Aastra 6753i User Manual
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Aastra Model 6753i IP Phone

User Guide

Release 3.2.2
Service Pack 3 Hot Fix 1
41-001380-00 REV01 – 06.2013

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Table of Contents
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Summary of Contents for Aastra 6753i

  • Page 1: User Guide

    Aastra Model 6753i IP Phone User Guide Release 3.2.2 Service Pack 3 Hot Fix 1 41-001380-00 REV01 – 06.2013...
  • Page 2: Software License Agreement

    Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distri- bution under the terms of this agreement. These programs are confidential and proprietary, and are protected as such by copyright law as unpublished works and by international treaties to the fullest extent under the applicable law of the jurisdiction of the Customer.
  • Page 3: Table Of Contents

    UI................11 Phone Options via the Aastra Web UI .
  • Page 4: Content

    Content Restarting Your Phone ..................39 Phone Lock.
  • Page 5 Content Making Calls ....................98 Dialing a Number .
  • Page 6 Content Incoming Intercom Call Features ............... . . 159 Using Redial Key for “Last Number Redial”...
  • Page 7 Content Warranty Repair Services................Warranty-3 After Warranty Service .
  • Page 8: Welcome

    About This Guide This guide explains how to use the basic features of your new 6753i phone. Not all features listed are available by default. Contact your system or network Administrator to find out which features and services are available to you on your sys- tem.
  • Page 9: Requirements

    The 6753i IP Phone requires the following environment: • SIP-based IP PBX system or network installed and running with a SIP account created for the 6753i IP phone. • Access to a Trivial File Transfer Protocol (TFTP), File Transfer Protocol (FTP), Hypertext Transfer Protocol (HTTP) server, or HyperText Transfer Protocol over Secure Sockets Layer (SSL) (HTTPS).
  • Page 10: Getting Started

    Getting Started The 6753i must be set up and configured prior to its first use. This section describes phone behavior and start up screens you may see when the phone is first plugged in, or when it is restarted. Plugging in and Starting the Phone The 6753i automatically begins the start up sequence as soon as it is connected.
  • Page 11 Select The 6753i phone then checks settings and looks for new configuration and firmware updates for the phone from a server. If a new update is found, the phone displays the message “Updating Configuration”. This may take a few moments while...
  • Page 12: Idle Screens

    You can use the left and right arrow keys to scroll through the idle screens for all three line appearances. The 6753i allows for scrolling up to 3 lines.
  • Page 13: Incomplete Configuration

    If changes have been made to your phone settings, you may need to restart your phone. For more information on restart- ing your phone, see “Restarting Your Phone” page For more information about connecting your phone, refer to the Aastra 6753i Installation Guide. Check with your System Administrator for assistance. 41-001380-00 REV01 – 06.2013...
  • Page 14: Ip Phone Keys

    Key Panel The following sections describe the various 6753i phone key functions on both the symbol and text hardware platforms, and how they help you make and manage your calls and caller information. Images of the symbol keys and the symbol hardware platform are used throughout this document.
  • Page 15: Key Descriptions

    IP Phone Keys Key Descriptions The following table identifies the keys on the key panel of your 6753i IP phone that you can use for handling calls. Text Keys Symbol Keys Key Description Goodbye Key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes.
  • Page 16 The following are the default functions for the programmable keys on the 6753i IP phone: 1 SAVE Allows you to save numbers and/or names to the Directory. Using this key, you enter the number, name, and line (or speed dial key) to record in the Directory List.
  • Page 17: Keypad Keys

    IP Phone Keys Keypad Keys The 6753i has a keypad with digits from 0 through 9, a “*” key, and a “#” key. Keys 2 through 9 contain the letters of the alphabet. The 6753i phone keypad includes the following:...
  • Page 18: Methods For Customizing Your Phone

    Using the Options key on the IP Phone • Using the Aastra Web UI in an Internet browser window from your PC. Phone Options via the IP Phone UI You can customize your phone by pressing the Options key and accessing the IP Phone UI.
  • Page 19 Methods for Customizing Your Phone Note: *The "Administrator Menu" options are Administrator level functions only, and are not accessible by the user. These options should only be set up and changed by your System Administrator. Simplified Options Menu Your System Administrator may configure a simplified options menu for your phone. The following table indicates the options that may appear on your phone if the simplified options menu is applied.
  • Page 20: Phone Options Via The Aastra Web Ui

    Phone Options via the Aastra Web UI In addition to the IP Phone UI options, you can customize additional options on the IP Phone using the Aastra Web UI. In order to access your phone using the Aastra Web UI, you need to know your phone’s IP address. To find your phone’s IP address, see “Finding Your Phone’s IP Address”...
  • Page 21 Methods for Customizing Your Phone The Status window displays for the IP phone you are accessing. You can logout of the Aastra Web UI at any time by clicking Log Off. 41-001380-00 REV01 – 06.2013...
  • Page 22 Expansion Module - Allows you to configure an additional 36 keys with a M670i Expansion Module if it is attached to the phone. This option displays on the side menu of the Aastra Web UI only if an Expansion Module is attached.
  • Page 23 Ring Tones (global and per-line basis) • Time and Date Settings • Language Settings Account Configuration - Allows you to configure “Do Not Disturb” (DND) and “Call Forwarding” (CFWD) by account. You can have multiple accounts on the 6753i. 41-001380-00 REV01 – 06.2013...
  • Page 24: Phone Status

    Phone Status You can view the status of your phone using the IP Phone UI or the Aastra Web UI. Phone Status via IP Phone UI The "Phone Status" option on the IP phone displays the status of your phone to the LCD display.
  • Page 25: Finding Your Phone's Ip Address

    If you want to access your phone’s options using an Internet browser, you need to enter the IP address of the phone in the browser to open the Aastra Web UI. Use the following procedure to find your phone’s IP address.
  • Page 26: Phone Status Via The Aastra Web Ui

    Phone Status Phone Status via the Aastra Web UI Use the following procedure to view the phone status via the Aastra Web UI. Aastra Web UI Open your web browser, enter the phone’s IP address or host name into the address field and press <Enter>.
  • Page 27 Phone Status SIP Account Status The IP Phones show the SIP registration status on the IP Phone’s Status screen in the Aastra Web UI. The following table describes the status conditions that can display for the account. Status Condition Description Registered Displays this status on accounts that HAVE been registered with the SIP proxy server.
  • Page 28: Customizing Your Phone

    Customizing Your Phone The following paragraphs describe the options available from either the IP Phone UI, the Aastra Web UI, or both, and pro- vide procedures applicable to the option. Ring Tone Sets You can configure ring tones and ring tone sets on the IP phone.
  • Page 29 • ring cadence pattern You configure global ring tones and tone sets using the Aastra Web UI and the IP Phone UI. Configuring Ring Tones and Tone Sets IP Phone UI Use the following procedures to configure ring tones and tone sets on the IP phone...
  • Page 30 UK, and US. Default is US. Press 4. The ring tone and tone set you select is immediately applied to the IP phone Aastra Web UI Click on Basic Settings->Preferences->Ring Tones. For global configuration: In the "Ring Tones" section, select a country from the "Tone Set" field.
  • Page 31: Contrast Level

    Live Dialpad* The "Live Dialpad" option on the IP phone turns the Live Dial Pad mode ON or OFF. With live dial pad ON, the 6753i IP phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or programmable key is pressed.
  • Page 32: Set Audio

    Phone UI only. Audio Mode The 6753i allows you to use a handset, a headset, or handsfree mode to handle incoming and outgoing calls. The audio mode option provides different combinations of these three methods to provide maximum flexibility in handling calls.
  • Page 33: Time And Date

    • Time Servers Note: Only the Time and Date Formats and Time Servers can be set using the Aastra Web UI Configuring Time and Date Use the following procedures to configure the time and date settings on the IP phone.
  • Page 34 Customizing Your Phone Select Date Format. Select a date format from the list of options. Default is WWW MMM DD. Valid values are: • WWW MMM DD (default) • DD-MMM-YY • YYYY-MM-DD • DD/MM/YYYY • DD/MM/YY • DD-MM-YY • MM/DD/YY •...
  • Page 35: Appendix A - Time Zone Codes

    Enter an IP address or domain name for the time server. Note: The default for Time Servers is Enabled. The Time Servers can be Enabled or Disabled only from the Aastra Web UI. Press Set to save the time server setting.
  • Page 36 Customizing Your Phone Click on Basic Settings->Preferences->Time and Date Setting. In the “Time Format” field, select the time format you want to use on your phone. Valid values are: • 12h (12 hour format) (default) • 24h (24 hour format) Note: The time and time format you configure display on the phone’s idle screen.
  • Page 37 Language The IP phones support several different languages. You can have the IP Phone UI and the Aastra Web UI display in a spe- cific language as required. When you set the language to use, all of the display screens (menus, services, options, configu- ration parameters, etc.) display in that language.
  • Page 38 IP phone by your System Administrator. English is the default language and cannot be changed or removed. Click Save Settings. The change is dynamic. The Aastra Web UI displays all screens in the language you selected. 41-001380-00 REV01 – 06.2013...
  • Page 39 Russian, and Nordic). Inputting textual or character information into the IP Phone UI can be done using the keypad on the phone. You enable the Language Input feature using the Aastra Web UI or the IP Phone UI. You can then use text and characters in a specific language when performing inputs on the phone.
  • Page 40 Customizing Your Phone Spanish Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÁÀÇ abc2áàç DEF3ÉÈ def3éè GHI4ÏÍ ghi4ïí JKL5 jkl5 MNO6ÑÓÒ mno6ñóò PQRS7 pqrs7 TUV8ÚÜ tuv8úü WXYZ9 wxyz9 * <SPACE> * <SPACE> #/\@ #/\@ German Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÄÀ abc2äà...
  • Page 41 Customizing Your Phone Portuguese Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÁÀÂÃÇ abc2áàâãç DEF3ÉÊ def3éê GHI4Í ghi4í JKL5 jkl5 MNO6ÓÔÕ mno6óôõ PQRS7 pqrs7 TUV8ÚÜ tuv8úü WXYZ9 wxyz9 * <SPACE> * <SPACE> #/\@ #/\@ Russian Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() АБВГ2ABC aбвг2abc ДЕЁЖЭ3DEF Дeëжз3def...
  • Page 42 You can configure the language you use for inputting on the phone by setting the Input Language option. The default input language setting is English. You can change this setting using the IP Phone UI or the Aastra Web UI.
  • Page 43 All languages may not be available for selection. The available input languages are dependant on the configuration enabled by your System Administrator. Click Save Settings. The change is dynamic. The Aastra Web UI and IP Phone UI allow you to enter text and characters in the language you selected.
  • Page 44: User Password

    If you change the password Then you need to using the IP Phone UI, use that new password to log into the Aastra Web UI. using the Aastra Web UI, use that new password when changing the user password via the IP Phone UI.
  • Page 45: Resetting A User Password

    If you forget your password, you can reset it and enter a new password. The reset user password feature resets the pass- word to the factory default which is blank (no password). You can reset a user password using the Aastra Web UI only. Note: Valid values when creating or changing a password are 0 to 4294967295 (integers only;...
  • Page 46: Restarting Your Phone

    “Phone Lock Key” page In the Aastra Web UI, the Operation->Phone Lock path also allows you to perform the following: • Reset a user password. Clicking on the “Reset” key in the “Reset User Password” field displays a screen that allows you to enter and save a new user password.
  • Page 47 Options List. At the prompt, "Password:", enter your user password and press Enter. The phone unlocks. Aastra Web UI Click on Operation->Phone Lock. Lock the Phone In the "Lock the Phone?" field, click Lock .
  • Page 48: Defining An Emergency Dial Plan

    A police and/or fire emergency number in Asia, Europe, Middle East, and South America. You can set the emergency dial plan using the Aastra Web UI. Define an Emergency Dial Plan Use the following procedure to specify the numbers to use on your phone for dialing emergency services in your area.
  • Page 49: Line Keys And Programmable Keys

    Multiple Line and Call Appearance Keys The 6753i has 3 hard line/call appearance keys each with a corresponding status light. These line/call appearance keys and lights can represent physical lines, calls for your extension or calls from a group that your extension is part of.
  • Page 50: Programmable Keys

    Line Keys and Programmable Keys Programmable Keys There are six function keys on the 6753i phone, all 6 of which are programmable, located to the left of the paper label. Programmable Keys after Admin Unlocks Save Key Delete Key Directory...
  • Page 51 You can also receive RTP streams from pre-configured multicast addresses (can specify up to 5 addresses) using the "Paging Listen Addresses" at the path, Basic Settings->Preferences->Group Paging RTP Settings in the Aastra Web UI. For more informa- tion about setting this parameter, see “Group RTP Paging (receives RTP streams)”...
  • Page 52: Line Key

    Line Key You can set a programmable key or an expansion module key to act as a line/call appearance key on the 6753i. The key acts as a line that behaves the same as a hard line key (L1, L2, and L3). For more information about the behavior of line keys, see “Multiple Line and Call Appearance Keys”...
  • Page 53: Creating A Speed Dial Key

    The normal function of the speed dial option allows you to dial a number quickly by pressing a key configured for speed dialing. You can program the keys on the 6753i to speed dial outside numbers, dial directly to another person’s line or extension, or set up to quickly access features such as Caller ID (*69), Voicemail.
  • Page 54 Line Keys and Programmable Keys Press-and-Hold to Create a Speed Dial (applicable to programmable keys, keypad keys, expansion module keys) IP Phone UI Pressing and holding down a programmable key, expansion module key, or keypad key on the phone initiates a speed dial feature.
  • Page 55 Line Keys and Programmable Keys Creating a Speed Dial Using the Speed Dial Edit Option You can use the IP Phone UI at the path, Options->Preferences->Speed Dial Edit, to create a speed dial key. IP Phone UI Press on the phone to enter the Options List. Select Preferences.
  • Page 56 Line Keys and Programmable Keys Creating a Speed Dial Key Using the Save Key IP Phone UI Use the following procedure to create a speed dial key using the Save key. Use the following illustration for reference. Save Key Programmable Keys Press the Save key.
  • Page 57 Line Keys and Programmable Keys Creating a Speed Dial Using a Programmable Key or Expansion Module Key Aastra Web UI Note: Keys 1 and 2 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator. Click on Operation->Programmable Keys.
  • Page 58 Line Keys and Programmable Keys Creating Speed Dial Key Using “Keypad Speed Dial” in the Aastra Web UI Aastra Web UI Click on Operation->Keypad Speed Dial. Select from "Key 1" through "Key 9". In the input box, enter the phone number, extension, or speed dial prefix to apply to this Digit key. If you enter a speed dial prefix, you must enter the "+"...
  • Page 59 Line Keys and Programmable Keys Saving an Entry from the Redial, Callers, or Directory Lists to a Speed Dial Key IP Phone UI Use the following procedure to save an entry from your Directory List, Callers List, or Redial List on the IP phone. Save Key Directory List Key Callers List Key...
  • Page 60: Editing Speed Dial Keys

    Operation->Keypad Speed Dial • Using the IP Phone UI at the path: – Options->Preferences->Speed Dial Edit. The following illustration shows the path in the 6753i IP Phone UI for editing a speed dial key. 555-1212 Preferences Speed Dial Edit: 1. Tones...
  • Page 61 Line Keys and Programmable Keys Editing a Speed Dial on a Programmable Key or Expansion Module Key Aastra Web UI Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>. Select the key configured for speed dial. In the "Value" field, edit the phone number, extension, or speed dial prefix to apply to this hard key. If you enter a speed dial prefix, you must enter the "+"...
  • Page 62 Line Keys and Programmable Keys Editing a Speed Dial Using “Keypad Speed Dial” in the Aastra Web UI Aastra Web UI Click on Operation->Keypad Speed Dial. Select from "Key 1" through "Key 9". In the input box, edit the phone number, extension, or speed dial prefix for this Digit key. If you enter a speed dial prefix, you must enter the "+"...
  • Page 63: Do Not Disturb (Dnd) Key

    If the phone shares a line with other phones, only the phone that has DND configured is affected. You can set DND on the programmable keys or expansion module keys using the Aastra Web UI only. DND is not config- urable from the IP phone UI.
  • Page 64: Busy Lamp Field (Blf) Key

    On the 6753i, the busy and idle indicators are the LEDs next to each BLF key. The LED illuminates steady to indicate the monitored line is off-hook or unregistered. The LED goes off when the line is idle.
  • Page 65: Blf/List Key

    In addition to monitoring the idle and busy state, the BLF/List feature also supports the ringing state. On the 6753i phone, the LED lights next to each BLF key illuminate steady to indicate the monitored line is off-hook or unregistered. The LED goes off when the is idle.
  • Page 66 Configuring a BLF/List Key Aastra Web UI The BLF List function can be configured on the 6753i using the Aastra Web UI only. If you set a key to use BLF/List, you must also enter a BLF List URI at Operation->Programmable Keys->Services. The BLF List URI is the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user.
  • Page 67: Flash Key

    Flash Key You can set a programmable key or expansion module key to generate a flash event when it is pressed on the 6753i. You do this by setting the key to "Flash". The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
  • Page 68: Automatic Call Distribution (Acd) Key

    Automatic Call Distribution (ACD) Key (for Sylantro Servers) The 6753i and any attached Expansion Modules support Automatic Call Distribution (ACD) for Sylantro servers. The ACD feature allows the Sylantro server to distribute calls from a queue to registered IP phone users (agents).
  • Page 69 Line Keys and Programmable Keys Configuring an Automatic Call Distribution (ACD) Key Use the following procedure to configure ACD on the 6753i IP Phone. Aastra Web UI Note: Keys 1 and 2 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator.
  • Page 70 The table below shows the status of the LED as they may appear on your IP phone. Status: Logged In and Phone Model Status: Unavailable Logged Out Available 6753i Solid Red LED Blinking red LED No LED 41-001380-00 REV01 – 06.2013...
  • Page 71 Line Keys and Programmable Keys Using the ACD Key Use the following procedure to log into a phone queue from your IP phone IP Phone UI Check with your Administrator to verify the queue linked to your ACD Key. Press the ACD Key on your IP phone. The LCD displays the label of the ACD queue you are accessing.
  • Page 72: Directed Call Pickup/Group Call Pickup Keys

    The DCP/GCP feature allows you to intercept - or pickup - a call on a monitored extension. You can configure this feature using the Aastra Web UI to create a DCP or GCP key on the IP phone. When you configure a DCP key, you specify the extension that you want to monitor.
  • Page 73 Line Keys and Programmable Keys Configuring Directed Call Pickup (DCP) Key Use the following procedure to configure Directed Call Pickup using the Aastra Web UI. Aastra Web UI Note: Keys 1 and 2 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator.
  • Page 74 Line Keys and Programmable Keys Configuring Group Call Pickup (GCP) Key Use the following procedure to configure Group Call Pickup using the Aastra Web UI. Aastra Web UI Note: A ring group must be configured on the server in order for a GCP key to function.
  • Page 75 Using Directed Call Pickup/Group Call Pickup Use the following procedure for the DCP/GCP feature on your phone. Aastra Web UI Note: Before using the DCP/GCP feature on your phone, you must first configure the DCP or GCP Key. You must identify the extension(s) or phone number(s) you want to monitor when configuring the key.
  • Page 76: Xml Key

    XML Key The 6753i IP phone has a feature you can enable called "XML" (Extensible Markup Language). XML is a markup language much like HTML. Your System Administrator can create customized XML menu services and load them to your IP phone.
  • Page 77 Line Keys and Programmable Keys Configuring an XML Key Aastra Web UI Note: Keys 1 and 2 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>. Programmable Keys and Expansion Module Keys Select from "Key 3"...
  • Page 78 IP Phone UI Press the key configured for XML on the 6753i phone. A "Custom Features" screen displays or the title you specified. Use the 5 and 2 to scroll through the customized features.
  • Page 79: Sprecode Key

    Keys 1 and 2 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator. Configuring a Sprecode Key Use the following procedure to configure a sprecode key on the 6753i phone. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>.
  • Page 80: Park/Pickup Keys

    Park/Pickup Keys The 6753i phone has a park and pickup call feature that allows you to park a call and pickup a call when required. The IP phones support the Park/Pickup feature on the Asterisk, BroadWorks, Sylantro, and ININ servers.
  • Page 81 Line Keys and Programmable Keys Using the Park Call/Pickup Parked Call Feature Use the following procedure on the IP phone to park a call and pick up a parked call. Park a Call While on a live call, press the "Park" key. Perform the following for your specific server: For Asterisk Server Server announces the extension number where the call has been...
  • Page 82: Last Call Return (Lcr) Key

    Line Keys and Programmable Keys Last Call Return (lcr) Key (for Sylantro Servers) Using the Aastra Web UI, you can configure the "Last call return" (lcr) function on a key. This feature is for Sylantro servers only. How it works If you configure "lcr"...
  • Page 83: Call Forward Key

    Call Forward Key Using the Aastra Web UI, you can configure the "Call Forward" function on a key. Use call forwarding when you want a spe- cific account on your phone to be forwarded to another number when your phone is in the busy state or the no answer state, or both.
  • Page 84: Blf/Xfer

    Line Keys and Programmable Keys BLF/Xfer The BLF key allows one or more extensions to be monitored, and once there is any state change with those extensions, the key shows the status of the monitored lines. The Xfer key allows a call to be transferred to other recipients blindly or consultatively.
  • Page 85 Line Keys and Programmable Keys Configuring a BLF/Xfer Key Aastra Web UI Note: Keys 1 and 2 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>. Programmable Keys and Expansion Module Keys Select from "Key 3"...
  • Page 86: Speeddial/Xfer

    Line Keys and Programmable Keys Speeddial/Xfer The Speed Dial key allows a number to be dialed quickly by pressing one key configured for speed dialing. The Xfer key allows a call to be transferred to other recipients blindly or consultatively. The Speeddial/Xfer key combines the Speed Dial and Xfer key's functionality together allowing the user to transfer calls or use Speed Dial with one key.
  • Page 87 Line Keys and Programmable Keys Configuring a Speeddial/Xfer Key Aastra Web UI Note: Keys 1 and 2 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>. Programmable Keys and Expansion Module Keys Select from "Key 3"...
  • Page 88: Speeddial/Conf

    Speeddial/Conf The 6753i allows you to configure a programmable key or expansion module key to be used as a speed dial conference key (Speeddial/Conf key) while remaining in the current call. This key allows a user on a call to conference another party at a pre-defined number while remaining in the conference.
  • Page 89: Directory Key

    Line Keys and Programmable Keys Directory Key By default, the 6753i has a Directory key configured on Key 3. However, using the Aastra Web UI, you can assign the Direc- tory key to another available key if required (Key 3 through Key 6).
  • Page 90 1. Keys 1 and 2 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator. 2. By default, the Directory key is Key 3. Use the following procedure to configure a Directory key on the 6753i phone. Click on Operation->Programmable Keys.
  • Page 91: Callers List Key

    Callers List Key By default, the 6753i has a Callers List key configured on Key 4. However, using the Aastra Web UI, you can assign the Call- ers List key to another available key if required (Key 3 through Key 6).
  • Page 92: Transfer Key

    Line Keys and Programmable Keys Transfer Key By default, the 6753i has a Transfer key configured on Key 5. However, using the Aastra Web UI, you can assign the Trans- fer key to another available key if required (Key 3 through Key 6).
  • Page 93: Conference Key

    Click Save Settings. Conference Key By default, the 6753i has a Conference key configured on Key 6. However, using the Aastra Web UI, you can assign the Con- ference key to another available key if required (Key 3 through Key 6).
  • Page 94 1. Keys 1 and 2 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator. 2. By default, the Conference key is Key 6. Use the following procedure to configure a Conference key on the 6753i phone. Click on Operation->Programmable Keys.
  • Page 95: Intercom Key

    You must configure a programmable key or expansion module key with the function, “Intercom”. Use the following procedure to configure a key as an Icom key using the Aastra Web UI. Configuring an Intercom Key...
  • Page 96 Line Keys and Programmable Keys Using the Icom Key ( for Outgoing Intercom Calls IP Phone UI Press the Icom key. Enter the extension number of the person you want to intercom or the BLF key for that extension. After a beep tone, your phone automatically connects with the remote extension and you can speak through its speaker.
  • Page 97: Services Key

    Line Keys and Programmable Keys Services Key The 6753i allows you to configure a Services key that, when pressed on the phone, displays the Services menu which includes the following options: • Directory (See “Directory List” on page 114 for more information.) •...
  • Page 98 Line Keys and Programmable Keys Using the Services Key IP Phone UI Press the Services key. The following default list displays: • Directory (See “Directory List” on page 114 for more information). • Callers List (See “Callers List” on page 122 for more information). •...
  • Page 99: Phone Lock Key

    Note: You can lock/unlock the phone using the new key you just configured, using the Aastra Web UI at the path Operation- >PhoneLock, or using the "Phone Lock" option on the IP Phone UI at the path Options->Phone Lock. For more infor- mation about using the lock/unlock feature, see “Phone Lock”...
  • Page 100 Line Keys and Programmable Keys Using the Lock/Unlock Key on the IP Phone After configuring a key as a lock/unlock key, refer to the following procedure to use the key on the IP phone. IP Phone UI Lock the Phone Press the Lock key.
  • Page 101: Paging Key (Sends The Rtp Stream)

    “Group RTP Paging (receives RTP streams)” page 161. Configuring a Paging Key Aastra Web UI Note: Keys 1 and 2 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>.
  • Page 102 Line Keys and Programmable Keys Using the Paging Key The following procedure describes the use of the Paging key on the IP Phone. The procedure assumes you have already configured the Paging key using the Aastra Web UI. IP Phone UI Notes: 1.
  • Page 103: None Key

    Note: Keys 1 and 2 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator. Use the following procedure to configure a None key on the 6753i IP Phone. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>.
  • Page 104: Deleting A Key

    Note: Keys 1 and 2 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator. Use the following procedure to delete a key function using the Aastra Web UI. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>.
  • Page 105: Making Calls

    Making Calls This section describes ways to make calls on your 6753i phone, using your handset, speakerphone or headset. Dialing a Number First, take the phone off-hook by: • lifting the handset • pressing • pressing a line/call appearance key At the dial tone, enter the number you wish to call.
  • Page 106: Using A Headset

    Making Calls Using a Headset The 6753i accepts headsets through the modular RJ9 jack on the back of the phone. Contact your telephone equipment retailer or distributor to purchase a compatible headset. Note: Customers should read and observe all safety recommendations contained in headset operating guides when using any headset.
  • Page 107: Redial

    Making Calls Redial IP Phone UI Press to dial the most recent number you dialed from the phone • If you are off-hook and press the last number you called is called back • If you are on-hook and press , a Redial Directory list appears on-screen The redial list is available during active calls.
  • Page 108 Making Calls Deleting from the Redial List IP Phone UI Press Press to find the item you want to delete. Press the Delete Key. Press the Delete Key again at the prompt to erase the item Delete All Items IP Phone UI Press Press the Delete Key, then press the 4 Key at the prompt to erase all items.
  • Page 109: Mute

    Making Calls Mute You can use the Mute key to mute the handset, headset, or speakerphone. When you use the mute key on your phone, you cannot be heard on an active call or on a conference. When a call is muted, the icon displays as follows. John Burns 9054550055 03:00...
  • Page 110: Receiving Calls

    Receiving Calls When a call is ringing at your extension, you see the "Inbound Call" Screen. The line/call appearance light flashes quickly for the incoming call. Laflamme & Assoc 555-1234 Answering an Incoming Call IP Phone UI To answer the call For handsfree operation, press or the line/call appearance key for the incoming call.
  • Page 111: Handling Calls

    Handling Calls When you are connected to a call, you can use the hard keys or programmable keys on the phone to place a call on hold, transfer a call, or conference. Placing a Call on Hold You can place an active call on hold by pressing the Hold key.
  • Page 112: Transferring Calls

    Handling Calls Retrieving a Held Call If you have more than 1 call on hold, you can scroll through the held call information by pressing navigation keys. To reconnect to a call press the line/call appearance key where that call is being held. If you press the call/line appearance key again, you disconnect from the call.
  • Page 113 Transferring Two Existing Calls The 6753i allows you to perform a transfer of a call when there are currently two active calls on the phone. For example, on your phone, there are two active calls - Call A and Call B. Call B is on hold. You can perform the following to transfer Call A to Call B: Press Transfer key.
  • Page 114 Indication of Transferred Calls When you transfer an active call, the near-end phone displays a Call Transferred screen when a call is transferred and the far-end call is dropped. The following is the Call Transferred screen on the 6753i phone: Call Transferred The following procedure describes how to handle the Call Transferred screen on your phone.
  • Page 115: Conferencing Calls

    “Conference Key” page Local Conferencing The 6753i phone supports up to 3 parties (including yourself) in a conference call. This is called Local Conferencing and is the default method of conferencing on the 6753i. Note: Your System Administrator can set your Conference key to speed dial a specific number. Contact your System Adminis- trator for more information.
  • Page 116 Handling Calls IP Phone UI Using Local Conferencing in Pre-Dial Mode Use the following procedure to create a conference call using local conferencing in pre-dial mode. Use the following illustration as a reference. Conference When you begin a conference, you are the first party in the conference (Party 1). Pickup the handset or press the speakerphone key.
  • Page 117 When a name is displayed, pressing 4 drops the displayed party from the call. Centralized Conferencing (for Sylantro and Broadsoft Servers) The 6753i allows you to create multiple conferences with unlimited participants (depending on your server limitations) when your Administrator enables Centralized Conferencing.
  • Page 118 Handling Calls Using Centralized Conferencing IP Phone UI Note: When Centralized Conferencing is enabled on your phone, local conferencing (or three-way conferencing) works as indicated in the previous section, “Using Local Conferencing in Pre-Dial Mode”. Joining two active calls in a conference also works as indicated in the previous section, “Joining Two Active Calls in a Single Conference.
  • Page 119 Press the Conf Key again to join the Parties to the active conference. Ending a Conference and Transferring Remaining Parties The 6753i allows a Host to drop from a 3-way conference and let the other two parties remain connected by pressing a Xfer key.
  • Page 120: Ending Calls

    Handling Calls If you are the Host of a conference and want to leave that conference: • While in a 3-way conference press the Xfer key on the phone Your phone leaves the 3-way conference but the remaining parties are still connected to the conference. Ending Calls IP Phone UI To end a call, you first need to connect or reconnect to the call if not already connected (for example, if your caller is on hold).
  • Page 121: Managing Calls

    Managing Calls The 6753i has several features that make it easier to manage calls, and to keep track of your caller history, as well as your business and personal contacts. These features include: • Directory List • Callers List •...
  • Page 122 Managing Calls Sorting Entries and Quick Search Feature You can also sort multiple numbers according to preference and perform a quick-search feature that allows you to enter the first letter that corresponds to a name in the Directory to find specific line items. The phone displays the first name with this letter.
  • Page 123 Managing Calls Enter a name to associate with the phone number you just entered, and press Save. Use the keypad to select the letters. Continue to press the number key to access the next letter for that key (for example, press 2 three times to access C).
  • Page 124 Managing Calls Edit an Entry in the Directory List IP Phone UI Use the following procedure to edit an entry in the Directory List. Use the following illustration as a reference. Save Key Directory Press the Directory Key. Access the entry you want to edit by pressing the first letter of the name on the dial pad, or use to scroll through the list to find the name.
  • Page 125 Managing Calls Delete an Entry from the Directory List You can delete a single entry from the Directory List, or you can delete all entries from the Directory List. IP Phone UI Use the following procedures to delete a single entry or all entries from the Directory List. Use the following illustration as a reference.
  • Page 126 Managing Calls Delete a Single Entry Press the Directory Key. Press to find the entry you want to delete. Press the Delete Key. The "DELETE again to erase this item" prompt displays. DELETE again to erase this item Press the Delete Key again at the prompt to erase the entry. Delete All Entries Press the Directory Key.
  • Page 127 Managing Calls Saving from the Callers List IP Phone UI Use the following procedure to save names/numbers from the Callers List to the Directory. Use the following illustration as a reference. Save Key Directory Callers List Press the Callers List Key (Key 4). From the Callers List, scroll through the list to find the name and number that you want to save to your Directory.
  • Page 128 Directory. If no name is displayed, you can enter the name using the dial pad. Downloading the Directory List to Your PC You can download the Directory List to your PC via the Aastra Web UI. The phone stores the directorylist.csv file to your PC in comma-separated value (CSV) format.
  • Page 129: Callers List

    Managing Calls Callers List The Callers list is a stored log of your incoming calls. The 6753i IP Phone stores information for up to 200 incoming calls in the Callers list. By default, the Callers List Key is Key 4 on the top left of your phone.
  • Page 130 Managing Calls Caller’s List Screen Display Display Item Description 450-349-0438 Indicates you have returned the call from the Callers list. N MAR 04 3:30pm 2x "N" indicates a new call. XX New Callers When you’re not on the telephone and not in the Callers list, the display shows you how many callers have been added to the list since you last checked it.
  • Page 131 Managing Calls Editing Entries in the Callers List Important: The Caller List does not save changes. Editing in the Callers List is generally used if you plan to call the number and need to add a prefix. In the Callers List, if a dial pad key is pressed when a number and/or a name is displayed, the cursor automatically adds the digit at the left side of the number to enable the entry of the prefix.
  • Page 132 Managing Calls Deleting Entries From the Callers List You can delete individual items from the Callers List, or you can delete all items in the Callers List. IP Phone UI Use the following procedure to delete an individual item from the Callers List. Use the following illustration as a reference Delete Key Callers List Press the Callers List Key.
  • Page 133 Downloading the Callers List to Your PC You can download the Callers List to your PC for viewing using the Aastra Web UI. When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format.
  • Page 134: Account Configuration (Dnd And Call Forwarding)

    On the 6753i, you can set DND on the phone-side for a specific account or for all accounts on the phone. You can set three modes for DND using the Aastra Web UI at the path, Basic Settings->Preferences->General->DND Key Mode: Account, Phone (default), and Custom.
  • Page 135 1.If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”. 2. Using the Aastra Web UI, if you change the DND Key Mode to “phone”, all accounts synchronize to the current set- ting of Account 1.
  • Page 136 2. If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”. 3. Using the Aastra Web UI, if you change the DND key mode to “phone”, all accounts synchronize to the current setting of Account 1.
  • Page 137 Managing Calls DND in Account Mode With the account in focus on the IP Phone UI, press the DND key to toggle DND ON or OFF for the account. Use the RIGHT and LEFT arrow keys to scroll through each account. Screenname2 Screenname1 DND On...
  • Page 138 Call Forward (CFWD) on the IP phone allows incoming calls to be forwarded to another destination. On the 6753i, you can set Call Forward (CFWD) on the phone-side for a specific account or for all accounts on the phone. You can set three modes for CFWD using the Aastra Web UI at the path, Basic Settings->Preferences->General->Call For- ward Key Mode: •...
  • Page 139 CFWD key LED OFF if any CFWD mode is disabled. Note: If you make changes to the configuration for CFWD via the IP Phone UI, you must refresh the Aastra Web UI screen to see the changes. 41-001380-00 REV01 – 06.2013...
  • Page 140 Answer). When you configure the initial account, the phone applies the configuration to all other accounts. (In the Aastra Web UI, only the account you configured is enabled. All other accounts are grayed out but set to the same configuration.) Using the Aastra Web UI, if you make changes to that initial account, the changes apply to all accounts on the phone.
  • Page 141 If you selected “Phone” mode, all accounts are set to the same CFWD configuration (All, Busy, and/or No Answer) as Account 1 on the phone. (In the Aastra Web UI, only Account 1 is enabled. All other accounts are grayed out but use the same configuration as Account 1.)
  • Page 142 Using CFWD via the IP Phone UI Once CFWD is enabled on your phone, you can access and change the configuration using the IP Phone UI or the Aastra Web UI. You can access the CFWD menus by pressing a pre-configured Call Forward key, or by selecting Options->Call Forward from the IP Phone UI.
  • Page 143 Managing Calls CFWD in Account Mode Use the RIGHT and LEFT arrow keys to scroll through each account. Screenname1 Screenname2 Screenname3 CFWD Busy CFWD All Jan 1 12:96 Jan 1 12:96 Jan 1 12:96 In the above example, Screenname1, Screenname2, and Screenname3, are three accounts configured on the phone. Screenname1 has “CFWD All”...
  • Page 144 Managing Calls In the CFWD State screen, press the DOWN arrow key to scroll to the CFWD Number screen and press CHANGE. 1. Cfwd All to view 1. Cfwd State Change Done CFWD Number Screen 2. Cfwd Number Cfwd Number Change Change Done...
  • Page 145 Managing Calls CFWD in Phone Mode Use the RIGHT and LEFT arrow keys to scroll through each account. Screenname3 Screenname1 Screenname2 CFWD All CFWD All CFWD All Jan 1 12:96 Jan 1 12:96 Jan 1 12:96 In the above example, Screenname1, Screenname2, and Screenname3, are three accounts configured on the phone. All three accounts have CFWD enabled as indicated by the “CFWD All”...
  • Page 146 Managing Calls Press the CHANGE key for the mode you selected in Step 2. Scroll to the CFWD State screen. This screen displays the current state of the mode you selected. In the following example, the CFWD All state is ON. Cfwd State 1.
  • Page 147 Managing Calls Press the NEXT key to select the number of rings to apply to the phone for call forwarding incoming calls. Valid values are 1 to 20. Default is 1. When the phone receives an incoming call, and call forward is configured on the phone, the phone rings the number of times you specify in the No.
  • Page 148 Managing Calls CFWD in Custom Mode Use the RIGHT and LEFT arrow keys to scroll through each account. Screenname2 Screenname3 Screenname1 CFWD NoAns CFWD All CFWD Busy Jan 1 12:96 Jan 1 12:96 Jan 1 12:96 In the above example, Screenname1, Screenname2, and Screenname3, are three accounts configured on the phone. All three accounts have CFWD enabled as indicated by the “CFWD All”, “CFWD Busy”, and “CFWD NoAns”...
  • Page 149 Managing Calls In the above example, the account has CFWD All and CFWD NoAns enabled as indicated by a check mark  ). The CFWD Busy setting is enabled for the account but has no call forward phone number config- ured as indicated by a Select a state for the account(s) in focus using the UP and DOWN arrow keys.
  • Page 150 Managing Calls For the CFWD No Answer state, in the CFWD Number screen, press the DOWN arrow key to scroll to the CFWD No. Rings screen and press CHANGE. 1. Cfwd NoAns to view 1. Cfwd State Change Done 2. Cfwd Number Change Done No.
  • Page 151: Missed Calls Indicator

    Managing Calls Missed Calls Indicator The IP phone has a "missed calls" indicator that increments the number of missed calls to the phone. This feature is acces- sible from the IP phone UI only. The number of calls that have not been answered increment on the phone’s idle screen as "<number> New Calls". As the number of unanswered calls increment, the phone numbers associated with the calls are stored in the Callers List.
  • Page 152: Voicemail

    Managing Calls Voicemail The Voicemail feature on the 6753i IP phone allows you to use a line, configured with a phone number for dialing out, to connect to a voicemail server. For each assigned Voicemail number, there can be a minimum of 0 or a maximum of 1 Voicemail access phone number.
  • Page 153: Additional Features

    Additional Features This section describes additional features you can use on the 6753i phone. Star Codes All of the main call handling and extension management features using star codes can be set on your phone by your Administrator. Contact your System Administrator for more information.
  • Page 154: Display Dtmf Digits

    If you enable the Display DTMF Digits parameter, the digits you are dialing from the keypad or or from a programmable key display to the IP phone’s LCD display. This parameter is disabled by default (no digits display when dialing). You can enable the "Display DTMF Digits" parameter using the Aastra Web UI. Configuring Display of DTMF Digits Aastra Web UI Use the following procedure to configure the display of DTMF digits on the IP phone.
  • Page 155: Play Call Waiting Tone

    You can enable or disable the playing of a call waiting tone when you are on an active call and a new call comes into the phone. You can configure this feature using the Aastra Web UI. Configuring Call Waiting Tone...
  • Page 156: Stuttered Dial Tone

    Stuttered Dial Tone You can enable or disable the playing of a stuttered dial tone when there is a message waiting on the IP phone. You can configure this feature using the Aastra Web UI. Configuring Stuttered Dial Tone Aastra Web UI Use the following procedures to configure stuttered dial tone on the IP phone.
  • Page 157: Xml Beep Support

    XML Beep Support Using the Aastra Web UI, you can enable or disable a beep to be audible when the phone receives an XML application using the "XML Beep Support" field at the path Basic Settings->Preferences->General. If you disable this feature, then no beep is heard when the XML application arrives to the phone.
  • Page 158: Status Scroll Delay

    Status Scroll Delay Using the Aastra Web UI, you can specify a scroll delay option that allows you to set the time delay, in seconds, between the scrolling of each status message on the phone. You can specify this setting in the "Status Scroll Delay (seconds)"...
  • Page 159: Switch Ui Focus To Ringing Line

    Switch UI Focus to Ringing Line You can configure a feature on the 6753i that controls the behavior of the phone when it receives an incoming call when it is already in a connected call. When a call comes into the phone, and the phone is already on a connected call, the phone switches focus to the ringing line to enable the user to see who is calling them.
  • Page 160: Call Hold Reminder During Active Calls

    When this feature is disabled, a ring splash is heard when the active call hangs up and there is still a call on hold. You can enable or disable this feature using the “Call Hold Reminder During Active Calls” in the Aastra Web UI.
  • Page 161: Call Hold Reminder (On Single Hold)

    (even when no other calls are active on the phone). When enabled, the phone initiates a reminder ring splash periodically for the single call on hold. When disabled, no reminder ring splash is audible. You can enable or disable this feature using the “Call Hold Reminder” parameter in the Aastra Web UI. Configuring “Call Hold Reminder”...
  • Page 162: Call Waiting Tone Period

    “Call Waiting Tone Period”. A value of “0” is the default and plays the call waiting tone only once on the active call. When the incoming caller hangs up, the call waiting tone stops on the existing active call. You can enable or disable this feature in the Aastra Web UI. Configuring Call Waiting Tone Use the following procedure to configure “Call Waiting Tone Period”.
  • Page 163: Preferred Line And Preferred Line Timeout

    Preferred Line and Preferred Line Timeout The 6753i has a feature called “preferred line” and “preferred line timeout”. If you enable the preferred line parameter on your phone, after a call ends (incoming or outgoing), the display switches back to the preferred line. Next time you go off- hook to make another call, you pickup on the preferred line.
  • Page 164 Configuring “Preferred Line” and “Preferred Line Timeout” Using the Aastra Web UI Aastra Web UI Use the following procedure to configure the Preferred Line and Preferred Line Timeout feature using the Aastra Web UI. Click on Basic Settings->Preferences->General. In the “Preferred Line” field, select a preferred line to switch focus to after incoming or outgoing calls end on the phone.
  • Page 165: Message Waiting Indicator

    MWI LED on line 3 only, the LED illuminates if a voice mail is pending on line 3. If you configure the MWI LED for all lines, the LED illuminates if a voice mail is pending on any line on the phone (lines 1 through 9). You configure the MWI indicator using the Aastra Web UI. Configuring Message Waiting Indicator Aastra Web UI Use the following procedure to configure the message waiting indicator on a specific line or on all lines on the IP phone.
  • Page 166: Incoming Intercom Call Features

    You can change the behavior of how the phone handles incoming intercom calls by enabling/disabling specific parame- ters using the Aastra Web UI. The following table describes these features. Incoming Intercom Features in Aastra...
  • Page 167: Using Redial Key For "Last Number Redial

    Additional Features Configuring Incoming Intercom Settings Aastra Web UI Use the following procedure to configure incoming Intercom settings on the IP phone. Click on Basic Settings->Preferences->Incoming Intercom Settings. The "Auto-Answer" field is enabled by default. The automatic answering feature is turned on for the IP phone for answering Intercom calls.
  • Page 168: Group Rtp Paging

    SIP signalling. This is called Group Paging on the IP phones. You can specify up to 5 multicast addresses that the phone listens for on the network. This feature is configurable using the Aastra Web UI only.
  • Page 169: Shared Call Appearance (Sca) Call Bridging

    Additional Features Shared Call Appearance (SCA) Call Bridging Shared Call Appearance (SCA) is when incoming calls are presented to multiple phones simultaneously. For example, it is the ability to assign the boss' extension to a key on the secretary's phone. Calls can be transferred between two phones with the same extension key by simply putting the call on hold at one phone and picking it up on the other.
  • Page 170 Additional Features Line Keys and Idle Screens State Call LED Call Caller ID Non-Call LED Non-Call Caller ID Idle Seized Solid Green None Solid Red None Progressing (outgoing call) Green Called Party Solid Red None Alerting (incoming call) Blinking Unselected Red Active Solid Green Far-end...
  • Page 171: Available Features Enabled By Administrators

    Available Features Enabled by Administrators There are features on your IP Phone that you can use ONLY if an Administrator has enabled them on your phone. Those features are described in this section. Contact your System Administrator for more information. Outgoing Intercom Calls If your System Administrator configures the outgoing intercom feature on your phone, pressing the Icom key allows your phone to find an available line and place an intercom call to a recipient.
  • Page 172: Centralized Conferencing

    Playing a WAV File On Your Phone If enabled by your Administrator, the 6753i IP Phone can play a WAV file. A WAV file is an audio file format standard for storing an audio bit stream on a system in raw, uncompressed format or compressed format to reduce the file size.
  • Page 173: Using The Keypad During Active Xml Applications

    Using the Keypad During Active XML Applications If enabled by your Administrator, the 6753i IP Phone can allow you to continue using your keypad keys during active XML applications on your phone. This feature is applicable only when your phone is in the connected state. By default, the phone suppresses dialpad events when an XML object is in focus, so your Administrators must enable the keypad to be used during active XML applications.
  • Page 174: Xml Applications And Off-Hook Interaction

    XML Override for a Locked Phone The 6753i has a feature that allows a locked phone to be overridden when an XML application is sent to the phone. This feature also allows you to still use programmable keys/expansion module keys applicable to the XML application even though the phone is locked.
  • Page 175: Hold" Feature Enhancement (For Broadsoft Servers)

    Configurable Save and Delete Keys There are six function keys on the 6753i phone located to the left of the paper label. Your System Administrator can make the Save and Delete keys (Keys 1 and 2) programmable keys with the same functions that are available for the other pro- grammable keys.
  • Page 176: Diverting Calls From Your Phone

    Available Features Enabled by Administrators Please Enter: Password Screen Password: _ =Submit =Cancel Diverting Calls from Your Phone Your Administrator can enable/disable a feature on your phone that allows incoming calls to be diverted to another phone if required. When an outgoing call from your phone is being diverted to another destination (i.e., via call forward), the phone dis- plays the Caller ID (phone number and/or caller name) of the new destination and the reason for the call diversion.
  • Page 177: Display Of Call Destination Information

    Contact your System Administrator for more information. 6753i Call Terminated The following is the call terminated screen that displays on the 6753i if this feature is enabled on your phone: THEN 1 line active and far-end disconnects,...
  • Page 178 Available Features Enabled by Administrators THEN An incoming call comes in on the line in focus that has a discon- the line in focus with no calls on hold: nected screen displaying, displays a ringing screen the line in focus WITH calls on hold: flashes its’...
  • Page 179: Model M670I Expansion Module

    Model M670i Expansion Module The 6753i IP Phone offers an optional M670i Expansion Module that attaches to the right side of the phone to provide additional keys. Note: A DHSG headset and an expansion module cannot be used concurrently as they both share the same headset port.
  • Page 180: Using The Expansion Module

    For more information about configuring keys, see “Programmable Keys” page 43. For more information about installing the M670i module on your phone, see the Aastra 6753i IP Phone Installation Guide. Press-and-Hold to Create a Speed Dial Key You can press and hold an expansion module key to create a speed dial key and configure it the same way you configure a speed dial key on the phone.
  • Page 181: Troubleshooting Solutions

    Why can’t I get a dial tone? Check for any loose connections and that the phone has been installed properly. For installation instructions, please refer to the “Installation and Setup” section in the Aastra 6753i Installation Guide provided with your phone. Why doesn’t my phone ring? Check the ring volume on your phone.
  • Page 182 Troubleshooting Solutions How do I change my user password? You can change the user password from the IP phone UI or the Aastra Web UI. IP Phone UI Press on the phone to enter the Options List. Select Password and press Enter.
  • Page 183 In the IP Phone UI at the path Options->Phone Lock • In the Aastra Web UI at the path Operations->Phone Lock • At a configured Phone Lock key on the phone. For more information about configuring a Lock/Unlock key on your phone, see “Phone Lock Key”...
  • Page 184 Options List. Enter your user password and press Enter. The phone unlocks. Use the following procedure to lock an IP Phone using the Aastra Web UI. Aastra Web UI Lock the Phone Click on Operation->Phone Lock.
  • Page 185: Limited Warranty

    (1) year period from the date of original purchase (“Warranty Period”). If there is a defect or malfunction, Aastra shall, at its option, and as the exclusive remedy, either repair or replace the prod- uct at no charge, if returned within the Warranty Period.
  • Page 186: Limited Warranty (Australia Only)

    Part 5-4 of Schedule 2 to the Competition and Consumer Act 2010 (the ACL), the exercise of a right conferred by such a provision or any liability of Aastra in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.
  • Page 187 Aastra in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.
  • Page 188 Appendix A - Time Zone Codes The following table identifies the time zone name and time zone code to use on the IP phone. Time Zone Name/Time Zone Code Table Time Zone Name Time Zone Code AD-Andorra AE - Dubai AG-Antigua AI-Anguilla AL-Tirane...
  • Page 189 Appendix A - Time Zone Codes Time Zone Name Time Zone Code CA-Newfoundland CA-Atlantic CA-Eastern CA-Saskatchewan CA-Central CA-Mountain CA-Pacific CA-Yukon CH-Zurich CK-Rarotonga CL-Santiago CL-Easter CN-Beijing CO-Bogota CR-Costa Rica CU-Havana CY-Nicosia CZ-Prague DE-Berlin DK-Copenhagen DM-Dominica DO-Santo Domingo EE-Tallinn ES-Madrid ES-Canary FI-Helsinki FJ-Fiji FK-Stanley FO-Faeroe...
  • Page 190 Appendix A - Time Zone Codes Time Zone Name Time Zone Code LC-St Lucia LI-Vaduz LT-Vilnius LU-Luxembourg LV-Riga MC-Monaco MD-Chisinau MK-Skopje MQ-Martinique MS-Montserrat MT-Malta MU - Mauritius MX-Mexico City MX-Cancun MX-Merida MX-Monterrey MX-Mazatlan MX-Chihuahua MX-Hermosillo MX-Tijuana NI-Managua NL-Amsterdam NO-Oslo NR-Nauru NU-Niue NZ-Auckland NZ-Chatham...
  • Page 191 Appendix A - Time Zone Codes Time Zone Name Time Zone Code TR-Istanbul TT-Port of Spain TW-Taipei UA-Kiev US-Eastern US-Central US-Mountain US-Pacific US-Alaska US-Aleutian US-Hawaii UY-Montevideo VA-Vatican YU-Belgrade 41-001380-00 REV01 – 06.2013...
  • Page 192: Index

    DCP key ........................65 requirements ......................2 delete key ........................9 dial plan, emergency ....................41 dial tones, stuttered ..................... 149 Aastra Web UI dialing a number ......................98 Basic Settings parameters ................16 dialpad, live ........................24 Operaton parameters ..................15 Directory key ......................82 phone status ......................
  • Page 193 ..................175 None key ........................96 display blank ....................174 finding IP address ..................174 handset not working ..................174 options locking/unlocking phone ................176 Aastra Web UI ....................13 no dial tone ......................174 IP Phone UI ......................11 Index-2 41-001380-00 REV01 – 06.2013...
  • Page 194 Index no light for VM message ................174 no ring .......................174 warning tone, for Intercom ................159 no speakerphone ...................174 warranty exclusions ....................1 phone displays "Bad Encrypted Config"? ..........175 phone displays "No Service" ..............174 restarting phone ....................176 XML application title ....................69 XML application URI ....................69 XML beep support ....................
  • Page 195 While every effort has been made to ensure accuracy, Aastra Telecom Inc. will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice.

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