Panasonic WV-SW390 Series Operating Instructions Manual
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Panasonic WV-SW390 Series Operating Instructions Manual

Wv-sw390/wv-sc380 series
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WV-SC386
This manual covers the models: WV-SW390 Series (WV-SW396, WV-SW395, WV-SW396E, WV-SW395E) and
WV-SC380 Series (WV-SC386, WV-SC385, WV-SC384, WV-SC386E, WV-SC385E, WV-SC384E).
Before attempting to connect or operate this product, please read these instructions
carefully and save this manual for future use.
The model number is abbreviated in some descriptions in this manual.

Operating Instructions

WV-SW390 Series
Model No.
WV-SC380 Series
WV-SW396

Network Camera

LO CK
O P E N
WV-SC385

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Summary of Contents for Panasonic WV-SW390 Series

  • Page 1: Operating Instructions

    WV-SW396 WV-SC385 WV-SC386 This manual covers the models: WV-SW390 Series (WV-SW396, WV-SW395, WV-SW396E, WV-SW395E) and WV-SC380 Series (WV-SC386, WV-SC385, WV-SC384, WV-SC386E, WV-SC385E, WV-SC384E). Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use.

  • Page 2: About The User Manuals

    Preface Preface About the user manuals There are 2 sets of operating instructions for the WV-SW396, WV-SW395, WV-SC386, WV-SC385, WV-SC384 (P model), WV-SW396E, WV-SW395E, WV-SC386E, WV-SC385E, WV-SC384E (E model) as follows. • Installation Guide: Explains how to install and connect devices. When you use the WV-SW396/WV-SW396E or WV-SW395/WV-SW395E, refer to WV-SW396/ WV-SW395/WV-SW396E/WV-SW395E Installation Guide.

  • Page 3: Viewer Software

    Preface SDHC/SD memory card is described as SD card or SD memory card. Universal Plug and Play is described as UPnP™ or UPnP. Viewer software It is necessary to install the viewer software “Network Camera View 4S” to display images on a PC. This software can be installed directly from the camera or by selecting the [Install] button next to [Viewer Software] on the menu of the CD-ROM provided, and then following the on-screen instructions.

  • Page 4: Table Of Contents

    Table of Contents Table of Contents 1 Monitor images on a PC ................7 Monitor images from a single camera ................7 About the “Live” page ....................10 Monitor images from multiple cameras ................17 2 Monitor images on a cellular phone/mobile terminal ......18 Monitor images on a cellular phone ................18 Monitor images on a mobile terminal ................21 3 Record images on the SD memory card manually ......27...
  • Page 5 Configure the VMD settings [VMD area] ..............137 13.8 Configuration of the settings relating to the mail notification [Notification] ..141 13.9 Configure the settings relating to Panasonic alarm protocol [Notification] ...143 14 Configure the setting relating to the image recognition [Advanced func.] .....................146 14.1 Configure the settings relating to the XML notification [XML notification] .....146...
  • Page 6 Table of Contents 16.2 Configure the settings relating to the FTP server [FTP] ...........156 16.3 Configure the settings relating to the NTP server [NTP] ...........157 17 Configuring the network settings [Network] ........160 17.1 Configure the network settings [Network] ..............160 17.2 Configure the HTTPS settings ..................168 17.2.1 Generation of the CRT key (SSL encryption key) ............169...

  • Page 7: Monitor Images On A Pc

    The following are descriptions of how to monitor images from the camera on a PC. 1.1 Monitor images from a single camera Start up the web browser. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the browser. •...
  • Page 8 1 Monitor images on a PC Press the [Enter] key on the keyboard. → The “Live” page will be displayed. Refer to page 10 for further information about the “Live” page. When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live images for the user name and password entries.
  • Page 9 1 Monitor images on a PC When “On” is selected for “H.264 transmission” (or “MPEG-4 transmission”): SW395 SC385 max. 10 fps (1280x960, 1280x720, 800x600) max. 15 fps (Other image capture sizes) SW396 SC386 SC384 max. 5 fps When “Off” is selected for “H.264 transmission” (or “MPEG-4 transmission”): max.

  • Page 10: About The "Live" Page

    1 Monitor images on a PC 1.2 About the “Live” page [select language] pull-down menu The camera’s display language can be selected. The default language can be set in the [Language] in the [Basic] settings. (®page 49) [Setup] button Displays the setup menu. The button will turn green and the setup menu will be displayed. [Live] button Display the “Live”...
  • Page 11 1 Monitor images on a PC • [2] button: The letter “2” will turn green and images in the main area will be displayed in accordance with the setting of “H.264(2)” (or “MPEG-4(2)”). (®page 80, page 86) [Image capture size] buttons These buttons will be displayed only when a JPEG image is displayed.
  • Page 12 1 Monitor images on a PC [Zoom] buttons • : Click this button to adjust the zoom ratio to the “Wide” side. • : Click this button to set the zoom ratio to x1.0. • : Click this button to adjust the zoom ratio to the “Tele” side. [Focus] buttons •...
  • Page 13 1 Monitor images on a PC – when there are many moving objects other than the subject – when there is a change to the axis of the camera’s lens – when the subject moves directly underneath the camera – when there is harsh flickering –...
  • Page 14 1 Monitor images on a PC Control pad/buttons • : Left-click on the control pad to adjust the horizontal/vertical position of the camera (panning/tilting). Panning/tilting speed will be faster if a clicked point gets farther from the center point of the control pad. It is also possible to pan/tilt the camera by dragging the mouse.
  • Page 15 1 Monitor images on a PC Audio output button Turns on/off the audio transmission (play audio from the PC on the unit speaker). This button will be displayed only when “Audio output”, “Interactive(Full-duplex)” or “Interactive(Half-duplex)” is selected for “Audio transmission/reception” on the setup menu. (®page 124) The button will blink during the audio transmission.
  • Page 16 1 Monitor images on a PC • Depending on the PC in use, screen tearing* may occur when the shooting scene drastically changes due to the GDI restrictions of the OS. *A phenomenon in which portions of the screen are displayed out of alignment Only operable by users whose access level is “1.

  • Page 17: Monitor Images From Multiple Cameras

    When displaying images on a 4-screen, panning, tilting and zooming operations become available only for images from the Panasonic PTZ cameras. Refer to the [Readme] file on the provided CD-ROM for further information about the compatible PTZ cameras and their versions. Or refer to our website (http://panasonic.net/pss/security/support/info.html) for further information about the supported...

  • Page 18: Monitor Images On A Cellular Phone/Mobile Terminal

    2 Monitor images on a cellular phone/mobile terminal 2 Monitor images on a cellular phone/mobile terminal 2.1 Monitor images on a cellular phone It is possible to connect to the camera using a cellular phone via the Internet and monitor images (JPEG only) from the camera on the screen of the cellular phone.
  • Page 19 2 Monitor images on a cellular phone/mobile terminal Access to “http://IP address/mobile” or “http://Host name registered in the DDNS server/mobile” using a cellular phone. → Images from the camera will be displayed. Functions Outline of functions A Pan/tilt Controls the camera direction. The camera will pan or tilt to each direction by pressing the corresponding dial key.
  • Page 20 2 Monitor images on a cellular phone/mobile terminal Functions Outline of functions D Resolution control Changes the image capture size by pressing the dial key “0”. • Changes the image capture size Image in the aspect ratio of “4:3” between 320x240 (default) and 640x480.

  • Page 21: Monitor Images On A Mobile Terminal

    2 Monitor images on a cellular phone/mobile terminal • Depending on the cellular phone in use, larger size images may not be displayed. In this case, selecting “Low” for “Image quality setting” of “JPEG” (®page 76) may sometimes solve this problem. •...
  • Page 22 2 Monitor images on a cellular phone/mobile terminal Access to “http://IP address/cam” or “http://Host name registered in the DDNS server/cam” using a mobile terminal. → Images from the camera will be displayed. Pan/Tilt Press the button to display the buttons used to operate pan/tilt on the screen. The pan/tilt can be adjusted in each direction with the , and buttons.
  • Page 23 2 Monitor images on a cellular phone/mobile terminal Zoom display The camera’s zoom can be operated with the , and buttons. Focus display Press the button to display the buttons used to operate the focus on the screen. The camera’s focus can be operated with the , and buttons.
  • Page 24 2 Monitor images on a cellular phone/mobile terminal Changing the resolution Press the button to display the buttons used to select the resolution on the screen. The resolution can be changed by selecting a resolution setting from the buttons. • Image in the aspect ratio of “4:3”...
  • Page 25 2 Monitor images on a cellular phone/mobile terminal Note • Depending on the model of mobile terminal used, the size of the image may not change even if the resolution setting has been changed. Preset Press the button to display the buttons used to select the preset position on the screen. Camera images are displayed of the registered preset camera directions according to the preset numbers selected from the buttons.
  • Page 26 2 Monitor images on a cellular phone/mobile terminal AUX control Press the button to display the buttons used to operate the AUX output on the screen. The AUX output terminals can be controlled with the buttons. This function is only displayed when [Terminal 3] is set to [AUX output] on the settings menu. (®Page 129) Note •...

  • Page 27: Record Images On The Sd Memory Card Manually

    3 Record images on the SD memory card manually 3 Record images on the SD memory card manually Images displayed on the “Live” page can be recorded on the SD memory card manually. This button is operable only when “Manual” is selected for “Save trigger” on the [SD memory card] tab of the “Basic” page of the setup menu.
  • Page 28 3 Record images on the SD memory card manually Note • Image data saved on Drive B can be obtained by executing “Access img.” on the [SD memory card] tab and logging in from the user authentication window. (®page 61) The destination directory to which data are to be saved is a fixed directory on Drive B.

  • Page 29: Action At An Alarm Occurrence

    VMD alarm: When motion is detected in the set VMD area, the alarm action will be performed. *VMD stands for “Video Motion Detection”. • Command alarm: When a Panasonic alarm protocol is received from the connected device via a network, the alarm action will be performed. •...
  • Page 30 When “On” is selected for “Panasonic alarm protocol”, the connected Panasonic device will be notified that the camera is in the alarm state. The settings for Panasonic alarm protocol can be configured in the Panasonic alarm protocol section of the [Notification] tab of the [Alarm] page. (®page 143)

  • Page 31: Transmit Images Onto An Ftp Server

    5 Transmit images onto an FTP server 5 Transmit images onto an FTP server Images can be transmitted to an FTP server. By configuring the following settings, transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available. IMPORTANT •...

  • Page 32: Save Images On The Sd Memory Card When Images Fail To Transmit Using The Ftp Periodic Image Transmission Function

    SD memory card. It is possible to select a trigger to save images on the SD memory card on the [SD memory card] tab of the “Basic” page. (®page 54) To use the SD memory recording function featured in Panasonic network disk recorder, select “Off” for “FTP periodic image transmission” (®page 192) and “FTP error” for “Save trigger” (®page 56).

  • Page 33: Display The Log List

    6 Display the log list 6 Display the log list The setting items of the cameras will be displayed in list form. • Alarm log: Logs of the alarm occurrences such as time and date of the alarm occurrences and the alarm type will be displayed.
  • Page 34 6 Display the log list Click the [List] button. → The log list will be displayed in a newly opened window (log list window). Number of the listed logs IMPORTANT • Only a single user can operate the log list window. Other users cannot access the log list window. Note •...

  • Page 35: About The Log List Window

    6 Display the log list About the log list window Number of the listed logs Total number of the logs of the selected log type and a number of the log being displayed on the top of the log list will be displayed. Note •...
  • Page 36 6 Display the log list • COM: Alarm by command alarm • : Alarm by auto track alarm SW396 SC386 [SD memory card] Available capacity and the original capacity of the SD memory card will be displayed. The displayed descriptions are the same descriptions displayed as “Remaining capacity” on the [SD memory card] tab.

  • Page 37: Playback Of Images On The Sd Memory Card

    7 Playback of images on the SD memory card 7 Playback of images on the SD memory card When clicking a time and date listed on the log list window, the “Live” page will turn to the “Playback” page. When images associated with the clicked time and date are on the SD memory card, the first image of them will be displayed.

  • Page 38: About The Playback Page

    7 Playback of images on the SD memory card 7.1 About the playback page Number of images When clicking a time and date listed on the log list window, total number of images associated with the clicked time and date, and the number of the currently displayed image will be displayed. Note •...
  • Page 39 7 Playback of images on the SD memory card When the mouse button is released, the increment of the image number will stop and the image number displayed at the moment when the mouse button is released will be displayed. [LAST] button The last image will be displayed.

  • Page 40: Download The Images (When "H.264" Is Selected For "Recording Format" Of The Sd Memory Card)

    7 Playback of images on the SD memory card 7.2 Download the images (When “H.264” is selected for “Recording format” of the SD memory card) IMPORTANT • Depending on the network environment, download of video data may fail. To play back video data recorded on the SD memory card, download the desired data, and save the data on the PC.
  • Page 41 7 Playback of images on the SD memory card Select the image to be downloaded, and then click the [OK] button. → Image saved at the clicked time and date will be downloaded. Note • When the [Cancel] button is clicked in the process of the download, the download will be canceled. In this case, images already downloaded before clicking the [Cancel] button will be saved on the PC.

  • Page 42: About The Network Security

    8 About the network security 8 About the network security 8.1 Equipped security functions The following security functions are featured in this camera. Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and/or the user authentication to “On”.

  • Page 43: Display The Setup Menu From A Pc

    9 Display the setup menu from a PC 9 Display the setup menu from a PC The settings of the camera can be configured on the setup menu. IMPORTANT • The setup menu is only operable by users whose access level is “1. Administrator”. Refer to page 150 for how to configure the access level.
  • Page 44 9 Display the setup menu from a PC → The setup menu will be displayed. Refer to page 47 for further information about this menu. Operating Instructions...

  • Page 45: How To Operate The Setup Menu

    9 Display the setup menu from a PC 9.2 How to operate the setup menu Menu buttons Setup page Click the desired button in the frame on the left of the window to display the respective setup menu. When there are tabs at the top of the “Setup” page displayed in the frame on the right of the window, click the desired tab to display and configure the setting items relating to the name of the tab.
  • Page 46 9 Display the setup menu from a PC When completing the setting items in field A, click the [Set] button (B) below field (A). The edited settings in field A will not be applied unless the [Set] button (B) below field (A) is clicked. In the same manner as above, click the [Set] button (D) below field C when completing the setting items in field C.

  • Page 47: About The Setup Menu Window

    9 Display the setup menu from a PC 9.3 About the setup menu window [Setup] button Display the “Setup” page. [Live] button Display the “Live” page. [Basic] button Displays the “Basic” page. The basic settings such as time and date and camera title, and the settings relating to the SD memory card can be configured on the “Basic”...
  • Page 48 9 Display the setup menu from a PC [User mng.] button Displays the “User mng.” page. The settings relating to the authentication such as users and PCs restrictions for accessing the camera can be configured on the “User mng.” page. (®page 150) [Server] button Displays the “Server”...

  • Page 49: Configure The Basic Settings Of The Camera [Basic]

    10 Configure the basic settings of the camera [Basic] 10 Configure the basic settings of the camera [Basic] The basic settings such as camera title, time and date, SD memory card and the logs can be configured on the “Basic” page. The “Basic” page has 3 tabs; the [Basic] tab, the [SD memory card] tab and the [Log] tab. 10.1 Configure the basic settings [Basic] Click the [Basic] tab on the “Basic”...
  • Page 50 10 Configure the basic settings of the camera [Basic] – : WV-SW395 SW395 – : WV-SC386 SC386 – : WV-SC385 SC385 – : WV-SC384 SC384 [Date/time] Enter the current time and date. When “12h” is selected for “Time display format”, “AM” or “PM” can be selected. •...
  • Page 51 10 Configure the basic settings of the camera [Basic] • Default: Off Note SC384 • When moving the camera to a preset position, the characters configured for “Camera title on screen” will be deleted, and the preset ID will be displayed instead. [Camera title on screen (0-9, A-Z)] Enter a character string to be displayed on the image.
  • Page 52 10 Configure the basic settings of the camera [Basic] Note • Link indicator (orange): This indicator will light when communication with the connected device is available. • Access indicator (green): This indicator will light when accessing a network. • Live indicator (Red/Orange/Green): The live indicator will light or blink as follows depending on the camera status.
  • Page 53 10 Configure the basic settings of the camera [Basic] IMPORTANT • It is impossible to display images and to receive/transmit audio between the camera and the PC when the viewer software “Network Camera View 4S” is not installed on the PC. •...

  • Page 54: Configure The Settings Relating To The Sd Memory Card [Sd Memory Card]

    10 Configure the basic settings of the camera [Basic] 10.2 Configure the settings relating to the SD memory card [SD memory card] Click the [SD memory card] tab on the “Basic” page. (®page 43, page 45) The settings relating to the SD memory card can be configured on this page. Operating Instructions...

  • Page 55: Sd Memory Card

    When “H.264” is selected, the priority band may not be maintained if “H.264/MPEG-4(2)” is selected for “Priority stream” - “Stream type” on the [System] tab of the “User mng.” page. • When using the SD memory recording function of a Panasonic network disk recorder, select “JPEG” for “Recording format”. •...
  • Page 56 Common [Remaining capacity notification] When the mail notification function or the Panasonic alarm protocol function is used to provide notification of the remaining capacity of the SD memory card, select a level to be notified at from the following. 50%/ 20%/ 10%/ 5%/ 2% •...
  • Page 57 10 Configure the basic settings of the camera [Basic] [File name] Enter the file name used for the image to be saved on the SD memory card. The file name will be as follows. • File name: [“Entered file name” + “Time and date (year/ month/ day/ hour/ minute/ second)”] + “Serial number”...

  • Page 58: Frame Rate

    10 Configure the basic settings of the camera [Basic] H.264 recording This setting is available only when “H.264” is selected for “Recording format” of the SD memory card. When the second [Set] button on the “Setup” page is clicked, the settings for “H.264 recording” will be displayed on the bottom of the tab.
  • Page 59 Save/obtain images in accordance with the schedule settings – Save/obtain the alarm logs, the manual/schedule logs, the FTP error logs and the system logs – Save/obtain images recorded using the SD memory recording function of Panasonic network disk recorder – Play/download images on the SD memory card •...
  • Page 60 10 Configure the basic settings of the camera [Basic] (except miniSD card and microSD card) • Use a SD memory card formatted compliant with the SD memory card standard at the default. SD memory card images [Access img.] Images on the SD memory card can be obtained. Click the [Execute] button. Refer to page 61 for how to access images.

  • Page 61: Access Copy Images Saved On The Sd Memory Card Onto The Pc [Sd Memory Card Images]

    10 Configure the basic settings of the camera [Basic] 10.3 Access copy images saved on the SD memory card onto the PC [SD memory card images] Click the [SD memory card] tab on the “Basic” page. (®page 43, page 45) The following are descriptions of how to copy images saved on the SD memory card onto the PC.
  • Page 62 10 Configure the basic settings of the camera [Basic] Possible number of JPEG images that can be saved on the SD memory card (as indications) IMPORTANT • The numbers on the following table are just indications. They are not actual numbers of images that can be saved on the SD memory card.
  • Page 63 10 Configure the basic settings of the camera [Basic] Image capture size: 1280x720 Image quality Capacity of SD memory card 0 Super fine 1 Fine 32 GB 76,800 102,400 128,000 140,800 166,400 16 GB 38,400 51,200 64,000 70,400 83,200 8 GB 19,200 25,600 32,000...
  • Page 64 10 Configure the basic settings of the camera [Basic] Image capture size: 800x600 SW396 SW395 SC386 SC385 Image quality Capacity of SD memory card 0 Super fine 1 Fine 32 GB 102,400 160,000 192,000 243,200 281,600 16 GB 51,200 80,000 96,000 121,600 140,800...
  • Page 65 10 Configure the basic settings of the camera [Basic] Image capture size: VGA Image quality Capacity of SD memory card 0 Super fine 1 Fine 32 GB 160,000 224,000 256,000 288,000 320,000 16 GB 80,000 112,000 128,000 144,000 160,000 8 GB 40,000 56,000 64,000...
  • Page 66 10 Configure the basic settings of the camera [Basic] Image capture size: 640x360 Image quality Capacity of SD memory card 0 Super fine 1 Fine 32 GB 192,000 281,600 332,800 358,400 409,600 16 GB 96,000 140,800 166,400 179,200 204,800 8 GB 48,000 70,400 83,200...
  • Page 67 10 Configure the basic settings of the camera [Basic] Image capture size: QVGA Image quality Capacity of SD memory card 0 Super fine 1 Fine 32 GB 384,000 416,000 432,000 448,000 480,000 16 GB 192,000 208,000 216,000 224,000 240,000 8 GB 96,000 104,000 108,000...
  • Page 68 10 Configure the basic settings of the camera [Basic] Image capture size: 320x180 Image quality Capacity of SD memory card 0 Super fine 1 Fine 32 GB 460,800 524,800 563,200 576,000 614,400 16 GB 230,400 262,400 281,600 288,000 307,200 8 GB 115,200 131,200 140,800...

  • Page 69: Configure The Settings Relating To The Logs [Log]

    10 Configure the basic settings of the camera [Basic] 10.4 Configure the settings relating to the logs [Log] Click the [Log] tab on the “Basic” page. (®page 43, page 45) The settings relating to the log list can be configured in this section. Alarm Settings for the alarm log list can be performed.
  • Page 70 10 Configure the basic settings of the camera [Basic] • Schedule saving is available only when “H.264” is selected for “Recording format”. FTP error Perform the settings for the FTP error log list. Select “On” or “Off” and designate the destination folder in the same manner as for “Alarm”. IMPORTANT •...

  • Page 71: How The Logs And Images Are Saved Depending On The Settings For "Alarm

    10 Configure the basic settings of the camera [Basic] 10.4.1 How the logs and images are saved depending on the settings for “Alarm” [Log] tab [SD memory card] tab Logs and associated images Alarm: Save SD memory Save trigger logs card Alarm input •...

  • Page 72: How The Logs And Images Are Saved Depending On The Settings For "Manual/Schedule

    10 Configure the basic settings of the camera [Basic] 10.4.2 How the logs and images are saved depending on the settings for “Manual/Schedule” [Log] tab [SD memory card] tab Manual/ Logs and associated images SD memory Schedule: Save trigger Overwrite card Save logs Manual/...
  • Page 73 10 Configure the basic settings of the camera [Basic] [Log] tab [SD memory card] tab Manual/ Logs and associated images SD memory Schedule: Save trigger Overwrite card Save logs Manual/ • Logs: Will not be saved. Schedule • Images: Will be saved. When the remaining capacity of the SD memory card becomes insufficient, the older images will be overwritten by the newer images.

  • Page 74: How The Logs And Images Are Saved Depending On The Settings For "Ftp Error

    10 Configure the basic settings of the camera [Basic] 10.4.3 How the logs and images are saved depending on the settings for “FTP error” [Log] tab [SD memory card] tab Logs and associated images FTP error: SD memory Save trigger Save logs card FTP error...

  • Page 75: Configure The Settings Relating To Images And Audio [Image/Audio]

    11 Configure the settings relating to images and audio [Image/Audio] 11 Configure the settings relating to images and audio [Image/Audio] The settings relating to JPEG, H.264 and MPEG-4 images such as the settings of image quality, audio, etc. can be configured on this page. The “Image/Audio”...

  • Page 76: Configure The Settings Relating To Jpeg Images [Jpeg/H.264] (Or [Jpeg/Mpeg-4])

    11 Configure the settings relating to images and audio [Image/Audio] 11.2 Configure the settings relating to JPEG images [JPEG/H.264] (or [JPEG/MPEG-4]) Click the [JPEG/H.264] tab (or [JPEG/MPEG-4] tab) on the “Image/Audio” page. (®page 43, page 45) JPEG Configure the settings such as “Refresh interval (JPEG)*”, “Image capture size” and “Image quality” on this section.

  • Page 77: Image Quality Setting

    11 Configure the settings relating to images and audio [Image/Audio] • Default: 1280x960 [Image quality] Select the image quality of JPEG images displayed initially on the “Live” page. • Default: Quality1 [Image quality setting] Select two types of image quality of JPEG images for each image capture size. 0 Super fine/ 1 Fine/ 2/ 3/ 4/ 5 Normal/ 6/ 7/ 8/ 9 Low •...

  • Page 78: Configure The Settings Relating To H.264 Images [Jpeg/H.264]

    11 Configure the settings relating to images and audio [Image/Audio] 11.3 Configure the settings relating to H.264 images [JPEG/H.264] Click the [JPEG/H.264] tab on the “Image/Audio” page. (®page 43, page 45) [JPEG/H.264] tab will be displayed when “H.264” is selected for “Video encoding format”. Operating Instructions...
  • Page 79 11 Configure the settings relating to images and audio [Image/Audio] Configure the settings relating to H.264 image such as “Max bit rate (per client)”, “Image capture size”, “Image quality”, etc. in this section. Refer to page 84 and page 76 for the settings relating to MPEG-4 images and JPEG images respectively.
  • Page 80 11 Configure the settings relating to images and audio [Image/Audio] [Video encoding format] Select “H.264” for the video encoding format. • H.264: H.264 will be set for the video encoding format. The subsequent setting items will be for H.264. The tab name will be changed to [JPEG/H.264].
  • Page 81 11 Configure the settings relating to images and audio [Image/Audio] – H.264(2): QVGA/ 800x600 When “16:9” is selected for “Aspect ratio” – H.264(1): 320x180/ 640x360/ 1280x720 – H.264(2): 320x180/ 640x360 • Default: – H.264(1): 1280x960 – H.264(2): VGA [Transmission priority] Select a transmission priority for H.264 images from the following.
  • Page 82 11 Configure the settings relating to images and audio [Image/Audio] [Image quality] Select the image quality of H.264 images from the following. Low(Motion priority)/ Normal/ Fine(Image quality priority) • Default: Normal Note • When “Constant bit rate” or “Best effort” is selected for “Transmission priority”, this setting is available. [Refresh interval] Select an interval (I-frame interval;...
  • Page 83 11 Configure the settings relating to images and audio [Image/Audio] Note • Enter a multicast IP address after checking available multicast address. [Multicast port] Enter the multicast port number (used to transmit images from the camera). • Available port number: 1024 - 50000 (Only even numbers are available.) •...

  • Page 84: Configure The Settings Relating To Mpeg-4 Images [Jpeg/Mpeg-4]

    11 Configure the settings relating to images and audio [Image/Audio] 11.4 Configure the settings relating to MPEG-4 images [JPEG/MPEG-4] Click the [JPEG/MPEG-4] tab on the “Image/Audio” page. (®page 43, page 45) The [JPEG/MPEG-4] tab will be displayed when “MPEG-4” is selected for “Video encoding format”. (®page 78) Operating Instructions...
  • Page 85 11 Configure the settings relating to images and audio [Image/Audio] Configure the settings relating to MPEG-4 image such as “Max bit rate (per client)*”, “Image capture size”, “Image quality”, etc. in this section. Refer to page 76 and page 78 for the settings relating to JPEG images and H.264 images respectively.
  • Page 86 11 Configure the settings relating to images and audio [Image/Audio] MPEG-4(1) / MPEG-4(2) [MPEG-4 transmission] Select “On” or “Off” to determine whether or not to transmit MPEG-4 images. • On: Transmits MPEG-4 images. • Off: Does not transmit MPEG-4 images. •...
  • Page 87 11 Configure the settings relating to images and audio [Image/Audio] [Frame rate*] Select a frame rate for MPEG-4 images from the following. 1fps/ 3fps/ 5fps*/ 7.5fps*/ 10fps*/ 12fps*/ 15fps*/ 20fps*/ 30fps* • Default: 30fps* Note • When “Frame rate” is selected for “Transmission priority”, this setting is available. •...
  • Page 88 11 Configure the settings relating to images and audio [Image/Audio] • Multicast: Unlimited number of users can access a single camera concurrently. Complete the entry field of “Multicast address”, “Multicast port” and “Multicast TTL/HOPLimit” when transmitting MPEG-4 images with multicast. * Refer to page 7 for further information about the maximum concurrent access number.
  • Page 89 11 Configure the settings relating to images and audio [Image/Audio] [Smoother live video display on the browser (buffering)] Perform settings to display camera images on the viewer software. • On: Images are temporarily stored on the computer and are displayed smoother. •...

  • Page 90: Configure The Settings Relating To The Camera Operations [Cam. Function]

    11 Configure the settings relating to images and audio [Image/Audio] 11.5 Configure the settings relating to the camera operations [Cam. Function] Click the [Cam. Function] tab on the “Image/Audio” page. (®page 43, page 45) Configure the settings relating to camera operations. [Home position] A preset position (®page 108) can be set as the home position.

  • Page 91: Image Hold

    11 Configure the settings relating to images and audio [Image/Audio] [Self return time] Select a waiting time (amount of time until the camera starts the selected operation after the end of the manual operations) from the following. 10s/ 20s/ 30s/ 1min/ 2min/ 3min/ 5min/ 10min/ 20min/ 30min/ 60min •...

  • Page 92: Tilt Angle

    11 Configure the settings relating to images and audio [Image/Audio] • On (Max X432) : Images can be zoomed in on with the optical zoom (1x - 18x), extra SW395 SC385 optical zoom (up to 36x) and the electronic zoom (higher zoom factors, up to 432x). •...
  • Page 93 11 Configure the settings relating to images and audio [Image/Audio] Note SC385 SC384 • When using an inner cover (WV-Q157 or an accessory of optional mount bracket), upper side of images will be hidden (become black) when the tilt angle of the camera is almost level. (When “–5°” is selected for “Tilt Angle”...

  • Page 94: Configure The Settings Relating To Images And The Preset Positions [Image/Position]

    11 Configure the settings relating to images and audio [Image/Audio] 11.6 Configure the settings relating to images and the preset positions [Image/Position] Click the [Image/Position] tab on the “Image/Audio” page. (®page 43, page 45) When the [Setup>>] button of each setting item is clicked, the detailed settings menu will be displayed in a newly opened window.

  • Page 95: Configure The Settings Relating To Image Quality ("Image Adjust" Setup Menu) (Wv-Sw396/ Wv-Sw395/Wv-Sc386/Wv-Sc385)

    11 Configure the settings relating to images and audio [Image/Audio] [Patrol] SW396 SC386 Click the [Setup>>] button to display the setup menu that can configure the settings relating to the patrol function. The setup menu will be displayed in a newly opened window. (®page 113) [Auto track] SW396 SC386...
  • Page 96 11 Configure the settings relating to images and audio [Image/Audio] The settings relating to image quality can be configured with the setup menu displayed in a newly displayed window. When the values are changed, the changed values will be applied to the currently displayed image on the [Image/Position] tab.
  • Page 97 11 Configure the settings relating to images and audio [Image/Audio] [Super Dynamic(SD)] Select “On” or “Off” to determine whether or not to activate the super dynamic function. Refer to the description “Super Dynamic function” about the super dynamic function. • On: The super dynamic function will work.
  • Page 98 11 Configure the settings relating to images and audio [Image/Audio] • Off: The interactive control with face detection will not work. • Default: Off Note • When “Off” is selected for “Super Dynamic(SD)”, the interactive control with face detection is deactivated.

  • Page 99: Auto Slow Shutter

    11 Configure the settings relating to images and audio [Image/Audio] [AGC] Select a method of gain adjustment from the following. • On(High)/ On(Mid)/ On(Low): When the luminance of the subject becomes darker, gain will be automatically increased and screen will become brighter. “High”, “Mid” and “Low” are indications of gain level.

  • Page 100: Dwell Time

    11 Configure the settings relating to images and audio [Image/Audio] – High: Switches from the color mode to the black & white mode when the ambient brightness (illuminance) of the camera is approx. 6 lx or less. – Low: Switches from the color mode to the black & white mode when the ambient brightness (illuminance) of the camera is approx.

  • Page 101: Configure The Settings Relating To Image Quality ("Image Adjust" Setup Menu) (Wv-Sc384 Only)

    11 Configure the settings relating to images and audio [Image/Audio] [DNR] The digital noise reduction function reduces noise automatically under the condition of low illuminance. Select an effect level “High” or “Low” for the digital noise reduction. • High: High DNR, increases afterimage •...
  • Page 102 11 Configure the settings relating to images and audio [Image/Audio] displayed window. When the values are changed, the changed values will be applied to the currently displayed image on the [Image/Position] tab. [Wide dynamic range (WDR)] Select “On” or “Off” to determine whether or not to activate the wide dynamic range function. This function compensates brightness so that it produces clearer images even if objects have various illumination intensities.
  • Page 103 11 Configure the settings relating to images and audio [Image/Audio] Note • When the wide dynamic range function is activated, noise may be increased in the dark area of the object. • When “Outdoor scene” or “Indoor scene” is selected for “Light control mode”, this setting is available. [Face WDR] The “Face WDR”...
  • Page 104 11 Configure the settings relating to images and audio [Image/Audio] • Outdoor scene: Depending on the brightness level (illuminance), the iris will automatically be controlled together with the shutter speed adjustment to control light. When shooting a bright subject such as outdoor, etc., select this parameter.
  • Page 105 11 Configure the settings relating to images and audio [Image/Audio] • ATW1: Selects the automatic tracing white balance mode. The camera will constantly check the color temperature of the light source and adjust the white balance automatically. Operating color temperature range is approx.

  • Page 106: Set Mask Areas

    11 Configure the settings relating to images and audio [Image/Audio] [Pedestal level] Adjust the black level of images by moving the cursor. When the cursor is moved to the “+” direction, images will become brighter. When the cursor is moved to the “–” direction, images will be darker. Click the [Reset] button to reset the color to the default.
  • Page 107 11 Configure the settings relating to images and audio [Image/Audio] Click the [Start] button of “Mask area”. → Borders will appear and the image displayed on the [Image/Position] tab will be divided into 48 (6x8). Click the divided areas to be masked. →...

  • Page 108: Configure The Settings Relating To The Preset Positions ("Preset Position" Setup Menu)

    11 Configure the settings relating to images and audio [Image/Audio] IMPORTANT • When “16:9” is selected for the aspect ratio of JPEG/H.264, the image will be displayed clipped from the image of “4:3”. Therefore even when “16:9” is set, the brightness of the masked area will affect the image.

  • Page 109: Register The Preset Positions

    11 Configure the settings relating to images and audio [Image/Audio] SW396 SW395 SC386 SC385 SC384 IMPORTANT SW395 SC385 SC384 • When the zoom factor is 36x or more, the setting of the preset positions will become unavailable. • Preset position can be set to a maximum of 64 positions. SW396 SC386 •...

  • Page 110: Auto Focus

    11 Configure the settings relating to images and audio [Image/Audio] The settings for “Auto focus” and “Dwell time” can be configured for each position independently. Click the [Set] button. The settings for each item such as “Super Dynamic” can be configured for each position independently. The settings for “Super Dynamic”...

  • Page 111: Configure The Settings Relating To The Auto Pan Function ("Auto Pan" Setup Menu)

    11 Configure the settings relating to images and audio [Image/Audio] 5s/ 10s/ 20s/ 30s • Default: 10s [Super Dynamic] SW396 SW395 SC386 SC385 Select “On” or “Off” to determine whether to turn on or off the Super Dynamic function. This function can be applied to each preset position.
  • Page 112 11 Configure the settings relating to images and audio [Image/Audio] SW396 SC386 SW395 SC385 SC384 Position [Left end position setup] SW396 SC386 Move the camera to the desired point to be set as the left end position point of the auto panning using the control pad/buttons and adjust the image using the [Zoom] buttons and the [Focus] buttons.

  • Page 113: Configure The Settings Relating To Patrol ("Patrol" Setup Menu) (Wv-Sw396/Wv-Sc386)

    11 Configure the settings relating to images and audio [Image/Audio] [End position] SW395 SC385 SC384 Move the camera to the desired point to be set as the end point of the auto panning using the control pad/ buttons, and then click the [Set] button to register the position as the end position. Auto pan [Dwell time] Select a dwell time at the start point and the end point from the following.

  • Page 114: Patrol Setting

    11 Configure the settings relating to images and audio [Image/Audio] Here the information related to patrol is set. Patrol setting [Number of patrol pattern] Select the patrol pattern number. The length of patrol patterns that can be learned differs depending on the pattern number.

  • Page 115: Configure The Settings Relating To Auto Track ("Auto Track" Setup Menu) (Wv-Sw396/Wv-Sc386)

    11 Configure the settings relating to images and audio [Image/Audio] Note • The following are the camera operations that can be learned. – Start position operations pan/tilt/zoom/focus position/brightness – Camera operations pan/tilt/zoom/focus position/brightness/moving the preset position • The auto focus function cannot be used when performing patrol operations. As a characteristic of zoom lenses, when images are zoomed up from the “Wide”...
  • Page 116 11 Configure the settings relating to images and audio [Image/Audio] Here the information related to the auto track setting is set. Operating Instructions...
  • Page 117 11 Configure the settings relating to images and audio [Image/Audio] Auto track setting [Camera height] Select the height that the camera is installed to from the following. 2.5m(8.5ft)/2.75m(9.0ft)/3.0m(10.0ft)/3.25m(11.0ft)/3.5m(11.5ft)/3.75m(12.5ft)/4.0m(13.5ft)/4.25m(14.0ft)/ 4.5m(15.0ft)/4.75m(16.0ft)/5.0m(16.5ft)/5.5m(18.5ft)/6.0m(20.0ft)/6.5m(21.5ft)/7.0m(23.5ft)/7.5m(25.0ft)/ 8.0m(26.5ft)/8.5m(28.5ft)/9.0m(30.0ft)/9.5m(31.5ft)/10.0m(33.5ft)/12.0m(40.0ft)/14.0m(46.5ft)/16.0m(53.5ft)/ 18.0m(60.0ft)/20.0m(66.5ft)/22.0m(73.5ft)/24.0m(80.0ft)/26.0m(86.5ft)/28.0m(93.5ft)/30.0m(100.0ft) Default: 2.5m(8.5ft) The camera height setting is the tracking target’s and camera’s height (H1: 2.5m(8.5ft)-30.0m(100.0ft)), not Camera Within 2.5m(8.5ft) to 30.0m(100.0ft)

  • Page 118: Advanced Setting

    11 Configure the settings relating to images and audio [Image/Audio] Advanced setting [Zoom with auto track] Select the tracking zoom control from the following. Off: Zoom control is not performed. On(Continuous): Zoom control is performed. Default: On(Continuous) [Object size] Select an object size from the following. Small(1/4 of the image): The tracking target is enlarged to about 1/4 the size (lengthwise) of the monitor screen.
  • Page 119 When “On” (when there is an alarm area intrusion) is selected with “Auto track alarm”, the alarm area will become active. [Area No. notification] When “Panasonic alarm protocol notification >>” is clicked, the [Notification] tab of the “Alarm” page will be displayed. (®page 143) Note •...
  • Page 120 • In no event shall Panasonic System Networks Co., Ltd. be liable to any consequential inconvenience, or loss or damage, arising out of the settings or results of the Auto tracking system or face detection.

  • Page 121: Configure The Settings Relating To Direction ("Direction" Setup Menu) (Wv-Sw396/Wv-Sc386)

    11 Configure the settings relating to images and audio [Image/Audio] Click the “Set” button. Configure the settings of Camera 2 (IP address: 192.168.0.12), which receives notification commands from the other cameras. Display the “Alarm” screen from the “Alarm” page. (®page 129) From “Alarm”, set “Command alarm”...

  • Page 122: Configure The Settings Relating To The Privacy Zone ("Privacy Zone" Setup Menu)

    11 Configure the settings relating to images and audio [Image/Audio] [Close] button Click this button to close the “Direction setting” setup menu. 11.6.9 Configure the settings relating to the privacy zone (“Privacy zone” setup menu) Click the [Setup>>] button of “Privacy zone” on the [Image/Position] tab of the “Image/Audio” page (®page 94).

  • Page 123: Zone Setting

    11 Configure the settings relating to images and audio [Image/Audio] • Gray: The privacy zones will be displayed in gray. • Mosaic: The privacy zones will be displayed with a mosaic effect. SW396 SW395 SC386 SC385 • Off: Does not display the privacy zones. •...

  • Page 124: Configure The Settings Relating To Audio [Audio]

    11 Configure the settings relating to images and audio [Image/Audio] 11.7 Configure the settings relating to audio [Audio] Click the [Audio] tab on the “Image/Audio” page. (®page 43, page 45) The settings relating to audio can be configured on this page. Note •...
  • Page 125 11 Configure the settings relating to images and audio [Image/Audio] Note • The other i-PRO series products do not support “G.711” unless otherwise stated. (As of August, 2011) • G.711 is available only when “Mic input” is selected for “Audio transmission/reception”. [Audio bit rate] Select “16kbps”...
  • Page 126 11 Configure the settings relating to images and audio [Image/Audio] • Audio may temporarily be interrupted and noise may be heard when multiple users are accessing the camera concurrently. It may be possible to diminish the interruption or noise by setting a longer interval for “Audio output interval (PC to Camera)”.

  • Page 127: Configure The Multi-Screen Settings [Multi-Screen]

    12 Configure the multi-screen settings [Multi-screen] 12 Configure the multi-screen settings [Multi-screen] The cameras from which images are to be displayed on a multi-screen can be registered on the “Multi-screen” page. (®page 43, page 45) [IP address] Enter the IP address or the host name of the camera to be used for the multi-screen. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registered.

  • Page 128: Camera Title

    12 Configure the multi-screen settings [Multi-screen] • Available number of characters: 1 - 128 characters To access the cameras using the HTTPS protocol, enter as follows: Example of entry: https://192.168.0.10/ IMPORTANT • When accessing the camera using the HTTPS protocol, install the security certificate of the camera to display images on the monitor.

  • Page 129: Configure The Alarm Settings [Alarm]

    13 Configure the alarm settings [Alarm] 13 Configure the alarm settings [Alarm] The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence, the VMD area settings, and the alarm occurrence notification can be configured on this page. The “Alarm”...

  • Page 130: Configure The Settings Relating To The Camera Action On Alarm Occurrence [Alarm]

    Select “On” or “Off” to determine whether or not to receive the command alarm. The command alarm is the function that provides notification of a Panasonic protocol alarm from the other cameras. When “On” is selected, alarm actions will be performed between multiple cameras.
  • Page 131 13 Configure the alarm settings [Alarm] The settings relating to the camera action at an alarm occurrence can be configured in this section. Refer to pages 129, 133 and 136 for further information about the settings relating to the alarm, the alarm image and the alarm output terminal.

  • Page 132: Configure The Settings Relating To Preset Per Sender ("Preset Per Sender" Setup Menu) (Wv-Sw396/Wv-Sc386)

    13 Configure the alarm settings [Alarm] • Default: Off [Terminal alarm 3] Select an action to be taken when a terminal alarm 3 is detected from the following. • Off: Does not take any action even when a terminal alarm 3 is detected. •...

  • Page 133: Configure The Settings Relating To The Alarm Image [Alarm]

    13 Configure the alarm settings [Alarm] The sender's address for the command alarm, and the preset position for that address can be registered in this section. [Sender's address 1] - [Sender's address 8] Set the sender's IP address for the command alarm, and the preset position for that address. Up to 8 notification addresses can be set.
  • Page 134 13 Configure the alarm settings [Alarm] • When “Alarm input” or “Manual” is selected for “Save trigger” on the [SD memory card] tab, images will not be transmitted to the FTP server even when an alarm is detected. (®page 54) Alarm image [FTP >>] When “FTP >>”...

  • Page 135: Configure The Settings Relating To H.264 Recording [Alarm]

    13 Configure the alarm settings [Alarm] [Image capture size] Select the capture size of images to be transmitted to the FTP server or of an image to be attached to the alarm mail. When “4:3” is selected for “Aspect ratio” SC384 QVGA/ VGA/ 1280x960 When “4:3 (VGA)”...

  • Page 136: Configure The Settings Relating To The Alarm Output Terminal [Alarm]

    13 Configure the alarm settings [Alarm] [Post alarm (recording) duration] Set the duration to save image data on the SD memory card after an alarm occurrence. 10s/ 20s/ 30s/ 40s/ 50s/ 60s/ 120s/ 180s/ 240s/ 300s • Default: 30s * The actual recording time may sometimes be longer than the duration selected for this setting. [Recording (memory) size per an alarm] The capacity of the SD memory card used to record video data upon an alarm occurrence.

  • Page 137: Change The Aux Name [Alarm]

    13 Configure the alarm settings [Alarm] • Default: Close Note • When “Open” is selected, the alarm signal will be output for about 20 seconds when the power of the unit is turned on. [Pulse width] When “Pulse” is selected for “Alarm output”, select an alarm output terminal duration from the following. •...
  • Page 138 13 Configure the alarm settings [Alarm] The VMD areas can be set up to 4 areas for each preset position ( : maximum 64 SW395 SC385 SC384 preset positions/ : maximum 256 preset positions). When motion is detected in the set area, SW396 SC386 it will be regarded as an alarm.
  • Page 139 13 Configure the alarm settings [Alarm] The VMD information can be searched by some Panasonic network disk recorders. Refer to the operating instructions of the connected devices for further information about the functions and settings. • Default: Off Procedure for setting the VMD area Set the areas to activate the VMD function.
  • Page 140 [Area No. notification] When “Panasonic alarm protocol notification >>” is clicked, the [Notification] tab of the “Alarm” page will be displayed. (®page 143) Set the video motion detection area by dragging the mouse on the screen.

  • Page 141: Configuration Of The Settings Relating To The Mail Notification [Notification]

    13 Configure the alarm settings [Alarm] Click the [Set] button after completing the settings. IMPORTANT • The setting will not be applied unless the [Set] button is clicked. To invalidate the VMD area, click the [Set] button after selecting “Off” for “Status” of the VMD area to be invalidated.
  • Page 142 13 Configure the alarm settings [Alarm] [Mail notification] Select “On” or “Off” to determine whether or not to provide notification by e-mail according to the settings for the “Alarm” and “Diag.” checkboxes of “Destination of notification” below. – When an alarm is detected (“Alarm”) –...

  • Page 143: Configure The Settings Relating To Panasonic Alarm Protocol [Notification]

    The settings relating to Panasonic alarm protocol can be configured in this section. Panasonic alarm protocol notification [Panasonic alarm protocol] Select “On” or “Off” to determine whether or not to provide notification by Panasonic alarm protocol according to the settings for the “Alarm” and “Diag.” checkboxes of “Destination of notification” below. –...
  • Page 144 Default: 2 Destination of notification [Address 1] - [Address 8] Enter the destination IP address or host name of the Panasonic alarm protocol from the following. Up to 8 destination addresses can be registered. • [Alarm] checkbox: When the checkbox is selected, the Panasonic alarm notification will be provided upon an alarm occurrence.
  • Page 145 13 Configure the alarm settings [Alarm] track alarms are not implemented. When using auto track cooperation, set “Auto track alarm” to “On(In preset alarm area)” in the auto tracking settings. IMPORTANT • When entering the host name of the “Destination address”, the DNS settings on the [Network] tab of the “Network”...

  • Page 146: Configure The Setting Relating To The Image Recognition [Advanced Func.]

    14 Configure the setting relating to the image recognition [Advanced func.] 14 Configure the setting relating to the image recognition [Advanced func.] The settings relating to the XML notification and the settings relating to the face detection can be configured on the “Advanced func.”...

  • Page 147: Destination Address

    14 Configure the setting relating to the image recognition [Advanced func.] XML notification [XML notification] Select “On” or “Off” to determine whether or not to notify face detection information using XML. • Default: Off [Notification data] Select the type of data notification. Select one of the following. •...

  • Page 148: Configuration Of The Settings Relating To The Face Detection [Face Detection]

    14 Configure the setting relating to the image recognition [Advanced func.] [Password] Enter a password. • Available number of characters: 0 - 32 characters • Unavailable characters: " & • Default: None (blank) 14.2 Configuration of the settings relating to the face detection [Face detection] Click the [Face detection] tab on the “Advanced func.”...
  • Page 149 14 Configure the setting relating to the image recognition [Advanced func.] • Default: Off IMPORTANT SW396 SW395 SC386 SC385 • When privacy is set to mosaic, faces within the privacy zone may be detected. [XML notification] The destination settings of the face detection information can be configured. When clicking “XML notification >>”, the [XML notification] tab will be displayed.

  • Page 150: Configure The Settings Relating To The Authentication [User Mng.]

    15 Configure the settings relating to the authentication [User mng.] 15 Configure the settings relating to the authentication [User mng.] The settings relating to the authentication such as users and PCs restrictions for accessing the camera with a PC or cellular phone/mobile terminal can be configured on the “User mng.” page. The “User mng.”...

  • Page 151: Configure The Settings Relating To The Host Authentication [Host Auth.]

    15 Configure the settings relating to the authentication [User mng.] Note • When the [Authentication] setting has been changed, close the web browser, and then access the camera again. • For other devices such as other i-PRO series cameras or network disk recorders, unless otherwise stated, Digest authentication is not supported.

  • Page 152: Configure The Settings Relating To The Priority Stream [System]

    15 Configure the settings relating to the authentication [User mng.] The restriction settings of PCs (IP address) from accessing the camera can be configured on this page. [Host auth.] Select “On” or “Off” to determine whether or not to authenticate the host. •...

  • Page 153: Stream Type

    15 Configure the settings relating to the authentication [User mng.] The description below is the configuration of the priority stream that can transmit images without deteriorating the image quality and refresh interval even when multiple users access concurrently. Priority stream [Activation] Select “On”...
  • Page 154 15 Configure the settings relating to the authentication [User mng.] 0.1fps / 0.2fps / 0.33fps / 0.5fps / 1fps / 2fps / 3fps / 5fps / 6fps*/ 10fps*/ 12fps* / 15fps* / 30fps* • Default: 1fps Note • When “On” is selected for “H.264 (MPEG-4) transmission”, the transmission interval may be longer than the set value when any value with an asterisk (*) on the right is selected.

  • Page 155: Configure The Settings Of The Servers [Server]

    16 Configure the settings of the servers [Server] 16 Configure the settings of the servers [Server] The settings relating to the mail server, the FTP server and the NTP server can be configured on this page. The “Server” page has 3 tabs; the [Mail] tab, the [FTP] tab and the [NTP] tab. 16.1 Configure the settings relating to the mail server [Mail] Click the [Mail] tab on the “Server”...

  • Page 156: Configure The Settings Relating To The Ftp Server [Ftp]

    16 Configure the settings of the servers [Server] IMPORTANT • When entering the host name for “SMTP server address” or “POP server address”, it is necessary to configure the DNS settings on the [Network] tab of the “Network” page. (®page 160) [Authentication] •...

  • Page 157: Configure The Settings Relating To The Ntp Server [Ntp]

    16 Configure the settings of the servers [Server] [FTP server address] Enter the IP address or the host name of the FTP server. • Available number of characters: 1 - 128 characters • Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hyphen (-).
  • Page 158 16 Configure the settings of the servers [Server] IMPORTANT • Use an NTP server when the more accurate time & date setting is required for the system operation. [Time adjustment] Select the time adjustment method from the following. Time adjusted by the selected method will be used as the standard time of the camera.

  • Page 159: Time Zone

    16 Configure the settings of the servers [Server] 20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 161, 162, 443, 995, 10669, 10670 [Time adjustment interval] Select an interval (1 - 24 hours: in 1 hour intervals) of synchronization with the NTP server. •...

  • Page 160: Configuring The Network Settings [Network]

    17 Configuring the network settings [Network] 17 Configuring the network settings [Network] The network settings and the settings relating to DDNS (Dynamic DNS) and SNMP (Simple Network management Protocol) can be configured on the “Network” page. The “Network” page has 4 tabs; the [Network] tab, the [DDNS] tab, the [SNMP] tab and the [FTP img. trans.] tab.

  • Page 161: Network Settings

    17 Configuring the network settings [Network] IPv4 network [Network Settings] Select the method of how to configure the IP address from the following. • Static: The IP address is configured by entering manually on “IP address(IPv4)”. • DHCP: The IP address is configured using the DHCP function. •...

  • Page 162: Subnet Mask

    17 Configuring the network settings [Network] Note • When “Auto(AutoIP)” is selected and the IP address cannot be obtained from the DHCP server, an IP address not used in the same network will be searched within 169.254.1.0 - 169.254.254.255. [IP address(IPv4)] When not using the DHCP function, enter the IP address of the camera.
  • Page 163 17 Configuring the network settings [Network] configure IPv6 address including prefix information provided from the IPv6 compatible router. Refer to the manuals provided with the router for further information. [DHCPv6] Select “On” or “Off” to determine whether or not to use the IPv6 DHCP function. Configure the DHCP server not to assign the same IP addresses used for the other network cameras and PCs whose IP address is unique.
  • Page 164 17 Configuring the network settings [Network] UPnP This camera support UPnP (Universal Plug and Play). By using the UPnP function, it becomes possible to configure the following automatically. • Configuration of the port forwarding function of the router (However, a router supporting UPnP is required.) This configuration is useful when accessing the camera via the Internet or from a cellular phone/mobile terminal.
  • Page 165 17 Configuring the network settings [Network] [CRT key generate] CRT key (SSL encryption key) used for the HTTPS protocol is generated. To generate the CRT key, click the [Execute] button to display “CRT key generate” dialog box. [Self-signed Certificate - Generate] The camera itself generates the security certificate used for the HTTPS protocol.
  • Page 166 “JPEG” on the [JPEG/H.264] (or [JPEG/MPEG-4]) tab or set “Image quality setting” of “JPEG” lower. [Easy IP Setup accommodate period] Select “20min” or “Unlimited” to determine how long the network setting operation using the Panasonic “IP Setting Software” can be allowed.
  • Page 167 17 Configuring the network settings [Network] • To access the camera via the Internet by connecting the camera to a router, it is necessary to assign a respective HTTP port number for each camera and address translation by using the port forwarding function of the router.

  • Page 168: Configure The Https Settings

    17 Configuring the network settings [Network] 17.2 Configure the HTTPS settings Click the [Network] tab on the “Network” page. (®page 43, page 45) The settings relating to the HTTPS protocol that can enhance the network security by encrypting the access to cameras on this page.

  • Page 169: Generation Of The Crt Key (Ssl Encryption Key)

    17 Configuring the network settings [Network] Note • To use the server certificate, you need to apply for the approval and the issue of server certificate by • Either of the self-signed certificate or the server certificate is available. If both of them are installed, the server certificate will be used prior to the self-signed certificate.

  • Page 170: Generation Of The Self-Signed Certificate (Security Certificate)

    17 Configuring the network settings [Network] key. When the [Apply] button is clicked on the “Previous CRT key” dialog box, it is possible to replace the current CRT key with the previous one. 17.2.2 Generation of the self-signed certificate (security certificate) IMPORTANT •...
  • Page 171 17 Configuring the network settings [Network] Item Description Available number of characters [Organizational Enter the unit name of the organization. 64 characters Unit] (Omission is OK.) [CRT key] Displays the key size and generation time & date of the current key. Note •...

  • Page 172: Generation Of Csr (Certificate Signing Request)

    17 Configuring the network settings [Network] • When the [Delete] button is clicked, the generated self-signed certificate (security certificate) will be deleted. • When “HTTPS” is selected for “Connection”, it is impossible to delete the self-signed certificate. 17.2.3 Generation of CSR (Certificate Signing Request) IMPORTANT •...

  • Page 173: Installation Of The Server Certificate

    17 Configuring the network settings [Network] Item Description Available number of characters [CRT key] Displays the key size and generation time & date of the current key. Note • To use the server certificate, follow the requests from the CA about the information to be entered. •...

  • Page 174: Configuration Of The Connection Protocol

    17 Configuring the network settings [Network] • When the [Confirm] button is clicked, the registered information of the installed server certificate will be displayed in the “CA Certificate - Confirm” dialog box. (Only “Organizational Unit” will be displayed with an asterisk (*).) •...

  • Page 175: Access The Camera Using The Https Protocol

    17 Configuring the network settings [Network] In advance, install the root certificate and intermediate certificate on the browser in use. Follow the instructions of CA for how to obtain and install these certificates. • When the camera is accessed using the HTTPS protocol, the refresh interval and frame rate of images may be lower.
  • Page 176 17 Configuring the network settings [Network] • When the camera access is open to the Internet, enter the address name or host name to access via the Internet for “Common Name”. In this case, the security alert window will be displayed each time the camera is locally accessed, even if the security certificate is installed.
  • Page 177 17 Configuring the network settings [Network] Click “Certificate Error” over the URL, and click “View certificates”. Operating Instructions...
  • Page 178 17 Configuring the network settings [Network] Click “Install Certificate...”. Note • If [Install Certificate...] is not displayed, close Internet Explorer once, and select [Run as Administrator] to launch Internet Explorer again. Click [Start] ® [All Programs] ® right click [Internet Explorer] ®...
  • Page 179 17 Configuring the network settings [Network] Click “Next” displayed on “Certificate Import Wizard”. Select “Place all certificates in the following store”, and click “Browse...”. Operating Instructions...
  • Page 180 17 Configuring the network settings [Network] Select “Trusted Root Certificate Authorities”, and click “OK”. Click “Next”. Operating Instructions...
  • Page 181 17 Configuring the network settings [Network] Click “Finish”. Click “Yes”. → When the import is successfully completed, the screen “The import was successful.” will be displayed. Operating Instructions...
  • Page 182 17 Configuring the network settings [Network] Click “OK”. → When the browser is restarted after the certificate is imported, “Certificate Error” will not be displayed. OS: Windows XP, Web browser: When using Internet Explorer 6 Access the camera using the HTTPS protocol. Click “View Certificate”.
  • Page 183 17 Configuring the network settings [Network] Click “Install Certificate...”. Click “Next >” according to the procedures displayed on the displayed on “Certificate Import Wizard”. Operating Instructions...
  • Page 184 17 Configuring the network settings [Network] Click “Finish”. Operating Instructions...

  • Page 185: Configure The Settings Relating To Ddns [Ddns]

    Refer to the DDNS service providers for the selection and configuration of the DDNS services other than the “Viewnetcam.com” service. Note • “Viewnetcam.com” is a Dynamic DNS service designed for use with Panasonic Network Cameras. Refer to the “Viewnetcam.com” website (http://www.viewnetcam.com/) for further information about the service. About DDNS services (IPv4/IPv6) By using a DDNS service, it becomes possible to view camera images via the Internet.

  • Page 186: Configuration Of The Ddns Service (Example Of The "Viewnetcam.com" Service)

    17 Configuring the network settings [Network] It is possible to configure the settings for the “Viewnetcam.com” or Dynamic DNS Update (RFC2136 compliant). In most of the DNS services offered by providers, global addresses are not static but dynamic. Therefore, access to the camera via an old global address may be invalidated after a certain period of time. Either of the following services is required when accessing a camera whose global address is not static via the Internet.

  • Page 187: When Using The "Viewnetcam.com" Service

    17 Configuring the network settings [Network] Global address is obtained via the URL (domain name). By entering the URL (including the domain name) on the web browser when accessing the camera via the Internet, the DNS server identifies the registered global address of router (or camera). Access using the current global address The identified global address is used for accessing the router (or camera) to monitor images.

  • Page 188: Procedure To Register Information For The "Viewnetcam.com" Service

    17 Configuring the network settings [Network] [Access interval] Select the interval to access the “Viewnetcam.com” service server to check the IP address and the host name from the following. 10min/ 20min/ 30min/ 40min/ 50min/ 1h • Default: 1h 17.4.3 Procedure to register information for the “Viewnetcam.com”...

  • Page 189: Checking The Information Registered For The "Viewnetcam.com" Service

    17 Configuring the network settings [Network] • When “Expired” is displayed in the URL of “Viewnetcam.com” in the viewnetcam settings page or the status page, restart the camera after registering the “Viewnetcam.com” service. After restarting the camera, check that the registered URL is displayed in the URL of “Viewnetcam.com” of [Status] - [Viewnetcam.com] on the “Maintenance”...

  • Page 190: When Using "Dynamic Dns Update(Dhcp)

    17 Configuring the network settings [Network] 17.4.6 When using “Dynamic DNS Update(DHCP)” [Host name] Enter the host name to be used for the Dynamic DNS Update service. • Available number of characters: 3 - 250 characters Enter in the form of “(host name). (domain name)”. •...

  • Page 191: Configure The Settings Relating To The Ftp Periodic Image Transmission [Ftp Img. Trans.]

    17 Configuring the network settings [Network] • Available number of characters: 0 - 32 characters • Default: None (blank) [Location] Enter the name of the location where the camera is installed. • Available number of characters: 0 - 32 characters •...
  • Page 192 17 Configuring the network settings [Network] FTP periodic image transmission [FTP >>] When “FTP >>” is clicked, the [FTP] tab of the “Server” page will be displayed. (®page 156) [FTP periodic image transmission] Select “On” or “Off” to determine whether or not to transmit images using the FTP periodic image transmission function.

  • Page 193: Configure The Schedule Settings Of The Ftp Periodic Image Transmission [Ftp Img. Trans.]

    17 Configuring the network settings [Network] 17.7 Configure the schedule settings of the FTP periodic image transmission [FTP img. trans.] Click the [FTP img. trans.] tab on the “Network” page. (®page 43, page 45) The schedule settings of the FTP periodic image transmission can be configured in this section. Refer to page 191 for further information about the settings relating to the FTP periodic image transmission.

  • Page 194: How To Delete The Set Schedule

    17 Configuring the network settings [Network] Click the [Set] button after completing the settings. → The result will be displayed at the bottom of the window. 17.7.2 How to delete the set schedule Uncheck the check box of the set day of the week. Operating Instructions...
  • Page 195 17 Configuring the network settings [Network] Click the [Set] button after completing the settings. → The schedule of the selected day of the week is deleted. Operating Instructions...

  • Page 196: Configure The Settings Relating To The Schedules [Schedule]

    18 Configure the settings relating to the schedules [Schedule] 18 Configure the settings relating to the schedules [Schedule] On the “Schedule” page, it is possible to configure the settings relating to schedules as follows. • Alarm permission (Alarm input will be received only in the specified schedule.) •...
  • Page 197 18 Configure the settings relating to the schedules [Schedule] Select an action to be assigned to the schedule from “Schedule mode”. “Off” is selected at the default. • Off: No action will be taken for the respective schedule. • Alarm permission: Alarm input (terminal alarm) will be received during the period of the schedule. •...
  • Page 198 18 Configure the settings relating to the schedules [Schedule] • Access permission: Users whose access level is set to 2 and 3 on the “User auth.” tab (®page 150) can access the camera only in the period of schedule. • H.264 recording: The SD recording will be performed at the designated time in the schedule.

  • Page 199: Maintenance Of The Camera [Maintenance]

    19 Maintenance of the camera [Maintenance] 19 Maintenance of the camera [Maintenance] System log check, firmware upgrade, status check and initialization of the setup menu can be performed on this page. The “Maintenance” page has 4 tabs; the [System log] tab, the [Upgrade] tab, [Status] tab and the [Default reset] tab.
  • Page 200 19 Maintenance of the camera [Maintenance] The current firmware can be checked and upgraded to the latest version on this page. Contact the dealer for further information about the firmware upgrade. [Model no.], [MAC address], [Serial no.], [Firmware version], [IPL version], [HTML version], [IP address(IPv6)], [Viewer software installation counter] Information of each item will be displayed.

  • Page 201: Check The Status [Status]

    19 Maintenance of the camera [Maintenance] Click the [Execute] button. → The confirmation window will be displayed. When “Do not reset the settings to the default after the upgrade.” is selected, the confirmation window will not be displayed. IMPORTANT • After completing the upgrade, delete temporary internet files.
  • Page 202 Refer to the [Readme] file on the provided CD-ROM for further information about the contents of the displayed statuses (relating to the “Viewnetcam.com” service, the UPnP function, or the self check). Or refer to our website (http://panasonic.net/pss/security/support/info.html) for further information about the supported software.

  • Page 203: Reset The Settings/Reboot The Camera [Default Reset]

    19 Maintenance of the camera [Maintenance] 19.4 Reset the settings/Reboot the camera [Default reset] Click the [Default reset] tab of the “Maintenance” page. (®page 43, page 45) The settings and the HTML data of the camera can be initialized and reboot of the camera can be performed on this page.
  • Page 204 19 Maintenance of the camera [Maintenance] SW395 To initialize the network settings (®page 160), turn off the power of the camera, then turn on the power again while holding down the [INITIAL SET] button on the unit, and keep the [INITIAL SET] button held down for about 5 seconds.

  • Page 205: About The Displayed System Log

    20 About the displayed system log 20 About the displayed system log Error indications relating to SMTP Category Indication Description POP3 server error Authentication error. • Entered user name or password may be incorrect. Check if the mail settings are configured correctly.
  • Page 206 20 About the displayed system log Category Indication Description Internal error Undefined error. • An error occurred in the FTP function. Check if the FTP settings are configured correctly. Error indications relating to “Viewnetcam.com” Category Indication Description Viewnetcam.com Failed to resolve the •...

  • Page 207: Error Indications Relating To Ntp

    20 About the displayed system log Error indications relating to NTP Category Indication Description Connection error No response from the NTP server. • The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly. •...
  • Page 208 20 About the displayed system log Error indications relating to Panasonic alarm protocol notification Category Indication Description Panasonic alarm Failed to find destination of • The IP address of the destination of protocol notification notification notification may be incorrect. Check if the...

  • Page 209: Troubleshooting

    If not, proceed either of the following. – Reboot the camera and change the IP address by using the Panasonic “IP Setting Software” within 20 minutes after the restart. Installation Guide – Reboot the camera while holding down the [INITIAL SET] button (or switch) on the camera.
  • Page 210 21 Troubleshooting Symptom Cause/solution Reference pages Cannot access from the web • Is the same IP address provided to other devices? browser. Are there contradictions between the address and the network subnet to be accessed? When the camera and the PC are connected in the same subnet: Are the IP addresses of the camera and the PC set in a common subnet? Or is “Use Proxy Server”...
  • Page 211 21 Troubleshooting Symptom Cause/solution Reference pages • Are you accessing the camera using the local address (the IP address used in a local network)? When accessing the camera, use the global address (or the URL registered in the DDNS service) and the port number of the camera as the IP address to be used in the Internet.
  • Page 212 21 Troubleshooting Symptom Cause/solution Reference pages • Is the SSL encryption method different from that of the camera? Select “HTTP” (Do not select “HTTPS”) for “HTTPS” - “Connection” on the “Network” page - the [Network] tab, and access the camera again. •...
  • Page 213 21 Troubleshooting Symptom Cause/solution Reference pages No image is displayed. • Is the viewer software installed on the PC? Install the viewer software on a PC. • Is the version of DirectX 9.0c or later? ® Check the version of DirectX as follows. Select “Run...”...
  • Page 214 21 Troubleshooting Symptom Cause/solution Reference pages When using an optional inner • Installation Guide This is not malfunction. cover, upper side of images (This is caused by the shape of the inner cover are hidden (become black) WV-Q157 or an inner cover provided to an optional when the tilt angle of the bracket.) camera is almost level.
  • Page 215 [SD memory card] tab? Format the SD memory card. • Is any recognition error received when the “Diag.” of “Mail notification” or “Panasonic alarm protocol notification” is used? Format the SD memory card. • Isn’t the SD memory card out of order? There are limited times to overwrite on an SD memory card.
  • Page 216 21 Troubleshooting Symptom Cause/solution Reference pages The alarm occurrence • Is the viewer software installed on the PC? indication button, the [AUX] Confirm that the viewer software “Network Camera buttons and the SD recording View 4S” is installed. status indicator on the “Live” page do not display the current status in real time.
  • Page 217 21 Troubleshooting Symptom Cause/solution Reference pages When displaying H.264 (or • This may occur due to the display adapter and driver MPEG-4) images on two or combination. more web browser windows, When this has occurred, first update the driver of the images from two or more display adapter to the latest version.
  • Page 218 Select [Allow]. displayed on the information bar. “This webpage wants to run the following add-on: `WebVideo Module' from `Panasonic System Networks Co.,Ltd.`.” (Internet Explorer The following message is • Click the information bar and select “Install displayed on the information ActiveX Control”.
  • Page 219 “Security Warning” window. “This webpage wants to install the following add-on: `nwcv4Ssetup.exe' from `Panasonic System Networks Co.,Ltd.`.” (Internet Explorer An unnecessary status bar or • Click “Internet Options...” under “Tools” of the scroll bar is displayed on the menu bar of Internet Explorer, and then click the pop-up window.

  • Page 220: Directory Structure Of Drive B

    (Ex.img_1001010123000001.jpg) 10010112.02 Destination where images are to be saved by the SD memory PULL recording function of Panasonic network disk recorder Destination where log files are to be saved (for the system administration) M_ALARM 10000001 Video saved at the alarm occurrence (Approx. 2 MB per file) (Ex.10000001_101224193826_A.mp4)
  • Page 221 Notes Operating Instructions...
  • Page 222 Notes Operating Instructions...
  • Page 223 Notes Operating Instructions...
  • Page 224 Panasonic System Networks Company of America, Unit of Panasonic Corporation of North America www.panasonic.com/business/ For customer support, call 1.800.528.6747 Three Panasonic Way, Secaucus, New Jersey 07094 U.S.A. Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 Canada (905)624-5010 www.panasonic.ca For Europe and other countries: http://panasonic.net...

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