®
Scan (Windows
)
Information tab
Click the Information tab to display system and scanner information, such as scanner driver version and
firmware version. You can also view the Roller count and reset the count in this window.
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Name
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Reset Roller
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Report
Reset Roller
After replacing the scanner rollers, click the Reset Roller button to reset the roller count.
NOTE
Make sure you do not reset the counter unless you have replaced the rollers.
Report
Click the Report button to generate a report.txt file that is stored in the system drive (for example, C:\XXXX
<where XXXX is your scanner model>). Use this text file for troubleshooting when you encounter an error
message (see chapter 8, Troubleshooting, on page XX), or share this file with service personnel if you contact
them via phone or email for troubleshooting support.
Description
Reset the roller count.
Generate a report.txt file.
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