand and make sure the laptops, PCs, and other devices in the network have the settings described here.

  • Page 15: Netgear Genie Setup

    N900 Wireless Dual Band Gigabit Router WNDR4500 NETGEAR Genie Setup NETGEAR Genie runs on any device with a web browser. It is the easiest way to set up the router because it automates many of the steps and verifies that those steps have been successfully completed.

  • Page 16: Use Netgear Genie After Installation

    N900 Wireless Dual Band Gigabit Router WNDR4500 Use NETGEAR Genie after Installation When you first set up your router, NETGEAR Genie automatically starts when you launch an Internet browser on a computer that is connected to the router. You can use NETGEAR Genie again if you want to view or change settings for the router.

  • Page 17: Router Dashboard (Basic Home Screen)

    Chapter 8, Advanced Settings. Using this tab requires a solid understanding of networking concepts. Help & Support. Go to the NETGEAR support site to get information, help, and product • documentation. These links work once you have an Internet connection.

  • Page 18: Add Wireless Devices Or Computers To Your Network

    N900 Wireless Dual Band Gigabit Router WNDR4500 Add Wireless Devices or Computers to Your Network Choose either the manual or the WPS method to add wireless devices and other equipment to your wireless network. See on page 27 for instructions on how to set up a Guest Networks guest network.

  • Page 19: Chapter 3 Genie Basic Settings

    Genie Basic Settings Your Internet connection and network This chapter explains the features available from the Genie Basic Home screen, shown in the following figure: This chapter contains the following sections: • Internet Setup • Attached Devices • Parental Controls •...

  • Page 20: Internet Setup

    Enter the settings for the IP address and DNS server. The default settings usually work fine. If you have problems with your connection, check the ISP settings. Click Apply to save your settings. Click Test to test your Internet connection. If the NETGEAR website does not display within 1 minute, see Chapter 9, Troubleshooting.
  • Page 21 N900 Wireless Dual Band Gigabit Router WNDR4500 Internet Service Provider Encapsulation. ISP types. The choices are PPPoE, PPTP, or • L2TP. Login. The login name provided by your ISP. This is often an email address. • Password. The password that you use to log in to your ISP.

  • Page 22: Attached Devices

    N900 Wireless Dual Band Gigabit Router WNDR4500 Attached Devices You can view all computers or devices that are currently connected to your network here. From the Basic Home screen, select Attached Devices to display the following screen: Wired devices are connected to the router with Ethernet cables. Wireless devices have joined the wireless network.

  • Page 23: Parental Controls

    N900 Wireless Dual Band Gigabit Router WNDR4500 Parental Controls The first time you select Parental Controls from the Basic Home screen, you are automatically directed to the Internet, where you can learn more about Live Parental Controls or download the application. The following screen displays: ReadySHARE USB Storage You can view information about a USB storage device that is connected to the router’s USB...

  • Page 24: Basic Wireless Settings

     To view or change basic wireless settings: If you do NETGEAR recommends that you do not change your preset security settings. decide to change your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it.

  • Page 25: Wireless Settings Screen Fields

    N900 Wireless Dual Band Gigabit Router WNDR4500 If you use a wireless computer to change the wireless network name (SSID) or other wireless security settings, you are disconnected when you click Apply. To avoid this problem, use a computer with a wired connection to access the router.

  • Page 26: Change Wpa Security Option And Passphrase

    The Security Options section of the Wireless Settings screen lets you change the security option and passphrase. Please note that NETGEAR recommends that you not change the security option or passphrase, but if you want to change these settings, this section explains how.

  • Page 27: Guest Networks

    N900 Wireless Dual Band Gigabit Router WNDR4500 Guest Networks Adding a guest network allows visitors at your home to use the Internet without giving them your wireless security key. You can add a guest network to each wireless network: 2.4 GHz b/g/n and 5.0 GHz a/n.

  • Page 28: Guest Network Wireless Security Options

    N900 Wireless Dual Band Gigabit Router WNDR4500 Guest Network Wireless Security Options A security option is the type of security protocol applied to your wireless network. The security protocol in force encrypts data transmissions and ensures that only trusted devices receive authorization to connect to your network.

  • Page 29: Chapter 4 Genie Advanced Home

    Genie Advanced Home Specifying custom settings This chapter explains the features available from the Genie Advanced Home screen, shown in the following figure: This screen is also displayed through the Administration menu. This chapter contains the following sections: • Setup Wizard •...

  • Page 30: Setup Wizard

    N900 Wireless Dual Band Gigabit Router WNDR4500 Setup Wizard The NETGEAR Genie installation process is launched the first time you set up the router. After setting up the router the first time, if you want to perform this task again, you can run Setup Wizard from the Advanced tab of the Genie.

  • Page 31: Wps Wizard

    N900 Wireless Dual Band Gigabit Router WNDR4500 WPS Wizard The WPS Wizard helps you add a WPS-capable client device (a wireless device or computer) to your network. On the client device you need to either press its WPS button or locate its WPS PIN.

  • Page 32: Setup Menu

    N900 Wireless Dual Band Gigabit Router WNDR4500 Within 2 minutes, go to the client device and use its WPS software to join the network without entering a password. The router attempts to add the WPS-capable device. The WPS LED on the front of the router blinks green.

  • Page 33: Wan Setup

    N900 Wireless Dual Band Gigabit Router WNDR4500 WAN Setup The WAN Setup screen lets you configure a DMZ (demilitarized zone) server, change the Maximum Transmit Unit (MTU) size, and enable the router to respond to a ping on the WAN (Internet) port.

  • Page 34: Default Dmz Server

    MTU setting than the other devices, the data packets have to be split or “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often just the default value, and changing the value might fix one problem but cause another. Leave MTU unchanged unless one of...
  • Page 35 Table 2. Common MTU Sizes Application 1500 The largest Ethernet packet size and the default value. This is the typical setting for non-PPPoE, non-VPN connections, and is the default value for NETGEAR routers, adapters, and switches. 1492 Used in PPPoE environments.

  • Page 36: Lan Setup

    N900 Wireless Dual Band Gigabit Router WNDR4500 LAN Setup The LAN Setup screen allows configuration of LAN IP services such as Dynamic Host Configuration Protocol (DHCP) and Routing Information Protocol (RIP). The router is shipped preconfigured to use private IP addresses on the LAN side and to act as a DHCP server.

  • Page 37: Lan Setup Screen Settings

    N900 Wireless Dual Band Gigabit Router WNDR4500 LAN Setup Screen Settings LAN TCP/IP Setup IP Address. The LAN IP address of the router. • IP Subnet Mask. The LAN subnet mask of the router. Combined with the IP address, the •...

  • Page 38: Address Reservation

    N900 Wireless Dual Band Gigabit Router WNDR4500 You can specify the pool of IP addresses to be assigned by setting the starting IP address and ending IP address. These addresses should be part of the same IP address subnet as the router’s LAN IP address.

  • Page 39: Quality Of Service (Qos) Setup

    N900 Wireless Dual Band Gigabit Router WNDR4500 Quality of Service (QoS) Setup QoS is an advanced feature that can be used to prioritize some types of traffic ahead of others. The N900 Wireless Dual Band Gigabit Router can provide QoS prioritization over the wireless link and on the Internet connection.
  • Page 40 N900 Wireless Dual Band Gigabit Router WNDR4500 QoS for Applications and Online Gaming  To create a QoS policy for applications and online games: In the QoS Setup screen, select the Turn Internet Access QoS On check box. Click the Setup QoS Rule button to see the existing priority rules. On this screen you can edit or delete a rule by selecting its radio button and clicking either the Edit or Delete button.
  • Page 41 N900 Wireless Dual Band Gigabit Router WNDR4500 a. If you add a new entry, the Priority Rules screen expands as shown: b. In the QoS Policy for field, enter a descriptive name for the new application or game. c. In the Connection Type list, select either TCP, UDP, or both (TCP/UDP), and specify the port number or range of port numbers used by the application or game.
  • Page 42 N900 Wireless Dual Band Gigabit Router WNDR4500 From the Priority Category list, select Ethernet LAN Port, as shown in the following figure: From the LAN port list, select the LAN port that will have a QoS policy. From the Priority list, select the priority that this port’s traffic should receive relative to other applications and traffic when accessing the Internet.
  • Page 43 N900 Wireless Dual Band Gigabit Router WNDR4500 From the Priority Category list, select MAC Address to display the following screen: If the device to be prioritized appears in the MAC Device List, select its radio button. The information from the MAC Device List populates the policy name, MAC Address, and Device Name fields.

  • Page 44: Chapter 5 Usb Storage

    • Basic Settings • USB Storage Advanced Settings • Safely Remove a USB Drive • Media Server Settings • Specify Approved USB Devices • Connect to the USB Drive from a Remote Computer For additional about ReadySHARE features, see www.netgear.com/readyshare.

  • Page 45: Usb Drive Requirements

    N900 Wireless Dual Band Gigabit Router WNDR4500 USB Drive Requirements The router works with 1.0 and 1.1 (USB Full Speed) and 2.0 (USB High Speed) standards. The approximate USB bus speeds are shown in the following table. Actual bus speeds can vary, depending on the CPU speed, memory, speed of the network, and other variables.
  • Page 46 N900 Wireless Dual Band Gigabit Router WNDR4500 Sharing multimedia with friends and family such as MP3 files, pictures, and other • multimedia with local and remote users. Sharing resources on your network. You might want to store files in a central location so •...

  • Page 47: Basic Settings

    N900 Wireless Dual Band Gigabit Router WNDR4500 There are two user accounts: admin and guest. The password for admin is the same one • that you use to access the router. By default, it is password. The guest user account has no password.

  • Page 48: Add Or Edit A Network Folder

    N900 Wireless Dual Band Gigabit Router WNDR4500 If you logged in to the router before you connected your USB device, Note: you might not see your USB device in the router screens until you log out and then log back in again.

  • Page 49: Usb Storage Advanced Settings

    N900 Wireless Dual Band Gigabit Router WNDR4500 The user name (account name) for All – no password is guest. The password for admin is the same one that is used to log in to the router. By default, it is password.

  • Page 50: Safely Remove A Usb Drive

    N900 Wireless Dual Band Gigabit Router WNDR4500 FTP (via internet). Disabled by default. If you enable this setting, remote users can access the USB drive through FTP over the Internet. This setting supports both downloading and uploading of files. Available Network Folders You might need to scroll down to view this section of the screen: Share Name.

  • Page 51: Media Server Settings

    N900 Wireless Dual Band Gigabit Router WNDR4500 Media Server Settings By default, the router is set up to act as a Ready DLNA Media server, which lets you view movies and photos on DLNA/UPnP AV–compliant media players, such as Xbox360, Playstation, and NETGEAR’s Digital Entertainer Live.
  • Page 52 N900 Wireless Dual Band Gigabit Router WNDR4500  To set up approved USB devices: Select Advanced > Advanced Setup > USB Settings. The following screen displays: Click the Approved Devices button. The USB Drive Approved Devices screen displays: This screen shows the approved USB devices and the available USB devices. You can remove or add approved USB devices.

  • Page 53: Connect To The Usb Drive From A Remote Computer

    N900 Wireless Dual Band Gigabit Router WNDR4500 If you want to work with another USB device, you have to first click the Safely Remove USB Device button for the currently connected USB device. Connect the other USB device, and repeat this process.

  • Page 54: Chapter 6 Security

    Security Keeping unwanted content out of your network This chapter explains how to use the basic firewall features of the router to prevent objectionable content from reaching the PCs and other devices connected to your network. This chapter includes the following sections: •...

  • Page 55: Keyword Blocking Of Http Traffic

    N900 Wireless Dual Band Gigabit Router WNDR4500 Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule. Select Advanced > Security > Block Sites to display the following screen: Select one of the keyword blocking options: Per Schedule.

  • Page 56: Block Services (Port Filtering)

    N900 Wireless Dual Band Gigabit Router WNDR4500 Block Services (Port Filtering) Services are functions performed by server computers at the request of client computers. For example, web servers serve web pages, time servers serve time and date information, and game hosts serve data about other players’ moves. When a computer on the Internet sends a request for service to a server computer, the requested service is identified by a service or port number.

  • Page 57: Schedule Blocking

    N900 Wireless Dual Band Gigabit Router WNDR4500 Click Add to add a service. The Block Services Setup screen displays: From the Service Type list, select the application or service to allow or block. The list already displays several common services, but you are not limited to these choices. To add any additional services or applications that do not already appear, select User Defined.

  • Page 58: Security Event Email Notifications

    N900 Wireless Dual Band Gigabit Router WNDR4500  To schedule blocking: Select Advanced > Security > Schedule to display the following screen: Set up the schedule for blocking keywords and services. Days to Block. Select days on which you want to apply blocking by selecting the •...
  • Page 59 N900 Wireless Dual Band Gigabit Router WNDR4500  To set up email notifications: Select Advanced > Security > Email to display the following screen: To receive email logs and alerts from the router, select the Turn Email Notification On check box.

  • Page 60: Chapter 7 Administration

    Administration Managing your network This chapter describes the router settings for administering and maintaining your router and home network. See also on page 90 for information about upgrading or Remote Management checking the status of your router over the Internet, and on page 93 for information Traffic Meter about monitoring the volume of Internet traffic passing through your router’s Internet port.

  • Page 61: Upgrade The Router Firmware

    N900 Wireless Dual Band Gigabit Router WNDR4500 Upgrade the Router Firmware The router firmware (routing software) is stored in flash memory. You can update the firmware from the Administration menu on the Advanced tab. You might see a message at the top of the Genie screens when new firmware is available for your product.

  • Page 62: View Router Status

    N900 Wireless Dual Band Gigabit Router WNDR4500 View Router Status To view router status and usage information, select Advanced Home or select Administration > Router Status to display the following screen: Router Information Hardware Version. The router model. Firmware Version. The version of the router firmware. It changes if you upgrade the router firmware.
  • Page 63 N900 Wireless Dual Band Gigabit Router WNDR4500 Connection. This shows if the router is using a fixed IP address on the WAN. If the value is DHCP Client, the router obtains an IP address dynamically from the ISP. IP Subnet Mask. The IP subnet mask being used by the Internet (WAN) port of the router.
  • Page 64 N900 Wireless Dual Band Gigabit Router WNDR4500 Connection Status Button On the Router Status screen in the Internet Connection pane, click the Connection Status button to view connection status information. Figure 7. View connection status information The Release button returns the status of all items to 0. The Renew button refreshes the items.

  • Page 65: Wireless Settings (2.4 Ghz And 5 Ghz)

    N900 Wireless Dual Band Gigabit Router WNDR4500 Wireless Settings (2.4 GHz and 5 GHz) The following settings are displayed: Name (SSID). The wireless network name (SSID) used by the router. The default names for the 5 GHz ends in -5G to distinguish it from the 2.4 GHz network.

  • Page 66: Guest Network (2.4 Ghz And 5 Ghz)

    N900 Wireless Dual Band Gigabit Router WNDR4500 Guest Network (2.4 GHz and 5 GHz) Name (SSID). The 11N wireless network name (SSID) used by the router. The default names are NETGEAR-Guest and NETGEAR-5G-Guest. Wireless AP. Indicates whether the radio feature of the router is enabled. If this feature is not enabled, the Wireless LED on the front panel is off.

  • Page 67: Manage The Configuration File

    N900 Wireless Dual Band Gigabit Router WNDR4500 Select Advanced > Administration > Logs. The Logs screen displays. The log screen shows the following information: Date and time. The date and time the log entry was recorded. • Source IP. The IP address of the initiating device for this log entry.

  • Page 68: Back Up Settings

    N900 Wireless Dual Band Gigabit Router WNDR4500 Back Up Settings  To back up the router’s configuration settings: Select Advanced > Administration > Backup Settings to display the following screen: Click Back Up to save a copy of the current settings.

  • Page 69: Set Password

    Click Apply so that your changes take effect. Password Recovery NETGEAR recommends that you enable password recovery if you change the password for the router’s user name of admin. Then you will have an easy way to recover the password if it is forgotten.
  • Page 70 N900 Wireless Dual Band Gigabit Router WNDR4500 Click Apply to save your changes. When you use your browser to access the router, the login window displays. If password recovery is enabled, when you click Cancel, the password recovery process starts. You can then enter the saved answers to the security questions to recover the password.

  • Page 71: Chapter 8 Advanced Settings

    Advanced Settings This chapter describes the advanced features of your router. The information is for users with a solid understanding of networking concepts who want to set the router up for unique situations such as when remote access from the Internet by IP or domain name is needed. This chapter includes the following sections: •...

  • Page 72: Advanced Wireless Settings

    WPS Settings.You can add WPS devices to your network. AP Mode. You can make the WNDR4500 function as an access point. Wireless Card Access List. Click the Set Up Access List button display the Wireless Card Access List screen.

  • Page 73: Wireless Repeating Function (Wds)

    N900 Wireless Dual Band Gigabit Router WNDR4500 Wireless Repeating Function (WDS) You can set the N900 Wireless Dual Band Gigabit Router up to be used as a wireless access point (AP). Doing this enables the router to act as a wireless repeater. A wireless repeater connects to another wireless router as a client where the network to which it connects becomes the ISP service.

  • Page 74: Wireless Repeating Function

    To configure this mode, you have to know the MAC address of the remote parent access point. The WNDR4500 router is always in dual band concurrent mode, unless you turn off one radio. Be aware that if you enable the wireless repeater in either radio band, the wireless base station or wireless repeater cannot be enabled in the other radio band.

  • Page 75: Set Up The Base Station

    N900 Wireless Dual Band Gigabit Router WNDR4500 Repeater IP Address. If your router is the repeater, enter the IP address of the other access point. Disable Wireless Client Association. If your router is the repeater, selecting this check box means that wireless clients cannot associate with it. Only LAN client associations are allowed.

  • Page 76: Set Up A Repeater Unit

    Use a wired Ethernet connection to set up the repeater unit to avoid conflicts with the wireless connection to the base station. If you are using the WNDR4500 base station with a non-NETGEAR Note: router as the repeater, you might need to change additional configuration settings.

  • Page 77: Port Forwarding And Triggering

    N900 Wireless Dual Band Gigabit Router WNDR4500 Fill in the Repeater IP Address field. This IP address has to be in the same subnet as the base station, but different from the LAN IP address of the base station. Click Apply to save your changes.

  • Page 78: Port Triggering To Open Incoming Ports

    N900 Wireless Dual Band Gigabit Router WNDR4500 the web page request message to www.example.com, your router stores the original information and then modifies the source information in the request message, performing Network Address Translation (NAT): The source address is replaced with your router’s public IP address. This is necessary •...
  • Page 79 N900 Wireless Dual Band Gigabit Router WNDR4500 triggering function of your router, you can tell the router to open additional incoming ports when a particular outgoing port originates a session. An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at destination port 6667.

  • Page 80: Port Forwarding To Permit External Host Communications

    N900 Wireless Dual Band Gigabit Router WNDR4500 Port Forwarding to Permit External Host Communications In both of the preceding examples, your computer initiates an application session with a server computer on the Internet. However, you might need to allow a client computer on the Internet to initiate a connection to a server computer on your network.

  • Page 81: How Port Forwarding Differs From Port Triggering

    N900 Wireless Dual Band Gigabit Router WNDR4500 How Port Forwarding Differs from Port Triggering The following points summarize the differences between port forwarding and port triggering: Port triggering can be used by any computer on your network, although only one •...

  • Page 82: Add A Custom Service

    N900 Wireless Dual Band Gigabit Router WNDR4500 Select Advanced Setup > Port Forwarding/Port Triggering to display the following screen: Port Forwarding is selected as the service type. From the Service Name list, select the service or game that you will host on your network. If the service does not appear in the list, see on page 82.

  • Page 83: Editing Or Deleting A Port Forwarding Entry

    N900 Wireless Dual Band Gigabit Router WNDR4500 Click the Add Custom Service button to display the following screen: In the Service Name field, enter a descriptive name. In the Protocol list, select the protocol. If you are unsure, select TCP/UDP.

  • Page 84: Set Up Port Triggering

    N900 Wireless Dual Band Gigabit Router WNDR4500 In the Port Forwarding screen, configure the router to forward the HTTP service to the local address of your web server at 192.168.1.33. HTTP (port 80) is the standard protocol for web servers.
  • Page 85 N900 Wireless Dual Band Gigabit Router WNDR4500 Select the Port Triggering radio button to display the port triggering information. Clear the Disable Port Triggering check box if it is selected. Note: If the Disable Port Triggering check box is selected after you configure port triggering, port triggering is disabled.

  • Page 86: Dynamic Dns

    N900 Wireless Dual Band Gigabit Router WNDR4500 Click Add Service to display the following screen: In the Service Name field, type a descriptive service name. In the Service User list, select Any (the default) to allow this service to be used by any computer on the Internet.
  • Page 87 N900 Wireless Dual Band Gigabit Router WNDR4500 host name that you configure in the router. Then, whenever your ISP-assigned IP address changes, your router automatically contacts the Dynamic DNS service provider, logs in to your account, and registers your new IP address. If your host name is hostname, for example, you can reach your router at http://hostname.dyndns.org.

  • Page 88: Static Routes

    N900 Wireless Dual Band Gigabit Router WNDR4500 Static Routes Static routes provide additional routing information to your router. Under usual circumstances, the router has adequate routing information after it has been configured for Internet access, and you do not need to configure additional static routes. You have to configure static routes only for unusual cases such as multiple routers or multiple IP subnets located on your network.
  • Page 89 N900 Wireless Dual Band Gigabit Router WNDR4500  To set up a static route: Select Advanced > Advanced Setup > Static Routes, and click Add to display the following screen: In the Route Name field, type a name for this static route (for identification purposes only.) Select the Private check box if you want to limit access to the LAN only.

  • Page 90: Remote Management

    N900 Wireless Dual Band Gigabit Router WNDR4500 Remote Management The remote management feature lets you upgrade or check the status of your N900 Wireless Dual Band Gigabit Router over the Internet.  To set up remote management: Select Advanced > Advanced Setup > Remote Management.

  • Page 91: Usb Settings

    N900 Wireless Dual Band Gigabit Router WNDR4500 Normal web browser access uses the standard HTTP service port 80. For greater security, enter a custom port number for the remote web management nterface. Choose a number between 1024 and 65535, but do not use the number of any common service port.
  • Page 92 N900 Wireless Dual Band Gigabit Router WNDR4500  To turn on Universal Plug and Play: Select Advanced > Advanced Setup > UPnP. The UPnP screen displays. The available settings and information in this screen are: Turn UPnP On. UPnP can be enabled or disabled for automatic device configuration.

  • Page 93: Ipv6

    N900 Wireless Dual Band Gigabit Router WNDR4500 IPv6 You can use this feature to set up an IPv6 Internet connection type if NETGEAR Genie does not detect it automatically.  To set up an IPv6 Internet connection type: Select Advanced > Advanced Setup > IPv6 to display the following screen: Select the IPv6 connection type from the list.
  • Page 94 N900 Wireless Dual Band Gigabit Router WNDR4500  To monitor Internet traffic: Click Advanced > Advanced Setup > Traffic Meter to display the following screen: Scroll to view more settings To enable the Traffic Meter, select the Enable Traffic Meter check box.

  • Page 95: Chapter 9 Troubleshooting

    Troubleshooting This chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, check the NETGEAR support site at for product and contact information. http://support.netgear.com This chapter contains the following sections: •...

  • Page 96: Quick Tips

    N900 Wireless Dual Band Gigabit Router WNDR4500 Quick Tips This section describes tips for troubleshooting some common problems Sequence to Restart Your Network Be sure to restart your network in this sequence: Turn off and unplug the modem. Turn off the router and computers.

  • Page 97: Troubleshooting With The Leds

    Make sure that the power cord is securely connected to your router and that the power • adapter is securely connected to a functioning power outlet. Check that you are using the 12V DC, 2.5A power adapter that NETGEAR supplied for • this product.

  • Page 98: Internet Or Ethernet Port Leds Are Off

    N900 Wireless Dual Band Gigabit Router WNDR4500 If all LEDs are still on 1 minute after power-up: Cycle the power to see if the router recovers. • Press and hold the Reset button to return the router to its factory settings as explained in •...

  • Page 99: Cannot Access The Internet

    Make sure that Caps Lock is off when you enter this information. If you are attempting to set up your NETGEAR router as an additional router behind an • existing router in your network, consider replacing the existing router instead. NETGEAR does not support such a configuration.

  • Page 100: Troubleshooting Pppoe

    N900 Wireless Dual Band Gigabit Router WNDR4500 If your router is still unable to obtain an IP address from the ISP, the problem might be one of the following: Your Internet service provider (ISP) might require a login program. •...

  • Page 101: Troubleshooting Internet Browsing

    N900 Wireless Dual Band Gigabit Router WNDR4500 If any of the steps indicate Failed, you can attempt to reconnect by clicking Connect. The router continues to attempt to connect indefinitely. If you cannot connect after several minutes, you might be using an incorrect service name, user name, or password.

  • Page 102: Wireless Connectivity

    N900 Wireless Dual Band Gigabit Router WNDR4500 Wireless Connectivity If you are having trouble connecting wirelessly to the router, try to isolate the problem. Does the wireless device or computer that you are using find your wireless network? • If not, check the Wireless LEDs on the front of the router. It should be lit. If it is not, you can press the WiFi On/Off button on the back of the router to turn the router’s wireless...

  • Page 103: Troubleshoot Your Network Using The Ping Utility

    N900 Wireless Dual Band Gigabit Router WNDR4500 Troubleshoot Your Network Using the Ping Utility Most network devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. Troubleshooting a network is made very easy by using the ping utility in your computer or workstation.

  • Page 104: Test The Path From Your Computer To A Remote Device

    N900 Wireless Dual Band Gigabit Router WNDR4500 Test the Path from Your Computer to a Remote Device After verifying that the LAN path works correctly, test the path from your computer to a remote device. From the Windows toolbar, click the Start button, and then select Run.

  • Page 105: Appendix A Supplemental Information

    Supplemental Information This appendix provides factory default settings and technical specifications for the N900 Wireless Dual Band Gigabit Router WNDR4500. Factory Settings You can return the router to its factory settings. Use the end of a paper clip or some other similar object to press and hold the Reset button on the back of the router for at least 7 seconds.
  • Page 106 N900 Wireless Dual Band Gigabit Router WNDR4500 Table 4. Factory default settings (Continued) Feature Default behavior Local network DHCP starting IP address 192.168.1.2 (LAN) continued DHCP ending IP address 192.168.1.254 Disabled Time zone GMT for WW except NA and GR, GMT+1 for GR, GMT-8...

  • Page 107: Technical Specifications

    N900 Wireless Dual Band Gigabit Router WNDR4500 Technical Specifications Table 5. WNDR4500 Router specifications Feature Description Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMB Power adapter • North America: 120V, 60 Hz, input •...
  • Page 108 N900 Wireless Dual Band Gigabit Router WNDR4500 Table 5. WNDR4500 Router specifications (Continued) Feature Description 2.4 GHz Operating frequency range 2.412–2.462 GHz (US) 2.412–2.472 GHz (Japan) 2.412–2.472 GHz (Europe ETSI) 5 GHz 5.18–5.24 + 5.745–5.825 GHz (US) 5.18–5.24 GHz (Europe ETSI) FCC: 5.25–5.35 GHz (DFS band)

  • Page 109: Regulatory Compliance Information

    European Union (1999/5/EC). This equipment meets the following conformance standards: EN300 328 (2.4Ghz), EN301 489-17, EN301 893 (5Ghz), EN60950-1 For complete DoC please visit the NETGEAR EU Declarations of Conformity website at: http://support.netgear.com/app/answers/detail/a_id/11621/ EDOC in Languages of the European Community...
  • Page 110 N900 Wireless Dual Band Gigabit Router WNDR4500 Español Por medio de la presente NETGEAR Inc. declara que el Radiolan cumple con los [Spanish] requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ NETGEAR Inc. ΔΗΛΩΝΕΙ ΟΤΙ Radiolan ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ...

  • Page 111: Fcc Declaration Of Conformity

    This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. FCC Declaration of Conformity We, NETGEAR, Inc., 350 East Plumeria Drive, San Jose, CA 95134, declare under our sole responsibility that the N900 Wireless Dual Band Gigabit Router WNDR4500 complies with Part 15 Subpart B of FCC CFR47 Rules.

  • Page 112: Canadian Department Of Communications Radio Interference Regulations

    Canadian Department of Communications Radio Interference Regulations This digital apparatus (N900 Wireless Dual Band Gigabit Router WNDR4500) does not exceed the Class B limits for radio-noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications.
  • Page 113 N900 Wireless Dual Band Gigabit Router WNDR4500 Interference Reduction Table The table below shows the Recommended Minimum Distance between NETGEAR equipment and household appliances to reduce interference (in feet and meters). Household Appliance Recommended Minimum Distance (in feet and meters)
  • Page 114 Index repeater unit access user-defined services remote connecting wirelessly viewing logs country setting access points crossover cable accessing remote computer CTS/RTS Threshold adding custom service (port forwarding) custom service priority rules address reservation advertisement period dashboard alerts, emailing data packets, fragmented applications, QoS for online gaming default DMZ server approved USB devices...
  • Page 115 N900 Wireless Dual Band Gigabit Router WNDR4500 keywords factory default settings, restoring factory settings list of label, product resetting LAN port file sharing QoS for firmware version settings firmware, upgrading LAN setup fragmentation length language setting fragmented data packets large files, sharing...
  • Page 116 N900 Wireless Dual Band Gigabit Router WNDR4500 router status, viewing packets, fragmented Parental Controls passphrases scheduling keyword and service blocking changing secondary DNS product label security password recovery, admin firewall settings password, restoring see also security options photos, sharing security options...
  • Page 117 N900 Wireless Dual Band Gigabit Router WNDR4500 remote computer connection specifying approved devices unmounting a USB drive USB devices, approved user-defined services viewing logs router status WAN IP address, troubleshooting WAN setup Wi-Fi Protected Setup (WPS) devices, adding wireless channel...

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