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Aastra 6735i User Manual

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Download this manual See also: Administrator's Manual, User Manual
Aastra Business Communication
Solution
Aastra 6735i/Aastra 6737i, Aastra 6755i/Aastra 6757i
User's Guide
https://pbxweb.aastra.com/doc_finder/DocFinder/eud-1619_en.pdf?get&DNR=eud-1619
Supported communication systems:
Aastra 415
Aastra 430
Aastra 470
This user's guide describes the functions, configuration
and use of the Aastra SIP phones Aastra 6735i,
Aastra 6737i, Aastra 6755i, and Aastra 6757i on the
communication systems mentioned above.
eud-1619_en / 1.1 – R3.0 – © 12.2013

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Summary of Contents for Aastra 6735i

  • Page 1 Aastra 430 Aastra 470 This user's guide describes the functions, configuration and use of the Aastra SIP phones Aastra 6735i, Aastra 6737i, Aastra 6755i, and Aastra 6757i on the communication systems mentioned above. eud-1619_en / 1.1 – R3.0 – © 12.2013...

  • Page 2: Welcome

    Welcome... Welcome to the user's guide for the Aastra SIP desk phones Aastra 6735i, Aastra 6737i, Aastra 6755i and Aastra 6757i for Aastra 400 communication systems. This user's guide will assist you with the use of your phone and introduce you step by step to the functions and configuration.

  • Page 3: Safety Information

    Electrical equipment does not belong in domestic waste. Deposit it at a return centre. Accessories Use original accessories or specifically approved accessories only. The use of other accessories may decrease performance or pose a risk to your health or safety. Aastra 6735i/6737i/6755i/6757i eud-1619/1.1 – R3.0 – 12.2013...

  • Page 4: Document Information

    • Based on communication server software version: R3.0 • Valid as of communication server software version: R3.0 • Copyright © 12.2013 Aastra Technologies Limited • In PDF Viewer, click on this link to download the latest version of this document: •...

  • Page 5: Table Of Contents

    Document information ........... . . 4 Information as to the Aastra 400 communication system ..... 7 Keys, display and menu guidance .
  • Page 6 Index ..............72 Aastra 6735i/6737i/6755i/6757i...

  • Page 7: Information As To The Aastra 400 Communication System

    PC. As soon as you receive an user account for the Aastra Self Service Portal from your assistant manager and after you have logged in, you are taken to the home page with the overview of all your phones.

  • Page 8: Keys, Display And Menu Guidance

    Using labels ................18 Aastra 6735i/6737i/6755i/6757i...

  • Page 9: Key Designations And Sockets

    Keys, display and menu guidance Key designations and sockets Aastra 6735i / Aastra 6755i Aastra 6757i / Aastra 6737i Aastra 6735i/6737i/6755i/6757i eud-1619/1.1 – R3.0 – 12.2013...
  • Page 10 Keys, display and menu guidance No. Key Description Display Labels Labels for configurable keys (Aastra 6735i/6755i only) Message LED Colour and status LED signal a specific event. Aastra 6735i/6755i: Free configurable keys An LED is located next to Function keys P1-P6...

  • Page 11: Display Symbols

    Active connection Hi-Q™ during a call (enhanced audio quality) New notification Microphone deactivated New voice messages Voice message listened Busy lamp field Display symbols: Presence state Available (default) Absent Meeting Busy Not available Aastra 6735i/6737i/6755i/6757i eud-1619/1.1 – R3.0 – 12.2013...

  • Page 12: Operating Your Phone

    Using the softkey/navigation key Softkeys are the keys that are automatically configured with context-dependent func- tions by the Aastra 400 communication system. The functions are displayed above the navigation key or next to the softkeys. The softkeys are configured with the most...
  • Page 13 • Aastra 400 communication system: The configuration has already been made by your system administrator in the communication system. • Aastra Self Service Portal: You can use the Aastra Self Service Portal (see chapter "Aastra Self Service Portal", page 7) where you can configure, change or delete the keys however you wish.

  • Page 14: Entering Text

    An input or selection can be confirmed using the Select/Done softkey. Exiting the editor without saving: With the Back softkey or the done key, you can cancel the input without saving or go back to the idle state in the menu. Aastra 6735i/6737i/6755i/6757i eud-1619/1.1 – R3.0 – 12.2013...
  • Page 15 • Function is deactivated Does not light up • User free (busy lamp field) Flashes fast User is being called (busy lamp field) • Function is activated • User busy (busy lamp field) Aastra 6735i/6737i/6755i/6757i eud-1619/1.1 – R3.0 – 12.2013...

  • Page 16: Using Expansion Key Modules

    Keys, display and menu guidance Using expansion key modules The connection of expansion key modules to your Aastra SIP phone gives you additional, freely configurable keys. Expansion key module Aastra M670i You can connect up to three expansion key modules next to each other on your Aastra SIP phone.
  • Page 17 "Aastra Self Service Por- tal", page 7). • If you remove an Aastra M675i or if you modify the order of the connected expan- sion key modules, the keys configuration does not change. • The display contrast setting and the display backlight is taken from your phone.

  • Page 18: Using Labels

    Aastra 400 DocFinder). Aastra 6735i/Aastra 6755i: 1. Label the write-on labels via the Aastra Self Service Portal and print them (impor- tant printing setting: "Page scaling for printing: None"). 2. Cut out the labels according to the crop marks. 3. Remove the cover from the top part of the front panel by pressing it down lightly and pushing upwards.

  • Page 19: Phoning

    Organisation within the team (busy lamp field) ........49 Aastra 6735i/6737i/6755i/6757i...

  • Page 20: Making Calls

    The phone rings and the message LED and line key LED flash. If the caller's phone number is received, it is shown on the display. If the phone num- ber is stored in the private phone book or in the Aastra 400 communication system, the display also shows the corresponding name.

  • Page 21: Muting The Microphone

    55. Answering a call with the headset: Press the key on the headset or the Loudspeaker key. Ending a call with the headset: Press the key on the headset or the Loudspeaker key. Aastra 6735i/6737i/6755i/6757i eud-1619/1.1 – R3.0 – 12.2013...

  • Page 22: Initiating Calls

    Press each of the corresponding digit keys once for the first few letters of the name you are looking for. For each letter, the display shows the correspond- ing digit, for example a "6" for the letter "n". Aastra 6735i/6737i/6755i/6757i eud-1619/1.1 – R3.0 – 12.2013...
  • Page 23 Scroll through the list and select the user you want. Pick up the handset. ➔ The phone number displayed is dialled. Aastra 6735i/6737i/6755i/6757i eud-1619/1.1 – R3.0 – 12.2013...
  • Page 24 Redial list List of calls made. Your phone automatically stored the person's phone number and name in a call list in the Aastra 400 communication system. Within the one number user concept (see chapter "Purpose and function", page 66) you can call back users through one of these call lists.

  • Page 25: Dialling With A Configurable Key

    You want to make a call via a line key. You can make a call via a line key. Your Aastra SIP phone is equipped with four dedi- cated line keys with LED (L1, L2, L3, L4). Your system administrator can set up three additional line keys (making a total of nine).
  • Page 26 Phoning Activating another Aastra phone for making calls You want to make a call on another Aastra phone using your personal settings, for example on a colleague’s phone or in a meeting room. You can activate another Aastra phone to make an internal or external call using your personal settings, even if the phone is locked for external calls.

  • Page 27: Using Functions Before/While In A Call

    This function must be stored under a function key (see chapter "Configuring keys", page 63). Notes: • You can activate only one callback at a time. • An unanswered callback request will automatically be cancelled by the system after about half an hour. Aastra 6735i/6737i/6755i/6757i eud-1619/1.1 – R3.0 – 12.2013...

  • Page 28: To Answer The Callback Request

    Someone has asked you to call back. The display shows Callback requested. You cannot automatically answer a callback request on your Aastra SIP phone. You can either enter the call number manually or you use a CTI client as for example the Aastra OfficeSuite.
  • Page 29 End key and take back the first call with the flashing line key. Drop To end the enquiry call: Press the Drop softkey or the End key. Pickup To retrieve the first parked call party: Press the Pickup softkey or the flashing line key. Aastra 6735i/6737i/6755i/6757i eud-1619/1.1 – R3.0 – 12.2013...

  • Page 30: Making A Conference Call

    4. Press the function key for Conference. Leaving a conference call: Put the handset on-hook, press the function key Drop or the End key. ➔ The other conference parties remain in the call. Aastra 6735i/6737i/6755i/6757i eud-1619/1.1 – R3.0 – 12.2013...

  • Page 31: Transferring A Call Partner

    63). Take Pick up own call: You are making a call. Press the function key for Take. ➔ After a brief moment, you are connected with the caller on another phone. Aastra 6735i/6737i/6755i/6757i eud-1619/1.1 – R3.0 – 12.2013...
  • Page 32 .wave files in your individual e-mail boxes. For this, you must configure at least one e-mail address in the Aastra 400 communica- tion system. You can find a call recording overview in your e-mail box. Contact your system administrator for more information.

  • Page 33: Using Further Functions

    Operation of personal call routing is available via the system menu. The function can also be configured to a function key by your system administrator (see chapter "Con- figuring keys", page 63) or configured by yourself in the Aastra Self Service Portal (see chapter "Aastra Self Service Portal", page 7).
  • Page 34 Renaming personal call routing. The personal call routing settings can only be changed by your system Change settings administrator or yourself in the Aastra Self Service Portal. A personal call routing can only be deleted by your system administrator or Delete yourself in the Aastra Self Service Portal.
  • Page 35 (see chapter "Purpose and function", page 66): • Activate the phone lock: Enter the function code *33* <PIN> # • Deactivate the phone lock: Enter the function code #33* <PIN> # Aastra 6735i/6737i/6755i/6757i eud-1619/1.1 – R3.0 – 12.2013...
  • Page 36 ➔ Function is activated/deactivated, LED on the function key is switched on/off. Note: The single appointment call must be configured using the Aastra Self Service Portal. Confirming an appointment call: Pick up the handset and then hang up immediately. ➔...

  • Page 37: Free Seating

    • As long as you do not have your own phone or are not logged on to a Free Seating phone, your caller will obtain either the busy signal or be forwarded to a precon- figured destination, depending on the system configuration. Aastra 6735i/6737i/6755i/6757i eud-1619/1.1 – R3.0 – 12.2013...
  • Page 38 Your system administrator can set a delay (0-60 seconds, depending on the Aastra system phone). During this delay the user can enter another call number in order not to trigger a call on the hotline destination number. If the user does not dial another phone number during this predefined time or puts the handset back down again, a connection with the Hotline number is automatically set up.

  • Page 39: Overview Of Available Functions

    This section contains a list of all the functions you can store under a configurable key via the Aastra Self Service Portal. More information on how to store functions under a configurable key using function commands and function codes can be found in the Aastra Self Service Portal online help (see chapter "Aastra Self Service Portal", page 7).
  • Page 40 This function lets you set remote maintenance access to your phone perma- Remote maintenance on/off nently. Remote maintenance one- This function lets you set remote maintenance access to your phone on a time on/off one-off basis. Aastra 6735i/6737i/6755i/6757i eud-1619/1.1 – R3.0 – 12.2013...
  • Page 41 Access to the Aastra 400 system menu. Direct access to the system phone book menu in the system menu. Contacts System phone book in the system phone book are integrated in the Aastra 400 communication system (see chapter "Phone books management", page 59).

  • Page 42: Organising Absences From The Desk

    3.30 pm, the duration of your Outlook appointment automatically adapts to 3.30 pm. Contact your system administrator for more information. • All configuration options for a presence profile can be found in chapter "Config- uring presence profile", page Seite 62 Aastra 6735i/6737i/6755i/6757i eud-1619/1.1 – R3.0 – 12.2013...
  • Page 43 Phoning Operation of the presence status is available via the system menu, a function key (see chapter "Configuring keys", page 63) or the Aastra Self Service Portal (see chapter "Aastra Self Service Portal", page 7). Menu To activate the presence profile: Press the function key for Menu.

  • Page 44: Absence Information

    6. Select Absence information and confirm with the Select softkey. 7. Activate the presence profile. ➔ Settings are saved. Your caller hears the selected absence information, fol- lowed, if applicable, by time and date. Aastra 6735i/6737i/6755i/6757i eud-1619/1.1 – R3.0 – 12.2013...

  • Page 45: Call Forwarding

    DocFinder. Operation of the call forwarding is available via the system menu, a function key (see chapter "Configuring keys", page 63) or the Aastra Self Service Portal (see chapter "Aastra Self Service Portal", page 7). Aastra 6735i/6737i/6755i/6757i eud-1619/1.1 – R3.0 – 12.2013...

  • Page 46: Operating Call Lists And Voice Messages

    Operating call lists and voice messages In this section you will learn how to use call lists and voice messages which are stored in the Aastra 400 communication system. Editing options for the call list The call lists (unanswered/answered calls and redial list) include a maximum of 10 entries each.
  • Page 47 • Call number / name • Call date and time Delete Delete voice message Forward Forwards a voice message to another user. You can decide whether to keep a copy of each voice message. Aastra 6735i/6737i/6755i/6757i eud-1619/1.1 – R3.0 – 12.2013...
  • Page 48 DocFinder. Operation of the voice messages is available via the system menu, a function key (see chapter "Configuring keys", page 63) or the Aastra Self Service Portal (see chapter "Aastra Self Service Portal", page 7). Menu Options in the voice mail: Press the function key for Menu.

  • Page 49: Organisation Within The Team (Busy Lamp Field)

    To be able to use the busy lamp field, it must have been saved as such with the call number of the team partner, either by your system administrator or by yourself in the Aastra Self Service Portal (see chapter "Aastra Self Service Portal", page 7).

  • Page 50: Using Functions With Opencount

    If an OpenCount is integrated in your Aastra 400 communication system, the fol- lowing additional features are also available on your phone. Activating PIN telephony The PIN telephony is part of OpenCount.

  • Page 51: Setting Functions By Remote Control

    You hear the acknowledgement tone. Put the handset on-hook. ➔ The function is activated/deactivated. Note: The default PIN setting ‘0000’ is not accepted (for more information on the PIN, see chapter "Changing the PIN", page 58). Aastra 6735i/6737i/6755i/6757i eud-1619/1.1 – R3.0 – 12.2013...

  • Page 52: Personalizing Your Phone

    Configuring keys ..............63 Aastra 6735i/6737i/6755i/6757i...

  • Page 53: Configuring The Display

    2. Select the required setting and confirm with the navigation key to the right. 3. Enter the backlight period under Advanced and confirm with the Done soft- key. Aastra 6735i/6737i/6755i/6757i eud-1619/1.1 – R3.0 – 12.2013...

  • Page 54: Configuring The Audio Properties

    Tone set Country-specific ring tone settings. This menu is set by your system admin- istrator. Setting the ring: Press the option key. Preferences Scroll to Preferences and press the navigation key to the right. Aastra 6735i/6737i/6755i/6757i eud-1619/1.1 – R3.0 – 12.2013...
  • Page 55 A list of alarm melodies is available for playback: Menu > Alarm melodies > Test. Setting the audio properties Using your Aastra SIP phone, you can make and answer calls using the handset, head- set or handsfree system. The audio settings allow the use of different combinations of these three operation modes in order to achieve maximum flexibility in phone opera- tion.

  • Page 56: Configuring General Phone Settings

    As system administrator or technician, you can make global settings for the time and date for all Aastra SIP phones in the Aastra 400 communication system. If no NTP time server is entered in the communication system, then you can also make these settings over the phone.
  • Page 57 The local Live Dialpad function is not supported by the Aastra 400 communication system. Using speed dial edit The local Speed Dial Edit function is not supported by the Aastra 400 communication system. Aastra 6735i/6737i/6755i/6757i eud-1619/1.1 – R3.0 – 12.2013...

  • Page 58: Changing The Pin

    You want to change the text displayed by your phone in the idle state. The display text shown in the idle state on your phone is configured using the Aastra Self Service Portal. For more information about the Aastra Self Service Portal, please refer to chapter "Aastra Self Service...

  • Page 59: Protecting Yourself Against Calls

    System phone book: The system phone book contains the contacts of the users on the Aastra 400 commu- nication system and your private contacts, to which only you have access. It is inte- grated into the Aastra 400 communication system by your system administrator.

  • Page 60: Configuring Voice Mail

    We therefore recommend to enter or manage your (new) private contacts as follows: • If you use the Aastra OfficeSuite next to your Aastra SIP phone you can mange your private contacts there.
  • Page 61 Recording not allowed Caller cannot leave a message. Operation of voice mail is available via the system menu, a function key (see chapter "Configuring keys", page 63) or the Aastra Self Service Portal (see chapter "Aastra Self Service Portal", page 7).

  • Page 62: Configuring Presence Profile

    • If you renamed your personal greeting, your greeting name is displayed here. Your caller obtains one of the personal greetings. • The time and date are never played in the global greeting and personal greetings. Aastra 6735i/6737i/6755i/6757i eud-1619/1.1 – R3.0 – 12.2013...

  • Page 63: Configuring Keys

    Personalizing your phone Operation of the presence settings is available via the system menu, a function key (see chapter "Configuring keys", page 63) or the Aastra Self Service Portal (see chapter "Aastra Self Service Portal", page 7). Menu Press the function key for Menu.
  • Page 64 You want to configure a configurable key with a call number, function or busy lamp field, or to delete the key configuration. The key configuration must have been made either by your system administrator or by yourself in the Aastra Self Service Portal (see chapter "Aastra Self Service Portal", page 7).

  • Page 65: Product And Safety Information

    Limited Warranty (Australia only)........... . . 68 Aastra 6735i/6737i/6755i/6757i...

  • Page 66: Safety Information

    © The information, graphics and layouts featured in the user information are subject to copyright and may not be duplicated, presented or processed without the written consent of Aastra Telecom Schweiz AG. Your product is supplied with a Quick User’s Guide, safety information and, where applicable, with other product-specific information.
  • Page 67 • Make sure that the versions of the user documents comply with the software level of the Aastra 400 products used and that you have the latest editions. • Always read the user documents first before you put your product into operation.

  • Page 68: Data Protection

    Aastra has its headquarters in Concord, Ontario, Canada. Aastra develops and distributes innovative business communication solu- tions for companies of all sizes. Aastra's operations are truly global with more than 50 million installed lines around the world and a direct and indirect presence in more than 100 countries.

  • Page 69: Repair Notice

    Part 5-4 of Schedule 2 to the Competition and Consumer Act 2010 (the ACL), the exer- cise of a right conferred by such a provision or any liability of Aastra in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.

  • Page 70: Warranty Repair Services

    Limitation of liability To the extent permitted by law and subject to clause 1.2 below, the liability of Aastra to you for any non-compliance with a statutory guarantee or loss or damage arising out of or in connection with the supply of goods or services (whether for tort (including negligence),...

  • Page 71: After Warranty Service

    Australian Consumer Law, this service provides repair or replacement of your Aastra product, at Aastra's option, for a fixed charge. You are responsible for all shipping charges. For further information and shipping instructions contact:...

  • Page 72: Index

    Callback: answering ..............28 Aastra M670i ..............16 requesting ..............27 Aastra M675i ..............17 Calls, forwarding see: Call forwarding ....45 Aastra Self Service Portal ..........7 Calls: Absence information, setting ........44 answering ..............20 Accessories see: Safety information ......3 ending .................20 Advanced search ............22 initiating ..............22...
  • Page 73 Making calls: ..................20 Forwarding see: Call forwarding .......45 in handsfree mode ..........20 Free seating ..............37 with another Aastra phone ......... 26 Function ................66 with headset ............. 21 Function key configuration (default setting) ..13 Menu guidance see: Operation ......... 12 Function selection for configurable key ....39...
  • Page 74 Team organisation see: Busy lamp fields, using ...................49 Team partner: answering a call ............49 calling ................49 Text: correcting ..............14 entering ..............14 Time, setting ..............56 Trademarks ...............67 Transferring: with notification ............31 without notification ..........31 Aastra 6735i/6737i/6755i/6757i eud-1619/1.1 – R3.0 – 12.2013...
  • Page 75 Aastra 6735i/6737i/6755i/6757i eud-1619/1.1 – R3.0 – 12.2013...
  • Page 76 Conformity Aastra Telecom Schweiz AG hereby declares that • the Aastra 400 products conform to the basic requirements and other relevant stipulations of Directive1999/5/EC. • all our products are manufactured in conformity with RoHS (2011/65/EU). The product-specific declarations of conformity can be found on the Aastra 400 DocFinder: www.aastra.com/docfinder.

This manual is also suitable for:

6737i6755i6757i

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