Registering For Insight Remote Support After The Initial Configuration And Registration Tasks; Reinstalling Intelligent Provisioning - HP ProLiant Gen9 Servers User Manual

6. To ensure successful Insight Remote Support operation, verify the following after you install
the system software:
Optional: AMS is installed on the server and the server operating system is running.
HP recommends installing AMS. For more information, see the HP iLO 4 User Guide.
AMS is installed automatically if you use the Intelligent Provisioning Recommended
installation method for Windows installation.
HP Proactive Care services customers only: AMS installation is required in order to receive
the following HP Proactive Care services features: Proactive Scan and Firmware/Software
Version Report and recommendations.
If you did not install AMS, ensure that the server name is displayed correctly in Insight
Online and Insight RS.
AMS is one way in which iLO can obtain the server name. If iLO cannot obtain the server
name, the displayed server name in Insight Online and Insight RS is derived from the
server serial number.
Do one of the following:
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The HP ProLiant iLO 3/4 Channel Interface Driver is installed.
This driver is installed automatically if you use the Intelligent Provisioning Recommended
installation method for Windows installation.
This driver is standard for SUSE Linux Enterprise Server 1 1 and 12 and Red Hat 6 and
7.
For more information, see the HP iLO 4 User Guide.
Registering for Insight Remote Support after the initial configuration and registration
tasks
If you want to register this server for Insight Remote Support after the initial configuration and
registration tasks:
1. Select Register Later on the registration page.
2. Click the Continue right arrow.
When you are ready to register this server for Insight Remote Support, navigate to the Perform
Maintenance screen and select HP Insight Remote Support.
For registration instructions, see
"Registering for Insight Remote Support central connect" (page

Reinstalling Intelligent Provisioning

You can reinstall Intelligent Provisioning instead of using the Firmware Update Utility to ensure you
have the latest version. To reinstall Intelligent Provisioning:
18 Completing initial configuration and registration tasks
For Windows systems only, start the operating system. Insight Online and Insight RS
will use the Windows computer name to identify the server.
Configure the Server Name on the Administration→Access Settings page in the iLO
web interface.
The server name is displayed in Insight Online and Insight RS, and can be viewed
by HP Support and your authorized service provider, reseller/distributor, and installer.
To protect your privacy, do not use sensitive information in the name of an HP ProLiant
server.
"Registering for Insight Online direct connect" (page 14)
16).
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