5.1 Troubleshooting
PROBLEM
•
Cannot register the PS.
•
PS becomes out of range.
•
Cannot make calls using the
PS.
•
Noise is frequent while using
the PS.
•
Conversations disconnect
while using the PS.
•
PS stays out of service
when the CS status is
changed from Out of
Service to In Service.
•
More than 4 PSs cannot be
on a call simultaneously
even if a high-density CS is
connected to the PBX.
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Installation Manual
PROBABLE CAUSE
•
Wrong Personal
Identification Number (PIN)
is registered to the PS.
•
CS is not connected
properly.
•
CSIF card is not working.
•
CS is not working.
•
Location of CS is not good. •
•
Access system of the PS is
not properly set.
•
Call handover is not
working.
•
PS is out of CS coverage
area.
•
It may take about 20 s for
CS to start up after the
status has been changed to
In Service.
•
Poor connection
SOLUTION
•
Enter the PIN set to the PBX into the
PS.
•
Make sure that the cable is connected
properly with correct pin assignments.
Also, make sure that the cable does not
make short circuits.
•
Switch all DIP switches off.
•
Install the CSIF card properly.
•
Make sure that the cable is connected
properly with correct pin assignments.
Also, make sure that the cable does not
make short circuits.
•
Switch all DIP switches off.
Locate the CS properly (refer to "3.9.5
Site Survey Using the KX-TCA255/KX-
TCA256/KX-TCA355/KX-TD7590" or
"3.10.5 Site Survey" ).
•
Change the access system setting of
the PS to the appropriate system or
automatic.
•
Locate the CS properly (refer to "3.9.5
Site Survey Using the KX-TCA255/KX-
TCA256/KX-TCA355/KX-TD7590" or
"3.10.5 Site Survey" ).
•
Wait until the CS starts up.
•
Make sure that a 4-pair cable is used for
connection.