Troubleshooting - GE "ExecutiveSeries"USB2.0 HO97863 Instruction Manual

VIII. Troubleshooting
• Hub Not Seen
Make sure you have installed all Windows
updates and patches pertaining to USB.
These are available on Microsoft's
Make sure all cables are properly connected.
• Hub Not Working After Reboot
Unplug the uplink cable (and the AC adapter
cable if it is connected) from the hub. The up-
link cable is plugged into the "Upstream Port"
shown in section VI. Wait 2 seconds. Plug the
cable(s) back in.
• Hub Not Seen on a laptop
USB 2.0 Hubs may not work on all laptops.
Try the hub on a desktop computer to confirm
functionality of the hub. If this works, contact
your computer dealer.
If you continue to experience problems contact
customer support at
www.jascoproducts.com.
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