Breville Infuser BES840XL Series Instruction Book page 16

TROUBLESHOOTING PAGE HEADER.....
PROBLEM POSSIBLE CAUSES
Machine does not • STEAM/HOT WATER dial
is not in the STANDBY
heat up.
position.
STEAM/HOT WATER
light flashes when the
machine is turned
On.
Water does not flow • Machine has not reached
operating temperature.
from the group head.
No hot water.
• Water tank is empty.
• Water tank is not fully
inserted and locked into
position.
• Machine needs to be
decalcified.
• Coffee is ground too finely
and/or too much coffee in
filter basket and/or over
tamping.
Espresso only drips • Coffee is ground too finely.
from the portafilter
• Too much coffee in the filter
spouts.
basket.
• Coffee tamped too firmly.
• Water tank is empty.
• Water tank is not fully
inserted and locked into
position.
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WHAT TO DO
Turn the STEAM/
HOT WATER dial to
the STANDBY position.
Machine will commence
heating.
Allow time for the machine
to reach operating
temperature. The POWER
button light will stop
flashing and all button lights
on the control panel will
illuminate when ready.
Fill tank.
Push water tank down
completely to lock into
place.
Refer to "Decalcifying",
page 26.
See below, "Espresso only
drips from the portafilter
spouts."
Use slightly coarser grind.
After tamping, trim the
coffee dose using the Razor™
dose trimming tool.
Tamp between 30-40lbs or
15-20kg of pressure.
Fill tank.
Push water tank down
completely to lock into
place.
TROUBLESHOOTING PAGE HEADER.....
PROBLEM POSSIBLE CAUSES
• The filter basket may be
blocked.
• Machine needs to be
decalcified.
Espresso runs out too • Coffee is ground too
coarsely.
quickly.
• Not enough coffee in the
filter basket.
• Coffee tamped too lightly.
Drip tray fills too • Immediately after the
espresso, hot water and
quickly.
steam functions, the
machine will purge water
into the drip tray. This
ensures the thermocoil is
at the optimal temperature.
WHAT TO DO
Use the pin on the end of
the provided cleaning tool
to unblock the hole(s). If
the hole(s) remain blocked,
dissolve a cleaning tablet
in hot water and soak filter
basket and portafilter in
solution for approx. 20
minutes. Rinse thoroughly.
Refer to "Decalcifying",
page 26.
Use slightly finer grind.
Increase dose of coffee.
Tamp then use the Razor™
dose trimming tool to trim
off excess coffee.
Tamp between 30-40lbs or
15-20kg of pressure.
No action required as this is
the normal operation of the
machine.
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