Paper Jam In Tray - Samsung ProXpress M337x Service Manual

Proxpress m337x/m387x/m407x series mono laser mfp
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► Error Code
M1-1110
► Error message

Paper Jam in Tray1.

► Symptom
The jammed paper has occurred in the tray1.
► Troubleshooting method
1) Clear the jammed paper. (Refer to 4.1.3)
If the problem persists, check the following.
2) While pushing the Paper Empty Sensor, send the printing data. Check if the pick up roller is rotating normally.
3) Check if there is any obstacles in the paper path (from Pick-Up to Feed Sensor). The feed roller should be
especially checked.
4) Print out the Supplies Information. Check the Tray 1 Roller Life and Tray1 Reverse(Retard) roller Life. If the life
came to the end, replace the relative roller.
[Pick up roller]
[Reverse roller]
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4. Alignment and Troubleshooting
4-56

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