NEC Univerge SV8100 General Description Manual page 129

UNIVERGE SV8100
MSG Key will Operate as Voice Mail Key
The system enhances a telephone MSG key function when connected to a system
which has Voice Mail installed. When an extension receives a Voice Mail, the MSG
key can be used to check the number of messages in Voice Mail or call the Voice Mail
to listen to the messages.
Voice Mail Message Indication on Line Keys
Voice Mail Message Indication on Line Keys indicates a new Voice Mail message on
Line Keys or DSS/BLF keys.
Voice Over
Voice Over lets a user interrupt a busy station user that is on another call. With Voice
Over, the busy extension user hears an alert tone followed by the voice of the
interrupting party. The extension user receiving the Voice Over can respond to the
interrupting party without being heard by the original caller. If desired, the user can
easily switch between their original caller and the interrupting co-worker. The original
caller and the interrupting party can never hear each other.
Voice Over could help a lawyer, for example, waiting for an urgent call. While on a
call with another client, the lawyer paralegal could announce the urgent call as soon
as it comes in. The lawyer could then give the paralegal instructions how to handle
the situation – all without the original client hearing the conversation.
Both multiline terminal users and 500/2500 set users can initiate and receive a Voice
Over.
To enable Voice Over, a multiline terminal can have a function key programmed for
Voice Over. In addition to one-touch Voice Over operation, the key shows the Voice
Over status as follows:
General Description Manual
When the key is . . .
Off
Flashing (Red)
On (Green)
You are . . .
Not using Voice Over
Listening to the interrupting party
Responding to the interrupting party
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