Panasonic BB-HGW700A Operating Instructions Manual
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Panasonic BB-HGW700A Operating Instructions Manual

Panasonic BB-HGW700A Operating Instructions Manual

Network camera management system
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Operating Instructions

Network Camera Management System
BB-HGW700A
Model No.
Please read this manual before using and save this manual for your future reference.
Panasonic Web Site: http://www.panasonic.com
for customers in the USA or Puerto Rico

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Summary of Contents for Panasonic BB-HGW700A

  • Page 1: Operating Instructions

    Operating Instructions Network Camera Management System BB-HGW700A Model No. Please read this manual before using and save this manual for your future reference. Panasonic Web Site: http://www.panasonic.com for customers in the USA or Puerto Rico...
  • Page 2 Operating Instructions Introduction Thank you for purchasing the Panasonic Network Camera Management System. Before using Please read the Important Safety Instructions on page 4 before using. Read and understand all instructions. For Operation Assistance • Call 1-800-272-7033 • See the Panasonic web site http://www.panasonic.com...
  • Page 3 Operating Instructions Abbreviations • UPnP is the abbreviation for Universal Plug and Play. • CATV modems and ADSL modems are referred to as modems in this manual. • Network cameras are referred to as cameras in this manual. Trademarks • Ethernet is a registered trademark of Xerox Corporation in the United States and/or other countries.
  • Page 4 The AC cord is used as the main disconnect device, ensure that the AC outlet is located/installed near the product and is easily accessible. Use only the included Panasonic AC adaptor and AC cord. The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)

  • Page 5: Table Of Contents

    Operating Instructions Table of Contents 1 Product Introduction ............. 7 1.1 Main Features ..................7 1.2 Included Accessories................8 1.3 Feature Locations .................. 9 1.3.1 Front View ......................9 1.3.2 Rear View......................9 1.3.3 Indicators......................10 2 Accessing This Product............11 2.1 Functions ..................... 11 2.1.1 Top Page ......................11 2.1.2 Setup........................13 2.1.3 IPv6 Setup......................16...
  • Page 6 Operating Instructions • Link MTU size ........................83 • Routing ..........................83 3.2.6 Using VPN (PPTP).....................85 3.2.7 Using VPN (IPsec) .....................87 3.2.8 Using Applications....................91 3.3 Managing This Product................ 94 3.3.1 Changing The Password ..................94 3.3.2 Updating Firmware.....................95 3.3.3 Saving Settings ....................97 3.3.4 Restarting......................98 3.3.5 Initializing The Settings ..................98 3.3.6 Using PPPoE Connection ..................99...

  • Page 7: Product Introduction

    (port forwarding setup etc.) ■ Camera Portal By using this product with Panasonic's network camera (Customer-provided), the camera portal can list up to 16 camera names and their still images on a monitoring screen. Also, the camera portal page is set up automatically.

  • Page 8: Included Accessories

    Operating Instructions Included Accessories The following items are provided with this product. Additional pieces can be ordered by calling 1-800- 332-5368. Main unit ......1 pc. AC adaptor..... 1 pc. AC cord ......1 pc. (Cord length: approx. 3 m (9.8 (Cord length: approx.

  • Page 9: Feature Locations

    Operating Instructions Feature Locations 1.3.1 Front View POWER Indicator (see page 10) WAN Indicator WIRELESS Indicator (see page 10) (see page 10) PPPoE Indicator LAN1-LAN4 Indicators (see page 10) (see page 10) 1.3.2 Rear View Diversity Antenna The antenna rotates 100 degrees clockwise and counterclockwise, 200 degrees in total.

  • Page 10: Indicators

    Operating Instructions 1.3.3 Indicators Indicators Light Color Description POWER This product is turned on. Green There is a problem with this product. Red (Blinking) Remove the AC cord from the outlet, and insert again. The firmware is damaged. Green Download a firmware file (see page 31 - Installation/ (Blinking) Troubleshooting).

  • Page 11: Accessing This Product

    Operating Instructions Accessing This Product Functions 2.1.1 Top Page The top page allows you to select the Setup page or Camera Portal page. The Camera Portal page displays the images of the camera connected to this product. Enter "http://bbhgw.webpage:8080" into the web browser's address bar.
  • Page 12 Operating Instructions Setup (see page 13) Camera Portal (see page 17) Notes • In the default settings, it is possible to display the top page by entering "http://192.168.0.254:8080" into the web browser's address bar. • When accessing Setup from the top page, an authentication window is displayed (after starting the web browser, first time only).

  • Page 13: Setup

    Operating Instructions 2.1.2 Setup This page allows you to set up an IPv4 Internet connection using your PC's web browser. The heading selected on the menu page is displayed on the main page. The help page describes the operations of each heading. Menu Main Top:...
  • Page 14 Operating Instructions Camera: Performs automatic camera registration setup and manual registration adding and deletion. (see page 39) Wireless: Sets up wireless LAN motion mode and wireless security. (see page Viewnetcam.com: Sets up Viewnetcam.com. (see page 55) Advanced Setup Address Translation: Translates both the global address on the WAN side (Internet) and private address on the LAN side, and also performs setup to access this product's network from an Internet terminal.
  • Page 15 Operating Instructions Help: Explains about commands and functions on the setup pages. (see page 108) To download the latest version of the firmware from Panasonic's support website, it is necessary to connect to the Internet. [For assistance, please call: 1-800-272-7033]...

  • Page 16: Ipv6 Setup

    Operating Instructions 2.1.3 IPv6 Setup This page allows you to set up an IPv6 Internet connection using your PC's web browser. The heading selected on the menu page is displayed on the main page. The Help page describes the operations of each heading. Menu Main IPv6 ISP Registration:...

  • Page 17: Camera Portal

    Operating Instructions 2.1.4 Camera Portal This product has a built in web server function. Camera Portal allows you to list up to 16 cameras names and their still images. Viewing Camera Images from the LAN (Home) Side It is possible to view camera images by accessing the camera portal. Start the web browser.
  • Page 18 Operating Instructions • If the camera and this product are disconnected while sending or receiving data, a key mark (when camera authentication is set up) or a blue unmarked window is displayed. In this case, after checking that the camera's power supply and connections are correctly inserted, click [Refresh Camera].
  • Page 19 Operating Instructions Viewing Camera Images from the WAN (Internet) Side This function allows you to view camera images by accessing the camera portal from the WAN side. Note To view camera images from the Internet, it is necessary to connect this product to your modem and have an Internet subscription.
  • Page 20 Operating Instructions • A blue unmarked window is displayed when the camera is outside operation time. If a blue unmarked window is displayed even when the camera is operating, click [Refresh Camera]. (The blue unmarked window may be displayed when authentication is being confirmed.) •...

  • Page 21: Functions

    Operating Instructions Functions Using the Functions 3.1.1 Registering ISPs The ISP registration page allows you to register new ISPs (see page 22) for this product, edit them, and delete them (see page 28). Internet connection methods vary according to the ISP. Select a connection method referring to the ISP's setup information.
  • Page 22 Operating Instructions PPPoE Connection Follow the steps below to set up PPPoE connection. Private address 192.168.0.2 Modem Internet The ISP assigns an IP address by PPPoE connection. Private address 192.168.0.1 Select [ISP Registration]. Click [Register/Edit] on the ISP registration list. Select PPPoE.
  • Page 23 Operating Instructions Enter ISP Name. • Enter no more than 20 characters. In the example right, "abcde" has been entered. Enter User Name and Password, and if specified by the ISP, enter Service Name, Access Concentrator Name, DNS Server 1, 2, and/or Domain Name.
  • Page 24 Operating Instructions DHCP Connection (Internet Connection using a DHCP Server) Follow the steps below to set up DHCP connection, where an IP address is automatically allocated by the ISP. Private address 192.168.0.2 Modem Internet The ISP's DHCP Server assigns an IP address. Private address 192.168.0.1 Select [ISP Registration].
  • Page 25 Operating Instructions When setup is complete, click [Save and Go to Connection Mode]. • The connection mode page is displayed. Select the ISP entered in step 4. When setup is complete, click [Save]. • The entered information is saved. Note When saving, do not cut the power supply.
  • Page 26 Operating Instructions Static Connection (Internet Connection using a Static IP Address) It may be necessary, if you are instructed by the ISP, to enter the value of the IP address or gateway address into setup information. Private address 192.168.0.2 Modem Internet Static IP Address An IP address is set based...
  • Page 27 Operating Instructions Enter ISP Name. • Enter no more than 20 characters. In the example right, "abcde" has been entered. Enter the IP Address, Subnet Mask, Gateway and DNS server 1, 2, and if specified by the ISP, enter the Domain Name. •...
  • Page 28 Operating Instructions ISP Deletion Follow the steps below to delete ISPs from the ISP registration list/IPv6 ISP Registration List. Click [Delete] on the row of the ISP you want to delete. • The ISP deletion confirmation window is displayed. Click [Yes]. •...

  • Page 29: Registering Ipv6 Isps

    • Though most ISPs (Internet Service Providers) do not yet support IPv6, many local networks already use it. When your ISP supports IPv6, your Panasonic Network Camera Management System will be ready! • For more information you wish to visit http://www.ipv6.org/.
  • Page 30 Operating Instructions Tunneling Connection It is possible to encapsulate IPv6 packets with IPv4 packets and perform IPv6 communication on a IPv4 network. Take the following steps to set up tunneling connection. Internet IPv6 IPv4 IPv6 Select [IPv6 ISP Registration]. Click [Register/Edit] on the IPv6 ISP registration list.
  • Page 31 Operating Instructions Select the ISP entered in step 4. When setup is complete, click [Save]. • The entered information is saved. Note When saving do not cut the power supply. If cut, saving might not be completed successfully. When [Restart] is displayed on the setup page, click it.
  • Page 32 Operating Instructions 6to4 Connection 6to4 is a type of tunnel connection which can be used experimentally. 6to4 encapsulates IPv6 packets with IPv4 packets, and connects to the IPv6 network through the 6to4 relay router. It is not necessary to subscribe to an ISP for this type of connection. Take the following steps to set up 6to4 connection. Select [IPv6 ISP Registration].
  • Page 33 Operating Instructions When [Restart] is displayed on the setup page, click it. Restart the PC. • Check that the PC is connected to the Internet. (see page 36) Notes • When registering or editing, restart all PCs connected to the LAN (home) side. •...
  • Page 34 Operating Instructions Static v6 Connection This function allows you to communicate directly using IPv6. To set up static v6 connection, take the following steps. IPv6 Network Internet Select [IPv6 ISP Registration]. Click [Register/Edit] on the IPv6 ISP registration list. Select Static v6. Enter ISP Name.
  • Page 35 Operating Instructions When setup is complete, click [Save]. • The entered information is saved. Note When saving, do not cut the power supply. If cut, saving might not be completed successfully. When [Restart] is displayed on the setup page, click it. Restart the PC.

  • Page 36: Confirming Connection To The Internet

    After the setup for Internet connection is complete, try to access a website. If the website is displayed, you have successfully connected to the Internet. Start the web browser. Enter a website address into the web browser's address bar (e.g. http://www.panasonic.com), and press [Enter]. • The website is displayed. When a website is not displayed...

  • Page 37: Managing The Connection Mode

    Operating Instructions 3.1.4 Managing the Connection Mode The connection mode page allows you to switch between registered ISPs. On the connection mode page, connecting ISPs which have been registered, can be selected from the LAN (Home) side to the WAN (Internet) side. The two types of connection mode for ISPs connecting to the WAN (Internet) side are [DHCP/Static] and [PPPoE].
  • Page 38 Operating Instructions Setting up the PPPoE Connection Mode to the WAN (Internet) Side Click Connection Mode on the menu page. • The connection mode page is displayed. Select PPPoE as the connection mode. • ISP Selection is modified. Select the ISP on the ISP selection dropdown list.

  • Page 39: Using Camera

    Usually it is not necessary to set up a camera because the automatic registration function of Panasonic's Network Cameras sets up the camera name, port number, and IP address automatically. When changing a camera name, follow the steps on page 42 - changing the setup of automatically registered cameras.
  • Page 40 Operating Instructions IPv6 Camera Specify the port number for the IPv6 camera. Port • The specified port will be provided automatically to IPv6 cameras. • The default is 80.

  • Page 41: Registering A Camera Automatically

    3.1.6 Registering a Camera Automatically After connecting this product to a Panasonic Network Camera (Customer-provided), turning the camera on, and returning the settings to factory default, the camera's network setup (IP address and subnet mask etc.) and wireless security setup are performed automatically. After the camera is turned on, this product and the camera exchange information and automatically set up the network.
  • Page 42 Operating Instructions Changing the Setup of Automatically Registered Cameras Click [Camera] on the setup page. Click Modify/Delete under the Operation heading. Set the required fields and click [Modify]. • To delete a registered camera, click [Delete]. When setup is complete, click [Save]. •...
  • Page 43 Operating Instructions Additional Camera Registration (Registering Additional Cameras Manually) Follow the steps below to register additional cameras. Click Add under the Operation heading. Enter or Select Camera Name, Camera network location, Access Control, Port, IP Address, Host Name, IPv6 Address, Host Name, and Pre-shared Key if you are using IPsec, and click [Add].
  • Page 44 Operating Instructions Notes • When registering an additional camera, modify the settings on the camera side too. For details, see the camera's Operating Instructions. • When registering an additional camera, it is necessary to set port forwarding and/or packet filtering. Set them manually, referring to pages 58, 66, and 71. Also, when using this product under a UPnP™...
  • Page 45 Operating Instructions IPsec Select Enable IPsec or Disable IPsec. Connection between This Product and a WAN camera Pre-shared Key When Enable IPsec is selected, enter the Pre-shared key. Retype Pre-shared Key Retype the same Pre-shared key as above. [For assistance, please call: 1-800-272-7033]...
  • Page 46 Operating Instructions Screen Assignment This function allows you to set the format of the camera portal page and set the screen assignment. Click [Screen Assignment]. Select from Camera Name and Still Image (refreshing), Camera Name and Still Image, and Camera Name Only in Screen Format. Select a camera name from the Camera List dropdown list, and click on the camera frame where you want to display it on the Screen...

  • Page 47: Using Wireless

    (SSID) a network and using the same SSID and data channels for all of them. Set the same SSID and data channel for all devices on the wireless LAN network. SSID : Panasonic SSID : Panasonic Data Channel:7...
  • Page 48 Operating Instructions Click [Wireless] on the setup page. Enter the SSID into the data entry field, and select a Channel. • See page 49 for information about the Stealth SSID. • To return to the original settings, click [Cancel]. • Enter the same SSID into wireless devices connected to this product.
  • Page 49 Operating Instructions Data Entry Field Wireless Select a wireless network mode from Disable, "802.11b", "802.11b/g" or Network Mode "802.11g only". • Select Disable when you do not want to send/receive wireless data. • "802.11b" sends/receives data on a 2.4 GHz band. Compatible products are abundant and low priced.
  • Page 50 Operating Instructions Channel Sets the channel to receive/send data within the network. Select a channel between 1 and 11. (The default for 802.11b/g is 7.) When there are multiple wireless LANs, and the channel numbers overlap in the figure below (for example, Channel 1 and Channel 4), data speed may be reduced.
  • Page 51 Operating Instructions Notes • The default is set as the device-specific SSID and the 13 character 128 bit encryption key. The default SSID and the 13 character 128 bit encryption key are displayed on the rear of this product. • There are 6 types of WEP format: 10 Hexadecimal characters 64 bit, 26 hexadecimal characters 128 bit, 32 hexadecimal characters 152 bit, 5 alpha-numeral characters 64 bit, 13 alpha-numeral characters 128 bit, and 16 alpha-numeral characters 152 bit.
  • Page 52 Operating Instructions Note The KX-HCM250 and KX-HCM270 wireless LAN headings correspond to the following headings. 40 bit password entry 5 alpha-numerical characters 64 bit 128 bit password entry 13 alpha-numerical characters 128 bit 40 bit key entry 10 hexadecimal characters 64 bit 128 bit key entry 26 hexadecimal characters 128 bit Data Entry Field...
  • Page 53 Operating Instructions After checking the setting information, click [Restart]. Data Entry Field Encryption Select from Disabled, WEP, and WPA-PSK/WPA2-PSK. The method with the highest security is WPA-PSK/WPA2-PSK, followed by WEP, then Disabled. (Factory Default is WEP.) Network key Enter between 8 and 63 alphanumeric characters, or 64 hexadecimal characters.
  • Page 54 MAC Address Filtering, only the PC with that MAC address can connect. To check the MAC address of your PC see Checking your PC's IP Address and MAC Address. (see page 123) Note See the Panasonic Support Website (http://panasonic.co.jp/pcc/products/en/netwkcam/) for more details about Panasonic's wireless cameras. Registered MAC Address:...

  • Page 55: Using Viewnetcam.com

    Operating Instructions 3.1.8 Using Viewnetcam.com Viewnetcam.com allows you to view images form the WAN (Internet) side. Obtain the URL from the Viewnetcam.com service, and view camera images by accessing the camera portal. Take the steps below, to view camera images from the WAN side. Notes •...
  • Page 56 Operating Instructions Click Your Account Link. By following the Viewnetcam.com registration instructions, you can register this product with Viewnetcam.com. Enter the URL displayed in Personal URL into the web browser of a PC that is connected to the Internet. (e.g. "http://camXXXX.viewnetcam.com") •...

  • Page 57: Using Advanced Setup

    Operating Instructions Using Advanced Setup 3.2.1 Accessing this Product from the Internet The address translation page allows you to perform detailed settings in order to translate the WAN (Internet) side's global address and the private address, and access this product's network from the Internet.
  • Page 58 Operating Instructions Address Translation Port Forwarding When data is sent from a PC on the WAN (Internet) side to the LAN (Home) server using an application, a packet is sent out to this product. The packet contains a port number used by the application, and is forwarded to a specified PC.
  • Page 59 Operating Instructions Data Entry Field Operation Allows you to Modify/Delete the parameters of each heading. Entry Select Enable or Disable. When Enable is selected, the entry functions as if set on a table (protocol, forwarding port, forwarding IP address). When Disable is selected, even if the other headings are set they will not function.
  • Page 60 Operating Instructions How to Add Entries Click Port Forwarding on the Address Translation page. Click Add under the Operation heading. • The port forwarding registration page is displayed. Under each heading set Entry, No., Protocol, Forwarding Port No., Forwarding IP Address. •...
  • Page 61 Operating Instructions How to Modify/Delete Entries Click Port Forwarding on the Address Translation page. Select the No. you want to modify or delete in port forwarding, and click Modify/Delete under the operation heading. • The port forwarding registration page is displayed.
  • Page 62 Operating Instructions The DMZ Function The DMZ (De-militarized Zone) function allows destination unknown packets sent from the WAN (Internet) side to the LAN (Home) side, to be forwarded to an IP address specified in the DMZ function's settings. Packets sent by the DMZ function are forwarded to the registered IP address after being passed through all the security filters.

  • Page 63: Improving Security

    Operating Instructions 3.2.2 Improving Security This function allows you to limit access to this product and set up filtering easily. When performing security setup, a filtering log is saved in the default settings. The saved log is displayed as a three- character abbreviation.
  • Page 64 Operating Instructions Data Entry Field Easy Security Settings It is possible to easily set up firewalls, which appear frequently, and are very important in terms of security. The default settings are oriented to the highest possible level. Only change them if essential. •...
  • Page 65 Operating Instructions • Attack Detection is Display when saving log: DoS enabled Harmful data from the WAN side is detected, and the packet is intercepted. A detection record is noted in the log. The following types of attacks can be detected: •...
  • Page 66 Operating Instructions Packet Filtering By specifying the IP address, port and protocol parameters, it is possible to either pass or intercept IP packets that are being received. If the parameters are set effectively they can be used as a security measure.
  • Page 67 Operating Instructions Type Select Permit (if it conforms to the parameters it will be passed) or Prohibit (if it conforms to the parameters it will be intercepted). Direction Select W L (filtering when receiving from WAN) or L W (filtering when sending to WAN).
  • Page 68 Operating Instructions Modifying or Deleting Filtering Headings Click Packet Filtering on the security setup page. Click Modify/Delete under the operation heading of the filter you want to modify or delete from the filtering parameters list. Click [Modify] to modify, or [Delete] to delete the selected heading. When setup is complete, click [Save].

  • Page 69: Improving Ipv6 Security

    Operating Instructions 3.2.3 Improving IPv6 Security This function allows you to limit IPv6 connection access to this product and set up filtering easily. In Factory Default Settings, a filtering log is saved when security setup is performed. The saved log is displayed as a three-character abbreviation.
  • Page 70 Operating Instructions • Communication using Display when saving log: GOR global addresses Prohibits communication using global addresses other than the other than the allocated global address. The allocated global address contains an allocated global IPv6 side WAN address, and IPv6 addresses which have a LAN side address is forbidden.
  • Page 71 Operating Instructions Priority of Security Functions In order for this product to combat various types of illegal access from the Internet, it is equipped with the following security functions: [Prioritization (top to bottom)] • IPv6 Packet Filtering (see below) • IPv6 Easy Security Settings (see page 69) •...
  • Page 72 Operating Instructions Data Entry Field Select an entry no. between 1 and 64. Packet filtering is processed from the smallest entry no. up. If an entry is already registered, it will be overwritten by the new entry. Operation Click Add to add a new filtering setting. To modify or delete a filtering setting click Modify/Delete.
  • Page 73 Operating Instructions Protocol Select a protocol to be used when sending/receiving data. It is possible to select from TCP, UDP, TCP & UDP, ICMPv6, ESP, and " ". " " selects all the protocols. ICMPv6 can set the type number. Note When selecting ICMPv6, the ICMPv6 type number may cause problems to the network.

  • Page 74: Using Options

    Operating Instructions 3.2.4 Using Options The options setup page allows you to set LAN (Home) settings and WAN (Internet) access settings. It is possible to set the following 7 headings: LAN IP Address DHCP Server, PPPoE, DNS Relay, MTU Size, Routing, UPnP, and MAC Clone. Only modify Options when it is essential.
  • Page 75 Operating Instructions LAN IP Address You can enter the LAN (Home) side's IP address. The default factory setting is 192.186.0.254. The IP address should not overlap neither the Available Address Range in DHCP setup, the PPTP server's Available Address Range specified in PPTP Server Setup found on the basic page of VPN, or the Available Address Range specified in Automatic Setup on the Camera setup page.

  • Page 76: Pppoe

    Operating Instructions The window (right) is displayed by clicking Add. Static DHCP Select Enable or Disable. When Enable is selected, the entry table stabilizes the IP address set in the table, on the PC with the MAC address set in the table. When Disable is selected, even if the other headings are set they will not function.

  • Page 77: Dns Relay

    Operating Instructions DNS Relay When stabilizing the IP address of a PC connected to the LAN (Home) side, it is necessary to enter the DNS server address into the PC for it to connect to the Internet. DNS relay shortens this troublesome process.

  • Page 78: Routing

    Operating Instructions Routing This Function allows you to set dynamic routing and static routing. The setup page is displayed by clicking Routing. Dynamic Routing Setup Allows you to set Send & Receive, Receive only, Send only, and Disable for path information held by this product, for RIP supporting devices on the LAN (Home) side.

  • Page 79: Upnp

    Operating Instructions UPnP™ This product allows you to use UPnP™ compatible applications and UPnP™ compatible devices. The UPnP™ function is compatible with PCs that use a wired or wireless connection. Regarding the use of UPnP™ supporting applications (Windows/MSN Messenger etc.) see page 110. Click UPnP in Options.
  • Page 80 Operating Instructions When [Restart] is displayed on the setup page, click it. Notes • When modifying address translation settings, also set the PCs connected to this product, and restart the PCs. • When setting Automatic deletion of UPnP™ port mapping to indefinite, the external port opened in UPnP™...

  • Page 81: Mac Clone

    Operating Instructions MAC Clone You can clone the MAC address of your PC's network adapter onto this product. A MAC address is a 12-digit code assigned to a unique piece of hardware for identification. Some ISPs require that you register the MAC address of your PC's network adaptor, which was connected to your cable or DSL modem during installation.

  • Page 82: Using Ipv6 Options

    Operating Instructions 3.2.5 Using IPv6 Options This function allows you to perform detailed IPv6 settings on this product. Only modify these settings if essential. You may need specialist knowledge when performing these settings. The options setup page allows you to set LAN (Home) settings and WAN (Internet) access settings. It is possible to set the following 3 headings: IPv6 Address(LAN)/RA, Link MTU size, and Routing.

  • Page 83: Link Mtu Size

    Operating Instructions RA(Router Advertisement) Sets whether to Enable or Disable the sending of RA from this product to the LAN side. Usually, it is not necessary to change this setting. The default setting is Enable. Notes • Please note that when Disable is selected, sometimes the IPv6 network of IPv4/IPv6 cameras (BB- HCM311A etc.) cannot be set.
  • Page 84 Operating Instructions IPv6 Static Routing This product allows you to set 4 stable gateways, as well as automatically selecting dynamic routing. Therefore it is possible to build several networks working under this product, and set a flexible routing system. Click Routing in Options. Set Entry, Destination IPv6 Address, Gateway, I/F and Metric, in IPv6 Static Routing.

  • Page 85: Using Vpn (Pptp)

    Operating Instructions 3.2.6 Using VPN (PPTP) This product allows you to create a VPN (Virtual Private Network) using PPTP (Point-to-Point Tunneling Protocol). A VPN is private network that is as safe as an exclusive line and travels through the Internet. Using this function, camera images from PCs in far away places can be viewed safely. See page 119 when performing these settings.
  • Page 86 Operating Instructions Note The PPTP client connecting to this product's PPTP server only supports Windows XP or Windows 2000 PPTP clients. Options This function allows you to set up an authentication method and encryption method. Check MS-CHAP or MS-CHAPv2 are used; or Only MS-CHAPv2 is used, in Authentication Method Setup.

  • Page 87: Using Vpn (Ipsec)

    Operating Instructions 3.2.7 Using VPN (IPsec) This function allows you to construct a VPN using IPsec when communicating using IPv6. A VPN is private network that is as safe as an exclusive line and travels through the Internet. You may need specialist knowledge when performing these settings.
  • Page 88 Operating Instructions Entry Selecting Enable, enables the entered IPsec settings. When you do not want to use IPsec select Disable. Even if Disable is selected the entered settings will not be deleted. Pre-shared Key Sets the pre-shared key. Enter between 8 and 64 alphanumeric characters.
  • Page 89 Operating Instructions IPsec Options Setup It is possible to perform detailed IPsec connection settings. Usually they do not need to be modified. You may need specialist knowledge when performing these settings. Basic Set an ID indicating your identity. You can set an IPv6 Address or Domain Name.
  • Page 90 Operating Instructions Phase 1 Setup Conversion Mode Set the IKE phase 1 conversion mode to Main or Aggressive. The key conversion procedure for Aggressive is simpler but security is slightly reduced. Life Time Set the IKE SA lifetime. The time must be set between 5 minutes and 2400 hours.

  • Page 91: Using Applications

    Using Applications This product, apart from the basic programs (firmware) that control the camera, has an application platform function. The Panasonic Support Website is located at http://panasonic.co.jp/pcc/products/en/ netwkcam/. Note This product comes with the Camera Status Notification and Cell Phone Camera Portal applications pre-installed.
  • Page 92 Operating Instructions Application List Executes disabled applications. (see below) Disables applications. (see below) It may be necessary to change settings depending on the application. (see the Instructions for each application) Deletes applications. (see below) Controlling and Deleting Applications Click [Applications] on the setup page. Select an application and click either [Disable], [Setup] or [Delete].
  • Page 93 Operating Instructions Application E-mail This function allows you to set mail forwarding used in the application platform function. • This setting may be necessary depending on the application. Click [E-mail Setup for Applications]. Set each heading and click [Save]. Click [Restart]. Data Entry Field SMTP Server IP Enter the sent mail (SMTP) server's address*...

  • Page 94: Managing This Product

    Operating Instructions Managing This Product 3.3.1 Changing The Password This function allows you to change the password for access to the Camera Portal and the setup page. Click [Password] on the setup page. Enter a new User Name (6 - 15 characters) in the User Name data field in either the Setup Pages or Camera Portal.

  • Page 95: Updating Firmware

    Updating Firmware To prevent leaks of customer information, illegal operation of this product, interference or involuntary shutdown etc, update firmware regularly. The most recent firmware file can be found on Panasonic's Support Website (http://panasonic.co.jp/pcc/products/en/netwkcam/). Before using the update firmware function, download the firmware file to your PC. See the support website for more details.
  • Page 96 Operating Instructions Error Message Cause and Remedy Out of Memory The built-in memory of this product is reduced due to load processing. After restarting this product, re-update the firmware.

  • Page 97: Saving Settings

    Operating Instructions 3.3.3 Saving Settings This function allows you to save setup files, and load the saved files. Save Settings Click [Save Settings] on the setup page. Click Creating a configuration file. • The download wizard window is displayed. Specify the Location and File name, and Save. Note Applications cannot be saved.

  • Page 98: Restarting

    Operating Instructions 3.3.4 Restarting When restarting, this product's setup information is saved. Click [Restart] on the setup page. Click [Restart]. • This product is restarted. Notes • When using the DHCP server function (see page 74), restart all LAN (Home) side PCs connected to this product.

  • Page 99: Using Pppoe Connection

    Operating Instructions 3.3.6 Using PPPoE Connection This function allows you to manually connect/disconnect the PPPoE connection to your ISP. When cutting this product's power supply, manually disconnect the PPPoE connection before doing so. If the power is turned off before PPPoE is manually disconnected, it may take some time to re-connect once the power has been turned back on.

  • Page 100: Using Vpn (Ipsec) Connection

    Operating Instructions 3.3.7 Using VPN (IPsec) Connection This function allows you to manually connect and disconnect VPN (IPsec) connection. Connecting VPN (IPsec) Click [VPN (IPsec)] on the setup page. Click [Connect] to start VPN (IPsec) connection. Disconnecting VPN (IPsec) Click [VPN (IPsec)] on the setup page. Click [Disconnect] to disconnect.

  • Page 101: Confirming Network Connection

    Operating Instructions 3.3.8 Confirming Network Connection The Ping function allows you to check if each device on the WAN (Internet) side or LAN (Home) side is connected to this product on a TCP/IP network. When a device is connected successfully, Success! is displayed.

  • Page 102: Getting Information

    Operating Instructions Getting Information 3.4.1 Getting Network Information This page displays information that is useful when contacting an authorized servicenter, such as Network Status, UPnP Port Mapping Table and Camera Status. Network Status and IPv6 Network Status These pages show hardware and software version information for IPv4 and IPv6 connections. This information is useful when contacting an authorized servicenter.
  • Page 103 Operating Instructions Status Displays whether port mapping is enabled or disabled. Client The client's IP address is displayed. Protocol The protocol, which is subject of the set information, is displayed. Either TCP or UDP is displayed. External Port The external (WAN side) port number in the set port information is displayed.
  • Page 104 Operating Instructions Camera Status This function displays the registered information of cameras connected to this product. The maximum number of cameras is 16. These are cameras that have been setup automatically. The information for cameras setup manually is not displayed. Take the following steps to check the camera information. Click [Status] on the setup page.

  • Page 105: Viewing Logs

    Operating Instructions 3.4.2 Viewing Logs This function displays the various logs created by this product. The logs are displayed from the most recent first, and when full, they are deleted and replaced by new logs. Notes • It is important to always use your user name and password for authentication when using this product.
  • Page 106 Operating Instructions Headings Displayed This is the log number. Numbers are attributed from the most recent. Timestamp The time when this product performed the port operation is displayed. The time is calculated based on the PC's clock. If the time looks incorrect, adjust your clock's settings.
  • Page 107 Operating Instructions Viewnetcam.com Log This function allows you to display data communication logs to/from the Viewnetcam.com server. 100 logs can be displayed on 1 page and 400 can be recorded in total. Click [Log] on the setup page. Click [Display] Viewnetcam.com Log. VPN (PPTP) Connection Log This function allows you to register up to 400 VPN (PPTP) Logs.

  • Page 108: Support

    Operating Instructions 3.4.3 Support The support function allows you to get product and support information from the Internet. Click [Support] on the menu page. Click the URL for product information or support information. • The website is displayed. Example of support information website 3.4.4 Help The help function explains each heading on the setup page.

  • Page 109: Other Information

    Operating Instructions Other Information Factory Default There is a FACTORY DEFAULT RESET button on the rear of this product. Push this button to initialize the settings. FACTORY DEFAULT RESET button 4.1.1 Factory Default If you have forgotten your password or want to return the settings to factory default (see page 131), push the FACTORY DEFAULT RESET button for 1 second.

  • Page 110: Upnp™ Setup On Your Pc

    Operating Instructions UPnP™ Setup on your PC This product allows you to use applications and devices that support UPnP™. The UPnP™ function can be used from either a wire-connected PC or wirelessly connected PC. UPnP™ Conforming to UPnP™ Forum IGD (Internet Gateway Device), UPnP™ is compatible with the NAT traversal function .
  • Page 111 Operating Instructions PC Preparation Using Windows XP • Windows Messenger: Select Windows Messenger Version Information from the Windows Messenger help menu. • MSN Messenger: Download MSN Messenger (Windows XP version) from Microsoft's website and install it. Update your version of MSN Messenger to 6.1. UPnP™...
  • Page 112 Operating Instructions Using Windows 2000, Windows Me or Windows 98SE Check the Version of MSN Messenger Select [MSN Messenger version information] in the MSN Messenger help menu. Update your version to 6.1. Check the Version of DirectX Select Run in the Start menu. Enter "dxdiag"...
  • Page 113 Operating Instructions Select Communications in Components and click [Details]. • Check that Universal Plug and Play on the Components page is checked. • If it is not checked, check it and click [OK]. • When the Windows Me CD-ROM is required, follow the instructions on the page.
  • Page 114 Operating Instructions Double click the icon in My Network Places. • The Enter Network Password window is displayed. By entering the user name and password, this product's setup page is displayed. Windows XP Windows Me Function Name Windows MSN Messenger 6.1 MSN Messenger 6.1 Messenger 4.7 Instant Message...

  • Page 115: Ipv6 Setup On Your Pc

    Operating Instructions IPv6 Setup on your PC 4.3.1 Setting an IPv6 Address Using Windows XP Select [Start] [All Programs] [Accessories] [Command Prompt] and click. • The command prompt is started. Enter "ipv6 install", and press [Enter]. • If Succeeded is displayed, it was installed successfully.
  • Page 116 Operating Instructions Click the General tab, and check if the System is Service Pack 2. If using Windows XP Service Pack 2, take the following setup steps. Select [Start] [Control Panel] and click. Click the Security Center icon. Click the Windows Firewall icon.
  • Page 117 Operating Instructions Click the Advanced tab and click [Settings...] for ICMP. Check Allow incoming router request on the ICMP Settings window, and click [OK]. [For assistance, please call: 1-800-272-7033]...

  • Page 118: Re-Obtaining An Ipv6 Global Address

    Operating Instructions 4.3.2 Re-obtaining an IPv6 Global Address Select [Start] [All Programs] [Accessories] [Command Prompt] and click. • The command prompt is started. Enter "netsh" and press [Enter]. On the netsh command line, enter "interface ipv6", and press [Enter]. Enter "renew", and re-obtain an IPv6 global address.

  • Page 119: Pptp Setup When Using Vpn: Windows Xp

    Operating Instructions PPTP Setup when Using VPN: Windows XP This function sets up a VPN (PPTP) connection on your PC. Take the following steps when using Windows XP. Click Network and Internet Connections from Control Panel on the Start menu. Click Network Connections.
  • Page 120 Operating Instructions Check Connect to the network at my workplace and click [Next]. Check Virtual Private Network connection and click [Next]. Enter the optional network name and click [Next]. Enter this product's WAN IP address and click [Next].
  • Page 121 Operating Instructions Click [Finish]. Click [Properties]. Click the Networking tab, select PPTP VPN from the VPN dropdown list, and click [OK]. • Set the Security settings and Options settings to match the authentication and encryption methods (see page 86) set on this product.

  • Page 122: Web Browser Setup When Using A Proxy Server

    Operating Instructions Web Browser Setup when Using a Proxy Server The ISP may connect you to the Internet via a proxy server. When connected via a proxy server, the setup page cannot be accessed. Take the following steps to modify the web browser settings. The following steps are for when using Internet Explorer 6.0.

  • Page 123: Checking The Pc's Ip Address And Mac Address

    Operating Instructions Checking the PC's IP Address and MAC Address When this product's setup page cannot be accessed by a PC, or when data cannot not be sent/ received to/from other PCs on the network, there could be a problem with the PC's IP address settings. Take the following steps to check the IP address settings.

  • Page 124: Using Windows Me/98Se

    Operating Instructions 4.6.2 Using Windows Me/98SE The following steps are for Windows 98SE. From the Start menu select Run. Enter "winipcfg" in the name field and click [OK]. Select the LAN card (Ethernet adapter) with the IP address you want to check. Click [More Info].
  • Page 125 Operating Instructions Note When Obtain an IP address automatically is set and a value such as 169.254.XXX.X is displayed, it is possible that the IP address was not obtained correctly. In that case, take the following steps to refresh the IP address. Click [Release].

  • Page 126: Stabilizing The Pc's Ip Address

    Operating Instructions Stabilizing the PC's IP Address It is necessary to set a unique IP address for each of the PCs on this product's TCP/IP network. This product can automatically assign an IP address to each of the PCs on the LAN (Home) side using the DHCP server function (factory default setting).

  • Page 127: Using Windows Xp/2000

    Operating Instructions 4.7.1 Using Windows XP/2000 From the Start menu, select My Computer, My Network, and then Display Network Connection. • Right-click the My Network Places icon and select Properties when using Windows 2000. Right-click the icon Local Area Connection... connected to this product, and select [Properties].
  • Page 128 Operating Instructions Click Use the following DNS server address. Enter the DNS server address into the data entry field and click [OK]. Click [OK], Close the Network Connection window and restart the PC. • Close the Network and Dialup Connections window and restart the PC when using Windows 2000.

  • Page 129: Using Windows Me/98Se

    Operating Instructions 4.7.2 Using Windows Me/98SE From the Start menu, select Settings and click Control Panel. Double click the Network icon. • If you cannot find the Network icon on Windows Me, click Display all Control Panel Options. Select the TCP/IP related to the LAN card connected to this product in the Network dialog box, and click [Properties].
  • Page 130 Operating Instructions Click the Gateway tab. Enter "192.168.0.254" (this product's factory default IP address) into the New Gateway address field, and click [Add]. Check that 192.168.0.254 is entered into the address field of Installed Gateway. • When modifying this product's IP address, also modify the Installed Gateway address.

  • Page 131: Factory Default Settings List

    Operating Instructions Factory Default Settings List ISP Registration ISP Registration List No. 1 DHCP Connection No. 2 Unregistered No. 3 Unregistered No. 4 Unregistered IPv6 ISP Registration IPv6 ISP Registration No. 1 Unregistered List No. 2 Unregistered No. 3 Unregistered No.
  • Page 132 Operating Instructions Encryption Encryption Settings WEP (WEP key is displayed on the rear of this product) MAC Address Filtering Disable Viewnetcam.com Viewnetcam.com Disable Address Translation Basic DHCP/Static Enable PPPoE Enable Port Forwarding DMZ function Unset Security Security Easy Security • Access by private IP addresses are rejected in both directions.
  • Page 133 Operating Instructions IPv6 Stealth Mode • Stealth Mode can hide this product from WAN(Internet) side IPv6 network. (Regard Ident packet as an exception). (Log Output) IPv6 Intrusion • IPv6 Stateful packet inspection(Dynamic packet filtering) is Detection enabled. (Log Output) IPv6 Packet Filtering Current Status Unset Options...
  • Page 134 Operating Instructions Time Setup for Request a Specified Time or Indefinite UPnP Port Open Request (CP) IPv6 Options IPv6 Address (LAN) fe80::254 RA (Router Enable Advertisement) Link MTU size 1500 bytes IPv6 Dynamic Routing Disable Disable IPv6 Static Routing Unset VPN (PPTP) Basic PPTP Server...

  • Page 135: Specifications

    IEEE 802.3u (100Base-TX) Throughput between WAN Maximum of 98Mbps (IPv4/SmartBits) and LAN using IPv4 (value Maximum of 85Mbps (FTP [Static]) measured at Panasonic): Maximum of 71Mbps (FTP [PPPoE]) Maximum of 16Mbps (FTP [PPTP]) Throughput between WAN Maximum of 77Mbps (IPv6/SmartBits)
  • Page 136 Operating Instructions Heading Specifications Wireless Interface IEEE 802.11b Transmission Method: DS-SS, half-duplex Transmission Speed 11/5.5/2/1 (complying to IEEE ([Standard value]Mbps): 802.11b): automatic fallback Frequency Range (MHz): 2412 - 2462 (center frequency) Number of Channels: Security: WPA-PSK (TKIP), WPA2-PSK (AES), WEP (64 bit/128 bit/152 bit), SSID, stealth SSID (hidden SSID, permitting/ not permitting connection using the ANY key), MAC address filtering...
  • Page 137 Operating Instructions Software Heading Specifications Router Function WAN Side Connection Mode: IPv4: PPPoE/DHCP/Static IPv6: Tunneling/6to4/Static v6 PPPoE Connection: Always/Manual RIP: Yes (RIPv2) RIPng: DHCP Server: Yes (128 client setup is possible) DNS Relay (DNS proxy answering): IP Packet Filtering: Yes (64 setup) Address Translation Method: IP masquerade, port forwarding Access Control...
  • Page 138 Operating Instructions...

  • Page 139: Index

    Operating Instructions Index...
  • Page 140 Operating Instructions Numerics 6to4 Connection Packet Filtering 66, 71 Password Ping Address Translation Port Forwarding Applications PPPoE Connection 22, 76, 99 PPTP 85, 119 Proxy Server Camera 39, 41 Camera Portal Connection Mode Restart 98, 109 Routing 78, 83 Data Channel 47, 50 DC IN Jack DHCP Connection...
  • Page 141 Operating Instructions...
  • Page 142 Symptom Send the unit to an authorized servicenter, prepaid and adequately insured. Do not send your unit to the Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products. The information in this document is subject to change without notice.

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