Page 1: User Guide
User Guide [UG template version 14c] [Sprint_Samsung_SM-G360P_UM_Eng_121714_R3]...
Page 2: Table Of Contents
Table of Contents Introduction ..............................1 About the User Guide ........................... 1 Before Using Your Phone ......................1 Descriptions in the User Guide ..................... 1 Screenshots and Key Labels ......................1 Other Notations ..........................1 Get Started ..............................2 Parts and Functions ..........................2 Phone Layout ..........................
Page 3 Silent Mode ..........................45 Airplane Mode ..........................48 Enter Text ............................50 Touchscreen Keyboards ......................50 Samsung Keyboard ........................50 Google Voice Typing ........................51 Tips for Editing Text ........................52 Google Account ........................... 53 Create a Google Account ......................53 Sign In to Your Google Account ....................
Page 4 Add Shortcuts to the Home Screen .................... 87 Add Widgets to the Home Screen ....................88 Add Folders to the Home Screen ....................89 Phone App ..............................90 Place and Answer Calls ........................90 Call Using the Phone Dialer ......................91 Answer Phone Calls ........................
Page 5 Messaging and Internet ..........................138 Text and Multimedia Messaging ....................... 138 Send a Text Message ....................... 138 Send a Multimedia Message (MMS) ..................140 Save and Resume a Draft Message ..................142 New Messages Notification ....................... 143 Manage Message Conversations ..................... 143 Text and MMS Options ......................
Page 6 Data Connection Status and Indicators ..................183 Browser ............................. 184 Use the Browser ........................184 Add a Bookmark ........................185 View Browser History ........................ 187 Open New Browser Windows ....................188 Browser Settings ........................190 Chrome Browser ..........................191 Camera and Video ............................ 193 Take Pictures and Record Videos ....................
Page 7 Stopwatch ..........................226 Timer ............................228 Gadget Guardian ..........................229 GALAXY Apps ........................... 229 Google Maps ............................. 229 Google Play Books ..........................231 Google Play Games .......................... 231 Google Play Movies & TV ......................... 231 Google Play Music ..........................232 Google Play Newsstand ........................
Page 8 Transfer Files Between Your Phone and a Computer .............. 253 Wi-Fi ..............................256 Turn Wi-Fi On and Connect to a Wireless Network ..............256 Wi-Fi Settings ..........................259 Disconnect Wi-Fi ........................261 Wi-Fi Direct ..........................263 Hotspot and Tethering ........................265 Hotspot ............................
Page 9 Display and Wallpaper Settings ......................322 Home Settings ........................... 324 Lock Screen Settings ........................325 Screen Lock ..........................325 Disable the Screen Lock ......................332 Lock Screen Options ......................... 334 Call Settings ............................336 Application Manager ......................... 338 Add Accounts ............................ 340 Backup and Reset ..........................
Page 10: Introduction
The following topics describe the basics of using this guide and your new phone. About the User Guide Thank you for purchasing your new GALAXY Core Prime. The following topics explain how best to use this guide to get the most out of your phone.
Page 11: Get Started
Get Started The following topics give you all the information you need to set up your phone and wireless service the first time. Parts and Functions These topics illustrate your phone’s primary parts and key functions. Phone Layout The following illustration outlines your phone’s primary external features and buttons. Part Description Earpiece...
Page 12 Part Description Lets you turn the phone on or off or turn the screen on or off, or switch Power/Lock Key your phone to silent mode, vibration mode, or airplane mode Lets you return to the previous screen, or close a dialog box, options Back Key menu, the Notification panel, or onscreen keyboard Returns you to the Home screen.
Page 13: Sim Card
SIM Card The SIM card contains your account information. Handling SIM Card Keep the following in mind when handling a SIM card. ● Customer is responsible for any damage caused by inserting SIM Card in another-brand IC card reader, etc. The company is not responsible in such case. ●...
Page 14: Insert Sim Card
Insert SIM Card Follow these instructions to insert a SIM card. Remember to power off your phone before inserting a SIM card. 1. Remove the battery cover.  Lift gently in the direction shown. 2. Remove the battery.  Lift upward gently as shown. Get Started...
Page 15 3. Insert SIM card.  Insert gently with gold IC chip facing downward. 4. Insert the battery.  Align the contacts of the battery with the contacts in the phone. Get Started...
Page 16: Sd Card
5. Attach the battery cover.  Make sure all the tabs are secure and there are no gaps around the cover. SD Card Your phone supports the use of an optional SD card (not included) to expand its storage capacity. It supports cards up to 64 GB.
Page 17: Insert Sd Card
Insert SD Card Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before inserting or removing an SD card. 1. Remove the battery cover.  Lift gently in the direction shown. 2.
Page 18 3. Attach the battery cover.  Make sure all the tabs are secure and there are no gaps around the cover. Get Started...
Page 19: Unmount The Sd Card
Unmount the SD Card Always unmounts the SD card before removing it from your phone. 1. From home, tap Apps > Settings 2. Tap Storage. Get Started...
Page 20 3. Tap Unmount SD Card > OK.  The menu option name changes from Unmount SD Card to Mount SD Card. The card is now unmounted. Get Started...
Page 21: Remove Sd Card
Remove SD Card Follow these instructions to remove an SD card. Always power the phone off before inserting or removing an SD card. 1. Remove the battery cover.  Lift gently in the direction shown. 2. Remove SD card. Get Started...
Page 22 3. Attach the battery cover.  Make sure all the tabs are secure and there are no gaps around the cover. Get Started...
Page 23: Format Sd Card
Format SD Card When you insert an optional SD card for the first time, it is recommended that you format it on your phone. 1. From home, tap Apps > Settings 2. Tap Storage. Get Started...
Page 24 3. Tap Format SD Card. 4. Tap Format SD Card again. Get Started...
Page 25: Battery Use
5. Tap Delete all to confirm.  All data on the SD card is erased, and the card is formatted for use on your phone. Battery Use The following topics explain how to insert and remove your phone’s battery. Battery Cautions Storage: Avoid storing or leaving battery with no charge remaining.
Page 26: Insert The Battery
Insert the Battery Follow these instructions to insert your phone’s battery safely and properly. 1. Remove the battery cover.  Lift gently in the direction shown. 2. Insert the battery.  Align the contacts of the battery with the contacts in the phone. Get Started...
Page 27 3. Attach the battery cover.  Make sure all the tabs are secure and there are no gaps around the cover. Get Started...
Page 28: Remove The Battery
Remove the Battery Follow these instructions to remove your phone’s battery. Always power the phone off before removing the battery. 1. Remove the battery cover.  Lift gently in the direction shown. 2. Remove the battery.  Lift upward gently as shown. Get Started...
Page 29 3. Attach the battery cover.  Make sure all the tabs are secure and there are no gaps around the cover. Get Started...
Page 30: Charge The Battery
Charge the Battery Follow these instructions to charge your phone’s battery using either the included AC adapter or via a USB connection on your computer. Charge Using the AC Adapter 1. Plug the USB cable into the USB charger/accessory port on the bottom of your phone. 2.
Page 31 Charge Using a PC Connection Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phone’s battery may not charge. 1. Insert the small end of the USB cable into the USB charger/accessory port on the bottom of your phone.
Page 32: Turn Your Phone On And Off
Turn Your Phone On and Off The instructions below explain how to turn your phone on and off. Turn Your Phone On ■ Press and hold the Power/Lock Key.  Your phone will power on. Depending on the settings, you may see the Lock screen. ...
Page 33 Turn Your Phone Off 1. Press and hold the Power/Lock Key to open the phone options menu. 2. Tap Power off to turn the phone off.  Your phone will power off. Your screen remains blank while your phone is off (unless the battery is charging). Get Started...
Page 34: Use The Touchscreen
Use the Touchscreen Your phone’s touchscreen lets you control actions through a variety of touch gestures. Tap or Touch When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or press onscreen buttons, simply tap or touch them with your finger. Touch and Hold To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item.
Page 35: Swipe Or Slide
Swipe or Slide To swipe or slide means to quickly drag your finger vertically or horizontally across the screen. Drag To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position. Get Started...
Page 36 Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list. Rotate For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways.
Page 37: Activation And Service
Note: The Screen rotation check box needs to be selected for the screen orientation to automatically change. From home, tap Apps > Settings > Display and wallpaper > Screen rotation. Tip: You can also access the screen rotation setting from the Notification panel. Pull down the Status bar and tap Screen rotation to select or deselect the option.
Page 38 5. Continue to follow the instructions to program your phone. Once you see the “Congrats” page, your phone and plan are activated.  To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/prepaidsupport for assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-855-639-4644 from another phone Note: If you are having any difficulty with activation, visit sprint.com/prepaidsupport...
Page 39: Complete The Setup Screens
Complete the Setup Screens The setup screens help you set up certain features and preferences on your phone. Once your phone has been turned on, you will see a Welcome message. You can then complete the setup process. Note: You may be able to complete the setup screens before your phone has been activated on your Sprint account.
Page 40  End User License Agreement – Read this document carefully, and then tap I understand and agree to the terms and conditions above. If you wish to send Samsung error data to help improve your phone, tap Yes. Get Started...
Page 41  Got Google? – Tap Yes and complete the steps to sign in to your current Google Account, or tap No to either set up a new Google Account or skip Google setup. The following options appear depending on your selection: •...
Page 42 This phone belongs to… - If applicable, enter your first and last name and tap Next. This information is used by the phone to personalize certain apps.  Samsung account – Sign in to or create a new Samsung account for access to various Samsung apps and services such as GALAXY Apps. Get Started...
Page 43 3. Tap Finish. Your setup is now complete. Follow the onscreen instructions to learn about basic tap menu navigation, view tutorials, or just get started.  Your phone is now set up for use. If you skipped any part of the setup, you can access additional options through the Apps screen or through Settings.
Page 44: Basic Operations
Basic Operations The following topics outline basic features and operations of your phone. Basics The following topics offer an overview of your phone’s basic operations. Home Screen and Applications (Apps) List Most of your phone’s operations originate from the Home screen or the apps list. For information about using the Home screen, see Home Screen Basics.
Page 45: Menu Operations
Menu Operations You can display options menus using More options, any app-specific menu icon, or by taping and holding a screen area, depending on your current app. ■ Tap More options to view available settings and options. Phone Settings Menu You can customize your phone’s settings and options through the Settings menu.
Page 46: Portrait And Landscape Screen Orientation
Portrait and Landscape Screen Orientation The default orientation for your phone’s screen is portrait (vertical), but many apps will change to landscape orientation (widescreen) when you rotate the phone sideways. ■ Not all screens will adjust for landscape orientation. Note: The Screen rotation check box needs to be selected for the screen orientation to automatically change.
Page 47: Applications
Applications The following topics describe how to access the applications (apps) list and launch apps on your phone. Launch Applications All installed apps can be accessed and launched from the apps list. 1. From home, tap Apps  The apps list opens. 2.
Page 48: Apps List
Apps List The apps list expands to include any apps you download and install on your phone. The following table outlines the primary apps that have been preinstalled on your phone. Function/Service Receive real-time local weather information at any location in the world. 1Weather Access 7-day and hourly weather forecasts for your area Shop at Amazon.com from your phone...
Page 49 Function/Service Discover apps designed exclusively for your Galaxy device GALAXY Apps View and edit pictures and watch videos that you’ve taken with your phone’s Gallery camera or downloaded Send and receive messages using Google’s Gmail service Gmail Search the Internet using Google Search Google Use Google Settings to manage your Google apps and account settings Google Settings...
Page 50 Function/Service The award-winning NBA Game Time is the official app to follow the NBA NBA Game Time wherever you are Listen to your favorite FM radio stations on the go with NextRadio. Tune in to any FM frequency in your area and listen to the radio without the hassle and cost of streaming music.
Page 51 Function/Service Personalize your phone by selecting ID Packs featuring apps, ringers, Sprint ID wallpapers, widgets and more Make payments, purchases and manage your cash from your Android phone or a linked MasterCard Prepaid card. The Spring Money Express app lets you Sprint Money send money to nearly anywhere in the world, load checks directly to your Express...
Page 52: Phone Number
Phone Number Follow the instructions below to display your phone’s wireless phone number. 1. From home, tap Apps > Settings 2. Tap About device. Basic Operations...
Page 53 3. Tap Status.  You will see the number listed under My phone number. Basic Operations...
Page 54: Silent Mode/Airplane Mode
Silent Mode/Airplane Mode The following topics explain how to use your phone’s Silent Mode and Airplane Mode settings. Silent Mode Silent mode sets your phone’s ringtone, operation sounds, notifications, etc., not to sound to avoid disturbing others around you. To set silent mode: 1.
Page 55 2. Tap Mute  Your phone is now in silent mode. Tip: You can also access silent mode through the Notification panel. Drag the Status bar down to reveal the Notification panel and tap the speaker icon until you see Mute To restore sound settings: 1.
Page 56 2. Tap Sound  Your phone’s sound settings are now restored. Tip: You can also access silent mode through the Notification panel. Drag the Status bar down to reveal the Notification panel and tap the speaker icon until you see Sound. Basic Operations...
Page 57: Airplane Mode
Airplane Mode Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can use apps that don’t require a signal or data. To turn on airplane mode: 1. Press and hold the Power/Lock Key to display the device options menu. 2.
Page 58 Tip: You can also access silent mode through the Notification panel. Drag the Status bar down to reveal the Notification panel and tap Airplane mode > Turn on. To turn off airplane mode: 1. Press and hold the Power/Lock Key to display the device options menu. 2.
Page 59: Enter Text
Assigning the Samsung Keyboard for Text Entry If you have multiple text input methods installed on your device, you can select the Samsung keyboard to be your default text input method from Settings, or you can choose it at any time while entering text.
Page 60: Google Voice Typing
Google Voice typing to enter text by speaking. See Google Voice Typing.  If you have more than one language selected in Samsung Keyboard settings, you can swipe your finger over to switch between languages. Configure Samsung Keyboard ■...
Page 61: Tips For Editing Text
2. Speak into the microphone and watch your text being entered onscreen. 3. If the text is incorrect, tap DELETE. 4. Once you have completed entering your text, tap . The onscreen keyboard will reappear. Note: Select a language from the menu at the top of the Listening area. Tap Add more languages to assign a new language via the Google voice typing menu.
Page 62: Google Account
Google Account You will need a Google Account to access several phone features such as Gmail, Google Maps, Hangouts, and the Google Play applications. Before you are able to access Google applications, you must enter your account information. These applications sync between your phone and your online Google Account.
Page 63 Create a Google Account Using Your Phone 1. From home, tap Apps > Settings > Accounts. 2. Tap Google and then tap New. Basic Operations...
Page 64 3. Enter your First name and Last name, and then tap Next 4. Enter a desired Username, and then tap Next Basic Operations...
Page 65 5. When prompted, enter and reenter a password. 6. Create a security question and answer, enter a secondary email address to help you recover your password if you ever lose it, and then tap Next Note: When setting up a new Google Account, either on your phone or online, you will be prompted to add a secondary email address.
Page 66 7. Configure your Google data backup and communication, and then tap Next 8. Read the Google Terms of Service, Privacy Policy, and other legal documents, and then tap I accept. Basic Operations...
Page 67 9. Enter the letters from the Authenticating screen and then tap Next 10. Your phone connects with the Google servers and saves your account information. Basic Operations...
Page 68: Sign In To Your Google Account
11. Your Google account is listed in Settings under PERSONAL.  You are signed in to your Google Account. Sign In to Your Google Account If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account.
Page 69 2. Tap Google, and then tap Existing. 3. Enter your Gmail username and password, and then tap Next 4. Choose whether or not to back up your data to your Google Account and whether to receive communications from Google. Basic Operations...
Page 70 5. Set up payment information for use in the Google Play Store. 6. Your Google account is listed in Settings under PERSONAL.  You are now signed in to your Google Account, and your phone will start synchronizing with your Google Account. Basic Operations...
Page 71: Google Play Store
Google Play Store ™ Google Play is the place to go to find new Android apps, books, movies, and music for your phone. Choose from a wide variety of free and paid content ranging from productivity apps and games to bestselling books and blockbuster movies and music.
Page 72 2. When you open the Google Play store app for the first time, the Terms of Service window will appear. Tap Accept to continue. 3. Browse through the categories (APPS, GAMES, MOVIES & TV, MUSIC, BOOKS, or NEWSSTAND), find an item you are interested in, and tap the name. ...
Page 73: Request A Refund For A Paid App
Warning: Read the notification carefully! Be especially cautious with applications that have access to many functions or a significant amount of your data. Once you tap OK on this screen, you are responsible for the results of using this item on your phone. Purchasing Applications Purchase apps at your own risk.
Page 74: Update An App
Update an App Depending on your settings, many apps will update automatically, or you can update apps directly from the Play Store app. Update an App Directly 1. From home, tap Apps > Play Store 2. Tap Menu > My apps. Basic Operations...
Page 75 3. Tap the app you want to update, and then tap Update > Accept.  The app update is downloaded and installed. Set Automatic App Updates 1. From home, tap Apps > Play Store Basic Operations...
Page 76 2. Tap Menu > My apps. 3. Tap the app you want to set for auto-update, and then tap More options > Auto-update.  The app is set to update automatically whenever an update becomes available. Note: Automatic updates are unavailable for some apps. Basic Operations...
Page 77: Uninstall An App
Uninstall an App You can uninstall any app that you have downloaded and installed from Google Play. 1. From home, tap Apps > Play Store 2. Tap Menu > My apps. Basic Operations...
Page 78: Get Help With Google Play
3. On the Installed screen, tap the app you want to uninstall, and then tap Uninstall > OK.  The app is uninstalled and removed from your phone. Get Help with Google Play The Google Play store app offers an online help option if you have questions or want to know more about the app.
Page 79: Lock And Unlock Your Screen
2. Tap Menu > Help.  The Web browser will take you to the Google Play Help Web page, where you will find comprehensive, categorized information about Google Play. Lock and Unlock Your Screen Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it.
Page 80: Update Your Phone
Turn the Screen On and Unlock It 1. To turn the screen on, press the Power/Lock Key.  The Lock screen appears. 2. Swipe your finger across the screen to unlock it.  The screen is unlocked.  If you have set up a screen lock, you will be prompted to draw the pattern or enter the password or PIN.
Page 81: Update Your Phone Software
Update Your Phone Software You can update your phone's software using the System update option. Before Updating Your Phone Updating your phone may result in a loss of saved data depending on the condition of your phone (malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating your phone firmware.
Page 82 As an added precaution, to preserve any data on your microSD card (not included), please unmount it from your phone prior to starting the update process. From home, tap Apps > Settings > Storage > Unmount SD card. Update Your Phone’s Software Once you have backed up all your data, use the Update now option to update your phone’s software.
Page 83 2. Tap Update.  Your phone automatically downloads and installs any available updates. You may be required to power your phone off and back on to complete the software upgrade. – or – 1. Locate the System Update Available icon ( ) in notifications.
Page 84 3. Tap to open the System Updates screen. 4. Tap Download and follow the onscreen instructions. The downloading icon ( ) appears within the Status bar to indicate the phone is downloading the necessary files. 5. Tap Restart and install to complete the process. Confirm Your Current Phone Firmware 1.
Page 85: Update Your Profile
2. Locate the Baseband version read-only field. Update Your Profile This option allows you to automatically update your online user profile information. If you choose to change your user name and select a new one online, you must then update the user name on your phone.
Page 86: Update Your Prl
2. Follow the onscreen instructions.  The phone will download and install the profile update and you will see a confirmation when complete. Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to reconnect with the network.
Page 87: Your Phone Interface
Your Phone Interface The following topics describe how to use and customize your phone’s Home screen, understand the Status bar, and use the Notification panel. Home Screen Basics The Home screen is the starting point for your phone’s applications, functions, and menus. You can customize your Home screen by adding application icons, shortcuts, folders, widgets, and more.
Page 88 Item Description The Status bar displays icons to notify you of your phone’s status (on the right Status Bar side) and notifications (on the left side) The notification area of the Status bar (on the left) displays notifications for Notification Area incoming messages, missed calls, application updates, and more The status area of the Status bar (on the right) displays phone and service Status Area...
Page 89: Extended Home Screens
Extended Home Screens In addition to the main Home screen, your phone features extended Home screens to provide more space for adding icons, widgets, and more. Press Home to display the main Home screen and then drag across the screen to move from the main screen to an extended screen. There are up to five extended screens available in addition to the main Home screen.
Page 90 Main Notification Icons Icon Notification Missed call New voicemail New email New Gmail New text or MMS message New Hangout message New Sprint Zone message Event USB connection Alarm Warning Update available Update downloading Update successful Keyboard active More notifications available (drag down to view) Your Phone Interface...
Page 91 Main Status Icons Icon Status ® Bluetooth active GPS active ® Wi-Fi active Downloading Vibrate Speakerphone active Network (full signal) Network (roaming) 3G Data Service 3G Data Service is in use. The rays spin when data is being transferred. Sprint Spark Enhanced LTE data service. The rays spin when data is being transferred.
Page 92: Notifications Panel
Notifications Panel Drag the Status bar down to open the Notification panel. From there, you can check notifications, download updates, open messaging apps, use the quick settings menu, and more. Open the Notifications Panel ■ Drag the Status bar down. (Slide your finger down from the top of the screen.) ...
Page 93: Customize The Home Screen
Notifications Panel Layout The Notification panel gives you access both to notifications and the quick settings menu. Customize the Home Screen Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the Home screen. Operations for Rearranging the Home Screen ●...
Page 94: Change The Wallpaper
Change the Wallpaper Select and assign your phone’s background wallpaper. 1. From home, touch and hold an empty space, and then tap Wallpapers.  You can also access the wallpaper menu through settings. From home, tap Apps > Settings > Display and wallpaper > Wallpaper. Your Phone Interface...
Page 95 2. Tap an option to select the wallpaper.  Home screen to set the background wallpaper for your Home screen. Select from Gallery, Wallpapers, or ID wallpapers.  Lock screen to set the wallpaper for your phone’s Lock screen. Select from Gallery or Wallpapers.
Page 96: Add Shortcuts To The Home Screen
Add Shortcuts to the Home Screen You can add shortcuts for quick access to favorite apps from the Home screen. 1. From home, tap Apps  The Apps list opens. 2. Touch and hold an app icon.  The icon will disengage and you will see thumbnails of your Home screens. 3.
Page 97: Add Widgets To The Home Screen
Add Widgets to the Home Screen You can add widgets to your phone’s Home screen. Widgets are self-contained apps that display on a Home screen. Unlike a shortcut, the Widget works like as an onscreen application. There are all kinds of widgets, including links to a specific contact, Internet bookmarks, Gmail and email accounts, and many others.
Page 98: Add Folders To The Home Screen
Add Folders to the Home Screen You can group Home screen shortcuts into folders for convenient access. 1. From home, touch and hold a shortcut you want to place in a folder, and then drag it to Create folder 2. Type a name for the folder and tap Done. ...
Page 99: Phone App
Phone App The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, set up and manage contacts, and more. Place and Answer Calls The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options.
Page 100: Call Using The Phone Dialer
Call Using the Phone Dialer The most “traditional” way to place a call is by using the phone’s dialer screen. 1. From home, tap Phone to display the phone screen.  The phone app opens. If necessary, tap the Keypad tab to display the dialer screen. 2.
Page 101 3. Tap to call the number.  The phone dials the number. The call begins when the other party answers. 4. To end the call, tap  The call ends. Troubleshooting Problem: Call does not connect. Solution 1: Was the number dialed using the correct area code? Solution 2: Are you in an area with poor wireless coverage? Try calling again from another area.
Page 102: Answer Phone Calls
To call the 9-1-1 emergency number normally or when your account is restricted: 1. Unlock the screen. For more information, see Lock and Unlock Your Screen. 2. From home, tap Phone > Keypad tab. 3. Tap  As long as you are in an area covered by wireless service, the emergency call is placed. Enhanced 9-1-1 (E9-1-1) Information This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E9-1-1 emergency location services where available.
Page 103 Answer an Incoming Call 1. When a call arrives, drag to the right to answer it.  The call begins. 2. To end the call, tap  The call ends. Phone App...
Page 104 Mute the Ringing Sound ■ To mute the ringer without rejecting the call, press the volume button down. Reject an Incoming Call ■ When a call arrives, drag to the left to reject it.  The ringtone or vibration will stop and call will be sent directly to voicemail. Phone App...
Page 105 Reject a Call and Send a Text Message You can reject an incoming call and automatically send a text message to the caller. 1. When a call arrives, drag up from the bottom of the screen. 2. Tap one of the messages to send it to the caller. ...
Page 106: In-Call Screen Layout And Operations
In-Call Screen Layout and Operations While you are on a call, you will see a number of onscreen options. In-Call Screen Layout Tap options to activate them during a call. ● Add call: Tap to initiate a conference call. ● Merge: Join two currently active calls (conference).
Page 107 ● Bluetooth: Route the phone’s audio through a connected Bluetooth headset (On) or through the speaker (Off).  When the call is routed to a Bluetooth headset, the current call area shows the Bluetooth icon. Note: The Bluetooth button is activated to show the current call is routed to the connected Bluetooth headset.
Page 108: Place Calls From Contacts/Call Logs
Place Calls from Contacts/Call Logs Make calls quickly using Contacts and Call Logs. Place a Call from Contacts You can place phone calls directly from entries in your Contacts list. 1. From home, tap Phone to display the phone app. 2.
Page 109 3. Tap a contact. 4. Tap Call next to the number you want to call.  The phone dials the number. The call begins when the other party answers. 5. To end the call, tap .The call ends. Tip: You can also place a call directly from the Contacts list. Swipe the entry you want to call from left to right to place a call to the entry’s primary number.
Page 110: Call From Call Logs
Call from Call Logs The Call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers. 1. From home, tap Phone to display the phone app. 2. Tap Logs to display the Call logs list.  The call logs list appears. Phone App...
Page 111 3. Tap an entry to display the call details. 4. Tap Call to place a call.  The phone dials the number. The call begins when the other party answers.  For additional options, tap the name or number. 5. To end the call, tap ...
Page 112: Optional Services
Optional Services The following topics outline additional voice-related services available with your phone, including call services, voicemail, and more. Voicemail Setup You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a password to protect against unauthorized access.
Page 113 2. Touch and hold to dial your voicemail number.  Your phone dials the voicemail access number. 3. Follow the system prompts to:  Create your password.  Record your name announcement.  Record your greeting. Important: Voicemail Password – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access.
Page 114: Visual Voicemail
Visual Voicemail Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find exactly the message you are looking for without having to listen to every voicemail message first. This feature periodically goes out to your voicemail, and gathers the caller information from all of the current voicemails.
Page 115 3. At the end of the welcome screens, a Personalize your voicemail prompt displays.  You’ll see a Personalize your voicemail prompt. 4. Tap Personalize now and follow the system prompts to:  Create a password (part of standard voicemail). ...
Page 116: Review Visual Voicemail
Review Visual Voicemail Visual Voicemail lets you easily access and select which messages you want to review. 1. From home, tap Apps > Voicemail  You will see the voicemail inbox. 2. Tap a message to review it. Tip: There are several icons at the bottom of the review screen for maintenance, storage, messaging, and other options.
Page 117: Listen To Multiple Voicemail Messages
Listen to Multiple Voicemail Messages When you are done listening to a voicemail message you can easily access other voicemail messages without returning to the main voicemail screen. 1. Listen to the current voicemail message. 2. Swipe your finger left or right to display the next or previous message. You can navigate through voicemail messages as frequently as you'd like.
Page 118: Visual Voicemail Options
Visual Voicemail Options Your visual voicemail options appear as icons at the bottom of the voicemail review screen. 1. From home, tap Apps > Voicemail 2. The following options are available when viewing new voicemail messages:  Subscribe: Subscribe to the premium Voice-to-Text transcription service. (This service requires an additional monthly charge.) ...
Page 119: Configure Visual Voicemail Settings
 Delete: Delete selected messages.  Reply: Reply to the message via text or voice message.  More options: Access Archive, Settings, and Help features. 4. Touch and hold a message to manage your messages. The following options are available: ...
Page 120 2. Tap More options > Settings.  You will see the voicemail settings menu. 3. Select an option to change its settings.  Avatar: Configure you Avatar options.  Display: Change your voicemail message theme and enter a name to identify yourself to people when replying or forwarding messages.
Page 121 Change Your Main Greeting via the Voicemail Menu Your main greeting can be changed directly via the Visual Voicemail system. This direct access saves you from having to navigate within the voicemail menu. 1. From home, tap Apps > Voicemail 2.
Page 122: Caller Id Blocking
Caller ID Blocking Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If you do not want your number displayed when you make a call, follow these steps. 1. From home, tap Phone >...
Page 123: Call Waiting
Call Waiting When you are on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s screen informs you that another call is coming in and displays the caller’s phone number (if it is available). To respond to an incoming call while you are on a call: ■...
Page 124: Conference Calling
Conference Calling With conference calling, also known as 3-way calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. 1. On the Phone screen, enter a number and tap (or place a call from Log or Contacts).
Page 125 3. When you are connected to the second party, tap Merge. Your conference call is now in session. 4. To end the three-way call, tap Note: If one of the people you called hangs up during your call, you and the remaining caller stay connected.
Page 126: Call Forwarding
Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when you have activated Call Forwarding. Note: You are charged a higher rate for calls you have forwarded. To activate Call Forwarding: 1.
Page 127 To deactivate Call Forwarding: 1. From home, tap > Keypad tab. 2. Tap 3. Tap  You will hear a tone to confirm the deactivation. Phone App...
Page 128: Call Settings
Call Settings Your phone’s Call Settings menu lets you configure your voicemail options and a number of other settings for the phone application. Call Settings Options Use the Call Settings menu to adjust the following settings: Setting Description Set up call rejection Create or edit messages to reject incoming calls messages Answer calls by pressing the Home Key, and end calls by pressing the...
Page 129 Use the Call Settings Menu 1. From home, tap Phone  The phone app opens. 2. Tap More options > Settings > Call.  The call settings menu appears. Phone App...
Page 130: Contacts
3. Configure your options.  Tap a menu item to display its options.  Select your options and follow the prompts to set them.  Your call settings options are set. Contacts The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account, your PC, compatible email programs (including Exchange Server), and your Facebook friends.
Page 131  You can also access contacts directly from the Contacts shortcut or the apps list. From home, tap Apps > Contacts 2. Tap to add a contact.  The Save contacts to screen appears. 3. If you have multiple account types associated with your phone, select a contact type. ...
Page 132 4. Use the keyboard to enter as much information as you want.  : Tap the picture icon to assign a picture to the contact.  Name: Enter the contact’s name.  Phone: Enter a phone number for the contact. ...
Page 133 5. When you have finished adding information, tap Save.  The contact is added. Save a Phone Number You can save a phone number to Contacts directly from the phone keypad. 1. From home, tap Phone > Keypad tab. Phone App...
Page 134 2. Enter a phone number and tap Add to Contacts. 3. To add the number to an existing contact, tap Update existing. To add a new contact, tap Create contact.  For an existing contact, tap the contact name and select a number type for the new number. ...
Page 135: Check Contacts
Check Contacts View a contact’s details by displaying a contact entry. 1. From home, tap Phone > Contacts tab.  You will see the Contacts list.  You can also access contacts directly from the Contacts shortcut or the apps list. From home, tap Apps >...
Page 136: Contacts Screen Layout
2. Tap a contact to view its details.  The contact’s detailed listing appears. Contacts Screen Layout The following illustration show’s your Contacts app layout and describes the various features. Phone App...
Page 137: Edit A Contact
Item Description Show contact groups Groups tab Show all contacts Favorites tab Show favorite contacts Contacts tab Tap to show contact’s details Contact Image Tap to show thumbnail of contact entry. Tap an icon to place a call, send a message, etc. Search Search contacts Add new...
Page 138 2. Tap a contact to view its details.  The contact’s detailed listing appears. 3. Tap Edit 4. Tap any field you want to change or add. See Add a Contact. 5. Add or edit the information, and then tap Save. ...
Page 139: Delete A Contact
Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile, Home, Work, etc.), tap the type to the left of the field. Note: To add more phone numbers, email addresses, etc., tap on the right side of the entry field.
Page 140 2. Tap a contact to view its details.  The contact’s detailed listing appears. 3. Tap More options > Delete. Phone App...
Page 141: Share A Contact
4. Tap OK.  The contact is deleted. Tip: You can also touch and hold the contact from the contact list and then tap Delete > OK. Share a Contact You can quickly share contacts using Bluetooth, email, Gmail, or text messaging. 1.
Page 142 2. Tap a contact to display it, and then tap More options > Share name card.  You will see the Share name card menu. 3. In the Share name card menu, select a method:  Bluetooth to send the information via Bluetooth. See Bluetooth for information on pairing and sending via Bluetooth.
Page 143: Import Contacts
 Email to send the information as an email attachment. If prompted, select an email account. Address the message, add a subject and a message, and then tap Send. See Compose and Send Email for details on sending email.  Gmail to send the information as a Gmail attachment.
Page 144 Import Contacts from an SD Card or Device Storage 1. From home, tap Phone > Contacts tab.  You will see the Contacts list. 2. Tap More options > Settings > Contacts > Import/Export.  You will see the Import/Export contacts menu. 3.
Page 145: Back Up Contacts
4. Select a destination for the imported contacts. 5. Follow the onscreen instructions to complete the import.  The contacts are imported and stored in the selected account. Back Up Contacts If you are saving contacts to an account that does not automatically back them up via the Cloud, you can manually back them up for re-import if needed.
Page 146 2. Tap More options > Settings > Contacts > Import/Export.  You will see the Import/Export contacts menu. 3. Tap Export to SD card. 4. Tap OK to confirm the export. 5. Follow the onscreen instructions to complete the export. ...
Page 147: Messaging And Internet
Messaging and Internet With wireless service and your phone’s messaging and data capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail (Google), personal and corporate email, text and multimedia messaging, social networking accounts, and Hangouts. Text and Multimedia Messaging With Text Messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phone.
Page 148 3. Fill in one or more recipients. You can:  Enter phone numbers directly in the Enter recipient field. If you are sending the message to several phone numbers, separate the phone numbers with a comma. As you enter information, any matching phone numbers from your contacts list are displayed. Tap a match to enter that number or address directly.
Page 149: Send A Multimedia Message (Mms)
Send a Multimedia Message (MMS) When you need to add a little more to a text message, you can send a multimedia message (MMS) with pictures, voice recordings, audio or video files, contact cards (vCard), or appointments (vCalendar). 1. From home, tap Apps >...
Page 150 6. In the Attach window, select from the following file attachments:  Audio. Select Record audio to make a voice recording and attach it, or Audio to attach a stored music file or voice recording.  Calendar. Select the calendar event you want to attach. See Calendar. ...
Page 151: Save And Resume A Draft Message
4. When you have finished composing the multimedia message, tap Send Tip: To compose a slide show, you can also simply attach multiple items separately to the MMS message. Tap and select a file type, location, and file and then repeat it for additional slides. Your phone will automatically compile a slide show.
Page 152: New Messages Notification
New Messages Notification Depending on your notification settings, the phone will play a ringtone, vibrate, or display the message briefly in the Status bar when you receive a new text or multimedia message. To change the notification for new text and multimedia messages, see Text and MMS Options for details.
Page 153 View a Multimedia Message (MMS) 1. From home, tap Apps > Messages 2. On the Messaging screen, tap a multimedia message or conversation to open it. 3. Tap the attachment to open it.  If the attachment is a vCard contact, it is imported to your phone’s contacts list. For more information, see Contacts.
Page 154: Reply To A Message
Reply to a Message 1. From home, tap Apps > Messages 2. On the Messaging screen, tap a conversation to open it. 3. Tap the text box at the bottom of the screen, enter your reply message, and then tap Send Note: To reply to a text message with a multimedia message, open the text message and tap Attachment .
Page 155: Text And Mms Options
View Contact Information from a Message When you receive a message from someone in your stored contacts, you can tap the contact’s picture or icon in the conversation to open a menu of options. Depending on the stored contact information, you can view the contact details, place a phone call or send an email message to the contact, and more.
Page 156 • Auto retrieve: Select this option to automatically retrieve all your multimedia messages completely. When selected, the multimedia message header plus the message body and attachments will automatically download to your phone. If you clear this check box, only the multimedia message header will be retrieved and shown in your Messaging screen. •...
Page 157: Create And Send Gmail
Create and Send Gmail Use Google’s Gmail service and your Google Account to send, receive, and manage your Gmail messages. Before using Gmail, you must register a Google (Gmail) Account on your phone. See Google Account for details. Gmail Cautions Gmail is handled as email from a PC.
Page 158 2. In the inbox, tap Compose  The Gmail composition window opens. 3. Enter the message recipient(s), subject, and message, and then tap Send  The Gmail message is sent. Messaging and Internet...
Page 159: Check Received Gmail Messages
Gmail Composition Options ● Adding Cc/Bcc: In the mail composition window, tap More options > Add Cc/Bcc, and then add recipients. ● Attaching Pictures or Videos: In the mail composition window, tap More options > Attach file. Locate and then tap the picture or video you want to attach. ●...
Page 160: Open Gmail Messages
Open Gmail Messages You can also read and reply to all your Gmail messages from the Gmail inbox. 1. From home, tap Apps > Gmail  The Gmail inbox opens. 2. Tap the message thread you want to view.  The message thread opens, with the newest message displayed. Messaging and Internet...
Page 161: Manage Gmail Messages
Options when Reviewing Gmail Messages ● Replying to Gmail Messages: With the Gmail message open, tap Reply , compose your reply message, and tap Send  To reply to all, tap Options > Reply all. ● Forwarding Gmail Messages: With the Gmail message open, tap Options >...
Page 162 2. Touch and hold a conversation thread to add a checkmark to it, and then tap Options > Move to. 3. Tap a label for the thread.  The thread is added to the selected label. Messaging and Internet...
Page 163: Archive Gmail Threads
Archive Gmail Threads Remove sent and received Gmail threads so they do not appear in the inbox. When replies arrive for archived threads, they appear in the inbox again. 1. From home, tap Apps > Gmail  The inbox opens. 2.
Page 164: Mute Gmail Threads
Mute Gmail Threads If registered on a mailing list, there will be threads with always-continuing conversations. For long threads that are not important, mute the threads and they will no longer appear in the inbox. When mail arrives that includes user's address as a recipient or in Cc, mail will again appear in the inbox. 1.
Page 165: Delete Gmail Threads
Delete Gmail Threads If you no longer wish to keep a Gmail conversation thread, you can simply delete it from the inbox. 1. From home, tap Apps > Gmail  The inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then tap Delete >...
Page 166: Search Gmail Messages
Search Gmail Messages If you need to find a specific message or message thread, you can search Gmail from the inbox. 1. From home, tap Apps > Gmail  The inbox opens. 2. Tap More options > Search. Messaging and Internet...
Page 167: Report Spam Or Phishing Gmail
3. Enter your search text and tap Search  The search results appear. Tap a message or thread from the list to display it. Report Spam or Phishing Gmail You can report spam or phishing Gmail messages from your phone’s Gmail inbox. 1.
Page 168: Add Another Google (Gmail) Account
2. Touch and hold a conversation thread to add a checkmark to it, and then tap More options > Report spam or Report phishing.  The selected message is reported as spam or phishing. Add Another Google (Gmail) Account If you have multiple Gmail accounts you wish to view on your phone, you can add them from the Settings >...
Page 169 2. Tap Google, and then tap Existing. 3. Enter your Gmail username and password, and then tap Next 4. After your phone connects with the Google servers, select the items you would like to sync with your phone and then tap Sync now. 5.
Page 170: Switching Between Gmail Accounts
Switching Between Gmail Accounts If you have more than one Gmail account set up, you can switch between them in the Gmail app. 1. From home, tap Apps > Gmail  The inbox opens. 2. Tap Inbox Messaging and Internet...
Page 171: Email
3. Tap the account you want to view from the list at the top of the menu.  The selected account inbox is displayed. Email Use the Mail application to send and receive email from your webmail or other accounts, using POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email needs.
Page 172: Add An Email Account
Add an Email Account You can add several types of personal email accounts, such as POP3 and IMAP accounts, on your phone. Add an Email Account from the Email App You can add email accounts directly from the email app, even if you have another email account set up. 1.
Page 173 2. Tap More options > Settings > Manage accounts. 3. Tap Add account. 4. Follow the onscreen instructions to complete the account setup.  The email account is added and you will begin receiving email for the account. Messaging and Internet...
Page 174 Add an Email Account from the Settings Menu You can also set up email accounts from the Settings > Accounts menu. 1. From home, tap Apps > Settings > Accounts > Email. 2. Enter the Email address and Password for the email account and then tap Next. Messaging and Internet...
Page 175  Tapping Next prompts your phone to attempt a “regular” email setup and test the incoming and outgoing servers.  If you have custom settings you need to configure, tap Manual setup and enter your settings. These may include mail type, user name, password, server, security type, etc. 3.
Page 176: Add An Exchange Activesync Account
Important: If the account type you want to set up is not in the phone database, you will be asked to enter more details. You should get all pertinent information for the email account, such as incoming and outgoing server settings, before you proceed. Add an Exchange ActiveSync Account If you synchronize your phone with your Exchange ActiveSync account, you can read, manage, and send email in the same easy way as with a POP3/IMAP account.
Page 177 2. Enter the Email address and Password for the email account and then tap Manual setup. 3. Enter the required information.  Domain\username: Enter your network domain and username, separated by “\”.  Password: Enter your network access password (case-sensitive). ...
Page 178: Compose And Send Email
4. Follow the onscreen prompts to configure options for the account. 5. Enter an account name and a display name and tap Done to complete setup.  Your corporate email account is set up and you will begin receiving email for the account. Compose and Send Email Compose and send email using any account you have set up on your phone.
Page 179 2. Tap Compose  The email composition window opens. 3. Enter the message recipient(s), subject, and message. 4. Tap Send  The email message is sent. Messaging and Internet...
Page 180: Open New Email Messages
Open New Email Messages When new email arrives, you will see in the Status bar. 1. Drag the Status bar down to display the Notification panel. 2. Tap the new message from the Notification panel.  The new email message opens. ...
Page 181: Open Email Messages
Open Email Messages You can also open and read email messages directly from the email inbox. Reading and replying to email on your phone is as simple as on your computer. 1. From home, tap Apps > Email  The email inbox opens. 2.
Page 182: Delete An Email Account
● Replying to Email Messages: With an email message open, tap Reply or Reply all compose your reply message, and tap Send ● Forwarding Email Messages: With the email message open, tap Forward , enter a recipient and an additional message, and tap Send Delete an Email Account You can delete an email account from your phone if you no longer wish to receive messages for the account on your phone.
Page 183 2. Tap More options > Settings > Manage accounts. 3. Tap Delete Messaging and Internet...
Page 184 4. Select the account(s) to delete, and then tap Done. 5. Tap OK to confirm.  The account is deleted from your phone Messaging and Internet...
Page 185: Manage Your Email Inbox
Manage Your Email Inbox Your email inbox provides management options for viewing, sorting, and deleting your email messages. View Your Email Inbox 1. From home, tap Apps > Email  The email inbox opens. 2. Tap the email account at the top of the screen to select a different inbox, or tap Combined view to see all your email inboxes at once.
Page 186: Exchange Activesync Email Features
Delete an Email Message 1. On the email account inbox, touch and hold the message you want to delete. 2. On the options menu, tap Delete. Delete Multiple Email Messages 1. On the email account inbox, tap the check box next to the messages you want to delete. 2.
Page 187: Data Services General Information (Lte And 3G Networks)
Notification Sound Select the sound played when new emails arrive. Vibrate Set your phone to vibrate when new emails arrive. Additional Settings Configure Exchange ActiveSync account and security settings. Data Services General Information (LTE and 3G Networks) The following topics will help you learn the basics of using your data services, including managing your user name, launching a data connection, and navigating the Web with your phone.
Page 188 Set Your Network Options 1. From home, tap Apps > Settings > More networks > Mobile networks. 2. Tap Mobile networks > Network mode. Messaging and Internet...
Page 189 3. Select LTE/CDMA or CDMA.  The phone will scan for the best available Sprint network and will automatically connect to it. When your phone is connected via the Sprint Spark network, the LTE icon appears in the status bar. Note: The Sprint Spark network is self-discoverable, which means no additional steps are required for your phone to connect to it.
Page 190: Your User Name
Your User Name When you buy your phone and sign up for service, you are automatically assigned a user name, which is typically based on your name and a number, followed by “@sprintpcs.com.” (For example, the third John Smith to sign up for Sprint data services might have jsmith003@sprintpcs.com as his user name.) When you use data services, your user name is submitted to identify your network.
Page 191 2. Tap Status.  You will see your user name under the "Username" heading. Update Your User Name If you choose to change your user name and select a new one online, or make any changes to your services, you must then update the profile on your phone. 1.
Page 192: Data Connection Status And Indicators
2. Tap Update Profile.  Your phone will download and install the profile update. Data Connection Status and Indicators Your phone displays the current status of your data connection through indicators at the top of the screen. The following symbols are used: Icon Status Network (full signal): The number of bars indicates the strength of the signal.
Page 193: Browser
Browser Your phone’s Web browser gives you full access to both mobile and traditional websites on the go, using 3G, 4G, or Wi-Fi data connections. SSL/TLS SSL (Secure Sockets Layer) and TLS (Transport Layer Security) are protocols for encrypting sent/received data. While in a screen connected by SSL/TLS, data is encrypted to safely send/receive private information, credit card numbers, corporate secrets, etc., and provide protection against online threats (eavesdropping, falsification, impersonation, etc.).
Page 194: Add A Bookmark
Browser Use Options ● Searching within a Web Page: With a Web page displayed, tap More options > Find on page, and enter your search text. Tip: To change the phone’s default launch page to your current page, tap More options >...
Page 195 2. Navigate to the Web page you want to bookmark, and tap Bookmarks > Add Bookmark  The add bookmark window opens. 3. Check or change the bookmark title, URL, etc., and then tap Save.  The Web page is added to bookmarks. Bookmark Options ●...
Page 196: View Browser History
View Browser History Use the browser menu options to view your browsing history. 1. From home, tap Apps > Internet  The browser opens. 2. Tap Bookmarks  The bookmark window opens. Messaging and Internet...
Page 197: Open New Browser Windows
3. Tap History tab and then tap an entry.  The Web page opens. Open New Browser Windows Use windows to switch between websites quickly and easily. 1. From home, tap Apps > Internet  The browser opens. Messaging and Internet...
Page 198 2. Tap Windows  The window opens.  If you don’t see Windows , drag the Web page down to display the address bar. 3. Tap New window  A new window appears.  To switch windows, tap Windows , and then touch a thumbnail. Messaging and Internet...
Page 199: Browser Settings
Browser Settings Customize your experience with the Internet through the browser settings menu. 1. From home, tap Apps > Internet  The browser opens. 2. Tap More options > Settings, and customize your browser settings.  Your browser settings are saved. Messaging and Internet...
Page 200: Chrome Browser
Chrome Browser In addition to the default “Internet” Web browser, your phone supports the Chrome mobile Web browser. If you are signed in with a Google Account, the Chrome browser will import all your bookmarks and other Web preferences for use on your phone. 1.
Page 201 2. Tap the address bar at the top and enter search words (for a Google search) or a Web address (URL).  The search results appear or a Web page opens. Chrome Support ■ To find on-phone help with Chrome, from Chrome, tap More options >...
Page 202: Camera And Video
Camera and Video You can use the camera or video camera to take and share pictures and videos. Your phone comes with a 5 megapixel camera with an autofocus feature that lets you capture sharp pictures and videos. Take Pictures and Record Videos The following topics teach you how to take pictures and record videos with your phone’s camera.
Page 203: Take A Picture
Take a Picture You can take high-resolution pictures using your phone’s camera. Note: If you have an optional SD card installed, pictures and videos are stored to the SD card. If no card is installed, pictures and videos are saved to your phone’s memory. 1.
Page 204: Viewfinder Screen
3. Release to take the picture.  The shutter clicks and the picture is captured and saved to your phone or SD card. Viewfinder Screen The Viewfinder screen lets you view your subject and access camera controls and options. ● Switch Between Front/Back Cameras: Switch between the back camera lens and the front-facing camera lens (for self-portraits, video chatting, etc.).
Page 205: Record Videos
Record Videos Record high-quality videos using your phone’s video camera. Note: If you have an SD card installed, pictures and videos are stored to the SD card. If no card is installed, pictures and videos are saved to your phone’s memory. 1.
Page 206: View Pictures And Videos Using Gallery
View Pictures and Videos Using Gallery Using the Gallery application, you can view pictures and watch videos that you’ve taken with your phone’s camera, downloaded, or copied onto your storage card or phone memory. You can also take a look at your pictures and your friends’...
Page 207 2. Tap an album (such as Camera).  The list of pictures and videos for the album opens.  To select another album, tap Back to return to the Albums tab. 3. Tap an image to view the picture or video. ...
Page 208: Edit Pictures
Note: When viewing pictures, you can touch and hold on a picture or video to open a selection menu and choose what to do with the picture or video. Edit Pictures Whether you are browsing pictures in filmstrip or grid view in the Gallery application, you can touch and hold on a picture to open a selection menu and choose to delete the picture, rotate or crop it, and more.
Page 209 2. Tap an album (such as Camera).  The list of pictures and videos for the album opens. 3. Tap the picture you want to rotate. 4. Tap More options and then select either Rotate left or Rotate right.  The picture is rotated and saved to the phone or SD card, depending on your settings. Camera and Video...
Page 210: Crop A Picture
Crop a Picture 1. From home, tap Apps > Gallery  The album list opens. 2. Tap an album (such as Camera).  The list of pictures and videos for the album opens. 3. Tap the picture you want to crop. Camera and Video...
Page 211 4. Tap More options > Crop.  A crop box appears on the picture. 5. To adjust the crop box size, touch and hold the edge of the box. When directional arrows appear, drag your finger inward to or outward to resize the crop box. ...
Page 212: Share Pictures And Videos
6. Tap Done to apply the changes to the picture.  The cropped picture is saved in the album as a copy. The original picture remains unedited. Share Pictures and Videos The Gallery application lets you send pictures and videos using email or multimedia messages. You can share pictures on your social networks (such as Facebook, Flickr, Picasa, and Twitter) and share videos on YouTube.
Page 213 2. Tap an album (such as Camera).  The list of pictures and videos for the album opens. 3. Tap the album that contains the pictures or videos you want to share. 4. Tap the pictures or videos you want to share. ...
Page 214: Send A Picture Or Video By Multimedia Message
Note: If you selected Email and you have multiple email accounts, the default email account will be used. Check the “From” line to determine which email account is being used. For more information about using email and Gmail, see Compose and Send Email Create and Send a Gmail Message.
Page 215 2. Tap an album (such as Camera).  The list of pictures and videos for the album opens. 3. Tap the album that contains the pictures or videos you want to share. 4. Tap the pictures or videos you want to share. ...
Page 216: Send Pictures Or Videos Using Bluetooth
Send Pictures or Videos Using Bluetooth You can select several pictures, videos, or both and send them to someone’s phone or your computer using Bluetooth. 1. From home, tap Apps > Gallery  The album list opens. 2. Tap an album (such as Camera). ...
Page 217 3. Tap the album that contains the pictures or videos you want to share. 4. Tap the pictures or videos you want to share.  To select multiple items, touch and hold an image to turn on multiple select. Tap all the items you want to include.
Page 218: Share Videos On Youtube
Share Videos on YouTube ™ You can share your videos by uploading them to YouTube . Before you do this, you must create a YouTube account and sign in to that account on your phone. 1. From home, tap Apps >...
Page 219 3. Tap the album that contains the videos you want to share. 4. Tap the videos you want to share.  To select multiple videos, touch and hold an image to turn on multiple select. Tap all the videos you want to include. 5.
Page 220: Camera Settings
Camera Settings You can adjust your camera’s settings using the icons on the main camera screen and the full camera settings menu. Switch Cameras Your phone lets you switch between the front and back cameras. 1. From home, tap Apps >...
Page 221: Set Camera Options
Set Camera Options You can configure your camera’s settings to fit any situation and event. 1. From home, tap Apps > Camera  The camera viewfinder appears. 2. Tap Settings Camera and Video...
Page 222  The camera settings menu opens.  Settings differ depending on the camera and camera mode in use. 3. Select your desired settings.  The settings are applied. Camera and Video...
Page 223: Useful Features
Useful Features The following topics detail many of your phone’s tools and features such as maps and navigation, calendar, clock, social networking apps, music, memos, and more. Sprint Zone Stay connected to all the latest news and information from Sprint. Included here are news, feedback, featured applications and tips/tricks for your device.
Page 224 2. Tap onscreen keys for calculations.  Calculation results appear. 3. To use the scientific calculator, make sure Screen rotation is turned on (Notification panel > Screen rotation) and rotate the screen to the landscape orientation.  Keys for the scientific calculator appear. Useful Features...
Page 225: Calendar
Calendar Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps organize your time and reminds you of important events. Depending on your synchronization settings, your phone’s Calendar stays in sync with your Calendar on the Web, Exchange ActiveSync calendar, Google Calendar, and Outlook calendar.
Page 226 2. Tap Add  The add event window opens. Enter an event title, start date/time, end date/time, etc., and then tap Save.  The event is added to your calendar. Selecting a Calendar ■ If you have more than one calendar, select a calendar by tapping Calendar at the top of the Add Event screen.
Page 227: View Calendar Events
View Calendar Events You can display the Calendar in daily, weekly, monthly, or agenda view. To change the Calendar view, tap the Year, Month, Week, Day, Agenda, or Task tabs along the side. 1. From home, tap Apps > Calendar ...
Page 228: Sync Calendars
Sync Calendars You can select which calendars you’d like to sync on your phone, along with what types of information you want to sync. 1. From home, tap Apps > Calendar  The Calendar app opens. 2. Tap More options >...
Page 229 3. Select sync options by adding or removing check marks from the items.  The sync settings have been updated. 4. Tap Back to return to Calendar view, and then tap More options > Sync.  The selected calendars sync. Useful Features...
Page 230: Synchronize An Exchange Activesync Calendar
Synchronize an Exchange ActiveSync Calendar If you have set up a Microsoft Exchange ActiveSync account on your phone, you can also synchronize Exchange ActiveSync calendar events on your phone. Calendar events on your Exchange ActiveSync will also show in Calendar if you chose to synchronize with the Exchange ActiveSync Server. 1.
Page 231: Setting Date And Time
Setting Date and Time Your phone automatically receives the current date and time from the wireless network. You can set the date by hand by overriding the default setting. 1. From home, tap Apps > Settings 2. Tap Date and time. 3.
Page 232: Set Alarms
Set Alarms Set multiple alarms using your phone’s Clock app. 1. From home, tap Apps > Clock  The Clock appears. 2. Tap the Alarm tab and then tap Create alarm Useful Features...
Page 233 3. Set the alarm options, including time, days, repeat pattern, alarm type, alarm tone, and volume, and then tap Save.  The alarm is set. Phone at Alarm Time ● At the set alarm time, the phone sounds the alarm and/or vibrates. ●...
Page 234: World Clock
World Clock The world clock lets you keep track of the current time in multiple cities around the globe. 1. From home, tap Apps > Clock  The Clock appears. 2. Tap World Clock. Useful Features...
Page 235: Stopwatch
3. Tap Add City and select a city. 4. Repeat to add multiple cities. Stopwatch The stopwatch lets you time events down to the hundredth of a second. 1. From home, tap Apps > Clock  The Clock appears. Useful Features...
Page 236 2. Tap Stopwatch. 3. Tap Start to begin timing. 4. Tap Stop to stop timing.  Additional options include Lap to keep track of laps, Restart to continue timing, and Reset to reset the stopwatch to zero. Useful Features...
Page 237: Timer
Timer The timer provides a countdown timer for up to 99 hours, 59 minutes, and 59 seconds. 1. From home, tap Apps > Clock  The Clock appears. 2. Tap Timer. 3. Use the keypad to set the length of the timer. 4.
Page 238: Gadget Guardian
From home, tap Apps > Gadget Guardian GALAXY Apps Discover apps designed exclusively for your Galaxy phone. Note: You must sign in to a Samsung account in order to download GALAXY apps. ■ From home, tap Apps > GALAXY Apps...
Page 239 2. Tap Search 3. Enter an address, city, facility name, etc., and then tap a candidate in the results list.  A map of the specified location opens. Useful Features...
Page 240: Google Play Books
Google Maps Operations ● Viewing Current Location: From the Maps app, tap ● Obtain Useful Area Information for Current Location: From the Maps app, tap Search enter the information you are looking for, and then tap a result to view it. ●...
Page 241: Google Play Music
Google Play Music The Google Play Music app lets you browse, shop, and play back songs purchased from Google Play as well as songs you have loaded from your own music library. The music you choose is automatically stored in your Google Play Music library and instantly ready to play via streaming or download. For more information about Google Play Music, visit play.google.com/about/music.
Page 242 Google Play Music Screen Layout The following diagram outlines the main features of the Play Music app player screen. Feature Description Return to music list Return to the music list Show music image/album name Display music images and album names (if available) Music title/artist Display music title and artist (if available) Repeat/play next...
Page 243 Create Playlists in Google Play Music Organize music into playlists to fit every occasion. 1. From home, tap Apps > Play Music  The Play Music app opens to the library. 2. Tap Menu to listen to your library , playlists, or access Google Play Music online. 3.
Page 244: Google Play Newsstand
Google Play Newsstand With Google Play Newsstand, discover more of the news and magazines you care about all in one app on your phone. Enjoy breaking news and in-depth articles featuring audio and video. From sports, business, cooking, entertainment, fashion and more it’s all in one place. ■...
Page 245: Use Google Voice Search
Google Search Options Note: To set Google Search options, from the main Google Search screen, press the Back key ● Changing Search Information: In the search window, tap More options > Settings > Phone search and select where to search. ●...
Page 246: Google Wallet
2. Speak your search terms.  Search results appear. Google Wallet You must have a Google Wallet account associated with your Google Account to purchase items from the Google Play Store app. To create a Google Wallet account, do one of the following: ■...
Page 247: Gallery
Gallery Using the Gallery application, you can view pictures and watch videos that you’ve taken with your phone’s camera, downloaded, or copied to an optional memory card (not included). For pictures stored on an optional memory card, you can do basic editing such as rotating and cropping. You can also set a picture as your contact picture or wallpaper and share pictures with your friends.
Page 248 2. Tap an album (such as Camera).  The list of pictures and videos for the album opens. 3. Select an album or tap a thumbnail to view the picture or video. 4. From the main Gallery screen, you can use these options: ...
Page 249: View Photos And Videos
View Photos and Videos Tap a photo or video to view it in full screen. View Photos 1. From home, tap Apps > Gallery  The album list opens. 2. Tap an album (such as Camera).  The list of pictures and videos for the album opens. Useful Features...
Page 250 3. Tap a thumbnail to view the picture. While viewing a picture full-screen you can use these options:  Share : Choose a method for sharing the picture.  Edit : Modify your picture.  Delete : Erase the current picture. ...
Page 251: Working With Photos
Working with Photos While viewing a photo, you can choose to delete the photo, rotate or crop it, and more. Rotate and Save a Photo To rotate or save your photo, follow the procedures below. 1. From home, tap Apps >...
Page 252: Send Photos Or Videos Using Bluetooth
4. Tap the screen and then tap Share via > Gmail or Email. 5. Address and compose your message and then tap Send or Send Note: If you have multiple email or Gmail accounts, the default account will be used. Send a Photo or Video by Multimedia Message Although you can send several photos or videos in a multimedia message, it may be better to send one at a time, especially if the files are large in size.
Page 253: Memo
4. Tap the screen, tap Share via , and then tap the app you want to use. 5. Follow the prompts to complete the share. Share Videos on YouTube You can share your videos by uploading them to YouTube. Before you do this, you must create a YouTube account and sign in to that account on your phone.
Page 254: My Files
2. Tap and enter your memo title and text. 3. Tap Save.  The memo is saved. My Files My Files allows you to manage your sounds, images, videos, Bluetooth files, Android files, and other data in one convenient location. This application allows you to launch a file if the associated application is already on your phone.
Page 255: Social Networking Accounts
 LOCAL STORAGE: View folders and files in their storage locations. • Device storage: View folders and files located on the phone. • SD card: View folders and files located on the memory card (if installed). Note: Different folders may appear depending on how your phone is configured. To view files in My Files: 1.
Page 256 2. Tap Add to start a new Hangout. 3. Type a name, email, number, or circle, or select a contact from the list. Useful Features...
Page 257: Video
Hangouts as the default messaging app, the Messages app will be disabled. For more information, Default Messaging App Settings. Video Play videos stored on your phone, or from your other devices (you must sign in to your Samsung account to play videos synced from your other devices). 1. From home, tap Apps > Video 2.
Page 258: Youtube
YouTube View videos uploaded to YouTube and upload your own videos to your YouTube account. View YouTube Videos You can use the YouTube app to view videos on YouTube even if you aren’t signed in to a YouTube account. 1. From home, tap Apps >...
Page 259 Post a Video to YouTube You can post videos to your YouTube account from your phone. Before posting, you must set up a YouTube account and sign in to it on your phone. 1. From home, tap Apps > YouTube ...
Page 260: Sprint Money Express
3. Select a video to upload.  Enter a title, description, and tags, and select a privacy setting. 4. Tap Upload  The video is uploaded to your YouTube channel. Sprint Money Express Make payments, purchases and manage your cash from your Android phone or a linked MasterCard Prepaid card.
Page 261: Nascar Mobile
NASCAR Mobile The NASCAR Mobile app is the official mobile app of NASCAR. Follow NASCAR news, video highlights, and immerse yourself even further into the NASCAR experience with driver stats and live leaderboards. ■ From home, tap Apps > NASCAR Mobile NBA Game Time Follow the excitement of the NBA Season with NBA Game Time, the award-winning, official, free app of the NBA.
Page 262: Connectivity
Connectivity The following topics address your phone’s connectivity options, including USB file transfer and tethering, Wi-Fi, Bluetooth, IR connectivity, and more. Connect to a PC via USB One way to back up or sync files between your phone and a computer is by using a direct USB connection.
Page 263 Transfer Files Between the Phone and a Computer 1. Connect your phone to your computer using the supplied USB/charging cable.  Insert the larger end of the cable to the charger/accessory port at the bottom of the phone.  Insert the USB end of the cable into an available USB port on your computer. You may need to remove the USB cable from the charging head to access it.
Page 264 3. You will see either Connected as a media device or Connected as a camera. The files on your phone can now be accessed via your computer.  For most transfers, you'll want to use Connected as a media device. ...
Page 265: Wi-Fi
Wi-Fi Wi-Fi provides wireless Internet access over distances of up to 300 feet. To use your phone’s Wi-Fi, you need access to a wireless access point or “hotspot.” The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and other objects through which the signal passes.
Page 266 2. Tap Wi-Fi.  The Wi-Fi settings menu appears. 3. Tap the ON/OFF slider to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.  To disable Wi-Fi, tap the ON/OFF slider again. Connectivity...
Page 267 4. Tap a Wi-Fi network to connect, enter the password (if it’s not an open network), and then tap Connect.  Your phone is connected to the Wi-Fi network. You will see in the Status bar.  The password, for a household wireless LAN router, is sometimes found on a sticker on the router (WEP, WPA, KEY, etc.).
Page 268: Wi-Fi Settings
Wi-Fi Settings Use the Wi-Fi settings menu to manually set your Wi-Fi connection options. 1. From home, tap Apps > Settings 2. Tap Wi-Fi.  The Wi-Fi settings menu appears. Connectivity...
Page 269 3. Tap the ON/OFF slider to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.  To disable Wi-Fi, tap the ON/OFF slider again. 4. Tap More options > Advanced. ...
Page 270: Disconnect Wi-Fi
5. Configure your Wi-Fi settings.  Your Wi-Fi settings changes are saved. Disconnect Wi-Fi You may want to remove a connected Wi-Fi network. 1. From home, tap Apps > Settings 2. Tap Wi-Fi.  The Wi-Fi settings menu appears. Connectivity...
Page 271 3. Press and hold the name of the connected access point, and then tap Forget network.  Wi-Fi is disconnected and the network settings are removed. After “forgetting” an access point, you need to enter the correct password (and other network ...
Page 272: Wi-Fi Direct
Wi-Fi Direct Use Wi-Fi Direct to connect directly to other Wi-Fi Direct devices using only Wi-Fi, without a wireless access point (network) or via the Internet. 1. From home, tap Apps > Settings 2. Tap Wi-Fi.  The Wi-Fi settings menu appears. Connectivity...
Page 273 3. Tap the ON/OFF slider to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. 4. Tap More options > Wi-Fi Direct.  The Wi-Fi Direct settings menu appears.  Wi-Fi Direct and Wi-Fi are unavailable at the same time.
Page 274: Hotspot And Tethering
5. Tap a device with which to connect.  If connected via Wi-Fi, you will see a confirmation. Follow the onscreen instructions. 6. Accept the connection on the other device.  The phone is connected via Wi-Fi Direct.  If a connection is not accepted after a certain period, the connection request is cancelled. ...
Page 275 Set Up Hotspot 1. From home, tap Apps > Settings 2. Tap Hotspot and Tethering.  The Hotspot and Tethering window opens. Connectivity...
Page 276 3. Tap Hotspot > ON/OFF slider to turn Hotspot on.  Hotspot is enabled.  To disable Sprint Hotspot, tap the ON/OFF slider again. Note: The best way to keep using the phone as a hotspot is to have it connected to a power supply. Important: Write down the passkey (password) for this communication (shown onscreen).
Page 277: Bluetooth Tethering
Bluetooth Tethering Use Tethering to share your device’s Internet connection with a computer that connects to your device via Sprint hotspot or via Bluetooth. 1. From home, tap Apps > Settings 2. Tap Hotspot and Tethering. Connectivity...
Page 278: Bluetooth
3. Tap Bluetooth tethering to enable the feature. See Bluetooth.  Bluetooth tethering is enabled.  To disable Bluetooth tethering, uncheck Bluetooth tethering. Bluetooth ® Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds, computers, printers, and wireless phones.
Page 279: Bluetooth Information
Bluetooth Information Bluetooth is a technology that enables wireless connection with PCs, Bluetooth devices with hands-free features, etc. Function Description Audio output Listen to music, etc., wirelessly Hands-free calls Call hands-free, using Bluetooth-capable hands-free devices and headsets Data exchange Exchange data with Bluetooth devices Enable Bluetooth Use the settings menu to enable or disable your phone’s Bluetooth capabilities.
Page 280 2. Tap Bluetooth.  The Bluetooth settings open. 3. Tap the ON/OFF slider to turn Bluetooth on.  Bluetooth is enabled.  To disable Bluetooth, tap the ON/OFF slider again. Tip: You can also turn Bluetooth on or off with the Quick settings button in the Notification panel. Drag the Status bar down to display the Notification panel and then tap Bluetooth to turn Bluetooth on or off.
Page 281: Pair Bluetooth Devices
Note: Turn off Bluetooth when not in use to conserve battery power, or in places where using a wireless phone is prohibited, such as aboard an aircraft and in hospitals. Pair Bluetooth Devices Search for and pair nearby Bluetooth devices. Saved Bluetooth® devices can be connected simply. ■...
Page 282 2. Tap Bluetooth.  The Bluetooth settings open.  Nearby devices that are visible or discoverable appear in the “Available devices” list.  If a target device is not detected, tap Scan to search again. 3. Tap a device from the “Available devices” list, and follow the onscreen instructions to pair with the device.
Page 283 Unpairing from a Paired Device 1. From the Bluetooth settings menu, tap Settings next to the paired device you wish to unpair. 2. Tap Unpair.  The device is unpaired from your phone. To make another connection with the device, you will need to pair again.
Page 284: Connect To A Paired Bluetooth Device
Connect to a Paired Bluetooth Device You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a compatible Bluetooth headset or car kit. It’s the same procedure to set up stereo audio and hands-free devices. 1.
Page 285: Share Information Using Bluetooth
3. Tap a device from the “Paired devices” list.  Your phone connects to the paired device. The pairing and connection status is displayed below the device’s name in the Bluetooth devices section. When the device is connected to your phone, the Bluetooth connected icon is displayed in the Status bar.
Page 286 Sending Contacts Data via Bluetooth Note: Your phone must be paired with another Bluetooth-enabled device in order to send information. 1. From home, tap Apps > Contacts  You will see the Contacts list. 2. Tap a contact to send. Connectivity...
Page 287 3. Tap More options > Share name card > Bluetooth. 4. Tap a paired device to receive the data.  The contact information is sent.  If you see a message to confirm, follow the onscreen instructions. Connectivity...
Page 288 Receiving Contacts Data via Bluetooth Note: Your phone must be paired with another Bluetooth-enabled device in order to send information. 1. When another device attempts to send a file to your phone via Bluetooth, you will see a request to accept the file. 2.
Page 289  The file is sent to your phone.  When your phone receives a file, you will see a notification. To open the file immediately, drag the Status bar down to display the Notification panel, and then tap the notification. ...
Page 290: Settings
Select the TouchWiz home display theme or another display theme (if Home available) Set your phone’s Lock screen options Lock screen Call Configure call settings and voicemail settings Application manager Manage applications and system processes Accounts Set up accounts such as Samsung, Google, and more Settings...
Page 291 Category Description Set up backup options for your phone, as well as resetting the phone to its Backup and reset factory defaults Set accessibility options such as screen magnification, hearing aid Accessibility compatibility, etc. Language and input Set up language and input methods for your phone Set your phone’s date and time Date and time Ultra power saving...
Page 292 Access Settings ■ From home, tap Apps > Settings  The settings menu opens. Settings...
Page 293: Tty Mode
TTY Mode A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY device to ensure that it supports digital wireless transmission.
Page 294 2. Tap Call > TTY mode. 3. Tap TTY Full, TTY HCO, or TTY VCO to turn TTY mode on. – or – Tap TTY Off to turn TTY mode off.  Your phone’s TTY mode is set. Note: When enabled, TTY mode may impair the audio quality of non-TTY devices connected to the headset jack.
Page 295: Wi-Fi Settings
Warning: 9-1-1 Emergency Calling It is recommended that TTY users make emergency calls by other means, including Telecommunications Relay Services (TRS), analog cellular, and landline communications. Wireless TTY calls to 9-1-1 may be corrupted when received by public safety answering points (PSAPs), rendering some communications unintelligible.
Page 296 2. Tap Wi-Fi.  The Wi-Fi settings menu appears. 3. Tap the ON/OFF slider to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.  To disable Wi-Fi, tap the ON/OFF slider again. Settings...
Page 297 4. Tap a Wi-Fi network, enter the password, and tap Connect.  Your phone is connected to the selected Wi-Fi network.  The password, for a household wireless LAN router, is sometimes found on a sticker on the router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For password for a public wireless LAN, check with user's service provider.
Page 298 Manually Scan for Wi-Fi Networks To update the list of available Wi-Fi networks, perform a manual scan. ■ From Wi-Fi settings, tap More options > Scan.  The list of available Wi-Fi networks is updated. Connect to a Wi-Fi Network via WPS Wi-Fi Protected Setup (WPS) is a network security standard that allows you to easily secure a wireless network connection between your phone and a router.
Page 299: Bluetooth Settings
● Switch between Wi-Fi and Cellular Service to Maintain a Stable Internet Connection: From Wi-Fi settings, tap More options > Advanced > Smart network switch to turn the option on or off. ● Install Network Security Certificates: From Wi-Fi settings, tap More options >...
Page 300 2. Tap Bluetooth.  The Bluetooth settings open. Bluetooth Settings Operations ● Enable Bluetooth: In Bluetooth settings, tap the ON/OFF slider to enable.  When enabled, confirmation appears for your phone to be discoverable by other devices. Follow the onscreen instructions. ●...
Page 301 ● Change the Name of a Paired Device: From Bluetooth settings, tap Settings next to a paired device name, tap Rename, enter a new name, and tap OK.  Emoji cannot be used in a device name.  This setting is available when Bluetooth is enabled. ●...
Page 302: Hotspot And Tethering Settings
Hotspot and Tethering Settings Use the settings menu to configure your hotspot settings, which allow you to share your phone’s data service with multiple Wi-Fi capable devices. 1. From home, tap Apps > Settings 2. Tap Hotspot and Tethering. Settings...
Page 303 3. Tap Hotspot > ON/OFF slider to turn Hotspot on.  Hotspot is enabled.  To disable Hotspot, tap the ON/OFF slider again.  For more information on connecting to the hotspot, see Connect to Mobile Hotspot. Advanced Mobile Hotspot Settings The Hotspot settings menu lets you configure advanced options.
Page 304: Airplane Mode
● Set Hotspot Timeout Settings: From the Hotspot window, tap More options > Timeout settings, select an option, and tap OK.  IP Address appears below “IP Address.” ● Set Local Area Network (LAN) Settings: From the Hotspot window, tap More options >...
Page 305: Data Usage Settings
2. Tap Airplane mode to enable or disable the feature. Data Usage Settings The Data usage menu lets you view your phone’s mobile and Wi-Fi data usage, set data limits, restrict hotspot usage, and more. 1. From home, tap Apps >...
Page 306 2. Tap Data usage.  The data usage window opens. Data Usage Settings Operations ● Enable Mobile Data: In Data usage window, tap the check box for Mobile data to enable the service.  If a confirmation appears, follow the onscreen instructions. ...
Page 307 ● Set Date for Resetting Data Usage: To set the data usage measuring cycle, from the Data usage window, tap the box next to Data usage cycle, tap Change cycle, set a reset date, and tap Set.  This setting is available when Mobile data is enabled. ●...
Page 308: Location Settings
Location Settings Your Location services settings menu lets you select how your phone determines its location (using the wireless networks, GPS satellites, both, or neither). Enable Location Services Before using any features that require location assistance, you must enable your phone’s location services.
Page 309 2. Tap Location. 3. Tap the ON/OFF switch to enable Location services.  Your phone’s location services are enabled.  If you see a confirmation, follow the onscreen instructions to connect. Settings...
Page 310 Changing Location Method You can change the methods used for determining your location. Note: Location must be turned on to change locating method. 1. From home, tap Apps > Settings 2. Tap Location. Settings...
Page 311 3. Tap Mode. 4. Select a locating method. Each mode has a description of which method or methods are used to estimate your location.  Your phone’s locating method is set. Settings...
Page 312: Printing
Printing You can print from your phone, via Wi-Fi, to an optional compatible printer (not included). Your phone and the optional printer must be connected to the same Wi-Fi network. Add a Printer Before you can print to a printer, you must add and set it up on your phone. You’ll need to know the IP address of the printer;...
Page 313 2. Tap Printing.  The Printing settings screen displays. 3. From the Printing settings screen, tap Add printer. 4. Follow the prompts to download and install a print driver from the Google Play Store. 5. Choose a print service from the list, and then tap the ON/OFF switch to turn the service on or off. The service must be on to add a printer.
Page 314: More Networks Settings
More Networks Settings The More networks menu provides access to additional wireless and network options, such as default messaging app, VPN, mobile networks, and roaming (if available). More Network Settings Options Setting Description Default messaging app Set a default text messaging app Mobile networks Set a network mode, etc.
Page 315 2. Tap More networks. 3. Set items.  Your settings are saved and implemented. Settings...
Page 316: Default Messaging App Settings
Default Messaging App Settings If you have multiple messaging apps installed on your phone, you can choose the app your phone uses for messaging. The app you select here will be used when you choose Messages in other apps, such as when sharing items like pictures or video.
Page 317: Mobile Networks Settings
3. Choose a messaging app.  The default messaging app is set. Note: If you choose a default messaging app other than Messages (for example, Google Hangouts), you will not be able to use the standard Messages app unless you restore it as the default messaging app. Mobile Networks Settings Set options for network selection and data service.
Page 318: Virtual Private Networks (Vpn)
2. Tap More networks > Mobile networks. 3. Configure options:  Mobile data: When enabled, your phone connects to the mobile data network, and can use the network to access the Internet and transfer information.  Network mode: Choose a preferred network mode. Available options depend on your phone’s features, but may include: CDMA, LTE/CDMA, GSM/UMTS, and Automatic (the recommended setting).
Page 319: Set Up Secure Credential Storage
Set Up Secure Credential Storage If your network administrator instructs you to download and install security certificates, you must first set up the phone’s secure credential storage. 1. From home, tap Apps > Settings 2. Tap Lock screen, and then tap Screen lock > Password. Settings...
Page 320 3. Enter a new password (at least eight characters without any spaces) for the credential storage, scroll down and confirm the password, and then tap OK.  The password is set, allowing secure credential storage. 4. Tap Back to return to the main settings menu, and then tap Security. Settings...
Page 321 5. Tap Trusted credentials, and then tap your preferred system and user credentials.  Your secure credentials storage is set. You can then download and install the certificates needed to access your local network. Your network administrator can tell you how to do this. Settings...
Page 322: Add A Vpn Connection
Add a VPN Connection Use the More networks settings menu to add a VPN connection to your phone. 1. From home, tap Apps > Settings 2. Tap More networks > VPN.  The VPN settings window appears. Settings...
Page 323 3. Tap Tap to add VPNs , and then enter the information for the VPN you want to add.  Information may include Name, Type, Server address, PPP encryption (MPPE), and advanced options.  Set up all options according to the security details you have obtained from your network administrator.
Page 324: Connect To Or Disconnect From A Vpn
Connect to or Disconnect from a VPN Once you have set up a VPN connection, connecting and disconnecting from the VPN is easy. Access the VPN Settings Window 1. From home, tap Apps > Settings 2. Tap More networks > VPN. ...
Page 325: Connect To A Vpn
Connect to a VPN 1. From the VPNs section of the VPN setting window, tap the VPN that you want to connect to. 2. When prompted, enter your login credentials, and then tap Connect.  You will connect to the selected VPN. ...
Page 326 Disconnect from a VPN 1. Drag the Status bar down to open the Notification panel. 2. Tap the VPN connection to display the VPN connection window. Settings...
Page 327 3. Tap Disconnect to disconnect from the VPN.  Your phone disconnects from the VPN.  When your phone has disconnected from the VPN, you will see a VPN disconnected icon in the notification area of the Status bar. Settings...
Page 328: Roaming Settings
Roaming Settings Set options for roaming, networks, and APNs (Access Point Names). 1. From home, tap Apps > Settings 2. Tap More networks > Roaming.  The Roaming page appears. Settings...
Page 329: Sound Settings
Note: The availability of roaming services is dependent on your service plan. Check with carrier and service plan for details. Sound Settings The Sound settings menu lets you control your phone’s audio, from ringtones and alerts to tap tones and notifications.
Page 330 Access Sound Settings 1. From home, tap Apps > Settings 2. Tap Sound. 3. Set your sound options.  Your sound settings are saved and applied. Settings...
Page 331: Display And Wallpaper Settings
Display and Wallpaper Settings Adjusting your phone’s display and wallpaper settings not only helps you see what you want, it can also help increase battery life. Display Settings Overview The display settings menu allows you to configure the following options: Display Setting Description Wallpaper...
Page 332 Access Display Settings 1. From home, tap Apps > Settings 2. Tap Display and wallpaper. 3. Set your display options.  Your display settings are saved and applied. Settings...
Page 333: Home Settings
Home Settings Select the TouchWiz home display theme or a custom display theme (if available). 1. From home, tap Apps > Settings > Home. 2. Configure your home settings.  Your display theme is changed. Settings...
Page 334: Lock Screen Settings
Lock Screen Settings The Lock screen settings let you set your method for unlocking your phone, customize Lock screen options, determine whether to show tips for unlocking the phone, and enter your owner information to be displayed on the Lock screen. Screen Lock You can increase the security of your phone by creating a screen lock.
Page 335 Access Screen Lock Settings 1. From home, tap Apps > Settings 2. Tap Lock screen.  The Lock screen settings menu opens. Settings...
Page 336 3. Tap Screen lock.  The Screen lock settings menu opens. Use Swipe to Unlock the Screen ■ From the Screen lock settings menu, tap Swipe to save the setting.  The screen lock is set. Settings...
Page 337 Use a Screen Unlock Pattern 1. From the Screen lock settings menu, tap Pattern. 2. Draw the screen unlock pattern by connecting at least four dots in a vertical, horizontal, or diagonal direction. Lift your finger from the screen when finished. ...
Page 338 4. When prompted, draw the screen unlock pattern again, and then tap Confirm.  The screen unlock pattern is saved. 5. Enter a backup PIN, tap Continue, re-enter the PIN, and tap OK to save your screen unlock pattern.  The screen lock is set. ...
Page 339 Note: Clear the Make pattern visible check box if you do not want the unlock pattern to display on the screen when you unlock it. Note: To change your unlock screen pattern, from home, tap Apps > Settings > Lock Screen >...
Page 340 Use a Screen Unlock Password 1. From the Screen lock settings menu, tap Password. 2. Enter a password, tap Continue, and then enter your password again to confirm it.  The screen lock is set.  If you fail to enter the correct password after five attempts, you will be prompted to wait for 30 seconds before you can try again.
Page 341: Disable The Screen Lock
Disable the Screen Lock Follow the instructions below to turn off your current screen lock. 1. From home, tap Apps > Settings 2. Tap Lock screen.  The Lock screen settings menu opens. Settings...
Page 342 3. Tap Screen lock. 4. Draw your unlock screen pattern, enter your PIN, or enter your password. 5. Tap None.  The screen lock is disabled.  If you fail to enter the correct password after five attempts, you will be prompted to wait for 30 seconds before you can try again.
Page 343: Lock Screen Options
Lock Screen Options There are several configurable options available in the Lock screen settings menu. Lock Screen Options Overview The following options are available in the Lock screen settings menu (options vary depending on the screen lock selected): Lock Screen Setting Description Screen Lock Set your screen lock...
Page 344 Access Lock Screen Options 1. From home, tap Apps > Settings 2. Tap Lock screen.  The Lock screen settings menu opens. Settings...
Page 345: Call Settings
Call Settings Configure options for calling with your phone. Call Settings Overview Call Setting Description Set up call rejection Create or edit messages to reject incoming calls messages Answer calls by pressing the Home Key, and end calls by pressing the Answering/ending callas Power/Lock Key Ringtones and keypad...
Page 346 1. From home, tap Apps > Settings 2. Tap Call. 3. Set your call settings.  Your call settings are saved and applied. Settings...
Page 347: Application Manager
Application Manager Check installed applications and running applications. Apps Settings Overview Items that can be checked in the Apps settings menu are the following. Apps Setting Description Downloaded Check downloaded apps SD Card Check apps on your optional installed SD card Running Check running apps Check all apps...
Page 348 2. Tap Application manager. 3. Tap items to view details.  Check your application settings condition and access additional options. Note: Depending on the app and its location, you may be able to force the app closed, uninstall or disable the app, clear cache and data, and more.
Page 349: Add Accounts
Add Accounts The Accounts settings menu lets you add and manage all your email, social networking, and picture and video sharing accounts. Set Up a New Account 1. From home, tap Apps > Settings 2. Tap Add account.  An Add account window appears. Settings...
Page 350 3. Tap an account type and then follow the onscreen instructions to add the required account information, and then tap Done.  The account is added to the accounts list. Manage Existing Accounts 1. From home, tap Apps > Settings 2.
Page 351: Backup And Reset
3. Select your account settings, and then tap Done.  The account options are updated. Backup and Reset Your phone’s Backup and reset menu lets you back up your phone’s data and settings to Google servers before resetting your phone to the original factory settings. The Factory data reset erases all data from the phone’s application storage, including: ●...
Page 352 Access Backup and Reset Options 1. From home, tap Apps > Settings 2. Tap Backup and Reset.  The Backup and reset menu opens. Settings...
Page 353: Factory Data Reset
3. Set options.  The backup and reset settings are applied and saved.  If you are performing a Factory data reset, follow the prompts to confirm the data removal. The phone will erase all data and reboot. Factory Data Reset Tip: Before performing a factory data reset on your phone, you may want to unmount the microSD card to avoid losing any data you may have stored on it.
Page 354 2. Read the factory data reset information page and tap Reset device. 3. Tap Delete all.  Your phone will power down and reset itself, which may take up to 10 minutes.  Once the phone has reset, it will run through the Hands Free Activation and update processes again.
Page 355: Accessibility Settings
Use the camera flash to notify you of notifications Turn off all sounds Mute all phone sounds for privacy Google subtitles (CC) Display closed captions from Google when available Samsung subtitles (CC) Display closed captions from Samsung when available Settings...
Page 356 Accessibility Option Description Switch audio from stereo to mono when using one earphone Mono audio Adjust the sound balance in media players for when earphones are Sound balance connected Press and hold delay Set the time delay for the press and hold touch gesture Limit the areas of touch interaction of the screen, disable screen Interaction control rotation, and display application notifications on the Status bar...
Page 357 2. Tap Accessibility. 3. Set available accessibility options.  Your accessibility settings are applied and saved. Settings...
Page 358: Language And Input Settings
Language Set the language for your display and menus Default Set the default method for entering text Samsung keyboard Set Samsung keyboard options Google voice typing Set options for Google Voice text entry Voice search Set your voice search options...
Page 359 Access Language and Input Setting Options 1. From home, tap Apps > Settings 2. Tap Language and input.  The Language and input settings menu opens. 3. Set options.  The language and input settings are applied and saved. Settings...
Page 360 (A check mark indicates the option is enabled.) ● Set Samsung Keyboard Options: From the Language and input settings menu, tap Settings next to Samsung keyboard and configure your keyboard options. ● Set Voice Output When Using Voice Search: From the Language and input settings menu, tap Voice search, tap a settings option, and follow the onscreen instructions.
Page 361: Date And Time Settings
Date and Time Settings Use the Date and Time settings menu either to automatically use the network-provided date and time or manually set these values, as well as select time and date format options. Date and Time Overview The following Date and time options may be configured: Date and Time Option Description Automatic date and time...
Page 362 Access Date and Time Options 1. From home, tap Apps > Settings 2. Tap Date and time. 3. Set available date and time options.  Your date and time settings are applied and saved. Settings...
Page 363: Ultra Power Saving Mode
Ultra Power Saving Mode Conserve power and extend your phone’s battery life by using a minimal Home screen layout, limiting the number of usable apps, turning off mobile data when the screen is off, and turning off connectivity features such as Wi-Fi and Bluetooth. Turn On Ultra Power Saving Mode 1.
Page 364 3. Tap the ON/OFF switch to enable Ultra power saving mode.  Ultra power saving mode is activated. Turn Off Ultra Power Saving Mode 1. From home, tap More options > Turn off Ultra power saving mode. 2. Tap Turn off to disable Ultra power saving mode. ...
Page 365: Battery Settings
Battery Settings Monitor your phone’s battery usage through this settings menu. View which functions are consuming your battery’s charge and at what percentage. You can also display the battery charge remaining as a percentage on the Status bar. 1. From home, tap Apps >...
Page 366 3. Tap Show battery percentage to display the percentage of battery charge remaining on the Status bar. 4. Tap items to view details.  Check your battery condition and access additional options. Settings...
Page 367: Storage Settings
Storage Settings The Storage settings menu lets you manage internal storage on your phone and provides options for your microSD card. Storage Settings Overview The sound settings menu allows you to configure the following options: Storage Device Description ● Total space: View the total space/free space in your phone’s memory ●...
Page 368 Access Storage Settings 1. From home, tap Apps > Settings 2. Tap Storage. Settings...
Page 369 3. View memory usage for the different types of information stored in your phone’s memory. Tap an item for more information. Settings...
Page 370: Microsd Card
microSD Card A microSD memory card is an optional accessory (not included) that allows you to store images, videos, music, documents, and other data on your phone. Important: You can damage a microSD card by improper installation. Please be careful when inserting, removing, or handling it.
Page 371 2. Insert SD card.  Insert SD Card all the way gently without bending and with terminals facing down.  Insert only SD Cards. 3. Attach the battery cover.  Make sure all the tabs are secure and there are no gaps around the cover. Settings...
Page 372: Remove A Microsd Card
Remove a microSD Card Use the following procedure to remove an optional microSD card from your phone. Important: Before removing an optional installed microSD card, you must unmount the card first to prevent corrupting the data stored on it or damaging the card. For more information, see Unmount a microSD Card.
Page 373 3. Attach the battery cover. ● Make sure all the tabs are secure and there are no gaps around the cover. Access Storage Settings 1. From home, tap Apps > Settings Settings...
Page 374 2. Tap Storage. 3. The Total space and available space on the microSD card are displayed. Settings...
Page 375: Format A Microsd Card
Format a microSD Card Warning: Formatting a microSD card permanently removes all files stored on the card. 1. From the Storage screen, tap Format SD card. 2. Follow the prompt. Note: Formatting erases all the data on an installed microSD card, after which the files CANNOT be retrieved.
Page 376: Security Settings
Security Settings The Security settings menus let you set encryption options, password visibility, administrator settings, and credential storage options. Security Settings Overview Many security settings are dependent on Screen lock settings, SIM lock settings, etc. The following table outlines the settings available through the Security settings menu: Security Setting Description Device administrators...
Page 377 Access Security Settings Before using any features that require location assistance, you must enable your phone’s location services. 1. From home, tap Apps > Settings 2. Tap Security.  The Security settings menu opens. 3. Set your security options.  Your security settings are applied and saved. Settings...
Page 378: Activate This Device
Activate This Device The Activate this device menu lets you activate a new phone or use additional self-service options such as checking the status of an in-service phone. 1. From home, tap Apps > Settings 2. Tap Activate this device. ...
Page 379: About Device
3. Follow the onscreen prompts to activate your phone or review your summary.  Your phone activates. If already activated on an account, you will see a usage and plan summary. About Device The About Device menu lets you access important phone information, search for and apply updates, and view legal and safety information.
Page 380 Access About Phone Options 1. From home, tap Apps > Settings 2. Tap About Phone. 3. Select or view available options.  Your phone information is displayed. Settings...
Page 381: Copyright Information
©2014 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are trademarks of their respective owners. ©2014 Samsung. Samsung and Galaxy are trademarks of Samsung Electronics Co., Ltd. ©2014 Google. Android, Chrome, Gmail, Google Maps, Play Music, Play Movies & TV, Play Books, Play Newsstand, Play Games, Drive, YouTube, Photos, Hangouts, Google Mobile Services, and Google Play are trademarks of Google, Inc.
Page 382: For Assistance
For Assistance The following topics address areas of support for your phone, including troubleshooting, specifications, account information, warranty information, and customer service contact information. Troubleshooting Check the questions and answers below for troubleshooting solutions for common phone issues. Check Here First Problem: Phone freezes/operation is unstable.
Page 383: Sprint Account Information And Help
Problem: Cannot unlock screen. Solution: Power the phone on again. If you are unable to turn the phone off, remove and replace the battery, and then power the phone on again. Apps or other processes that were running may lose data when the battery is removed.
Page 384: Sprint Support Services
● View available Sprint service plans and options. ● Learn more about data services and other products like games, ringtones, screen savers, and more. From Your Sprint Phone 1. From home, tap Phone > Keypad tab. 2. Do any of the following: ...
Page 385 Index 1Weather, 251 Sync Exchange ActiveSync calendar, 221 3-way Calling, 115 View events, 218 4G, 178 Call Forwarding, 117 Accessibility, 346 Call Logs Accessory Port, 3 Make call from, 101 Accounts Call Waiting, 114 Add new, 340 Caller ID, 113 Manage, 341 Camera, 193 Settings, 340...
Page 386 Input Settings, 349 Mute threads, 155 Internet, 138 New messages, 150 Keyboard Read and reply, 150 Default settings, 349 Read messages, 151 Samsung keyboard, 50 Report phishing, 158 Touchscreen, 50 Report spam, 158 Keytones, 320 Search, 157 Language, 349 Send message, 148...
Page 387: Index
Reject Incoming Call, 95 More Networks Settings, 305 Ringtone, 320 Multimedia Messaging Rotate, 27 Share pictures and videos, 205 Samsung Keyboard, 50 Music Save a Phone Number, 124 Google Play Music, 232 Screen Lock, 325 My Files, 245 Screen Rotation, 322...
Page 388 Social Network Accounts, 246 Video (App), 248 Sound Settings, 320 Video Camera Speaker, 3 Record video, 196 Spread, 28 Videos Sprint 411, 375 Record, 196 Sprint Account Share via Bluetooth, 207 Management, 374 Share via messaging, 205 Passwords, 374 Share via YouTube, 209 Sprint Money Express, 251 View, 197 Sprint Operator Services, 375...

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