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Chapter 1:
Introduction
About the Voice Mail System
About the Voice Mail System
NVM-2e Voice Mail System
Welcome to the NVM-2e Voice Mail system!
The Automated Attendant and the Instruction Menu
After you install your NVM-2e Voice Mail system and perform some simple programming, you
will have an Automated Attendant who answers calls, using the recorded default main greeting
from the Instruction Menu. This menu typically begins with the Thank you for calling greeting,
and a list of dialing options follows this greeting. The Automated Attendant lets outside callers
press digits on their Touch Tone phones to process their own calls. A caller can also leave a
recorded message for an extension, when the extension is busy, does not answer, or is in the Do Not
Disturb mode. Or the caller can return to the Automated Attendant for more dialing options. If you
wish, you can customize the greeting and the dialing options in the Instruction Menu.
Subscriber Mailboxes
In addition, the NVM-2e Voice Mail system provides a Subscriber Mailbox for up to 50 extensions.
This Subscriber Mailbox holds the recorded messages, lets the extension users record and send
messages to each other, and offers many other features. The Voice Mail lets extension users know
when they have new messages in their Subscriber Mailboxes by lighting the Message Lamp on key
phones.
Default Numbering and Mailbox Assignments
The default numbering of the Subscriber Mailboxes in the NVM-2e depends on the phone system
that you install, but the default Voice Mail for every phone system provides a total of 49 Subscriber
Mailboxes. (One extension number is reserved for connecting a FAX machine.) If you wish, you
can change these mailbox assignments.
Chapter 1: Introduction
NVM-2e/i-Series Quick Setup Guide
1
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