Software Tools And Solutions; Introduction To Software Problems - HP ProLiant DL140 User Manual

76 HP ProLiant 100 Series Server User Guide
−

Software tools and solutions

Software problems ("Introduction to software problems" on page 76)
Firmware maintenance (on page 81)

Introduction to software problems

The best sources of information for software problems are the operating system
and application software documentation, which may also point to fault detection
tools that report errors and preserve the system configuration.
Another useful resources is HP Insight Diagnostics. Use this utility to gather
critical system hardware and software information and to help with problem
diagnosis.
Refer to "Server software and configuration utilities (on page 21)" for more
information.
Operating system updates
Use care when applying operating system updates (Service Packs, hotfixes, and
patches). Before updating the operating system, read the release notes for each
update. If you do not require specific fixes from the update, it is recommended
that you do not apply the updates. Some updates overwrite files specific to HP.
If you decide to apply an operating system update:
1. Perform a full system backup.
2. Apply the operating system update, using the instructions provided.
3. Install the current drivers.
/usr/sbin/prtconf
IMPORTANT: This guide provides information for multiple servers.
Some information may not apply to the server you are troubleshooting.
Refer to the server documentation for information on procedures,
hardware options, software tools, and operating systems supported by
the server.