Aastra 7433ip User Manual
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Aastra 7433ip User Manual

Aastra 7433ip User Manual

Ip phone for mx-one
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USER GUIDE
6/1553-DBC 433 01
B6
2010
07
09
Aastra 7433ip
IP Phone for MX-ONE™
USER GUIDE
T Wulff
twulff
HF
Aastra Telecom Sweden AB
XXX
XXXX
HF
EAB
KCM/DP

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  • Page 1 USER GUIDE 6/1553-DBC 433 01 2010 Aastra 7433ip IP Phone for MX-ONE™ USER GUIDE T Wulff twulff Aastra Telecom Sweden AB XXXX KCM/DP...
  • Page 2 No parts of this publication may be subject to alteration, modification or commercial use. Aastra will not be liable for any damages arising from use of an illegal modified or altered publication.

  • Page 3: Important User Information

    HONE FOR Important User Information WARRANTY AASTRA MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Aastra shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance or use of this material.
  • Page 4 MPORTANT NFORMATION FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 5 IP P MX-ONE™ HONE FOR IMPORTANT SAFETY INSTRUCTIONS (ENGLISH) When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: • Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
  • Page 6 NFORMATION INTRODUCTION These directions for use describe the user procedures to handle the features available for the Aastra 7433ip phone. This document is valid for MX-ONE Telephony System -– Telephony Switch and MX-ONE Telephony System – Telephony Server. Whenever only one system is applicable, this is specifically stated in the document.
  • Page 7 IP P MX-ONE™ HONE FOR thorized changes or modifications could void the user authority to operate the equipment. • Do not use the telephone to report a gas leak in the vicinity of the leak. • Do not spill liquid of any kind on the product or use the equipment near water, for example, near a bathtub, washbowl, and kitchen sink, in a wet basement or near a swimming pool.
  • Page 8 ASTRA ESCRIPTION Aastra 7433ip Description The Aastra 7433ip phone (see figure below) has a three line display with 2 soft keys and 2 navigation keys. The phone also has a standard key pad, and function keys. Most features are activated from the function keys and the menus shown in the display.
  • Page 9 IP P MX-ONE™ HONE FOR Cabling All connections at the back of the phone are marked for easier identifi- cation, see figure 2 on page 9. Aastra 7433ip Figure 2: Aastra 7433ip Back View 6/1553-DBC 433 01 Uen B6 2010-07-09...
  • Page 10 7433 ASTRA ESCRIPTION Table 1 Phone Connections Type of Description Connection Power inlet The phone is powered by an external AC/DC adapter (see details below) or, alternatively, over a Power over Ethernet (PoE) switch. • If you use the external power adapter, connect one end of the adapter to the phone connection marked , and the other end to a power...
  • Page 11 IP P MX-ONE™ HONE FOR Note: The phone does not work during power failure, unless powered through a PoE. The phone can be powered either from the network or from a 5 V AC/DC plug-in power adapter. Only use the plug-in adapter (power supply) listed below, or an adapter approved by your local retailer.
  • Page 12 7433 ASTRA ESCRIPTION Press until you hear a click sound. Note: If you wish to remove the foot console, pull the console firmly towards you to release it before removing it from the phone. Connect the cables, see 2.1 Cabling on page 9. Attach the Electrostatic Discharge (ESD) cover on the back of the phone to protect the connectors from ESD.

  • Page 13: Function Keys

    Loudspeaker Pressing this key enables handsfree connection. Handsfree is not fully available. It is possible for a Aastra 7433ip user to hear the other party, but it is not possible for the other party to hear the Aastra 7433ip side.
  • Page 14 7433 ASTRA ESCRIPTION Line keys The three line keys are available for both incoming and outgoing calls. Clear, restart Press this key to disconnect an ongoing call. Pressing this key when working with from the menus, will take you one step back. Display The phone display consists of three rows, each with 24 characters.

  • Page 15: Outgoing Call

    IP P MX-ONE™ HONE FOR If you have unanswered calls, these are indicated in the idle phone display. If follow-me is activated, this is also indicated in the idle phone display. 2.4.2 Outgoing call During an outgoing call, the display shows the traffic information and the dialed name (if available) and number.
  • Page 16 7433 ASTRA ESCRIPTION Display Description icon New missed call(s) Indicates new missed and not checked incoming call(s). The number beside the symbol indicates how many times this caller has tried to call your extension. Missed call(s) Indicates new missed but checked incoming call(s). The number beside the symbol indicates how many times this caller has tried to call your extension.

  • Page 17: Display Menu Structure

    IP P MX-ONE™ HONE FOR Display Menu Structure In the sections below, the phone menus are described in brief. For a detailed description of the various menu options, please see the appro- priate section in this manual. Note: Depending on the phone configuration, the menus in your phone may differ in content from the menus displayed in the following sections.
  • Page 18 7433 ASTRA ESCRIPTION Figure 5: Settings menu structure 6/1553-DBC 433 01 Uen B6 2010-07-09...

  • Page 19: Call List

    IP P MX-ONE™ HONE FOR 2.5.3 Contacts Pressing the key activates the Contacts menu. See figure 6 on page 19 for a description of the menu structure. Figure 6: Contacts menu structure 2.5.4 Call List Pressing the key activates the Call List menu. See figure 7 on page 19 for a description of the menu structure.
  • Page 20 7433 ASTRA ESCRIPTION 2.5.5 Message Pressing the key activates the Message menu. See figure 8 on page 20 for a description of the menu structure. Figure 8: Message menu structure Indicators Indicators on the phone keys indicate line status using different flash patterns, see below.

  • Page 21: Tones And Signals

    IP P MX-ONE™ HONE FOR Tones and Signals It is possible to set different ring signals on the phone. For a description on how to change signals, see 13.2.1 Ring Signals on page 84. To distin- guish between different call types, that is, internal, external and callback calls, the signal you choose is used with different ring cadences, see 2.7.1 Call Type Characteristics on page 21.

  • Page 22: Tone Characteristics

    7433 ASTRA ESCRIPTION Press the key. The ring signal is switched off for the current call, and the phone is automatically set to Silent Ringing. Answer the call. 2.7.1.3 Silent Ringing If you do not want to be disturbed by the ring signal but still want to be able to answer an incoming call, you can switch off the ring signal.

  • Page 23: Handset Mode

    IP P MX-ONE™ HONE FOR Congestion tone Vacant number tone Call waiting tone or verification tone Intrusion tone Conference tone* Connection in progress tone On hold * The conference tone can be disabled by the system administrator. Note: The tones above are the most commonly used tones worldwide. Many markets use a differing tone for one or more situations.

  • Page 24: Hands-Free Mode

    2.9.1 Monitoring With the Aastra 7433ip phone, it is possible to make and answer calls, and to monitor the progress of a call without lifting the handset, but you have to lift the handset for the other person to hear you.

  • Page 25: Gigabit Ethernet

    IP P MX-ONE™ HONE FOR Note: When an option unit is installed, the LAN cable must be connected to the port marked Net on the option unit. Otherwise, the phone will not work. To remove the option unit, do the following: Disconnect all cables attached to the option unit.

  • Page 26: Starting The Phone

    TARTING THE HONE Starting the Phone This chapter describes how to start the phone, and how to log on and off. It also describes free seating, and how to check which software version is used. All system settings for your phone must be set by the system adminis- trator before you can use the phone.

  • Page 27: Logging On To The System

    IP P MX-ONE™ HONE FOR If a new software version is available, you will be notified via a display message. 3.1.2 Logging On To the System When the phone is logged on to the network, there are three possible scenarios: •...
  • Page 28 TARTING THE HONE User Type Modes There are three user type modes: Free User: You need to log on to the telephony system to be able to use the phone, and you are allowed to log off the phone. This is the most common mode.

  • Page 29: Logging Off The Phone

    IP P MX-ONE™ HONE FOR • If a password (or PIN code) is required, enter your password (or PIN code) and press Log On again. When your name and number appears in the display, the phone is ready to use. Note: The password is obtained from, and can only be changed by, the system administrator.

  • Page 30: Restarting The Phone

    TARTING THE HONE Press Yes to confirm. Press No to cancel. • If the logged off user was a temporary user, the preliminary user is logged back on automatically. • If no user is logged on, only emergency calls are possible. Note: If the emergency call function is disabled, the message “No calls!”...

  • Page 31: Free Seating

    To view which software version is installed currently, do the following: Press Select Help and press Select. Select About Aastra 7433ip and press Select. The software version is displayed. Press Back to return to previous menu. 6/1553-DBC 433 01 Uen B6 2010-07-09...

  • Page 32: Incoming Calls

    NCOMING ALLS Incoming Calls This chapter describes how to answer and reject incoming calls, how to pick up calls on other extensions, and how to check missed calls. Receiving Calls An incoming call is indicated by a ring signal, and a flashing indicator associated with the line on which the call is presented.

  • Page 33: Missed Calls

    IP P MX-ONE™ HONE FOR Note: France and New Zealand, press 4; Sweden, press 6. Note: Some phones can be protected against call pick-up. Missed Calls If you have new missed calls in the call list, the call list key indicator flashes.

  • Page 34: Answering A Second Incoming Call

    NCOMING ALLS Answering a Second Incoming Call You have three access lines ( ) for incoming and outgoing calls. All lines have the same extension number. This feature is called triple access line. To answer a second incoming call, do the following: You have an ongoing call on the key, and the key flashes...
  • Page 35 IP P MX-ONE™ HONE FOR 4.6.1 Disabling Parallel Ringing You can disable parallel ringing temporarily by activating Follow-me. 4.6.1.1 Disabling On Your Phone To disable parallel ringing on one phone in the parallel ringing list, acti- vate Follow-me to the main extension. For more information on Follow-me, see 7 Call Forwarding on page 49.

  • Page 36: Outgoing Calls

    UTGOING ALLS Outgoing Calls This chapter describes how to make outgoing calls, and lists the options available to you when you receive a busy tone or no answer. Making Calls You can call both internal and external numbers from your phone. To dial an external number, you must first enter the external access code.
  • Page 37 IP P MX-ONE™ HONE FOR • If the internal number you have called is busy or does not answer. You can have several callbacks activated at the same time. • If all external lines are busy. You can have only one callback acti- vated on a busy external line.

  • Page 38: Call Waiting

    UTGOING ALLS To answer a callback call, do the following: Lift the handset. You will hear the ring tone. You have to answer within 8 seconds, otherwise the callback is cancelled. Note: If you have ordered callback for an external line, you may be prompted to enter any remaining digits.
  • Page 39 IP P MX-ONE™ HONE FOR Note: If the called extension does not accept Call Waiting signals, you will continue to hear a busy tone. If the busy extension ignores the Call Waiting function key, you can order automatic Callback, see 5.2.1 Callback on page 36. 5.2.2.1 Activating Call Waiting To send a call waiting signal to the busy number, do the following:...

  • Page 40: Emergency Calls (Sos Calls)

    UTGOING ALLS Press more..Select Intrude, and press Select. 5.2.4 Bypass If you need to get through to a certain extension currently being forwarded by follow-me, you can bypass the extension. If this feature is allowed from your extension, you can bypass an acti- vated Diversion, an activated Follow-me or an activated Absence Infor- mation on a specific extension.

  • Page 41: Redial Calls

    IP P MX-ONE™ HONE FOR • Dial the emergency number (SOS number). Wait for answer. When the emergency call has been terminated, the emergency centre can call back to your phone even though it is logged off. 5.3.3 The Phone Is Logged Off, With Emergency Call Feature Disabled When the emergency call feature is disabled, the SOS text does not appear in the display.

  • Page 42: Speed Dialing

    UTGOING ALLS The last dialed external number is automatically redialed. Note: Finland and Sweden: Press **0. 5.4.2 Redial a Call from the Call List To make a call using the call list, do the following: Press the key to open the call list. The latest call is framed in the display.

  • Page 43: Dial By Contacts

    IP P MX-ONE™ HONE FOR Press Call and lift the handset. Dial by Contacts To dial a contact, do the following: Press to open your contacts. Find the contact you want to call, or press and hold the key (2-9) that holds the first character in the name of the contact you want to call.

  • Page 44: Individual External Line

    UTGOING ALLS Individual External Line To call an individual external line, do the following: Lift the handset. Dial * 0 *, individual external line number #. Dial the digit or digits to get an external line and the external number. 6/1553-DBC 433 01 Uen B6 2010-07-09...

  • Page 45: During Calls

    IP P MX-ONE™ HONE FOR During Calls This chapter describes a number of features that you can activate during an ongoing call. Placing a call on hold, making a transfer, and starting a conference are a few examples. On Hold You can put an ongoing call on hold temporarily by pressing Hold, or by pressing the line key used for the ongoing call.

  • Page 46: Switching Between Calls

    URING ALLS 6.2.2 Switching Between Calls During inquiry you can switch between the ongoing call and the call on hold. To switch between calls, do the following: Press the line key that holds a call. The call that was put on hold on that key is connected, and the other call is put on hold instead.

  • Page 47: Transfer To Your Mobile Phone

    IP P MX-ONE™ HONE FOR 6.3.2 Transfer to Your Mobile Phone To transfer an ongoing call to your mobile phone, do the following: Press more..Select Transfer to My mobile, and press Select. Transfer will be done before answer. Note: You need to program your mobile phone number to be able to transfer a call to this number.
  • Page 48 URING ALLS To leave the conference, replace the handset or press Suffix Dialing (DTMF) When communicating with and controlling a voice mail system, or when retrieving information about your bank account through your phone, you need to use Dual Tone Multi-Frequency (DTMF) signals, also known as suffix dialing.

  • Page 49: Call Forwarding

    IP P MX-ONE™ HONE FOR Call Forwarding Call forwarding is useful when, for example, you are working temporarily from another room and want your calls to follow you to that room, or if you want your incoming calls to be forwarded to one of your contacts. Internal Follow-me Internal follow-me allows you to redirect incoming calls to another exten- sion within the network.
  • Page 50 ORWARDING Select Disable all diversions, and press Select. Note: Using this procedure will also disable any selected absence reasons. 7.1.3 Ordering Follow-me From Another Phone You can order follow-me of your own extension number from another telephone. The first step is to allow that follow-me is permitted to be done from another telephone.

  • Page 51: External Follow-Me

    IP P MX-ONE™ HONE FOR 7.1.5 Ordering Follow-me Remotely With this feature you can order follow-me of any extension number from any telephone. The prerequisite is that all the involved telephones have the right service profile. To order remote programming of follow-me, do the following: Lift the handset and wait for dial tone.
  • Page 52 ORWARDING Dial the external number and press #. The special dial tone and the Follow-me indicator are switched on. Replace the handset. Note: The Follow-me key is only used as a an indicator that follow-me is activated. Follow-me cannot be activated by pressing this key. 7.2.2 Canceling External Follow-me from Your Phone To cancel external Follow-me, do the following:...
  • Page 53 IP P MX-ONE™ HONE FOR 7.2.4 Canceling External Follow-me Remotely To cancel the remote programming of external follow-me for another extension, do the following: Lift the handset and wait for a dial tone. Dial #22* diverted extension number #. Replace the handset. Personal Number and Profiles With the personal numbers and profiles feature you can be reached on your normal office phone number even if you are out of the office.
  • Page 54 ORWARDING Note: When another party is included in the activated profile, for instance a colleague or an operator, always remember to inform them about your absence. If VoiceMail is included in the activated profile, make sure to always update your greeting with Absence Information.
  • Page 55 IP P MX-ONE™ HONE FOR 7.3.2 Canceling a Profile From Your Phone To cancel a profile from your phone, do the following: Lift the handset. Dial #10#. Replace the handset. 7.3.3 Activating Or Changing Profiles From Another Phone The external phone must be of push button type provided with a pound key (#) and a star key (*), or a mobile phone adapted for dial tone pulses (DTMF).
  • Page 56 ORWARDING 7.3.5 Designing and Ordering Your Search Profiles The search profiles are installed and changed by the system adminis- trator. In order to set up your profiles, copy the setting form in 7.4 Settings Form For Search Profiles on page 58, and fill in the details for your new or changed profiles and submit the form to the system admin- istrator.
  • Page 57 IP P MX-ONE™ HONE FOR Example of how to fill in your settings form for search profiles: Table 3 Profile 1 - In office Search Type of phone or Phone Ring time order answering position number (seconds) Examples: Desk, Cordless, Mobile, External, Voice Mail, Operator, and so on Desk...
  • Page 58 ORWARDING Settings Form For Search Profiles Fill in the form and give it to the system administrator. Name: Department: Phone number: Account: Table 5 Profile 1 - Search Type of phone or Phone Ring time order answering position number (seconds) Examples: Desk, Cordless, Mobile, External, Voice Mail,...
  • Page 59 IP P MX-ONE™ HONE FOR Table 7 Profile 3 - Search Type of Phone or Phone Ring time order answering position number (seconds) Table 8 Profile 4 - Search Type of phone or Phone Ring time order answering position number (seconds) Table 9 Profile 5 - Search...

  • Page 60: Microsoft® Outlook® Contacts

    Start the My Dialog 4000 Contacts application by clicking the icon. Enter your phone number, phone password, and the IP address to the phone. Note: You find the phone IP address by clicking , and selecting Help, About Aastra 7433ip, Phone IP Address. 6/1553-DBC 433 01 Uen B6 2010-07-09...

  • Page 61: Calling A Contact

    IP P MX-ONE™ HONE FOR Click OK. All available Microsoft Outlook contacts are listed on the left side and the contacts that are already in your phone are listed on the right side. Select the desired contacts on the left hand side and click Add >>. Selected Microsoft Outlook contacts are moved to the contacts list in your phone.

  • Page 62: Adding A Contact

    ONTACTS Adding a Contact There are three ways to add a contact: • Manually add a new contact. • Add a number from the call list. • Add contact from the web interface, see 14.3.1 Contacts Folder on page 94. 8.3.1 Adding a New Contact To add a new contact, do the following:...

  • Page 63: Editing A Contact

    IP P MX-ONE™ HONE FOR Press Done to save the number as one of your contacts. Note: Numbers beginning with 0 are preceded by the digit or digits required to reach an external line. The digits can also be stored by adding the country code number after a plus sign, for example +46 8 719 0000.
  • Page 64 ONTACTS Press more..Select Erase to erase one letter at the time. Erase all to erase the whole entry. Make the changes, and press OK. If you wish to edit the number or ring signal, press more..Press Done to save and return to the contact list. 8.4.2 Editing the Number To edit a contact number, do the following:...

  • Page 65: Deleting A Contact

    IP P MX-ONE™ HONE FOR Deleting a Contact It is possible to delete a selected contact, or all contacts at once. 8.5.1 Deleting One Contact To delete a contact, do the following: Press Select a contact and press more..Select Delete [contact] and press Select. A confirmation message is displayed.

  • Page 66: Presence Information

    RESENCE NFORMATION Presence Information Presence Information is used to inform callers if you are present or not, and when you will return if you are not in the office at the moment. Avail- able absence reasons are, for example, Lunch, Busy, Vacation, Meeting and Trip.

  • Page 67: Canceling Absence

    IP P MX-ONE™ HONE FOR Canceling Absence To remove an absence reason, do the following: Press more..Select Disable all diversions, and press Select. Press Presence. Select My Presence, and press Select. Select Available, and press Select. 6/1553-DBC 433 01 Uen B6 2010-07-09...

  • Page 68: Voice Mail

    ESSAGES Messages When you receive a message, the message key on your phone is flashing, and “Messages” is shown in the display. If a message is received during a call, a beep notifies the user. The lamp keeps flashing until you press the messages button. 10.1 Voice Mail Your phone can be connected to a Voice Mail application.
  • Page 69 IP P MX-ONE™ HONE FOR Select My VoiceMail, and press Call. If the following message is displayed, the voice mail number should be configured to Call: “Not programmed! Program VoiceMail?” See 10.1.2 Programming VoiceMail Number on page 69. Follow the recorded instructions. 10.1.2 Programming VoiceMail Number If you receive the following message when you are trying to call your...

  • Page 70: Manual Message Waiting (Mmw)

    ESSAGES 10.2 Manual Message Waiting (MMW) The Manual Message Waiting (MMW) feature enables you to send and receive message waiting signals when the line is busy. • MMW allows you to send a message waiting signal to an extension that does not answer when you call (if this feature is allowed, this is set by the system administrator).
  • Page 71 IP P MX-ONE™ HONE FOR Replace the handset. 10.2.3 Canceling an MMW Indication To cancel a MMW indication that you have sent to another extension, do the following: Lift the handset and wait for a dial tone. Dial # 31 * extension number #. Replace the handset.

  • Page 72: Group Features

    ROUP EATURES Group Features Most of the time, you will be working in a team, for example within an department. The telephony system and your phone offer services designed especially for working as a team. You have the possibility to supervise your colleagues extensions, ensuring call coverage.

  • Page 73: Group Hunting

    IP P MX-ONE™ HONE FOR 11.2 Group Hunting An internal hunt group number is a common directory number for a group of extensions. Calls to the group will be indicated at a free extension in the group. 11.2.1 Answering a Group Call A group call is answered in the normal way.

  • Page 74: Other Useful Features

    THER SEFUL EATURES Other Useful Features This chapter describes features such as Account code, Authorization code, Personal number, and Alarm Extension. 12.1 Account Code The account code feature is used to charge a call to an account number or to prevent unauthorized calls from your phone. The account code can be between 1 and 15 digits long.

  • Page 75: Authorization Code

    IP P MX-ONE™ HONE FOR 12.2 Authorization Code Authorization codes are used to control or limit the access to an exten- sion. When an extension is controlled by an authorization code, certain profiles will not be allowed to make calls to other countries, for example. If you are authorized to use the authorization code, you will be able to open up the extension to use more features.
  • Page 76 THER SEFUL EATURES 12.2.1.2 Locking Extension To lock an extension with a common authorization code, do the following: Dial *73* authorization code #. Wait for a verification tone. When a tone is heard, the extension is locked. If no authorization code is dialed when making a call from a locked extension, the call will use the default common service profile.
  • Page 77 IP P MX-ONE™ HONE FOR 12.2.2.1 Dialing From Own Extension To make a authorization code call from your own extension with an indi- vidual authorization code, do the following: Dial *75* authorization code #. 75 is the standard function code for individual authorization code dialing.

  • Page 78: Alarm Extension

    THER SEFUL EATURES If no authorization code is provided, calls from a locked extension will use the default common service profile (if it is a generic extension), or the minimum common category (if it is another extension). If a valid authorization code is provided, calls from a locked extension will use the common category or common service profile linked to the autho- rization code.

  • Page 79: Direct In-Dialing

    IP P MX-ONE™ HONE FOR access if the extension is busy. Up to seven callers can be connected to the alarm extension at the same time. An alarm extension cannot be assigned to an IP phone, but it is possible to call an alarm extension from an IP phone.

  • Page 80: Malicious Call Tracing

    THER SEFUL EATURES 12.7 Malicious Call Tracing If you are being disturbed by bothersome or malicious external incoming calls, it is possible to request number tracing from the network provider. Tracing can be invoked during or after an ongoing conversation. The external line can be held for a limited period of time.

  • Page 81: Flexible Night Service

    IP P MX-ONE™ HONE FOR Dial the external number. 12.8.2 Calling With an Individual Authorization Code Call the DISA feature at your office. Wait for a dial tone. Dial *75* authorization code *. Wait for a dial tone. Dial the external number. Wait for a dial tone.
  • Page 82 THER SEFUL EATURES This is convenient when you expect important calls after office hours and wish to get them without delay. Details about external line numbers can be obtained from the operator. Note: Flexible night service is only available for manual lines. 12.9.3.1 Activating flexible night service To activate flexible night service, do the following:...
  • Page 83 IP P MX-ONE™ HONE FOR Settings This section describes how to change settings for the phone. 13.1 My Availability Settings It is possible to specify availability status for: • My Presence • My mobile phone • Free on busy 13.1.1 My Presence To modify the presence status, do the following: Press...

  • Page 84: Ring Signals

    Press Yes to confirm. 13.2.2 Alert Type With the Aastra 7433ip phone, it is possible to change the way the phone rings for incoming calls (1st call and 2nd or 3rd call). The following alerting types are available: Visual only The signal is muted, but the indicator on the line key where the call is received is flashing.
  • Page 85 IP P MX-ONE™ HONE FOR One muted The phone rings once, then the signal is muted. Delayed one muted There is a delay before the ring signal. After one ring, the signal is muted. The length of the delay can be changed by the system administrator.
  • Page 86 ETTINGS 13.4 Language This section describes how to change language and character set on your phone. Note: There are several languages and character sets available for the phone. They are enabled by the system administrator. 13.4.1 Display Menus To change the display menu language, do the following: Press Scroll to Language, and press Select.

  • Page 87: Time And Date

    IP P MX-ONE™ HONE FOR 13.5 Time and Date This section describes how to change the time and date format in the display. 13.5.1 Modifying Time Format To modify the time format, do the following: Press Select Time & Date, and press Select. Select Time Format, and press Select.

  • Page 88: Security And Access

    ETTINGS 13.6 Option Unit (Optional) To modify the option unit settings, do the following: Press Select Option Unit, and press Select. Note: Option Unit is available only when an option unit is installed. Select Busy signal, Extra bell, or Combined Bell/Busy, and press Select.
  • Page 89 IP address, and the phone web address. To find this information, do the following: Press Scroll to Help, and press Select. About Aastra 7433ip is displayed. Press Select. Software version is displayed. Select Phone IP Address and press Select to see the IP address.

  • Page 90: Web Interface

    Phone IP Address To find out the IP address of the phone, do the following: Press Select Help and press Select. About Aastra 7433ip is displayed. Press Select. Select Phone IP Address, and press Select. The IP address is displayed.
  • Page 91 To find out the web address of the phone, do the following: Press Select Help and press Select. About Aastra 7433ip is displayed. Press Select. Select Phone Web Address, and press Select. The web address is displayed.

  • Page 92: Using The Web Interface

    NTERFACE 14.3 Using the Web Interface To use the phone through the web interface, do the following: Enter the phone web address or IP address in the address field of your web browser. Enter your password (or PIN code) and click Log on. Note: Use the same password (or PIN code) as you use to log on your phone.
  • Page 93 IP P MX-ONE™ HONE FOR 6/1553-DBC 433 01 Uen B6 2010-07-09...
  • Page 94 NTERFACE Expand the folder(s) to start edit data. To exit the web interface of the phone, press Log off. 14.3.1 Contacts Folder Click Contacts to see a list of the contacts stored in your phone. If you expand the Contacts folder, you can add and delete contacts. 14.3.1.1 Adding a Contact To add a new contact, do the following:...
  • Page 95 IP P MX-ONE™ HONE FOR 14.3.1.2 Editing or Deleting a Contact To edit or delete a name and number, do the following: Click Contacts. Click the name to edit or delete. Do any of the following: • Make the changes and click Save to save. •...
  • Page 96 NTERFACE 14.3.2.2 Deleting All Names And Numbers To delete all names and numbers from the call list, do the following: Expand Call List. Click Delete call list. A confirmation message is displayed. Click OK to delete the call list. 14.3.3 Settings - Sounds To change the hearing level settings, do the following: Expand Settings.

  • Page 97: Troubleshooting

    IP P MX-ONE™ HONE FOR Troubleshooting This section contains information on how to solve common operational problems, and warnings you may receive. Go through the following list if you encounter any problems. If this checklist does not cover the problem, contact the system administrator. If others have similar prob- lems, there may be a system error.

  • Page 98: List Of Features And Procedures

    IST OF EATURES AND ROCEDURES List of Features and Procedures Table 10 Features and Procedures summarizes the procedures avail- able for the Aastra 7433ip phone. Table 10 Features and Procedures Features Procedure ACCOUNT CODE *61* account code # AUTHORIZATION CODE...
  • Page 99 IP P MX-ONE™ HONE FOR CALL PICK UP individual Press key 8 group CALL WAITING not applicable COMMON SPEED DIALING see List of speed dialing NUMBERS numbers CONFERENCE Press soft key EXTERNAL FOLLOW-ME to order *22# route access code and external number # to cancel #22#...
  • Page 100 IST OF EATURES AND ROCEDURES to order from another *21*extension extension number to divert * number of follow-me position# to cancel from another #21*diverted extension extension number# GENERAL DEACTIVATION #001# INQUIRY to initiate Line to revert to original party Press the line key where the original party is parked INTRUSION Press key 4...
  • Page 101 IP P MX-ONE™ HONE FOR TRANSFER Press soft key 6/1553-DBC 433 01 Uen B6 2010-07-09...
  • Page 102 Suffix Digits and Feature Codes This section describes the country specific suffix digits and feature codes used in MX-ONE that are relevant for the Aastra 7433ip IP phone. The following application systems are concerned: Australia, Austria, Belgium, Brazil, China, Denmark, Export, Finland, France, Germany,...
  • Page 103 IP P MX-ONE™ HONE FOR Choice of Language Ordering or Cancellation of Active List (Personal Number) Follow Me United Kingdom: 2 External Follow Me North America: 23 Ordering or Cancellation of North America: 24 Interception Message Print Interception Message Sweden: N/A Manual Message Waiting Cancellation of Message North America: 56...
  • Page 104 UFFIX IGITS AND EATURE ODES Customer Identity Storage Answer on Group Call Finland: 0 Pick-up, and Answer on North America: 59 Night Time Connection (* and Sweden: 0 # in the service code can be excluded) Ordering of Night Time North America: 8 Connection Repetition of the Last...

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