Performing A Factory Reset - Cisco 7960G Administration Manual

Chapter 8 Troubleshooting the Cisco IP Phone
Table 8-4 Basic Reset Methods (continued)
Operation
Restore softkey
Default softkey
Erase softkey

Performing a Factory Reset

Cisco IP Phone Administration Guide for Cisco CallManager 4.0, Cisco IP Phones 7960G/7940G
OL-4825-01
Performing
Choose Settings > more
and then press the Restore
softkey.
Choose Settings > more
and press the Default
softkey.
Unlock phone options (see
the "Unlocking and
Locking Options on the
Network Configuration
Menu" section on
page 4-2. Then choose
Settings > more and press
the Erase softkey.
When you perform a factory reset of the Cisco IP Phone, the following
information is erased or reset to its default value:
CTL file—Erased
•
LSC—Erased
•
User configuration settings—Reset to default values
•
Network configuration settings—Reset to default values (optional)
•
Locale information—Reset to default value
•
Call histories—Erased
•
Resetting or Restoring the Cisco IP Phone
Explanation
Resets any user and network configuration
changes that you have made but that the phone has
not written to its Flash memory to
previously-saved settings.
Resets ring type, display contrast, handset volume,
headset volume, speaker volume, and ringer
volume to their default values.
Resets user and network configuration settings to
their default values, deletes the CTL file from the
phone, and restarts the phone.
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