Paper Handling Difficulties; Print Quality Difficulties - Brother MFC-8860DN User Manual

Paper Handling Difficulties

Difficulties
The machine does not load paper.
The LCD shows No paper or a
Paper Jam message.
The machine does not feed paper
from the MP tray.
I need to know how to load
envelopes.
I need to know which paper is good
to use.
There is a paper jam.

Print Quality Difficulties

Difficulties
Printed pages are curled.
Printed pages are smeared.
Printouts are too light.
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Suggestions
If there is no paper, load a new stack of paper into the paper tray.
If there is no paper, load a new stack of paper into the paper tray.
If there is paper in the paper tray, make sure it is straight. If the paper is curled,
you should straighten it. Sometimes it is helpful to remove the paper, turn the
stack over and put it back into the paper tray.
Reduce the amount of paper in the paper tray, and then try again.
Check that the MP tray mode is not selected in the printer driver.
If the LCD shows a Paper Jam message and you still have a problem, see
Paper jams on page 110.
Fan the paper well and put it back in the tray firmly.
Make sure that MP tray mode is chosen in the printer driver.
You can load envelopes from the MP tray. Your application must be set up to print
the envelope size you are using. This is usually done in the Page Setup or
Document Setup menu of your application. See your application's manual for
more information.
You can use plain paper, recycled paper, envelopes, transparencies and labels
that are made for laser machines. (For details, see Acceptable paper and other
media on page 11.)
See Paper jams on page 110.
Suggestions
Low quality thin or thick paper or not printing on the recommended side of the
paper could cause this problem. Try turning over the stack of paper in the paper
tray.
Make sure that you choose the Paper Type that suits the media type you are
using. (See Acceptable paper and other media on page 11.)
The Paper Type setting may be incorrect for the type of print media you are using,
or the print media may be too thick or have a rough surface. (See Acceptable
paper and other media on page 11 and Basic tab in the Software User's Guide on
the CD-ROM.)
If this problem occurs when making copies or printing received faxes, turn
Toner Save mode to off in the machine menu settings. (See Toner save on
page 21.)
Set Toner Save mode to off in the Advanced tab in the printer driver. (See
Advanced tab in the Software User's Guide on the CD-ROM.)