Hold / Transferring Calls; Holding A Call Exclusively - NEC Aspila Topaz Quick Reference Manual

Hold / Transferring Calls

Holding a Call / Retrieving a Held Call
Hold
HOLD
(Talking)
In case of Intercom, the call shall be held as "Exclusive Hold" on your phone.
This operation puts your outside call on System Hold. Other extension user can take the call off Hold.

Holding a Call Exclusively

Hold
Exclusive Hold Key
(851+45)
(Talking)
System setting is necessary to use Exclusive Hold. Ask your Supplier.
This operation puts your outside call on Exclusive Hold. Other extension user can not take the call off Hold.
Retrieve a held outside call (if your extension doesn't have Trunk Keys)
CALL1
(To answer own held Trunk)
Transferring a Call to the other Extension
HOLD
(Talking)
If your phone has DSS or One-Touch key, just press it instead of "HOLD and Extension Number" operation.
Trunk No. you want to retrieve
7 7 2
Extension Number
?
Retrieve
Retrieve
? ?
TRFR
? ?
(Announce)
TRFR
9
Trunk Key
(Flashing)
CALL
(Flashing)
Trunk Key
(Flashing)
CALL
(Flashing)