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AL-C300 Series
User's Guide
The Printer does not turn off
Cause
The printer is in the power off mode (Wakeup/Sleep
button blinks)
The Printer Does Not Print
Ready light is off and nothing prints
Cause
The printer is offline. The printer is paused by pressing
the Pause/Release button.
Some error may have occurred.
The power cord may not be properly plugged into the
electrical outlet.
The printer is in the power off mode (the Wakeup/
Sleep button blinks).
The ready light is on but nothing prints
Cause
The interface cable may not be plugged in securely.
You may not be using the correct interface cable.
Your application software is not properly set up for
your printer.
Your computer system's memory is too small to handle
the volume of data in your document.
Troubleshooting
What to do
Wait for a while. The printer turns off in approximately ten seconds.
To not enter the power off mode, set Power Off Timer to Off in
Energy Saver Menu on the control panel.
What to do
Press the Pause/Release button once to switch the printer to ready
status. Make sure that the Ready light turns on.
Check the LCD panel to see if an error message appears.
Turn off the printer, check the power cord connections between the
printer and the electrical outlet, then turn the printer back on.
Press the Wakeup/Sleep button to return to the status available for
printing.
To not enter the power off mode, set Power Off Timer to Off in
Energy Saver Menu on the control panel.
What to do
Check both ends of the interface cable between the printer and the
computer.
Use a cable that matches the specifications of the printer. Confirm
that there are not breaks in the cable.
If you are using the USB interface, use a cable that is compatible with
Hi-Speed USB.
Make sure that the printer is selected in your application software.
Try reducing the image resolution of your document in the
application software, or install more memory in your computer if you
can.
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