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Troubleshooting
Chapter
13
If you are having difficulty operating the Disklavier, see if any of the symptoms listed below
apply to your problem and follow the recommended remedy.
Power
Symptom
The Diskalvier does not turn on.
Control Unit
Symptom
The control unit does not appear to work correctly.
The control unit becomes hot.
Remote Control
Symptom
You cannot control the Disklavier using the remote
control.
Monitor Speaker
Symptom
No sound is heard from the monitor speaker.
132
Remedy
Make sure that the main switch on the power supply
unit is turned on.
Make sure that the AC power cable is securely
connected to a suitable AC wall outlet.
If the Disklavier still cannot be turned on, disconnect it
from the AC wall outlet, and consult your Disklavier
dealer.
Remedy
Turn off the control unit, wait 5 seconds, then turn it
back on. If the problem continues, consult your
Disklavier dealer.
Although the chassis of the control unit may become
hot while the Disklavier is turned on (also in the standby
mode), this is not a malfunction.
Remedy
Make sure that you are pointing the remote control at
the control unit's remote control sensor.
Make sure that you are within the remote control's
specified operating range (approx. 5 m (16.4 ft)).
Make sure that the remote control's batteries have
been installed correctly.
Check the condition of the remote control's batteries.
Remedy
Make sure that the POWER switch on the monitor
speaker is turned on.
Make sure that the monitor speaker is connected to the
OUTPUT jacks on the control unit with the supplied
speaker cord.
Make sure that the overall volume is adequately turned
up.
Make sure that the volume of the internal tone
generator, audio and voice are adequately turned up.
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