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Deleting a CID Record
letter I. Press the 5 key 3 times for the letter L, then press the 5 key 3 times for
the second letter L, and press the 1 key to insert a space between the first and
1. Make sure the phone is OFF (not in talk mode).
last name. Press the 7 key 4 times for the letter S; press the 6 key once for the
2. When reviewing the most current record, press the DEL/CHAN button on the
letter M; press the 4 key 3 times for the letter I; press the 8 key for the letterT;
handset.The display shows DELETE CALL ID?
press the 4 key twice for the letter H.
3. Press the DEL/CHAN button again to confirm.The display shows DELETED.
NOTE: If you make a mistake press the DEL/CHAN button to backspace and
erase the wrong character(s) or number(s).
Deleting All CID Records
5. Press the MEM button again to save your selection.The display shows ENTER
1. Make sure the phone is OFF (not in talk mode).
TEL NUMBR.
2. Press the CALLER ID/VOL (- or +) button on the handset until a CID record
6. Use the handset touch-tone pad to enter the area code followed by the
displays.
telephone number (up to 24 digits, including pauses) and press the MEM
3. Press and hold DEL/CHAN on the handset.The display shows DELETE ALL?
button again to save your selection.The unit beeps to confirm.
4. Press DEL/CHAN again to erase all records.The display shows NO CALLS.
7. To enter another name and number in a different memory location, return to
step 1 and repeat the process.
Storing CID Records in Memory
Changing a Stored Number
1. Make sure the phone is OFF (not in talk mode).
Use the Storing A Number In Memory procedure to change a stored number and
2. Press the CALLER ID/VOL (- or +) button on the handset until the desired CID
replace the old phone number with a new phone number.
record is displayed.
When REPLACE MEMO? shows in the display, you must press the MEM button on
3. Press the MEM button on the handset.
the handset to confirm replacement.
4. Press a number key (0-9) on the handset to store the CID information in that
Dialing a Stored Number
memory location.You will hear a confirmation tone.
1. Make sure the phone is ON by pressing theTALK/END/CALL BACK button on
NOTE: If the memory location is occupied, REPLACE MEMO? is displayed, and
the handset.
you must confirm replacement by pressing the MEM button.
2. Press the MEM button on the handset.
Storing a Redial Number
3. Press the number key (0-9) for the desired memory location.The stored phone
1. Make sure the phone is OFF (not inTALK mode).
number dials automatically.
2. Press the MEM button on the handset.
OR
3. Press any number key (0-9) on the handset to store the phone number in that
1. Make sure the phone is OFF (not inTALK mode).
memory location.
2. Press the MEM button on the handset.
4. Press MEM again, and ENTER NAME shows on the display.
3. Press the memory location for the phone number you want to dial, or use the
5. Use the handset touch-tone pad to enter the caller's name (see step 4 in Storing
CALLER ID/VOL (- or +) button on the handset to scroll to the desired number.
A Name and Number in Memory), and then press MEM again. ENTERTEL
4. PressTALK/END/CALL BACK on the handset.The number dials automatically.
NUMBR displays.
6. Press redial on the handset to display the redial number and name.
Chain Dialing from Memory
7. Press MEM again to confirm.
Use this feature to make calls which require a sequence of numbers, for example,
when you use a calling card to dial a frequently called long distance number.
NOTE: If the redial number has more than 24 digits, the redial number cannot
Chain dialing lets you dial number sequences from memory with a few button
be stored in memory.
presses.The following example shows you how to use chain dialing to make a call
To replace an old redial number stored in a memory location with a new redial
through a long distance service:
number:
The Number For
1. Repeat steps 1 through 5, then press redial to display the new redial number
Long distance access number
and name.
Authorization code
2. Press MEM again, and REPLACE MEMO? shows in the display.
Frequently called long distance number
NOTE: You must press the MEM button to confirm replacement.
1. Make sure the phone is ON by pressing theTALK/END/CALL BACK button on
Dialing a CID Number
the handset.
1. Make sure the phone is OFF (not inTALK mode).
2. Press the MEM button and then press 7.
2. Use the CALLER ID/VOL (- or +) buttons on the handset to display the desired
3. When you hear the access tone, press MEM again, and then press 8.
CID record.
4. At the next access tone, press MEM and then 9.
3. Press theTALK/END/CALL BACK button on the handset to automatically dial the
TIP: Wait for the access tones before pressing the MEM button, or your call
phone number in the record.
might not go through.
Changing the Number Format
Inserting a Pause in the Dialing Sequence
The FORMAT/ANSWERER button lets you change the format of a telephone
Press the # pause button on the handset to insert a delay in the dialing sequence
number. Available formats are as follows.
of a stored telephone number. A pause is needed to wait for a dial tone (for
7-digit telephone number.
7-digit
example after you dial 9 for an outside line, or to wait for a computer access tone).
10-digit 3-digit area code + 7-digit telephone number.
Each pause counts as 1 digit in the dialing sequence.
11-digit
long distance code "1" + 3-digit area code + 7-digit telephone number.
Reviewing and Deleting Stored Numbers
1. Make sure the phone is OFF (not inTALK mode).
1. Make sure the phone is OFF (not inTALK mode).
2. Use the CALLER ID/VOL (- or +) buttons on the handset to scroll to the number
2. Press the MEM button on the handset.
you want to call back.
3. Use the CALLER ID/VOL (- or +) button on the handset to scroll to the desired
3. If the number does not dial, press the FORMAT/ANSWERER button on the
memory location, or use the touch-tone pad to enter the desired memory
handset to select another format.
location.
4. PressTALK/END/CALL BACK to dial the number.
4. If you want to delete the information, press the DEL/CHAN button on the
handset while the entry displays.The display shows DELETE?
5. Repeat step 3, if necessary, until the correct number format is selected and the
call is completed.
5. Press DEL/CHAN again to confirm.The display shows DELETED.
Memory
Advanced Features
Store up to ten 24-digit numbers in memory for quick dialing. This memory feature is
in addition to the 40 Caller ID records that can be stored in memory.
Channel Button
Storing a Name and Number in Memory
While talking on the phone, you might need to manually change the channel in
order to reduce static caused by appliances, such as baby monitors, garage door
1. Press the MEM button on the handset.
openers, microwave ovens, or other cordless phones. Press and release the DEL/
2. Press the desired memory location button (0 through 9 keys). If the memory
CHAN button to move to the next clear channel.
location is occupied, the memory location and stored name and number
appear on the screen. If the memory location is empty, EMPTY appears in the
display.
3. Press the MEM button again. The display shows ENTER NAME.
4. Use the handset touch-tone pad to enter a name (up to 15 characters). More
than one letter is stored in each of the number keys. For example, to enter Bill
Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the
Remote Access
Changing the Battery
You may access the answering system with the cordless handset or from any
tone-dial compatible telephone.
CAUTION: To reduce the risk of fire or personal injury, use only the
battery 5-2548 that is compatible with this unit.
Cordless Handset
1. Make sure the telephone is OFF (not inTALK mode) before you replace battery.
1. Press the FORMAT/ANSWERER button to access the answering system.
2. Remove the battery compartment cover.
2. Use the corresponding handset keys just like you would use the base buttons
3. Disconnect the cord attached to the battery pack from the jack inside the battery
(see "Answering System Setup").The button functions are located on the
compartment and remove the battery pack from the handset.
handset above each number key. For example, to play messages:
4. Reconnect the battery pack and insert it in the
• Press the FORMAT/ANSWERER button.The display shows ANSWERER
battery compartment.
REMOTE.
5. Put the battery compartment cover back on.
• Press 2 (PLAY/STOP).
6. Place handset in the base or handset charge cradle to charge. If you don't
• When you are finished listening to your messages, press the
charge the handset battery properly (for 16 hours) when you first set up the
FORMAT/ANSWERER button again.
phone and/or when you install a new battery pack, the battery's long-term
Screening Calls from the Handset
performance is compromised.
Use the handset to screen calls even when you can't hear the answering system.
Battery Safety Precautions
When the answering system picks up:
• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this
1. Press the FORMAT/ANSWERER button to access the answering system.
type, toxic materials could be released which can cause injury.
2. Listen as the caller leaves a message.
• To reduce the risk of fire or personal injury, use only the battery listed in the
User's Guide.
3. Press theTALK/END/CALL BACK button to speak to the person or press the
FORMAT/ANSWERER button to stop screening the call.
• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.
Memory Full
When answering system memory is full, the system answers after 10 rings, beeps
and waits for you to enter the 3-digit security code. If you don't enter the security
code within 10 seconds, the phone hangs up.
You should erase some messages so the answering system can record new
messages.
NOTE: The unit also answers after the 10th ring if it is turned off. To access the
answering system, enter your 3-digit security code after you hear the beep.
Accessing the Answering System from Another
Handset Sound Signals
Location
Signal
You can access your answering system from any touch-tone phone by entering
A long warbling tone (with ringer on)
your 3-digit security code after you hear the outgoing announcement.
Three short beeps (several times)
1. Dial the telephone number to which the answering system is connected to.
Single beep every 7 seconds
2. Enter the security code after you hear the tone.
3. Follow the voice menu to use the answering system's remote functions.
Memory Location
Display Messages
The remote feature lets you perform the following functions:
7
The following messages shows the status of the phone, provides Caller ID
To
Press this Button
8
information, or helps you set up and use your phone.
Review message
1
9
ERROR
Play back messages
2
Stop message playback
2
ENTER TEL NUMBR
Erase message
0 (during message playback)
Skip message
3
ENTER NAME
Turn off/on answerer
4
Review voice menu options
7
DELETE ALL?
TIP: You can bypass the outgoing announcement by pressing any numbered key
on the touch-tone pad while the announcement is playing. Then, you can enter
your security code to access the answering system.
DELETE CALL ID?
Changing the Security Code
DELETED
The default security code for accessing the answering system from another
END OF LIST
location is 1 2 3.You must use the handset to change the security code. With the
phone OFF (not inTALK mode), follow these steps:
NEW
1. Press the FORMAT/ANSWERER button to display ANSWERER REMOTE.
UNKNOWN NAME/
2. Press the *EXIT button.
CALLER/NUMBER
3. Enter the new 3-digit security code.
4. Press the *EXIT button again.The unit announces the new code, pauses, beeps,
PAGING FROM BASE
and then announces the menu options again.
BLOCKED CALL
Belt Clip and Optional Headset
BLOCKED NAME
INCOMPLETE DATA
Attaching the Belt Clip
1. Insert the sides of the belt clip into the slots on each side of the handset.
LINE IN USE
2. Snap the belt clip into place.
SEARCHING
Connecting an Optional Headset to the Handset
OUT OF RANGE
The handset can be used with an optional headset for hands free operation.
1. Connect the headset to the headset jack on the side of the handsetThe handset
LONG DISTANCE
receiver and microphone are disabled when the headset is connected.
LOW BATTERY
2. Adjust the headset to rest comfortably on top of your head and over your ear.
Move the microphone to approximately two to three inches from your mouth.
REPT
3. Press theTALK/END/CALL BACK button to answer a call or make calls using
the headset.
NO DATA
4. To return to normal operation, unplug the headset from the jack.
Indicates a memory location is vacant.
EMPTY
NO CALLS
Indicates no calls have been received.
CALL WAITING
Indicates a call is waiting on the line.
ANSWERER
Indicates the answering system is being
REMOTE
accessed remotely.
Answering System Display Messages
The following messages show the status of the answering system or help you set
up and use the system.
0-59
Indicates the total number of messages.
CL (blinking)
The voice time/day stamp needs to be set.
- -
Answering system is turned off.
An (blinking)
The system is answering a call.
F (blinking)
Answering system memory is full.
Six bars (blinking)
The system is recording a memo or an announcement.
LA (Line Access)
External line remote answering system.
Troubleshooting Tips
Cordless Phone Solutions
No dial tone
• Check or repeat installation steps:
NOTE: The RBRC seal on the battery used in your
Make sure the base power cord is connected to a working electrical outlet.
ATLINKS USA, Inc. product indicates that we are
Make sure the telephone line cord is connected to the base and the
participating in a program to collect and recycle Nickel
wall jack.
Cadmium batteries throughout the United States.
Please call 1-800-8-BATTERY for information or contact
• Connect another phone to the same wall jack; if it doesn't work, the problem
your local recycling center.
might be your wiring or local service.
• The handset may be out of range of the base. Move closer to the base.
• Make sure the battery is properly charged (16 hours).
Meaning
• Make sure the battery pack (in the handset) is properly installed.
• The handset should beep when you press theTALK/END/CALL BACK button,
Signals an incoming call
and the charge/in use indicator on the base should be lit when the handset
rests in the cradle. If not, the battery may need to be charged.
Page signal
• Place the handset in the base for at least 20 seconds to reset the unit.
Low battery warning
Handset does not ring
• Make sure the RINGER switch on the handset is turned to ON.
• The handset may be out of range of the base. Move closer to the base.
• You may have too many extension phones on your line.Try unplugging some
phones.
Caller information is interrupted during
transmission, or the phone is excessively noisy.
• Check for dial tone.
Prompt telling you to enter a telephone number in
You experience static, noise, or fading in and out
one of the 10 memory locations.
• Change channels.
Prompt telling you to enter the name for one of the
• The handset may be out of range of the base. Move closer to the base.
10 memory locations.
• Relocate the base. Make sure the base is not plugged into an outlet with
another household appliance.
Prompt asking if you want to erase all
Caller ID records.
• Charge the battery.
Unit beeps
Prompt asking if you want to erase a
Caller ID record.
• Place handset in base for 20 seconds; if it still beeps, charge battery for 16
Prompt confirming the Caller ID record is erased.
hours.
Indicates that there is no additional information in
• Clean charging contacts on handset and base with a soft cloth or an eraser.
Caller ID memory.
• See solutions for "No dial tone. "
Indicates call or calls have not been reviewed.
• Replace battery.
The incoming call is from an area not serviced by
Memory Dialing doesn't work
Caller ID or the CID information was not sent.
• Did you program the memory location keys correctly?
Indicates the page button on the base is pressed.
• Did you follow proper dialing sequence?
The caller's number is blocked from transmission.
Caller ID Solutions
The caller's name is blocked from transmission.
No Display
CID information is interrupted during transmission,
• Charge the battery (for 16 hours). Or replace the battery.
or the phone line is
• Make sure that the unit is connected to a non-switched electrical outlet.
excessively noisy.
Disconnect the power converter from the outlet and plug it in again.
Indicates the telephone line is in use.
• You must be subscribed to the standard Name/Number Caller ID service from
Indicates the handset is searching for the base.
your local telephone company to receive CID information.
Indicates the handset is too far away from the base.
Caller ID Error Message
Move closer to the base.
• The unit displays this message if it detects anything other than valid Caller ID
Indicates the CID record is a long distance number.
information during the silent period after the first ring.This message indicates
either the presence of noises on the line, or that an invalid message has been
Indicates the battery needs to be charged.
sent from the telephone company.
Repeat call message. Indicates that a new call from
the same number was received more than once.
No Caller ID information was received with the call.
Answering System Solutions
Limited Warranty
Can't hear messages, beep, etc.
What your warranty covers:
• Adjust speaker volume.
• Defects in materials or workmanship.
Time/Day setting stuck at 12 a.m Mon.
For how long after your purchase:
• One year, from date of purchase.
• Set the time clock.
(The warranty period for rental units begins with the first rental or 45 days from
Answers on 10th ring
date of shipment to the rental firm, whichever comes first.)
• Make sure answering system is turned on.
What we will do:
• Answering system memory may be full. Erase some messages.
• Provide you with a new or, at our option, a refurbished unit.The exchange unit is
under warranty for the remainder of the original product's warranty period.
Incoming messages are incomplete
How you get service:
• An extension phone may have been lifted as a message is received.
• Properly pack your unit. Include any cables, etc., which were originally provided
• Answering system memory is full. Erase some messages.
with the product. We recommend using the original carton and packing materials.
• You may have accidently pressed the PLAY/STOP button during playback and
• "Proof of purchase in the form of a bill of sale or receipted invoice which is evidence
stopped the message.
that the product is within the warranty period, must be presented to obtain warranty
service. " For rental firms, proof of first rental is also required. Also print your name
Won't respond to remote commands
and address and a description of the defect. Send via standard UPS or its equivalent
• You must use a tone-dial phone.This phone does not support pulse (rotary)
to:
dialing.
ATLINKS USA, Inc.
• Make sure to enter the correct security code.
c/o Thomson
11721 B Alameda Ave.
• Did unit hang up? If you take no action for a period of time, it automatically
Socorro,Texas 79927
hangs up.
• Pay any charges billed to you by the Exchange Center for service not covered by the
General Product Care
warranty.
• Insure your shipment for loss or damage. ATLINKS accepts no liability in case of
To keep your telephone working and looking good, follow these guidelines:
damage or loss.
• Avoid putting the phone near heating appliances and devices that generate
• A new or refurbished unit will be shipped to you freight prepaid.
electrical noise (for example, motors or fluorescent lamps).
What your warranty does not cover:
• DO NOT expose to direct sunlight or moisture.
• Customer instruction. (Your Owner's Manual provides information regarding
operating instructions and user controls. Any additional information, should be
• Avoid dropping the unit and other rough treatment.
obtained from your dealer.)
• Clean with a soft cloth.
• Installation and setup service adjustments.
• Never use a strong cleaning agent or abrasive powder because this will
• Batteries.
damage the finish.
• Damage from misuse or neglect.
• Retain the original packaging in case you need to ship the phone at a later date.
• Products which have been modified or incorporated into other products.
• Periodically clean the charge contacts on the handset and base with a soft cloth.
• Products purchased or serviced outside the USA.
Causes of Poor Reception
• Acts of nature, such as but not limited to lightning damage.
Product Registration:
• Aluminum siding.
• Please complete and mail the Product Registration Card packed with your unit. It
• Foil backing on insulation.
will make it easier to contact you should it ever be necessary.The return of the card
is not required for warranty coverage.
• Heating ducts and other metal construction that can shield radio signals.
Limitation of Warranty:
• You're too close to appliances such as microwaves, stoves,
• THE WARRANTY STATED ABOVE ISTHE ONLY WARRANTY APPLICABLETOTHIS
computers, etc.
PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL
• Atmospheric conditions, such as strong storms.
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION
• Base is installed in the basement or lower floor of the house.
GIVEN BY ATLINKS USA, INC., ITS AGENTS, OR EMPLOYEES SHALL CREATE A
• Base is plugged into AC outlet with other electronic devices.
GUARANTY OR IN ANY WAY INCREASETHE SCOPE OFTHIS WARRANTY.
• Baby monitor is using the same frequency.
• REPAIR OR REPLACEMENT AS PROVIDED UNDERTHIS WARRANTY ISTHE
EXCLUSIVE REMEDY OFTHE CONSUMER. ATLINKS USA, INC. SHALL NOT BE
• Handset battery is low.
LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM
• You're out of range of the base.
THE USE OFTHIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS
OR IMPLIED WARRANTY ONTHIS PRODUCT.THIS DISCLAIMER OF WARRANTIES
• Microwave oven is using the same frequency.
AND LIMITED WARRANTY ARE GOVERNED BYTHE LAWS OFTHE STATE OF
Service
INDIANA. EXCEPTTOTHE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON
If trouble is experienced with this equipment, for repair or warranty
THIS PRODUCT IS LIMITEDTOTHE APPLICABLE WARRANTY PERIOD SET FORTH
information, please contact customer service at 1-800-448-0329. If the
ABOVE.
equipment is causing harm to the telephone network, the telephone company
How state law relates to this warranty:
may request that you disconnect the equipment until the problem is resolved.
• Some states do not allow the exclusion nor limitation of incidental or consequential
This product may be serviced only by the manufacturer or its authorized
damages, or limitations on how long an implied warranty lasts so the above
limitations or exclusions may not apply to you.
service agents. Changes or modifications not expressly approved by
• This warranty gives you specific legal rights, and you also may have other rights
ATLINKS USA, Inc. could void the user's authority to operate this product. For
instructions on how to obtain service, refer to the warranty included in this
that vary from state to state.
guide or call customer service at 1-800-448-0329.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for warranty information.
Or refer inquiries to:
ATLINKS USA, Inc.
Manager, Consumer Relations
P O Box 1976
Indianapolis, IN 46206
Attach your sales receipt to the booklet for future reference or jot down the
date this product was purchased or received as a gift.This information will be
valuable if service should be required during the warranty period.
Purchase date _________________________________________________________
Name of store ________________________________________________________
Accessory Information
DESCRIPTION
MODEL NO.
Headset
5-2425
Handset Replacement Battery
5-2548
AC Power adaptor
5-2512
Belt Clip
5-2673
To place order, have your Visa, MasterCard, or Discover Card ready
and call toll-free
1-800-338-0376
.
A shipping and handling fee will be charged upon ordering.
We are required by law to collect appropriate sales tax for each individual state, country,
and locality to which the merchandise is being sent.
Items are subject to availability.
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