Page 1: User Guide
Aastra Model 6737i SIP IP Phone User Guide Release 3.3.1 SP4 41-001452-05 REV02 – 07.2014...
Page 2: Software License Agreement
Software in object form solely with the Equipment for which the Soft- ware was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement. These programs are confidential and proprietary, and are protected as such by copy- right law as unpublished works and by international treaties to the fullest extent under the applicable law of the jurisdic- tion of the Customer.
Page 3: Table Of Contents
................13 Phone Options via the Aastra Web UI .
Page 4 Content Resetting a User Password................. .40 Restarting Your Phone .
Page 5 Content None Key ....................105 Making Calls .
Page 6 Content Goodbye Key Cancels Incoming Calls ..............166 Message Waiting Indicator Line .
Page 7: Welcome
About this Guide This guide explains how to use the basic features of your new 6737i phone. Not all features listed are available by default. Contact your system or network administrator to find out which features and services are available to you on your system.
Page 8: Requirements
Aastra. Contact your Administrator for more information. Installation and Setup If your System Administrator has not already setup your 6737i phone, please refer to the Aastra 6737i Installation Guide for basic installation and physical setup information. For more advanced administration and configuration information, System Administrators should refer to the Aastra SIP IP Phones Administrator Guide.
Page 9: Getting Started
Getting Started The 6737i must be set up and be configured prior to its first use. This section describes phone behavior and start up screens you may see when the phone is first plugged in, or when it is restarted.
Page 10 Getting Started The 6737i phone then checks settings and looks for new configuration and firmware updates for the phone from a server. If a new update is found, the phone displays the message “Updating Configuration”. This may take a few moments while the phone downloads the latest updates.
Page 11: Network Connected/Network Disconnected
"Network Connected" prompt for a few seconds. However, if changes have been made to your phone’s network settings, you may need to restart your phone. For more information about connecting your phone, see the Aastra 6737i IP Phone Installation Guide, the section "Con- necting to the Network and to Power".
Page 12: Idle Screen
Getting Started Idle Screen When the phone has successfully updated the configuration and connected to the network, the phone displays the Idle State screen. The idle screen is shown whenever your phone is not in use. Services Icom Directory Callers John Smith 01/01/14 11:00am Note:...
Page 13 Getting Started Idle Screen With Softkeys Configured If you or your administrator have configured softkey functions on your phone, the labels for those functions display on the screen. For example, in the following illustration, "Home" was configured as a speed dial key on the bottom set of softkeys and "Do Not Disturb"...
Page 14 Getting Started Screen Display After Picking Up the Handset When you pickup the handset, the screen displays as follows: Services Icom Directory Callers John Smith Dial Conf Xfer More This screen displays the following keys located on the bottom left of the screen: •...
Page 15: Ip Phone Keys
Key Panel The following sections describe the various 6737i phone key functions on both the symbol and text hardware platforms, and how they help you make and manage your calls and caller information. Images of the symbol keys and the symbol hardware platform are used throughout this document.
Page 16: Key Descriptions
IP Phone Keys Key Descriptions The following table identifies the keys on the key panel of your 6737i IP phone that you can use for handling calls. Text Keys Symbol Keys Key Description* Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes.
Page 17 For more information about programming the softkeys to perform specific functions, see the Aastra Model 6737i IP Phone User Guide. *See the Aastra 6737i IP Phone User Guide for more information about each of these keys. 41-001452-05 REV02 – 07.2014...
Page 18: Keypad Keys
IP Phone Keys Keypad Keys The 6737i has a keypad with digits from 0 through 9, a “*” key, and a “#” key. Keys 2 through 9 contain the letters of the alphabet. The 6737i phone keypad includes the following:...
Page 19: Methods For Customizing Your Phone
Using the Options key on the IP Phone • Using the Aastra Web UI in an Internet browser window from your PC. Phone Options via the IP Phone UI You can customize your phone by pressing the Options key and accessing the IP Phone UI.
Page 20 Methods for Customizing Your Phone Note: *The "Administrator Menu" options are Administrator level functions only, and are not accessible by the user. These options should only be set up and changed by your System Administrator. Simplified Options Menu Your System Administrator may configure a simplified options menu for your phone. The following table indicates the options that may appear on your phone if the simplified options menu is applied.
Page 21: Phone Options Via The Aastra Web Ui
In addition to the IP Phone UI options, you can also customize additional options on the IP Phone using the Aastra Web UI. In order to access your phone using the Aastra Web UI, you need to know your phone’s IP address. To find your phone’s IP address, see “Finding Your Phone’s IP Address”...
Page 22 Expansion Modules - Allows you to configure an additional 36 softkeys with a M670i Expansion Module, or an additional 60 softkeys with a M675i Expansion Module if an it is attached to the phone. This option displays on the side menu of the Aastra Web UI only if an Expansion Module is attached.
Page 23 Ring Tones (global and per-line basis) • Time and Date Settings • Language Settings Account Configuration - Allows you to configure “Do Not Disturb” (DND) and “Call Forwarding” (CFWD) by account. You can have multiple accounts on the 6737i. 41-001452-05 REV02 – 07.2014...
Page 24: Phone Status
Phone Status You can view the status of your phone using the IP Phone UI or the Aastra Web UI. Phone Status via IP Phone UI The "Phone Status" option on the IP phone displays the status of your phone to the LCD display.
Page 25: Finding Your Phone's Ip Address
If you want to access your phone’s options using an Internet browser, you need to enter the IP address of the phone in the browser to open the Aastra Web UI. Use the following procedure to find your phone’s IP address.
Page 26: Phone Status Via The Aastra Web Ui
This Status window is read only. It displays the status of your phone which includes the following: • Network Status • Hardware Information • Firmware Information • SIP Status SIP Status The IP Phones show the SIP registration status on the IP Phone’s Status screen in the Aastra Web UI. 41-001452-05 REV02 – 07.2014...
Page 27 Phone Status The following table describes the status conditions that can display for the account. Status Condition Description Registered Displays this status on accounts that HAVE been registered with the SIP proxy server. Example: Backup Registrar Line SIP Account Status Used? 650@proxy.com:5060 Registered...
Page 28: Customizing Your Phone
Customizing Your Phone The following paragraphs describe the options available from either the IP Phone UI, the Aastra Web UI, or both, and pro- vide procedures applicable to the option. Ring Tones and Tone Sets You can configure ring tones and ring tone sets on the IP phone.
Page 29 Customizing Your Phone Configuration Method Valid Values Default Value Aastra Web UI Global: Global Setting: Tone 1 Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Tone 6 Tone 7 Tone 8 Tone 9 Tone 10 Tone 11 Tone 12...
Page 30 • ring cadence pattern You configure global ring tones and tone sets using the Aastra Web UI and the IP Phone UI. Configuring Ring Tones and Tone Sets IP Phone UI Use the following procedures to configure ring tones and tone sets on the IP phone.
Page 31 Customizing Your Phone Aastra Web UI Click on Basic Settings->Preferences->Ring Tones. For global configuration: In the "Ring Tones" section, select a country from the "Tone Set" field. Valid values are Australia, Brazil, Canada, Europe, France, Germany, Italy, Italy2, Malaysia, Mexico, Brazil, Russia, Slovakia, UK, and US.
Page 32: Contrast Level
Customizing Your Phone Contrast Level The "Contrast Level" option on the IP phone allows you to set the amount of light that illuminates the LCD display. Use this option to set the preference of contrast level. You can set the contrast level using the IP Phone UI only. Setting Contrast Level IP Phone UI Press...
Page 33: Live Dialpad
Live Dialpad* The "Live Dialpad" option on the IP phone turns the Live Dial Pad mode ON or OFF. With live dial pad ON, the 6737i IP phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or softkey is pressed. With live dial...
Page 34: Time And Date
Time and date • Time and date format • Time zone • Daylight savings time • Time Servers Note: Only the Time and Date Formats and Time Servers can be set using the Aastra Web UI 41-001452-05 REV02 – 07.2014...
Page 35 Customizing Your Phone Configuring Time and Date Use the following procedures to configure the time and date settings on the IP phone. IP Phone UI Set Time and Time Format Note: The time and time format you configure display on the phone’s idle screen. Press on the phone to enter the Options List.
Page 36 Customizing Your Phone Select a date format from the list of options. Default is WWW MMM DD. Valid values are: • WWW MMM DD (default) • DD-MMM-YY • YYYY-MM-DD • DD/MM/YYYY • DD/MM/YY • DD-MM-YY • MM/DD/YY • MMM DD •...
Page 37 IP address or domain name. Use the "ABC" softkey to toggle between entering numbers and entering letters. Press Done to save the time server setting Aastra Web UI Click on Basic Settings->Preferences->Time and Date Setting. In the “Time Format” field, select the time format you want to use on your phone. Valid values are: •...
Page 38 Language The IP phones support several different languages. You can have the IP Phone UI and the Aastra Web UI display in a spe- cific language as required. When you set the language to use, all of the display screens (menus, services, options, config- uration parameters, etc.) display in that language.
Page 39 IP phone by your System Administrator. English is the default language and cannot be changed or removed. Click Save Settings. The change is dynamic. The Aastra Web UI displays all screens in the language you selected. 41-001452-05 REV02 – 07.2014...
Page 40 Russian, and Nordic). Inputting textual or character information into the IP Phone UI can be done using the keypad on the phone. You enable the Language Input feature using the Aastra Web UI or the IP Phone UI. You can then use text and characters in a specific language when performing inputs on the phone.
Page 41 Customizing Your Phone Spanish Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÁÀÇ abc2áàç DEF3ÉÈ def3éè GHI4ÏÍ ghi4ïí JKL5 jkl5 MNO6ÑÓÒ mno6ñóò PQRS7 pqrs7 TUV8ÚÜ tuv8úü WXYZ9 wxyz9 * <SPACE> * <SPACE> #/\@ #/\@ German Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÄÀ abc2äà...
Page 42 Customizing Your Phone Portuguese Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÁÀÂÃÇ abc2áàâãç DEF3ÉÊ def3éê GHI4Í ghi4í JKL5 jkl5 MNO6ÓÔÕ mno6óôõ PQRS7 pqrs7 TUV8ÚÜ tuv8úü WXYZ9 wxyz9 * <SPACE> * <SPACE> #/\@ #/\@ Russian Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() АБВГ2ABC aбвг2abc ДЕЁЖЭ3DEF Дeëжз3def...
Page 43 All languages may not be available for selection. The available input languages are dependant on the configuration enabled by your System Administrator. Click Save Settings. The change is dynamic. The Aastra Web UI and IP Phone UI allow you to enter text and characters in the language you selected.
Page 44 Customizing Your Phone Latin 2 Character Set The 6737i includes support for ISO 8859-2 (Latin2) of multi-national languages when displaying and inputting in the IP Phone UI and the Aastra Web UI. UTF-8 is also compatible with XML encoding on the IP Phones.
Page 45: User Password
If you change the password Then you need to using the IP Phone UI, use that new password to log into the Aastra Web UI. using the Aastra Web UI, use that new password when changing the user password via the IP Phone UI.
Page 46: Resetting A User Password
If you forget your password, you can reset it and enter a new password. The reset user password feature resets the pass- word to the factory default which is blank (no password). You can reset a user password using the Aastra Web UI only. Note: Valid values when creating or changing a password are 0 to 4294967295 (integers only;...
Page 47: Restarting Your Phone
106. In the Aastra Web UI, the Operation->Phone Lock path also allows you to perform the following: • Reset a user password. Clicking on the “Reset” key in the “Reset User Password” field displays a screen that allows you to enter and save a new user password.
Page 48 Options List. At the prompt, "To unlock the phone", enter your user password and press Enter. The phone unlocks Aastra Web UI Click on Operation->Phone Lock. Lock the Phone In the "Lock the Phone?" field, click Lock.
Page 49: Defining An Emergency Dial Plan
In all European Union countries it is also the emergency telephone number for both mobile and fixed-line telephones. A police and/or fire emergency number in Asia, Europe, Middle East, and South America. You can set the emergency dial plan using the Aastra Web UI. Define an Emergency Dial Plan Use the following procedure to specify the numbers to use on your phone for dialing emergency services in your area.
Page 50: Line Keys And Softkeys
Keys Multiple Line and Call Appearances The 6737i has 4 hard line/call appearance keys each with a corresponding status light. These line/call appearance keys and lights can represent physical lines, calls for your extension or calls from a group that your extension is part of.
Page 51: Softkeys
If a M670i or M675i Expansion Module(s) is attached to the phone, you can configure up to an additional 36 softkeys on each M670i Expansion Module and up to 60 softkeys on each M675i Expansion Module. (The 6737i IP Phone allows up to 3 expansion modules on each phone).
Page 52 You can also receive RTP streams from preconfigured multicast addresses (can specify up to 5 addresses) using the "Paging Listen Addresses" at the path, Basic Settings->Preferences->Group Paging RTP Settings in the Aastra Web UI. For more information about setting this parameter, see “Group RTP Paging (receives RTP streams)”...
Page 53: State-Based Softkeys
Line Keys and Softkeys State-Based Softkeys On the 6737i bottom softkeys, you can configure a specific state to display when a softkey is being used. None None None None None None Softkeys (state-based) The following table describes the states available to configure for the softkeys.
Page 54 Key Display Behavior On the 6737i IP Phone, you can configure up to 20 functions on the bottom softkeys. If you have no softkeys configured on the IP Phone, and you assign softkey functions to higher number keys in the Aastra Web UI, the key functions auto- matically appear in the first available position on the LCD display.
Page 55 Line Keys and Softkeys The following illustrations show the configuration of Key 12 and how that key displays on the phone. Services Icom Directory Key 12 displays in Callers softkey position 1 John Smith on the phone 01/01/14 11:00am 41-001452-05 REV02 – 07.2014...
Page 56: Line Key
Configuring a Line Key You can set a key as an additional line on the 6737i. The key acts as a line that behaves the same as a hard line key. For more information about the behavior of line keys, see “Multiple Line and Call Appearances”...
Page 57 Line Keys and Softkeys You use the Aastra Web UI to set a key as a line. Aastra Web UI Use the following procedure to set a key to function as a line. The procedure shows the softkey screens as an example.
Page 58: Speeddial Key
The normal function of the speed dial option allows you to dial a number quickly by pressing a key configured for speed dialing. You can program the keys on the 6737i to speed dial outside numbers, dial directly to another person’s line or extension, or set up to quickly access features such as Caller ID (*69), Voicemail.
Page 59 Line Keys and Softkeys Press-and-Hold to Create a Speed Dial (applicable to softkeys, keypad keys, expansion module keys) IP Phone UI Pressing and holding down a softkey, keypad key, or expansion module key on the phone initiates a speed dial feature. Note: When creating a speed dial key from the IP Phone UI, you must select a softkey, keypad key, or expansion module key that has no preassigned function (key must be set to None).
Page 60 Line Keys and Softkeys In the "Line:" field, select a line to apply to the speed dial key. Services Icom Directory Callers Enter Name: John Smith Enter Number: 555-6789 Line: 1 Save Change Cancel This is the line that the phone opens to dial the number after you press the speed dial key. By default, the phone uses Line 1 for the speed dial key.
Page 61 Line Keys and Softkeys In the "Enter Name:" field, enter a name to apply to the speed dial key. Use the keypad keys to enter the name. Continue to press the keypad keys to access the next letter for that key (i.e. press 2 three times to access C).
Page 62 Line Keys and Softkeys Creating a Speed Dial Key Using the Softkeys or Expansion Module Keys Aastra Web UI Use the following procedure to set a key to function as a speed dial. The procedure shows the softkey screens as an example.
Page 63 Line Keys and Softkeys Creating Speed Dial Key Using “Keypad Speed Dial” in the Aastra Web UI Aastra Web UI Click on Operation->Keypad Speed Dial. Select from "Digit 1" through "Digit 9". In the input box, enter the phone number, extension, or speed dial prefix to apply to this Digit key. If you enter a speed dial prefix, you must enter the "+"...
Page 64: Editing Speed Dial Keys
Line Keys and Softkeys Editing Speed Dial Keys On the 6737i, you can edit a speed dial key using any of the following methods: • Using the Aastra Web UI at the path: – Operation->Softkeys and XML – Operation->Expansion Module Keys •...
Page 65 Line Keys and Softkeys Editing a Speed Dial on a Softkey or Expansion Module Key Aastra Web UI Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>. Select the key configured for speed dial. In the "Value" field, edit the phone number, extension, or speed dial prefix to apply to this hard key. If you enter a speed dial prefix, you must enter the "+"...
Page 66: Do Not Disturb" (Dnd) Key
If the phone shares a line with other phones, only the phone that has DND configured is affected. You can set DND on the keys using the Aastra Web UI only. DND is not configurable from the IP phone UI.
Page 67 Line Keys and Softkeys Configuring a DND Key Aastra Web UI Use the following procedure to set a key to function as "Do Not Disturb". The procedure shows the softkey screens as an example. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>.
Page 68: Busy Lamp Field (Blf) Key
On the 6737i, the busy and idle indicators show on the IP phone screen display next to the key programmed for BLF functionality. When the monitored user is idle, an icon with the handset on-hook shows next to the BLF key. When the monitored user is on an active call, a small telephone icon is shown with the handset off-hook.
Page 69: Blf/List Key
A receptionist has a 6737i running Broadsoft firmware that subscribes to a list of extensions from the BroadWorks Applica- tion Server. On the 6737i, the key LEDs illuminate either flashing, solid, or turn off depending on the state of those exten- sions.
Page 70 Configuring a BLF List Key The BLF List function can be configured on the 6737i using the Aastra Web UI only. If you set a key to use BLF/List, you must also enter a BLF List URI at Operation->Softkeys and XML->Services. The BLF List URI is the name of the BLF/List defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user.
Page 71: Servers)
Automatic Call Distribution (ACD) Key (for Sylantro Servers) The 6737i and any attached Expansion Modules support Automatic Call Distribution (ACD) for Sylantro servers. The ACD feature allows the Sylantro server to distribute calls from a queue to registered IP phone users (agents).
Page 72 Line Keys and Softkeys Configuring an Automatic Call Distribution (ACD) Key Aastra Web UI Use the following procedure to configure ACD on the 6737i IP Phone. The procedure shows the softkey screens as an example. Click on Operation->Softkeys and XML.
Page 73 Line Keys and Softkeys Using the ACD Key Use the following procedure to log into a phone queue from your IP phone. IP Phone UI Check with your Administrator to verify the queue linked to your ACD Key. Press the ACD-configured Key. Press the Log In Key.
Page 74 Line Keys and Softkeys To temporarily stop receiving calls, press the press the Unavailable softkey. If you are on a call (or miss a call that has been distributed to your phone), your phone status automatically changes to "Unavailable". Your phone remains in the "Unavailable" state until one of the following occurs: •...
Page 75: Xml Key
XML Key The 6737i IP phone has a feature you can enable called "XML" (Extensible Markup Language). XML is a markup language much like HTML. Your System Administrator can create customized XML menu services and load them to your IP phone.
Page 76 Line Keys and Softkeys Configuring XML Services Aastra Web UI Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>. Softkeys Select from “Key 1” through “Key 10” on the Top keys. Select from "Key 1" through "Key 20" on the Bottom keys.
Page 77 Click Save Settings. Configuring an XML Key Aastra Web UI Use the following procedure to configure an XML key on the 6737i IP Phone. The procedure shows the softkey screen as an example. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>.
Page 78 Line Keys and Softkeys In the "Type" field, select "XML". In the "Label" field, enter a label to apply to this key. In the "Value" field, enter a URI(s) to apply to this key. Note: Contact your System Administrator for the appropriate value(s) to enter in the "Value" field. (Bottom Softkeys) In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.
Page 79 To exit from the "Services" menu, press the Services key again. From an XML Key Press the XML key on the 6737i phone. A "Custom Features" screen displays or the title you specified. Use the 5 and 2 to scroll through the customized features.
Page 80: Flash Key
Flash Key You can set a key to generate a flash event when it is pressed on the 6737i. You do this by setting the key to "flash". The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
Page 81: Sprecode Key
Administrator for information about available services. Configuring a Sprecode Key Aastra Web UI Use the following procedure to configure a Sprecode key on the 6737i IP Phone. The procedure shows the softkey screen as an example. Click on Operation->Softkeys and XML.
Page 82: Park/Pickup Keys
Park/Pickup Keys The 6737i phone has a park and pickup call feature that allows you to park a call and pickup a call when required. The IP phones support the Park/Pickup feature on the Asterisk, BroadWorks, Sylantro, and ININ servers.
Page 83 Line Keys and Softkeys In the "Label" field, enter a label for the park softkey. Note: The” Value” and “Line” fields are configured by the Administrator. Select from “Key 1” through “Key 10” on the Top keys. Select from "Key 1" through "Key 20" on the Bottom keys. In the "Type"...
Page 84 Line Keys and Softkeys Using the Park Call/Pickup Parked Call Feature Use the following procedure on the IP phone to park a call and pick up a parked call. Park a Call While on a live call, press the "Park" key. Perform the following for your specific server: For Asterisk Server Server announces the extension number where the call has been parked.
Page 85: Last Call Return (Lcr) Key
(Sylantro Servers only) Using the Aastra Web UI, you can configure the "Last call return" (LCR) function on a key. This feature is for Sylantro servers only. If you configure "LCR" on a key, and a call comes into your phone, after you are finished with the call and hang up, you can press the key configured for “LCR”...
Page 86: Call Forward Key
Call Forward Key Using the Aastra Web UI, you can configure the Call Forward (CFWD) function on a softkey or expansion module key. Use call forwarding when you want a specific account on your phone to be forwarded to another number when your phone is in the busy state or the no answer state, or both.
Page 87: Blf/Xfer
Line Keys and Softkeys BLF/Xfer The BLF key allows one or more extensions to be monitored, and once there is any state change with those extensions, the key shows the status of the monitored lines. The Xfer key allows a call to be transferred to other recipients blindly or con- sultatively.
Page 88 Line Keys and Softkeys Configuring a BLF/Xfer Key Aastra Web UI Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>. Softkeys Select from “Key 1” through “Key 10” on the Top keys. Select from "Key 1" through "Key 20" on the Bottom keys.
Page 89: Speeddial/Xfer
Line Keys and Softkeys Speeddial/Xfer The speed dial key allows a number to be dialed quickly by pressing one key configured for speed dialing. The Xfer key allows a call to be transferred to other recipients blindly or consultatively. The Speeddial/Xfer key combines the Speed Dial and Xfer key's functionality together allowing the user to transfer calls or use Speed Dial with one key.
Page 90 Line Keys and Softkeys Configuring a Speeddial/Xfer Key Aastra Web UI Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>. Softkeys Select from “Key 1” through “Key 10” on the Top keys. Select from "Key 1" through "Key 20" on the Bottom keys.
Page 91: Speeddial/Conf
Speeddial/Conf The 6737i allows you to configure a softkey or expansion module key to be used as a speed dial conference key (Speed- dial/Conf key) while remaining in the current call. This key allows a user on a call to conference another party at a pre- defined number while remaining in the call.
Page 92 Line Keys and Softkeys Configuring a Speeddial/Conf Key Aastra Web UI Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>. Softkeys Select from “Key 1” through “Key 10” on the Top keys. Select from "Key 1" through "Key 20" on the Bottom keys.
Page 93: Directory Key
Directory Key By default, the 6737i has a Directory key configured on key 2 of the top set of keys. However, using the Aastra Web UI, you can assign the Directory key to any key on the top or bottom keys on the phone. Pressing the Directory key displays the “Directory List”.
Page 94 Line Keys and Softkeys Configuring a Directory Key Aastra Web UI Use the following procedure to configure a Directory key on the 6737i IP Phone. Note: By default, the Directory key is Key 2 on the Top Softkeys. Click on Operation->Softkeys and XML.
Page 95: Callers List Key
Callers List Key By default, the 6737i has a Callers List key configured on key 3 of the top set of keys. However, using the Aastra Web UI, you can assign the Callers List key to any key on the top or bottom keys on the phone. Pressing the Callers List key displays the “Callers List”.
Page 96 Line Keys and Softkeys Configuring a Callers List Key Aastra Web UI Use the following procedure to configure a Callers List key on the 6737i IP Phone. Note: By default, the Callers List key is Key 3 on the Top Softkeys.
Page 97: Redial Key
Redial Key By default, the 6737i has a dedicated Redial List key. However, using the Aastra Web UI, you can assign the Redial List key to any key on the top or bottom keys on the phone. Pressing the Redial List key displays the “Redial List”.
Page 98 Line Keys and Softkeys Configuring a Redial Key Aastra Web UI Use the following procedure to configure a Redial List key on the 6737i IP Phone. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>. Softkeys Select from “Key 1” through “Key 10” on the Top keys.
Page 99: Conference Key
117. Configuring a Conference Key Aastra Web UI Use the following procedure to configure a Conference key on the 6737i IP Phone. Click on Operation > Programmable Keys. Click on Operation > Expansion Module <N>. Softkeys Select from “Key 1” through “Key 10” on the Top keys.
Page 100: Transfer Key
For more information about the transferring calls, see “Transferring Calls” page 113. Configuring a Transfer Key Aastra Web UI Click on Operation > Programmable Keys. Click on Operation > Expansion Module <N>. Softkeys Select from “Key 1” through “Key 10” on the Top keys.
Page 101: Intercom Key
Intercom Key By default, the 6737i has an Intercom key configured on key 4 of the top set of keys. However, using the Aastra Web UI, you can assign the Intercom key to any key on the top or bottom keys on the phone.
Page 102 Line Keys and Softkeys Configuring an Intercom Key Aastra Web UI Use the following procedure to configure a Callers List key on the 6737i IP Phone. Note: By default, the Intercom key is Key 4 on the Top Softkeys. Click on Operation->Softkeys and XML.
Page 103: Services Key
Line Keys and Softkeys Services Key By default, the 6737i has a Services key configured on key 1 of the Top keys. However, you can use any key to configure a "Services" key. Services Key The Services key accesses enhanced features and services provided by third parties. Using the "Services" key, you can: •...
Page 104 Line Keys and Softkeys Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>. Softkeys Select from “Key 1” through “Key 10” on the Top keys. Select from "Key 1" through "Key 20" on the Bottom keys. In the "Type" field, select Services. In the "Label"...
Page 105: Phone Lock Key
You can configure a key on the IP Phone to use as a lock/unlock key. You assign the function of the key as “Phone Lock”. Configuring a Phone Lock Key Aastra Web UI Use the following procedure to configure a Phone Lock key on the 6737i IP Phone. The procedure shows the softkey screen as an example. Click on Operation->Softkeys and XML.
Page 106 Line Keys and Softkeys Using the Lock/Unlock Key on the IP Phone After configuring a key as a lock/unlock key, refer to the following procedure to use the key on the IP phone. Lock the Phone Press the LOCK key. The phone locks.
Page 107: Paging Key (Sends The Rtp Stream)
“Group RTP Paging (receives RTP streams)” page 171. Configuring a Paging Key Aastra Web UI Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>. Softkeys Select from “Key 1” through “Key 10” on the Top keys. Select from "Key 1" through "Key 20" on the Bottom keys.
Page 108 Click Save Settings. Using the Paging Key The following procedure describes the use of the Paging key on the IP Phone. The procedure assumes you have already configured the Paging key using the Aastra Web UI. IP Phone UI Notes: •...
Page 109 Line Keys and Softkeys On the IP Phone, press the softkey or expansion module key you configured for Paging (labeled as “Group 1” in the following illustration). Services Icom Directory Callers John Smith 01/01/14 11:00am Group 1 The phone opens a multicast RTP session and an outgoing OR incoming phone screen displays as follows. Services Icom Directory...
Page 110: Empty Key
"Empty". The keys are added in order (from key 1 to key 20) after any hard-coded keys have been added. If a particular key is not defined, it is ignored. Configuring an Empty Key Aastra Web UI Use the following procedure to configure an Empty softkey on the 6737i phone. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>. Softkeys Select from “Key 1”...
Page 111: None Key
Line Keys and Softkeys None Key Aastra Web UI Use the following procedure to delete a key on the 6737i IP Phone. The procedure shows the softkey screen as an example. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>.
Page 112: Making Calls
Making Calls This section describes ways to make calls on your 6737i phone, using your handset, speakerphone or headset. Dialing a Number First, take the phone off-hook by: • lifting the handset • pressing • pressing a line/call appearance key At the dial tone, enter the number you wish to call.
Page 113: Using Handsfree Speakerphone
When handsfree is on, the speaker light turns on. Using a Headset The 6737i accepts headsets through the modular RJ22 jack on the back of the phone. Contact your telephone equipment retailer or distributor to purchase a compatible headset. Note: Customers should read and observe all safety recommendations contained in headset operating guides when using any headset.
Page 114 Making Calls To Make and Receive Calls Using a Headset IP Phone UI Ensure that you have selected a headset audio mode by accessing the Options list (under option Preferences->Set Audio->Audio Mode on the IP Phone). Plug the headset into the jack. Press the key to obtain a dial tone or to answer an incoming call.
Page 115: Using Intercom
Making Calls Using Intercom On the 6737i, you can use the Icom key to automatically connect with a remote extension. By default, the Intercom key is configured as Key 4 on the top set of softkeys. Intercom Key Using the Icom Key IP Phone UI Press the Icom key.
Page 116: Redial
Making Calls Redial The redial list is available during active calls. It stores up to the last 100 numbers you called, allowing you to scroll through and select the number you wish to redial. Note: Your System Administrator can set your Redial key to speed dial a specific number. Contact your System Administrator for more information.
Page 117: Receiving Calls
Receiving Calls When a call is ringing at your extension, the inbound callers extension and name display to the screen. The line/call appearance light flashes quickly for the incoming call. Services Icom Directory Callers John Smith Keri March Answer Ignore Answering an Incoming Call IP Phone UI To answer the call...
Page 118: Handling Calls
Handling Calls When you are connected to a call, you can use the softkeys or hard keys on the phone to place a call on hold, transfer a call, or conference. Placing a Call on Hold You can place an active call on hold by pressing the Hold key.
Page 119: Transferring Calls
Direct Transfer The 6737i IP phone provides a convenient direct method of transferring an existing call to another existing call. If you have the transfer recipient on hold on another line, you can simply navigate to the recipient and press the Transfer/Xfer key and the direct transfer will be performed.
Page 120 Handling Calls When you lift the handset on the phone, the Xfer key displays on the bottom set of softkeys by default. Use this key to transfer calls. Services Icom Directory Callers John Smith Dial Conf Xfer More Transferring Calls in Pre-Dial Mode Use the following procedure to transfer a call to another extension in pre-dial mode..
Page 121 Handling Calls Enter the extension number (or the outside number) to Party 2. This is the Party for which you want to transfer Party 1. To cancel the transfer prior to the completion of dialing, you can either select Cancel on the display screen, press , or hang-up the handset.
Page 122 Indication of Transferred Calls When you transfer an active call, the near-end phone displays a Call Transferred screen when a call is transferred and the far-end call is dropped. The following is the Call Transferred screen on the 6737i phone: Services...
Page 123: Conferencing Calls
Xfer More Local Conferencing The 6737i phone supports up to 3 parties (including yourself) in a conference call. This is called Local Conferencing and is the default method of conferencing on the 6737i. Note: Your System Administrator can set your Conference key to speed dial a specific number. Contact your System Admin- istrator for more information.
Page 124 Handling Calls IP Phone UI Using Local Conferencing in Pre-Dial Mode Use the following procedure to create a conference call using local conferencing in pre-dial mode. Use the following illustration as a reference. Conference Key when handset is lifted When you begin a conference, you are the first party in the conference (Party 1). Pickup the handset or press the speakerphone key.
Page 125 Handling Calls Using Local Conferencing in Live Dial Mode Use the following procedure to create a conference call using local conferencing in live dial mode. When you begin a conference, you are the first party in the conference (Party 1). Pickup the handset or press the speakerphone key.
Page 126 Handling Calls Centralized Conferencing (for Sylantro and Broadsoft Servers) The 6737i allows you to create multiple conferences with unlimited participants (depending on your server limitations) when your Administrator enables Centralized Conferencing. If your Administrator does not enable Centralized Conferencing, then the 6737i uses Local Conferencing by default.
Page 127 Setting Up Multiple Conferences (for Sylantro Server only) Note: The 6737i is limited to 9 conferences (a single conference each on lines 1 through 9). Start Conference 1 using the procedures in the previous section, “Setting Up a Conference and Adding Multiple Parties (for Sylantro and Broadsoft Servers)”...
Page 128: Ending Calls
Press the Conf Key again to join the Parties to the active conference. Ending a Conference and Transferring Remaining Parties The 6737i allows a Host to drop from a 3-way conference and let the other two parties remain connected by pressing a Transfer key.
Page 129: Managing Calls
Managing Calls The 6737i has several features that make it easier to manage calls, and to keep track of your caller history, as well as your business and personal contacts. These features include: • Directory List • Callers List •...
Page 130 Managing Calls Press the Directory Key. The directory displays the number of entries in your list. If the Directory list is empty, "Directory Empty/Use Save to add" displays. The following is an example of the Directory List Header screen with 97 entries in the List.
Page 131 Managing Calls Adding New Entries to the Directory List You can store a maximum of 7 numbers associated with a unique name. You can apply pre-defined labels to the entry which include, Office, Home, Cell, and Pager, or create your own labels. The following table indicates the maximum charac- ters for each line and field in the Directory List.
Page 132 Managing Calls Editing Entries in the Directory List IP Phone UI On Screen 1, when the cursor is in the "Line" field, softkey 5 displays a Change softkey. The following example illustrates a Directory entry for "Steve Smith", with a phone number and an "Office" label. Since the cursor is in the "Line" field, the Change softkey displays.
Page 133 Managing Calls Scrolling Multiple Screens Per Entry IP Phone UI If there are multiple numbers for an entry, the 3 and 4 keys display for you to scroll multiple screens. The following examples show Screen 1 as Steve Smith’s Office number, Screen 2 as Steve Smith’s Home number, and Screen 3 as Steve Smith’s Cell number.
Page 134 Managing Calls Arranging Multiple Screens You can use the Arrange softkey to move the number/label/line forward or backward between screens for the specified name. If there is a label assigned to the entry, the following screen displays after pressing the Arrange softkey. Services Icom Directory...
Page 135 Managing Calls Deleting Entries from the Directory List You can delete entries from the Directory List in the following ways: • Delete a single name or number and all associated numbers and labels. • Delete specific numbers and labels from a single entry •...
Page 136 Managing Calls To delete all entries from the Directory List: Press the Directory key. Services Icom Directory Callers Directory 97 items Use to view Press 1st letter DeleteList Add New Quit At the “Directory List” top screen, press DeleteList. Saving Entries to the Directory List You can save entries (names and numbers) from other sources to your Directory using the following methods: •...
Page 137 Press Copy. The entry is saved in the Directory List. Downloading the Directory List to Your PC You can download the Directory List to your PC via the Aastra Web UI. The phone stores the directorylist.csv file to your PC in comma-separated value (CSV) format.
Page 138 Your System Administrator can populate your IP phone Directory List with server directory files. Contact your System Administrator for more details. Download the Directory List Use the following procedure to download the Directory List to your PC using the Aastra Web UI Aastra Web UI Click on Operation->Directory.
Page 139: Callers List
Callers List The Callers list is a stored log of your incoming calls. The 6737i telephone stores information on up to 200 incoming calls in the Callers list. Your telephone logs the number and name (if available) of the caller, when they last called, and the number of times they tried to reach you.
Page 140 Managing Calls Access the Callers List IP Phone UI Use the following procedure to access the Callers List. Use the following illustration as a reference. Callers List Key Handsfree Button Press the Callers List key. Use the 2 and 5 keys to scroll through the line items in the Callers List. Note: To the left of a line item, a b icon displays with the handset ON or OFF the receiver.
Page 141 Managing Calls IP Phone UI Use the following procedure to edit the Callers List. Use the following illustration as a reference. Callers List Key Handsfree Button Press the Callers List Key. Press 2 and 5 to find the entry you want to edit. Press 2 to view the most recent call, or 5 to see the oldest call on your list.
Page 142 Managing Calls Delete Entries from the Callers List You can delete individual items from the Callers List, or you can delete all items in the Callers List. IP Phone UI Use the following procedure to delete an individual item from the Callers List. Use the following illustration as a refer- ence.
Page 143 Download the Callers List to Your PC You can download the Callers List to your PC for viewing using the Aastra Web UI. When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format.
Page 144 Managing Calls Download the Callers List Use the following procedure to download the Callers List to your PC using the Aastra Web UI Aastra Web UI Click on Operation->Directory. In the Callers List field, click on Save As. A File Download message displays.
Page 145: Dnd And Call Forward
On the 6737i, you can set DND on the phone-side for a specific account or for all accounts on the phone. You can set three modes for DND using the Aastra Web UI at the path, Basic Settings->Preferences->General->DND Key Mode: Account, Phone (default), and Custom.
Page 146 Managing Calls Note: If you make changes to the configuration for DND via the IP Phone UI, you must refresh the Aastra Web UI screen to see the changes. Configuring DND The following describes configuring DND on your phone. To configure a DND key, see the section, “"Do Not Disturb"...
Page 147 • If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”. • Using the Aastra Web UI, if you change the DND key mode to “phone”, all accounts synchronize to the current setting of Account 1.
Page 148 Managing Calls DND in Account Mode With the account in focus on the IP Phone UI, press the DND key to toggle DND ON or OFF for the account. Use the RIGHT and LEFT arrow keys to scroll through each account. Use the RIGHT and LEFT arrow keys to scroll through each account.
Page 149 Call Forward (CFWD) on the IP phone allows incoming calls to be forwarded to another destination. On the 6737i, you can set Call Forward (CFWD) on the phone-side for a specific account or for all accounts on the phone. You can set a CFWD mode using the Aastra Web UI at the path, Basic Settings->Preferences->General->Call Forward Key Mode: Account (default), Phone, and Custom.
Page 150 CFWD key LED OFF if all CFWD modes are disabled for the account in focus. Note: If you make changes to the configuration for CFWD via the IP Phone UI, you must refresh the Aastra Web UI screen to see the changes. Configuring CFWD Using the Aastra Web UI Aastra Web UI Use the following procedure to configure CFWD using the Aastra Web UI.
Page 151 (All, Busy, and/or No Answer) for each account independently or all accounts.On the 6737i, you can set all accounts to All On, All Off, or copy the configuration for the account in focus to all other accounts using a CopytoAll softkey.
Page 152 If you selected “Phone” mode, all accounts are set to the same CFWD configuration (All, Busy, and/or No Answer) as Account 1 on the phone. (In the Aastra Web UI, only Account 1 is enabled. All other accounts are grayed out but use the same configuration as Account 1.) •...
Page 153 When using the “Account” mode or “Custom” mode, you can enter a different number of rings for each account. If you use the Aastra Web UI to change the Call Forward Key Mode to “Phone”, all accounts synchronize to Account 1 Click Save Settings.
Page 154 Managing Calls CFWD in Account Mode Use the RIGHT and LEFT arrow keys to scroll through each account. Services Icom Services Icom Services Icom Directory Directory Directory Callers Callers Callers Screenname1 Screenname2 Screenname3 CFWD All CFWD Busy 01/01/14 11:00am 01/01/14 11:00am 01/01/14 11:00am Call Forward Call Forward...
Page 155 Managing Calls For the CFWD No Answer state, press the CHANGE key for the mode you selected in step 2. This displays the Call Forward State screen. Services Icom Services Icom Directory Directory Callers Callers Call Forward Call Forward Mode No Answer Mode No Answer Change Change the...
Page 156 Managing Calls CFWD in Phone Mode Use the RIGHT and LEFT arrow keys to scroll through each account. Services Icom Services Icom Services Icom Directory Directory Directory Callers Callers Callers Screenname1 Screenname2 Screenname3 CFWD All CFWD All CFWD All 01/01/14 11:00am 01/01/14 11:00am 01/01/14 11:00am Call Forward...
Page 157 Managing Calls In the CFWD No Answer state, press the CHANGE key for the mode you selected in step 2. This displays the Call Forward State screen. In the following example, the CFWD All state is ON. Services Icom Services Icom Directory Directory...
Page 158 Managing Calls CFWD in Custom Mode Use the RIGHT and LEFT arrow keys to scroll through each account. Services Icom Services Icom Services Icom Directory Directory Directory Callers Callers Callers Screenname1 Screenname2 Screenname3 CFWD All CFWD Busy 01/01/14 11:00am 01/01/14 11:00am 01/01/14 11:00am Call Forward Call Forward...
Page 159 Managing Calls After selecting an account, press CHANGE. The Call Forward Mode screen displays for the account you selected. Use the UP and DOWN arrow keys to scroll through each state type. Services Icom Directory Callers Call Forward Mode Indicates 1.All CFWD Enabled 2.Busy...
Page 160 Managing Calls Press the CHANGE key for the mode you selected in step 4. This displays the Call Forward State screen. In the following example, the CFWD All state is ON. Services Icom Services Icom Directory Directory Callers Callers Call Forward Call Forward Mode No Answer Mode No Answer...
Page 161: Voicemail
Managing Calls Voicemail The Voicemail feature on the 6737i IP phone allows you to use a line, configured with a phone number for dialing out, to connect to a voicemail server. For each assigned Voicemail number, there can be a minimum of 0 or a maximum of 1 Voicemail access phone number.
Page 162: Additional Features
Display DTMF Digits A feature on the 6737i phone allows users to enable or disable DTMF (dual-tone multi-frequency) digits to display to the IP phone when using the keypad to dial, or when dialing from a softkey or expansion module key.
Page 163: Play Call Waiting Tone
You can enable or disable the playing of a call waiting tone when a caller is on an active call and a new call comes into the phone. You can configure this feature using the Aastra Web UI. Configuring Call Waiting Tone Aastra Web UI Use the following procedures to configure a call waiting tone on the IP phone.
Page 164: Stuttered Dial Tone
Stuttered Dial Tone You can enable or disable the playing of a stuttered dial tone when there is a message waiting on the IP phone. You can configure this feature using the Aastra Web UI. Configuring Stuttered Dial Tone Aastra Web UI Use the following procedures to configure stuttered dial tone on the IP phone.
Page 165: Xml Beep Support
XML Beep Support Using the Aastra Web UI, you can enable or disable a beep to be audible when the phone receives an XML application using the "XML Beep Support" field at the path Basic Settings->Preferences->General. If you disable this feature, then no beep is heard when the XML application arrives to the phone.
Page 166: Status Scroll Delay
Status Scroll Delay Using the Aastra Web UI, you can specify a scroll delay option that allows you to set the time delay, in seconds, between the scrolling of each status message on the phone. You can specify this setting in the "Status Scroll Delay (seconds)"...
Page 167: Switch Ui Focus To Ringing Line
Switch UI Focus to Ringing Line You can configure a feature on the 6737i that controls the behavior of the phone when it receives an incoming call when it is already in a connected call. When a call comes into the phone, and the phone is already on a connected call, the phone switches focus to the ringing line to enable the user to see who is calling them.
Page 168: Call Hold Reminder During Active Calls
When this feature is disabled, a ring splash is heard when the active call hangs up and there is still a call on hold. You can enable or disable this feature using the “Call Hold Reminder During Active Calls” in the Aastra Web UI.
Page 169: Call Hold Reminder (On Single Hold)
(even when no other calls are active on the phone). When enabled, the phone initiates a reminder ring splash periodically for the single call on hold. When disabled, no reminder ring splash is audible. You can enable or disable this feature using the “Call Hold Reminder” parameter in the Aastra Web UI. Configuring “Call Hold Reminder”...
Page 170: Call Waiting Tone Period
“Call Waiting Tone Period”. A value of “0” is the default and plays the call waiting tone only once on the active call. When the incoming caller hangs up, the call waiting tone stops on the existing active call. You can enable or disable this feature in the Aastra Web UI. Configuring “Call Waiting Tone Period”...
Page 171: Preferred Line And Preferred Line Timeout
Preferred Line and Preferred Line Timeout The 6737i has a feature called “preferred line” and “preferred line timeout”. If you enable the preferred line parameter on your phone, after a call ends (incoming or outgoing), the display switches back to the preferred line. Next time you go off- hook to make another call, you pickup on the preferred line.
Page 172: Goodbye Key Cancels Incoming Calls
Goodbye Key Cancels Incoming Calls The 6737i has a feature that allows you to configure the Goodbye key to drop a second incoming call or ignore incoming calls presented to the phone when you are on an active call. The parameter is called "Goodbye Key Cancels Incoming Call"...
Page 173 Additional Features Configuring Goodbye Key to Cancel Incoming Calls Aastra Web UI Use the following procedure to configure the Goodbye key to cancel incoming calls on the IP phone. Note: "Goodbye Key Cancels Incoming Call" is enabled by default. Click on Basic Settings->Preferences->General.
Page 174: Message Waiting Indicator Line
MWI LED on line 3 only, the LED illuminates if a voice mail is pending on line 3. If you configure the MWI LED for all lines, the LED illuminates if a voice mail is pending on any line on the phone (lines 1 through 9). You configure the MWI indicator using the Aastra Web UI. Configuring Message Waiting Indicator Line...
Page 175: Incoming Intercom Call Features
If the intercom call comes into the phone while an active call is already present, the phone puts the active call on hold and answers the intercom call. You can change the behavior of how the phone handles incoming intercom calls by enabling/disabling specific parame- ters using the Aastra Web UI. • Auto Answer •...
Page 176 Additional Features Configuring Incoming Intercom Settings Aastra Web UI Use the following procedure to configure incoming intercom call settings on the IP phone. Click on Basic Settings->Preferences->Incoming Intercom Settings. The "Auto-Answer" field is enabled by default. The automatic answering feature is turned on for the IP phone for answering Intercom calls.
Page 177: Group Rtp Paging
SIP signaling. This is called Group Paging on the IP phones. You can specify up to 5 mul- ticast addresses that the phone listens for on the network. This feature is configurable using the Aastra Web UI only.
Page 178: Shared Call Appearance (Sca) Call Bridging
Additional Features Shared Call Appearance (SCA) Call Bridging Shared Call Appearance (SCA) is when incoming calls are presented to multiple phones simultaneously. For example, it is the ability to assign the boss' extension to a key on the secretary's phone. Calls can be transferred between two phones with the same extension key by simply putting the call on hold at one phone and picking it up on the other.
Page 179 Additional Features Line Keys and Idle Screens State Call LED Call Caller ID Non-Call LED Non-Call Caller ID Idle Seized Solid Green None Solid Red None Progressing (outgoing call) Green Called Party Solid Red None Alerting (incoming call) Blinking Unselected Red Active Solid Green Far-end...
Page 180: Star Codes
All of the main call handling and extension management features using star codes can be set on your phone by your Administrator. Contact your System Administrator for more information. If these have not been set up, you can dial any star code commands on the 6737i phone the same way you would on a regular telephone.
Page 181: Model M670I And M675I Expansion Modules
Model M670i and M675i Expansion Modules The 6737i IP Phone offers optional M670i and M675i Expansion Modules that attach to the right side of the phone to pro- vide additional softkeys. The 6737i phone supports up to 3 expansion modules (either M675i or M670i) when powered via an optional power adapter.
Page 182 Empty • Call Forward You can configure the keys using the Aastra Web UI at the path, Operation->Expansion Module <N> when an Expan- sion Module is attached to the 6737i IP Phone. Reference For more information about configuring the expansion module keys with these functions, see the “Softkeys”...
Page 183: Using The Expansion Modules
Model M670i and M675i Expansion Modules Using the Expansion Modules M670i Expansion Module After configuring the softkeys on the M670i Expansion Module, you can record the name of the softkey on the paper labels provided with the Expansion Module. Press the softkey you want to use when applicable. Softkeys M675i Expansion Module The M675i Expansion Module screen displays softkeys in column format.
Page 184 45. For more information about installing M670i and M675i modules on your phone, see the Aastra 6737i SIP IP Phone Installation Guide. Press-and-Hold to Create a Speed Dial Key You can press and hold an expansion module key to create a speed dial key and configure it the same way you configure a speed dial key on the phone.
Page 185: Troubleshooting Solutions
Aastra PoE (Power over Ethernet) inline power supply, to provide power over Ethernet locally to your phone. See the section “Connecting to the Network and to Power” in the Aastra 6737i Installation Guide for details.
Page 186 The phone displays the “No Service” message if the SIP settings have not been set up correctly. Contact your System Administrator for more information. How do I change my user password? You can change the user password from the IP phone UI or the Aastra Web UI. See “User Password” page 39 for more information.
Page 187: Limited Warranty
(1) year period from the date of original purchase (“Warranty Period”). If there is a defect or malfunction, Aastra shall, at its option, and as the exclusive remedy, either repair or replace the prod- uct at no charge, if returned within the Warranty Period.
Page 188: Limited Warranty (Australia Only)
Part 5-4 of Schedule 2 to the Competition and Consumer Act 2010 (the ACL), the exercise of a right conferred by such a provision or any liability of Aastra in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.
Page 189: Warranty Repair Services
Aastra in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.
Page 190: Appendix A - Time Zone Codes
Appendix A - Time Zone Codes The following table identifies the time zone name and time zone code to use on the IP phone. Time Zone Name/Time Zone Code Table Time Zone Name Time Zone Code AD-Andorra AE-Dubai AG-Antigua AI-Anguilla AL-Tirane AN-Curacao AR-Buenos Aires...
Page 191 Appendix A - Time Zone Codes Time Zone Name Time Zone Code CA-Newfoundland CA-Atlantic CA-Eastern CA-Saskatchewan CA-Central CA-Mountain CA-Pacific CA-Yukon CH-Zurich CK-Rarotonga CL-Santiago CL-Easter CN-Beijing CO-Bogota CR-Costa Rica CU-Havana CY-Nicosia CZ-Prague DE-Berlin DK-Copenhagen DM-Dominica DO-Santo Domingo EE-Tallinn ES-Madrid ES-Canary FI-Helsinki FJ-Fiji FK-Stanley FO-Faeroe...
Page 192 Appendix A - Time Zone Codes Time Zone Name Time Zone Code LC-St Lucia LI-Vaduz LT-Vilnius LU-Luxembourg LV-Riga MC-Monaco MD-Chisinau MK-Skopje MQ-Martinique MS-Montserrat MT-Malta MU-Mauritius MX-Mexico City MX-Cancun MX-Merida MX-Monterrey MX-Mazatlan MX-Chihuahua MX-Hermosillo MX-Tijuana NI-Managua NL-Amsterdam NO-Oslo NR-Nauru NU-Niue NZ-Auckland NZ-Chatham OM-Muscat PA-Panama...
Page 193 Appendix A - Time Zone Codes Time Zone Name Time Zone Code TR-Istanbul TT-Port of Spain TW-Taipei UA-Kiev US-Eastern US-Central US-Mountain US-Pacific US-Alaska US-Aleutian US-Hawaii UY-Montevideo VA-Vatican YU-Belgrade 41-001452-05 REV02 – 07.2014...
Page 194: Index
Directory key ......................87 requirements of ....................2 directory key ....................92 directory key, softkey for ..................88 directory list ......................123 Aastra Web UI adding and editing entries ................ 125 Operaton parameters ..................16 arranging entries ................... 128 phone status ...................... 16 deleting numbers and labels for an entry ..........129 about this guide ......................1...
Page 195 Index Introduction .........................1 paging, softkeys for ....................101 IP address, finding ..................19 Park key ........................76 park/pickup using on the IP phone ..................78 Key Description ......................10 password, resetting user’s ..................40 Keypad Keys ......................12 phone lock ........................41 keys Phone Lock key ......................99 ACD key .......................
Page 196 Index phone displays "No Service" ..............180 restarting the phone ..................180 warning tone, for Intercom ................169 using services ....................179 warranty exclusions ....................1 VM message light not working ..............179 Web UI, using ......................15 user password ......................39 XML application title ....................69 using your phone ....................
Page 197 Aastra will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra will not be liable for technical or editorial errors or omissions contained within this documentation.

Aastra 6737i User Manual

Software License Agreement

Welcome

Getting Started

IP Phone Keys

Methods for Customizing Your Phone

Phone Status

Customizing Your Phone

Line Keys and Softkeys

Making Calls

Receiving Calls

Handling Calls

Managing Calls

Additional Features

Model M670I and M675I Expansion Modules

Troubleshooting Solutions

Limited Warranty

Limited Warranty (Australia Only)

Appendix A - Time Zone Codes

Index

Quick Links

User Guide

Related Manuals for Aastra 6737i

Summary of Contents for Aastra 6737i

Table of Contents