Panasonic KX-TDE100 Installation Manual page 242

Pure ip-pbx
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5.1 Troubleshooting
PROBLEM
Cannot register the PS.
PS becomes out of range.
Cannot make calls using the
PS.
Noise is frequent while using
the PS.
Conversations disconnect
while using the PS.
PS stays out of service
when the CS status is
changed from Out of
Service to In Service.
More than 4 PSs cannot be
on a call simultaneously
even if a high-density CS is
connected to the PBX.
242
Installation Manual
PROBABLE CAUSE
Wrong Personal
Identification Number (PIN)
is registered to the PS.
CS is not connected
properly.
CSIF card is not working.
CS is not working.
Location of CS is not good. •
Access system of the PS is
not properly set.
Call handover is not
working.
PS is out of CS coverage
area.
It may take about 20 s for
CS to start up after the
status has been changed to
In Service.
Poor connection
SOLUTION
Enter the PIN set to the PBX into the
PS.
Make sure that the cable is connected
properly with correct pin assignments.
Also, make sure that the cable does not
make short circuits.
Switch all DIP switches off.
Install the CSIF card properly.
Make sure that the cable is connected
properly with correct pin assignments.
Also, make sure that the cable does not
make short circuits.
Switch all DIP switches off.
Locate the CS properly (refer to "3.9.5
Site Survey Using the KX-TCA255/KX-
TCA256/KX-TCA355/KX-TD7590" or
"3.10.5 Site Survey" ).
Change the access system setting of
the PS to the appropriate system or
automatic.
Locate the CS properly (refer to "3.9.5
Site Survey Using the KX-TCA255/KX-
TCA256/KX-TCA355/KX-TD7590" or
"3.10.5 Site Survey" ).
Wait until the CS starts up.
Make sure that a 4-pair cable is used for
connection.

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