Aastra 9143i Series Release Notes
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Aastra 9143i Series Release Notes

Aastra 9143i Series Release Notes

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Download this manual See also: Administrator's Manual, Basic Instructions
Aastra Model
9143i, 9480i, 9480i CT, and
67xxi Series Phones
Aastra 2.6 Release Notes
RN-001029-05 REV 00 – 04.2010

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  • Page 1 Aastra Model 9143i, 9480i, 9480i CT, and 67xxi Series Phones Aastra 2.6 Release Notes RN-001029-05 REV 00 – 04.2010...

  • Page 2: Table Of Contents

    Content SIP IP Phone Models 9143i, 9480i, 9480i CT, and 67xxi Series Phones Release Notes 2.6 ......4 About this document .
  • Page 3 ..........46 Contacting Aastra Telecom Support .

  • Page 4: Sip Ip Phone Models 9143I, 9480I, 9480I Ct, And 67Xxi Series Phones Release Notes

    Topics in these release notes include: • General information • New features in release 2.6 • Issues Resolved in Release 2.6 • Contacting Aastra Telecom Support * Release 2.6 of the 67xxi SIP phones is not supported on Model 6739i. RN-001029-05 REV 00 - 04.2010...

  • Page 5: General Information

    April 2010 9480i Generic SIP FC-001097-06-Rev00 April 2010 9480i CT Generic SIP FC-001101-06-Rev00 April 2010 Hardware supported This release of firmware is compatible with the following Aastra IP portfolio products: • 6730i • 6757i • 6731i • 6757i CT •...

  • Page 6: Bootloader Requirements

    SIP IP Phone Models 9143i, 9480i, 9480i CT, and 67xxi Series Phones Bootloader requirements This release of firmware is compatible with the following Aastra IP portfolio product bootloader versions: • 6730i - Bootloader 2.4.0.80 or higher • 6757i - Bootloader 2.0.1.1055 or higher •...

  • Page 7: Before You Upgrade

    • LLDP is enabled by default If LLDP is enabled on your network, the phones may come up with different net- work settings. For more information about LLDP, see the Aastra SIP IP Phone Administrator Guide. • Support for DHCP Options 159 and 160 If the DHCP server supplies Options 159 and 160, the phones will attempt to con- tact the configuration server given in these options.

  • Page 8: New Features In Release 2.6

    This section provides the new features in SIP IP Phone Release 2.6. These new features apply to all of the Aastra IP Phones, unless specifically stated otherwise. Each feature also specifies whether it affects the Administrator, the User, or both.
  • Page 9 (For Users and Administrators) Errors Messages Display when Incorrect Net- The IP Phone UI AND the Aastra Web UI now immediately work Settings notify the Administrator if an incorrect value is being entered for the above network parameters in the IP Phone...
  • Page 10 New features in release 2.6 Feature Description New “Line” Parameter in the Dial Tag for Aas- An XML Developer can now define which SIP line to use traIPPhoneTextMenu Object when using the “dial” tag in the AastraIPPhoneTextMenu object instead of having the phone selecting the first avail- able line.

  • Page 11: Configuration Features

    (via Aastra Web UI or IP Phone UI), and the Administrator wants to set the parameters back to the default values using the configuration files.

  • Page 12: Redirection And Configuration Server (Rcs) Bypass Via Option 43

    In the above example, if an Administrator indicates the “ ^ “ before the parameters in the aastra.cfg file, and then loads the aastra.cfg file to the phone, these four parame- ters are reset to their default values, even if the parameters were previously changed on the phone.

  • Page 13: Dhcp Time Offset (Option 2) Support

    New features in release 2.6 vendor-option-space AastraIPPhone; option AastraIPPhone.cfg-server-name "ftp://username:password@10.10.10.1"; option AastraIPPhone.contact-rcs false; #The 6757iCT phones do not contact the RCS. class "vendor-class-57iCT" { match if option vendor-class- identifier="AastraIPPhone57iCT"; vendor-option-space AastraIPPhone; option AastraIPPhone.contact-rcs false; DHCP Time Offset (Option 2) Support DHCP Option 42 enables the phone to be configured with the Network Time Protocol (NTP) server addresses.
  • Page 14 New features in release 2.6 On the IP Phone UI for 5-line phones, a User or Administrator can select Preferences- >Time and Date->Time Zone and choose “DP-Dhcp” from the displayed time zone list. On the IP Phone UI for 3-line phones, you select Preferences->Time and Date- >Time Zone and enter “DP”...

  • Page 15: Configuration Server Redundancy Via Dns A Records

    New features in release 2.6 For 3-Line Phones: Press on the phone to enter the Options List. Select Preferences. Select Time and Date. Select Time Zone. In the Country Code field, enter “DP”; Press “*” and select Dhcp from the time zone list. Press Enter to save the change.

  • Page 16: Configuration And Crash File Retrieval

    An Administrator or User can manually send the files when required using the IP Phone UI or the Aastra Web UI. Each time the files are generated and uploaded, a new timestamp on the file name is created so that existing files are not overwritten on the...
  • Page 17 Local.cfg - File in the format MAC ID_Date_Time_local.cfg that contains informa- tion of locally modified values made using the Aastra Web UI and/or the IP Phone UI. The MAC address, date, and time are specified in the file name to identify the phone sending the information, and the date and time the file was generated and sent to the server.
  • Page 18 Press “Select” or “Enter”. The system information is immediately sent to the pre-defined server and the message “Files Sent” displays. Aastra Web UI On the Aastra Web UI, navigate to Status->Sys- tem Information->Support Information. (manual retrieval) Press <Upload>. The system information is immediately sent to the pre-defined server and the message “Files Sent”...
  • Page 19 <mac>.cfg upload system info manual option Description Enables and disables the ability to manually upload support information from the IP Phone UI and Aastra Web UI. IP Phone UI: Options->Phone Status->Upload System Info Aastra Web UI: Status->System Information->Support Information When this parameter is enabled, an “Upload System Info”...
  • Page 20 New features in release 2.6 Generating and Sending Support Information from the IP Phone UI Use the following procedure to generate and send Support Information files to the server. IP Phone UI For 5-Line Phones: Press on the phone to enter the Options List. Select Phone Status.
  • Page 21 Cancel Enter Next Cancel Enter Generating and Sending Support Information from the Aastra Web UI Use the following procedure to generate and send Support Information files to the server. Aastra Web UI Click on Status->System Information->Support Information. RN-001029-05 REV 00 – 04.2010...
  • Page 22 • After upload is initiated there is no feedback to the user if upload was successful. If upload fails, both the Aastra Web UI and TUI still display "File Sent". • If the Administrator password and username are configured in the Server.cfg file, a User can retrieve that information after the Server.cfg file is loaded to the server.

  • Page 23: User Interface Features

    The IP Phones now support the Malaysian tone set and tone set cadences. You can use the IP Phone UI, the Aastra Web UI, or the configuration files to set tone sets. Configuring Malaysian Tone Set Using the IP Phone UI...
  • Page 24 New features in release 2.6 Configuring Malaysian Tone Set Using the Aastra Web UI Use the following procedure to configure the Malaysian tone set using the Aastra Web Aastra Web UI Click on Basic Settings->Preferences. In the "Tone Set" field, select “Malaysia”.
  • Page 25 Configuring Malaysian Tone Set Using the Configuration Files Use the following parameter to configure Malaysian tone set using the configuration files. Parameter – IP Phone UI Options->Tones->Tone Set tone set Aastra Web UI Basic Settings->Preferences->Ring Tones Configuration Files aastra.cfg, <mac>.cfg Tone Set (in Web UI) Description Globally sets a tone set for a specific country.

  • Page 26: Call Hold Reminder During Active Calls

    When this feature is disabled, a ring splash is heard when the active call hangs up and there is still a call on hold. Your can enable or disable this feature using the “call hold reminder during active calls” parameter in the configuration files or in the Aastra Web UI. RN-001029-05 REV 00 – 04.2010...

  • Page 27: Configuration Files

    Configuring “Call Hold Reminder During Active Calls” Using the Configuration Files Use the following parameter to configure this feature using the configuration files. Parameter – Aastra Web UI: Basic Settings->Preferences->Ring Tones call hold reminder during active calls Configuration Files aastra.cfg, <mac>.cfg...
  • Page 28 New features in release 2.6 Configuring “Call Hold Reminder During Active Calls” Using the Aastra Web UI Use the following procedure to configure this feature using the Aastra Web UI. Aastra Web UI Click on Basic Settings->Preferences. Call Hold Reminder During Active Calls Parameter In the "Call Hold Reminder During Active Calls"...

  • Page 29: Call Hold Reminder On Single Hold

    You can enable or disable this feature using the “call hold reminder” parameter in the configuration files or in the Aastra Web UI. Configuring “Call Hold Reminder” Using the Configuration Files Use the following parameter to configure this feature using the configuration files.
  • Page 30 New features in release 2.6 Configuring “Call Hold Reminder” Using the Aastra Web UI Use the following procedure to configure this feature using the Aastra Web UI. Aastra Web UI Click on Basic Settings->Preferences. Call Hold Reminder Parameter In the "Call Hold Reminder" field, enable this feature by placing a check mark in the box.

  • Page 31: Call Hold Reminder Timer & Call Hold Reminder Frequency Parameters

    Configuring “Call Hold Reminder Timer” Using the Configuration Files Use the following parameter to configure this feature using the configuration files. Parameter – Configuration Files aastra.cfg, <mac>.cfg call hold reminder timer Description Specifies the time delay, in seconds, that a ring splash is heard on an active call when another call was placed on hold.
  • Page 32 Configuring “Call Hold Reminder Frequency” Using the Configuration Files Use the following parameter to configure this feature using the configuration file Parameter – Configuration Files aastra.cfg, <mac>.cfg call hold reminder frequency Description Specifies the time interval, in seconds, between each ring splash sound on the active line.

  • Page 33: Call Waiting Tone Period

    When the incoming caller hangs up, the call waiting tone stops on the existing active call. You can enable or disable this feature in the configuration files or in the Aastra Web UI. Configuring Call Waiting Tone Period Using the Configuration Files Use the following parameter to configure the call waiting tone period.
  • Page 34 New features in release 2.6 Configuring “Call Waiting Tone Period” Using the Aastra Web UI Use the following procedure to configure this feature using the Aastra Web UI. Aastra Web UI Click on Basic Settings->Preferences. Call Waiting Tone Period Parameter In the "Call Waiting Tone Period"...

  • Page 35: Per-Account Call Waiting Control

    Previously, call waiting was a feature on the phone that could be set on a global-basis only. In Release 2.6, an Administrator can now set call waiting on a per-line basis using the configuration files or the Aastra Web UI. Configuring Call Waiting Per Account Using the Configuration Files Use the following parameter to configure call waiting on a per-account basis.
  • Page 36 New features in release 2.6 Configuring Call Waiting Per Account Using the Aastra Web UI Use the following procedure to configure this feature using the Aastra Web UI. Aastra Web UI Click on Advanced Settings->LineX. Call Waiting per-line Parameter In the "Call Waiting" field, select enabled to enable call waiting on the line.

  • Page 37: Successful Transfer Indication

    Administrator if an incorrect value is being entered for the above network parameters in the IP Phone UI and the Aastra Web UI. If you configure the Gateway parameter and the IP Address parameter on the same subnet, the following error message displays: “Gateway IP address and the IP address parameter values configured are not on the same...

  • Page 38: Sip Features

    New features in release 2.6 SIP Features Switching Between Early Media and Local Ringing Previously, the phone generated a local ring tone when receiving a 180 response unless early media was being played, regardless of SDP. The local ring tone stopped when the first RTP packet was received in the early session.

  • Page 39: Xml Features

    In Release 2.6, a new parameter called “action uri connected” (configuration files) and “Connected” (Aastra Web UI) now allows XML scripts to determine when a call is connected. When enabled, the phone triggers an HTTP GET when it goes into the “connected”...
  • Page 40 Up to 128 ASCII characters Example action uri connected: http://www.example.com/connect.php Configuring the Connected Action URI Using the Aastra Web UI Use the following procedure to configure the Connected Action URI using the Aastra Web UI Aastra Web UI Click on Advanced Settings->Action URI-> Events.

  • Page 41: New "Dialline" Uri Command

    2nd call by the phone, and the phone cannot link the retrieved call with the earlier held call. For more information about the XML API objects, see Aastra’s XML Developers Guide. New “DialLine” URI Command In Release 2.6, a new “DialLine” URI command can be used with the AastraIPPhone- Execute object.
  • Page 42 6753i, 6755i, 6757i, 6757i CT, 9143i, 9480i, 9480i CT Limitations • The Directory object does not support the dial tag and new “DialLine” attribute. For more information about the XML API objects, see Aastra’s XML Developers Guide. RN-001029-05 REV 00 – 04.2010...

  • Page 43: New "Line" Parameter In The Dial Tag For Aastraipphonetextmenu Object

    New features in release 2.6 New “Line” Parameter in the Dial Tag for AastraIPPhoneTextMenu Object In Release 2.6, an XML Developer can now define which SIP line to use when using the “dial” tag in the AastraIPPhoneTextMenu object instead of having the phone selecting the first available line.

  • Page 44: Aastraipphoneinputscreen Object Supports Up To

    <Label>Exit</Label> <URI>SoftKey:Exit</URI> </SoftKey> </AastraIPPhoneTextMenu> For more information about the XML API objects, see Aastra’s XML Developers Guide. AastraIPPhoneInputScreen Object Supports Up to 10 fields in “Normal” Mode An Administrator can now use the AastraIPPhoneInputScreen object in an XML appli- cation to input up to 10 fields (normal mode) and up to 5 fields (condensed mode) in the same object.
  • Page 45 </InputField> <InputField type="string"/> <Prompt>Field7:</Prompt> <Parameter>param7</Parameter> </InputField> <InputField type="string"/> <Prompt>Field8:</Prompt> <Parameter>param8</Parameter> </InputField> <InputField type="string"/> <Prompt>Field9:</Prompt> <Parameter>param9</Parameter> </InputField> <InputField type="string"/> <Prompt>Field10:</Prompt> <Parameter>param10</Parameter> </InputField> </AastraIPPhoneInputScreen> For more information about the XML API objects, see Aastra’s XML Developers Guide. RN-001029-05 REV 00 – 04.2010...

  • Page 46: Issues Resolved In Release 2.6

    Issues Resolved in Release 2.6 Issues Resolved in Release 2.6 This section describes the issues resolved on the IP Phones in Release 2.6. The follow- ing table provides the issue number and a brief description of each fix. Note: Unless specifically indicated, these resolved issues apply to all phone models. Issue Number Description of Fix CLN20865...
  • Page 47 180 after a 183. User Interface DEF17996 Intermittently, dial tone was heard in the background during an active call on Aastra phones. DEF19981 This is now corrected. A dial tone is no longer heard on the voice path of an active call.
  • Page 48 Issues Resolved in Release 2.6 Issue Number Description of Fix DEF21030 For Shared Call Appearance (SCA) lines, If a user pressed an intercom softkey or programmable key while an SCA line was already open, phone incorrectly closed the line instead of switching it to the intercom open line. This is now corrected.

  • Page 49: Contacting Aastra Telecom Support

    Contacting Aastra Telecom Support Contacting Aastra Telecom Support If you’ve read this release note, and consulted the Troubleshooting section of your phone model’s manual and still have problems, please contact Aastra Telecom Support via one of these methods: North America •...
  • Page 50 Disclaimer Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation.

This manual is also suitable for:

67xxi series9480i series9480i ct series67 series

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