Panasonic WV-SW395APJ Operating Instructions Manual
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Panasonic WV-SW395APJ Operating Instructions Manual

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This manual covers the models: WV-SW390 Series (WV-SW396A, WV-SW396, WV-SW395A, WV-SW395APJ,
WV-SW395, WV-SW396AE, WV-SW396E, WV-SW395AE, WV-SW395E, WV-SW395R, WV-SW395PJ),
WV-SC380 Series (WV-SC386, WV-SC385, WV-SC384, WV-SC386E, WV-SC385E, WV-SC384E, WV-SC385R,
WV-SC384R, WV-SC385PJ), WV-SW170 Series (WV-SW175, WV-SW174W, WV-SW172, WV-SW175E,
WV-SW174WE, WV-SW172E), and WV-ST160 Series (WV-ST165, WV-ST162, WV-ST165E, WV-ST162E).
Before attempting to connect or operate this product, please read these instructions
carefully and save this manual for future use.
The model number is abbreviated in some descriptions in this manual.
WV-SW395R, WV-SC385R, and WV-SC384R do not support the HTTPS function.
WV-SW396
Operating Instructions
Network Camera
WV-SW390 Series
Model No.
WV-SC380 Series
WV-SW170 Series
WV-ST160 Series
WV-SW175

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Summary of Contents for Panasonic WV-SW395APJ

  • Page 1 WV-SW170 Series WV-ST160 Series WV-SW396 WV-SW175 This manual covers the models: WV-SW390 Series (WV-SW396A, WV-SW396, WV-SW395A, WV-SW395APJ, WV-SW395, WV-SW396AE, WV-SW396E, WV-SW395AE, WV-SW395E, WV-SW395R, WV-SW395PJ), WV-SC380 Series (WV-SC386, WV-SC385, WV-SC384, WV-SC386E, WV-SC385E, WV-SC384E, WV-SC385R, WV-SC384R, WV-SC385PJ), WV-SW170 Series (WV-SW175, WV-SW174W, WV-SW172, WV-SW175E, WV-SW174WE, WV-SW172E), and WV-ST160 Series (WV-ST165, WV-ST162, WV-ST165E, WV-ST162E).
  • Page 2 Preface Preface About the user manuals There are 2 sets of operating instructions for the WV-SW396A, WV-SW396, WV-SW395A, WV-SW395APJ, WV-SW395, WV-SC386, WV-SC385, WV-SC384, WV-SW395PJ, WV-SC385PJ, WV-SW175, WV-SW174W, WV-SW172, WV-ST165, WV-ST162 (P model), WV-SW396AE, WV-SW396E, WV-SW395AE, WV-SW395E, WV-SC386E, WV-SC385E, WV-SC384E, WV-SW395R, WV-SC385R, WV-SC384R, WV-SW175E, WV-SW174WE, WV-SW172E, WV-ST165E, WV-ST162E (E model) as follows.
  • Page 3 Preface Trademarks and registered trademarks • Microsoft, Windows, Windows Vista, Windows Media, Internet Explorer, ActiveX and DirectX are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. • Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation. •...
  • Page 4 Preface IMPORTANT • The default setting of “Automatic installation of viewer software” is “On”. Follow the instructions on page 241 when the message is displayed on the information bar of the browser. • When the “Live” page is displayed for the first time, the install wizard of the ActiveX control required ®...

  • Page 5: Table Of Contents

    Table of Contents Table of Contents 1 Monitor images on a PC ................9 Monitor images from a single camera ................9 About the “Live” page ....................12 Monitor images from multiple cameras ................19 2 Monitor images on a cellular phone/mobile terminal ......20 Monitor images on a cellular phone ................20 Monitor images on a mobile terminal ................23 3 Record images on the SD memory card manually (SW396/SW395/...
  • Page 6 Configure the VMD settings [VMD area] ..............143 13.8 Configuration of the settings relating to the E-mail notification [Notification] ..147 13.9 Configure the settings relating to Panasonic alarm protocol [Notification] ...148 14 Configure the setting relating to the image recognition [Advanced func.] .....................152 14.1 Configure the settings relating to the XML notification [XML notification] .....152...
  • Page 7 Table of Contents 15 Configure the settings relating to the authentication [User mng.] .....................156 15.1 Configure the settings relating to the user authentication [User auth.] ....156 15.2 Configure the settings relating to the host authentication [Host auth.] ....157 15.3 Configure the settings relating to the priority stream [System] .......158 16 Configure the settings of the servers [Server] ........161 16.1 Configure the settings relating to the E-mail server [E-mail] ........161...
  • Page 8 Installing the manuals ....................224 21.4 Installing the Viewer software ..................224 21.5 Configure the network settings of the camera using the Panasonic “IP Setting Software” ........................225 22 About the displayed system log ............227 23 Troubleshooting ...................231 24 Directory structure of drive B (SW396/SW395/SC386/SC385/SC384/ SW175/SW172/ST165/ST162) ..............243...

  • Page 9: Monitor Images On A Pc

    • SW175/SW174W/SW172/ST165/ST162 do not support MPEG-4. Start up the web browser. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the browser. • Example when entering an IPv4 address: http://URL registered using IPv4 address http://192.168.0.10/...
  • Page 10 1 Monitor images on a PC Password: 12345 → The “Live” page will be displayed. Refer to page 12 for further information about the “Live” page. IMPORTANT • To enhance the security, change the password for the user name “admin”. It is recommended to change this password periodically.
  • Page 11 1 Monitor images on a PC max. 5 fps When “Off” is selected for “H.264 transmission” (or “MPEG-4 transmission”) max. 30 fps Operating Instructions...

  • Page 12: About The "Live" Page

    1 Monitor images on a PC 1.2 About the “Live” page Note • SW175/SW174W/SW172/ST165/ST162 do not support MPEG-4. [select language] pull-down menu The camera’s display language can be selected. The default language can be set in the [Language] in the [Basic] settings.
  • Page 13 1 Monitor images on a PC • [1] button: The letter “1” will turn green and images in the main area will be displayed in accordance with the setting of “H.264(1)” (or “MPEG-4(1)”). (®page 84, page 90) • [2] button: The letter “2” will turn green and images in the main area will be displayed in accordance with the setting of “H.264(2)”...
  • Page 14 1 Monitor images on a PC • [Close] button: The letters “Close” on the button will turn green and the status of the AUX connector will be closed. Note • The names of “AUX”, “Open” and “Close” can be changed. (®page 142) [Rec.
  • Page 15 1 Monitor images on a PC – When there are multiple moving objects in the shooting area – When the contrast ratio between a moving object and the background is almost none – When an object moves quickly – When a moving object is too small or too big –...
  • Page 16 1 Monitor images on a PC • When “360 map-shot” is carried out while the camera is moving (panning/tilting), images captured while panning/tilting may be displayed as the thumbnail display. In this case, stop the current operation and carry out “360 map-shot” again. •...
  • Page 17 1 Monitor images on a PC Snap shot button Click this button to take a picture (a still picture). The picture will be displayed on a newly opened window. When right-clicking on the displayed image, the pop-up menu will be displayed. It is possible to save the image on the PC by selecting “Save”...
  • Page 18 1 Monitor images on a PC displayed as well as the characters configured for “Camera title on screen” (®page 55). The number of lines for the display is 3 when using SW396/SW395/SC386/SC385, 2 when using SC384/SW175/ SW174W/SW172/ST165/ST162. Click a desired point in the main area on the “Live” page that is to be the center of the angle of view. The camera moves to adjust the position in order to set the clicked point as the center.

  • Page 19: Monitor Images From Multiple Cameras

    Pan/Tilt/Zoom functions. Refer to the [Readme] file on the provided CD-ROM for further information about the compatible cameras and their versions. Or refer to our website (http://security.panasonic.com/support/info/) for further information about the supported software. •...

  • Page 20: Monitor Images On A Cellular Phone/Mobile Terminal

    2 Monitor images on a cellular phone/mobile terminal 2 Monitor images on a cellular phone/mobile terminal 2.1 Monitor images on a cellular phone It is possible to connect to the camera using a cellular phone via the Internet and monitor images (JPEG only) from the camera on the screen of the cellular phone.
  • Page 21 2 Monitor images on a cellular phone/mobile terminal Access to “http://IP address/mobile” or “http://Host name registered in the DDNS server/mobile” using a cellular phone. → Images from the camera will be displayed. Functions Outline of functions A Pan/tilt Controls the camera direction. The camera will pan or tilt to each direction by pressing the corresponding dial key.
  • Page 22 2 Monitor images on a cellular phone/mobile terminal Functions Outline of functions D Resolution control Changes the image capture size by pressing the dial key “0”. • Changes the image capture size Image in the aspect ratio of “4:3” between 320x240 (default) and 640x480.

  • Page 23: Monitor Images On A Mobile Terminal

    Android™ mobile terminals Only JPEG images can be viewed from standard Android mobile terminal browsers. For further information about compatible devices, refer to our website (http://security.panasonic.com/support/info/). IMPORTANT • When the authentication window is displayed, enter the user name and password. The default user name and password are as follows.
  • Page 24 2 Monitor images on a cellular phone/mobile terminal Access to “http://IP address/cam” or “http://Host name registered in the DDNS server/cam” using a mobile terminal. → Images from the camera will be displayed. Live images area Displays images from the camera. Operation buttons area When functions are selected in the function selection area D, buttons to operate those functions are displayed.
  • Page 25 2 Monitor images on a cellular phone/mobile terminal Click the button of the function that you want to operate. Pan/Tilt Preset Resolution control AUX control Focus display SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 SC384 SC384 Zoom display Each function is explained below. Operating Instructions...
  • Page 26 2 Monitor images on a cellular phone/mobile terminal Pan/Tilt Press the button to display the buttons used to operate pan/tilt on the screen. The pan/tilt can be adjusted in each direction with the , and buttons. Preset Press the button to display the buttons used to select the preset position on the screen. Camera images are displayed of the registered preset camera directions according to the preset numbers selected from the buttons.
  • Page 27 2 Monitor images on a cellular phone/mobile terminal Resolution control Press the button to display the buttons used to select the resolution on the screen. The resolution can be changed by selecting a resolution setting from the buttons. • Image in the aspect ratio of “4:3” SC384 SC384 SW175...
  • Page 28 2 Monitor images on a cellular phone/mobile terminal Changes the image capture size between 320x180 and 640x360 (default). AUX control Press the button to display the buttons used to operate the AUX output on the screen. The AUX output terminals can be controlled with the buttons.
  • Page 29 2 Monitor images on a cellular phone/mobile terminal Focus display SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 SC384 SC384 Press the button to display the buttons used to operate the focus on the screen. The camera’s focus can be operated with the , and buttons.
  • Page 30 2 Monitor images on a cellular phone/mobile terminal Zoom display The camera’s zoom can be operated with the , and buttons. Note • You can change the image size displayed on the mobile terminal by accessing the following addresses. – Large display: http://IP address/cam/dl –...

  • Page 31: Record Images On The Sd Memory Card Manually (Sw396/Sw395/ Sc386/Sc385/Sc384/Sw175/Sw172/St165/St162)

    3 Record images on the SD memory card manually (SW396/SW395/SC386/SC385/SC384/SW175/SW172/ST165/ST162) 3 Record images on the SD memory card manually (SW396/SW395/SC386/SC385/SC384/ SW175/SW172/ST165/ST162) Images displayed on the “Live” page can be recorded on the SD memory card manually. This button is operable only when “Manual”...
  • Page 32 3 Record images on the SD memory card manually (SW396/SW395/SC386/SC385/SC384/SW175/SW172/ST165/ST162) Note • Image data saved on Drive B can be obtained by executing “Access img.” on the [SD memory card] tab and logging in from the user authentication window. (®page 65) The destination directory to which data are to be saved is a fixed directory on Drive B.

  • Page 33: Action At An Alarm Occurrence

    VMD alarm: When motion is detected in the set VMD area, the alarm action will be performed. *VMD stands for “Video Motion Detection”. • Command alarm: When a Panasonic alarm protocol is received from the connected device via a network, the alarm action will be performed. •...
  • Page 34 When “On” is selected for “Panasonic alarm protocol”, the connected Panasonic device will be notified that the camera is in the alarm state. The settings for Panasonic alarm protocol can be configured in the Panasonic alarm protocol section of the [Notification] tab of the [Alarm] page. (®page 148)

  • Page 35: Transmit Images Onto An Ftp Server

    5 Transmit images onto an FTP server 5 Transmit images onto an FTP server Images can be transmitted to an FTP server. By configuring the following settings, transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available. IMPORTANT •...

  • Page 36: Save Images On The Sd Memory Card When Images Fail To Transmit Using The Ftp Periodic Image Transmission Function (Sw396/Sw395/Sc386/Sc385/Sc384/Sw175/ Sw172/St165/St162)

    SD memory card. It is possible to select a trigger to save images on the SD memory card on the [SD memory card] tab of the “Basic” page. (®page 58) To use the SD memory recording function featured in Panasonic network disk recorder, select “Off” for “FTP periodic image transmission” (®page 198) and “FTP error” for “Save trigger” (®page 60).

  • Page 37: Display The Log List (Sw396/Sw395/Sc386/Sc385/Sc384/Sw175/ Sw172/St165/St162)

    6 Display the log list (SW396/SW395/SC386/SC385/SC384/SW175/SW172/ST165/ST162) 6 Display the log list (SW396/SW395/SC386/ SC385/SC384/SW175/SW172/ST165/ST162) The setting items of the cameras will be displayed in list form. • Alarm log: Logs of the alarm occurrences such as time and date of the alarm occurrences and the alarm type will be displayed.
  • Page 38 6 Display the log list (SW396/SW395/SC386/SC385/SC384/SW175/SW172/ST165/ST162) Click the [List] button. → The log list will be displayed in a newly opened window (log list window). Number of the listed logs IMPORTANT • Only a single user can operate the log list window. Other users cannot access the log list window. Note •...
  • Page 39 6 Display the log list (SW396/SW395/SC386/SC385/SC384/SW175/SW172/ST165/ST162) About the log list window Number of the listed logs Total number of the logs of the selected log type and a number of the log being displayed on the top of the log list will be displayed.
  • Page 40 6 Display the log list (SW396/SW395/SC386/SC385/SC384/SW175/SW172/ST165/ST162) • COM: Alarm by command alarm • : Alarm by auto track alarm SW396 SW396 SC386 SC386 [SD memory card] Available capacity and the original capacity of the SD memory card will be displayed. The displayed descriptions are the same descriptions displayed as “Remaining capacity”...

  • Page 41: Playback Of Images On The Sd Memory Card (Sw396/Sw395/Sc386/ Sc385/Sc384/Sw175/Sw172/St165/St162)

    7 Playback of images on the SD memory card (SW396/SW395/SC386/SC385/SC384/SW175/SW172/ST165/ST162) 7 Playback of images on the SD memory card (SW396/SW395/SC386/SC385/SC384/SW175/ SW172/ST165/ST162) When clicking a time and date listed on the log list window, the “Live” page will turn to the “Playback” page. When images associated with the clicked time and date are on the SD memory card, the first image of them will be displayed.

  • Page 42: About The Playback Page

    7 Playback of images on the SD memory card (SW396/SW395/SC386/SC385/SC384/SW175/SW172/ST165/ST162) 7.1 About the playback page Number of images When clicking a time and date listed on the log list window, total number of images associated with the clicked time and date, and the number of the currently displayed image will be displayed. Note •...
  • Page 43 7 Playback of images on the SD memory card (SW396/SW395/SC386/SC385/SC384/SW175/SW172/ST165/ST162) When the mouse button is released, the increment of the image number will stop and the image number displayed at the moment when the mouse button is released will be displayed. [LAST] button The last image will be displayed.

  • Page 44: Download The Images (When "H.264" Is Selected For "Recording Format" Of The Sd Memory Card)

    7 Playback of images on the SD memory card (SW396/SW395/SC386/SC385/SC384/SW175/SW172/ST165/ST162) 7.2 Download the images (When “H.264” is selected for “Recording format” of the SD memory card) IMPORTANT • Depending on the network environment, download of video data may fail. To play back video data recorded on the SD memory card, download the desired data, and save the data on the PC.
  • Page 45 7 Playback of images on the SD memory card (SW396/SW395/SC386/SC385/SC384/SW175/SW172/ST165/ST162) Select the image to be downloaded, and then click the [OK] button. → Image saved at the clicked time and date will be downloaded. Note • When the [Cancel] button is clicked in the process of the download, the download will be canceled. In this case, images already downloaded before clicking the [Cancel] button will be saved on the PC.

  • Page 46: About The Network Security

    8 About the network security 8 About the network security 8.1 Equipped security functions The following security functions are featured in this camera. Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and/or the user authentication to “On”.

  • Page 47: Display The Setup Menu From A Pc

    9 Display the setup menu from a PC 9 Display the setup menu from a PC The settings of the camera can be configured on the setup menu. IMPORTANT • The setup menu is only operable by users whose access level is “1. Administrator”. Refer to page 156 for how to configure the access level.
  • Page 48 9 Display the setup menu from a PC → The setup menu will be displayed. Refer to page 51 for further information about this menu. Operating Instructions...

  • Page 49: How To Operate The Setup Menu

    9 Display the setup menu from a PC 9.2 How to operate the setup menu Menu buttons Setup page Click the desired button in the frame on the left of the window to display the respective setup menu. When there are tabs at the top of the “Setup” page displayed in the frame on the right of the window, click the desired tab to display and configure the setting items relating to the name of the tab.
  • Page 50 9 Display the setup menu from a PC When completing the setting items in field A, click the [Set] button (B) below field (A). The edited settings in field A will not be applied unless the [Set] button (B) below field (A) is clicked. In the same manner as above, click the [Set] button (D) below field C when completing the setting items in field C.

  • Page 51: About The Setup Menu Window

    9 Display the setup menu from a PC 9.3 About the setup menu window Note • SW175/SW174W/SW172/ST165/ST162 do not support MPEG-4. [Setup] button Display the “Setup” page. [Live] button Display the “Live” page. [Basic] button Displays the “Basic” page. The basic settings such as time and date and camera title, and the settings relating to the SD memory card can be configured on the “Basic”...
  • Page 52 9 Display the setup menu from a PC [Advanced func.] button Displays the “Advanced func.” page. The setting relating to the XML notification, destinations of information about the face detection and the settings relating to the face detection can be configured on the “Advanced func.”...

  • Page 53: Configure The Basic Settings Of The Camera [Basic]

    10 Configure the basic settings of the camera [Basic] 10 Configure the basic settings of the camera [Basic] The basic settings such as camera title, time and date, SD memory card and the logs can be configured on the “Basic” page. The “Basic” page has the [Basic] tab, the [SD memory card] tab and the [Log] tab SW396 SW396...
  • Page 54 10 Configure the basic settings of the camera [Basic] • Unavailable characters: " & • Default: Varies as follows depending on the model in use. WV-SW396 /WV-SW395 /WV-SC386 /WV-SC385 /WV-SC384 SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 /WV-SW175 /WV-SW174W /WV-SW172 /WV-ST165 SC384...
  • Page 55 10 Configure the basic settings of the camera [Basic] [Camera title on screen] Select “On” or “Off” to determine whether or not to display the camera title on the screen. When “On” is selected, the character string entered for “Camera title on screen (0-9, A-Z)” will be displayed at the position selected for “OSD”.
  • Page 56 10 Configure the basic settings of the camera [Basic] • On: All the indicators will light in accordance with the status. • On(Access): Only the live indicator will light when images are viewed. • Off: All the indicators will light off. –...
  • Page 57 10 Configure the basic settings of the camera [Basic] [Alarm status update mode] Select an interval of the camera status notification from the following. When the status of the camera changes, the alarm occurrence indication button, the [AUX] button or the SD saving status indicator will be displayed to notify of the camera status.

  • Page 58: Configure The Settings Relating To The Sd Memory Card [Sd Memory Card] (Sw396/ Sw395/Sc386/Sc385/Sc384/Sw175/Sw172/St165/St162)

    10 Configure the basic settings of the camera [Basic] 10.2 Configure the settings relating to the SD memory card [SD memory card] (SW396/SW395/ SC386/SC385/SC384/SW175/SW172/ST165/ST162) Click the [SD memory card] tab on the “Basic” page. (®page 47, page 49) The settings relating to the SD memory card can be configured on this page. Operating Instructions...
  • Page 59 When “H.264” is selected, the priority band may not be maintained if “H.264/MPEG-4(2)” is selected for “Priority stream” - “Stream type” on the [System] tab of the “User mng.” page. • When using the SD memory recording function of a Panasonic network disk recorder, select “JPEG” for “Recording format”. •...
  • Page 60 Common [Remaining capacity notification] When the E-mail notification function or the Panasonic alarm protocol function is used to provide notification of the remaining capacity of the SD memory card, select a level to be notified at from the following. 50%/ 20%/ 10%/ 5%/ 2% •...
  • Page 61 10 Configure the basic settings of the camera [Basic] – Alarm input: Will be overwritten. – Manual, Schedule: Can be determined by selecting “On” or “Off” for “Overwrite”. JPEG recording This setting is available only when “JPEG” is selected for “Recording format” of the SD memory card. [File name] Enter the file name used for the image to be saved on the SD memory card.
  • Page 62 10 Configure the basic settings of the camera [Basic] 320x180/ 640x360 • Default: VGA Note • When “FTP error” is selected for “Save trigger”, images will be saved with the image capture size selected on the [FTP img. trans.] tab of the “Network” page. •...
  • Page 63 Save/obtain images in accordance with the schedule settings – Save/obtain the alarm logs, the manual/schedule logs, the FTP error logs and the system logs – Save/obtain images recorded using the SD memory recording function of Panasonic network disk recorder – Play/download images on the SD memory card...
  • Page 64 After formatting the SD memory card, available size may be smaller than the total size since the default directory is automatically created in the SD memory card. • Recommended SD memory card Manufactured by Panasonic (option) – SDHC memory card: 4 GB, 8 GB, 16 GB, 32 GB –...

  • Page 65: Access Copy Images Saved On The Sd Memory Card Onto The Pc [Sd Memory Card Images] (Sw396/Sw395/Sc386/Sc385/Sc384/Sw175/Sw172/St165/St162)

    10 Configure the basic settings of the camera [Basic] 10.3 Access copy images saved on the SD memory card onto the PC [SD memory card images] (SW396/ SW395/SC386/SC385/SC384/SW175/SW172/ST165/ ST162) Click the [SD memory card] tab on the “Basic” page. (®page 47, page 49) The following are descriptions of how to copy images saved on the SD memory card onto the PC.
  • Page 66 10 Configure the basic settings of the camera [Basic] Possible number of JPEG images that can be saved on the SD memory card (as indications) IMPORTANT • The numbers on the following table are just indications. They are not actual numbers of images that can be saved on the SD memory card.
  • Page 67 10 Configure the basic settings of the camera [Basic] Image capture size: 1280x720 SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 SC384 SC384 SW175 SW175 ST165 ST165 Image quality Capacity of SD memory card 0 Super fine 1 Fine 32 GB 76,800 102,400 128,000...
  • Page 68 10 Configure the basic settings of the camera [Basic] Image capture size: 800x600 SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 SW172 SW172 ST162 ST162 Image quality Capacity of SD memory card 0 Super fine 1 Fine 32 GB 102,400 160,000 192,000 243,200...
  • Page 69 10 Configure the basic settings of the camera [Basic] Image capture size: VGA Image quality Capacity of SD memory card 0 Super fine 1 Fine 32 GB 160,000 224,000 256,000 288,000 320,000 16 GB 80,000 112,000 128,000 144,000 160,000 8 GB 40,000 56,000 64,000...
  • Page 70 10 Configure the basic settings of the camera [Basic] Image capture size: 640x360 Image quality Capacity of SD memory card 0 Super fine 1 Fine 32 GB 192,000 281,600 332,800 358,400 409,600 16 GB 96,000 140,800 166,400 179,200 204,800 8 GB 48,000 70,400 83,200...
  • Page 71 10 Configure the basic settings of the camera [Basic] Image capture size: QVGA Image quality Capacity of SD memory card 0 Super fine 1 Fine 32 GB 384,000 416,000 432,000 448,000 480,000 16 GB 192,000 208,000 216,000 224,000 240,000 8 GB 96,000 104,000 108,000...
  • Page 72 10 Configure the basic settings of the camera [Basic] Image capture size: 320x180 Image quality Capacity of SD memory card 0 Super fine 1 Fine 32 GB 460,800 524,800 563,200 576,000 614,400 16 GB 230,400 262,400 281,600 288,000 307,200 8 GB 115,200 131,200 140,800...

  • Page 73: Configure The Settings Relating To The Logs [Log] (Sw396/Sw395/Sc386/Sc385/Sc384/ Sw175/Sw172/St165/St162)

    10 Configure the basic settings of the camera [Basic] 10.4 Configure the settings relating to the logs [Log] (SW396/SW395/SC386/SC385/SC384/SW175/SW172/ ST165/ST162) Click the [Log] tab on the “Basic” page. (®page 47, page 49) The settings relating to the log list can be configured in this section. Alarm Settings for the alarm log list can be performed.
  • Page 74 10 Configure the basic settings of the camera [Basic] Note • When “H.264” is selected for “Recording format”, “On” or “Off” will automatically be selected for “Save logs” according to the setting of “Save trigger”. • Schedule saving is available only when “H.264” is selected for “Recording format”. FTP error Perform the settings for the FTP error log list.

  • Page 75: How The Logs And Images Are Saved Depending On The Settings For "Alarm

    10 Configure the basic settings of the camera [Basic] 10.4.1 How the logs and images are saved depending on the settings for “Alarm” [Log] tab [SD memory card] tab Logs and associated images Alarm: Save SD memory Save trigger logs card Alarm input •...

  • Page 76: How The Logs And Images Are Saved Depending On The Settings For "Manual/Schedule

    10 Configure the basic settings of the camera [Basic] 10.4.2 How the logs and images are saved depending on the settings for “Manual/Schedule” [Log] tab [SD memory card] tab Manual/ Logs and associated images SD memory Schedule: Save trigger Overwrite card Save logs Manual/...
  • Page 77 10 Configure the basic settings of the camera [Basic] [Log] tab [SD memory card] tab Manual/ Logs and associated images SD memory Schedule: Save trigger Overwrite card Save logs Manual/ • Logs: Will not be saved. Schedule • Images: Will be saved. When the remaining capacity of the SD memory card becomes insufficient, the older images will be overwritten by the newer images.

  • Page 78: How The Logs And Images Are Saved Depending On The Settings For "Ftp Error

    10 Configure the basic settings of the camera [Basic] 10.4.3 How the logs and images are saved depending on the settings for “FTP error” [Log] tab [SD memory card] tab Logs and associated images FTP error: SD memory Save trigger Save logs card FTP error...

  • Page 79: Configure The Settings Relating To Images And Audio [Image/Audio]

    11 Configure the settings relating to images and audio [Image/Audio] 11 Configure the settings relating to images and audio [Image/Audio] Note • SW175/SW174W/SW172/ST165/ST162 do not support MPEG-4. The settings relating to JPEG, H.264 and MPEG-4 images such as the settings of image quality, audio, etc. can be configured on this page.

  • Page 80: Configure The Settings Relating To Jpeg Images [Jpeg/H.264] (Or [Jpeg/Mpeg-4])

    11 Configure the settings relating to images and audio [Image/Audio] 11.2 Configure the settings relating to JPEG images [JPEG/H.264] (or [JPEG/MPEG-4]) Click the [JPEG/H.264] tab (or [JPEG/MPEG-4] tab) on the “Image/Audio” page. (®page 47, page 49) JPEG Configure the settings such as “Refresh interval (JPEG)*”, “Image capture size” and “Image quality” on this section.
  • Page 81 11 Configure the settings relating to images and audio [Image/Audio] SW172 SW172 ST162 ST162 QVGA/ VGA/ 800x600 When “4:3 (VGA)” is selected for “Aspect ratio” SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 QVGA/ VGA/ 1280x960 When “4:3 (800x600)” is selected for “Aspect ratio” SW396 SW396 SW395...

  • Page 82: Configure The Settings Relating To H.264 Images [Jpeg/H.264]

    11 Configure the settings relating to images and audio [Image/Audio] 11.3 Configure the settings relating to H.264 images [JPEG/H.264] Click the [JPEG/H.264] tab on the “Image/Audio” page. (®page 47, page 49) [JPEG/H.264] tab will be displayed when “H.264” is selected for “Video encoding format”. Operating Instructions...
  • Page 83 11 Configure the settings relating to images and audio [Image/Audio] Configure the settings relating to H.264 image such as “Max bit rate (per client)”, “Image capture size”, “Image quality”, etc. in this section. Refer to page 88 and page 80 for the settings relating to MPEG-4 images and JPEG images respectively.
  • Page 84 11 Configure the settings relating to images and audio [Image/Audio] [Video encoding format] SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 SC384 SC384 Select “H.264” for the video encoding format. • H.264: H.264 will be set for the video encoding format. The subsequent setting items will be for H.264. The tab name will be changed to [JPEG/H.264].
  • Page 85 11 Configure the settings relating to images and audio [Image/Audio] When “4:3 (VGA)” is selected for “Aspect ratio” SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 – H.264(1): QVGA/ VGA/ 1280x960 – H.264(2): QVGA/ VGA When “4:3 (800x600)” is selected for “Aspect ratio” SW396 SW396 SW395...
  • Page 86 11 Configure the settings relating to images and audio [Image/Audio] “8192kbps *” is available only when the image capture size is “1280x960” or “1280x720”. “128kbps *” is available only when the image capture size is “QVGA”, “VGA”, “800x600” or “320x180”, “640x360”.
  • Page 87 11 Configure the settings relating to images and audio [Image/Audio] [Unicast port2(Audio)] Enter the unicast port number (used to transmit audio from the camera). • Available port number: 1024 - 50000 (Only even numbers are available.) • Default: – H.264(1): 33004 –...

  • Page 88: Configure The Settings Relating To Mpeg-4 Images [Jpeg/Mpeg-4]

    11 Configure the settings relating to images and audio [Image/Audio] 11.4 Configure the settings relating to MPEG-4 images [JPEG/MPEG-4] (SW396/SW395/SC386/ SC385/SC384) Click the [JPEG/MPEG-4] tab on the “Image/Audio” page. (®page 47, page 49) The [JPEG/MPEG-4] tab will be displayed when “MPEG-4” is selected for “Video encoding format”. (®page 82) Operating Instructions...
  • Page 89 11 Configure the settings relating to images and audio [Image/Audio] Configure the settings relating to MPEG-4 image such as “Max bit rate (per client)*”, “Image capture size”, “Image quality”, etc. in this section. Refer to page 80 and page 82 for the settings relating to JPEG images and H.264 images respectively.
  • Page 90 11 Configure the settings relating to images and audio [Image/Audio] • H.264: H.264 will be set for the video encoding format. The subsequent setting items will be for H.264. (®page 82) The tab name will be changed to [JPEG/H.264]. • MPEG-4: MPEG-4 will be set for the video encoding format.
  • Page 91 11 Configure the settings relating to images and audio [Image/Audio] • Frame rate: MPEG-4 images will be transmitted with the frame rate selected for “Frame rate*”. • Best effort: In accordance with the network bandwidth, MPEG-4 images will be transmitted with the bit rate varying between the maximum and minimum bit rates that are set for “Max bit rate (per client)*”.
  • Page 92 11 Configure the settings relating to images and audio [Image/Audio] [Transmission type] Select the transmission type of MPEG-4 images from the following. • Unicast port (AUTO): Up to 14 users can access a single camera concurrently. “Unicast port1(Image)” and “Unicast port2(Audio)” will automatically be selected when transmitting images and audio from the camera.
  • Page 93 11 Configure the settings relating to images and audio [Image/Audio] • Available value: 1 - 254 • Default: 16 IMPORTANT • When transmitting an MPEG-4 image via a network, the transmitted image sometimes may not be displayed depending on the settings of a proxy server or a firewall. In this case, refer to the network administrator.

  • Page 94: Configure The Settings Relating To The Camera Operations [Cam. Function]

    11 Configure the settings relating to images and audio [Image/Audio] 11.5 Configure the settings relating to the camera operations [Cam. Function] Click the [Cam. Function] tab on the “Image/Audio” page. (®page 47, page 49) Configure the settings relating to camera operations. [Home position] A preset position (®page 113) can be set as the home position.
  • Page 95 11 Configure the settings relating to images and audio [Image/Audio] Note • This function is also useful to automatically set the camera in a specific mode when the power of the camera is turned on. • The self return function works even when the setup menu is displayed. [Self return time] Select a waiting time (amount of time until the camera starts the selected operation after the end of the manual operations) from the following.
  • Page 96 11 Configure the settings relating to images and audio [Image/Audio] About extra optical zoom/extra zoom Among approx. 1.3 megapixel image capture area of the MOS image sensor, the central part of approx. 0.31 megapixels is extracted for shooting. That enables the shooting with a higher zooming effect. When the image capture size at “VGA”...
  • Page 97 11 Configure the settings relating to images and audio [Image/Audio] • Default: Pan-Tilt degree/Zoom ratio display Note • When “Pan-Tilt degree/Zoom ratio display” is selected, the Pan-Tilt degree/Zoom ratio display is displayed in the position specified in “OSD” on the [Basic] tab. (®page 55) •...

  • Page 98: Configure The Settings Relating To Images And The Preset Positions [Image/Position]

    11 Configure the settings relating to images and audio [Image/Audio] 11.6 Configure the settings relating to images and the preset positions [Image/Position] Click the [Image/Position] tab on the “Image/Audio” page. (®page 47, page 49) When the [Setup>>] button of each setting item is clicked, the detailed settings menu will be displayed in a newly opened window.

  • Page 99: Configure The Settings Relating To Image Quality ("Image Adjust" Setup Menu) (Sw396/Sw395/Sc386/Sc385)

    11 Configure the settings relating to images and audio [Image/Audio] [Patrol] SW396 SW396 SC386 SC386 Click the [Setup>>] button to display the setup menu that can configure the settings relating to the patrol function. The setup menu will be displayed in a newly opened window. (®page 118) [Auto track] SW396 SW396...
  • Page 100 11 Configure the settings relating to images and audio [Image/Audio] The settings relating to image quality can be configured with the setup menu displayed in a newly displayed window. When the values are changed, the changed values will be applied to the currently displayed image on the [Image/Position] tab.
  • Page 101 11 Configure the settings relating to images and audio [Image/Audio] [Super Dynamic(SD)] Select “On” or “Off” to determine whether or not to activate the super dynamic function. Refer to the description “Super Dynamic function” about the super dynamic function. • On: The super dynamic function will work.
  • Page 102 11 Configure the settings relating to images and audio [Image/Audio] • Off: The interactive control with face detection will not work. • Default: Off Note • When “Off” is selected for “Super Dynamic(SD)”, the interactive control with face detection is deactivated.
  • Page 103 11 Configure the settings relating to images and audio [Image/Audio] [AGC] Select a method of gain adjustment from the following. • On(High)/ On(Mid)/ On(Low): When the luminance of the subject becomes darker, gain will be automatically increased and screen will become brighter. “High”, “Mid” and “Low” are indications of gain level.
  • Page 104 11 Configure the settings relating to images and audio [Image/Audio] – High: Switches from the color mode to the black & white mode when the ambient brightness (illuminance) of the camera is approx. 6 lx or less. – Low: Switches from the color mode to the black & white mode when the ambient brightness (illuminance) of the camera is approx.
  • Page 105 11 Configure the settings relating to images and audio [Image/Audio] [DNR] The digital noise reduction function reduces noise automatically under the condition of low illuminance. Select an effect level “High” or “Low” for the digital noise reduction. • High: High DNR, increases afterimage •...

  • Page 106: Configure The Settings Relating To Image Quality ("Image Adjust" Setup Menu) (Sc384/ Sw175/Sw174W/Sw172/St165/St162)

    11 Configure the settings relating to images and audio [Image/Audio] 11.6.2 Configure the settings relating to image quality (“Image adjust” setup menu) (SC384/SW175/SW174W/SW172/ST165/ ST162) Click the [Setup>>] button of “Image adjust” on the [Image/Position] tab of the “Image/Audio” page. (®page 98) The settings relating to image quality can be configured with the setup menu displayed in a newly displayed window.
  • Page 107 11 Configure the settings relating to images and audio [Image/Audio] [Wide dynamic range (WDR)] Select “On” or “Off” to determine whether or not to activate the wide dynamic range function. This function compensates brightness so that it produces clearer images even if objects have various illumination intensities.
  • Page 108 11 Configure the settings relating to images and audio [Image/Audio] • Off: Mask areas will not be set automatically. It is necessary to set them manually. • Default: Off [Mask area] When “Off” is selected for “Wide dynamic range” and “Back light compensation (BLC)”, it is possible to compensate for backlight by masking brighter areas.
  • Page 109 11 Configure the settings relating to images and audio [Image/Audio] • When the setting for “Light control mode” is “Indoor scene (50 Hz)”, “Indoor scene (60 Hz)” or “ELC” whose maximum exposure time is 1/2000s or longer, brightness may not be remarkably changed even when [Brightness] buttons are clicked.
  • Page 110 11 Configure the settings relating to images and audio [Image/Audio] • AWC: Selects the automatic white balance control mode. This adjustment is suitable for a location where a light source is stable. Operating color temperature range is approx. 2,000 K - 10,000 K. •...

  • Page 111: Set Mask Areas

    11 Configure the settings relating to images and audio [Image/Audio] 11.6.3 Set mask areas When “Off” is selected for “Super Dynamic(SD)” or “Wide dynamic range SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 (WDR)” , and “Back light compensation (BLC)”, it is SC384 SC384 SW175...
  • Page 112 11 Configure the settings relating to images and audio [Image/Audio] Click the [Start] button of “Mask area”. → Borders will appear and the image displayed on the [Image/Position] tab will be divided into 48 (6x8). Click the divided areas to be masked. →...

  • Page 113: Configure The Settings Relating To The Preset Positions ("Preset Position" Setup Menu)

    11 Configure the settings relating to images and audio [Image/Audio] IMPORTANT • When “16:9” is selected for the aspect ratio of JPEG/H.264, the image will be displayed clipped from the image of “4:3”. Therefore even when “16:9” is set, the brightness of the masked area will affect the image.
  • Page 114 11 Configure the settings relating to images and audio [Image/Audio] IMPORTANT SW175 SW175 SW174W SW174W SW172 SW172 ST165 ST165 ST162 ST162 • When the zoom factor is 2x or more, the setting of the preset positions will become unavailable. SW395 SW395 SC385 SC385...

  • Page 115: Register The Preset Positions

    11 Configure the settings relating to images and audio [Image/Audio] 11.6.4.1 Register the preset positions Select a preset position number. → The selected preset position number will be displayed in the “Position No” area. When the selected number has already been registered, the camera will move to the selected preset position.
  • Page 116 11 Configure the settings relating to images and audio [Image/Audio] Note • When the preset position is set to shoot the following objects, it is recommended to select “Off”, and adjust the focus before registering the preset positions. An object whose contrast is low An object whose depth never changes An object with high luminance such as a spotlight [Dwell time]...

  • Page 117: Configure The Settings Relating To The Auto Pan Function ("Auto Pan" Setup Menu) (Sw396/Sw395/Sc386/Sc385/Sc384)

    11 Configure the settings relating to images and audio [Image/Audio] 11.6.5 Configure the settings relating to the auto pan function (“Auto pan” setup menu) (SW396/SW395/SC386/SC385/SC384) Click the [Setup>>] button of “Auto pan” on the [Image/Position] tab of the “Image/Audio” page (®page 98). The settings relating to the auto pan function can be configured with the setup menu displayed in a newly displayed window.

  • Page 118: Configure The Settings Relating To Patrol ("Patrol" Setup Menu) (Sw396/Sc386)

    11 Configure the settings relating to images and audio [Image/Audio] Note • Panning, tilting and zooming operations can also be carried out on the [Image/Position] tab. • Adjusted zoom and focus position for the auto pan function will be applied when [Set] button of “Start position”...
  • Page 119 11 Configure the settings relating to images and audio [Image/Audio] Here the information related to patrol is set. Patrol setting [Number of patrol pattern] Select the patrol pattern number. The length of patrol patterns that can be learned differs depending on the pattern number.

  • Page 120: Configure The Settings Relating To Auto Track ("Auto Track" Setup Menu) (Sw396/Sc386)

    11 Configure the settings relating to images and audio [Image/Audio] Note • The following are the camera operations that can be learned. – Start position operations pan/tilt/zoom/focus position/brightness – Camera operations pan/tilt/zoom/focus position/brightness/moving the preset position • The auto focus function cannot be used when performing patrol operations. As a characteristic of zoom lenses, when images are zoomed up from the “Wide”...
  • Page 121 11 Configure the settings relating to images and audio [Image/Audio] Here the information related to the auto track setting is set. Operating Instructions...
  • Page 122 11 Configure the settings relating to images and audio [Image/Audio] Auto track setting [Camera height] Select the height that the camera is installed to from the following. 2.5m(8.5ft)/2.75m(9.0ft)/3.0m(10.0ft)/3.25m(11.0ft)/3.5m(11.5ft)/3.75m(12.5ft)/4.0m(13.5ft)/4.25m(14.0ft)/ 4.5m(15.0ft)/4.75m(16.0ft)/5.0m(16.5ft)/5.5m(18.5ft)/6.0m(20.0ft)/6.5m(21.5ft)/7.0m(23.5ft)/7.5m(25.0ft)/ 8.0m(26.5ft)/8.5m(28.5ft)/9.0m(30.0ft)/9.5m(31.5ft)/10.0m(33.5ft)/12.0m(40.0ft)/14.0m(46.5ft)/16.0m(53.5ft)/ 18.0m(60.0ft)/20.0m(66.5ft)/22.0m(73.5ft)/24.0m(80.0ft)/26.0m(86.5ft)/28.0m(93.5ft)/30.0m(100.0ft) Default: 2.5m(8.5ft) The camera height setting is the tracking target’s and camera’s height (H1: 2.5m(8.5ft)-30.0m(100.0ft)), not Camera Within 2.5m(8.5ft) to 30.0m(100.0ft)
  • Page 123 11 Configure the settings relating to images and audio [Image/Audio] Advanced setting [Zoom with auto track] Select the tracking zoom control from the following. Off: Zoom control is not performed. On(Continuous): Zoom control is performed. Default: On(Continuous) [Object size] Select an object size from the following. Small(1/4 of the image): The tracking target is enlarged to about 1/4 the size (lengthwise) of the monitor screen.
  • Page 124 When “On” (when there is an alarm area intrusion) is selected with “Auto track alarm”, the alarm area will become active. [Area No. notification] When “Panasonic alarm protocol notification >>” is clicked, the [Notification] tab of the “Alarm” page will be displayed. (®page 148) Note •...
  • Page 125 – when the camera is shaking • In no event shall Panasonic Corporation be liable to any consequential inconvenience, or loss or damage, arising out of the settings or results of the Auto tracking system or face detection. • We recommend that you use this setting under the following setting conditions to improve the detection accuracy.

  • Page 126: Configure The Settings Relating To Direction ("Direction" Setup Menu) (Sw396/Sc386)

    11 Configure the settings relating to images and audio [Image/Audio] Configure the settings of Camera 2 (IP address: 192.168.0.12), which receives notification commands from the other cameras. Display the “Alarm” screen from the “Alarm” page. (®page 134) From “Alarm”, set “Command alarm” to “On” and click the “Set” button. Set the “Command alarm”...

  • Page 127: Configure The Settings Relating To The Privacy Zone ("Privacy Zone" Setup Menu)

    11 Configure the settings relating to images and audio [Image/Audio] [Close] button Click this button to close the “Direction setting” setup menu. 11.6.9 Configure the settings relating to the privacy zone (“Privacy zone” setup menu) Click the [Setup>>] button of “Privacy zone” on the [Image/Position] tab of the “Image/Audio” page (®page 98).
  • Page 128 11 Configure the settings relating to images and audio [Image/Audio] Privacy zone [Display type] Select a display type of the privacy zone from the following. • Gray: The privacy zones will be displayed in gray. • Mosaic: The privacy zones will be displayed with a mosaic effect. SW396 SW396 SW395...

  • Page 129: Configure The Settings Relating To Audio [Audio]

    11 Configure the settings relating to images and audio [Image/Audio] 11.7 Configure the settings relating to audio [Audio] Click the [Audio] tab on the “Image/Audio” page. (®page 47, page 49) The settings relating to audio can be configured on this page. Note •...
  • Page 130 11 Configure the settings relating to images and audio [Image/Audio] [Audio bit rate] Select “16kbps” or “32kbps” for the audio bit rate used to transmit/receive audio data. • Default: 32kbps Note • When selecting a smaller value for “Bandwidth control(bit rate)” (®page 166) while putting a priority on the JPEG/H.264(MPEG-4) image transmission, select “16kbps”...
  • Page 131 11 Configure the settings relating to images and audio [Image/Audio] [Audio output port (PC to Camera)] Enter the transmission port number (the port number on the camera used to receive audio data transmitted from the PC). • Available port number: 1024-50000 (Only even numbers are available.) •...

  • Page 132: Configure The Multi-Screen Settings [Multi-Screen]

    12 Configure the multi-screen settings [Multi-screen] 12 Configure the multi-screen settings [Multi-screen] The cameras from which images are to be displayed on a multi-screen can be registered on the “Multi-screen” page. (®page 47, page 49) [IP address] Enter the IP address or the host name of the camera to be used for the multi-screen. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registered.
  • Page 133 When accessing the camera using the HTTPS protocol, install the security certificate of the camera to display images on the monitor. (®page 181) • “Network Camera Recorder with Viewer Software Lite” which supports live monitoring and recording images from multiple cameras is available. For further information, refer to our website (http://security.panasonic.com/support/info/). SW175 SW175 SW174W SW174W...

  • Page 134: Configure The Alarm Settings [Alarm]

    13 Configure the alarm settings [Alarm] 13 Configure the alarm settings [Alarm] The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence, the VMD area settings, and the alarm occurrence notification can be configured on this page. The “Alarm”...
  • Page 135 Select “On” or “Off” to determine whether or not to receive the command alarm. The command alarm is the function that provides notification of a Panasonic protocol alarm from the other cameras. When “On” is selected, alarm actions will be performed between multiple cameras.

  • Page 136: Configure The Settings Relating To The Camera Action On Alarm Occurrence [Alarm]

    13 Configure the alarm settings [Alarm] The following port numbers are unavailable since they are already in use. 20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 443, 554, 995, 10669, 10670, 59000-61000 13.2 Configure the settings relating to the camera action on alarm occurrence [Alarm] Click the [Alarm] tab on the “Alarm”...
  • Page 137 13 Configure the alarm settings [Alarm] Select an action to be taken when a terminal alarm 2 is detected from the following. • Off: Does not take any action even when a terminal alarm 2 is detected. • 1-64 : When the registered SW395 SW395 SC385...

  • Page 138: Configure The Settings Relating To Preset Per Sender ("Preset Per Sender" Setup Menu) (Sw396/Sc386)

    13 Configure the alarm settings [Alarm] * If Patrol 1 is not registered it is not displayed on the screen. • Preset per sender : By registering the sender's address for the command alarm and SW396 SW396 SC386 SC386 the preset position for that address, the camera will move to the preset position when an alarm is detected from the command alarm.
  • Page 139 13 Configure the alarm settings [Alarm] • When “Alarm input” or “Manual” is selected for “Save trigger” on the [SD memory card] tab, images will not be transmitted to the FTP server even when an alarm is detected. Set “Save trigger” to “FTP error”.

  • Page 140: Configure The Settings Relating To H.264 Recording [Alarm] (Sw396/Sw395/Sc386/

    13 Configure the alarm settings [Alarm] Approximate time to be taken to save the set “Number of images” with the set “Transmission interval” will be displayed. [Image capture size] Select the capture size of images to be transmitted to the FTP server or of an image to be attached to the alarm E-mail.

  • Page 141: Configure The Settings Relating To The Alarm Output Terminal [Alarm]

    13 Configure the alarm settings [Alarm] H.264 recording (SD memory card) [Pre alarm] Determine whether or not to perform the pre alarm recording. When “Use” is selected, 1 MB image data is always saved during the pre alarm recording. Use/ Not use •...

  • Page 142: Change The Aux Name [Alarm]

    13 Configure the alarm settings [Alarm] • Pulse: When an alarm is detected, the alarm output terminal will be in the state to the “Trigger output” setting for the period set for “Pulse width”. When the alarm occurrence indication button is clicked, the alarm output terminal will return to the normal state.

  • Page 143: Configure The Vmd Settings [Vmd Area]

    13 Configure the alarm settings [Alarm] Note • AUX is a camera terminal that allows users to operate (Open/Close) arbitrarily from the “Live” page. For example, an operator can remotely control lights in a place where the camera is installed by connecting the terminal to the light controller.
  • Page 144 Select “On” or “Off” to determine whether or not to add VMD information to superimposed image data. The VMD information can be searched by some Panasonic network disk recorders. Refer to the operating instructions of the connected devices for further information about the functions and settings.
  • Page 145 13 Configure the alarm settings [Alarm] IMPORTANT • When the settings are being configured on the setup menu, sometimes the VMD function may not work correctly. [Area] When selecting a VMD area in the screen, it will be numbered as area 1. (Subsequent areas will be numbered in the order of selection.) [All areas] button When the [All areas] button is clicked, the whole area will become the VMD area, and “1(White)”...
  • Page 146 [Area No. notification] When “Panasonic alarm protocol notification >>” is clicked, the [Notification] tab of the “Alarm” page will be displayed. (®page 148) Set the video motion detection area by dragging the mouse on the screen.

  • Page 147: Configuration Of The Settings Relating To The E-Mail Notification [Notification]

    13 Configure the alarm settings [Alarm] To invalidate the VMD area, click the [Set] button after selecting “Off” for “Status” of the VMD area to be invalidated. → The outline of the invalidated VMD area will turn to a dotted line. When the VMD area is invalidated, no alarm will occur even when a motion can be recognized in the area.

  • Page 148: Configure The Settings Relating To Panasonic Alarm Protocol [Notification]

    SD memory card becomes full, or “The SD memory card cannot be detected.” when mounting of the SD memory card failed. 13.9 Configure the settings relating to Panasonic alarm protocol [Notification] Click the [Notification] tab on the “Alarm” page. (®page 47, page 49)
  • Page 149 The settings relating to Panasonic alarm protocol can be configured in this section. Panasonic alarm protocol notification [Panasonic alarm protocol] Select “On” or “Off” to determine whether or not to provide notification by Panasonic alarm protocol according to the settings for the “Alarm” and “Diag.” checkboxes of “Destination of notification” below. –...
  • Page 150 Default: 2 Destination of notification [Address 1] - [Address 8] Enter the destination IP address or host name of the Panasonic alarm protocol from the following. Up to 8 destination server addresses can be registered. • [Alarm] checkbox: When the checkbox is selected, the Panasonic alarm notification will be provided upon an alarm occurrence.
  • Page 151 13 Configure the alarm settings [Alarm] track alarms are not implemented. When using auto track cooperation, set “Auto track alarm” to “On(In preset alarm area)” in the auto tracking settings. IMPORTANT • When entering the host name of the “Destination server address”, the DNS settings on the [Network] tab of the “Network”...

  • Page 152: Configure The Setting Relating To The Image Recognition [Advanced Func.]

    ST162 • To use the “XML notification” and “Face detection” functions, you need to install the extension software. For further information, refer to our website (http://security.panasonic.com/kms/). 14.1 Configure the settings relating to the XML notification [XML notification] Click the [XML notification] tab on the “Advanced func.” page.
  • Page 153 14 Configure the setting relating to the image recognition [Advanced func.] The XML notification notifies the server of information related to areas such as auto tracking SW396 SW396 or face detection in XML format. SC386 SC386 XML notification [XML notification] Select “On”...

  • Page 154: Configuration Of The Settings Relating To The Face Detection [Face Detection]

    14 Configure the setting relating to the image recognition [Advanced func.] [Notification interval] Select the notification interval. • Face data 1s/2s/3s/4s/5s/6s/10s/15s/20s/30s/1min Default: 1s • Auto track data SW396 SW396 SC386 SC386 1s/2s/3s/4s/5s/6s/10s/15s/20s/30s/1min Default: 1s Note • When [Notification data] is set to “Detection info.(Original)”, the [Notification interval] can only be set to “1s”...
  • Page 155 14 Configure the setting relating to the image recognition [Advanced func.] IMPORTANT • The face detection function shall not guarantee the detection of faces in an image. The face detection accuracy varies with imaging conditions. Face detection [Face detection] Determine whether or not to enable the face detection function. •...

  • Page 156: Configure The Settings Relating To The Authentication [User Mng.]

    15 Configure the settings relating to the authentication [User mng.] 15 Configure the settings relating to the authentication [User mng.] The settings relating to the authentication such as users and PCs restrictions for accessing the camera with a PC or cellular phone/mobile terminal can be configured on the “User mng.” page. The “User mng.”...

  • Page 157: Configure The Settings Relating To The Host Authentication [Host Auth.]

    15 Configure the settings relating to the authentication [User mng.] Note • When the [Authentication] setting has been changed, close the web browser, and then access the camera again. • For other devices such as network disk recorders, unless otherwise stated, Digest authentication is not supported.

  • Page 158: Configure The Settings Relating To The Priority Stream [System]

    15 Configure the settings relating to the authentication [User mng.] The restriction settings of PCs (IP address) from accessing the camera can be configured on this page. [Host auth.] Select “On” or “Off” to determine whether or not to authenticate the host. •...
  • Page 159 15 Configure the settings relating to the authentication [User mng.] The description below is the configuration of the priority stream that can transmit images without deteriorating the image quality and refresh interval even when multiple users access concurrently. Priority stream [Activation] Select “On”...
  • Page 160 15 Configure the settings relating to the authentication [User mng.] SW396 SW396 SC386 SC386 SC384 SC384 SW175 SW175 SW174W SW174W SW172 SW172 ST165 ST165 ST162 ST162 0.1fps/ 0.2fps/ 0.33fps/ 0.5fps/ 1fps/ 2fps/ 3fps/ 5fps/ 6fps*/ 10fps*/ 12fps*/ 15fps*/ 30fps* • Default: 1fps Note •...

  • Page 161: Configure The Settings Of The Servers [Server]

    16 Configure the settings of the servers [Server] 16 Configure the settings of the servers [Server] The settings relating to the E-mail server, the FTP server and the NTP server can be configured on this page. The “Server” page has 3 tabs; the [E-mail] tab, the [FTP] tab and the [NTP] tab. 16.1 Configure the settings relating to the E-mail server [E-mail] Click the [E-mail] tab on the “Server”...

  • Page 162: Configure The Settings Relating To The Ftp Server [Ftp]

    16 Configure the settings of the servers [Server] IMPORTANT • When entering the host name for “SMTP server address” or “POP server address”, it is necessary to configure the DNS settings on the [Network] tab of the “Network” page. (®page 166) [Authentication] •...

  • Page 163: Configure The Settings Relating To The Ntp Server [Ntp]

    16 Configure the settings of the servers [Server] [FTP server address] Enter the IP address or the host name of the FTP server. • Available number of characters: 1 - 128 characters • Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hyphen (-).
  • Page 164 16 Configure the settings of the servers [Server] IMPORTANT • Use an NTP server when the more accurate time & date setting is required for the system operation. [Time adjustment] Select the time adjustment method from the following. Time adjusted by the selected method will be used as the standard time of the camera.
  • Page 165 16 Configure the settings of the servers [Server] The following port numbers are unavailable since they are already in use. 20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 161, 162, 443, 995, 10669, 10670 [Time adjustment interval] Select an interval (1 - 24 hours: in 1 hour intervals) of synchronization with the NTP server.

  • Page 166: Configuring The Network Settings [Network]

    17 Configuring the network settings [Network] 17 Configuring the network settings [Network] The network settings and the settings relating to DDNS (Dynamic DNS) and SNMP (Simple Network management Protocol) can be configured on the “Network” page. The “Network” page has 4 tabs; the [Network] tab, the [DDNS] tab, the [SNMP] tab and the [FTP img. trans.] tab.
  • Page 167 17 Configuring the network settings [Network] IPv4 network [Network Settings] Select the method of how to configure the IP address from the following. • Static: The IP address is configured by entering manually on “IP address(IPv4)”. • DHCP: The IP address is configured using the DHCP function. •...
  • Page 168 17 Configuring the network settings [Network] • Default: Static /Auto(Advanced) SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 SC384 SC384 SW175 SW175 SW174W SW174W SW172 SW172 ST165 ST165 ST162 ST162 Note • When “Auto(AutoIP)” is selected and the IP address cannot be obtained from the DHCP server, an IP address not used in the same network will be searched within 169.254.1.0 - 169.254.254.255.
  • Page 169 17 Configuring the network settings [Network] Note • When connecting to the manually configured IPv6 address beyond the router, use an IPv6 compatible router and turn on the automatic IPv6 address assignment function. In this case, it is necessary to configure IPv6 address including prefix information provided from the IPv6 compatible router.
  • Page 170 17 Configuring the network settings [Network] UPnP This camera support UPnP (Universal Plug and Play). By using the UPnP function, it becomes possible to configure the following automatically. • Configuration of the port forwarding function of the router (However, a router supporting UPnP is required.) This configuration is useful when accessing the camera via the Internet or from a cellular phone/mobile terminal.
  • Page 171 17 Configuring the network settings [Network] [CRT key generate] CRT key (SSL encryption key) used for the HTTPS protocol is generated. To generate the CRT key, click the [Execute] button to display “CRT key generate” dialog box. [Self-signed Certificate - Generate] The camera itself generates the security certificate used for the HTTPS protocol.
  • Page 172 “JPEG” on the [JPEG/H.264] (or [JPEG/MPEG-4]) tab or set “Image quality setting” of “JPEG” lower. [Easy IP Setup accommodate period] Select “20min” or “Unlimited” to determine how long the network setting operation using the Panasonic “IP Setting Software” can be allowed.
  • Page 173 17 Configuring the network settings [Network] • To access the camera via the Internet by connecting the camera to a router, it is necessary to assign a respective HTTP port number for each camera and address translation by using the port forwarding function of the router.

  • Page 174: Configure The Https Settings

    17 Configuring the network settings [Network] 17.2 Configure the HTTPS settings Note • SW395R, SC385R, and SC384R do not support the HTTPS function. Click the [Network] tab on the “Network” page. (®page 47, page 49) The settings relating to the HTTPS protocol that can enhance the network security by encrypting the access to cameras on this page.

  • Page 175: Generation Of The Crt Key (Ssl Encryption Key)

    17 Configuring the network settings [Network] Installation of the server certificate (®page 179) Configuration of the connection protocol (®page 180) Note • To use the server certificate, you need to apply for the approval and the issue of server certificate by •...

  • Page 176: Generation Of The Self-Signed Certificate (Security Certificate)

    17 Configuring the network settings [Network] key. When the [Apply] button is clicked on the “Previous CRT key” dialog box, it is possible to replace the current CRT key with the previous one. 17.2.2 Generation of the self-signed certificate (security certificate) IMPORTANT •...
  • Page 177 17 Configuring the network settings [Network] Item Description Available number of characters [Organizational Enter the unit name of the organization. 64 characters Unit] (Omission is OK.) [CRT key] Displays the key size and generation time & date of the current key. Note •...

  • Page 178: Generation Of Csr (Certificate Signing Request)

    17 Configuring the network settings [Network] • When the [Delete] button is clicked, the generated self-signed certificate (security certificate) will be deleted. • When “HTTPS” is selected for “Connection”, it is impossible to delete the self-signed certificate. 17.2.3 Generation of CSR (Certificate Signing Request) IMPORTANT •...

  • Page 179: Installation Of The Server Certificate

    17 Configuring the network settings [Network] Item Description Available number of characters [CRT key] Displays the key size and generation time & date of the current key. Note • To use the server certificate, follow the requests from the CA about the information to be entered. •...

  • Page 180: Configuration Of The Connection Protocol

    17 Configuring the network settings [Network] • When the [Confirm] button is clicked, the registered information of the installed server certificate will be displayed in the “CA Certificate - Confirm” dialog box. (Only “Organizational Unit” will be displayed with an asterisk (*).) •...

  • Page 181: Access The Camera Using The Https Protocol

    17 Configuring the network settings [Network] In advance, install the root certificate and intermediate certificate on the browser in use. Follow the instructions of CA for how to obtain and install these certificates. • When the camera is accessed using the HTTPS protocol, the refresh interval and frame rate of images may be lower.
  • Page 182 17 Configuring the network settings [Network] • When the camera access is open to the Internet, enter the address name or host name to access via the Internet for “Common Name”. In this case, the security alert window will be displayed each time the camera is locally accessed, even if the security certificate is installed.
  • Page 183 17 Configuring the network settings [Network] Click “Certificate Error” over the URL, and click “View certificates”. Operating Instructions...
  • Page 184 17 Configuring the network settings [Network] Click “Install Certificate...”. Note • If [Install Certificate...] is not displayed, close Internet Explorer once, and select [Run as Administrator] to launch Internet Explorer again. Click [Start] ® [All Programs] ® right click [Internet Explorer] ®...
  • Page 185 17 Configuring the network settings [Network] Click “Next” displayed on “Certificate Import Wizard”. Select “Place all certificates in the following store”, and click “Browse...”. Operating Instructions...
  • Page 186 17 Configuring the network settings [Network] Select “Trusted Root Certificate Authorities”, and click “OK”. Click “Next”. Operating Instructions...
  • Page 187 17 Configuring the network settings [Network] Click “Finish”. Click “Yes”. → When the import is successfully completed, the screen “The import was successful.” will be displayed. Operating Instructions...
  • Page 188 17 Configuring the network settings [Network] Click “OK”. → When the browser is restarted after the certificate is imported, “Certificate Error” will not be displayed. OS: Windows XP, Web browser: When using Internet Explorer 6 Access the camera using the HTTPS protocol. Click “View Certificate”.
  • Page 189 17 Configuring the network settings [Network] Click “Install Certificate...”. Click “Next >” according to the procedures displayed on the displayed on “Certificate Import Wizard”. Operating Instructions...
  • Page 190 17 Configuring the network settings [Network] Click “Finish”. Operating Instructions...

  • Page 191: Configure The Settings Relating To Ddns [Ddns]

    Refer to the DDNS service providers for the selection and configuration of the DDNS services other than the “Viewnetcam.com” service. Note • “Viewnetcam.com” is a Dynamic DNS service designed for use with Panasonic Network Cameras. Refer to the “Viewnetcam.com” website (http://www.viewnetcam.com/) for further information about the service. About DDNS services (IPv4/IPv6) By using a DDNS service, it becomes possible to view camera images via the Internet.

  • Page 192: Configuration Of The Ddns Service (Example Of The "Viewnetcam.com" Service)

    17 Configuring the network settings [Network] It is possible to configure the settings for the “Viewnetcam.com” or Dynamic DNS Update (RFC2136 compliant). In most of the DNS services offered by providers, global addresses are not static but dynamic. Therefore, access to the camera via an old global address may be invalidated after a certain period of time. Either of the following services is required when accessing a camera whose global address is not static via the Internet.

  • Page 193: When Using The "Viewnetcam.com" Service

    17 Configuring the network settings [Network] Global address is obtained via the URL (domain name). By entering the URL (including the domain name) on the web browser when accessing the camera via the Internet, the DNS server identifies the registered global address of router (or camera). Access using the current global address The identified global address is used for accessing the router (or camera) to monitor images.

  • Page 194: Procedure To Register Information For The "Viewnetcam.com" Service

    17 Configuring the network settings [Network] [Access interval] Select the interval to access the “Viewnetcam.com” service server to check the IP address and the host name from the following. 10min/ 20min/ 30min/ 40min/ 50min/ 1h • Default: 1h 17.4.3 Procedure to register information for the “Viewnetcam.com”...

  • Page 195: Checking The Information Registered For The "Viewnetcam.com" Service

    17 Configuring the network settings [Network] • When “Expired” is displayed in the URL of “Viewnetcam.com” in the viewnetcam settings page or the status page, restart the camera after registering the “Viewnetcam.com” service. After restarting the camera, check that the registered URL is displayed in the URL of “Viewnetcam.com” of [Status] - [Viewnetcam.com] on the “Maintenance”...

  • Page 196: When Using "Dynamic Dns Update(Dhcp)

    17 Configuring the network settings [Network] 17.4.6 When using “Dynamic DNS Update(DHCP)” [Host name] Enter the host name to be used for the Dynamic DNS Update service. • Available number of characters: 3 - 250 characters Enter in the form of “(host name). (domain name)”. •...

  • Page 197: Configure The Settings Relating To The Ftp Periodic Image Transmission

    17 Configuring the network settings [Network] • Available number of characters: 0 - 32 characters • Default: None (blank) [Location] Enter the name of the location where the camera is installed. • Available number of characters: 0 - 32 characters •...
  • Page 198 17 Configuring the network settings [Network] • When “FTP error” is selected for “Save trigger” on the [SD memory card] tab, images that have failed to transmit using the FTP periodic image transmission can be saved automatically on the SD memory card.

  • Page 199: Configure The Schedule Settings Of The Ftp Periodic Image Transmission

    17 Configuring the network settings [Network] [Transmission interval] Select the interval for the FTP periodic image transmission from the following. 1s/ 2s/ 3s/ 4s/ 5s/ 6s/ 10s/ 15s/ 20s/ 30s/ 1min/ 2min/ 3min/ 4min/ 5min/ 6min/ 10min/ 15min/ 20min/ 30min/ 1h/ 1.5h/ 2h/ 3h/ 4h/ 6h/ 12h/ 24h •...

  • Page 200: How To Set The Schedules

    17 Configuring the network settings [Network] 17.7.1 How to set the schedules Check the check box of the desired day of the week of “FTP image transmission schedule”. → The selected day of the week will be validated for the schedule. To designate time, select the desired “hour”...

  • Page 201: How To Delete The Set Schedule

    17 Configuring the network settings [Network] 17.7.2 How to delete the set schedule Uncheck the check box of the set day of the week. Click the [Set] button after completing the settings. → The schedule of the selected day of the week is deleted. Operating Instructions...

  • Page 202: Use The Camera On A Wireless Lan [Wireless] (Sw174W Only)

    18 Use the camera on a wireless LAN [Wireless] (SW174W only) 18 Use the camera on a wireless LAN [Wireless] (SW174W only) Wireless network settings for connecting the camera to a wireless router or other wireless device can be configured on the “Wireless” page. The “Wireless”...
  • Page 203 18 Use the camera on a wireless LAN [Wireless] (SW174W only) The wireless settings can be manually configured to the camera in this section, and the camera can be connected to the wireless network. Check the wireless router's setting information. •...
  • Page 204 18 Use the camera on a wireless LAN [Wireless] (SW174W only) • Default: 802.11n/b/g [ShortGI enabled] Set each item of the [Wireless: Encryption settings] in accordance to the encryption method used. WEP method WPA-PSK (TKIP), WPA-PSK (AES), WPA-PSK (TKIP/AES), WPA2-PSK (TKIP), WPA2-PSK (AES), WPA2-PSK (TKIP/AES), or WPA/WPA2-mixedmode PSK method [Encryption method] Select the encryption method for the data to be transmitted.
  • Page 205 18 Use the camera on a wireless LAN [Wireless] (SW174W only) • 5 alphanumeric characters: 64bit Example: 012yz • 13 alphanumeric characters: 128bit Example: 0123456uvwxyz • Available number of characters: 10 or 26 characters (10 hex characters: 64bit/26 hex characters: 128bit)/5 or 13 characters (5 alphanumeric characters: 64bit/13 alphanumeric characters: 128bit) •...

  • Page 206: Connecting The Camera To A Wireless Lan With Wps (Automatic Settings) [Basic]

    18 Use the camera on a wireless LAN [Wireless] (SW174W only) • Depending on the network environment and the wireless devices used (2.4 GHz cordless telephones/faxes or other wireless LAN devices), transmission speeds may become slower. 18.2 Connecting the camera to a wireless LAN with WPS (automatic settings) [Basic] First, confirm that “Allow”...
  • Page 207 18 Use the camera on a wireless LAN [Wireless] (SW174W only) Performing settings automatically with the WIRELESS button (WPS indicator) Use the camera's WIRELESS button to automatically perform wireless settings. Turn on the camera without connecting the LAN cable to enable the wireless settings. →...
  • Page 208 18 Use the camera on a wireless LAN [Wireless] (SW174W only) Configure [Wi-Fi Protected Setup (WPS)]. – Select “Allow” for “External registration”. (Default: Allow) – Select “Use” for “WPS compliant (PIN method)”. (Default: Not use) – Enter the wireless router's 8 digit PIN code in the “PIN code” field. •...
  • Page 209 18 Use the camera on a wireless LAN [Wireless] (SW174W only) Configure [Wi-Fi Protected Setup (WPS)]. – Select “Allow” for “External registration”. (Default: Allow) – Select “Use” for “WPS compliant (PIN method)”. (Default: Not use) – Click the [Generate] button or [Default] button to set the “PIN code”. •...

  • Page 210: Using The Camera's Wireless Qos [Basic]

    18 Use the camera on a wireless LAN [Wireless] (SW174W only) IMPORTANT If the wireless settings failed to be automatically set with WPS, check the wireless settings for the wireless router and camera in the following manner. Checking wireless settings for the wireless router •...
  • Page 211 18 Use the camera on a wireless LAN [Wireless] (SW174W only) Note • The screen is refreshed in 10 seconds intervals periodically to monitor the radio wave status. This may cause the screen to flicker. [Wireless module status] Displays the current status of the wireless module. [Firmware version (Wireless)] Displays the wireless firmware version of the camera.
  • Page 212 18 Use the camera on a wireless LAN [Wireless] (SW174W only) [BSSID] Displays the connected wireless router's MAC address. When a wireless router is not connected, “00-00-00-00-00-00” is displayed. [Authentication method] Displays the authentication method (Open System, WPA-PSK, or WPA2-PSK) in accordance to the currently selected encryption method.

  • Page 213: Configure The Settings Relating To The Schedules [Schedule]

    19 Configure the settings relating to the schedules [Schedule] 19 Configure the settings relating to the schedules [Schedule] On the “Schedule” page, it is possible to configure the settings relating to schedules as follows. • Alarm permission (Alarm input will be received only in the specified schedule.) •...
  • Page 214 19 Configure the settings relating to the schedules [Schedule] Select an action to be assigned to the schedule from “Schedule mode”. “Off” is selected at the default. • Off: No action will be taken for the respective schedule. • Alarm permission: Alarm input (terminal alarm) will be received during the period of the schedule. •...
  • Page 215 19 Configure the settings relating to the schedules [Schedule] • Access permission: Users whose access level is set to 2 and 3 on the “User auth.” tab (®page 156) can access the camera only in the period of schedule. • H.264 recording SW396 SW396...

  • Page 216: Maintenance Of The Camera [Maintenance]

    20 Maintenance of the camera [Maintenance] 20 Maintenance of the camera [Maintenance] System log check, firmware upgrade, status check and initialization of the setup menu can be performed on this page. The “Maintenance” page has 4 tabs; the [System log] tab, the [Upgrade] tab, [Status] tab and the [Default reset] tab.

  • Page 217: Upgrade The Firmware [Upgrade]

    20 Maintenance of the camera [Maintenance] 20.2 Upgrade the firmware [Upgrade] Click the [Upgrade] tab of the “Maintenance” page. (®page 47, page 49) The current firmware can be checked and upgraded to the latest version on this page. Contact the dealer for further information about the firmware upgrade.

  • Page 218: Check The Status [Status]

    20 Maintenance of the camera [Maintenance] Click the radio button respective to the desired option to determine whether or not to initialize the settings after completing the firmware upgrade. Note • Note that the settings cannot be restored after an initialization is operated. Click the [Execute] button.
  • Page 219 Refer to the [Readme] file on the provided CD-ROM for further information about the contents of the displayed statuses (relating to the “Viewnetcam.com” service, the UPnP function, or the self check). Or refer to our website (http://security.panasonic.com/support/info/) for further information about the supported software.

  • Page 220: Reset The Settings/Reboot The Camera [Default Reset]

    20 Maintenance of the camera [Maintenance] 20.4 Reset the settings/Reboot the camera [Default reset] Click the [Default reset] tab of the “Maintenance” page. (®page 47, page 49) The settings and the HTML data of the camera can be initialized and reboot of the camera can be performed on this page.
  • Page 221 The notification function allows users to notify errors to the destinations specified in “E-mail notification” - “Destination E-mail address” and “Panasonic alarm protocol notification” - “Destination server address” in the [Notification] tab on the “Alarm” page when an error occurs such as having no SD memory card inserted after rebooting or inserting a locked SD memory card.

  • Page 222: Using The Cd-Rom

    Using the supplied CD-ROM, the following actions can be performed. The Panasonic “IP Setting Software” can be installed on the PC. (®page 223) Settings related to the camera's network can be set from the Panasonic “IP Setting Software”. (®page 225) The manuals can be installed on the PC.

  • Page 223: Installing Panasonic "Ip Setting Software

    21 Using the CD-ROM 21.2 Installing Panasonic “IP Setting Software” On the CD launcher window, click the [Install] button next to [IP Setting Software] to display the Panasonic “IP Setting Software” installation window. Confirm the following settings before starting the installation.

  • Page 224: Installing The Manuals

    To uninstall the manuals delete the shortcut icon from where you specified it to be installed (the default is on the desktop) during installation and the [Manual] folder from the folder (the default is C: \Panasonic) you specified during installation. 21.4 Installing the Viewer software The Viewer software (Network Camera View 4S) must be installed on the PC in order to display camera images.

  • Page 225: Configure The Network Settings Of The Camera Using The Panasonic "Ip Setting Software

    “20min” in the IP setup.) To start the Panasonic “IP Setting Software”, click the [Run] button next to [IP Setting Software] from the CD launcher menu window, or double-click on the shortcut icon created after installing the software on the •...
  • Page 226 21 Using the CD-ROM • When the [Access Camera] button is clicked, live images of the selected camera will be displayed. • It is possible to change the “Camera list” display between IPv4 addresses and IPv6 addresses in accordance with the protocol in use. •...

  • Page 227: About The Displayed System Log

    22 About the displayed system log 22 About the displayed system log Error indications relating to SMTP Category Indication Description POP3 server error Authentication error. • Entered user name or password may be incorrect. Check if the E-mail settings are configured correctly.
  • Page 228 22 About the displayed system log Category Indication Description Internal error Undefined error. • An error occurred in the FTP function. Check if the FTP settings are configured correctly. Error indications relating to “Viewnetcam.com” Category Indication Description Viewnetcam.com Failed to resolve the •...
  • Page 229 22 About the displayed system log Error indications relating to NTP Category Indication Description Connection error No response from the NTP server. • The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly. •...
  • Page 230 22 About the displayed system log Error indications relating to Panasonic alarm protocol notification Category Indication Description Panasonic alarm Failed to find destination of • The IP address of the destination of protocol notification notification. notification may be incorrect. Check if the...

  • Page 231: Troubleshooting

    If not, proceed either of the following. – Reboot the camera and change the IP address by using the Panasonic “IP Setting Software” within 20 minutes after the restart. Installation Guide – Reboot the camera while holding down the [INITIAL SET] button (or switch) on the camera.
  • Page 232 23 Troubleshooting Symptom Cause/solution Reference pages Cannot access from the web • Is the same IP address provided to other devices? browser. Are there contradictions between the address and the network subnet to be accessed? When the camera and the PC are connected in the same subnet: Are the IP addresses of the camera and the PC set in a common subnet? Or is “Use Proxy Server”...
  • Page 233 23 Troubleshooting Symptom Cause/solution Reference pages • Are you accessing the camera using the local address (the IP address used in a local network)? When accessing the camera, use the global address (or the URL registered in the DDNS service) and the port number of the camera as the IP address to be used in the Internet.
  • Page 234 23 Troubleshooting Symptom Cause/solution Reference pages • Is the SSL encryption method different from that of the camera? Select “HTTP” (Do not select “HTTPS”) for “HTTPS” - “Connection” on the “Network” page - the [Network] tab, and access the camera again. •...
  • Page 235 23 Troubleshooting Symptom Cause/solution Reference pages No image is displayed. • Is the viewer software installed on the PC? Install the viewer software on a PC. • Is the version of DirectX 9.0c or later? ® Check the version of DirectX as follows. Select “Run...”...
  • Page 236 23 Troubleshooting Symptom Cause/solution Reference pages When using an optional inner • Installation Guide This is not malfunction. cover, upper side of images (This is caused by the shape of the inner cover are hidden (become black) WV-Q157 or an inner cover provided to an optional when the tilt angle of the bracket.) camera is almost level.
  • Page 237 [SD memory card] tab? Format the SD memory card. • Is any recognition error received when the “Diag.” of “E-mail notification” or “Panasonic alarm protocol notification” is used? Format the SD memory card. • Isn’t the SD memory card out of order? There are limited times to overwrite on an SD memory card.
  • Page 238 23 Troubleshooting Symptom Cause/solution Reference pages Audio is not output from other • Some of the products such as a network disk products such as a network recorder or PC software package may not support disk recorder or PC software “G.711”.
  • Page 239 23 Troubleshooting Symptom Cause/solution Reference pages H.264 (or MPEG-4*) images • When “Network Camera View 4S” is deleted from a are not displayed. PC on which both the viewer software “Network Camera View 3” and “Network Camera View 4” are * SW175/SW174W/SW172/ installed, H.264 (or MPEG-4) images may not be ST165/ST162 do not support...
  • Page 240 23 Troubleshooting Symptom Cause/solution Reference pages Cannot connect to the • Is the camera in an area with no wireless signal, or wireless router is there a concrete wall or other obstructions between the camera and wireless router? Check the [Radio wave status] from [Wireless] - SW174W SW174W [Status] on the setup menu, and install the camera...
  • Page 241 Select [Allow]. displayed on the information bar. “This webpage wants to run the following add-on: `WebVideo Module' from `Panasonic Corporation`.” (Internet Explorer 9) The following message is • Click the information bar and select “Install displayed on the information ActiveX Control”.
  • Page 242 Click the “Install” button on the bar. displayed “Security Warning” window. “This webpage wants to install the following add-on: `nwcv4Ssetup.exe' from `Panasonic Corporation`.” (Internet Explorer 9) • An unnecessary status bar or Click “Internet Options...” under “Tools” of the scroll bar is displayed on the menu bar of Internet Explorer, and then click the pop-up window.

  • Page 243: Directory Structure Of Drive B

    (Ex.img_1001010123000001.jpg) 10010112.02 Destination where images are to be saved by the SD memory PULL recording function of Panasonic network disk recorder Destination where log files are to be saved (for the system administration) M_ALARM 10000001 Video saved at the alarm occurrence (Approx. 2 MB per file) (Ex.10000001_101224193826_A.mp4)
  • Page 244 For U.S. and Canada: Panasonic System Communications Company of North America, Unit of Panasonic Corporation of North America www.panasonic.com/business/ For customer support, call 1.800.528.6747 Two Riverfront Plaza, Newark, NJ 07102-5490 Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 Canada (905)624-5010 www.panasonic.ca...

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