Samsung LTE Mobile HotSpot PRO User Manual
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Samsung LTE Mobile HotSpot PRO
L T E
M O B I L E
H O T S P O T
User Manual
Please read this manual before operating your
device and keep it for future reference.

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Table of Contents
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Summary of Contents for Samsung LTE Mobile HotSpot PRO

  • Page 1 Samsung LTE Mobile HotSpot PRO L T E M O B I L E H O T S P O T User Manual Please read this manual before operating your device and keep it for future reference.
  • Page 2: Intellectual Property

    Intellectual Property All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone System”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions.
  • Page 3 THERETO. NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.
  • Page 4 © 2013 Samsung Telecommunications America, LLC. Samsung is a registered trademark of Samsung Electronics Co., Ltd. Do you have questions about your Samsung Mobile Device? For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at: www.samsung.com/us/support...
  • Page 5: Table Of Contents

    Table of Contents Section 1: Getting Started ......3 Installing the USB drivers for various OS types ......20 Understanding this User Manual .
  • Page 6 Samsung Mobile Products and Recycling ..49 Section 7: Configuring Your Device ..37 UL Certified Travel Charger ....50 Mobile HotSpot Configuration Page ..37 Display / Touch-Screen .
  • Page 7: Section 1: Getting Started

    Section 1: Getting Started Understanding this User Manual Note: Instructions in this manual are based on default settings, The sections of this manual is laid out to assist your with and may vary from your device, depending on the setup and follow the UI features of your device. software version on your device, and any changes to the A robust index for features begins on page 71.
  • Page 8: Setting Up Your Device

    Special Text Text Conventions Throughout this manual, you’ll find text that is set apart from This manual provides condensed information about how to the rest. These are intended to point out important use your device. To make this possible, the following text information, share quick methods for activating features, to conventions are used to represent often-used steps: define terms, and more.
  • Page 9 Removing the Back Cover Important! Before removing or replacing the battery cover, 1. Hold the device firmly and locate the cover release make sure the device is switched off. To turn the latch (1). device off, hold down the key. 2.
  • Page 10: Installing The Battery

    If you experience any issues with your device, visit us at: Caution! Do not bend or scratch your microSIM Card. Avoid http://support.t-mobile.com/welcome or contact Customer exposing it to static electricity, water, or dirt. Service at 1-877-453-1304 or visit your nearest U.S. ®...
  • Page 11: Replacing The Back Cover

    Replacing the Back Cover 1. Insert the battery as shown, making sure to align the gold contacts (1). 1. Position the battery cover over the battery 2. Press down gently to secure the battery (2). compartment (1). Removing the Battery 2.
  • Page 12: Charging The Battery

    Use only approved batteries and continuously and prevent proper operation. Failure to chargers. Ask your local Samsung dealer for further details. unplug the wall charger before you remove the battery, Before using your device for the first time, you must fully can cause the device to become damaged.
  • Page 13: Installing The Optional Microsd Memory Card

    Installing the Optional microSD Warning! While the device is charging, if the screen does not Memory Card function due to an unstable power supply unplug the USB power adapter from the power outlet or unplug Note: The installation of an optional microSD card can provide the USB cable from the device.
  • Page 14 2. Pull the cable all the way round the unit (3) and then 3. Slide the memory card into the card slot until it “clicks” carefully remove the other USB connector from its into place. slot (4). This action exposes the internal microSD card slot.
  • Page 15: Turning Your Device On And Off

    Turning Your Device On and Off 4. Replace the USB cable firmly into its corresponding slot Turning Your Device On (1). Press and hold (Power) to turn the device on. connector mini USB connector 5. Pull the cable around the side of the device (2) and Turning Your Device Off carefully re-insert the mini USB connector back into its With the device on, press and hold...
  • Page 16: Factory Reset Of Your Device

    Factory Reset of Your Device Resetting your device restores all factory defaults. You may need to reset your device if you cannot connect device(s) to your Wi-Fi HotSpot or can not regain access to the Web portal. 1. Locate the Power and WPS keys along the top of the device.
  • Page 17: Section 2: Understanding Your Device

    Section 2: Understanding Your Device Front View This section outlines key features of your device. It also describes the device’s keys, screen and the icons that The following illustrations show the main elements of your display when the device is in use. device.
  • Page 18: Side Views

    2. Display shows all the information needed to operate 1. Power key ends switches the phone off and on. your device, such as the number of wirelessly 2. WPS key allows you to pair with devices currently using connected devices, number of received messages a WPS connection.
  • Page 19: On-Screen Indicators

    On-Screen Indicators Displays when connected to the 3G network. Displays your current signal strength. The greater Displays when your device is connected to and the number of bars, the stronger the signal. communicating with the 3G network. Indicates there is no signal available. Displays when connected to the HSPA+ network.
  • Page 20: Section 3: Connecting Your Device

    Section 3: Connecting Your Device Before You Begin a Connection With your new Wi-Fi HotSpot and your computer, a wireless Internet connection can always be at your fingertips. Press and hold (Power) to turn the device on. System Requirements The following should occur once your device turns on: If you choose to connect with an external device via a direct •...
  • Page 21: Initial Connection To Your Device

    Initial Connection to Your Device Note: The default password is also the last 8-digits of the 1. Locate the internal sticker that provides both the SSID device 15-digit IMEI. and Password information for access to the device’s For example: If the IMEI number is “123456789012345”, portal.
  • Page 22: Configuring Your Hotspot

    Changing your Wi-Fi Access Password Note: The default connection state for the HotSpot is secured. This password is different from the administrator password Use the Web portal to configure the various settings. that provides access to the Web portal. The Wi-Fi password Configuring Your HotSpot is used by external devices to gain a connection to the HotSpot.
  • Page 23: Preparing Your Hotspot For File Access

    Preparing your HotSpot for File Access Assigning Data Limits 1. Access the Web portal and select Network. Note: You can select MTP or USB Tethering only when USB is 2. Tap the Data Limits checkbox to enable the feature. connecting to the computer. 3.
  • Page 24: Installing The Usb Drivers For Various

    OS types ® 1. With the HotSpot not yet connected, locate the Mac version of the Samsung USB Driver for Mobile Phones There two separate types of drivers required for connection (Escape) found on product page @ www.samsung.com. to the device. These drivers can be found within the usb driver folder on the HotSpot shown below.
  • Page 25: Connecting Your Computer To The Hotspot

    HotSpot via USB 1. With the HotSpot not yet connected, locate the ® WIndows version of the Samsung USB Driver for This method can be used to provide USB Tethering to your Mobile Phones (RNDIS) found on product page @ computer.
  • Page 26: Factory Reset Via The Web Portal

    2. Pull the cable all the way round the unit (3) and then 4. Locate the USB port on your target device and firmly carefully remove the other USB connector from its insert the HotSpot’s USB plug. slot (4). 5. Open your computer’s local file browsing application and locate the connected HotSpot that appears connected as an external drive.
  • Page 27: Using The Battery Pack Feature

    Using the Battery Pack Feature 3. Confirm the external device is charging. Charging an external device via the USB port: The HotSpot can also be used to charge external devices via either the mini USB connector or via the USB port. 1.
  • Page 28: Section 4: Home Page

    Section 4: Home Page • After accessing the Web portal, the default screen in the Data Sent: For the current Internet connection, the amount of Home page. This page provides overall system information. data sent to your Wireless Provider’s network. •...
  • Page 29: Usb Connection

    Visit My T-Mobile My HotSpot Connection • • My T-Mobile: This button allows you to quickly access your IP Address: Internet Protocol address assigned to your Mobile account information via the current Browser. HotSpot. • • Community: This button provides ready-access to the online Security: The current Wi-Fi security protocol used by the HotSpot.
  • Page 30: Connected Devices

    Connected Devices • Set Data Limit: Allows you to set a data limit for connection and usage by the external device. This action limits how much data This area provides information about those connected can be used by the external device. Enable the Set Data Limit devices.
  • Page 31: Section 5: Network Page

    Section 5: Network Page Network Your HotSpot provides a wireless Local Area Network (LAN) that can share access to the 4G or 3G data network. You can Your Wi-Fi HotSpot is preconfigured to use private IP use your Wi-Fi HotSpot’s Network pages to configure your addresses on the WAN side, and to act as a DHCP server.
  • Page 32: Dhcp Server

    DHCP Server • DHCP Lease Time (in hour): Enter a value to assign a minimum amount of time (in hours) for which the DHCP server will retain When enabled, the DHCP (Dynamic Host Configuration the IP Address that will be allocated to a particular device. Protocol) server allows your Mobile HotSpot to acquire DHCP Server Buttons network configuration settings from your Wireless Provider’s...
  • Page 33: Wi-Fi Configuration

    Wi-Fi Configuration • Broadcast Channel: Click or touch Auto for the HotSpot to automatically choose the best available channel. Click or touch Wi-Fi is a branded standard for wireless connecting the drop down menu to select a specific channel. Make this electronic devices.
  • Page 34: Section 6: Securing Your Device

    Section 6: Securing Your Device SIM PIN Tab This section outlines how to enable security features for your Wi-Fi HotSpot. You can use your Wi-Fi HotSpot’s Security tabs Prevent another user from using your microSIM card to make to configure your device’s security options. unauthorized use of your data plan or access information Security Tabs stored on your card by protecting the information with a PIN...
  • Page 35: Mac Filtering Tab

    • To change your PIN code: Enable MAC Filtering: Click or touch the checkbox to enable 1. Access the Web portal and select Security SIM PIN MAC Address Filtering. tab. When the featured is enabled only Trusted Clients can connect. If the MAC address is in the Trusted Client MAC Address List, 2.
  • Page 36: Port Filtering Tab

    Port Filtering Tab Caution! Before enabling MAC Filtering, add the MAC address Port Filtering blocks outgoing Internet traffic. When enabled, of your own PC or tablet to the Trusted Client list. only traffic from selected applications can access the Otherwise, the HotSpot will disconnect from your Internet.
  • Page 37: Allowed Applications

    DNS technology allows you to type names into your Web • VPN (Virtual Private Network): is a private network that is browser like samsung.com and have your computer extended externally and allows you to securely communicate automatically find that IP address on the Internet.
  • Page 38: Custom Applications

    Custom Applications Port Filtering Buttons • Apply: When this button is activated, all settings (enabled, name, Define your own Allowed Applications. Define and enable additional applications. port settings) for all applications are saved to this device. • Application Name: Enter a name for the application you are •...
  • Page 39: Port Forwarding Panel

    Port Forwarding Panel Port Forwarding Applications A number of common server applications are listed. To use Port Forwarding allows incoming traffic (from the Internet) to any of these applications, follow this procedure: be forwarded to a particular PC or device on your local WLAN.
  • Page 40 8. When no longer needed, the application should be disabled on this screen by unchecking its checkbox, and saving this change with the Apply button. Leaving applications enabled unnecessarily creates a security risk. Note: Some wireless networks do not provide you with an Internet IP address, but an IP address on their own network.
  • Page 41: Section 7: Configuring Your Device

    Section 7: Configuring Your Device Settings Tab Your HotSpot provides access to support and configuration options. You can use your Wi-Fi HotSpot’s Configuration tabs LTE Network to configure your device. Caution! Unchecking this Mobile data feature will prevent Configuration Tabs wirelessly connected devices from receiving any data access to the Web.
  • Page 42: Software Update Tab

    APN Buttons • Data roaming: If enabled, allows your device to connect to your • service provider’s partner networks and access data services Edit: Select to edit a current entry. when you are out of your service providers area of coverage. •...
  • Page 43: Dlna Tab

    DLNA Tab DLNA Buttons • Apply: Select to save changes made to the list. This tab provides you with the ability to designate your • Reset: Select to discard changes made to the list. HotSpot or a DLNA-compliant device that can share stored Tools Tab information with other compliant devices.
  • Page 44: Power Management

    Admin Password Buttons Power Management Buttons • • Apply: Select to save changes. Apply: Select to update the settings and apply them. • • Reset: Select to discard changes made. Reset: Select to revert the settings to their previous values. Power Management Umounting SD Card Once enabled, the HotSpot will disconnect from the data...
  • Page 45: Factory Reset Via Web Portal

    Factory Reset via Web Portal System The System log feature is used for troubleshooting purposes Use Factory reset function to return your device to its factory and allows you to download the log as a single file. defaults. This setting erases all data, configuration, and passwords from the device.
  • Page 46: Section 8: Messaging On Your Device

    Section 8: Messaging on Your Device Replying to an existing Message This page provides access to your current text message Inbox. These messages (SMS text only) can be selected, 1. Select a message from the left Inbox list. updated, and replied to. 2.
  • Page 47 Create and Send a Message Deleting an Existing Message 1. Select a message from the left Inbox list and select Important! Message notifications are displayed on the main Delete. screen and can only be viewed and replied to via a 2.
  • Page 48: Section 9: Troubleshooting

    Section 9: Troubleshooting This section covers common technical support questions and I can’t connect to the Wireless HotSpot using the provided solutions. password. Technical Support • Underneath the back cover is the device’s default SSID (wireless network name) and the default password. This password is used If you experience any issues with your device, visit us at the to connect your Wi-Fi enabled device to the HotSpot.
  • Page 49 How do I reset the device back to Factory Default via the The device is on but I have no Internet connectivity? Hardware? The Hibernate mode is used for power management and by • Press and hold Power and WPS keys for 5 seconds to display an default is turned on.
  • Page 50: Section 10: Health And Safety Information

    This section outlines the safety precautions associated with recommendations of two expert organizations: the National using your mobile hotspot. Your Samsung Mobile Hotspot Council on Radiation Protection and Measurement (NCRP) device may also be referred to as “wireless device” or and the Institute of Electrical and Electronics Engineers “wireless mobile device”...
  • Page 51 This is because the device is designed to operate at multiple The SAR information for this device can also be found on power levels so as to use only the power required to reach Samsung’s website: the network. In general, the closer you are to a wireless base http://www.samsung.com/sar.
  • Page 52: Fcc Part 15 Information To User

    Increase the separation between the equipment and receiver. that changes or modifications not expressly approved by • Samsung could void your authority to operate the device. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Page 53: Fcc Radio Frequency Emission

    1996, the FCC adopted a hybrid standard consisting of the existing ANSI/IEEE standard and the guidelines published by We've made it easy for you to recycle your old Samsung the National Council of Radiation Protection and wireless mobile device by working with respected take-back Measurements (NCRP).
  • Page 54: Ul Certified Travel Charger

    UL Certified Travel Charger The Samsung Mobile Take-Back Program will provide The Travel Charger for this wireless mobile device has met Samsung customers with a free recycling mailing label. applicable UL safety requirements. Please adhere to the Just go to following safety instructions per UL guidelines: http://fun.samsungmobileusa.com/recycling/index.jsp...
  • Page 55: Display / Touch-Screen

    non-metallic stylus. Using excessive force or a FOR CONNECTION TO A SUPPLY NOT IN NORTH metallic object when pressing on the AMERICA, USE AN ATTACHMENT PLUG ADAPTOR touch-screen may damage the tempered glass OF THE PROPER CONFIGURATION FOR THE surface and void the warranty. For more POWER OUTLET.
  • Page 56 If the mobile wireless device and/or battery get wet, have • Never use any charger or battery that is damaged in any way. them checked by your service provider or contact Samsung, even • Do not allow the battery to touch metal objects. Accidental if they appear to be working properly.
  • Page 57: Care And Maintenance

    The Samsung's warranty does not cover damage to the wireless suggestions below will help you fulfill any warranty mobile device caused by non-Samsung-approved batteries obligations and allow you to enjoy this product for many and/or chargers.
  • Page 58: Operating Environment

    Microwaves interference or danger. When connecting the wireless mobile device or any accessory to another device, read its user's Do not try to dry your wireless mobile device in a guide for detailed safety instructions. Do not connect microwave oven. Doing so may cause a fire or explosion. incompatible products.
  • Page 59: Potentially Explosive Environments

    Implantable Medical Devices Other Medical Devices A minimum separation of six (6) inches should be maintained If you use any other personal medical devices, consult the between a handheld wireless mobile device and an manufacturer of your device to determine if it is adequately implantable medical device, such as a pacemaker or shielded from external RF energy.
  • Page 60: Restricting Children's Access To Your Wireless Mobile Device

    Fire Protection Standard (NFPA-58). For a copy of this Any changes or modifications to your device not expressly standard, contact the National Fire Protection Association. approved by Samsung could void your warranty for this When your Device is Wet equipment and void your authority to operate this equipment.
  • Page 61: Other Important Safety Information

    • Although your device is quite sturdy, it is a complex piece of Switch your device off before boarding an aircraft. The use of equipment and can be broken. Avoid dropping, hitting, wireless devices in aircraft is illegal and may be dangerous to the bending, or sitting on it.
  • Page 62: Section 11: Warranty Information

    Case/Pouch/Holster 90 Days SAMSUNG; (g) defects or damage resulting from improper Other Accessories 1 Year testing, operation, maintenance, installation, service, or adjustment not furnished or approved by SAMSUNG;...
  • Page 63 SAMSUNG Customer Care at 1-888-987-4357. If SAMSUNG’s sole option, without charge. SAMSUNG may, at SAMSUNG determines that any Product is not covered by this SAMSUNG’s sole option, use rebuilt, reconditioned, or new Limited Warranty, you must pay all parts, shipping, and labor parts or components when repairing any Product, or may charges for the repair or return of such Product.
  • Page 64 ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY claims, whether in advertising, presentations or otherwise, LASTS, OR THE DISCLAIMER OR LIMITATION OF INCIDENTAL on behalf of SAMSUNG regarding the Products or this Limited OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS Warranty.
  • Page 65 For any arbitration in which your total damage claims, exclusive of attorney fees and expert witness fees, are ALL DISPUTES WITH SAMSUNG ARISING IN ANY WAY FROM $5,000.00 or less (“Small Claim”), the arbitrator may, if you THIS LIMITED WARRANTY OR THE SALE, CONDITION OR...
  • Page 66 You may opt out of this dispute resolution procedure by Severability providing notice to SAMSUNG no later than 30 calendar days If any portion of this Limited Warranty is held to be illegal or from the date of the first consumer purchaser’s purchase of the unenforceable, such partial illegality or unenforceability shall Product.
  • Page 67: End User License Agreement For Software

    Phone: 1-800-SAMSUNG THE SOFTWARE. Phone: 1-888-987-HELP (4357) 1. GRANT OF LICENSE. Samsung grants you the following No reproduction in whole or in part allowed without prior rights provided that you comply with all terms and conditions written approval. Specifications and availability subject to of this EULA: You may install, use, access, display and run change without notice.
  • Page 68 Update that Samsung may provide to you or make available to you after the date you 4. CONSENT TO USE OF DATA. You agree that Samsung and its obtain your initial copy of the Software, unless we provide affiliates may collect and use technical information gathered other terms along with such Update.
  • Page 69 License will terminate automatically without restrictions imposed by your network or internet provider. notice from Samsung if you fail to comply with any of the Unless your device is connected to the internet through Wi-Fi connection, the Software will access through your mobile...
  • Page 70 "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND agree that Samsung is not responsible for the availability of FROM SAMSUNG, EITHER EXPRESS OR IMPLIED. TO THE such applications and is not responsible or liable for any...
  • Page 71 (“Samsung Account”), and your loss, including but not limited to any damage to the mobile rights and obligations will be set forth in separate Samsung device or loss of data, caused or alleged to be caused by, or Account terms and conditions and privacy policies.
  • Page 72 PERMITTED BY APPLICABLE LAW, EVEN IF ANY REMEDY where you are a resident. Notwithstanding the foregoing, FAILS ITS ESSENTIAL PURPOSE. Samsung may apply for injunctive remedies (or an equivalent 14. U.S. GOVERNMENT END USERS RESTRICTED RIGHTS. The type of urgent legal relief) in any jurisdiction.
  • Page 73 Opt Out." You must include in the opt out e-mail (a) your part of any award, but may not grant Samsung its attorney name and address; (b) the date on which the device was fees, expert witness fees or costs unless it is determined that purchased;...
  • Page 74 Software, and you will continue to enjoy the benefits of this license. 17. ENTIRE AGREEMENT; SEVERABILITY. This EULA is the entire agreement between you and Samsung relating to the Software and supersedes all prior or contemporaneous oral or written communications, proposals and representations with respect to the Software or any other subject matter covered by this EULA.
  • Page 75: Index

    Index Data Roaming 38 Data Usage 24 Administration Password Care and Maintenance 53 Device Changing 39 Charging battery 8 Factory Reset 12 Administrator Password Configuration On and Off 11 Changing 18 Wi-Fi 29 Set Up 4 APN 38 Configuration Page 37 DHCP Server 28 DLNA 39 Display / Touch-Screen 51...
  • Page 76 HotSpot Removing 6 Power Management 40 Accessing via Browser 17 Message Assigning Data Limits 19 Creating and Sending 43 Samsung Mobile Products and Changing SSID Name 18 Deleting 43 Recycling 49 Changing your Administrator Replying To 42 SD Card Password 18...
  • Page 77 Security Page 30 Understanding Your Device Set Data Limit 26 Features 13 Set Time Limit 26 Front View 13 Settings 37 Side Views 14 Sharing Media 9 USB Connection 25 USB Drivers Micro 3 Escape 20 see also mciroSIM 5 RNDIS WIndows 21 Software Update 38 USB Port...

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